hi, is it to ask you sign off documentation?

yes, and signed and resent to them. but so far still no money in my account yet. haha

Anyone got a refund from YES yet?

Several weeks ago, I received a call from YES stating that I will receive an email stating I could get a full refund but I have yet to receive it until today.

What's worse is that YES official stores do not have phone so you can't just call them. You have to walk into the store which is quite inconvenient. I got a number from one of the staff but the person didn't bother to pick up/return my calls or reply to my text.

Sigh.

please do update us when you get yours ya, hope we get around the same time

We could actually do that?

when you returned? they didn't ask me to fill in my email address when i return the phone to the service center 

oh no.. no.. the receipt only have my contact no, name & address. don't have my email address and they didn't even ask my email address aikss.. i refund on 22 oct. i did call them, they say need to take at least 1-2 weeks. initially they informed me that only take 5 days.. 

no havent got it yet. sent email to ask again and got a call today by diff SME person, asked to check back with the initial personnel. they said around one week after send them back signed docs, will inform before tt.

congrats...but i still havent receive mine

btw did she call you to inform going to tt to your account today?

good news 

how long u waited? 

that's quite long wait..

anyhow it's over now 

congrats..    hopefully me turn soon.. finger crossed

bought from YES, submitted to Samsung on 20/10/16, just got my refund at 1pm.

thanks SME~