QUOTE(Juneapril @ Jun 26 2011, 08:04 PM)
You are having problem exactly like what I had. You can check my prevous post and other's reply on that.
1. Well, you need to put on a thick face and call them EVERYDAY until they give the back the normal speed. That's what they want, you just give what they want. They want you to bug them everyday becoz they enjoy listening their customer scolding, they even record your scolding so they can do repeat listening. Welcome to Umobile Club.
2. I am serious about my first suggestion, you need to call them until they give back the normal speed. But your best choice it to get a second SIM card to rotate. PM Digilife for the tips.
3. I find out myself that when your 30 days expire, do not immediately re-subscribe, you will get the trottled speed. Wait for about two week after expire then you will get the normal speed when you re-subscribe. Weird huh? Welcome to Umobile club.
Those are among those thing you need to expect when you become a Umobile club. member.
P/S: I am really pissed off when writing these. Talk about that later.
QUOTE(digilife @ Jun 26 2011, 09:10 PM)
UM CSO sucks, I too scolded them abt my quota and its better to use 2 different MB68 sims and let the "first one die naturally" after the 5GB . usually after abt 7 days it will be reset back to "normal" when it expires
Thanks u guys for the tips.. I'll get one more sim card then.. U mobile should try to solve this problem.. It is very difficult for their customers to get 2 sims and frequently change it.. seriously, u mobile has a lot to do to be one of malaysia's main telco service..
2G data connection has problems too.. now I can't get connected at all when on celcom network..
This post has been edited by z_ahutd: Jun 27 2011, 07:27 PM