The U-mobile Thread #1 [ refer here ]
The U-mobile Thread #2 [ refer here ]

<space for current plans & promo>


<space for speedtest normal n throttled speed>
normal speed

record speed at UNITEN by [acat]

Morning, should properly comes up with a FAQ ? I try to comes up one


U Mobile offers 3.5G broadband services as U Broadband in selected area Klang Valley, Seremban, Ipoh, and Johor.

Official Website - http://broadband.u.com.my/

Coverage Map - http://broadband.u.com.my/coverage.html

Plan - http://broadband.u.com.my/plan.html


Fair Use Policy (FUP)- http://www.u.com.my/umobile/page/PricePlan...U/FairUsePolicy
One way for service provider to put a limit the unlimited usage


Promotions - http://broadband.u.com.my/promotions.html

Modem configuration - http://broadband.u.com.my/faq-3g.html


Contact U Mobile Customer Service


Payment Channel - http://www.u.com.my/payment-methods

Is it a contract thing or minimum subscriptions?


If I subscribe the highest available plan, postpaid, what will I get, what will I get free modem?


Any other charges during sign-up, monthly hidden fees, and etc.?


Note:



credits to : mitodna


This post has been edited by lengcaiboy: May 20 2011, 09:02 PM

UM is down? Writes here connect failed!

about rm28 packages




Plan Features:

* Unlimited Mobile Internet
* 100 minutes nationwide calls
* 30 SMS
* Hassle-free auto-renewal
* Prepaid convenience with no contract and commitment

There's more!

Unused balance can be rolled over!

The unused free minutes and SMS from the previous subscription will be carried forward to the next month. You may carry forward up to 100 mins and 30 SMS.

Latest coverage map shows southern Klang Valley, Seremban and towards Port Dickson now 42mbps ready.

Wow, a new U mobile thread ald.

Anyway, any idea when Alor Star would be able to receive 42Mbps speed internet?

interesting that u mobile websites on broadband coverages in penang is still nothing,. even though i did try a lot of places in georgetwon penang have broadband service,..

wondering when they will update their coverages maps,.????????

TS, this is supposing to be a Umobile Broadband thread as it is a spin-off from thread 1 and thread 2.

the rm28/mth already have a thread running here

http://forum.lowyat.net/topic/1831429

I propose that you should emphasis more on the UB40 and UB68 packages in your thread title as the RM28/mth was only introduced recently which is a combo of voice+data meant to be use on a handfone.

your title of this thread, is very misleading , making new users think that UM Internet packages are priced only at rm28/mth



This post has been edited by digilife: May 21 2011, 08:32 AM

Never mind la, as long as U Mobile offering, rm28 unlimited was recommended to use phones because of 500 MB quota, with nationwide Internet access

I would rather hav it rephrase it this way

Umobile Broadband, Why surf when you can Fly , 42MBps, currently available at selected area in Malaysia.

Any great promo for voice call?

if u are on a smart fon, buy the rm28/mth package, u will get 100mins of calls to all celcos ( timed at 30 secs per block) + 500MB of data + 30 sms

This post has been edited by digilife: May 22 2011, 06:59 AM

Need to update FAQs now with free modem on selected postpaid broadband

today when i sitting in back of my house where no u mobile connection, i set my ZTE MF627 modem in auto mode for network, and some how it automatic connect to celcom 2G network, and getting 128kbps steady,. surprise me for sure because i though i suscibe to U68 which cannot roam, but it can roam,.

Where is TS?

here why?

Really? What I know is that if on UB68 plan, can't use the domestic roaming. Perhaps your credit is deducted?

Do some "house keeping" abt the thread title

i dont top up extra credit, i just top up exact amount to activate the U68 only, my apn set = my3g, Modem setting is auto ,.

then the celcom 2G network pop out automatically and auto connect even,..

and very consistent speed on 128kb,..

tats the SMART way to use prepaid broadband

just topup enough ( inclusive of the 15% bonus la) , UM cant deduct when roaming on Celcom, ie if u are allow to roam

i am so surprise i am able to roam on celcom, is steady 128kbps speed,. very consistent

i hope UM , will learn how negative Feedback ( this few months ) was given by P1 user to all P1 all broadband services...( is in this forum ,search for it )
my p1 share is dropping like hell....

which package are u on?

because all the while i been using manual setting in network in my modem,

i am on U68 and apn set to my3g,. and modem is all auto setting in network

This post has been edited by chuahcs79: May 22 2011, 09:51 PM

UB68? that is pretty cool

what is this RM28/month plan? Where can I find it?

You can get a U mobile prepaid sim card and then you can subscribe through *118*3#.

interesting.. Then what do u mobile mean by not be able to connect while on domestic roaming? Hmmm.. Maybe that applies to U broadband postpaid users whose sim card is a data only sim card?

speed 128kbs only can surf web cannot play online games...
last time my speed 384kbs still can play online games

Today after raining,the 3g signal in my area(tmn sri sentosa,jln klang lama,kl) suddenly dropped 70% than before.Just called customer service to make a report.Now I have to force my cellphone into 2G only as 3G signal is too weak,only 0-1 bar(beofore always full bar).

30mins ago,it recovered.The 3G cell tower was under maintenance perhaps.

This post has been edited by liciece: May 23 2011, 07:49 PM

yaya.. i did said it in thread 2 dat i very surprise UB plan can online under 2g.. and the staff ensure me with this also saying that we are able to online under 2g either under PAYU or UB plan.. but dunno why recently i cant d.. both PAYU and UB plan also cant online under 2g.. surprise dat urs can d.. i ask the staff thru fb, they say will rply me asap, but till now dint.. i gotta try mine now..

did u set your modem to auto ? and use APN = my3g, my modem just switch to celcom 2G automatic,.. and auto connect too,.

any1 know when Sg.Petani will b in coverage?

You guys here aware tat if you are using UM voice on a 3G fon and in a UM3G area all your calls are FREE if the receiver is using a 3G fon in a UM3G area

Yes, its FREE for now

does this mean that i can get free roaming on celcom from my umobile sim prepaid one????
can u teach me how to do it

You mean the other receiver also have to use the U mobile sim card right?

Tonight, there many website hosted in Malaysia cannot access using UMobile. They are accessable uisng other ISP. (Sill resolving DNS thing?)

1. The upgrading thing, is it for the UMobile service for the whole country or certain town only?
2. Is there any new plan for broadband prepaid plan? I can't take any post plan, they said I blacklisted.

calls from U to U in a UM3G area is free , still free till duno when yet

was trying to resubscribe broadband after its expired.. i found out thrs MB40 which is unlimited plan.. difference between UB40 and MB40?

should I call up Cust Serv if i occasionally experience sudden disconnection?
when it happens the ZTE Modem program will suddenly show Celcom roaming instead of Umobile, then i have to re-plug in the modem then only it'll show Umobile and can connect again.
sometimes it don't show celcom, it show "no service" instead, then I'd have to do the same then it'll detect umobile again..

something wrong with the sim? something wrong with the modem? btw I'm on the old U68 with 3.6MBps ZTE modem..

hi, any umobile broadband user from seremban?
how is the speed?

I also suffer same problem with U mobile line when using it with my Dlink modem. However, my modem usually change to other kind of bandwidth from HSDPA and i have to do like what you say to get it back online.

Digilife usually in Seremban. He should know about it.

where is your location?

hey dude...im in uniten too...finding bb to play flying spaghetti monster...will u recommend u mobile?

I strongly suggest that you test the broadband performance using the U mobile prepaid broaband first.

This post has been edited by Quantum_thinking: May 27 2011, 12:26 AM

hi digilife, my location is Taman Permai phase 3, you tried the connection nearby that area?

i hav a fren using it in Tmn Permai, but abt your Phase3 i am not too sure, why dun u try prepaid bb first or the rm28/mth package, it combine 100mins of talktime to all telcos/celcos + 30 sms to all celcos + best of all unlimited Internet on your mobile ( if use on modem/pc its limited to 500MB of data)

PM me if u need to MNP your current number to try UM

thx

what the call rates for the u28 free 100 minutes talktime?rm0.30/ minutes?

This post has been edited by shahrul_sama: May 27 2011, 12:17 PM

It's free for up to 100 minutes. If you exceed the 100 minutes normal rates apply (18 sen per minute, 30 seconds block)

Umobile up to 42mbps?! Is this broadband good for gaming?

High speed does not means that it is good for gaming....

True.
High speed means you will be downloading a lot of movies. Downloading 700 MB is soo fast. That bring to...
High speed mean your credit will be eaten up very fast and your FUP speed will kicked in within just a few days

---

Added on May 27, 2011, 3:23 pmCurious, doesn't matter consistent or not but what so suprise about 128kbps speed? Are u already on throttled speed?

This post has been edited by Juneapril: May 27 2011, 03:23 PM

now all calls from UM to UM in a UM3G area is FOC, yes TRUE FOC

you can talk and talk till the cows come home and UM wont deduct your credit

Nice.

Bro,

The RM28/month unlimited internet free voice calls can be used for the overseas call?

need both are in um3g area,so have to be local calls.

really ah bro? That is so nice! How come u mobile dont put this thing on their website? If they put it, sure maxis,celcom and digi got no customers.. Haha.. Hope it will be permanent..

1st of the month

so sad my umobile sim card have a problem..
after i insert at phone it tell no sim card...
i already try to clean it...still cant

my sim card problem or umobile block my number?

Anyone knows when U Mobile is going to upgrade the upload speed for Klang Valley? The 56Kbps max upload rate is driving me crazy - in fact I think it's what caused my E160X to burn the other day ( it overheated and failed to detect any network as soon as I finished uploading a 19MB video file to FB)

Should be this year.
The only complaints I got on UBB is - increase bandwidth to 10GB and upgrade the upload speed.

This year, I hope not 31 December!

I hope UM will offer 10 / 15 / 20 GB

The 42Mbps HSPA+ network is available in Berjaya Times Square and Johor Bahru. The 42Mbps coverage in Penang and Klang Valley will be ready by 2nd half of this year.

http://www.u.com.my/faqs/42mbps-mobile-broadband-service

Umm, i thought the free voice calls are including to the different telcos? If like this, how come people need to be in the U mobile 3G area at the same time?

what you're talking about is the free 100mins credit given by RM28 prepaid plan,right?
I'm talking that currently if both parties are using um3g and under um3g area calling,the call will be free of any charge,and not charge on the free credit too.

LOL.

If i have the remaining free talktime under the RM28/month plan, will it be deducted from the free talktime or my main credit will be deducted if i am calling to overseas?

First few weeks of using Umobile I got at least 1.70 Mbps (normal over 2 Mbps) but now only about 1.05 Mbps .
They talked about upgrading but seem to me like downgrading.
I am worry this new 42 Mbps plan will affect a lot on UB68 Users's speed. You can see it's happening now. No point of creating a fast 42 Mbps plan but reduce the current user's speed.

So anyone who uses UM for gaming purposes? =\

nope
i think can because last time i use 384kbs for dota no lagging

for on9 gaming, speed is not important, the "ping" or latency is important

Maxis hav the best ping whereas UM also hav good ping if you are near the tower

Usually when i heard that the ISP is upgrading their service, i sincerely temporary stop using their services unless i have no choice until their upgrade is finished....

sorry i dont play dota good enough for mmorpg? e.g maple


Oh.. is there any nearby tower in Kajang?

go there and do a speedtest, if the 'ping' is less than 150ms, you are lucky

The free credit is only used for local calls,so when you make a call to overseas,surely that will charge on your cash balance.No reduction of either free credit or cash balance is only applied when both sides are under um3G coverage and so of course is local call.

---

Added on May 28, 2011, 5:10 pmi think as HSPA+ has some technology to separate downlink and uplink channels,the ping time could be significantly reduced compared to current HSDPA or HSPA network,as I saw from other foreign mobile service company that has been using HSPA+,sometimes ping to local sites could be controlled around 50-80ms.However,if a large number of users are heavily consuming the bandwidth,the ping will be higher too.

This post has been edited by liciece: May 28 2011, 05:10 PM

fully agreed,

it depends on the density of users in the area

I am interested to get the RM28 plan...... How do I get it?
Is it just for handphone/smartphones only or can also use in dongles?

Faster upload speeds will result in faster response time(ping).

You will experience pings below 50ms on average if you're on their HSPA+ DC 42mbps network.

This is also true with fiber networks and why ATM technology went dead with the introduction of gigabit ethernet.

Yeah,hopefully Klang Valley area could be covered by HSPA+ 42mbps asap.Now it's going to be 2nd half of this year soon.

buy a new UM sim pack or MNP your current number into UM


Klang Valley will not be introducing the 42Mbps BUT will launch the LTE ie 100Mbps soon,

you have to subscribe the package by dial *118# on a mobile phone first and then choose where you want to use.However,if you only use it with doogle,you will waste the free talking time and sms.

How come Ipoh is also not getting the 42mbps HSPA+ upgrades?

The only 2 areas now not covered are the Klang Valley and Ipoh.

Noted. meaning that I cannot slip in my SIM card into another phone to make calls after that?

Sigh! So I will have to activate internet connection with my handphone via BT, right?

After the 500MB limit, what will be the speed after that?

This post has been edited by tutiger: May 28 2011, 05:53 PM

You can use sim card on any other devices,i mean if you only use it in doogle,you'll waste the free credit.If you use it in several devices(phone
+doogle),that's fine,however it's quite busy to slip sim card in and out,right?
what i do is to use tether function which is available in some smartphone to share the connection via WIFI to other devices,it's easier.
if ur phone doesn't support tethering,but can make it through BT,it's still ok,but the speed will be quite slow as the limitation of BT.
According to faq,after 500mb,it will be limited in 64kbps,however,i never try yet.I hope it won't be so slow.


This post has been edited by liciece: May 28 2011, 06:07 PM

i got my new number and i use it on my new phone beside line got R logo it mean roam?

roam speed how?

up to EDGE,normally around 150kbps-200kbps.

ok thx it already good for my hp with no 3g..
no money buy 3g phone...

do u have any problems of sudden disconnection, then failing to connect again for around 20mins while on celcom network? I always have this problem.. i dont know whether my phone or the network problem..

buy a 3G or 3.5G usb modem is cheaper than buying a phone,.. also is better than using phone to online,..

I am curious. First they launched 42 Mbps and then coming LTE 100Mbps. How their infrastructure going to provide these type of speed without affeting current users?

If current users of other plan get 1Mbps and they want provide 42 Mbs plan, shoudn't they upgrade their server capability 42 times (idiot way of calculating 42/1=42? Are they really commited to upgrade their infrastructure capacity 42 times? To double the upgrading need a lot capital, leave alone 42 times.

I am just saying these because I am worry current UB68 user will be affected. Look like the speed 1Mbps (used to be 1.5-2.5 Mbps) is GOING TO STAY. I only read in this forum saying UMobile is upgrading. Where's the news or official annoucement of ugrading? Are they really upgrading? Upgrading their computer's mouse to wireless type doesn't count as upgrading.

If i did not subscribed to the RM28/month unlimited internet plan, the UM 3G to UM 3G still FOC right?


I am using it in the USB modem. Once it is over 500MB, i usually use it in my smartphones rather than for computer.

100Mbps tower use different technology, so the current HSDPA users are not affected during the "upgrade"

why UM start LTE(100Mbps) in the Klang Valley? anyone here?

Yes they are upgrading their networks. If you see the coverage map, UM start to offer speed of up to 21Mbps at Sepang and surrounding areas.
Of course, I have no idea about the "actual" speed because I have no time to go LCCT and perform speed test.

/offtopic: nothing to do with Internet

U3G to U3G is still free, with or without Unlimited Mobile Internet, confirmed and verified

just wondering on U3G to U3G is lack of "shout", why it is gone silent on this feature, way better than competitor, just that both parties to be in U3G coverage,

anyone experiencing sudden data disconnection, and then failing to connect around 20 minutes while roaming on celcom network? I've experienced this for a month and wondering is it my phone or the network problem. But before this (was using maxis), nothing like this occured. This convinced me that my phone has no problem. Anyone experiencing this can share with me? Thanks.

if you flip back the post, no one mention abt this FREE voice UM3G ~ UM3G, actually i only knew it a few days ago and i posted it here, and now you guys tested it worked

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Added on May 29, 2011, 6:39 pmcare to mention you are on UB package or RM28 package

This post has been edited by digilife: May 29 2011, 06:39 PM

Thanks for the respond guys.

I guess they want to save the advert costs and let the consumer spread it out? Otherwise, it is a temporary only?

Note: I almost forget this is a broadband section.....