Tonight, there many website hosted in Malaysia cannot access using UMobile. They are accessable uisng other ISP. (Sill resolving DNS thing?)

1. The upgrading thing, is it for the UMobile service for the whole country or certain town only?
2. Is there any new plan for broadband prepaid plan? I can't take any post plan, they said I blacklisted.

True.
High speed means you will be downloading a lot of movies. Downloading 700 MB is soo fast. That bring to...
High speed mean your credit will be eaten up very fast and your FUP speed will kicked in within just a few days

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Added on May 27, 2011, 3:23 pmCurious, doesn't matter consistent or not but what so suprise about 128kbps speed? Are u already on throttled speed?

This post has been edited by Juneapril: May 27 2011, 03:23 PM

First few weeks of using Umobile I got at least 1.70 Mbps (normal over 2 Mbps) but now only about 1.05 Mbps .
They talked about upgrading but seem to me like downgrading.
I am worry this new 42 Mbps plan will affect a lot on UB68 Users's speed. You can see it's happening now. No point of creating a fast 42 Mbps plan but reduce the current user's speed.

I am curious. First they launched 42 Mbps and then coming LTE 100Mbps. How their infrastructure going to provide these type of speed without affeting current users?

If current users of other plan get 1Mbps and they want provide 42 Mbs plan, shoudn't they upgrade their server capability 42 times (idiot way of calculating 42/1=42? Are they really commited to upgrade their infrastructure capacity 42 times? To double the upgrading need a lot capital, leave alone 42 times.

I am just saying these because I am worry current UB68 user will be affected. Look like the speed 1Mbps (used to be 1.5-2.5 Mbps) is GOING TO STAY. I only read in this forum saying UMobile is upgrading. Where's the news or official annoucement of ugrading? Are they really upgrading? Upgrading their computer's mouse to wireless type doesn't count as upgrading.

What's this new "Prepaid BB Bundle Plan"?
M-Broadband Plans MB135
Price RM135
Data Allowance 5GB
Access 30 Days

How come 5 GB only? for RM135

Better stick with 2 prepaid ubroadband plan, right?

@Lengchaiboy, all the umobile links in the first page in this thread need to be updated. All the page link return to umobile homepage.

You are having problem exactly like what I had. You can check my prevous post and other's reply on that.

1. Well, you need to put on a thick face and call them EVERYDAY until they give the back the normal speed. That's what they want, you just give what they want. They want you to bug them everyday becoz they enjoy listening their customer scolding, they even record your scolding so they can do repeat listening. Welcome to Umobile Club.

2. I am serious about my first suggestion, you need to call them until they give back the normal speed. But your best choice it to get a second SIM card to rotate. PM Digilife for the tips.

3. I find out myself that when your 30 days expire, do not immediately re-subscribe, you will get the trottled speed. Wait for about two week after expire then you will get the normal speed when you re-subscribe. Weird huh? Welcome to Umobile club.

Those are among those thing you need to expect when you become a Umobile club. member.


P/S: I am really pissed off when writing these. Talk about that later.

Rebate comes 1-2 hours later.

You watch streaming video with 500mb plan? I can't wait to see how long 500 mb last and whether you going to say their price is cheap after that.

Xcen, me too, happened in rampage this few days.

I notice too that this few days, I can't acces certain website due to IP. Eg I cannot download from fileserve, it said "my IP is already downloading a file". I can even access one of my regular forum due to "your IP is banned". Happened to several other sites too. Did UMobile changed back from dynamic IP to fixed shared IP. This is not good. Told you they are dowgrading.

Why became like this today mid-afternoon? Never happend before.


download speed 0.72Mbps upload 1.91Mbps

You need to give more details. You mean you will be using UB128 using another SIM card? I thought can use the same simcard for UB128.

My guess is you can still connect UB68 bcoz u still have credit (probably bonus) with your sim card. It's not free, sorry for the bad news.

I can confirm this based on my xperience with UB68: What happened is when your UB68 expired, if you have credit balance, you still can connect. The credit balance will be deducted without your permission (I suppose you what to utilize the credit for next renewal offset, right?)

Don't connect if your UB68 already expired, your credit will be deducted automatically ( i don't know at what rate they make the deduction). Better use the credit for renewal offset.

Other thing: My area is being downgraded, this two weeks my dl speed stay at 0.7 mb. I used to 1.2-1.6mb since I first subscrbed UMobile. What upgrade? They just open up to more area to get more subcriber, that's not upgrading.

This post has been edited by Juneapril: Jul 31 2011, 03:18 PM

You can configure the simcard NOT to input PIN everytime using modem/driver/dialing software. I am not sure what type of software you use, i am using celcom driver/dialer.

Maybe you want to request the standard software (if Umobile has) from other user who has the modem provided by Umbile.

I am UM68 user for several months now.

I mentioned before this why I am worried when the start to offer the 42 Mbps and when everybody said they are upgrading. I was waiting patiently and kept telling myself after the upgrading that it will be better. and now..

I used to get over 1.6 Mbps (UM68) when I initially started to subscribe Umobile. After they said they are offering 43 Mbps package and I hope they have enough capacity to offer that and shoud not affect other current UM user. But no, after that my speed stuck around 1.2 Mbps. No more 1.6 Mbps.

That's still okay. But last two week my speed maintained around 0.8 Mbps. That still fine with me but got other problem - a lot of disconnecting. Tried midnight to morning, thought that period is better with less user. Nah, that the worst period, a lot, lot more disconnecting. Didn't really happend prior to this. Need to refresh url in the browser many2 time then only can get.

Yesterday, I just reactivate (with a second sim card) for a fresh new month, stated fresh and the speed still 0.8 Mbps. The disconnection way too frequent. My signal bar become too volatile. Used to get 3 bar but now seem like most of the time 1 bar, sometime 3 bar. connected but like not connected - need to referesh url in browser many2 time. What type of broadband is this? Berukband.

That don't look like upgraded service to me. Anybody can honestly testify here that they really get upgraded service, something you can really feel? Better speed? better connection? Better signal? For me, it way downgrading. Expanding coverage area to get more susbribers while the current user affected badly is NOT upgrading. Changing a new better mouse pad is hardly upgrading neither.

Disapointed. what choice we have? Yeah, the best among the worst.

Hiding behind Fxxk User Policy.

Location?
Have you check how many signal bar lately?
My one drop from 3 bar to 1.

I guess it more like it shows you are connected but you just don't get the internet.
Umobile is just unusable anymore for me. After over 3 months subscribing, how UMobile turned into this is beyond me.
For me it beyond pain the arse, it like they fk you in the arse for good.

The Umobile Customer Service is non-operational. I tried for many2 hours, several time today, got the recorded voice prompt but nobody pick -up. So, the customer service line 018 3881318 is non operational, what is their new number? Anybody know?

Baliwesti ,

I don't think your previous post as fishy. Your case is not as isolated as mentioned by someone. Your frustfration is understandable. I have a different case (few months back) just to say sometime the info you get from CS is questionable:

I can connect but there is no internet access at all. Called CS and that guy told me it because I overused the bandwith. (BTW I am using UM68). I told him if I have already overused the 5G quota i should be throttled, not cut off the access at all. I asked several time. Thay guy repeated the same thing. At last that guy said he will bring my case to the technical dept (and as usual nobody call me back).

Should my internet access be throtteld instead off to be cut off totally? What kind of unlimited plan is this? Is that info from CS is correct that if you overused the quota you access can be cut off even it is under unlimmited plan?

They said The grass always look greener on another side. I am in Klang Valley. Within Lembah Pantai constitution. I don't feel lucky as you might have thought. With Umoble I managed to get the speed over 2.0 mbps with my first month subscription. The subsequent months never get over 2.0 . My speed is about 1.5 (non-throttled speed). Frequent disconnection. This one week, the disconnection happened way too frequent (estimate every 5-10 minutes). Until today, still remain the same. I went to UMoblie Berjaya, they said the classic excuse "We are upgrading". What can I do? The technology behind is not releveant to me, it is the end result to the customer. They can talk on the news of what ever tehnology for the sake of their shareholder benefit but as as customer we need something that we can really feel. At least not like what happening to me now. (yes, I am disappointed)

This post has been edited by Juneapril: Nov 5 2011, 08:05 PM

BAD NEWs for those enjoying extra bandwith without being throttled after quota.

The system is now automatic, once quota used up, the managed speed will kick in automatically. With UM68 I used get something like 7-8 Gig before being throttled. But now it immediatly after 5 Gig used up. You may notice now they even have automatic system to sms you once when you used 90% of the quota and another one when 100% used up.

Damn, it really terrible when being throttled, the speed you can still tolerate but it get disconected every few minutes. Can use for checking (e.g. email) purpose but for surfing - expect to reconnect again and again.

I just took the Booster plan RM10 for 1GB. Suddenly, yes back to normal. No disconecting thing anymore. Damn, is that the way (keep on disconneting user under throttled speed) Umobile getting people to buy Booster plan? Disconnecting user that way, is that FAIR user policy.

This post has been edited by Juneapril: Nov 21 2011, 10:48 AM

1. What is 'timeout' refer to exactly? I don't think it refer to this:
While under throttled, I keep been disconnected. I need to dial again to be connnected. And then get disconnected again. Need to dial again to get connnected.

2. Post paid user can enjoy 1.5 Gig for the RM10 booster plan.
Prepaid user only 1 Gig

This post has been edited by Juneapril: Nov 23 2011, 03:59 PM

Officially there is NO more KFC Voucher for RM50 reload. :-(
(wasted my time went to UM at Time Square)