Has anyone claimed a refund from YES? Have you received your money yet? If yes, may I know how long it took for you to get your money back?

Went to the YES Kiosk that I bought my Note7 from, the staff there didn't even know there was a refund process going on for the phone, aduhai. They had to dig through their forms and finally found one that's specifically for the phone, but it says the refund will be via bank transfer and could take up to 1 month.