i also kena... the rebate wasn't there in the latest bill... jz bring the old n latest bill to the customer center in person... calling them won't work coz they'll jz say they'll pass to their technician... but then no news liao... the guy in the customer service will jz photocopy and fax the bills to one of the special department which will rectify the things... i complained on saturday and received a sms on monday saying the missing rebate will be in next month bill.