This post has been edited by sengkin95: Nov 26 2017, 03:34 PM

List Of Samsung Galaxy Note 7 Owners

This post has been edited by sengkin95: Oct 31 2016, 10:53 PM

Reserved

Can someone please enlightened me how will you know if your phone has been prohibited from charging to 100%?? I tried google but can't seems to find the answer, perhaps wrong choice of words in search bar?

First there will be an update. There will be notification in a form of message which you cannot ignore.

Mine is updating now.

Once the update has been installed, the phone can only charge to 60%. You can increase it to 80% via Device Setup.

my software update fail...and its still charging after 60%

Ahh... good news. If yours is updating now, it means our update disable works coz mine no updates so far.

How are you disabling the update?

I just restart the phone during the update countdown.....and now it said failed to update, "please contact samsung"....

Thus the most ideal situation would be manually update and pause it forever?

you guy still want to keep this phone until when?? full refund also not interested? Really so keen to keep this phone? or no alternative to that?

Tbh there's no alternative.. at least imo.. looking at it from s-pen's point of view and device performance.. switching back to old note 5 next week..

Btw just got forced update haiz

Too late for me now, already updated.

I can't change my phone in Indonesia. Already tried that. They informed me can only change it in Malaysia.

Best Android phone to replace Note 7 ?

U can email or talk to online CS to arrange your return of the note 7 overseas.

What is online CS?

I will email them and talk to them online.

Anyone tried the method by ebackbone? Are you able to find the service com.wssyncmldm? I couldn't find it. Now just off wifi & data. Phone still able to charge above 60%. Don't know how long this method can last ...

sent my phone back to samsung klcc for refund liao .... goodbye note 7. You were the perfect phone of 2016.

Has anyone claimed a refund from YES? Have you received your money yet? If yes, may I know how long it took for you to get your money back?

Went to the YES Kiosk that I bought my Note7 from, the staff there didn't even know there was a refund process going on for the phone, aduhai. They had to dig through their forms and finally found one that's specifically for the phone, but it says the refund will be via bank transfer and could take up to 1 month.

Pause update and restart phone... yea... still showing pause update since yesterday... able to charge till 100% 😀😀😀 will use till last week of november 👍👍👍

Go to Samsung.my site and speak to their CS their through live chat.

Finally can see the Refund in my bank account after 14 Days

GG..live chat from Samsung proven useless...Guess we have to wait "up to 2 weeks" to see if the refund already in or not. I am guessing that time will be "up to 1 months" ...........

Danial
Hi, I"m Danial. How may I assist you?
10:39:56
Hi, I would like to ask regarding the Note 7 refund
10:40:01
it has been more than 5 working days since I returned the phone and I am still not getting the cash
10:40:18
Danial
I see. We do apologize for the inconvenience.
10:40:37
Danial
As currently, the respective department are trying their best to get it done as soonest as possible.
10:41:06
may I know how long do I have to wait for the refund?
10:41:10
Danial
One of them will call you soon, and acquire all of you personal details to proceed with the refund.
10:41:52
means I still need to give them my personal details? I thought already did that when I returned the phone?
10:42:37
Danial
We do understand it has been more than 5 working days. It could have take up more up to 2 working weeks.
10:42:43
Danial
Just for the verification purpose later. To avoid any issue in the near future for the bank in of the refund

No updates received so far after disabling updates as per ebackbone's instruction

returned mine last Friday. Took s-pen and everything. You guys know how long does it takes for Digi to refund?

not to say too late. there's way by rooting the phone and removing the particular update but it's way more troublesome and not so adviseable if you're not a technical IT person.

do update us if you're stuck in indonesia because of the travel ban. call up the samsung center in indonesia for your problem. they will accomodate. you are not the only person with such a situation.

yup. mine also didn't get any push OTA updates as well just like the first time they did for the 60% limit.

will get to enjoy the note 7 replacement still till then.

>30 days already still O-K

Late check in ~
Thread moving so fast I cannot catch up

I read that there will be a counter to exchange my phone for a receipt from Samsung but will see.

IMPORTANT FOR ALL THOSE WHO GOT ADVISES FROM ME ON HOW TO DISABLE THE OTA UPDATE:

DO NOT UPDATE THE APP THAT IS USED to do the process anymore cause Samsung has requested them to remove the feature that will prevent the OTA update. Whatever version that you have, just keep that version.

abt 3 weeks...

and from what i was told... some of the $$$ will be in credit (the advance payment) while device refund will be in cheque.

btw, took s-pen and everything... Digi? or you?

Digi stated they only need box + phone back.

More like WHATEVER YOUR PHONE VERSION JUST KEEP IT, THERE'S NO MORE FUTURE UPDATE.

Still keen on ke?

Seriously they took everything?

http://community.digi.com.my/t5/Welcome-an.../m-p/17980#M466

Guys, would you buy SME Samsung Galaxy S7 Edge Blue Coral for replacement of Note 7? It's RM2688 in 11street.

i think so far the majority in here have interest and/or gone with one of the following:

S7Edge
OP3
P9Plus
LGV20
Pixel

How about S7 new SME set for RM2099 vs SME S7 Edge Blue Coral RM2599, what's your opinion?
I prefer local support rather than imported set like Pixel or OP3

they allowed to take the S-pen? you returned to Samsung?

it's difficult to answer opinion because it depends on individual preferences. software wide the S7 and S7Edge nearly identical. the only difference is the edge section of the screen mostly.

suggest you go to a phone shop and experience the demo units first to have an idea.

price wise outside street price is cheaper than via telco.

if you don't mind smaller screen and no edge why not
is still a great phone
that s7 edge is the closest siblings you get can beside note 7 as it also have big screen + edge features

Actually I went SME to check but S7 no longer selling outside.
I don't need edge function but I'm afraid due to S7 is not selling here anymore, worry not many accessories to buy later 2~3 months down the road.

Other than the screen size, the battery size also might be a factor; 3000 vs 3600

ya but easier for 1 hand operation (portability)

I only want to keep my N7 until S8 comes out in March 2017. So, no future updates not an issue for me.

Just make sure you don't keep it as your bed companion while your sleeping. It is a timebomb.

Just make sure you don't keep it as your bed companion while your sleeping. It is a timebomb.

just got a call from Samsung finally, asking to sign off some letter of confirmation for process refund. baru ada action sikit hmph

Not choice of words to advice others my friend.

Lols what did you do previously to make them move...

I had the same thoughts as you, but my phone betrayed me yesterday I probably approved the update accidentally while having my phone in my pocket at 2.30am..my battery cant charge beyond 60% anymore

I just decided to cancel my contract and opt for refund in the meantime downgrade my plan. I will buy a P9lite as my temporarily phone until my next phone with S-Pen launched.

Will send the phone soon I guess.

i'm at a lost for words how it was accidentally updated. was it that you did not do the way i mentioned or that the play store app updated and then suddenly it auto OTA update the phone software?

TBH, i was OT in office yesterday till late night. I have read your post along with others. I was thinking of following the sifu that pausing the updates. Since it has been 2.30am and i was ready to leave my office and no updates was send to my phone, I thought I was safe. Somehow, when I was busy closing and lock the office, I notice my phone screen were lighted (I did not activate any screen lock) and my hands were full of documents and keys and stuff thus I did not check my phone immediately. By the time I get into my car, the phone was already start installing the software update which is too late to turn it off.

.. .. pausing the update is really not the right way of doing it..

feel adventurous? since it's already updated, you may as well go down the path of rooting the phone and removing the update manually if possible.

Wah not make people scared

keep bug them. samsung live chat. call few times. email. haha i can be rather annoying

Haha..I am kinda noob, i can follow the steps 1 by 1 if there is an instruction given. is this correct?

Step 1: Free download KingoRoot.apk. ...
Step 2: Install KingoRoot.apk on your device. ...
Step 3: Launch "Kingo ROOT" app and start rooting. ...
Step 4: Waiting for a few seconds till the result screen appear.
Step 5: Succeeded or Failed.

not advised that type of root cause till today, they never shared how they root aka you don't know whether there's any backdoor done in that way.

i'll PM you when i got the time.

This post has been edited by ebackbone: Nov 1 2016, 07:25 PM

Serious, I am going to if successful!!

is the 50% off of note 8 available in malaysia?

Are you planning to sell the S7edge once you got the Note8?

Yay new version

http://www.gamenguide.com/articles/60479/2...h-of-note-7.htm

Note 8?

Fak.... auto update d....ok Samsung.... u win 2-0

Even though I suppress the update by shutting down the phone yesterday.....

Shutting down or pausing is not the right way to prevent such updates

can you still increase it to 80% via device setup after software updated ? how ?

ya, knew it..... but ya, going to refund this weekend anyway. still couldn't find replacement though.

Courts really have a shitty after sales service. Called up the nearest outlet for refund, they ask me to call Courts Puchong. Ok fine, called up Courts Puchong anyway. Then, things starting to get interesting. When I mentioned about Samsung's recall and refund program, they asked whether did I received email from Courts HQ. That part made me angry because I did not receive any form of email from them, and it's not even in my spam folder! I insisted them to check thoroughly with their HQ since they mentioned I don't have any records at there. I am going to 'sweet talk' them again tomorrow as the CS at there sounded like totally no idea about the program.

after all of this frustration and burden, I will no longer purchase from Courts.

EDIT : and their hotline ain't helpful either, as I cant choose to speak with their officers other than inquire about delivery, products and promotion.

This post has been edited by raymondtong94: Nov 2 2016, 12:05 AM

Anyone root their note 7. Can teach me in simple way. 😃😃

hey there! following might be helpful reading!

http://forum.xda-developers.com/note-7/how...ashing-t3488573

i paused the downloading ..restart hp few times . now still can charging more than 60%

not sure what happen..today.. gps getting slow..sometimes no network..maybe i torture too much my unit at waterpark before

Your life is getting miserable by torturing that phone. Just return the phone & let it RIP. Dont torture the phone again.

This time, you can't increase it anymore.

Woah if note 8 out in march next year i be the first in line 2 queue the fk up

have you tried to go to samsung service center to get refund instead?

i haven't but i did called up Samsung before, and they 'advised' me to refer to Courts instead.

Good news
Can't wait for note 8

pre-order again?

tell them you want to just want to refund at the nearest Samsung Service Centre... that would do.

I also can't wait. If there's Note 8, I'm sure it would be one of the best phones in 2017

Assuming Note 8 launch in March 2017, and a BIGGER assumed we can get an upgrade at 50% cost, here are my options:
A.
Cancel my contract with Maxis, downgrade my contract from 158 to 98 and purchase a P9lite for 5 months usage.
My cost = RM970 (P9lite) - RM60*5(savings per month) = RM670.00
@ approximately RM134.00 per month

B.
Take a replacement S7e from Maxis. Continue my contract with Maxis @ RM101 per month. Upgrade to Note 8 when available:
My cost: RM101.00*5 = RM505.00, Upgrade to Note 8 (assuming RM3199.00) @ 50% cost = RM1600.00
Additional expenses: RM1,600.00 for the new phone

The calculations based on:
You take up S7e exchange and continue your plan with Maxis then pay RM1,600.00 extras for the new phone in March 2017 and "return" your S7edge.


* "Upgrade" usually means you have to return the S7edge~~they won't let you keep the phone and sell as 2nd hand.
* Samsung livechat CS Max said there's no such offers and it is just pure rumors.

So I will go for option 1

Haha of course

Will join you in the pre-order club.

returned my note 7 yesterday at jaya shopping center

they told me that still got a long list of user have not returned their phone.

first time as android user and a samsung user..

best phone of the year

Count me in!

Reserved note 8 preorder for sure 😀😀😀, hope the rumor r true 🙏🙏🙏

starz92 brandon8921 have you guys received your refund from Samsung Gurney Paragon?

NO

same. They told me within 5 working days but it's already the 8th working day (minus weekend) for me. Called them but no one picked up

Haiz , what to do... I chatted with SME live chat and they told me might take 14 working days now

Returned on Monday. Today got money. Way to go Samsung!

WAH
how come so fast??
WHY MY DEALER TELL ME ALL UNIT SENT BACK TO SAMSUNG HQ AND PAYMENT PROCESSED THERE!!

Good luck mang. I feel you mang.

i dunno man. maybe the branch is the one late processed your refund.