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U Mobile The U-Mobile Thread #3, Internet for just RM28/month

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adrian0229
post Jul 13 2012, 06:07 PM

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64kbps? den it lik previous tmnet 1515 56k modem lo? blink.gif
kazibul
post Jul 14 2012, 07:51 PM

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hi all..wta ..does umobile new postpaid plan price effect the old customer..me using 2gb postpaid plan , rm40 monthly....tq
azrash
post Jul 15 2012, 12:21 AM

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this is the twitter account https://twitter.com/umobilesb smile.gif

to be honest, my encounter with the Umobile reps have been good so far. I MNP-ed my number from UOX to Umobile prepaid two years ago at their service centre in Jusco AU2, everything was done smoothly, the rep was efficient and everything was done within 15 minutes. my number was successfully ported after a few hours, not too shabby.

Called their careline last year over a problem that my friend had with no connectivity (postpaid+S2) and they resolved it within that call itself.

Bought a special FB deal that Umobile had for postpaid in January early this year, (around 260 for 6 months of 5gb broadband data + free usb modem) at their service centre in Times Square and they know about the deal and everything was done within a few minutes.

Called them again a few weeks ago at 3am tongue.gif to clarify about the account status for my friend (He is studying overseas and his account was going to expire before he came back) and the rep handled it nicely, even at 3am

so yeah, my experience with their customer service has been good so far. smile.gif

Just prepare all the necessary information before contacting them, and speak nicely to them, and hopefully everything would be smoothly resolved. thumbup.gif

QUOTE(adrian0229 @ Jul 13 2012, 06:07 PM)
64kbps? den it lik previous tmnet 1515 56k modem lo?  blink.gif
*

yeap, can still browse internet with Opera Mini and whatsapp + other text messaging apps works fine. although it is too slow to load images on FB tongue.gif

QUOTE(kazibul @ Jul 14 2012, 07:51 PM)
hi all..wta ..does umobile new postpaid plan price effect the old customer..me using 2gb postpaid plan , rm40 monthly....tq
*

better check with their customer careline, my previous experience with Maxis was they will still honour the pricing of the original plan, nothing is changed. Not sure about Umobile though

This post has been edited by azrash: Jul 15 2012, 12:26 AM
cruxidex
post Jul 15 2012, 09:28 AM

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the greatness of DC HSPA+ on Umobile~
14.4mbps max speed on IDM
using E372

location : Opposite KTM Komuter Kajang Station

Attached Image
user posted image

This post has been edited by cruxidex: Jul 15 2012, 09:30 AM
dante5047
post Jul 17 2012, 09:52 AM

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Speed testing at Kulaijaya, Johor

U Mobile server:
user posted image

Singapore server:
user posted image

LA server:
user posted image

Hope this helped you. rclxms.gif

This post has been edited by dante5047: Jul 17 2012, 09:53 AM
karheng
post Jul 17 2012, 10:50 AM

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I'm U Mobile broadband user.
Last 2 weeks i went to BTS to upgrade my modem ( after 6 months use ) by top up/upgrade RM150 to get the MIFI modem. On the spot, i also made my payment for my bill RM68.

Yesterday i received the latest statement, the last months amount paid is RM218 (150+68). So this month i still got credit in my account. Mean that i no need to pay.

Do you think all this is the account calculation error? They add the RM150 modem fees to my account to "credit", haha...

U Mobile billing really bad. But i like it. Let wait next month and see.
CnY Garage
post Jul 17 2012, 11:46 AM

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QUOTE(karheng @ Jul 17 2012, 10:50 AM)
I'm U Mobile broadband user.
Last 2 weeks i went to BTS to upgrade my modem ( after 6 months use ) by top up/upgrade RM150 to get the MIFI modem. On the spot, i also made my payment for my bill RM68.

Yesterday i received the latest statement, the last months amount paid is RM218 (150+68). So this month i still got credit in my account. Mean that i no need to pay.

Do you think all this is the account calculation error? They add the RM150 modem fees to my account to "credit", haha...

U Mobile billing really bad. But i like it. Let wait next month and see.
*
they will add back RM 150 don't worry haha
fat16
post Jul 18 2012, 08:52 AM

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QUOTE(cruxidex @ Jul 15 2012, 09:28 AM)
the greatness of DC HSPA+ on Umobile~
14.4mbps max speed on IDM
using E372

location : Opposite KTM Komuter Kajang Station

Attached Image
user posted image
*
E372 42mbps modem with DC HSPA+ network = 10mbps download speed.
Lineage
post Jul 18 2012, 09:10 AM

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Hi all,

I'm using U28 Postpaid..when roaming, its only edge for data? Now if roaming, its only E and internet very very very slow..is this normal?
CnY Garage
post Jul 18 2012, 09:12 AM

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QUOTE(Lineage @ Jul 18 2012, 09:10 AM)
Hi all,

I'm using U28 Postpaid..when roaming, its only edge for data? Now if roaming, its only E and internet very very very slow..is this normal?
*
yup edge speed maximum reach 200kb <>

so once you reach the area with 3g coverage, your phone might auto switch back or you need to manually switch back to my3g
Lineage
post Jul 18 2012, 09:20 AM

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QUOTE(CnY Garage @ Jul 18 2012, 09:12 AM)
yup edge speed maximum reach 200kb <>

so once you reach the area with 3g coverage, your phone might auto switch back or you need to manually switch back to my3g
*
Yeah..understand that..but how come it will go to roaming? hmm.gif
CJ[Gun]
post Jul 18 2012, 03:32 PM

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Hi, just switched from Xpax to U28 Postpaid.
Internet was good, reached 3Mbps at my school@Bukit Senyum and 2Mbps at home@Taman Melodies.

But may I know how can I check the free 200 SMS remaining?
And my line was activated on 12 July, does my data and free sms reset on 12 next month?

Will be grateful if someone can tell me smile.gif
TechnoG
post Jul 18 2012, 05:03 PM

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QUOTE(CJGun @ Jul 18 2012, 03:32 PM)
Hi, just switched from Xpax to U28 Postpaid.
Internet was good, reached 3Mbps at my school@Bukit Senyum and 2Mbps at home@Taman Melodies.

But may I know how can I check the free 200 SMS remaining?
And my line was activated on 12 July, does my data and free sms reset on 12 next month?

Will be grateful if someone can tell me smile.gif
*
I don't think you can check the number of sms. hmm.gif
anybody got charged for data usage although using U28? just received my July bill this afternoon and they charged me RM3.45 for 100+MB.
vostro78
post Jul 18 2012, 05:37 PM

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over use?
cubesquare
post Jul 18 2012, 05:42 PM

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QUOTE(TechnoG @ Jul 18 2012, 05:03 PM)
I don't think you can check the number of sms. hmm.gif
anybody got charged for data usage although using U28? just received my July bill this afternoon and they charged me RM3.45 for 100+MB.
*
system problem.
can walk in center ask for waiver...
preducer
post Jul 18 2012, 05:43 PM

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QUOTE(TechnoG @ Jul 18 2012, 05:03 PM)
I don't think you can check the number of sms. hmm.gif
anybody got charged for data usage although using U28? just received my July bill this afternoon and they charged me RM3.45 for 100+MB.
*
its weird that u didnt recd their sms about this, they will rectify it in your next month bill. both my fren and i recd that sms.


Added on July 18, 2012, 5:44 pm
QUOTE(CJGun @ Jul 18 2012, 03:32 PM)
Hi, just switched from Xpax to U28 Postpaid.
Internet was good, reached 3Mbps at my school@Bukit Senyum and 2Mbps at home@Taman Melodies.

But may I know how can I check the free 200 SMS remaining?
And my line was activated on 12 July, does my data and free sms reset on 12 next month?

Will be grateful if someone can tell me smile.gif
*
u cant check the remaining sms and they will reset the quota on the 1st of each month.

This post has been edited by preducer: Jul 18 2012, 05:45 PM
CnY Garage
post Jul 18 2012, 06:36 PM

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QUOTE(Lineage @ Jul 18 2012, 09:20 AM)
Yeah..understand that..but how come it will go to roaming?  hmm.gif
*
since umobile got no own 2g network, therefore 2g edge sure roaming to celcom cool2.gif
Lineage
post Jul 18 2012, 06:58 PM

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QUOTE(CnY Garage @ Jul 18 2012, 06:36 PM)
since umobile got no own 2g network, therefore 2g edge sure roaming to celcom cool2.gif
*
thumbup.gif

Thanks for your information wink.gif
CJ[Gun]
post Jul 18 2012, 09:33 PM

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QUOTE(preducer @ Jul 18 2012, 05:43 PM)

Added on July 18, 2012, 5:44 pm
u cant check the remaining sms and they will reset the quota on the 1st of each month.
*
Thanks for de answer notworthy.gif
How come they didn't let us check remaining sms..
called their call centre they told me can check only if I call them sad.gif
Anyway loving it's data way better value compared to instanet from celcom
ChipZ
post Jul 19 2012, 12:48 AM

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Went to ask about U-mobile Samsung Galaxy S3 but no stock. Need to wait for 1 week

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