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U Mobile The U-Mobile Thread #3, Internet for just RM28/month

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brotan
post Jul 8 2011, 06:16 PM

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just got my 28 unlimited yesterday. impressed. speedtest shows min 3.5mbps and as high as > 6mbps biggrin.gif

d/l speed beat my streamyx 4mb plan. lol

btw, how do i check how much data i have used under this plan? just to make sure i try not to exceed the 500mb quota
brotan
post Aug 25 2011, 05:27 PM

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Hi all,

I am staying in PJ area. I have a new line with u mobile last month for the rm 28 package and the speed was incredible. easily hit 6, 7 even 10mbps

but after i renew the 1st time, my average speed around 3mbps only

anyone has similar experience or it is just coincidence after renew got this issue?
brotan
post Aug 26 2011, 08:31 AM

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QUOTE(kernel123 @ Aug 25 2011, 09:56 PM)
maybe you speed still capped?  hmm.gif
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i did call their service center and they say my quota still not yet exceed and also they told me they treat the account no different if new or renew
brotan
post Sep 4 2011, 11:49 AM

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Is this speed considered good or below average?

Attached Image
brotan
post Sep 8 2011, 11:48 AM

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any PJ guys here? what speed are you getting atm?
brotan
post Sep 8 2011, 01:53 PM

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QUOTE(HurryFurry @ Sep 8 2011, 12:52 PM)
I'm a girl but I am in PJ S8 tongue.gif
Here's my speed today around 2.5 dl - 0.5 ul

I still cannot understand why ul is slow, but I think due to my USB :S
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haha. nice

today is quite inconsistent for me. as high as 3mbps but can go lower than 500kb

btw, i am in ss3

i used to get 5mpbs dl 2 months ago. wonder what happen to it? icon_question.gif
brotan
post Sep 12 2011, 11:02 PM

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u guys know that for those who subscribe to the rm 28 unlimited, the free 100min call will be used up if you call other u-mobile number

only when you use up the 100min, then the u-mobile to u-mobile free call only valid

i lost 20min worth of call. didn't know about this vmad.gif
brotan
post Sep 14 2011, 04:23 PM

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QUOTE(dasonyeoh @ Sep 13 2011, 07:04 PM)
If RM28 package also come with 100 min calls as well as top up,

so which free call will deduct first? Top up free calls or RM28?  hmm.gif
*
you will have to use up the 100min free calls first which is supposed to be applicable to both u-mobile and non u-mobile no (although you call another u-mobile no), then when you used up the 100min, you can call another u-mobile no for free (every RM 1 top up, free 1 day) but if you call other network, they charge you 9sen/30sec


brotan
post Sep 16 2011, 01:17 PM

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QUOTE(kernel123 @ Sep 16 2011, 12:20 PM)
u mobile.worst CS ever.TM is much better.
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agree. Fed up listening to the silly music ever time
brotan
post Sep 21 2011, 05:09 PM

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Attached Image

This was my u mobile speed about 2 months ago. What happen to them? Why I can't get those speed again?
brotan
post Sep 22 2011, 07:12 PM

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called u mobile centre

for the 5sen / mb charge, it is not cummulative charge meaning you don't accumulate all ur data until 1mb then they charge 5 sen

they charge 5 sen / mb / data transaction
brotan
post Sep 23 2011, 04:43 PM

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for the 42mbps plan, my area (ss3) seems quite good coverage theoritically

i wonder what will be the actual speed and if it is going to be consistent
brotan
post Oct 1 2011, 08:11 PM

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was put on hold this vmad.gif long and finally I still not able to reach their cs

vmad.gif

brotan
post Oct 4 2011, 11:54 AM

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QUOTE(josal @ Oct 3 2011, 12:27 PM)
Hi, need some advice...

I am presently on Digi prepaid.  Is it advisable to hop onto Umobile Prepaid for its mobile internet?  I use mainly for web browsing, MSN and Emails when I am out.  I do not download music or video.

Is it cheaper on "Pay per use"?  I understand it is chargeable at $0.05/mb...
What speed can I expect in Johore Bahru (Nusajaya)?
*
bro,

pay per use is cheap if you fully utilized the 1mb within 1 connection

i called u mobile b4. the 0.05 / mb is charged per connection meaning if you use 10kb on 2 occasions it will be charged 10 sen, not 5 sen

JB speed i understand is good
brotan
post Oct 4 2011, 02:01 PM

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QUOTE(josal @ Oct 4 2011, 01:00 PM)
Thank you.  I didn't know it was charged that way...  sad.gif

How do they charge if my connection is turn on throughout the day with my MSN sign in (on stand by but no conversation)?
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not sure. you can try and give us the answer rclxms.gif
brotan
post Oct 5 2011, 09:57 PM

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Guys,

I created a facebook page to complain about U Mobile bad CS

http://www.facebook.com/pages/U-Mobile-Cus...0741692?sk=wall

If you have same experience, pls like it and share your "pain"


Added on October 5, 2011, 9:57 pmbtw, this time recorded 1h waiting time and still no answer


Added on October 5, 2011, 10:37 pmFinally got connected after 1 h 40 min vmad.gif vmad.gif vmad.gif vmad.gif

They can enter world guiness record for worst customer service ever

This post has been edited by brotan: Oct 5 2011, 10:37 PM
brotan
post Oct 6 2011, 10:12 PM

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QUOTE(xcen @ Oct 6 2011, 03:16 PM)
Me too bro. They screw up my bill till today also haven't settled.
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bro, in this case, like my facebook page lah
brotan
post Oct 8 2011, 04:38 PM

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since last 1 week, i didn't get above 300kbps. anyone same issue?

i am on the 28 unlimited
brotan
post Oct 11 2011, 02:46 PM

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i consistently still get 300kbps only for past 1 week. anyone has similar experience?

i am on 28 unlimited prepaid
brotan
post Oct 11 2011, 11:38 PM

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QUOTE(wc_how @ Oct 11 2011, 11:29 PM)
too expensive,not affordable.

what can i say....

user posted image
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is that your u mobile speed? mine too vmad.gif

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