Contact Samsung.

You would need a receipt of the purchase, at least to be able to make a claim with Samsung. Try to get help from Maxis regarding the receipt if you dont have it.

talk to samsung online first then go to the samsung service center and tell them your issue. they will accept your phone but take longer time to process.. (2 weeks at least)

Hang on... Maxis (which I have blacklisted...) knows the details of the owner, right?

You also hv the "receipt"...any info to convince them to let you hv the owner contact details...?

So, just request permission to let you AT LEAST have his contact detail (eg mobile number, email, fax, home address, etc.). I'm aware Maxis can't dispose these info to stranger, but you have the rights as you have the "receipt" from the original owner.

I'm pretty sure the "receipt" is the only key to solve your issue... Look carefully what is in the "receipt". Sure got the original owner's contact details.

SME also can't do anything ?

have you confirmed that the device is under zerolution or paid outright? if under zerolution then definitely can't. if outright no issue as the contract is tie with the plan. not the phone

That's surely a weird "receipt"... Something like buying grocery shopping receipt... That's why I've blacklisted Maxis...unprofessional service...

Well, if everything fails, your last resort "could be":
e-Tribunal

But by right, Sammy is the one should help you because Sammy MUST collect back all Note7 due to "safety". So, by logic, no matter what reasons, Sammy MUST accept the device from anyone, even though you steal it...(just my extreme hypothesis...)

a bad idea from me. not sure works or not  .  go to the samsung service center and mentioned friend bought for you. no receipt as friend lost it or other reason. friend won't be coming back to malaysia that soon.. since you say the receipt no show the phone is tie to any plan.. no need show receipt or mentioned from maxis lor 

If the owner is in the graveyard...how...? These ppl are just too lazy or being ignorance to help poor guy like you... So sad to see this is happening in our nation... Stay positive...

You need to get your way to teach the top executive levels. SME CEO maybe....

This is really pissed me off too... They all play-play while u have the time-ticking bomb in your possession...

What about masuk national TV...LOL...(don't worry, the TV will hide your face...) surely the TV stations need sensational stories like urs...

Quote:
"Malaysian is the proud owner of Note7; no one willing to accept his special Note7"....LOL...

just say bought from samsung lol but owner not here can't claim refund at the shop it bought ma. unless sme can manage to check it's from maxis and tie with contract but i doubts their system got connected la.. plus your friend at oversea can't come back ma and the phone also can't fly out 

Just find a way to "con" SME. No matter what, they need to refund you.