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 SPAM-SCAM Calls & Messages Awareness Guideliness

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korn
post Aug 29 2015, 10:58 AM

The Fault in Our Stars
*******
Senior Member
2,230 posts

Joined: Oct 2004
From: App Store



I have the same problem after converting from Celcom prepaid to postpaid, First Basic 38 plan. STOP and STOP ALL not working. Celcom OCS chat person also can't help/do anything. Last resort, I complained to SKMM and CFM, it works. No more extra payment on my 3rd bill. No rebate yet. Thanks for the tip guys!

http://www.complaint.cfm.org.my/

http://aduan.skmm.gov.my/

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korn
post Sep 9 2015, 10:56 AM

The Fault in Our Stars
*******
Senior Member
2,230 posts

Joined: Oct 2004
From: App Store



QUOTE(moiskyrie @ Sep 7 2015, 11:54 PM)
lately always receive sms from unknow number promo website "sabahbet.net"
does this also can complain to mcmc?
*
If the SMS charged you, you should start complaining. If not charged, block the number will do just fine.
korn
post Oct 2 2015, 08:26 AM

The Fault in Our Stars
*******
Senior Member
2,230 posts

Joined: Oct 2004
From: App Store



Refund from Celcom, spam problem settle.

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korn
post Oct 6 2015, 10:41 AM

The Fault in Our Stars
*******
Senior Member
2,230 posts

Joined: Oct 2004
From: App Store



QUOTE(SyafiqRamli @ Oct 6 2015, 08:34 AM)
can u give more detail how to make a request for refund! ;D
*
Just go to the sites,

http://www.complaint.cfm.org.my/

http://aduan.skmm.gov.my/

Make a nice, easy to read, straight forward report. Just include name - ic no - phone number - bill no and date - what number that charging ridiculous price on your complain. I don't put any RM, total RM or want a refund on my report. Let them do the rest.

 

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