Click here to HSBC Malaysia Official Credit Card Website


ELIGIBILITY CRITERIA

Who can apply?

Age eligibility:
Primary Primary credit cardholder 21 years and above
Supplementary credit cardholder 18 years and above
Minimum income requirements:
Visa Signature RM 100,000 per annum
Gold Card RM 40,000 per annum
Classic Card RM 24,000 per annum

What documents are required?

1. If you are an existing Primary cardholder for credit card issued by other banks in Malaysia for at least 12 months
Photocopy of MyKad only (both sides)

2. If you do are not an existing Primary cardholder for credit card issued by other banks in Malaysia
Salaried Employee

Photocopy of MyKad (both sides)
Recent utility bill if the address on MyKad is different from your residential address
Latest month salary slip or letter of confirmation from employer if employed less than 3 months
Latest income tax return (Form BE with tax receipt) or Form EA or EPF statement

Self-Employed

Photocopy of MyKad (both sides)
Recent utility bill if the address on MyKad is different from your residential address
Photocopy of Business Registration Form (established minimum 2 years)
Latest income tax return (Form B with tax receipt) or EPF statement


3. If you have applied for any supplementary card/s, please include:

Supplementary cardholder's MyKad

The documents above be dated within the last three months.


LATEST August 2012 - Before you sign up for a HSBC Credit Card, reconfirm if the annual fee is automatically waived with 12 swipes. Below is what cyang81 reported:
Main Benefits of HSBC Credit Cards in general
1. FREE Annual Fee (for Visa Signature, Gold and Classic cards need to swipe 12 times a year).
2. Discount at selected merchants (go to HSBC website to learn more)
3. Freebies when you make purchases at selected outlets with your HSBC Credit Cards at Midvalley during Sales and Festive Seasons.
4. Contest (not sure if this should be a benefit but many members here do win something from time to time).
5. Travel Insurance for Gold Card.
6. Free Purchase Protection Insurance Coverage for Gold Card.
7. 0% installment plan at selected outlets. Click here to view list of participating outlets.
8. Hotel offers worldwide. Go to HSBC website for more details.

Disadvantage of HSBC Credit Cards versus other cards
1. Reward points 1X only (except for Visa Signature where you get 5X with T&C).
2. Reward points are not evergreen, good for 3 years only.
3. You get nothing when using it to pump petrol unless there is a promotion by HSBC. Click here to Petrol Thread.

HSBC limited time Balance Transfer Offer
Please note that HSBC do not issue separate account for their Balance Transfer Plan and payment is based on hierarchy. You are advised to understand the terms and conditions before you proceed to apply for their Balance Transfer Plan. Click here to read my article on Balance Transfer Plans - Facts You Need To Know.

Ways to apply for the HSBC Credit Cards
1. Go to branch and fill in application form and submit it there.
2. Online by clicking on the official website and click Apply Now, the 1st link of this Thread/Post.
3. If you are in Klang Valley, best place is at Mid Valley on weekends where there are tons of HSBC representatives more than willing to assist you in getting a HSBC Credit Card.

HSBC Customer Service Contact Numbers
1. HSBC Malaysia Customer Service General Line 1-300-88-0181 or 03-83215202
2. HSBC Malaysia Premier Credit Card Customer Service 1-300-88-9393 or 03-83215208 or Call Collect 03-83215222
3. HSBC Malaysia Visa Signature Credit Card Customer Service 03-83215201 or Toll Free 1-800-88-7088
For other HSBC contact numbers click here.

Useful Information
When calling HSBC Customer Service, select BM instead of English to speak to a Malaysian representative. Thanks to aeiou228 where he posted at FD thread at Main Finance Section.


HSBC Premier World MasterCard and Visa Signature



Main Benefits of HSBC Premier World MasterCard and Visa Signature
1. 5X Reward Points at Mid Valley Megamall, The Garden Mall, Gurney Plaza (Penang), KSL City Mall (Johor), Parkson, Isetan, Tangs, Mercato, Village Grocer and Cold Storage subjected to maximum combined spending of RM1,500 per month i.e. after you RM1500, you get only 1 reward point for every RM1.

2. 10X Reward Points for Hotel and Dining transactions overseas subjected to RM2,000 per month.

3. Free golf green fees at selected golf clubs.

Click here to read my article on HSBC Premier World MAsterCard and Visa Signature. In this article, I did a brief comparison between Maybankard 2 Platinum Cards/Maybankard Visa Infinite/HLB Visa Signature versus HSBC Visa Signature. Also in this article I touched on HSBC's claim of having the best airmiles conversion.


HSBC Amanah MPower Visa Platinum Cash Back Credit Card -i




Until end of 2012, the HSBC MPower Platinum Credit Card i earns you 8% cash back for petrol, dining and groceries. But like always, you need to read the terms and conditions.

Click here to read my article titled HSBC Amanah MPower Visa Platinum 8% Cash Back - Is It Really 8%?


Notice to HSBC Agents, please click spoiler below:


NOTE
If you sign up for an online account to check your credit card transactions, you will no longer be issued any paper statements in the mail. So, if you want to have paper statement sent to you monthly, DO NOT sign up for online account.

Effective 15th March 2012, HSBC Tiered Interest Rates on Outstanding Balance will be increased. Click below link to see it
HSBC Credit Card Outstanding Interest Rates 2012

Updated July 2014 - when we call HSBC to beg for annual fee waiver, nowadays HSBC will tell us to pay the annual fee upfront and then they will credit us back the payment. Well, I won't tolerate that kind of ridiculous insincere offer but will demand that my annual fee be waived on the spot. Click here to read my article titled "My HSBC Visa Signature Pisses Me Off Big Time" where I shared my experience on annual fee waiver for my HSBC Visa Signature and hopefully you can learn a thing or two from it.



This post has been edited by Gen-X: Jul 16 2014, 02:18 PM

Why u scan your card for people to see? Now they can go online buy something with your card.

You must be a huge supporter of HSBC CC.

I think this is a good thread. As a matter of fact, i think every banks should get their own thread instead of the general one like Credit Card Version xxx blah blah blah. We can keep things simple and easier for everyone to get the information they are looking for. What do you guys think ? While we already got what we wanted (sub-forum), you've got to admit, things are still kinda messy in here. And instead of such a long name for this thread, how about just HSBC ? Anything that is related to HSBC credit card should only be posted here.


Gen-X got it somewhere. Note the generic name > Johan Ariff

This post has been edited by MilesAndMore: Apr 12 2011, 08:59 PM

hahaha, ya lah, the jpeg file big, lazy to modify

An no lah. I not big supporter of HSBC but I do have their Plat card for years. If you read CC V15 thread, then you'll know why I started this thread. But I will say I am a big supporter of Maybankard 2 American Express where now charge all my transactios to it except for Petrol and places that does not accept AMEX.

keep HSBC as spare la when u go mid valley.

I scanned the "Year Round Privileges" but couldn't find anything related to Hush Puppies. Do you know if the 10% discount is on top of the discount given during SALE?

Aiyoh, never thought of that. No lah, that's not my card but the picture HSBC uses in their brochure. Thanks for your concern Bro.

Yah, that's why I propose this sub-section to Admin so that we can have specified discussion for a specific card.

True, if the merchant do not accept Amex, then HSBC VS the way to go. But for Starbucks, use AMEX and get free 1 for 1 drink and 5% cash back on weekends

This post has been edited by Gen-X: Apr 12 2011, 10:15 PM

I've decided to keep my HSBC MasterCard. Initially thinking of canceling it before the next anniversary but will keep it due to the good discount given when booking a room through www.agoda.com

i don't know what other bank credit cards are like but with HSBC credit cards, there are so many terms and conditions to get freebies out of it. Like last year's MegaSale Campaign, you need to shop at odd hours to WIN back 25% discount. Notice i type win in caps cause you may not get any. Another example is with the new signature, if you spend rm50 you can get 1000 points (promotion) but you must first register by sms. Tell me which busy executives want to play this kind of game? HSBC credit card managers need to give straight forward incentives for people to use it, not create hoops here and there for card holders to jump through and miss.

This post has been edited by ascend: Apr 12 2011, 09:25 PM

Agree 101% I gave up on HSBC contests needing us to sms. As for HSBC promotions at malls for freebies, please note that some transactions are not applicable especially those at Departmental stores like JJ, MJ and Harvery Norman. Check with HSBC booth before you go make your purchase.

Exactly. I keep receiving SMS from HSBC about promo, but need to register first. I don't know how it works so I didn't bother registering.

I'm perfectly in support of this idea but still a generic cc thread is still useful for those asking generic questions regarding the use of their credit card. Personally I don't think opening up a specific thread just to answer some generic question is useful coz the question 99.99% of the time can be answered in the next post.

Oh yes .... everything about HSBC but HSBC marketeers, please keep out or you'll be booted out as there are other thread to market your card/products.

+1. I hate those requiring to register coz it is so complicated to follow and SMS contest are sometimes ambiguous in nature.
Not to mention, you'll get charged for those premium SMS that you need to send/reply to.

Is GST waived when you apply HSBC CC ? Their Sales Agents always says that....

Well, when I was at Mid Valley last week, that's what the agent said but I didn't bother to ask further as no diff to me.

---

Added on April 12, 2011, 11:51 pmmust go to their Global Link to see http://www.homeandaway.hsbc.com/1/2/hna2/l....ac=ASPHA_my_sp which I just added to 1st post.

This post has been edited by Gen-X: Apr 12 2011, 11:54 PM

for contests, go with Standard Chartered. easy to win.

I was told that I get 0.5% cash back for every transaction I made (include petrol). GST waived once you collect full amount of RM50 from the 0.5% you got cashed back.

cash back must be amanah card, that card cannot go clubbing la. And why want to accept 0.5% when there are cards giving minimum 1% cash back.

I got my HSBC Gold Visa with the GST waived. I apply through a promotion in Mid-Valley. The sales agent told me that they give the GST waived only in the promotion.

A question here, do you guys have the HSBC Security Device?

This post has been edited by ckuanglim: Apr 13 2011, 05:44 PM

yes i have that gadget, been with me for a few years already

Which HSBC cards gives unlimited cash-back rebates ?

HSBC Amanah cards.

How they pass the HSBC Security Device to you?

collect from branch

Applied HSBC Amanah GC today @ Midvalley.

Awaiting it arrive to my house .

Saw a bunch of HSBC credit card promoters at MV. Asked them a few questions and they don't know anything. Such a shame for a bank with really good service in HK, but run-of-the-mill customer service in Malaysia who in many cases provided incorrect information, and at times just down right rude (in particular those CS from Philippines).

This post has been edited by ascend: Apr 18 2011, 12:06 AM

Write to HSBC. Don't let them get away with it. I always do that

CS for HSBC has been very poor for the past 2 years.
took them ages for them to answer my question in tele banking

Besides, Security device is a nonsense if you dont open a saving account. I request I do not care about your corporate Social responsiblity to cut paper but i wan my statement to be deliver to my house.

They cut my statement without giving notice for 2 month. Charge me late charges somemore! zzz

What kind of questions u ask them?

The promoters on the ground level at MV last weekend were promoting the new signature card. I've been under the impression that the card gives 5 x Reward Points for the life of the card and at the same time i've seen a T&C stating that this 5X feature will be valid until end of the year 2011. They insisted that the 5X applies for the life of the card.
The other thing which i believe they incorrectly stated was that the 5x applies to the first RM200 spent in each month. The brochure clearly states it applies to the first RM1000. I suspect they are actually freelancers but they insisted that they are from HSBC. Nevertheless, HSBC should not have let them roam free without ensuring they are well versed with whatever they are selling.

This post has been edited by ascend: Apr 18 2011, 04:19 PM

I think they are freelance agent which from HSBC.

Haha..u can write a letter to complain bout tis matter ma. At least they must well follow or explain more clearly bout the advertise or banner where we saw 5x reward points.

I just applied for HSBC card at Midvalley last 2 weeks ago..

The agent says its a cash back card but from the description at 1st post those cards are all point based cards?

Btw the agent's name card was stated HSBC Amanah, and the banner i saw was Visa Signature..

Is that the card im getting? LOL



Oh nvm i think its here
http://www.hsbcamanah.com.my/1/2/amanah/pe...al/credit-cards

Whats the difference between normal with amanah card except the 5x points with 0.5% cash back?
Which is more worthy actually?? points seems more interesting

This post has been edited by WaCKy-Angel: Apr 18 2011, 05:11 PM

The CC u signed should b HSBC Amanah. Tat is cash back card. They have 2 category, 1 is cash back & 1 is reward points.

Correct me if i m wrong.

Oh nvm i think its here
http://www.hsbcamanah.com.my/1/2/amanah/pe...al/credit-cards

Whats the difference between normal with amanah card except the 5x points with 0.5% cash back?
Which is more worthy actually?? points seems more interesting.

Benefit and privileges all same with normal card?

WaCKy-Angel, the 5X points is only applicable for HSBC Visa Signature as mentioned in the 1st post.

For HSBC classic and gold card where you only get 1X points, compared to these cards, I would say that the Amanah better because it gives you 0.5%. The main difference between Amanah and generic cards is that with the Amanah card, technically you cannot transact for non-halal transactions e.g. go clubbing.

But seriously, if your annual income around RM30K, go for Maybankard 2 Cards where you get more in returns with the MBB 2 Amex.

This post has been edited by Gen-X: Apr 18 2011, 06:11 PM

The Visa Signature replacement card for Visa Platinum can use straight away or must activate?

I just swipe RM3.2k last 2 days

I plan to apply for Easy Payment Plan

The HSBC has 1 plan which allowed card holder to repay for 10 months and 20 months, with a upfront charges.

Just curious is it ok or should I go for CIMB Balance Transfer?

6 months for 0% and 12 months for 1%?

Well, if you can afford to pay back in 6 months, go lah with CIMB BT 0%.

Go for 6mths 0% BT

If it were 1% per annum, i would just go for this. Debt is to your advantage if it is under control. However, it were 1% per month, would definitely opt for 0% option.

12 months 1% seems more affordable, and more cash flow for me

initially I plan to cancel this card before anniversary month, December 2011.

but sometimes this card give cool discount on F&B, maybe should think to keep this for BT purpose

When go shopping centre, many outlet need HSBC cc to enjoy privilege

are you referring to most of the store @ Mid Belly and The Gardens?

Ya, quite useful got HSBC cc in hand

The Visa Signature bonus points is for overseas spending right? And only in select locations? Or is it for ALL transactions?

Read here

so they still deliver the paper statement to u?

they also cut my statement without giving notice since last year, i called and request for the paper statement, but they said i have to pay if i were to request for the statement

n not to mention those CS always give empty promises!

Update: 5 times reward points is for life time
The 5x times reward point is for first rm1k locally very month
If overseas spending is rm1.5k every month

Hope it clears all doubts

This post has been edited by airline: Apr 20 2011, 11:07 AM

The T&C (available on their website) states otherwise regarding the 5x points. I also called them earlier and they confirmed that 5x points promotion ends on 31 Dec.


Attached thumbnail(s)

Asked higher level already, yes until end of 2011
But they will extend it







This post has been edited by airline: Apr 20 2011, 04:25 PM

I received my paper statement. After several complains and also visit to the branch.
Besides, i also CC 2 letter to Bank Negara in regards certain empty promises which i noted the person who i talk to.

and there is no charge for this monthly statement in mail/post?

---

Added on April 26, 2011, 8:38 amWell this is just great! the T&Cs confirmed it earlier. So always read the fineprint. Many people have been misled, including the card promoters themselves.

This post has been edited by ascend: Apr 26 2011, 08:41 AM

Got a call from HSBC bank few days back. The guy talk to me very soft until i almost cannot heard wat he talking bout. After few times i ask him repeat only i manage to get wat he means. He wan to confirm the mailing address from me. Then after tat i dunno wat he said, the phone is hang up.

This post has been edited by koh_424: Apr 26 2011, 12:17 PM

just apply the hsbc bank gold credit cards...wanna know about is it no any special discount when u spend on any special shops normally?

What special shops are you talking about ? What special discount are you talking about ? Is this your first time using any form of credit card hence the unusual expectations? All credit card promotions are dependent on merchant's current promotional programs and this are not necessarily in the form of discount.

Browse through HSBC Credit card privileges on their website. HSBC offers unattractive discounts at places that i don't patronise. Except for the 50% discount on buffets at Grand Millenium!

This post has been edited by ascend: Apr 27 2011, 10:56 AM

kl areas such as mid valley or the garden

May I know if the HSBC Visa Signature Annual fee is really rm600 for principal and rm300 for supplementary? Can it be waived?

HSBC VS and Gold credit card annual fee waived if swipe 12 times a year.

the sales person did mention it when they promote the CC

not tough la, one month once

U can equally count as 1month per swipe. But they said at least 12swipes per annum to waived the annual fees ma.

ya, 12 is min

Is the monthly statement show the GST was waived?

anyone know when will hsbc send us new card before expiry? let say my exp is 09/11 when would i expect to receive new card. Thanks

if waived, they will show

You should get it the month before expiry i.e. August. You sure look so far ahead in life.

This post has been edited by ascend: May 4 2011, 09:09 PM

good what, always see to future

just want to plan all my stuff properly la

can anybody explain hsbc latests cash back promo https://www.hsbc.com.my/1/PA_1_1_S5/content...k_promo_tnc.pdf
as usual need to register through sms, and fussy eligible criteria, why dont they make it simpler, sigh

simple, these are the tricks or gimmicks to "con" customer to spend more using hsbc credit card

Better consult the SC for better info.

That's the whole idea ... consumers spends like mad with the hope to get some prizes but later make a mistake.
Fussy criteria is to ensure spending happens ... T&C are written with the bank in mind, not the consumer.

I normally avoid these promos as I don't feel the bank is sincere. Just want me to spend my hard earned money using their card. So I just say NO!

I couldn't say it any better. HSBC is up to their usual bag of cheap tricks, yet again. This particular 'promo' requires swiping the card at least 7 times during May, and each swipe must be RM50 or above. Waste of time, IMO. Mind you, it's not a guaranteed cash back either.

This post has been edited by ascend: May 6 2011, 01:07 PM

China man business...sigh..

As far as I know, HSBC Credit card is one the lousy credit card in the market in term of rewards, points, cash back...etc

very agree with u, all their promo need to read tnc carefully and just to find out the cashback is on first come first serve basis, im thinking to change to other ccard

the foreign currency for hsbc card is very high..best rate i encounter so far is PBB CC..

Been waited 2 weeks also haven get my HSBC CC. Think should b rejected

that's true, almost as high as AMEX when I did a comparison in 2009. After that I avoided using HSBC for overseas transactions. Click here to read more about it at my blog.

The lowest conversion rate is still Maybank Visa or MasterCard.

If you really want to know the status, call Customer Service. Click here to see list of contact numbers for credit card issuers or banks.

This post has been edited by Gen-X: May 7 2011, 06:19 AM

yakah..if maybank visa or master card also lower than pbb cc?

Whichever card u choose, don't choose HSBC. My HSBC master gold card chip got problem when using at Petronas Station. I call to raise my concern to the call center and they asked me to pay RM50 for card replacement.

Oh, they just called me for a pre-approved gold.

The card replacement fee can be waived. You just have to ask.

chip damaged, the replace card is waived

I did ask and this is his reply.

"Sorry Sir, you have to pay RM50 for card replacement"

and he repeat this so many time.

even you have to pay for the replacement fee....but rm50 is kinda ...

i tried MBB and HLB, replacement is FOC due to damaged card

in that case, tell them that since they not willing to replace the card for free, you want to terminated the card because:

1) you cannot be held responsible for a defective chip.
2) the existing card is useless since it cannot be used.

Maybe you should email them and see what is their official response.

Try to call again, sometime different CS give different information

i think this is a strong point to let them to give u a replacement card for free..juz have a try with it..

Yeah. That was weird. I got my replacement card FOC just last year

I suggest if you guys want to get a replacement card due to the card being faulty ...

- Call in and say that you suspect your card being faulty and provide proof.
- Don't suggest you want a replacement card but instead ask CS what shall you do about it.
- At the point likely CS will offer to replace card FOC or ask to pay for replacement card.
- If the ask you to pay for the replacement card then calmly ask the CS to block your card from further usage as you do not want to replace the card if payment is required.

By this time, the situation would work to your advantage but be prepared with a backup card should it backfired. Please don't abuse this advise and it should be used for genuine cases only and not for serial credit card collectors.

And please talk nicely and calmly, under no circumstances threats or strong verbal language should be used.

thx for the precious info..

I have ask for replacement several time for few banks like HSBC , Cimb , CitiBank etc and no fee charged for damaged chips. They only charge for lost card case but if you submitted a police report , chance for you to get them waive the fee is high too.