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U Mobile The U-Mobile Thread #3, Internet for just RM28/month

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debbierowe
post Jun 18 2011, 03:33 PM

so fast 6 stars di...
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Senior Member
1,107 posts

Joined: May 2009
due to the cap and heavy download... i intent to switch to 4mb streamyx , since my house area no unifi coverage yet

but the recent block of p2p and file sharing websites by gov

i am using u68 and not effected at all.....

so... wat to do now... sigh.... either slow download or cannot download at all (or use those IP by pass thing suggested by Op Msia)
debbierowe
post Aug 7 2011, 09:38 PM

so fast 6 stars di...
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Senior Member
1,107 posts

Joined: May 2009
this few days has been a pain of the arse...

connection keep breaking
debbierowe
post Sep 30 2011, 12:59 PM

so fast 6 stars di...
******
Senior Member
1,107 posts

Joined: May 2009
1st, the customer care line make me waited for 10minutes on the sucks music...

2ndly, i walked in to berjaya time square & terminate my line till august, paid july + august fee there RM136

i still get bills for august, so... they said i only paid till july. fine... maybe i missed. ok i will pay

but they said my line is still activate, and i will be billed for september.

fck, i tot it was deactivate bcos i walked in... and i did not use a single bit on september.

then they said will check with bts center.

so, if its a mistake of bts did not deactivate my line, i will have to pay for september and also october, since now its october?

they said they have to check. doh.gif

i said then since it is still activate, terminate it now, immediately

they said they cant do tat i have to walk into one of the center (WhICH I HAVE DONE THAT!!!!!!)

i know the consequences of not paying bills, i will get blacklisted and get lawyer letters.

and am at the losing side bcos i did not keep the last receipt that i paid during that termination. cant lodge report, cant complain on the consumer rights place.... sigh.... vincent tan, u win.
debbierowe
post Sep 30 2011, 05:04 PM

so fast 6 stars di...
******
Senior Member
1,107 posts

Joined: May 2009
QUOTE(karheng @ Sep 30 2011, 03:20 PM)
almost all user here complaint the CS.
I believe all telco, postpaid user need to go to service center to terminate their line.
Just U mobile got too little service center to let you able to do that....make you feel wasting time...
*
and my problem is ... i walked in & cancel then realised its not , after i get the bills after my supposed cancel bb acc

so in total... i walked in TWICE to cancel ONE bb acc doh.gif doh.gif
debbierowe
post Oct 3 2011, 02:32 PM

so fast 6 stars di...
******
Senior Member
1,107 posts

Joined: May 2009
QUOTE(digilife @ Sep 30 2011, 05:08 PM)
how far is your home to the nearest UM center?
*
certainly not at berjaya time square service apartment (if not then i dun mind to walk in like 10 times)

i stay in almost-the-end-of-cheras but tats not the point, cos y do i cancel u-mobile bcos my work requires me to travel like 90% out of Malaysia from Sept onwards

anyway, i got "lucky" tat i realized this "problem" when am taking a break at home, but still, there's more important things to handle than this stupid mistake they made, plus the traffic in KL now is hopeless, it took me 4 hrs to get everything settle, or not, bcos they said they just "help me" to appeal, so tat i dun need to pay for september "usage" (they know i did not effing used it)
debbierowe
post Oct 3 2011, 06:53 PM

so fast 6 stars di...
******
Senior Member
1,107 posts

Joined: May 2009
QUOTE(digilife @ Oct 3 2011, 05:12 PM)
so its confirmed by them tat the Sept's bill will be waived?

and u will hav a chance to try out broadband out of Malaysia soon, i strongly believe tat you will find BB in other countries much faster than Boleland's BB biggrin.gif
*
nope, they say they will "appeal"... so waive or not, c if i get any lawyer letter later lol

& u r rite, even the hotel wireless bb at hanoi downloading my movies at >1mbps drool.gif
debbierowe
post Nov 14 2011, 03:01 PM

so fast 6 stars di...
******
Senior Member
1,107 posts

Joined: May 2009
for cheras area, bdr damai perdana, len sen & bukit prima (the peak) area, celcom is a lit......tle bit better than umobile, my experience.

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