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Samsung Samsung Galaxy Note 7/FE (Official Discussion V10), It's alive! Sort of

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brandon8921
post Nov 2 2016, 05:17 PM

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QUOTE(fizzx @ Nov 2 2016, 02:28 PM)
starz92 brandon8921 have you guys received your refund from Samsung Gurney Paragon?  icon_question.gif
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Received mine on the 5th day after i went for refund. I remember i went to gurney paragon on Monday night then received cheque float on thursday evening, money bank in to my account on friday.
brandon8921
post Nov 2 2016, 05:23 PM

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QUOTE(starz92 @ Nov 2 2016, 05:19 PM)
meaning they actually banked in a cheque for you? it's a cheque so you wouldn't know if its the outlet or SME that banked in for you lols.
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In my bank statement stated "cheque float" on thursday, then the next day i check my bank account again it show "cheque clear amount 2879.1". So i assume the outlet directly issue cheque and not SME doing the refund?
brandon8921
post Nov 2 2016, 05:28 PM

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QUOTE(starz92 @ Nov 2 2016, 05:26 PM)
you returned at service centre on upper floor or their sales centre below?
Apparently when I called them they did split between two centre each have different people in charge.
I returned mine to the lower floor sales centre.
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Mine was handled at the sales counter, not upper stairs service centre.
brandon8921
post Nov 9 2016, 10:52 AM

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QUOTE(oguraX @ Nov 9 2016, 06:58 AM)
Call SME shop to ask for refund, they asked me to call service centre, service centre asked to call hotline, hotline asked to call the shop back,  wtf, am i being scammed by SME? Asked to wait for 2 weeks, more than 2 weeks, still no refund!!
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I think the refund is done by the shop itself, not from SME. Better go kacau the shop until they refund you. 2 weeks is too long for any sort of monetary refund

 

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