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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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TSgengstapo
post Nov 7 2014, 04:56 PM, updated 12y ago

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Maxis iPhone Discussion Thread | V7

Official Site:

Maxis - iPhone

Maxis Online Store:

Devices - Apple

Previous Thread:

Maxis iPhone Discussion Thread | V6

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nickelkadmium
post Nov 7 2014, 04:59 PM

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hahaha havent got my fon already V7 dammit!!
Razor
post Nov 7 2014, 04:59 PM

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hahaah hello V7
zenhai88
post Nov 7 2014, 05:00 PM

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I don't understand why phone order later than those online preordered can still get their phone earlier.

Why kind of standard you are using Maxshit!
TSgengstapo
post Nov 7 2014, 05:00 PM

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You guys/ gals are truly iFag

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reddevilchoo
post Nov 7 2014, 05:00 PM

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Ya man! Still hoping for call from BS or GDex...
cute_boboi
post Nov 7 2014, 05:02 PM

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Summary: (courtesy from segiempat) laugh.gif
Disappointing Maxis iPhone 6 Pre-Order system

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Added 7:12pm 7th Nov, still dare to ask me ???! rolleyes.gif
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This post has been edited by cute_boboi: Nov 7 2014, 07:18 PM
hljl89
post Nov 7 2014, 05:04 PM

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;(
omnimech
post Nov 7 2014, 05:04 PM

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First page !

And nvm, tomorrow not free to wait at home anwyays.

Monday hopefully. I hope they inform me earlier, I need about 30 mins to rush home. Hahaha
celciuz
post Nov 7 2014, 05:05 PM

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Normally if Maxis have called you for the confirmation, does it mean it is already in BrightStar's system?
ryudell
post Nov 7 2014, 05:07 PM

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Relax..nw friday n enjoy weekend..come monday, most of us in this forum will starting to receive their new toy
reddevilchoo
post Nov 7 2014, 05:09 PM

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Hopefully everyone receive at least by Monday, so Monday wont be so blue tongue.gif
TOMEI-R
post Nov 7 2014, 05:12 PM

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QUOTE(celciuz @ Nov 7 2014, 05:05 PM)
Normally if Maxis have called you for the confirmation, does it mean it is already in BrightStar's system?
*
I forgot to add to my earlier statement, for those who could at least "Track" your phone through MOS, Im pretty sure that your phone is already in Brightstar's warehouse.
viper83
post Nov 7 2014, 05:15 PM

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I just called BS, they confirm my model but said currently no stock for ip6 64gb grey!. Only got gold. The 16 BG all got stock. Have to wait for apple to update stock... sad.gif

This post has been edited by viper83: Nov 7 2014, 05:15 PM
nimrod323
post Nov 7 2014, 05:17 PM

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PErtamax
nickelkadmium
post Nov 7 2014, 05:20 PM

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QUOTE(viper83 @ Nov 7 2014, 05:15 PM)
I just called BS, they confirm my model but said currently no stock for ip6 64gb grey!. Only got gold. The 16 BG all got stock. Have to wait for apple to update stock... sad.gif
*
waaa thats a bummer than cos i order I6 64 Grey. Oh well just wait laa.
RonanGow
post Nov 7 2014, 05:21 PM

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QUOTE(viper83 @ Nov 7 2014, 05:15 PM)
I just called BS, they confirm my model but said currently no stock for ip6 64gb grey!. Only got gold. The 16 BG all got stock. Have to wait for apple to update stock... sad.gif
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U already pre order or what ?
SUSkc6012
post Nov 7 2014, 05:22 PM

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My status is in pick pack. Called BS, they say might delivered tomorrow or Monday
TOMEI-R
post Nov 7 2014, 05:24 PM

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QUOTE(kc6012 @ Nov 7 2014, 05:22 PM)
My status is in pick pack. Called BS, they say might delivered tomorrow or Monday
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Brightstar CS said they are closed tomorrow.
cute_boboi
post Nov 7 2014, 05:24 PM

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QUOTE(viper83 @ Nov 7 2014, 05:15 PM)
I just called BS, they confirm my model but said currently no stock for ip6 64gb grey!. Only got gold. The 16 BG all got stock. Have to wait for apple to update stock... sad.gif
*
Latest estimate update for pre-order delivery is 13-14 Nov next Thu doh.gif for models like iP6+ 64GB space gray.
I believe this model for pre-order, run out of stock for other team/event and waiting next batch delivery from Apple.
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shakehead.gif

bennyhong
post Nov 7 2014, 05:26 PM

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been tried pre-order since 31/10, the website timeout for few days. finally can login to the stores and the model is available but the collection slots was full.

i don't want to opted for delivery cause i want to get it on the first day so i wait to purchase it on 6/11 at maxis centre.

on 6/11, i went to maxis centre KLCC on 8:30am (I admit im abit late) they staff told me all sold out except 16GB models, my fren at TTDI told me maxis centre there is still available, so i rush to there but end up i was late too. Reached there and queue up but when there's 4-5 ppl in front of me, the stock left same with KLCC (only 16GB available), disappointed.

then i asked them is there any nearest maxis centre around and they told me eCurve. I went to eCurve and there also the same.

End up I bought my iphone 6 64GB GOLD at EPI Centre eCurve (Last unit for this model in their shop).

been supported maxis since iphone 3G / 4 / 4S / 5, this is the first time i bought iphone other than maxis. sad.gif

going to downgrade my current plan soon.


steventyy
post Nov 7 2014, 06:08 PM

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Hi, anyone know do we need to call and activate the new nano sim card?
TOMEI-R
post Nov 7 2014, 06:15 PM

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QUOTE(steventyy @ Nov 7 2014, 06:08 PM)
Hi, anyone know do we need to call and activate the new nano sim card?
*
Yes, you need to call 123 and let the CS activate it for you before use.
tatwei
post Nov 7 2014, 06:16 PM

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sighz, jz called brightstar they received my order from maxis already but they say out of stock cant advice when the stock will arrive. FML order on 31st 7am. FML FML FML FML
RonanGow
post Nov 7 2014, 06:18 PM

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QUOTE(tatwei @ Nov 7 2014, 06:16 PM)
sighz, jz called brightstar they received my order from maxis already but they say out of stock cant advice when the stock will arrive. FML order on 31st 7am. FML FML FML FML
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Color ,model ,capacity ?
da3shou3
post Nov 7 2014, 06:23 PM

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QUOTE(TOMEI-R @ Nov 7 2014, 06:15 PM)
Yes, you need to call 123 and let the CS activate it for you before use.
*
Did you guys get the nano sim as a separate package or come together with the same delivery with the phone itself?
terenceloo90
post Nov 7 2014, 06:28 PM

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Just refunded my 31st 7am preorder lol. As whole day waited still no tracking number. So headed to maxis klcc and got one within 20 mins waiting time.
TOMEI-R
post Nov 7 2014, 06:29 PM

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QUOTE(da3shou3 @ Nov 7 2014, 06:23 PM)
Did you guys get the nano sim as a separate package or come together with the same delivery with the phone itself?
*
It comes together if you ordered through MOS. Once you activate the sim card, your new package runs concurrently.
seancorr
post Nov 7 2014, 06:31 PM

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QUOTE(bennyhong @ Nov 7 2014, 05:26 PM)
been tried pre-order since 31/10, the website timeout for few days. finally can login to the stores and the model is available but the collection slots was full.

i don't want to opted for delivery cause i want to get it on the first day so i wait to purchase it on 6/11 at maxis centre.

on 6/11, i went to maxis centre KLCC on 8:30am (I admit im abit late) they staff told me all sold out except 16GB models, my fren at TTDI told me maxis centre there is still available, so i rush to there but end up i was late too. Reached there and queue up but when there's 4-5 ppl in front of me, the stock left same with KLCC (only 16GB available), disappointed.

then i asked them is there any nearest maxis centre around and they told me eCurve. I went to eCurve and there also the same.

End up I bought my iphone 6 64GB GOLD at EPI Centre eCurve (Last unit for this model in their shop).

been supported maxis since iphone 3G / 4 / 4S / 5, this is the first time i bought iphone other than maxis. sad.gif

going to downgrade my current plan soon.
*
Chill bro at least you have your phone with you now, I too ordered the same phone like yours on the 1st of November from MOS...not a hot item rite? Delivery date stated 14th Nov so one more week to wait while you enjoy your phone and that also I dunno can get on time or not since I cannot track nor have I received any call from anyone. As I've mentioned before, with Apple Resellers and other telcos I've managed to get my phone on launch day but thanks to MAXIS, my record is now broken doh.gif
Razor
post Nov 7 2014, 06:33 PM

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QUOTE(TOMEI-R @ Nov 7 2014, 06:29 PM)
It comes together if you ordered through MOS. Once you activate the sim card, your new package runs concurrently.
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bro i dont think its concurrent ... i think you mean " your new plan is activated and your old plan is no longer valid'

concurrent means that both plans run together ... correct me if im wrong, i dont think thats the case..
ivy87
post Nov 7 2014, 06:33 PM

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I still yet to receive call... Haiz...
TOMEI-R
post Nov 7 2014, 06:34 PM

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QUOTE(Razor @ Nov 7 2014, 06:33 PM)
bro i dont think its concurrent ... i think you mean " your new plan is activated and your old plan is no longer valid'

concurrent means that both plans run together ... correct me if im wrong, i dont think thats the case..
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Oopps. My bad. What I meant about concurrent was about activating the new sim and the new plan altogether.
xperia
post Nov 7 2014, 06:35 PM

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QUOTE(zenhai88 @ Nov 7 2014, 05:00 PM)
I don't understand why phone order later than those online preordered can still get their phone earlier.

Why kind of standard you are using Maxshit!
*
Mine worst, order made on 31st Oct at 2.36am [MOS1334xxx].payment successfully made[Citibank approval code] but until today, my order has yet been processed and of course I couldn't track on MOS.

So for those lucky & "SMART"customers who ordered after 31st either by phone or online, they are able to track their orders and some are actually their iPhone yesterday and today. These people must be laughing at us (like a fool by staying back and battling with proxy error on laughing night-31st Oct).

Call after call has been made and their standard answer is the relevant dept is verifying my payment. Once it is done, they will call me for further action.

Hey!!!already 8 days Maxis!!you are still verifying my payment??

TOTALLY UNACCEPTABLE
SUSkc6012
post Nov 7 2014, 06:35 PM

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How about if we don't activate the SIM card? Can we use current SIM card?

Because my current plan still have 8 momths contract, also I value 1
seancorr
post Nov 7 2014, 06:36 PM

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QUOTE(ivy87 @ Nov 7 2014, 06:33 PM)
I still yet to receive call... Haiz...
*
Jom lepak, my dad can even call me today to inform that he saw banner in PJ Maxis Centre stating stock available..kns! mad.gif mad.gif mad.gif
seancorr
post Nov 7 2014, 06:38 PM

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QUOTE(xperia @ Nov 7 2014, 06:35 PM)
Mine worst, order made on 31st Oct at 2.36am [MOS1334xxx].payment successfully made[Citibank approval code] but until today, my order has yet been processed and of course I couldn't track on MOS.

So for those lucky & "SMART"customers who ordered after 31st either by phone or online, they are able to track their orders and some are actually their iPhone yesterday and today. These people must be laughing at us (like a fool by staying back and battling with proxy error on laughing night-31st Oct).

Call after call has been made and their standard answer is the relevant dept is verifying my payment. Once it is done, they will call me for further action.

Hey!!!already 8 days Maxis!!you are still verifying my payment??

TOTALLY UNACCEPTABLE
*
Wut? You mean you don't even have a confirmed order? That's crazy, its time for you to walk in to one of their centres and reign hell upon all of them there. I would if I were you - I have a bloody short fuse you see.
SUSkc6012
post Nov 7 2014, 06:40 PM

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QUOTE(xperia @ Nov 7 2014, 06:35 PM)
Mine worst, order made on 31st Oct at 2.36am [MOS1334xxx].payment successfully made[Citibank approval code] but until today, my order has yet been processed and of course I couldn't track on MOS.

So for those lucky & "SMART"customers who ordered after 31st either by phone or online, they are able to track their orders and some are actually their iPhone yesterday and today. These people must be laughing at us (like a fool by staying back and battling with proxy error on laughing night-31st Oct).

Call after call has been made and their standard answer is the relevant dept is verifying my payment. Once it is done, they will call me for further action.

Hey!!!already 8 days Maxis!!you are still verifying my payment??

TOTALLY UNACCEPTABLE
*
Ask them better do fast, If not report to bank as fraud case
tifosi
post Nov 7 2014, 06:42 PM

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I bought an iPhone 5S last year in mid Nov via Maxis with 1 year contract. After mid Nov when my contract expires, can I purchase another iPhone 6 at contract price if I wanna opt for another year of contract?
afoi
post Nov 7 2014, 06:42 PM

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Nobody call me also but my status changed to packing .
Razor
post Nov 7 2014, 06:43 PM

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QUOTE(kc6012 @ Nov 7 2014, 06:35 PM)
How about if we don't activate the SIM card? Can we use current SIM card?

Because my current plan still have 8 momths contract, also I value 1
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KC , its better to ask Maxis CS directly, if i were you , i would go to a Maxis center and settle any SIM card requests. easier that way. plus no one will give you wrong answer. I don't know what is the repercussion if you don't activate the new sim. the process might have changed.
thunderbird
post Nov 7 2014, 06:44 PM

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Just walked in Machine and bought another iphone6 64GB...


Maxis pre-order?? hahaha, joke of the year..... plain stupid...


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xperia
post Nov 7 2014, 06:46 PM

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To pour salt on the wound, I'm a Maxis customer of more than 20 years
ivy87
post Nov 7 2014, 06:47 PM

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QUOTE(thunderbird @ Nov 7 2014, 06:44 PM)
Just walked in Machine and bought another iphone6 64GB...
Maxis pre-order?? hahaha, joke of the year..... plain stupid...
*
I should cancel my order too.. mad.gif

RonanGow
post Nov 7 2014, 06:48 PM

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Guys, how to track order on phone ?
thunderbird
post Nov 7 2014, 06:50 PM

SO what?
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QUOTE(ivy87 @ Nov 7 2014, 06:47 PM)
I should cancel my order too..  mad.gif
*
that's why I cancelled the stupid Maxis MOS order.

They can't even understand what pre-order means.

Honestly, if I were the Maxis CEO, I am going to fire a bunch of idiots.
andyfriends
post Nov 7 2014, 06:51 PM

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QUOTE(thunderbird @ Nov 7 2014, 06:50 PM)
that's why I cancelled the stupid Maxis MOS order.

They can't even understand what pre-order means.

Honestly, if I were the Maxis CEO, I am going to fire a bunch of idiots.
*
If I were the maxis CEO I would resign
If I were the maj shareholders of CEO I would fire him!!!
cute_boboi
post Nov 7 2014, 06:52 PM

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QUOTE(tifosi @ Nov 7 2014, 06:42 PM)
I bought an iPhone 5S last year in mid Nov via Maxis with 1 year contract. After mid Nov when my contract expires, can I purchase another iPhone 6 at contract price if I wanna opt for another year of contract?
*
No, you can't rolleyes.gif Better switch to other telco like DiGi, Celcom, etc. thumbup.gif
whistling.gif

xperia
post Nov 7 2014, 06:53 PM

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Maybe @SweetPuff can help me out on my predicament
Razor
post Nov 7 2014, 06:54 PM

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QUOTE(andyfriends @ Nov 7 2014, 06:51 PM)
If I were the maxis CEO I would resign
If I were the maj shareholders of CEO I would fire him!!!
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bro, they could all be involved. lol ... how then ?
s.n.a.g
post Nov 7 2014, 06:55 PM

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QUOTE(thunderbird @ Nov 7 2014, 06:44 PM)
Just walked in Machine and bought another iphone6 64GB...
Maxis pre-order?? hahaha, joke of the year..... plain stupid...
*
what color? where?!
Marcus95
post Nov 7 2014, 06:58 PM

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I just called them, they say the will deliver our iphone before 14th of november
ivy87
post Nov 7 2014, 06:59 PM

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If it is the case, I seriously want to cancel my order...
zenhai88
post Nov 7 2014, 07:00 PM

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QUOTE(Marcus95 @ Nov 7 2014, 06:58 PM)
I just called them, they say the will deliver our iphone before 14th of november
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What to do now? sienz
xperia
post Nov 7 2014, 07:00 PM

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Maybe we should start an online petition by asking Maxis to compensate those affected due to Maxis serve glitches, maybe we can ask for a free Case?????
zenhai88
post Nov 7 2014, 07:00 PM

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QUOTE(xperia @ Nov 7 2014, 07:00 PM)
Maybe we should start an online petition by asking Maxis to compensate those affected due to Maxis serve glitches, maybe we can ask for a free Case?????
*
Good! I want Apple leather case! smile.gif
xperia
post Nov 7 2014, 07:01 PM

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Maybe we should start an online petition by asking Maxis to compensate those affected due to Maxis server glitches, maybe we can ask for a free Case?????
someone_stupid
post Nov 7 2014, 07:03 PM

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I just called several maxis outlets. I can only find iphone 6 plus grey 16gb but I'm looking for gold. Anyone knows any outlet still has for walk in?
Marcus95
post Nov 7 2014, 07:03 PM

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Can anyone give me bs number? I also wanna call
SUSkc6012
post Nov 7 2014, 07:04 PM

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If u guys still remember last year 5S pre order (MOC only), the email were sent out by batch. I manage book a gold color for my dad. But when my email reached, gold no stock.

Then I complain to Maxis CS and scold them as I wish. I even tell them I don't mind pay the penalty and port to celcom. The end their higher management speaks to me and finally give me 2 months monthly bill rebate (iValue 3).

Hopefully it will happen again this year, but I want 3 months rebate as I on 1 plan now

This post has been edited by kc6012: Nov 7 2014, 07:04 PM
Brianjys
post Nov 7 2014, 07:10 PM

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QUOTE(someone_stupid @ Nov 7 2014, 07:03 PM)
I just called several maxis outlets. I can only find iphone 6 plus grey 16gb but I'm looking for gold. Anyone knows any outlet still has for walk in?
*
Hi , which outlet is that , I only want 16gb and I don't mind grey too biggrin.gif
cute_boboi
post Nov 7 2014, 07:10 PM

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QUOTE(xperia @ Nov 7 2014, 07:01 PM)
Maybe we should start an online petition by asking Maxis to compensate those affected due to Maxis server glitches, maybe we can ask for a free Case?????
*
I don't mind and will support/join your cause. Slightly later than your order, 7am+. They call and "claim" my set should be deliver at 13th/14th Nov, another week to wait. grumble.gif
But do you think Maxis care ?

user posted image

Well ... they do care. Still dare to ask my response ? shakehead.gif

omnimech
post Nov 7 2014, 07:10 PM

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QUOTE(cute_boboi @ Nov 7 2014, 06:52 PM)
No, you can't  rolleyes.gif  Better switch to other telco like DiGi, Celcom, etc.  thumbup.gif
whistling.gif
*
This is wrong ..

I bought my 5 in october
I bought my 5s in nov
I bought my 6+ in nov

My current contract is 13 months, when they renew it, once they delive the phone. dont worry about it.
cute_boboi
post Nov 7 2014, 07:12 PM

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QUOTE(omnimech @ Nov 7 2014, 07:10 PM)
This is wrong ..

I bought my 5 in october
I bought my 5s in nov
I bought my 6+ in nov

My current contract is 13 months, when they renew it, once they delive the phone. dont worry about it.
*
You didn't catch me being sarcastic ? rolleyes.gif
doh.gif
omnimech
post Nov 7 2014, 07:13 PM

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QUOTE(cute_boboi @ Nov 7 2014, 07:12 PM)
You didn't catch me being sarcastic ?  rolleyes.gif
doh.gif
*
Well yeahh, but the poor dude who hasnt been following this thread since v5 probably doesnt >.<
seancorr
post Nov 7 2014, 07:17 PM

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QUOTE(cute_boboi @ Nov 7 2014, 06:52 PM)
No, you can't  rolleyes.gif  Better switch to other telco like DiGi, Celcom, etc.  thumbup.gif
whistling.gif
*
I have another contract with Digi expiring soon and I initially tot of switching to Maxis...maybe Celcom is a better choice now after that they did to me

Don't get me wrong, Digi has been improving lately but quickly enough for me as I still suffer from slow internet speed and lack of coverage in certain areas and that has impacted my experience a lot.
seancorr
post Nov 7 2014, 07:19 PM

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QUOTE(cute_boboi @ Nov 7 2014, 07:10 PM)
I don't mind and will support/join your cause. Slightly later than your order, 7am+. They call and "claim" my set should be deliver at 13th/14th Nov, another week to wait. grumble.gif
But do you think Maxis care ?

user posted image

Well ... they do care. Still dare to ask my response ?  shakehead.gif
*
I always give them 0, 1 or 2. Nothing more for all the times I called in. Why? Coz they cannot solve simple problems on the first call in. 'We need to refer this to another department and they will arrange to call you back' is their standard motto now and 50% of the time they don't call back. doh.gif
someone_stupid
post Nov 7 2014, 07:20 PM

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QUOTE(Brianjys @ Nov 7 2014, 07:10 PM)
Hi , which outlet is that , I only want 16gb and I don't mind grey too biggrin.gif
*
Called too many not sure if I mixed up but it's 1u or paradigm
zenhai88
post Nov 7 2014, 07:20 PM

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Just called MOS, they told me the diff between the order ID MOS & DDF.

As you know, those order made by phone will be under DDF, and MOS for online order.

The CS told me that, DDF is order made directly to Maxis supplier, where by MOS is made thru Maxis.

Can anyone tell us why there are 2 types of order???
rathian_mhfu
post Nov 7 2014, 07:24 PM

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Iam no mood to get iphone 6 from maxis..i no hope with maxis..if they want to send..just send..if no also i dont care anymore..
zenhai88
post Nov 7 2014, 07:27 PM

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QUOTE(rathian_mhfu @ Nov 7 2014, 07:24 PM)
Iam no mood to get iphone 6 from maxis..i no hope with maxis..if they want to send..just send..if no also i dont care anymore..
*
Cannot leg, you are in their contract already. smile.gif
rathian_mhfu
post Nov 7 2014, 07:29 PM

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QUOTE(zenhai88 @ Nov 7 2014, 07:27 PM)
Cannot leg, you are in their contract already. smile.gif
*
Yeahh sad.gif i just look like a fool easily being fool around by maxis..
zenhai88
post Nov 7 2014, 07:32 PM

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QUOTE(rathian_mhfu @ Nov 7 2014, 07:29 PM)
Yeahh sad.gif i just look like a fool easily being fool around by maxis..
*
We all are =.=


ivy87
post Nov 7 2014, 07:36 PM

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How to cancel my order?

This post has been edited by ivy87: Nov 7 2014, 07:39 PM
xperia
post Nov 7 2014, 07:42 PM

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QUOTE(xperia @ Nov 7 2014, 06:35 PM)
Mine worst, order made on 31st Oct at 2.36am [MOS1334xxx].payment successfully made[Citibank approval code] but until today, my order has yet been processed and of course I couldn't track on MOS.

So for those lucky & "SMART"customers who ordered after 31st either by phone or online, they are able to track their orders and some are actually their iPhone yesterday and today. These people must be laughing at us (like a fool by staying back and battling with proxy error on laughing night-31st Oct).

Call after call has been made and their standard answer is the relevant dept is verifying my payment. Once it is done, they will call me for further action.

Hey!!!already 8 days Maxis!!you are still verifying my payment??

TOTALLY UNACCEPTABLE
*
Just chat with CS, and was informed that they will resolve my issue within 5 days!! I said "Huh!!! already 8 days since 31st October ad you say WILL RESOLVE within 5 days from today cry.gif
adrian23
post Nov 7 2014, 07:45 PM

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guess i cancel mydad n my wife order...both 16gb..model....n i already purchase out right....


Kernkraft400
post Nov 7 2014, 07:45 PM

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I just received a faulty iPhone 6 Plus, that can't be charged for some reason what so ever. Can't ask for one to one exchange with a new unsealed unit since this one has been opened already :/
ZaRnX
post Nov 7 2014, 07:45 PM

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It out be best if those who gotten their device could update the spreadsheet.

So we would expect when would the latter batch shall receive the phones.
https://docs.google.com/spreadsheets/d/1Zzk...2qW0/edit#gid=0
RonanGow
post Nov 7 2014, 07:51 PM

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QUOTE(ZaRnX @ Nov 7 2014, 07:45 PM)
It out be best if those who gotten their device could update the spreadsheet.

So we would expect when would the latter batch shall receive the phones.
https://docs.google.com/spreadsheets/d/1Zzk...2qW0/edit#gid=0
*
already fill up since yesterday but no one call
fabianz03
post Nov 7 2014, 07:54 PM

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Picked up my iPhone 6 yesterday.
First thing I noticed is the battery life, it's excellent!
omnimech
post Nov 7 2014, 07:55 PM

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QUOTE(RonanGow @ Nov 7 2014, 07:51 PM)
already fill up since yesterday but no one call
*
The call not as importtant.

Whats important is thtat you can track your order from the MOS Status Tracking.
hirota
post Nov 7 2014, 07:56 PM

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Ordered On : 01 November 2014
Order ID : MOS1379XXX
Order Status : Order Confirmed
Your Order is being processed from our end.
hipped on : Tuesday, 18 Nov 2014

wtf still being processed?!?!?!
omnimech
post Nov 7 2014, 07:57 PM

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QUOTE(hirota @ Nov 7 2014, 07:56 PM)
Ordered On : 01 November 2014
Order ID : MOS1379XXX
Order Status : Order Confirmed
Your Order is being processed from our end.
hipped on : Tuesday, 18 Nov 2014

wtf still being processed?!?!?!
*
31st oct people still not yet get their phone

1st nov people chill out laaaa.
ricadoe
post Nov 7 2014, 07:58 PM

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QUOTE(Kernkraft400 @ Nov 7 2014, 07:45 PM)
I just received a faulty iPhone 6 Plus, that can't be charged for some reason what so ever. Can't ask for one to one exchange with a new unsealed unit since this one has been opened already :/
*
Sorry to hear that
Kernkraft400
post Nov 7 2014, 08:00 PM

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QUOTE(ricadoe @ Nov 7 2014, 07:58 PM)
Sorry to hear that
*
The madam said I can only get a replacement unit, which is probably refurbished set :/
seancorr
post Nov 7 2014, 08:01 PM

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QUOTE(RonanGow @ Nov 7 2014, 07:51 PM)
already fill up since yesterday but no one call
*
Haha same here best part is I was @ no. 51 yesterday and today no. 57...I downgraded in the excel sheet lol
omnimech
post Nov 7 2014, 08:02 PM

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QUOTE(Kernkraft400 @ Nov 7 2014, 08:00 PM)
The madam said I can only get a replacement unit, which is probably refurbished set :/
*
Harh.. refurbish ? f*** no man.. you lack skills in f***in

Go to maxis klcc and throw a fit.. ask for a new phone .

how can 1 da old phone, and u get a refurbish.

demand for a new unit man ~.~!
seancorr
post Nov 7 2014, 08:03 PM

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QUOTE(hirota @ Nov 7 2014, 07:56 PM)
Ordered On : 01 November 2014
Order ID : MOS1379XXX
Order Status : Order Confirmed
Your Order is being processed from our end.
hipped on : Tuesday, 18 Nov 2014

wtf still being processed?!?!?!
*
Chill bro I also got the same status as you.
seancorr
post Nov 7 2014, 08:05 PM

Shut your trap!
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QUOTE(Kernkraft400 @ Nov 7 2014, 07:45 PM)
I just received a faulty iPhone 6 Plus, that can't be charged for some reason what so ever. Can't ask for one to one exchange with a new unsealed unit since this one has been opened already :/
*
Have you tried with another adapter and cable? How about restoring the phone? Apple has a policy to exchange for a new unit if its DOA and I think Maxis has to follow Apple policy before they can sell their products?
segiempat
post Nov 7 2014, 08:05 PM

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QUOTE(Kernkraft400 @ Nov 7 2014, 08:00 PM)
The madam said I can only get a replacement unit, which is probably refurbished set :/
*
Get the replacement unit, they are new and not refurbished (too early!) i got one replaced previously for 5s. They came in brown box with only the phone. They are used for fast swap if sold unit is faulty. You can google up from macrumour forum on this.

Its a standard Apple replacement method and they come with unique replacement IMEI compared the refurbished IMEI. Otherwise they are identical to new set.

This post has been edited by segiempat: Nov 7 2014, 08:11 PM
tatwei
post Nov 7 2014, 08:13 PM

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QUOTE(RonanGow @ Nov 7 2014, 06:18 PM)
Color ,model ,capacity ?
*
space grey i6+ 64gb
Kernkraft400
post Nov 7 2014, 08:13 PM

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QUOTE(segiempat @ Nov 7 2014, 08:05 PM)
Get the replacement unit, they are new and not refurbished (too early!) i got one replaced previously for 5s. They came in brown box with only the phone. They are used for fast swap if sold unit is faulty. You can google up from macrumour forum on this.

Its a standard Apple replacement method and they come with unique replacement IMEI compared the refurbished IMEI. Otherwise they are identical to new set.
*
So you're saying they are a new set as well?
paulchents
post Nov 7 2014, 08:14 PM

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QUOTE(Kernkraft400 @ Nov 7 2014, 08:00 PM)
The madam said I can only get a replacement unit, which is probably refurbished set :/
*
How to get a refurbished unit when is just launched here? All units are new
Kernkraft400
post Nov 7 2014, 08:14 PM

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QUOTE(seancorr @ Nov 7 2014, 08:05 PM)
Have you tried with another adapter and cable? How about restoring the phone? Apple has a policy to exchange for a new unit if its DOA and I think Maxis has to follow Apple policy before they can sell their products?
*
Source on Apple as well as Maxis DOA(Dead On Arrival) please?
Kernkraft400
post Nov 7 2014, 08:15 PM

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QUOTE(paulchents @ Nov 7 2014, 08:14 PM)
How to get a refurbished unit when is just launched here? All units are new
*
The Apple iPhone 6 Plus has been out for a while now worldwide, maybe they were faulty units repaired from other parts of the world?
segiempat
post Nov 7 2014, 08:24 PM

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QUOTE(Kernkraft400 @ Nov 7 2014, 08:15 PM)
The Apple iPhone 6 Plus has been out for a while now worldwide, maybe they were faulty units repaired  from other parts of the world?
*
Aiyo you big boy already go google up la on replacement unit. They are all new units. Its a standard procedure for each delivery to have certain percentage (can't remember) are replacement units because faulty phones sure got for such big shipment.

And simple common sense tell you if you are Apple, wouldn't it be easier to minimize the hassle of changing only the phone part instead of the whole box, manual, EarPods charger etc. thats why the replacement packaging is minimal to reduce friction. My 5s works with zero problem till today.

If i am you i ll go swap quickly before replacement units also habis and have to wait again!

This post has been edited by segiempat: Nov 7 2014, 08:28 PM
netbeans
post Nov 7 2014, 08:28 PM

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MOS status... No change. rclxub.gif rclxub.gif

Ordered On: 31 October 2014
Order ID: MOS135XXXX
Order Status: Order Confirmed
Your Order is being processed from our end.
Shipped on: Your device will be delivered within seven to fourteen (7-14) working days from 6th Nov 2014.
Shipping to: PJ
Aiman131
post Nov 7 2014, 08:29 PM

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Anyone go maxis center today?
olly
post Nov 7 2014, 08:34 PM

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QUOTE(netbeans @ Nov 7 2014, 08:28 PM)
MOS status... No change.  rclxub.gif  rclxub.gif

Ordered On: 31 October 2014
Order ID: MOS135XXXX
Order Status: Order Confirmed
Your Order is being processed from our end.
Shipped on: Your device will be delivered within seven to fourteen (7-14) working days from 6th Nov 2014.
Shipping to: PJ
*
same as me, but today MOS call me the iphone need 7-14 days deliver. i told her i not in MY by next week. She cal BS whether can make it or not, i inform no matter how pls return call to me whether can be done. So far no return call at, by tomorrow im going call them again, if i cannot get the unit by monday im going cancel order, and go the Maybank event, got RM300 rebate further more can EPP
kokfei33
post Nov 7 2014, 08:37 PM

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I queued since Ip5. Reached there 7pm. Was the earlier 30 I guess. Knew there was limited stock but was surprised that can buy outright for the 2nd phone. By the time I went home at 2am, a lot people can't get the phone by its colour or size then before sun rise, stock out. I skipped 5s on launching. But my experience told me, if you want to get the phone fast (not dark side), u must choose the guaranteed route. For this year launch is self collection as no guarantee on midnight express. Didn't get to order in the midnight crazy rush. Left my phone no at the website. After work on the same day, 31st at 11 pm, try luck. Surprise can prepare order, payment all OK self collection as well. Otherwise might not order. Next noon, phone call rejected cause ordered. Following day, same thing rejected. Then come the system bug. Self collection changed to house delivery no consent. Chat with live maxis, said don't bother follow original mail. Some forumers confirmed as well. Next, reached Klcc 7pm. Received both sms and email said delivery on the way to house. So, house or Klcc? Kept cool. Checked with front desk Klcc said confirmed my phone self collection but 2nd batch 12.30am but why? Anyway since sure can collect then Makan-Makan. After that straight go to check out the queue. Didn't know queue started but then was chased out when actual store close time reached. Was the first 25 (ignored the 2nd batch msg which is for crowd control for maxis only). By half an hour after 12am, got phone and casing. Before 1am reached home. My advice if we want to die die among the 1st to get iPhone during local launch with discount and preferred telco network:

1) for pre-order; prepared earlier try and try till can. Forget about the bug and glitches. Rem your main and only objective die die want to get. If can take leave and try till u can.
2) order confirmation - only choose self-collect. Nothing else guarantees. if the email is the same as per your order that should be final. Don't let the subsequent mail to affect u unless u can't collect at the end, the very end.

That's my mantra if you really want to get it. If you are C customer then only 1 advise for this launch. Queue early if can take leave and queue as early as allowed. A cheap price and a guaranteed phone-what makes u more happy?
viper83
post Nov 7 2014, 08:39 PM

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QUOTE(RonanGow @ Nov 7 2014, 06:21 PM)
U already pre order or what ?
*
Yeah preorder via mos on 1/11
netbeans
post Nov 7 2014, 08:41 PM

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QUOTE(kokfei33 @ Nov 7 2014, 08:37 PM)
I queued since Ip5. Reached there 7pm. Was the earlier 30 I guess. Knew there was limited stock but was surprised that can buy outright for the 2nd phone. By the time I went home at 2am, a lot people can't get the phone by its colour or size then before sun rise, stock out. I skipped 5s on launching. But my experience told me, if you want to get the phone fast (not dark side), u must choose the guaranteed route. For this year launch is self collection as no guarantee on midnight express. Didn't get to order in the midnight crazy rush. Left my phone no at the website. After work on the same day, 31st at 11 pm, try luck. Surprise can prepare order, payment all OK self collection as well. Otherwise might not order. Next noon, phone call rejected cause ordered. Following day, same thing rejected. Then come the system bug. Self collection changed to house delivery no consent. Chat with live maxis, said don't bother follow original mail. Some forumers confirmed as well. Next, reached Klcc 7pm. Received both sms and email said delivery on the way to house. So, house or Klcc? Kept cool. Checked with front desk Klcc said confirmed my phone self collection but 2nd batch 12.30am but why? Anyway since sure can collect then Makan-Makan. After that straight go to check out the queue. Didn't know queue started but then was chased out when actual store close time reached. Was the first 25 (ignored the 2nd batch msg which is for crowd control for maxis only). By half an hour after 12am, got phone and casing. Before 1am reached home. My advice if we want to die die among the 1st to get iPhone during local launch with discount and preferred telco network:

1) for pre-order; prepared earlier try and try till can. Forget about the bug and glitches. Rem your main and only objective die die want to get. If can take leave and try till u can.
2) order confirmation - only choose self-collect. Nothing else guarantees. if the email is the same as per your order that should be final. Don't let the subsequent mail to affect u unless u can't collect at the end, the very end.

That's my mantra if you really want to get it. If you are C customer then only 1 advise for this launch. Queue early if can take leave and queue as early as allowed. A cheap price and a guaranteed phone-what makes u more happy?
*
Yeah. Lesson learnt for me. 1st time buying from MOS, 1st time tie with contract. Terrible experience. doh.gif doh.gif
RonanGow
post Nov 7 2014, 08:43 PM

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QUOTE(viper83 @ Nov 7 2014, 08:39 PM)
Yeah preorder via mos on 1/11
*
U didn't call mos and ask why already pre order still can no stock ?
zenhai88
post Nov 7 2014, 08:44 PM

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QUOTE(RonanGow @ Nov 7 2014, 08:43 PM)
U didn't call mos and ask why already pre order still can no stock ?
*
Forget about it, they can't understand what is pre-order.
viper83
post Nov 7 2014, 08:54 PM

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QUOTE(zenhai88 @ Nov 7 2014, 09:44 PM)
Forget about it, they can't understand what is pre-order.
*
Yup, just wait for the call nia cry.gif
kuriang
post Nov 7 2014, 08:56 PM

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Ordered On : 01 November 2014
Order ID : MOS1399XXX
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Wednesday, 03 Dec 2014

1 month for pre order....wtf
jonathan82
post Nov 7 2014, 09:04 PM

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Just now 6pm like that called Brightstar to check my MOS and it was still in their warehouse and only able to send to Gdex by next monday. So i asked one of the nice lady there to help to expedite the process and YESSSSS....now my iphone is on Gdex truck from KL to Penang...I'm going to Gdex office tomorrow morning to collect my iphone!!! YEAH!!! FINALLY!!
cute_boboi
post Nov 7 2014, 09:05 PM

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From: [Latitude-N3°9'25"] [Longitude-E101°42'45"]


Ordered On : 31 October 2014 (7am+)
Order ID : MOS1346xxx
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Thursday, 6 Nov 2014
Shipping to : KL

iPhone 6 plus 64GB space gray pre-order.

CS123 called to confirm the delivery to me is 14-Nov (Friday) as earlier they can't confirm the exact date of 13th or 14th.
Should I be happy or angry for the 1 week delay ?
shakehead.gif
doh.gif

belfong
post Nov 7 2014, 09:07 PM

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Guys, why not preorder direct from Apple Store?
cute_boboi
post Nov 7 2014, 09:12 PM

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QUOTE(belfong @ Nov 7 2014, 09:07 PM)
Guys, why not preorder direct from Apple Store?
*
Just for the subsidized phone price. As company fully reimburse my phone bill.

belfong
post Nov 7 2014, 09:18 PM

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But subsidize also not really a lot. Lemme calculate correctly first. He he.
rathian_mhfu
post Nov 7 2014, 09:32 PM

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QUOTE(belfong @ Nov 7 2014, 09:07 PM)
Guys, why not preorder direct from Apple Store?
*
I couldnt imagine that maxis online order service so worse..
Szehow88
post Nov 7 2014, 09:33 PM

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i know that we cant go collect at BS warehouse. how if the package already release to GDex.... r we able to collect at their office instead of waiting them to deliver? anyone have questioned this?
netbeans
post Nov 7 2014, 09:33 PM

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The frustration is more on the not able to see the status. Other then 7-14 working days. No other valuable info shared
dinozilla
post Nov 7 2014, 09:37 PM

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QUOTE(belfong @ Nov 7 2014, 09:18 PM)
But subsidize also not really a lot. Lemme calculate correctly first. He he.
*
I did Calculate for mine
I use data more than call/SMS(really hardly)
A surfmore 50(2gb) vs ivalue1(2gb) makes the same for me as I can't use up the 333min(all-net) or 1000sms(on-net)
If I use the phone at least 2yr
I save back more from surfmore than ivalue1
For my usage yes la... tongue.gif
mralienv2
post Nov 7 2014, 09:40 PM

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QUOTE(belfong @ Nov 7 2014, 09:07 PM)
Guys, why not preorder direct from Apple Store?
*
Next time should do that. Its getting ridiculous now. Need to wait 3 weeks for pre order item.
cute_boboi
post Nov 7 2014, 09:44 PM

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QUOTE(belfong @ Nov 7 2014, 09:18 PM)
But subsidize also not really a lot. Lemme calculate correctly first. He he.
*
iPhone 6 Plus 64GB
RRP: 3,149

iValue 2
12 mth: 2,369 (save 780)
24 mth: 1,889 (save 1,260)

Take my current phone, iPhone 5 (not S) 32GB bought 2 years ago contract for ~RM1,499
Today I don't know market price. RM900 any takers ?
Means for the past 2 years, I only paid RM600. i.e. RM25/mth worth it or not for the device ?
whistling.gif

Same with this, 2 years later, how much do you think I can sell ?

SUSkc6012
post Nov 7 2014, 09:55 PM

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QUOTE(Szehow88 @ Nov 7 2014, 09:33 PM)
i know that we cant go collect at BS warehouse. how if the package already release to GDex.... r we able to collect at their office instead of waiting them to deliver? anyone have questioned this?
*
If it reached your local GDEX, u can always self collection
fouzhi
post Nov 7 2014, 10:09 PM

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QUOTE(dinozilla @ Nov 7 2014, 09:37 PM)
I did Calculate for mine
I use data more than call/SMS(really hardly)
A surfmore 50(2gb) vs ivalue1(2gb) makes the same for me as I can't use up the 333min(all-net) or 1000sms(on-net)
If I use the phone at least 2yr
I save back more from surfmore than ivalue1
For my usage yes la... tongue.gif
*
Bro...since you are existing surf more 50, you should get iValue 1 for 12months contract. At the end of the contract you just pay extra RM50 but you got free call and sms for 333min(all-net) or 1000sms(on-net).

Retail Price iPhone 6 64GB - RM2749
Subsidy price (iValue 1) iPhone 6 64GB - RM2199
You save - RM 550
If you sign up iValue 1 you have to pay extra RM50 per month on top of your previous surf more 50 plan
so 12 x RM50 = RM600

At the end RM600 - RM550 = RM50 you have to pay at the end of the contract

Lucky85
post Nov 7 2014, 10:13 PM

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QUOTE(viper83 @ Nov 7 2014, 08:39 PM)
Yeah preorder via mos on 1/11
*
I also pre order on 01/11..so can u click track shipment in mos?
Lucky85
post Nov 7 2014, 10:16 PM

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QUOTE(kuriang @ Nov 7 2014, 08:56 PM)
Ordered On : 01 November 2014
Order ID        : MOS1399XXX
Order Status : Order Confirmed
                                Your Order is being processed from our end.
Shipped on : Wednesday, 03 Dec 2014

1 month for pre order....wtf
*
Yalo..go apple store order also no need wait too long..haiz!
Hardcoreiscp3
post Nov 7 2014, 10:16 PM

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guys, any ideas which outlet have ready stock for both iphone 6 and plus 16gb ?
Lucky85
post Nov 7 2014, 10:18 PM

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QUOTE(jonathan82 @ Nov 7 2014, 09:04 PM)
Just now 6pm like that called Brightstar to check my MOS and it was still in their warehouse and only able to send to Gdex by next monday. So i asked one of the nice lady there to help to expedite the process and YESSSSS....now my iphone is on Gdex truck from KL to Penang...I'm going to Gdex office tomorrow morning to collect my iphone!!! YEAH!!! FINALLY!!
*
Actually When u pre order the phone and what model u order?
seancorr
post Nov 7 2014, 10:27 PM

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QUOTE(Kernkraft400 @ Nov 7 2014, 08:14 PM)
Source on Apple as well as Maxis DOA(Dead On Arrival) please?
*
Contact them here: http://www.apple.com/my/contact/
ivy87
post Nov 7 2014, 10:30 PM

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QUOTE(thunderbird @ Nov 7 2014, 06:44 PM)
Just walked in Machine and bought another iphone6 64GB...
Maxis pre-order?? hahaha, joke of the year..... plain stupid...
*
I had request to cancel my order as well..
what is the process like?
Do u have the refund back?


dinozilla
post Nov 7 2014, 10:33 PM

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QUOTE(fouzhi @ Nov 7 2014, 10:09 PM)
Bro...since you are existing surf more 50, you should get iValue 1 for 12months contract. At the end of the contract you just pay extra RM50 but you got free call and sms for 333min(all-net) or 1000sms(on-net).

Retail Price iPhone 6 64GB                  - RM2749
Subsidy price (iValue 1) iPhone 6 64GB - RM2199
You save                                            - RM 550
If you sign up iValue 1 you have to pay extra RM50 per month on top of your previous surf more 50 plan
so 12 x RM50 = RM600

At the end RM600 - RM550 = RM50 you have to pay at the end of the contract
*
It's opposite, I had been on ivalue1 for 3 years from the 4S launch
Nowadays hardly uses call/SMS
Call max 100min, SMS <10

I m going the other way round this time, get the phone, chg to surfmore
jonathan82
post Nov 7 2014, 10:37 PM

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QUOTE(Lucky85 @ Nov 7 2014, 10:18 PM)
Actually When u pre order the phone and what model u order?
*
Pre-order done at 1am, 1st Nov for iPhone 6+ 64GB Gold. My MOS tracking now shows the device at 5pm is at pickpack stage.

Jst a summary of what i've learned about the MOS tracking these few days:

1. Phone reached Brightstar warehouse for processing = order has been place for dispatch
2. Done processing and ready for delivery = pickpack
3. Delivering is in process = delivery

After much complain, Maxis called just now telling that i will get my phone tomorrow (i've actually called Brightstar to make sure my phone is put into night truck bound for Penang before maxis call me). Can't wait to go Gdex tomorrow morning to collect it!
fouzhi
post Nov 7 2014, 10:41 PM

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QUOTE(dinozilla @ Nov 7 2014, 10:33 PM)
It's opposite, I had been on ivalue1 for 3 years from the 4S launch
Nowadays hardly uses call/SMS
Call max 100min, SMS <10

I m going the other way round this time, get the phone, chg to surfmore
*
iPhone 6 64GB + Surf more 50 - RM2749 (your case)
iPhone 6 64GB + iValue 1 - RM2799

Which mean I just have to pay extra RM50 if compare to you but I got free call plan 333min(all-net) or 1000sms(on-net) for 12 months

To me its worthy
seancorr
post Nov 7 2014, 10:42 PM

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QUOTE(jonathan82 @ Nov 7 2014, 10:37 PM)
Pre-order done at 1am, 1st Nov for iPhone 6+ 64GB Gold. My MOS tracking now shows the device at 5pm is at pickpack stage.

Jst a summary of what i've learned about the MOS tracking these few days:

1. Phone reached Brightstar warehouse for processing = order has been place for dispatch
2. Done processing and ready for delivery = pickpack
3. Delivering is in process = delivery

After much complain, Maxis called just now telling that i will get my phone tomorrow (i've actually called Brightstar to make sure my phone is put into night truck bound for Penang before maxis call me). Can't wait to go Gdex tomorrow morning to collect it!
*
Big different between yours and mine...mine is ordered @ 3.41am and I'm still on the 'Your Order is being processed from our end.'
kap5961
post Nov 7 2014, 10:47 PM

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QUOTE(jonathan82 @ Nov 7 2014, 09:04 PM)
Just now 6pm like that called Brightstar to check my MOS and it was still in their warehouse and only able to send to Gdex by next monday. So i asked one of the nice lady there to help to expedite the process and YESSSSS....now my iphone is on Gdex truck from KL to Penang...I'm going to Gdex office tomorrow morning to collect my iphone!!! YEAH!!! FINALLY!!
*
Yeah, but tmw better call GDex to confirm 1st........
jonathan82
post Nov 7 2014, 10:47 PM

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QUOTE(seancorr @ Nov 7 2014, 10:42 PM)
Big different between yours and mine...mine is ordered @ 3.41am and I'm still on the 'Your Order is being processed from our end.'
*
hm...need to give them a little push in order to get things done bro.
thunderbird
post Nov 7 2014, 10:50 PM

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QUOTE(ivy87 @ Nov 7 2014, 10:30 PM)
I had request to cancel my order as well..
what is the process like?
Do u have the refund back?
*
They will give you a service number, and refund will be made to your credit card, up to 14 days.

But i was told it can be done in 3 to 5 business days
Kalist0
post Nov 7 2014, 10:52 PM

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anyone know where in Penang has stock for 16gb space gray ip6+? might as well cancel order and get it directly from maxis :/
jonathan82
post Nov 7 2014, 10:52 PM

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QUOTE(kap5961 @ Nov 7 2014, 10:47 PM)
Yeah, but tmw better call GDex to confirm 1st........
*
Well, call 2 different Brightstar customer service and both check my MOS and give same answer tat my phone is in GDex truck and the truck will depart late evening today.

Got the GDex tracking number and called GDex and they tell me got 8am and 10am truck arriving from kl tomorrow but not sure my phone will be in which truck and the delivery boy will depart n deliver by 10am so im going early tomorrow to self pick up.

Finger cross.....

This post has been edited by jonathan82: Nov 7 2014, 10:53 PM
ntdote
post Nov 7 2014, 10:53 PM

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brightstar still reachable now?
jonathan82
post Nov 7 2014, 10:55 PM

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QUOTE(ntdote @ Nov 7 2014, 10:53 PM)
brightstar still reachable now?
*
nope, not reachable now d as their customer service close at 6.30pm. I called around 5pm once then around 6pm another time to double confirm my phone is put into GDex truck.
Criollo
post Nov 7 2014, 10:58 PM

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QUOTE(Kalist0 @ Nov 7 2014, 10:52 PM)
anyone know where in Penang has stock for 16gb space gray ip6+? might as well cancel order and get it directly from maxis :/
*
I did see maxis + Switch today and they did have stock for 16GB grey.

Buthen tomorrow dunno still have bo haha sweat.gif
ek
post Nov 7 2014, 11:02 PM

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anyone one what the following info meant? Saw this in "track shipment" in Maxis Store page,

----------------
DATE TIME LOCATION SERVICE AREA CHECKPOINT DETAIL
07.11.2014 10:36:31 NA Order has been placed for dispatch
---------------------------------
sonic_sphere
post Nov 7 2014, 11:04 PM

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QUOTE(Kalist0 @ Nov 7 2014, 10:52 PM)
anyone know where in Penang has stock for 16gb space gray ip6+? might as well cancel order and get it directly from maxis :/
*
not sure in penang... but here in kl and selangor, most of the outlet got 16gb...
jonathan82
post Nov 7 2014, 11:05 PM

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QUOTE(ek @ Nov 7 2014, 11:02 PM)
anyone one what the following info meant?  Saw this in "track shipment" in Maxis Store page,

----------------
DATE TIME LOCATION SERVICE AREA CHECKPOINT DETAIL
07.11.2014 10:36:31 NA Order has been placed for dispatch
---------------------------------
*
QUOTE(jonathan82 @ Nov 7 2014, 10:37 PM)
Pre-order done at 1am, 1st Nov for iPhone 6+ 64GB Gold. My MOS tracking now shows the device at 5pm is at pickpack stage.

Jst a summary of what i've learned about the MOS tracking these few days:

1. Phone reached Brightstar warehouse for processing = order has been place for dispatch
2. Done processing and ready for delivery = pickpack
3. Delivering is in process = delivery

After much complain, Maxis called just now telling that i will get my phone tomorrow (i've actually called Brightstar to make sure my phone is put into night truck bound for Penang before maxis call me). Can't wait to go Gdex tomorrow morning to collect it!
*
ivy87
post Nov 7 2014, 11:05 PM

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QUOTE(thunderbird @ Nov 7 2014, 10:50 PM)
They will give you a service number, and refund will be made to your credit card, up to 14 days.

But i was told it can be done in 3 to 5 business days
*
They gave me a case ID... It doesn't mean it is successfully cancel, right?
Not sure whether should I get one from Apple...
kenny1807
post Nov 7 2014, 11:06 PM

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QUOTE(jonathan82 @ Nov 7 2014, 10:52 PM)
Well, call 2 different Brightstar customer service and both check my MOS and give same answer tat my phone is in GDex truck and the truck will depart late evening today.

Got the GDex tracking number and called GDex and they tell me got 8am and 10am truck arriving from kl tomorrow but not sure my phone will be in which truck and the delivery boy will depart n deliver by 10am so im going early tomorrow to self pick up.

Finger cross.....
*
Bro your track shipment status got wrote deliver ma?
Or just the same?
Get any sms and email from maxis?
afoi
post Nov 7 2014, 11:06 PM

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I wonder if BS do delivery over weekend ?
kap5961
post Nov 7 2014, 11:06 PM

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QUOTE(jonathan82 @ Nov 7 2014, 10:52 PM)
Well, call 2 different Brightstar customer service and both check my MOS and give same answer tat my phone is in GDex truck and the truck will depart late evening today.

Got the GDex tracking number and called GDex and they tell me got 8am and 10am truck arriving from kl tomorrow but not sure my phone will be in which truck and the delivery boy will depart n deliver by 10am so im going early tomorrow to self pick up.

Finger cross.....
*
BS provide tracking number? Too bad I didn't request.......
ek
post Nov 7 2014, 11:08 PM

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QUOTE(jonathan82 @ Nov 7 2014, 11:05 PM)

*
Thanks for the info flex.gif . My order status actually still shown as delivered as 18th Nov. If that had reached Brighstar; that's means I would expect to receive it by next week. Better than 18th Nov smile.gif
skyng86
post Nov 7 2014, 11:08 PM

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QUOTE(someone_stupid @ Nov 7 2014, 07:03 PM)
I just called several maxis outlets. I can only find iphone 6 plus grey 16gb but I'm looking for gold. Anyone knows any outlet still has for walk in?
*
So far Batu Pahat has it. Just asked today
jonathan82
post Nov 7 2014, 11:11 PM

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QUOTE(kenny1807 @ Nov 7 2014, 11:06 PM)
Bro your track shipment status got wrote deliver ma?
Or just the same?
Get any sms and email from maxis?
*
nope, my shipment status in MOS still at pickpack stage but Brightstar told me that pickpack means they pack n load into GDex truck to send to Penang (for delivery address which is in penang la).
kenny1807
post Nov 7 2014, 11:12 PM

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QUOTE(jonathan82 @ Nov 7 2014, 11:11 PM)
nope, my shipment status in MOS still at pickpack stage but Brightstar told me that pickpack means they pack n load into GDex truck to send to Penang (for delivery address which is in penang la).
*
Wa that good
I hope for miracle tmr
Haha
jonathan82
post Nov 7 2014, 11:17 PM

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QUOTE(afoi @ Nov 7 2014, 11:06 PM)
I wonder if BS do delivery over weekend ?
*
Nope, all BS personnel told me they close on sat and sun.

QUOTE(kap5961 @ Nov 7 2014, 11:06 PM)
BS provide tracking number? Too bad I didn't request.......
*
Should have request bro, but u must put some effort to request as their going off at 6.30pm while the loading into trucks sometimes might be 7pm
One of the maxis high ranking officer really did a good job for following my case. How i wish maxis has more staff like this officer and also PweetPuff (one of the forumer here)!!!

QUOTE(ek @ Nov 7 2014, 11:08 PM)
Thanks for the info  flex.gif .  My order status actually still shown as delivered as 18th Nov.  If that had reached Brighstar; that's means I would expect to receive it by next week.  Better than 18th Nov smile.gif
*
check if ur MOS status change is at pickpack now. if it is, u can be sure that u will get early next week.
RonanGow
post Nov 7 2014, 11:17 PM

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what mean of "Order has been placed for dispatch" on 3.11pm ...just notice i can track my order already, but my sister one still can't track

This post has been edited by RonanGow: Nov 7 2014, 11:25 PM
jonathan82
post Nov 7 2014, 11:18 PM

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QUOTE(kenny1807 @ Nov 7 2014, 11:12 PM)
Wa that good
I hope for miracle tmr
Haha
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Miracle does happen bro, finger crossed smile.gif
RonanGow
post Nov 7 2014, 11:29 PM

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QUOTE(omnimech @ Nov 7 2014, 07:55 PM)
The call not as importtant.

Whats important is thtat you can track your order from the MOS Status Tracking.
*
mean what if can tracking?
kenny1807
post Nov 7 2014, 11:38 PM

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QUOTE(jonathan82 @ Nov 7 2014, 11:18 PM)
Miracle does happen bro, finger crossed smile.gif
*
Ya bro
Hopefully
kap5961
post Nov 7 2014, 11:40 PM

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6+ case ready, screen protector ready, waiting the phone now...... tomorrow morning.....
netbeans
post Nov 7 2014, 11:47 PM

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QUOTE(kap5961 @ Nov 7 2014, 11:40 PM)
6+ case ready, screen protector ready, waiting the phone now...... tomorrow morning.....
*
Same here. But no delivery date yet. doh.gif doh.gif
thunderbird
post Nov 7 2014, 11:51 PM

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QUOTE(ivy87 @ Nov 7 2014, 11:05 PM)
They gave me a case ID... It doesn't mean it is successfully cancel, right?
Not sure whether should I get one from Apple...
*
if you have a case ID, that's mean you will be refunded, that's for sure.
Revamperz
post Nov 7 2014, 11:55 PM

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for those who cancel and waiting for refund , do u have some kinda statement or just wait for maxis to call u?
ivy87
post Nov 7 2014, 11:59 PM

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QUOTE(thunderbird @ Nov 7 2014, 11:51 PM)
if you have a case ID, that's mean you will be refunded, that's for sure.
*
Really? Good then... What a failure from maxis again...
Thanks for ur reply ya.. tongue.gif
ivy87
post Nov 8 2014, 12:02 AM

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QUOTE(Revamperz @ Nov 7 2014, 11:55 PM)
for those who cancel and waiting for refund , do u have some kinda statement or just wait for maxis to call u?
*
For my case, the chat agent said will raise my case to the relevant department.
Wait for that dept to proceed on my request and usually will take 7-14 working days AGAIN...

He gave me a case ID as well in the end...

This post has been edited by ivy87: Nov 8 2014, 12:04 AM
segiempat
post Nov 8 2014, 12:05 AM

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I dont know this might be good news for us who are waiting but i dont think it will be changed that fast. Maybe hold on till next year those planning to get 64 and 128gb. Serious issue though, probably massive recall if true.
Revamperz
post Nov 8 2014, 12:05 AM

im freaking IN! ™
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QUOTE(ivy87 @ Nov 8 2014, 12:02 AM)
For my case, the chat agent said will raise my case to the relevant department.
Wait for that dept to proceed on my request and usually will take 7-14 working days AGAIN...

He gave me a case ID as well in the end...
*
ok then this mean i need to call em back , dint get any case id

thanks!
andyfriends
post Nov 8 2014, 12:27 AM

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Order has been placed for dispatch
>>>

means from maxis to vendor or vendor to gdex?
RonanGow
post Nov 8 2014, 12:28 AM

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QUOTE(andyfriends @ Nov 8 2014, 12:27 AM)
Order has been placed for dispatch
>>>

means from maxis to vendor or vendor to gdex?
*
same here. but nobody reply sad.gif totally get ignore.....
andyfriends
post Nov 8 2014, 12:30 AM

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QUOTE(RonanGow @ Nov 8 2014, 12:28 AM)
same here. but nobody reply sad.gif totally get ignore.....
*
cz all have either got it playing with it or at the final stage of delivery gua
andyfriends
post Nov 8 2014, 12:43 AM

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QUOTE(Razor @ Nov 7 2014, 06:54 PM)
bro, they could all be involved. lol ... how then ?
*
use rakyat power trow their stocks......
let their share b worthless
seancorr
post Nov 8 2014, 12:59 AM

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QUOTE(segiempat @ Nov 8 2014, 12:05 AM)
I dont know this might be good news for us who are waiting but i dont think it will be changed that fast. Maybe hold on till next year those planning to get 64 and 128gb. Serious issue though, probably massive recall if true.
*
Looks quite bad actually and we're sure to get those defected NAND flah memory. Wait for the user base to build up here then we'll see if anyone has encountered issues or not.
endless88
post Nov 8 2014, 01:00 AM

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Fellow pre order forumers, if we get the phone by next week. Technically maxis did uphold their within 7 days promise. Let's hope that happens and avoid stressing ourselves for the weekend. I ordered ip6 gold 64gb on 01nov 7pm. Status in MOS - order sent for dispatch (which should mean brightstar rcv order, I think?)

However, shitty maxis could have updated a more correct status on MOS and made sure every1 can use Track Shipment feature

For those that ordered 64gb or 128gb, maybe can hold on first but only cancel order if phone not rcv by end of next week? As if you cancel now with almost no stock at all maxis outlets, you have suffered the agony unnecessarily since 31st oct. Just few more days. Hang in there guys.
rathian_mhfu
post Nov 8 2014, 01:15 AM

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QUOTE(endless88 @ Nov 8 2014, 01:00 AM)
Fellow pre order forumers, if we get the phone by next week. Technically maxis did uphold their within 7 days promise. Let's hope that happens and avoid stressing ourselves for the weekend. I ordered ip6 gold 64gb on 01nov 7pm. Status in MOS - order sent for dispatch (which should mean brightstar rcv order, I think?)

However, shitty maxis could have updated a more correct status on MOS and made sure every1 can use Track Shipment feature

For those that ordered 64gb or 128gb, maybe can hold on first but only cancel order if phone not rcv by end of next week? As if you cancel now with almost no stock at all maxis outlets, you have suffered the agony unnecessarily since 31st oct. Just few more days. Hang in there guys.
*
I wonder why no stock? Because we have pre ordered and paid for the phone earlier before 6th november..maxis should gives us more priority because we have ordered and paid them earlier..the stock should be alocated and handed to us first..weird eh?

This post has been edited by rathian_mhfu: Nov 8 2014, 01:16 AM
SweetPuff
post Nov 8 2014, 01:20 AM

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QUOTE(RonanGow @ Nov 7 2014, 07:51 PM)
already fill up since yesterday but no one call
*
Please PM me your mos order number. I'm not referring to that sheet any more since it's hard for me to track whenever someone has updated since I downloaded it.
RonanGow
post Nov 8 2014, 01:23 AM

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QUOTE(SweetPuff @ Nov 8 2014, 01:20 AM)
Please PM me your mos order number. I'm not referring to that sheet any more since it's hard for me to track whenever someone has updated since I downloaded it.
*
PM! WHAT "Order has been placed for dispatch " MEAN? at bright star already?
seancorr
post Nov 8 2014, 01:26 AM

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QUOTE(SweetPuff @ Nov 8 2014, 01:20 AM)
Please PM me your mos order number. I'm not referring to that sheet any more since it's hard for me to track whenever someone has updated since I downloaded it.
*
Ur still awake!
Criollo
post Nov 8 2014, 01:27 AM

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QUOTE(RonanGow @ Nov 8 2014, 01:23 AM)
PM! WHAT "Order has been placed for dispatch " MEAN? at bright star already?
*
I checked with BS, they said they received my order from Maxis and preparing package, will receive next week.

I then checked MOS - Order has been placed for dispatch.

So i guess it means that BS is preparing ure phone for shipment.
seancorr
post Nov 8 2014, 01:28 AM

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QUOTE(RonanGow @ Nov 8 2014, 01:23 AM)
PM! WHAT "Order has been placed for dispatch " MEAN? at bright star already?
*
Dude, pls be polite when asking questions here. Bro SweetPuff is doing us a favor here to check our status so no need use caps lock to highlight to him smile.gif
SweetPuff
post Nov 8 2014, 01:40 AM

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QUOTE(seancorr @ Nov 8 2014, 01:26 AM)
Ur still awake!
*
Still got stuff to take care of. Won't be sleeping that soon too.

As mentioned before. I'm here to help, not on an official capacity, but to lend a hand as a fellow former. Hopefully what little I can do will be enough to resolve all these issues that we're facing.
eagle.ng
post Nov 8 2014, 01:46 AM

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my phone is under delivery....but how to check where is my phone actual location? I call maxis, he give me domys..... consignment number but check e-tracking Gdex online....nothing appear?
How? Help pls
eagle.ng
post Nov 8 2014, 01:57 AM

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anyone?
RonanGow
post Nov 8 2014, 02:00 AM

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QUOTE(seancorr @ Nov 8 2014, 01:28 AM)
Dude, pls be polite when asking questions here. Bro SweetPuff is doing us a favor here to check our status so no need use caps lock to highlight to him  smile.gif
*
I think u misunderstanding me haha, he ask me to pm him my mos number, I reply him PM mean already pm him , then i ask him what is sent to dispatch mean , not ask him PM me what's dispatch mean . Caps lock doesn't mean I'm angry haha , I'm just lazy to press caps on the keyboard . And bro SweetPuff really appreciate ya,
ntdote
post Nov 8 2014, 02:02 AM

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Detailed report for order: MOS13xxxxx
DATE TIME LOCATION SERVICE AREA CHECKPOINT DETAIL
06.11.2014 09:36:01 NA Order has been placed for dispatch
07.11.2014 06:54:19 NA Order is in pickpack


What does this mean? When im going to receive the phone? TQ
ch1ck3n
post Nov 8 2014, 02:41 AM

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QUOTE(SweetPuff @ Nov 8 2014, 01:20 AM)
Please PM me your mos order number. I'm not referring to that sheet any more since it's hard for me to track whenever someone has updated since I downloaded it.
*
hi bro,

actually pm-ed you yesterday bro. I am not sure if you received or not smile.gif

was hoping for some good news! but no news haha.. just checking if u receive my pm or not.

icon_rolleyes.gif
SweetPuff
post Nov 8 2014, 03:06 AM

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QUOTE(ch1ck3n @ Nov 8 2014, 02:41 AM)
hi bro,

actually pm-ed you yesterday bro. I am not sure if you received or not smile.gif

was hoping for some good news! but no news haha.. just checking if u receive my pm or not.

icon_rolleyes.gif
*
Paiseh! There's almost 100 names in the list. And kinda hard to remember each individuals. But those who sent PM, I've copied that into my working list that I share with my colleagues.
pookiefoof
post Nov 8 2014, 03:55 AM

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QUOTE(thunderbird @ Nov 7 2014, 11:51 PM)
if you have a case ID, that's mean you will be refunded, that's for sure.
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How come I've cancelled my order yesterday and still got status update in the system? shakehead.gif
rathian_mhfu
post Nov 8 2014, 06:42 AM

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QUOTE(pookiefoof @ Nov 8 2014, 03:55 AM)
How come I've cancelled my order yesterday and still got status update in the system? shakehead.gif
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Maybe they didnt update yet?
Szehow88
post Nov 8 2014, 06:57 AM

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QUOTE(kc6012 @ Nov 7 2014, 09:55 PM)
If it reached your local GDEX, u can always self collection
*
Great thanks!!
Brianjys
post Nov 8 2014, 07:16 AM

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Does anyone ordered on 31 nov stil showing deliver within 7 to 14 days ?
ZaRnX
post Nov 8 2014, 07:33 AM

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QUOTE(SweetPuff @ Nov 8 2014, 03:06 AM)
Paiseh! There's almost 100 names in the list. And kinda hard to remember each individuals. But those who sent PM, I've copied that into my working list that I share with my colleagues.
*
Bro, any news from Maxis that whats the actual stock level?

When would the next batch in ya?
ryudell
post Nov 8 2014, 08:18 AM

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QUOTE(SweetPuff @ Nov 8 2014, 01:20 AM)
Please PM me your mos order number. I'm not referring to that sheet any more since it's hard for me to track whenever someone has updated since I downloaded it.
*
you're so kind! may u have a wonderful life ahead of u cool2.gif
Lucky85
post Nov 8 2014, 08:19 AM

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QUOTE(ek @ Nov 7 2014, 11:08 PM)
Thanks for the info  flex.gif .  My order status actually still shown as delivered as 18th Nov.  If that had reached Brighstar; that's means I would expect to receive it by next week.  Better than 18th Nov smile.gif
*
Mine shown as delivered on 20th but now status appeared order has been dispatch and hope next week can receive it..
Lucky85
post Nov 8 2014, 08:23 AM

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QUOTE(Criollo @ Nov 8 2014, 01:27 AM)
I checked with BS, they said they received my order from Maxis and preparing package, will receive next week.

I then checked MOS - Order has been placed for dispatch.

So i guess it means that BS is preparing ure phone for shipment.
*
Thank for sharing..My status also shown order has been placed for dispatch.

Really hope next week can receive d..
tarm86
post Nov 8 2014, 08:27 AM

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QUOTE(Brianjys @ Nov 8 2014, 07:16 AM)
Does anyone ordered on 31 nov stil showing deliver within 7 to 14 days ?
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Yes me.. Very disappointed with the service
nickelkadmium
post Nov 8 2014, 08:30 AM

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QUOTE(Brianjys @ Nov 8 2014, 07:16 AM)
Does anyone ordered on 31 nov stil showing deliver within 7 to 14 days ?
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Mine. But in tracking system already in PickPack. Hoping for the best. Huhu
Lucky85
post Nov 8 2014, 08:36 AM

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QUOTE(tarm86 @ Nov 8 2014, 08:27 AM)
Yes me.. Very disappointed with the service
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U able to track shipment on mos or not?
thunderbird
post Nov 8 2014, 08:40 AM

SO what?
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QUOTE(pookiefoof @ Nov 8 2014, 03:55 AM)
How come I've cancelled my order yesterday and still got status update in the system? shakehead.gif
*
What do you expect? lousy company with lousy web updating system. whistling.gif
tarm86
post Nov 8 2014, 08:42 AM

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QUOTE(Lucky85 @ Nov 8 2014, 08:36 AM)
U able to track shipment on mos or not?
*
Ordered On : 31 October 2014
Order ID : MOS1334688
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Your device will be delivered within seven to fourteen (7-14) working days from 6th Nov 2014.


This is all I got from mos. no tracking.
netbeans
post Nov 8 2014, 08:43 AM

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QUOTE(Brianjys @ Nov 8 2014, 07:16 AM)
Does anyone ordered on 31 nov stil showing deliver within 7 to 14 days ?
*
I belive u meant 31 Oct.

Anyway.. My mos status is showing 7-14 working days..
netbeans
post Nov 8 2014, 08:43 AM

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QUOTE(tarm86 @ Nov 8 2014, 08:42 AM)
Ordered On : 31 October 2014
Order ID : MOS1334688
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Your device will be delivered within seven to fourteen (7-14) working days from 6th Nov 2014.
This is all I got from mos. no tracking.
*
Same here
omnimech
post Nov 8 2014, 08:44 AM

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QUOTE(SweetPuff @ Nov 8 2014, 01:40 AM)
Still got stuff to take care of. Won't be sleeping that soon too.

As mentioned before. I'm here to help, not on an official capacity, but to lend a hand as a fellow former. Hopefully what little I can do will be enough to resolve all these issues that we're facing.
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Bro.. really appreciate your help smile.gif


paulchents
post Nov 8 2014, 08:49 AM

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pls share if anyone receive their iphone today, as brightstar mention they wont be delivering any package, hopefully gdex does
paulchents
post Nov 8 2014, 08:49 AM

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pls share if anyone receive their iphone today, as brightstar mention they wont be delivering any package, hopefully gdex does
omnimech
post Nov 8 2014, 08:51 AM

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QUOTE(ZaRnX @ Nov 8 2014, 07:33 AM)
Bro, any news from Maxis that whats the actual stock level?

When would the next batch in ya?
*
Apple should honour their partner agreement.

So if Apple store says 1 to 2 weeks. I expect the same for all telcos, provided they actually ran out of stockk.

Frankly, I think Maxis just mismanaged this whole delivery portion of the pre - order.

DiGi was more prepared and they were ready days in advance ..

Just shows whatt their 2 years experience did for them.

Anyhows, if you guys follow the chronology correctly, pre order stocks ran out on 31st of october... (They posted on their facebook, didnt put any message on the MOS store)

Those who orderd on the 1st of Nov onwards, were ordering with a new t&c in place, 7 to 14 working days to be precise.

Again, maxis did a stupid job at informing their customers that they were no longer pre-ordering, but rather, ordering phones that will be sent to you when stock is available.

Bottomline, bad management coupled by customer's misunderstanding of the situation bungled up everything.

No doubt, they have lesson to learn from this. And so do we . Even during pre-order period aka 31st oct .. when you purchase the phone, they did mention 3 to 5 working days ... >.<

We all chose to ignore it .. and expected it to arrive on the 6th .. ah well .

Lets all calm dowm and wait till Wednesday, which is the final cut off for 5 working days.
pookiefoof
post Nov 8 2014, 08:54 AM

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QUOTE(thunderbird @ Nov 8 2014, 08:40 AM)
What do you expect? lousy company with lousy web updating system. whistling.gif
*
Hopefully they won't send the phone to my office.

This post has been edited by pookiefoof: Nov 15 2014, 08:00 PM
kap5961
post Nov 8 2014, 08:59 AM

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Any Penang buyer already get his phone? Pls update here.....

thunderbird
post Nov 8 2014, 09:16 AM

SO what?
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LOL, still waiting delivery from Maxis? aiyoyo...

I have restored my data, everything back to normal, and i am enjoying iphone6 64GB

screen protector covered, protected by 0.3MM case....

hahaha


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SUSkc6012
post Nov 8 2014, 09:33 AM

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Hooray. Called GDEX. Have my parcel from BrightStar. It's definitely iPhone. Will go to collect later
ivy87
post Nov 8 2014, 09:34 AM

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QUOTE(thunderbird @ Nov 8 2014, 09:16 AM)
LOL, still waiting delivery from Maxis? aiyoyo...

I have restored my data, everything back to normal, and i am enjoying iphone6 64GB

screen protector covered, protected by 0.3MM case....

hahaha
*
I still see my order in the system... rclxub.gif
Make me confuse should I buy from apple... hmm.gif
dan2020
post Nov 8 2014, 09:34 AM

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I called Maxis. They said orders made before 3rd Nov will receive within 7 days, orders received after will be after 7 days. I ordered on 1 Nov, n they said i'll get phone by next week n that stock is already in place!!.

Fingers crossed!!
ivy87
post Nov 8 2014, 09:36 AM

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QUOTE(kc6012 @ Nov 8 2014, 09:33 AM)
Hooray. Called GDEX. Have my parcel from BrightStar. It's definitely iPhone. Will go to collect later
*
How to check?
rathian_mhfu
post Nov 8 2014, 09:36 AM

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QUOTE(thunderbird @ Nov 8 2014, 09:16 AM)
LOL, still waiting delivery from Maxis? aiyoyo...

I have restored my data, everything back to normal, and i am enjoying iphone6 64GB

screen protector covered, protected by 0.3MM case....

hahaha
*
Wow! U r the luckiest person..i have few casings bought earlier plus few tempered glass sps..but my iphone..sad.gif i dont know where is it..still with maxis or still under manufacturing in china..hahaha..
thunderbird
post Nov 8 2014, 09:39 AM

SO what?
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QUOTE(rathian_mhfu @ Nov 8 2014, 09:36 AM)
Wow! U r the luckiest person..i have few casings bought earlier plus few tempered glass sps..but my iphone..sad.gif i dont know where is it..still with maxis or still under manufacturing in china..hahaha..
*
oh well, this is not lucky.

Because i know Maxis screwed up, so i don't give chance.

Cancelled the the so call "pre-order" walk-in and bought the phone.
SUSkc6012
post Nov 8 2014, 09:46 AM

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QUOTE(ivy87 @ Nov 8 2014, 09:36 AM)
How to check?
*
I very close to the staff there and they know me well (every week collect XiaoMi). So once have my parcel
They will keep in office)
Szehow88
post Nov 8 2014, 09:49 AM

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I called to GDex too. But they can't check without the tracking # provided by BS. Cause the girl that handle BS account is not there. Have to wait until Monday. Get tracking # from BS and track with GDex. Can either wait for delivery or pick up at GDex if can't wait lol...
ivy87
post Nov 8 2014, 09:51 AM

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no wonder... I didn't receive any call from anybody...
I saw is under pick pack...

But I'd call for cancellation..
It still appear in my online store... rclxub.gif
kenny1807
post Nov 8 2014, 09:52 AM

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Yes sms my local gdex man
Asked him have parcel from brightstar not
He say have
Sure is the iphone 6
Waitting him to deliver
cheonwai
post Nov 8 2014, 09:52 AM

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Myself from Penang Island, just got a called from Gdex 10mins ago mentioned that my parcel is here.
I told them to keep it in their office for me to self collect since i am not at home now. Will go collect at about 11am.
Finally, the phone is here... i ordered on 31-Oct @ 1pm.


QUOTE(kap5961 @ Nov 8 2014, 08:59 AM)
Any Penang buyer already get his phone? Pls update here.....
*
fouzhi
post Nov 8 2014, 09:54 AM

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Just received call from GDex...my set will be deliver this afternoon....hooray

Penang, ordered 31st Oct 9pm

This post has been edited by fouzhi: Nov 8 2014, 09:56 AM
kap5961
post Nov 8 2014, 10:03 AM

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Yes, my phone arrive gdex, go to collect.....
lov3u99
post Nov 8 2014, 10:04 AM

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Penang, ordered on 1st Nov, maxis tracking website show deliver on 21Nov, called them they said, customer ordered before 3rd Nov, will be ship by next week. Not sure if it's true or not
Criollo
post Nov 8 2014, 10:08 AM

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QUOTE(lov3u99 @ Nov 8 2014, 10:04 AM)
Penang, ordered on 1st Nov, maxis tracking website show deliver on 21Nov, called them they said, customer ordered before 3rd Nov, will be ship by next week. Not sure if it's true or not
*
Ordered same day as you, called bs yesterday, already in warehouse.
theballer
post Nov 8 2014, 10:10 AM

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Good that more people are getting their iPhones !! biggrin.gif smile.gif
rathian_mhfu
post Nov 8 2014, 10:10 AM

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QUOTE(kenny1807 @ Nov 8 2014, 09:52 AM)
Yes sms my local gdex man
Asked him have parcel from brightstar not
He say have
Sure is the iphone 6
Waitting him to deliver
*
Through online tracking..what day stated to delivered?
TOMEI-R
post Nov 8 2014, 10:13 AM

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QUOTE(dan2020 @ Nov 8 2014, 09:34 AM)
I called Maxis. They said orders made before 3rd Nov will receive within 7 days, orders received after will be after 7 days. I ordered on 1 Nov, n they said i'll get phone by next week n that stock is already in place!!.

Fingers crossed!!
*
QUOTE(ivy87 @ Nov 8 2014, 09:51 AM)
no wonder... I didn't receive any call from anybody...
I saw is under pick pack...

But I'd call for cancellation..
It still appear in my online store... rclxub.gif
*
QUOTE(lov3u99 @ Nov 8 2014, 10:04 AM)
Penang, ordered on 1st Nov, maxis tracking website show deliver on 21Nov, called them they said, customer ordered before 3rd Nov, will be ship by next week. Not sure if it's true or not
*
Like I mentioned before, if there is a 'TRACK' button on your SHIPMENT STATUS on MOS, it means there is stock for your phone in Brightstar's warehouse waititng for packing and delivery. If not, means Brightstar is still waiting for stocks from Apple.
Sacrifies
post Nov 8 2014, 10:17 AM

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Received mine on the 6th November, self pickup at Maxis Centre.
Lucky85
post Nov 8 2014, 10:19 AM

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QUOTE(lov3u99 @ Nov 8 2014, 10:04 AM)
Penang, ordered on 1st Nov, maxis tracking website show deliver on 21Nov, called them they said, customer ordered before 3rd Nov, will be ship by next week. Not sure if it's true or not
*
same to u as well and my deliver on 20 Nov. Hope next week can get it.

Btw, u call who to confirm?
Lucky85
post Nov 8 2014, 10:22 AM

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QUOTE(Criollo @ Nov 8 2014, 10:08 AM)
Ordered same day as you, called bs yesterday, already in warehouse.
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i also ordered same day with you..

Is it give mos number when wanna confirm with bs?
kenny1807
post Nov 8 2014, 10:25 AM

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Finally reach my ip6 64gb space grey

Criollo
post Nov 8 2014, 10:28 AM

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QUOTE(Lucky85 @ Nov 8 2014, 10:22 AM)
i also ordered same day with you..

Is it give mos number when wanna confirm with bs?
*
Yeap, just press 1 and give the cs mos number.
Sacrifies
post Nov 8 2014, 10:33 AM

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Its hard to let this one go for iphone 6, Iphone 6 feels like samsung when I compare it side by side.
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SUSkc6012
post Nov 8 2014, 10:47 AM

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Just collected my uncle 6+ 64GB Gold from GDEX


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kap5961
post Nov 8 2014, 10:48 AM

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One word, happy. iPhone 6+, very nice phone!
ricadoe
post Nov 8 2014, 10:49 AM

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QUOTE(kc6012 @ Nov 8 2014, 10:47 AM)
Just collected my uncle 6+ 64GB Gold from GDEX
*
Congrats. I think this is the most in demand model.
zenhai88
post Nov 8 2014, 10:52 AM

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QUOTE(ricadoe @ Nov 8 2014, 10:49 AM)
Congrats. I think this is the most in demand model.
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no, the most demand model is space grey 64gb
SUSkc6012
post Nov 8 2014, 10:53 AM

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QUOTE(zenhai88 @ Nov 8 2014, 10:52 AM)
no, the most demand model is space grey 64gb
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Myself using this model, bought from SG during pre order day
Lucky85
post Nov 8 2014, 10:54 AM

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QUOTE(kap5961 @ Nov 8 2014, 10:48 AM)
One word, happy. iPhone 6+, very nice phone!
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Agreed with you as well. thumbup.gif
paulchents
post Nov 8 2014, 10:56 AM

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i see mostly outstation folks are getting their iphones from gdex. what about local kl or pj area folks, anyone getting it today?

hellfried
post Nov 8 2014, 11:02 AM

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ordered on the 2nd and got my iPhone 6 (128 G) half an hour ago in Penang.
lov3u99
post Nov 8 2014, 11:05 AM

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QUOTE(Criollo @ Nov 8 2014, 10:08 AM)
Ordered same day as you, called bs yesterday, already in warehouse.
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how u check it's in warehouse? ur order status how?
lov3u99
post Nov 8 2014, 11:07 AM

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QUOTE(Lucky85 @ Nov 8 2014, 10:19 AM)
same to u as well and my deliver on 20 Nov. Hope next week can get it.

Btw, u call who to confirm?
*
i called 123, the CS told me order before 3rd Nov mean can receive latest by nex week.. i wonder why their website still don't wan update..
ZaRnX
post Nov 8 2014, 11:12 AM

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anyone got their iphone 6+ 64gb space grey yet?
axsatr
post Nov 8 2014, 11:12 AM

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Order not with brightstar and MOS say can no longer refund..I'm officially stressed out sad.gif
honkit
post Nov 8 2014, 11:17 AM

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Great to see many of you receiving your phone.
I ordered my iPhone 6 16GB on 31th October and still yet to deliver.
7-14days from nov 6 was still the status.
Called maxis and said the same thing. Request for store pick up and was disallowed.
So screwed up.
thy22
post Nov 8 2014, 11:18 AM

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Maxis take ages to change my delivery address.. wth
honkit
post Nov 8 2014, 11:19 AM

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QUOTE(Brianjys @ Nov 8 2014, 07:16 AM)
Does anyone ordered on 31 nov stil showing deliver within 7 to 14 days ?
*
Me
button217
post Nov 8 2014, 11:26 AM

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My order status on mos : order is in pickpack. Since im working , can i collect it from gdex instead?
RonanGow
post Nov 8 2014, 11:27 AM

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Guys , if I can track my order ( showing sent to dispatch on yesterday 3.11pm) mean they working on my order and sent to brightstar already ?
vampiric
post Nov 8 2014, 11:27 AM

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Guys. Pavilion got 3 unit of iPhone 6 gold.
mralienv2
post Nov 8 2014, 11:31 AM

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So much for "pre-order". No point if the item is not reserved for pre-orders. I feel cheated (sleep.gif)
Sacrifies
post Nov 8 2014, 11:38 AM

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QUOTE(honkit @ Nov 8 2014, 11:17 AM)
Great to see many of you receiving your phone.
I ordered my iPhone 6 16GB on 31th October and still yet to deliver.
7-14days from nov 6 was still the status.
Called maxis and said the same thing. Request for store pick up and was disallowed.
So screwed up.
*
Yes, need to tick the option pickup during your ordering process.
idoblu
post Nov 8 2014, 11:42 AM

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Those who wants 16gb, got stock at Gardens. All variations
jonathan82
post Nov 8 2014, 11:49 AM

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Just got my iPhone 6+ 64GB Gold tis morning 9.45am from GDex...YEAHHHH!!!!
SUSkc6012
post Nov 8 2014, 11:49 AM

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I think now major maxis center only have 16GB
steve1703
post Nov 8 2014, 11:52 AM

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QUOTE(jonathan82 @ Nov 8 2014, 11:49 AM)
Just got my iPhone 6+ 64GB Gold tis morning 9.45am from GDex...YEAHHHH!!!!
*
do you got any call?
SpIcYjOe
post Nov 8 2014, 11:53 AM

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All centre have 16GB but not others. Anywhere to get 64GB?

They told me to write my name down and will call me on Friday coz still have stock. then I didn't receive any call, i went there and ask. they told me no more stock.

I was like wtf, then u said got 6 more stock left?! =="
Revamperz
post Nov 8 2014, 11:54 AM

im freaking IN! ™
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QUOTE(honkit @ Nov 8 2014, 11:17 AM)
Great to see many of you receiving your phone.
I ordered my iPhone 6 16GB on 31th October and still yet to deliver.
7-14days from nov 6 was still the status.
Called maxis and said the same thing. Request for store pick up and was disallowed.
So screwed up.
*
16 gb should be readily available on most retail now. tell em if it take longer just cancel it. heck even self collect on 6th i was told there even 16gb set ready for walk ins later
SUSkc6012
post Nov 8 2014, 11:54 AM

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16GB definitely very low demand this year
olly
post Nov 8 2014, 11:56 AM

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QUOTE(jonathan82 @ Nov 8 2014, 11:49 AM)
Just got my iPhone 6+ 64GB Gold tis morning 9.45am from GDex...YEAHHHH!!!!
*
This morning? I though only deliver on weekday
SUSkc6012
post Nov 8 2014, 11:58 AM

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QUOTE(olly @ Nov 8 2014, 11:56 AM)
This morning? I though only deliver on weekday
*
GDEX do deliver on Saturday half day.
But u can go office for collection
hellfried
post Nov 8 2014, 12:01 PM

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QUOTE(steve1703 @ Nov 8 2014, 11:52 AM)
do you got any call?
*
I got a call from GDex at around 9am. They just wanted to make sure that I was in to collect personally. The guy who turned up said that there are so many phones that he has to deliver today in Penang.
BTW the tracking page on MOS still has not been updated. Still shows the packaging stage. Still shows delivery date of the 12th of November.

This post has been edited by hellfried: Nov 8 2014, 12:03 PM
vampiric
post Nov 8 2014, 12:01 PM

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Sorry. Pavilion. IPhone 6 64gb. Gold got 3 unit.
ryudell
post Nov 8 2014, 12:03 PM

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maxis really fooled by their analysis. Previous analysis:

ip5s: gold popular & 16gb & 32gb were hot cakes..

ip6 & ip6+: SG, 64GB & 128GB are hotcakes!

so that's y there's excessive gold color and 16gb nationwide

That is what MOS CS told me yesterday
steve1703
post Nov 8 2014, 12:06 PM

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QUOTE(hellfried @ Nov 8 2014, 12:01 PM)
I got a call from GDex at around 9am. They just wanted to make sure that I was in to collect personally. The guy who turned up said that there are so many phones that he has to deliver today in Penang.
BTW the tracking page on MOS still has not been updated. Still shows the packaging stage. Still shows delivery date of the 12th of November.
*
call gdex and they said they cant track with MOS ID.. cry.gif cry.gif cry.gif
muncee
post Nov 8 2014, 12:06 PM

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Yesterday i called to Brightstar to check on my order.
My order is in their system and the phone in the warehouse.
I was told the phone will be delivered to me earliest on Monday or Tuesday.
Because i'll be off to Korea on Sunday morning for a week, so i've got no choice but to re-schedule delivery to 17/11. I even ask if any possibility to receive today, she said not possible. Btw, my location is Ipoh.
Very sad coz can't take new phone with me for holiday...

Surprise, surprise, surprise!
GDEX deliver the phone to my office this morning!
Delivery guy came without calling.
I wasn't in the office.
My staff received it (I thought 3rd party receive is not allowed?).
Thanks Brightstar and GDEX for being so efficient.
Receiving the phone 2 days after official launch is not too bad at all, is it?
thy22
post Nov 8 2014, 12:07 PM

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QUOTE(muncee @ Nov 8 2014, 12:06 PM)
Yesterday i called to Brightstar to check on my order.
My order is in their system and the phone in the warehouse.
I was told the phone will be delivered to me earliest on Monday or Tuesday.
Because i'll be off to Korea on Sunday morning for a week, so i've got no choice but to re-schedule delivery to 17/11. I even ask if any possibility to receive today, she said not possible. Btw, my location is Ipoh.
Very sad coz can't take new phone with me for holiday...

Surprise, surprise, surprise!
GDEX deliver the phone to my office this morning!
Delivery guy came without calling.
I wasn't in the office.
My staff received it (I thought 3rd party receive is not allowed?).
Thanks Brightstar and GDEX for being so efficient.
Receiving the phone 2 days after official launch is not too bad at all, is it?
*
gdex allowed maybe? BS disallowed.
andyfriends
post Nov 8 2014, 12:08 PM

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can we use the MOS to check from gdex?
axsatr
post Nov 8 2014, 12:12 PM

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Guys..anyone could help me sad.gif BS said my order not in their system. Maxis says it is..I don't know what to do anymore. My tracking page still shows order processing. Maxis said my payments already went through without problem.

Ordered on 1st Nov
thy22
post Nov 8 2014, 12:12 PM

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Klang Valley folks will not receive the iphones today, cuz BS said they r not delivering on weekend right? for outstation folks, they delivered it because BS send the ip to GDex n gdex are working half day on Saturday.
steve1703
post Nov 8 2014, 12:14 PM

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anyone received the iphone but dont have the track order in MOS?
austinchua
post Nov 8 2014, 12:21 PM

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Can cancel order from maxis and order from apple online store better.
i will get my iphone soon

Arrived at Sort Facility KUALA LUMPUR - MALAYSIA
Sign up for shipment notifications
Saturday, November 08, 2014 at 11:56
Origin Service Area:
SINGAPORE - Singapore - SINGAPORE
Destination Service Area:
KUALA LUMPUR - Kuala Lumpur - MALAYSIA
Kernkraft400
post Nov 8 2014, 12:29 PM

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Any of you guys heard of a customer receiving a faulty unit?
andyfriends
post Nov 8 2014, 12:32 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 12:29 PM)
Any of you guys heard of a customer receiving a faulty unit?
*
yes. read it some where here in this post
Eidilfitrix
post Nov 8 2014, 12:46 PM

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Just got a call that i'll be receiving my phone today biggrin.gif
seancorr
post Nov 8 2014, 12:47 PM

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QUOTE(kc6012 @ Nov 8 2014, 11:54 AM)
16GB definitely very low demand this year
*
iOS updates and apps growing in size slowly..unless you only use iPhone to mainly call, SMS or whatsapp - 16GB is enough but for the rest of us who stick to their phone 24/7...haha.
steve1703
post Nov 8 2014, 12:47 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 12:46 PM)
Just got a call that i'll be receiving my phone today biggrin.gif
*
from gdex? i thought they close at 1pm?
seancorr
post Nov 8 2014, 12:48 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 12:46 PM)
Just got a call that i'll be receiving my phone today biggrin.gif
*
Dayum, you must not be located here in S'gor and KL since BS does not work on weekends.
TOMEI-R
post Nov 8 2014, 12:49 PM

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QUOTE(axsatr @ Nov 8 2014, 12:12 PM)
Guys..anyone could help me sad.gif BS said my order not in their system. Maxis says it is..I don't know what to do anymore. My tracking page still shows order processing. Maxis said my payments already went through without problem.

Ordered on 1st Nov
*
Means you phone is not in stock yet. What model did you order?
Eidilfitrix
post Nov 8 2014, 12:53 PM

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QUOTE(steve1703 @ Nov 8 2014, 12:47 PM)
from gdex? i thought they close at 1pm?
*
I don't know if its gdex. Got a call from maxis and also the delivery guy.
Eidilfitrix
post Nov 8 2014, 12:54 PM

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QUOTE(seancorr @ Nov 8 2014, 12:48 PM)
Dayum, you must not be located here in S'gor and KL since BS does not work on weekends.
*
In KL bro smile.gif
axsatr
post Nov 8 2014, 12:55 PM

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QUOTE(TOMEI-R @ Nov 8 2014, 12:49 PM)
Means you phone is not in stock yet. What model did you order?
*
the most in stock phone..ever...ip6+ 16GB Gold cry.gif
seancorr
post Nov 8 2014, 12:57 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 12:54 PM)
In KL bro smile.gif
*
Eh.....that's sumthing new to me sweat.gif
TOMEI-R
post Nov 8 2014, 12:59 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 12:53 PM)
I don't know if its gdex. Got a call from maxis and also the delivery guy.
*
Its because your phone was in the delivery guys' hands since yesterday. BS is closed today.
Kernkraft400
post Nov 8 2014, 01:01 PM

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Anyone knows anything about Apple-Maxis DOA policy? Getting my replacement on Monday. But I'm at disadvantage, cause I'm phenols for 3 days, and not getting any compensation :/
vonzipper
post Nov 8 2014, 01:05 PM

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Received 6 & 6+ from GDex...NOW... drool.gif drool.gif rclxms.gif rclxms.gif
JB area.........
omnimech
post Nov 8 2014, 01:06 PM

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I called GDex but they asking for consignment number.. where do u guys get that O_O
K's KeNz
post Nov 8 2014, 01:09 PM

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can i know when Maxis will restock the iphone6 plus 64gb ?
im called to the maxis aeon rawang just now , and their staff tell me that iphone6 plus 64gb is totally out of stock now ..
maybe need to wait until the 3rd week in november ..
what a sad case ...
any1 got news about when they will restock ?
Kalist0
post Nov 8 2014, 01:19 PM

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anyone got their phone in Penang ?
ntdote
post Nov 8 2014, 01:29 PM

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GDex deliver my iphone at 11am this morning but im not home. They left a note on my door. Klang area.

At least Maxis fulfill their initial commitment of 3 days despite the screwups.



SweetPuff
post Nov 8 2014, 01:46 PM

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QUOTE(jonathan82 @ Nov 8 2014, 11:49 AM)
Just got my iPhone 6+ 64GB Gold tis morning 9.45am from GDex...YEAHHHH!!!!
*
Glad to hear it. Surprisingly gold not as popular as space grey this time.
eymc
post Nov 8 2014, 01:48 PM

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QUOTE(ntdote @ Nov 8 2014, 01:29 PM)
GDex deliver my iphone at 11am this morning but im not home. They left a note on my door. Klang area.

At least Maxis fulfill their initial commitment of 3 days despite the screwups.
*
that means Saturday got delivery too!!
Klang Valley....nice!!! rclxms.gif rclxms.gif rclxms.gif

RonanGow
post Nov 8 2014, 01:48 PM

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QUOTE(SweetPuff @ Nov 8 2014, 01:46 PM)
Glad to hear it. Surprisingly gold not as popular as space grey this time.
*
when is my turn sad.gif
cant tahan my old phone anymore arghh
SweetPuff
post Nov 8 2014, 01:53 PM

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QUOTE(muncee @ Nov 8 2014, 12:06 PM)
Yesterday i called to Brightstar to check on my order.
My order is in their system and the phone in the warehouse.
I was told the phone will be delivered to me earliest on Monday or Tuesday.
Because i'll be off to Korea on Sunday morning for a week, so i've got no choice but to re-schedule delivery to 17/11. I even ask if any possibility to receive today, she said not possible. Btw, my location is Ipoh.
Very sad coz can't take new phone with me for holiday...

Surprise, surprise, surprise!
GDEX deliver the phone to my office this morning!
Delivery guy came without calling.
I wasn't in the office.
My staff received it (I thought 3rd party receive is not allowed?).
Thanks Brightstar and GDEX for being so efficient.
Receiving the phone 2 days after official launch is not too bad at all, is it?
*
Whew. Glad you have your phone. But definitely not an acceptable experience in my book.

Personal thought is that I'm excited that Malaysians have no reservations to purchase stuff online. But definitely Maxis is not there yet when it comes to the experience. I think we need some significant changes in order to gain back the trust we have lost.
thy22
post Nov 8 2014, 01:54 PM

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Gdex allowed 3rd party collection?
olly
post Nov 8 2014, 01:54 PM

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just now i make a complain again to MOS, because yesterday suppose they return my call whether can deliver my phone on monday or not due to im leaving country tuesday. now my status is "Order is in pickpack"
Eidilfitrix
post Nov 8 2014, 01:58 PM

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Just got my iPhone 6 Plus! I am disappointed with Maxis, but I am super glad that I received it biggrin.gif
vonzipper
post Nov 8 2014, 02:00 PM

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QUOTE(vonzipper @ Nov 8 2014, 01:05 PM)
Received 6 & 6+ from GDex...NOW... drool.gif  drool.gif  rclxms.gif  rclxms.gif
JB area.........
*
Attached Image
Attached Image
ZaRnX
post Nov 8 2014, 02:01 PM

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Congrats guys who receive their new phone. Hope i receive mine soon too.
thy22
post Nov 8 2014, 02:05 PM

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those who received iphone, do delivery crew accept 3rd party collection? any idea abt it?
Eidilfitrix
post Nov 8 2014, 02:06 PM

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QUOTE(thy22 @ Nov 8 2014, 02:05 PM)
those who received iphone, do delivery crew accept 3rd party collection? any idea abt it?
*
Nope man, they won't accept. I asked them just now why they won't accept. They said it's Maxis policy
thy22
post Nov 8 2014, 02:08 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 02:06 PM)
Nope man, they won't accept. I asked them just now why they won't accept. They said it's Maxis policy
*
Gdex or brightstar?
steve1703
post Nov 8 2014, 02:09 PM

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I heard gdex allow 3rd party collection
andyfriends
post Nov 8 2014, 02:10 PM

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QUOTE(RonanGow @ Nov 8 2014, 01:48 PM)
when is my turn sad.gif
cant tahan my old phone anymore arghh
*
my 4s was stolen. now using like 4/5 years ago nokia. u can't beat me. lol
Eidilfitrix
post Nov 8 2014, 02:13 PM

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Mine was Brightstar just now
netbeans
post Nov 8 2014, 02:15 PM

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QUOTE(ZaRnX @ Nov 8 2014, 02:01 PM)
Congrats guys who receive their new phone. Hope i receive mine soon too.
*
+1
RonanGow
post Nov 8 2014, 02:16 PM

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QUOTE(andyfriends @ Nov 8 2014, 02:10 PM)
my 4s was stolen.  now using like 4/5 years ago nokia.  u can't beat me.  lol
*
U may not facing lag , force close , can't answer call bacause phone lagging , charged whole night but battery won't full ,I almost throw this Shit thru window ,

This post has been edited by RonanGow: Nov 8 2014, 02:19 PM
RonanGow
post Nov 8 2014, 02:18 PM

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QUOTE(RonanGow @ Nov 8 2014, 02:16 PM)
U may not facing lag , force close , can't answer call bacause phone lagging ,charged whole night but battery won't full. I almost throw this Shit thru window ,
*
thy22
post Nov 8 2014, 02:21 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 02:13 PM)
Mine was Brightstar just now
*
i think GDex allowed.
jonathan82
post Nov 8 2014, 02:27 PM

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QUOTE(steve1703 @ Nov 8 2014, 11:52 AM)
do you got any call?
*
Nope, i check wit brightstar n get to know their estimate truck arrival time n go self collect.

QUOTE(olly @ Nov 8 2014, 11:56 AM)
This morning? I though only deliver on weekday
*
Brightstar not working sat n sun but gdex work sat half day.

QUOTE(steve1703 @ Nov 8 2014, 12:06 PM)
call gdex and they said they cant track with MOS ID..  cry.gif  cry.gif  cry.gif
*
Gdex can't track using mos, only track via their tracking number or ur name or ur delivery address.
hellfried
post Nov 8 2014, 02:34 PM

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QUOTE(steve1703 @ Nov 8 2014, 02:09 PM)
I heard gdex allow 3rd party collection
*
The Gdex guy who called me this morning specifically mentioned that I have to be there to receive the phone.
Kernkraft400
post Nov 8 2014, 02:42 PM

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So disappointed with Maxis. Received a dead iPhone 6 Plus, just after a day. It won't accept any charging.
TOMEI-R
post Nov 8 2014, 02:50 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 02:42 PM)
So disappointed with Maxis. Received a dead iPhone 6 Plus, just after a day. It won't accept any charging.
*
I dont think this has anything to do with Maxis... try Apple. nod.gif
Eidilfitrix
post Nov 8 2014, 02:54 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 02:42 PM)
So disappointed with Maxis. Received a dead iPhone 6 Plus, just after a day. It won't accept any charging.
*
Are you serious?!
ricadoe
post Nov 8 2014, 02:56 PM

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QUOTE(RonanGow @ Nov 8 2014, 02:16 PM)
U may not facing lag , force close , can't answer call bacause phone lagging , charged whole night but battery won't full ,I almost throw this Shit thru window ,
*
what phone is that?
Kernkraft400
post Nov 8 2014, 02:58 PM

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QUOTE(Eidilfitrix @ Nov 8 2014, 02:54 PM)
Are you serious?!
*
Yes. It's practically dead. All I can do now is to wait for 3 days to get my replacement on Monday.
Kernkraft400
post Nov 8 2014, 02:59 PM

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QUOTE(TOMEI-R @ Nov 8 2014, 02:50 PM)
I dont think this has anything to do with Maxis... try Apple. nod.gif
*
Well practically both of them are responsible, as Maxis should implement a policy on DOA, with one-to-one exchange. They do this on all other manufacturers, but not Apple.
muncee
post Nov 8 2014, 03:07 PM

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QUOTE(hellfried @ Nov 8 2014, 02:34 PM)
The Gdex guy who called me this morning specifically mentioned that I have to be there to receive the phone.
*
My phone was delivered by GDex and received by my office staff.
I wasn't there when it arrived.
They didn't call me too when they come.
TOMEI-R
post Nov 8 2014, 03:07 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 02:58 PM)
Yes. It's practically dead. All I can do now is to wait for 3 days to get my replacement on Monday.
*
Im not sure if Maxis will give you a replacement since their stocks are limited. Apple has this replacement policy though.
RonanGow
post Nov 8 2014, 03:08 PM

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QUOTE(ricadoe @ Nov 8 2014, 02:56 PM)
what phone is that?
*
Hang t c , xe ,can't blame , 4 years technology
paulchents
post Nov 8 2014, 03:11 PM

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waiting is so torturous
ricadoe
post Nov 8 2014, 03:11 PM

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QUOTE(RonanGow @ Nov 8 2014, 03:08 PM)
Hang t c , xe ,can't blame , 4 years technology
*
haha. ok
nickelkadmium
post Nov 8 2014, 03:44 PM

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Got my phone already!

Act my sis got it for me haha. Was in pavi watching movie, sister called at 1 ish said phone is delivered. She just told the Gdex guy that this is for her brother. So the Gdex guy just past it to her. It comes in the maxis green box.

Ordered MOS 31st Oct, 7am ish
Ip6 64gb grey, kota kemuning smile.gif

Hang tight guys. Yours will be at your door steps soon
andyfriends
post Nov 8 2014, 03:47 PM

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QUOTE(RonanGow @ Nov 8 2014, 02:16 PM)
U may not facing lag , force close , can't answer call bacause phone lagging , charged whole night but battery won't full ,I almost throw this Shit thru window ,
*
lol
i am better cz i dont use the fone at all. that's just my "alarm"
i hardly use any fone
i was quite surprise that the nokia has whatsapp function but the type msg is killing me
so i have been ignoring all the msgsssss lo...
andyfriends
post Nov 8 2014, 03:48 PM

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QUOTE(nickelkadmium @ Nov 8 2014, 03:44 PM)
Got my phone already!

Act my sis got it for me haha. Was in pavi watching movie, sister called at 1 ish said phone is delivered. She just told the Gdex guy that this is for her brother. So the Gdex guy just past it to her. It comes in the maxis green box.

Ordered MOS 31st Oct, 7am ish
Ip6 64gb grey, kota kemuning smile.gif

Hang tight guys. Yours will be at your door steps soon
*
they work till so late?
what time was it delivered?
nickelkadmium
post Nov 8 2014, 03:51 PM

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QUOTE(muncee @ Nov 8 2014, 03:07 PM)
My phone was delivered by GDex and received by my office staff.
I wasn't there when it arrived.
They didn't call me too when they come.
*
Same here. Gdex din call, sudd already arrive. I ges they got a lot of phones to deliver today.
button217
post Nov 8 2014, 03:51 PM

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QUOTE(nickelkadmium @ Nov 8 2014, 03:44 PM)
Got my phone already!

Act my sis got it for me haha. Was in pavi watching movie, sister called at 1 ish said phone is delivered. She just told the Gdex guy that this is for her brother. So the Gdex guy just past it to her. It comes in the maxis green box.

Ordered MOS 31st Oct, 7am ish
Ip6 64gb grey, kota kemuning smile.gif

Hang tight guys. Yours will be at your door steps soon
*
wow. congrats. i ordered mine on 7.3 31st oct. still has not receive it
nickelkadmium
post Nov 8 2014, 03:51 PM

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QUOTE(andyfriends @ Nov 8 2014, 03:48 PM)
they work till so late?
what time was it delivered?
*
My sister called me at 12.49 to be exact haha
andyfriends
post Nov 8 2014, 03:54 PM

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what does it mean when the order says "Order is in pickpack" ? meaning in g dex hand already?
steve1703
post Nov 8 2014, 03:55 PM

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omg.. my delivery add is my office and din open today. i wonder if gdex came and din call me.. gonna past my office and see if there's any message card from them..
andyfriends
post Nov 8 2014, 03:56 PM

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QUOTE(nickelkadmium @ Nov 8 2014, 03:51 PM)
My sister called me at 12.49 to be exact haha
*
ceh i tot still got chance tim
that means have to wait until monday/tuesday since monday i am working.......
wonder if they work till night else cant be able to pick up until weekend sigh
rclxub.gif rclxub.gif rclxub.gif
hellfried
post Nov 8 2014, 03:58 PM

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QUOTE(andyfriends @ Nov 8 2014, 03:54 PM)
what does it mean when the order says "Order is in pickpack" ? meaning in g dex hand already?
*
I think thats what it means although now I know that the tracking system is not accurate at all. Although I have received my phone this morning it still says 'order is in the pickpack'. My delivery date is still 12th of November.
andyfriends
post Nov 8 2014, 04:00 PM

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QUOTE(hellfried @ Nov 8 2014, 03:58 PM)
I think thats what it means although now I know that the tracking system is not accurate at all. Although I have received my phone this morning it still says 'order is in the pickpack'. My delivery date is still 12th of November.
*
hmm guess just noticed else would have called and harassed g dex this morning
i think maxis should pay gdex for working ot on sat and sun to deliver the fone.
jonathan82
post Nov 8 2014, 04:17 PM

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QUOTE(kc6012 @ Nov 8 2014, 10:47 AM)
Just collected my uncle 6+ 64GB Gold from GDEX
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lol...y u put ur new iphone on top of pcb la?
jonathan82
post Nov 8 2014, 04:17 PM

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QUOTE(SweetPuff @ Nov 8 2014, 01:46 PM)
Glad to hear it. Surprisingly gold not as popular as space grey this time.
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Thanks to you and ur team for helping out us during the mess-up time bro!
jonathan82
post Nov 8 2014, 04:19 PM

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QUOTE(SweetPuff @ Nov 8 2014, 01:53 PM)
Whew. Glad you have your phone. But definitely not an acceptable experience in my book.

Personal thought is that I'm excited that Malaysians have no reservations to purchase stuff online. But definitely Maxis is not there yet when it comes to the experience. I think we need some significant changes in order to gain back the trust we have lost.
*
Let's hope that the top management tat screw the pre-order and delivery get their lesson and make sure no more hiccup next time.
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post Nov 8 2014, 04:22 PM

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Anyone order iPhone 6+ space Grey 64gb late 1st November gotten their phone? Worry might be stock shortage for this modEl
crazee
post Nov 8 2014, 04:32 PM

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My iphone 6+ gold arrived at 12pm today..sent by gdex and taken by my brother as i was away
Ordered on 31/10/14 7pm
paulchents
post Nov 8 2014, 04:34 PM

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QUOTE(crazee @ Nov 8 2014, 04:32 PM)
My iphone 6+ gold arrived at 12pm today..sent by gdex and taken by my brother as i was away
Ordered on 31/10/14 7pm
*
i thought must be self collect and finger print necessary rclxub.gif
axsatr
post Nov 8 2014, 04:46 PM

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FINALLY! TRACK SHIPMENT BUTTON! *I'm literally crying...damn you maxis and your horrid CS leaving me at the precipice of sorrow!
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post Nov 8 2014, 04:48 PM

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post Nov 8 2014, 04:49 PM

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most shop do not have 64gb stok. Apple Malaysia allocation of unit damn useless.
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post Nov 8 2014, 04:49 PM

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QUOTE(fouzhi @ Nov 8 2014, 04:48 PM)
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what time was that and where is ur location

model?

congrats!!
muncee
post Nov 8 2014, 04:49 PM

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Finally finish restore from backup, installed tempered glass protector and put on casing.
My phone is ready to go holiday with me rclxm9.gif

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post Nov 8 2014, 04:50 PM

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QUOTE(axsatr @ Nov 8 2014, 04:46 PM)
FINALLY! TRACK SHIPMENT BUTTON! *I'm literally crying...damn you maxis and your horrid CS leaving me at the precipice of sorrow!
*
me too.
i am like literally keep observing if any lorry passesby (alth i know is unlikely as today is Sat)
and if anyone calls.

shit hate this feeling.
andyfriends
post Nov 8 2014, 04:50 PM

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QUOTE(muncee @ Nov 8 2014, 04:49 PM)
Finally finish restore from backup, installed tempered glass protector and put on casing.
My phone is ready to go holiday with me  rclxm9.gif

Attached Image
*
congrats dude
nothing is better than can travel with a better photo quality fone,
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post Nov 8 2014, 04:50 PM

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QUOTE(axsatr @ Nov 8 2014, 04:46 PM)
FINALLY! TRACK SHIPMENT BUTTON! *I'm literally crying...damn you maxis and your horrid CS leaving me at the precipice of sorrow!
*
laugh.gif itll be over soon pat2
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post Nov 8 2014, 04:55 PM

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QUOTE(Revamperz @ Nov 8 2014, 04:50 PM)
laugh.gif itll be over soon pat2
*
Mine also.. Able to track d.
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post Nov 8 2014, 04:56 PM

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QUOTE(andyfriends @ Nov 8 2014, 04:49 PM)
what time was that and where is ur location

model?

congrats!!
*
Penang Georgetown, purchased 31st Oct 9pm
iPhone 6 64GB Silver
muncee
post Nov 8 2014, 04:56 PM

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Phone received but MOS tracking still show packaging stage...

Expected date of delivery : Your device will be delivered within seven to fourteen (7-14) working days from 6th Nov 2014.

muncee
post Nov 8 2014, 05:00 PM

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QUOTE(andyfriends @ Nov 8 2014, 04:50 PM)
congrats dude
nothing is better than can travel with a better photo quality fone,
*
Yeah very true.

Eh, how come the photo I post terbalik one?
Taken using iPad Air and in iPad not terbalik geh...
Weird...
Fjive
post Nov 8 2014, 05:04 PM

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mine still no changes...no calls from maxis also

Ordered On : 01 November 2014
Order ID : MOS139xxxx
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Tuesday, 2 Dec 2014
Shipping to :

andyfriends
post Nov 8 2014, 05:04 PM

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QUOTE(fouzhi @ Nov 8 2014, 04:56 PM)
Penang Georgetown, purchased 31st Oct 9pm
iPhone 6 64GB Silver
*
what time did u rec from gdex?
RonanGow
post Nov 8 2014, 05:04 PM

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QUOTE(axsatr @ Nov 8 2014, 04:46 PM)
FINALLY! TRACK SHIPMENT BUTTON! *I'm literally crying...damn you maxis and your horrid CS leaving me at the precipice of sorrow!
*
Meaning what if got track button ?
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post Nov 8 2014, 05:05 PM

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QUOTE(RonanGow @ Nov 8 2014, 05:04 PM)
Meaning what if got track button ?
*
processing and should be receiving soon lo
kuriang
post Nov 8 2014, 05:06 PM

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mine also still no changes...no calls from maxis also

Ordered On : 01 November 2014
Order ID : MOS139xxxx
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Tuesday, 3 Dec 2014
Shipping to : Penang
andyfriends
post Nov 8 2014, 05:06 PM

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QUOTE(Fjive @ Nov 8 2014, 05:04 PM)
mine still no changes...no calls from maxis also

Ordered On : 01 November 2014
Order ID         : MOS139xxxx
Order Status : Order Confirmed
Your Order is being processed from our end.
Shipped on : Tuesday, 2 Dec 2014
Shipping to :
*
u still cant check from the track btm?
did u update the google doc?
i did and updated our nice dai koh @sweetpuff
and i think most of us did and hence, the "faster" processing

This post has been edited by andyfriends: Nov 8 2014, 05:09 PM
stevenlee
post Nov 8 2014, 05:08 PM

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mine receive today....
it delivered 6 Nov and arrive today...
64GB gold Iphone 6 .... awesome....
ricadoe
post Nov 8 2014, 05:08 PM

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QUOTE(muncee @ Nov 8 2014, 05:00 PM)
Yeah very true.

Eh, how come the photo I post terbalik one?
Taken using iPad Air and in iPad not terbalik geh...
Weird...
*
You using spigen cover right? congrats
andyfriends
post Nov 8 2014, 05:09 PM

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QUOTE(stevenlee @ Nov 8 2014, 05:08 PM)
mine receive today....
it delivered 6 Nov and arrive today...
64GB gold Iphone 6 .... awesome....
*
before 1pm?
Marcus95
post Nov 8 2014, 05:09 PM

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lol i remember there are few ppl here that bought iphones for their supplementary line right? i just called maxis and they keep say cannot buy 2 phones all this shiet
fadzly
post Nov 8 2014, 05:13 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 02:42 PM)
So disappointed with Maxis. Received a dead iPhone 6 Plus, just after a day. It won't accept any charging.
*
Usually if u managed to turn it on during arrival, its not dead upon arrival. But this case usually not becausE of the phone is dead, its only the battery. U need to charge it overnight. If it cant settle, bring it to maxis centre to send for warranty. If u cant wait for it, go to any iphone specialist, open it up, remove the battery, and try to boot it without the battery. Once it on, reinset the battery and let it charge for 10 mins.

This problem is normal to any idevice
andyfriends
post Nov 8 2014, 05:14 PM

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QUOTE(fadzly @ Nov 8 2014, 05:13 PM)
Usually if u managed to turn it on during arrival, its not dead upon arrival. But this case usually not becausE of the phone is dead, its only the battery. U need to charge it overnight. If it cant settle, bring it to maxis centre to send for warranty. If u cant wait for it, go to any iphone specialist, open it up, remove the battery, and try to boot it without the battery. Once it on, reinset the battery and let it charge for 10 mins.

This problem is normal to any idevice
*
wont void the warranty?
stevenlee
post Nov 8 2014, 05:14 PM

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QUOTE(andyfriends @ Nov 8 2014, 05:09 PM)
before 1pm?
*
ya receive around 11:45am
fadzly
post Nov 8 2014, 05:15 PM

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QUOTE(Marcus95 @ Nov 8 2014, 05:09 PM)
lol i remember there are few ppl here that bought iphones for their supplementary line right? i just called maxis and they keep say cannot buy 2 phones all this shiet
*
U cant have ivalue plan on a supplementary lines. Only principle allowed. Like me previously i got 2 principle line. One is ivalue 50 and the others is ivalue 1.
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post Nov 8 2014, 05:17 PM

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QUOTE(stevenlee @ Nov 8 2014, 05:14 PM)
ya receive around 11:45am
*
u just uploaded the pic
tot u just received and then i had chance (i know i am dreaming.............. cry.gif )
fadzly
post Nov 8 2014, 05:17 PM

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QUOTE(andyfriends @ Nov 8 2014, 05:14 PM)
wont void the warranty?
*
Apple wont know. Theres no stickers or seal that can suggest u open a device. But they got 2 stickers for water detector tho. This stickers will turn red when water touch it. Some managed to replace the stickers with others and send it for warranty.
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post Nov 8 2014, 05:19 PM

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QUOTE(andyfriends @ Nov 8 2014, 05:06 PM)
u still cant check from the track btm?
did u update the google doc?
i did and updated our nice dai koh @sweetpuff
and i think most of us did and hence, the "faster" processing
*
cant track, button not there also..
i got PM our taiko with my MOS, so can only wait now loh
TOMEI-R
post Nov 8 2014, 05:21 PM

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QUOTE(fadzly @ Nov 8 2014, 05:13 PM)
Usually if u managed to turn it on during arrival, its not dead upon arrival. But this case usually not becausE of the phone is dead, its only the battery. U need to charge it overnight. If it cant settle, bring it to maxis centre to send for warranty. If u cant wait for it, go to any iphone specialist, open it up, remove the battery, and try to boot it without the battery. Once it on, reinset the battery and let it charge for 10 mins.

This problem is normal to any idevice
*
I dont suggest you do that. If its not powering on means there is some problem with it and needs to be sent back to Apple. Rather than risk voiding the warranty by opening it up by some unauthorized parties which has no knowledge of opening and Iphone 6/6+.
stevenlee
post Nov 8 2014, 05:22 PM

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QUOTE(andyfriends @ Nov 8 2014, 05:17 PM)
u just uploaded the pic
tot u just received and then i had chance (i know i am dreaming..............  cry.gif )
*
when do you make the order?
in fact when I place order, the delivery date is stated Nov 6...
then on Nov 6 I did not receive my parcel then I call to maxis..
I told them, suppose to be ship out but they say due to heavy order , my iphone only can reach on Nov 14... sweat.gif
but today suddenly I see Gdex at my door, haha.. then I know my iphone has arrive earlier than expected rclxm9.gif
axsatr
post Nov 8 2014, 05:23 PM

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QUOTE(andyfriends @ Nov 8 2014, 04:50 PM)
me too.
i am like literally keep observing if any lorry passesby (alth i know is unlikely as today is Sat)
and if anyone calls.

shit hate this feeling.
*
Urgh..i know..i hate them for making me feel like this! rclxub.gif

QUOTE(Revamperz @ Nov 8 2014, 04:50 PM)
laugh.gif itll be over soon pat2
*
blush.gif
fadzly
post Nov 8 2014, 05:27 PM

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QUOTE(TOMEI-R @ Nov 8 2014, 05:21 PM)
I dont suggest you do that. If its not powering on means there is some problem with it and needs to be sent back to Apple. Rather than risk voiding the warranty by opening it up by some unauthorized parties which has no knowledge of opening and Iphone 6/6+.
*
Yes. Only if u are patient. If u cant wait, u can go to any iphone repair specialist. Open it wont void the warranty. They wont know it.


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post Nov 8 2014, 05:29 PM

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Quick update. Hope more of you have received your iPhones. If not, it will be soon. Seeing a large number of orders being triggered to Brightstar.
fouzhi
post Nov 8 2014, 05:32 PM

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QUOTE(andyfriends @ Nov 8 2014, 05:04 PM)
what time did u rec from gdex?
*
About 2pm today
seancorr
post Nov 8 2014, 05:33 PM

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QUOTE(andyfriends @ Nov 8 2014, 05:06 PM)
u still cant check from the track btm?
did u update the google doc?
i did and updated our nice dai koh @sweetpuff
and i think most of us did and hence, the "faster" processing
*
I don't think he has gotten to the 1st November orders as mine is on the his list 2 days ago but still no change yet and I ordered mine @ 3.41am on the 1st so...still long way to go IMHO cry.gif
steve1703
post Nov 8 2014, 05:35 PM

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QUOTE(fouzhi @ Nov 8 2014, 05:32 PM)
About 2pm today
*
wow 2pm? gdex still working? still dint receive mine.. cry.gif cry.gif penang too.. ordered on 2th nov..
cute_boboi
post Nov 8 2014, 05:35 PM

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QUOTE(seancorr @ Nov 8 2014, 05:33 PM)
I don't think he has gotten to the 1st November orders as mine is on the his list 2 days ago but still no change yet and I ordered mine @ 3.41am on the 1st so...still long way to go IMHO  cry.gif
*
Your pre-order is 6+ 64GB Space Gray ?
hmm.gif

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post Nov 8 2014, 05:40 PM

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QUOTE(cute_boboi @ Nov 8 2014, 05:35 PM)
Your pre-order is 6+ 64GB Space Gray ?
hmm.gif
*
No bro..mine is the smaller 6 64GB Gold...not so hot item but still slow cry.gif
elim78
post Nov 8 2014, 05:43 PM

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Got mine from Gdex around 1.30pm! .. Penang here.
steve1703
post Nov 8 2014, 05:46 PM

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QUOTE(elim78 @ Nov 8 2014, 05:43 PM)
Got mine from Gdex around 1.30pm! .. Penang here.
*
when you ordered?
elim78
post Nov 8 2014, 05:48 PM

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QUOTE(steve1703 @ Nov 8 2014, 05:46 PM)
when you ordered?
*
31st Oct ~6.30am
aragorn2976
post Nov 8 2014, 05:49 PM

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Mine still shows as 5 Dec. Bought on 2 Nov... :-(
killer_pussylover
post Nov 8 2014, 05:53 PM

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Was at 1Utama Maxis, they have stock for 16GB Gold.

Wanted to get from them, however, they force you to buy their "overprice" accessories before they sell to you. Damn du lan, don't wanna buy!
netbeans
post Nov 8 2014, 05:53 PM

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MOS update


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cute_boboi
post Nov 8 2014, 05:53 PM

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QUOTE(seancorr @ Nov 8 2014, 05:40 PM)
No bro..mine is the smaller 6 64GB Gold...not so hot item but still slow  cry.gif
*
Seems Maxis is still screwing up and not first come first serve basis doh.gif

TOMEI-R
post Nov 8 2014, 05:55 PM

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QUOTE(killer_pussylover @ Nov 8 2014, 05:53 PM)
Was at 1Utama Maxis, they have stock for 16GB Gold. 

Wanted to get from them, however, they force you to buy their "overprice" accessories before they sell to you.  Damn du lan, don't wanna buy!
*
The one on lower ground? Thats a Maxis dealer. Why not get from Mac City?

This post has been edited by TOMEI-R: Nov 8 2014, 06:02 PM
thy22
post Nov 8 2014, 05:57 PM

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QUOTE(killer_pussylover @ Nov 8 2014, 05:53 PM)
Was at 1Utama Maxis, they have stock for 16GB Gold. 

Wanted to get from them, however, they force you to buy their "overprice" accessories before they sell to you.  Damn du lan, don't wanna buy!
*
the maxis at old wings got nothing one bro. haha
BigMan123
post Nov 8 2014, 05:58 PM

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Apple strategy of selling 16gb by not sending stocks of 64gb and 128 gb. Desperate people may just fall for that trap
rmvalues
post Nov 8 2014, 06:03 PM

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QUOTE(BigMan123 @ Nov 8 2014, 05:58 PM)
Apple strategy of selling 16gb by not sending stocks of 64gb and 128 gb. Desperate people may just fall for that trap
*
doubt that, cause higher capacity Apple earn more margin & profit, why they want to push the lower profit one? hmm.gif hmm.gif hmm.gif
andyfriends
post Nov 8 2014, 06:05 PM

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QUOTE(fadzly @ Nov 8 2014, 05:17 PM)
Apple wont know. Theres no stickers or seal that can suggest u open a device. But they got 2 stickers for water detector tho. This stickers will turn red when water touch it. Some managed to replace the stickers with others and send it for warranty.
*
expert.

thanks
cute_boboi
post Nov 8 2014, 06:07 PM

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QUOTE(BigMan123 @ Nov 8 2014, 05:58 PM)
Apple strategy of selling 16gb by not sending stocks of 64gb and 128 gb. Desperate people may just fall for that trap
*
I guess sales & marketing for Apple or Maxis/telcos, whether local marketing or overseas regional staff, mistakenly assume the purchasing power in Malaysia. They thought due to price gap, there will be more demand for cheaper and lower 16GB models.

They thought 3k+ for 64GB, unlikely will have buyers, since 2k+ is already expensive.

Unknown to them, even with subsidy reduction and price of goods/consumables increasing, people are still spending without any effects. Traffic jams are still as crazy as ever. iPhone demands are still as high every year.

steve1703
post Nov 8 2014, 06:07 PM

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MOS live chat so funny.. I have made payment on 2nd nov and when I ask to check my order, they ask me wheather I have made payment or not. cant they check from their side?
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post Nov 8 2014, 06:07 PM

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QUOTE(stevenlee @ Nov 8 2014, 05:22 PM)
when do you make the order?
in fact when I place order, the delivery date is stated Nov 6...
then on Nov 6 I did not receive my parcel then I call to maxis..
I told them, suppose to be ship out but they say due to heavy order , my iphone only can reach on Nov 14...  sweat.gif
but today suddenly I see Gdex at my door, haha.. then I know my iphone has arrive earlier than expected  rclxm9.gif
*
I ordered on 2.11.
the delivery date is 6.12
but thanks to taigo help now is processing jor
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QUOTE(SweetPuff @ Nov 8 2014, 05:29 PM)
Quick update. Hope more of you have received your iPhones. If not, it will be soon. Seeing a large number of orders being triggered to Brightstar.
*
"seeing"
u mean they are working today too?

maxis should have got g dex to work OT to deliver all the iphone to salvage the situation

This post has been edited by andyfriends: Nov 8 2014, 06:13 PM
andyfriends
post Nov 8 2014, 06:10 PM

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QUOTE(killer_pussylover @ Nov 8 2014, 05:53 PM)
Was at 1Utama Maxis, they have stock for 16GB Gold. 

Wanted to get from them, however, they force you to buy their "overprice" accessories before they sell to you.  Damn du lan, don't wanna buy!
*
complaint
complaint
complaint
andyfriends
post Nov 8 2014, 06:11 PM

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QUOTE(steve1703 @ Nov 8 2014, 06:07 PM)
MOS live chat so funny.. I have made payment on 2nd nov and when I ask to check my order, they ask me wheather I have made payment or not. cant they check from their side?
*
me worse
cant never seem to be able to chat with them, office, my laptop or home pc.
lol
ZaRnX
post Nov 8 2014, 06:13 PM

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its seems having serious stock issue for iphone 6+ 64gb above for space grey. Noone been getting stock.
seancorr
post Nov 8 2014, 06:20 PM

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QUOTE(killer_pussylover @ Nov 8 2014, 05:53 PM)
Was at 1Utama Maxis, they have stock for 16GB Gold. 

Wanted to get from them, however, they force you to buy their "overprice" accessories before they sell to you.  Damn du lan, don't wanna buy!
*
Whoa they look like thugs now refusing to sell it to you. Just boycott them and spread the bad news.
carlosnest
post Nov 8 2014, 06:21 PM

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Today wake up at 12pm, then go The Garden for lunch. After lunch, try my luck to walk in Maxis Center to get iPhone6. So lucky, got 2 set iPhone6 within half and hour time without any hassle. Feeling happy today! smile.gif

user posted image
seancorr
post Nov 8 2014, 06:25 PM

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QUOTE(carlosnest @ Nov 8 2014, 06:21 PM)
Today wake up at 12pm, then go The Garden for lunch. After lunch, try my luck to walk in Maxis Center to get iPhone6. So lucky, got 2 set iPhone6 within half and hour time without any hassle. Feeling happy today! smile.gif

user posted image
*
Are these 16GB sets?
button217
post Nov 8 2014, 06:27 PM

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QUOTE(carlosnest @ Nov 8 2014, 06:21 PM)
Today wake up at 12pm, then go The Garden for lunch. After lunch, try my luck to walk in Maxis Center to get iPhone6. So lucky, got 2 set iPhone6 within half and hour time without any hassle. Feeling happy today! smile.gif

user posted image
*
enjoy ur beauties
seancorr
post Nov 8 2014, 06:32 PM

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QUOTE(andyfriends @ Nov 8 2014, 06:11 PM)
me worse
cant never seem to be able to chat with them, office, my laptop or home pc.
lol
*
Their live chat system isn't the best especially now with many customers trying to know what happened to their MOS order. I find it better to call them up and speak to them even though it takes 10-20 minutes to wait doh.gif
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post Nov 8 2014, 06:40 PM

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QUOTE(steve1703 @ Nov 8 2014, 06:07 PM)
MOS live chat so funny.. I have made payment on 2nd nov and when I ask to check my order, they ask me wheather I have made payment or not. cant they check from their side?
*
typical brainless maxis CS line
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post Nov 8 2014, 06:44 PM

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f*ck maxis really, not going to buy from them. First them and my last
stevenlee
post Nov 8 2014, 06:44 PM

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I notice 16G still have stock...
all 64G sold out... probably the 16G really not enough space...
I get mine 64G and without install anything I left around 54G only...
10G has use to install IOS and their free apps
chaisin
post Nov 8 2014, 06:49 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 02:42 PM)
So disappointed with Maxis. Received a dead iPhone 6 Plus, just after a day. It won't accept any charging.
*
Try hard reset.

Press power button + home button together. Press and hold until ur device restart again (Apple logo appear on screen)

Press and hold for around 15 seconds then Apple logo shall appear. Once Apple logo appear, ur device will be working perfectly now. No need replacement device if u can see Apple logo appear again.


No need third party to open and remove ur battery (it may kid ur warranty)


lov3u99
post Nov 8 2014, 06:49 PM

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QUOTE(andyfriends @ Nov 8 2014, 06:07 PM)
I ordered on  2.11.
the delivery date is 6.12
but thanks to taigo help now is processing jor
*
wad mean by taigo help???
Kernkraft400
post Nov 8 2014, 06:54 PM

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QUOTE(chaisin @ Nov 8 2014, 06:49 PM)
Try hard reset.

Press power button + home button together. Press and hold until ur device restart again (Apple logo appear on screen)

Press and hold for around 15 seconds then Apple logo shall appear. Once Apple logo appear, ur device will be working perfectly now. No need replacement device if u can see Apple logo appear again.
No need third party to open and remove ur battery (it may kid ur warranty)
*
Hey. I was really lucky to get a new sealed unit as my replacement. Thank you Aliza from Maxis Centre Danga Bay smile.gif
sirnevio
post Nov 8 2014, 06:56 PM

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Ordered On :01 November 2014
Order ID :MOS1394770
Order Status :Order Confirmed Your Order is being processed from our end.
Shipped on :Friday, 28 Nov 2014
Shipping to :KL

sad.gif
endless88
post Nov 8 2014, 06:57 PM

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Update. My order changed to packaging now, order on 01nov 7pm. Able to track in MOS also. Fingers crossed
ryudell
post Nov 8 2014, 07:05 PM

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mine as of today, changed to "pickpack":

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lov3u99
post Nov 8 2014, 07:05 PM

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QUOTE(endless88 @ Nov 8 2014, 06:57 PM)
Update.  My order changed to packaging now, order on 01nov 7pm. Able to track in MOS also. Fingers crossed
*
your location should be in klang valley?
nickelkadmium
post Nov 8 2014, 07:17 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 06:54 PM)
Hey. I was really lucky to get a new sealed unit as my replacement. Thank you Aliza from Maxis Centre Danga Bay smile.gif
*
Congratz got new replacement. I still havent open my box. Hopefully there will be no problem.
carlosnest
post Nov 8 2014, 07:24 PM

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QUOTE(seancorr @ Nov 8 2014, 06:25 PM)
Are these 16GB sets?
*
Hi, Space Grey 16gb & Gold 64gb. biggrin.gif

This post has been edited by carlosnest: Nov 8 2014, 07:27 PM
BotakPrince
post Nov 8 2014, 07:25 PM

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QUOTE(fadzly @ Nov 8 2014, 05:17 PM)
Apple wont know. Theres no stickers or seal that can suggest u open a device. But they got 2 stickers for water detector tho. This stickers will turn red when water touch it. Some managed to replace the stickers with others and send it for warranty.
*
Bro, care to tell me where the stickers are for ip6 and 6+?

Watched the tear down video on ifixit but can't seem to locate it
ryudell
post Nov 8 2014, 07:28 PM

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seeing most of you ald get the hands on the new toy!

dayummm...#feelinganxious
RonanGow
post Nov 8 2014, 07:32 PM

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QUOTE(endless88 @ Nov 8 2014, 06:57 PM)
Update.  My order changed to packaging now, order on 01nov 7pm. Able to track in MOS also. Fingers crossed
*
Now is Nov 1st turn .....yeah
ZaRnX
post Nov 8 2014, 07:50 PM

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Hopefully my prediction are wrong on iPhone six plus space Grey stocks.
SpIcYjOe
post Nov 8 2014, 08:09 PM

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anyone know which outlet has iPhone 6 Plus Gold 64GB for contract signing? Within the Klang Valley.
sunyen
post Nov 8 2014, 08:18 PM

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QUOTE(SpIcYjOe @ Nov 8 2014, 08:09 PM)
anyone know which outlet has iPhone 6 Plus Gold 64GB for contract signing? Within the Klang Valley.
*
I think at the moment entire Malaysia no ready stock for plus 64gb especially space gray. Meanwhile the most available model is gold 16gb for 6+. Almost everywhere still got stock.
seancorr
post Nov 8 2014, 08:24 PM

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QUOTE(RonanGow @ Nov 8 2014, 07:32 PM)
Now is Nov 1st turn .....yeah
*
I hope so mine's also 1st Nov @ 3.41am but no tracking yet doh.gif
RonanGow
post Nov 8 2014, 08:32 PM

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QUOTE(seancorr @ Nov 8 2014, 08:24 PM)
I hope so mine's also 1st Nov @ 3.41am but no tracking yet  doh.gif
*
Mine Nov 1st 3pm can track already , but my sis one still unable to track same day same time same credit card same address .......

This post has been edited by RonanGow: Nov 8 2014, 08:33 PM
segiempat
post Nov 8 2014, 08:45 PM

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eCurve latest

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cryspower
post Nov 8 2014, 08:50 PM

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my other line's iphone6 64GB silver arrived yesterday from maxis yesterday(ordered via phone on 1st Nov) but was not at home. so i collected it from the courier office this morning. much like i complain about some of the poor service they gave during the last 2 weeks in one way or another, i must commend 2 things : the iphone self collection launch which went thru pretty smoothly and fast, and also the delivery of the 1st batch of iphones preorders.
hellfried
post Nov 8 2014, 09:01 PM

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Just wondering if anyone had similar experience when activating the sim card. Called up the 1-300 number on the card in the box and was talking to this lady. After verifying my IC number and all, she asked me which plan I chose with my new phone. Then she asked me how long the contract is for. She sounded as if she doesn't know what plan I bought the phone for. Seems to me that they should already have this information when I bought the phone on line. If I was mean I could have told her only for 12 months where the upfront payment would be higher and she wouldn't know!

This post has been edited by hellfried: Nov 8 2014, 09:02 PM
TSgengstapo
post Nov 8 2014, 09:08 PM

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QUOTE(hellfried @ Nov 8 2014, 09:01 PM)
Just wondering if anyone had similar experience when activating the sim card. Called up the 1-300 number on the card in the box and was talking to this lady. After verifying my IC number and all, she asked me which plan I chose with my new phone. Then she asked me how long the contract is for. She sounded as if she doesn't know what plan I bought the phone for. Seems to me that they should already have this information when I bought the phone on line. If I was mean I could have told her only for 12 months where the upfront payment would be higher and she wouldn't know!
*
Maybe in few days you could try again & tell us the result rclxms.gif rclxms.gif tongue.gif
hellfried
post Nov 8 2014, 09:31 PM

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QUOTE(gengstapo @ Nov 8 2014, 09:08 PM)
Maybe in few days you could try again & tell us the result  rclxms.gif  rclxms.gif  tongue.gif
*
Too late as I already told the truth and she has probably keyed the info into the system. smile.gif

BTW does anyone know if I want to convert a normal sim card to a micro sim, do I have to go to Maxis centers or can any phone shop do it?

This post has been edited by hellfried: Nov 8 2014, 09:33 PM
belfong
post Nov 8 2014, 09:36 PM

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QUOTE(segiempat @ Nov 8 2014, 08:45 PM)
eCurve latest

user posted image
*
That's nice of eCurve to put this up. I wish other maxis centers would do the same. So I wonder how long we have to wait before the restock? End Nov?

attw
post Nov 8 2014, 09:39 PM

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QUOTE(belfong @ Nov 8 2014, 09:36 PM)
That's nice of eCurve to put this up. I wish other maxis centers would do the same. So I wonder how long we have to wait before the restock? End Nov?
*
I think most of them do put it up. I've seen the same one at a maxis exclusive partner outlet here in Klang. And same stock availability too, hahaha...
eymc
post Nov 8 2014, 09:41 PM

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The new phone comes with sim card? Lets say i cont with old sim can?
meltan
post Nov 8 2014, 09:48 PM

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QUOTE(eymc @ Nov 8 2014, 09:41 PM)
The new phone comes with sim card? Lets say i cont with old sim can?
*
Yes, it comes with a new sim. But I didn't take it as my current sim is already nano sim.
rathian_mhfu
post Nov 8 2014, 09:58 PM

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16gb soon will not relevant anymore..
RonanGow
post Nov 8 2014, 10:30 PM

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my Order is in pickpack!! yahoooooo but still has yet receive call from maxis....
fadzly
post Nov 8 2014, 10:35 PM

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QUOTE(Kernkraft400 @ Nov 8 2014, 06:54 PM)
Hey. I was really lucky to get a new sealed unit as my replacement. Thank you Aliza from Maxis Centre Danga Bay smile.gif
*
bro.. i tot jalan depan sudah tutup? TMJ mau kawen woooo
eymc
post Nov 8 2014, 10:44 PM

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QUOTE(meltan @ Nov 8 2014, 09:48 PM)
Yes, it comes with a new sim. But I didn't take it as my current sim is already nano sim.
*
Ah...perfect!,, thank u!,,

belfong
post Nov 8 2014, 11:08 PM

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With a better camera, 16GB is just not enough if one takes lots of photos. I just don't understand why Apple didn't have a 32GB as minimum. It's just crazy!

nic1188
post Nov 8 2014, 11:08 PM

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Guys, try to put your name as reservation in Maxis Sentral store. I dropped down my name on 6th and pick up the phone 8th morning.
GingerNinja
post Nov 8 2014, 11:12 PM

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QUOTE(nic1188 @ Nov 8 2014, 11:08 PM)
Guys, try to put your name as reservation in Maxis Sentral store. I dropped down my name on 6th and pick up the phone 8th morning.
*
iPhone 6+ available?
kuntakinte
post Nov 8 2014, 11:15 PM

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QUOTE(belfong @ Nov 8 2014, 11:08 PM)
With a better camera, 16GB is just not enough if one takes lots of photos. I just don't understand why Apple didn't have a 32GB as minimum. It's just crazy!
*
They are hoping to sell more iCloud services
button217
post Nov 8 2014, 11:16 PM

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Anyone from the batch of 31st oct Klang Valley received their phones ?
treehill
post Nov 8 2014, 11:16 PM

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QUOTE(belfong @ Nov 8 2014, 11:08 PM)
With a better camera, 16GB is just not enough if one takes lots of photos. I just don't understand why Apple didn't have a 32GB as minimum. It's just crazy!
*
Bro, it is 1 of the way to make you buy additional storage in iCloud. USD0.99 per mth for addtional 20GB...

This post has been edited by treehill: Nov 8 2014, 11:18 PM
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post Nov 8 2014, 11:18 PM

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Those which have pickpack status on friday I guess most likely will receive by monday and tuesday... Some already received today I guess... If office closed then probably hv to go self pickup or ask for re-delivery...
endless88
post Nov 8 2014, 11:26 PM

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QUOTE(lov3u99 @ Nov 8 2014, 07:05 PM)
your location should be in klang valley?
*
Yup. Kl delivery address
nic1188
post Nov 8 2014, 11:33 PM

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QUOTE(GingerNinja @ Nov 8 2014, 11:12 PM)
iPhone 6+ available?
*
Ya. You could try to ask. As I signed up Iphone 6 64gb and my friend signed up 6+ 64gb.
Iphone 6+ 16gb gold still have stocks when I left this morning.
GingerNinja
post Nov 8 2014, 11:44 PM

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QUOTE(nic1188 @ Nov 8 2014, 11:33 PM)
Ya. You could try to ask. As I signed up Iphone 6 64gb and my friend signed up 6+ 64gb.
Iphone 6+ 16gb gold still have stocks when I left this morning.
*
Damnnn. Alright bro.
Will check it out.
thank you smile.gif
netbeans
post Nov 8 2014, 11:49 PM

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QUOTE(button217 @ Nov 8 2014, 11:16 PM)
Anyone from the batch of 31st oct Klang Valley received their phones ?
*
Haven't receive. 😓😓
button217
post Nov 8 2014, 11:52 PM

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QUOTE(netbeans @ Nov 8 2014, 11:49 PM)
Haven't receive. 😓😓
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hopefully it will be monday or tuesday smile.gif my status on mos is pickpack. so yeah *fingers crossed*
tcken
post Nov 8 2014, 11:54 PM

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aiseh. just checked maxis site, theres no more 64gb iphone. anyone able to book 64gb one?
zenhai88
post Nov 9 2014, 12:02 AM

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I think most of the online preordered 64gb space grey have not delivered.
Hot model, hopefully they can get the stock soon.
Lucky85
post Nov 9 2014, 12:19 AM

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QUOTE(button217 @ Nov 8 2014, 11:52 PM)
hopefully it will be monday or tuesday smile.gif my status on mos is pickpack. so yeah *fingers crossed*
*
I also same with you..wish next week together receive ya...
rathian_mhfu
post Nov 9 2014, 12:19 AM

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QUOTE(zenhai88 @ Nov 9 2014, 12:02 AM)
I think most of the online preordered 64gb space grey have not delivered.
Hot model, hopefully they can get the stock soon.
*
My 128 still unknown where it is now
rathian_mhfu
post Nov 9 2014, 12:21 AM

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Guys my friend work in maxis said no more stock now..awaiting new stock to come in this monday..i hope hes just jocking
andyfriends
post Nov 9 2014, 12:24 AM

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when the parcel delivered, did u all open to check the iPhone before acknowledge receipt of after that only check?
rmvalues
post Nov 9 2014, 12:25 AM

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QUOTE(andyfriends @ Nov 9 2014, 12:24 AM)
when the parcel delivered, did u all open to check the iPhone before acknowledge receipt of after that only check?
*
you got missing part/accessories?
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post Nov 9 2014, 12:31 AM

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QUOTE(nic1188 @ Nov 8 2014, 11:08 PM)
Guys, try to put your name as reservation in Maxis Sentral store. I dropped down my name on 6th and pick up the phone 8th morning.
*
where is maxis sentral store?klcc?
vexus
post Nov 9 2014, 12:32 AM

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http://www.macrumors.com/2014/11/07/apple-...phone-6-6-plus/

new batch phone coming in with new memory module
celciuz
post Nov 9 2014, 12:38 AM

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QUOTE(vexus @ Nov 9 2014, 12:32 AM)
http://www.macrumors.com/2014/11/07/apple-...phone-6-6-plus/

new batch phone coming in with new memory module
*
I hope I'm getting the new stock... Sigh... No status change yet =(
angelofro
post Nov 9 2014, 12:47 AM

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QUOTE(celciuz @ Nov 9 2014, 12:38 AM)
I hope I'm getting the new stock... Sigh... No status change yet =(
*
ya. same with me. the shipped date still is 2nd dec, and cant track also.
nickelkadmium
post Nov 9 2014, 01:39 AM

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QUOTE(zenhai88 @ Nov 9 2014, 12:02 AM)
I think most of the online preordered 64gb space grey have not delivered.
Hot model, hopefully they can get the stock soon.
*
Mine delivered this afternoon bro. Ordered 31st 7.30 am. And i was not even at home to receive it. My sis who took it for me from Gdex
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post Nov 9 2014, 01:40 AM

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This post has been edited by XeactorZ: Nov 9 2014, 01:43 AM
marogal
post Nov 9 2014, 01:48 AM

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now this is weird. when i made the first order on 31st oct, the page went error at the payment page. maxis claimed they did not receive the transaction although my bank confirmed the transaction went thru (although the security tac was not requested).
I couldn't wait any longer for maxis to revert within 5 working days. i tried 2nd attempt on the 2nd nov. it went thru successfully with the purchase order sms and email obtained. I notify maxis and they say will cancel the first order if they really receive the money.
Only the 2nd attempt order appear in my maxis store order list since then. When i'm happily seeing the order is currently at the pickpack stage this morning, shocking.gif SUDDENLY tonight it pop out another MOS ID and stated ordered on 31st oct !!! so now i got 2 MOS ID with the same mobile number? worst still it stated shipped on 6th nov (which is a past date). rclxub.gif

This post has been edited by marogal: Nov 9 2014, 01:50 AM


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TSgengstapo
post Nov 9 2014, 03:08 AM

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QUOTE(vexus @ Nov 9 2014, 12:32 AM)
http://www.macrumors.com/2014/11/07/apple-...phone-6-6-plus/

new batch phone coming in with new memory module
*
This is fuking serious
Pay at premium price but receive bad product~
seancorr
post Nov 9 2014, 03:16 AM

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QUOTE(nickelkadmium @ Nov 9 2014, 01:39 AM)
Mine delivered this afternoon bro. Ordered 31st 7.30 am. And i was not even at home to receive it. My sis who took it for me from Gdex
*
Wow you managed to receive it through a proxy?
slickz
post Nov 9 2014, 07:26 AM

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QUOTE(gengstapo @ Nov 9 2014, 03:08 AM)
This is fuking serious
Pay at premium price but receive bad product~
*
It's coming from a korean website that did not state its source. Korea = Samsung's home ground. Don't simply trust everything you read.

http://appleinsider.com/articles/14/11/07/...-to-make-switch


QUOTE
[Update: a source close to Apple has clarified that user-reported issues with large capacity iPhone 6 models are very rare, and that the company does not have any plans to recall the phones due to "faulty hardware," and that there is not a defect in the Anobit components those models use. The source of the rumor is a minor publication in Korea that is said to have close ties to Samsung.




In other news, maxis kena TIAOW so hard on their FB maxis delivery success photo page.

https://www.facebook.com/maxis/photos/a.128...9347986/?type=1

This post has been edited by slickz: Nov 9 2014, 07:27 AM
segiempat
post Nov 9 2014, 08:07 AM

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QUOTE(slickz @ Nov 9 2014, 07:26 AM)
It's coming from a korean website that did not state its source. Korea = Samsung's home ground. Don't simply trust everything you read.

http://appleinsider.com/articles/14/11/07/...-to-make-switch
In other news, maxis kena TIAOW so hard on their FB maxis delivery success photo page.

https://www.facebook.com/maxis/photos/a.128...9347986/?type=1
*
We need to do one with all angry customers! Anyway, their social media team very efficient in deleting angry customers posts. Even definition of Pre-order also kena deleted haha

user posted image

This post has been edited by segiempat: Nov 9 2014, 08:25 AM
666devil
post Nov 9 2014, 08:48 AM

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This is the problem with Malaysian. Complaint Kao kao never take any action with tribunal. Heck just go together, create a template and submit complain to spam tribunal la. Can do everything online.
So what will happen next week? Ohhh I finally receive my phone. Thank you maxis!!
Then everything back to normal.
Next year, repeat the same sh!t with loyal customer still buying iPhone from them.
If this happened in US, one customer also enough to bring them to court.
olly
post Nov 9 2014, 08:49 AM

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QUOTE(Lucky85 @ Nov 9 2014, 12:19 AM)
I also same with you..wish next week together receive ya...
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me too, 6+,SG, order on 13 OCT, 7am, PJ area
dinozilla
post Nov 9 2014, 09:16 AM

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QUOTE(segiempat @ Nov 9 2014, 08:07 AM)
We need to do one with all angry customers! Anyway, their social media team very efficient in deleting angry customers posts. Even definition of Pre-order also kena deleted haha

user posted image
*
look carefully....now they completely ignore those nagging posts...
but nicely responding the thank you note from receiving customer...
CRM fail big time...
seancorr
post Nov 9 2014, 09:27 AM

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I just got off the phone with my friend who had ordered his and had a delivery date of Dec 12th and he called me up to tell me he had his phone delivered to him on Friday the 7th.

Now I'm totally in the WTF moment now.
ZaRnX
post Nov 9 2014, 09:28 AM

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yeap, i believe most of the delivered phone are either gold or silver (i6+)
nickelkadmium
post Nov 9 2014, 09:30 AM

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QUOTE(seancorr @ Nov 9 2014, 03:16 AM)
Wow you managed to receive it through a proxy?
*
Ya. My brother signed it off for me. I thnk Gdex is not really strict on that matter. Prolly because they got too many phones to be delivered so just give it to proxy ok already
segiempat
post Nov 9 2014, 09:32 AM

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QUOTE(ZaRnX @ Nov 9 2014, 09:28 AM)
yeap, i believe most of the delivered phone are either gold or silver (i6+)
*
Anyone here or your friends received 64 plus space gray pre ordered??? I have a feeling this model was long out of stock before 3am 31st. Those ordered after probably on second batch already. Please tell me this is not true.
seancorr
post Nov 9 2014, 09:52 AM

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QUOTE(nickelkadmium @ Nov 9 2014, 09:30 AM)
Ya. My brother signed it off for me. I thnk Gdex is not really strict on that matter. Prolly because they got too many phones to be delivered so just give it to proxy ok already
*
Yeah it was a stupid idea for them to ask the owner to wait whole day for the phone.

I just got my friend's ID and his is MOS14220XX ordered on the 3RD OF NOVEMBER which is scheduled for delivery on the 12th of December and he got his on the 7th of November. Really wtf man and I'm still waiting for mine with an order ID of MOS13792XX which is way in front in queue.

[09:33:42 AM] Maxis: Welcome to LIVE Chat.
[09:33:42 AM] Maxis: Hi, i'm Gordon. How may i assist you?
[09:34:11 AM] Me: Hi Gordon I would like you to check my iphone 6 order. My order ID is MOS13792XX
[09:35:29 AM] Maxis: Sure.
[09:35:29 AM] Me: My friend just got off the phone telling me he received his phone last Friday on the 7th of November when his delivery date stated online was for the 12th of December so he told me to ask Maxis what happened to my order which is scheduled for the 14th of November for delivery
[09:35:42 AM] Maxis: As per checking, your order is still under progress.
[09:35:50 AM] Me: How can his order which came in later than mine managed to get his phone before me??
[09:36:03 AM] Maxis: I see.
[09:36:35 AM] Maxis: As for orders made before the 3rd of November, you can expect the phone to reach you by 14th of Nov (7working days from the 6th Nov)
[09:36:35 AM] Me: That's a month difference between our order delivery date
[09:38:24 AM] Maxis: The date that shows on your 'track my order' is a defaulted date.
[09:38:39 AM] Me: I understand that but how come there is such a difference? Isn't the orders supposed to be in queue? I felt really angry when his order managed to cut past my queue
[09:39:16 AM] Maxis: We're currently fulfilling orders made from 31st Oct till 3rd Nov for it to reach by 7 working days from the 6th Nov.

Looks like Maxis is randomly delivering phones to customers regardless your order time!! vmad.gif vmad.gif vmad.gif

This post has been edited by seancorr: Nov 9 2014, 10:08 AM
segiempat
post Nov 9 2014, 10:14 AM

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while everyone else are talking about casings and battery life, us loyal MAXIS customers are still talking about pre-ordering...
geek8585
post Nov 9 2014, 10:22 AM

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I think my space grey 6+ 64GB from Apple online store will reach faster than you guys... It is in the state of Arrived Facility from DHL tracking LOL

This post has been edited by geek8585: Nov 9 2014, 10:23 AM
Moonflown
post Nov 9 2014, 10:38 AM

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QUOTE(seancorr @ Nov 9 2014, 09:52 AM)
Yeah it was a stupid idea for them to ask the owner to wait whole day for the phone.

I just got my friend's ID and his is MOS14220XX ordered on the 3RD OF NOVEMBER which is scheduled for delivery on the 12th of December and he got his on the 7th of November. Really wtf man and I'm still waiting for mine with an order ID of MOS13792XX which is way in front in queue.

[09:33:42 AM] Maxis: Welcome to LIVE Chat.
[09:33:42 AM] Maxis: Hi, i'm Gordon. How may i assist you?
[09:34:11 AM] Me: Hi Gordon I would like you to check my iphone 6 order. My order ID is MOS13792XX
[09:35:29 AM] Maxis: Sure.
[09:35:29 AM] Me: My friend just got off the phone telling me he received his phone last Friday on the 7th of November when his delivery date stated online was for the 12th of December so he told me to ask Maxis what happened to my order which is scheduled for the 14th of November for delivery
[09:35:42 AM] Maxis: As per checking, your order is still under progress.
[09:35:50 AM] Me: How can his order which came in later than mine managed to get his phone before me??
[09:36:03 AM] Maxis: I see.
[09:36:35 AM] Maxis: As for orders made before the 3rd of November, you can expect the phone to reach you by 14th of Nov (7working days from the 6th Nov)
[09:36:35 AM] Me: That's a month difference between our order delivery date
[09:38:24 AM] Maxis: The date that shows on your 'track my order' is a defaulted date.
[09:38:39 AM] Me: I understand that but how come there is such a difference? Isn't the orders supposed to be in queue? I felt really angry when his order managed to cut past my queue
[09:39:16 AM] Maxis: We're currently fulfilling orders made from 31st Oct till 3rd Nov for it to reach by 7 working days from the 6th Nov.

Looks like Maxis is randomly delivering phones to customers regardless your order time!!  vmad.gif  vmad.gif  vmad.gif
*
Dude you need to calm down and think logically. Delivery is totally up to the logistics where they determine the optimal delivery schedule for pre-order phones and hence you will only get an estimated date. Heck, even Amazon pre-orders are randomized.

Its kinda sad when you see so many people got so frustrated just because of a "first world problem - eg. not getting phones earlier" as life is so much more than an iPhone. And no, I have not got mine despite ordering on 31st and I enjoy the anticipation of my phone.
geek8585
post Nov 9 2014, 10:43 AM

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QUOTE(Moonflown @ Nov 9 2014, 10:38 AM)
Dude you need to calm down and think logically. Delivery is totally up to the logistics where they determine the optimal delivery schedule for pre-order phones and hence you will only get an estimated date. Heck, even Amazon pre-orders are randomized.

Its kinda sad when you see so many people got so frustrated just because of a "first world problem - eg. not getting phones earlier" as life is so much more than an iPhone. And no, I have not got mine despite ordering on 31st and I enjoy the anticipation of my phone.
*
Bro , I quite agree with your statement. IMO, the launch in Malaysia is 6/11... I can accept it reach me by coming week, Monday to Friday... Seriously I don't mind... At least I read it as reasonable handling on my delivery... Of course, it will be much more appreciate if they can provide me earlier...
sudhirian
post Nov 9 2014, 10:43 AM

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QUOTE(Moonflown @ Nov 9 2014, 10:38 AM)
Dude you need to calm down and think logically. Delivery is totally up to the logistics where they determine the optimal delivery schedule for pre-order phones and hence you will only get an estimated date. Heck, even Amazon pre-orders are randomized.

Its kinda sad when you see so many people got so frustrated just because of a "first world problem - eg. not getting phones earlier" as life is so much more than an iPhone. And no, I have not got mine despite ordering on 31st and I enjoy the anticipation of my phone.
*
That's the spirit and right attitude. A seasoned online shopper I presume? smile.gif
electron
post Nov 9 2014, 10:56 AM

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QUOTE(marogal @ Nov 9 2014, 01:48 AM)
now this is weird. when i made the first order on 31st oct, the page went error at the payment page. maxis claimed they did not receive the transaction although my bank confirmed the transaction went thru (although the security tac was not requested).
I couldn't wait any longer for maxis to revert within 5 working days. i tried 2nd attempt on the 2nd nov. it went thru successfully with the purchase order sms and email obtained. I notify maxis and they say will cancel the first order if they really receive the money.
Only the 2nd attempt order appear in my maxis store order list since then. When i'm happily seeing the order is currently at the pickpack stage this morning,  shocking.gif SUDDENLY tonight it pop out another MOS ID and stated ordered on 31st oct !!! so now i got 2 MOS ID with the same mobile number? worst still it stated shipped on 6th nov (which is a past date).  rclxub.gif
*
same here
i contacted Maxis and had a report filed.
they'll check on it and cancel the additional order and reverse the payment
marogal
post Nov 9 2014, 11:06 AM

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QUOTE(electron @ Nov 9 2014, 10:56 AM)
same here
i contacted Maxis and had a report filed.
they'll check on it and cancel the additional order and reverse the payment
*
Thanks electron. I will contact maxis now to file a report to reverse my payment then.
TOMEI-R
post Nov 9 2014, 11:25 AM

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QUOTE(segiempat @ Nov 9 2014, 10:14 AM)
while everyone else are talking about casings and battery life, us loyal MAXIS customers are still talking about pre-ordering...
*
Who told to you to be "loyal" anyway?
laugh.gif laugh.gif

QUOTE(geek8585 @ Nov 9 2014, 10:22 AM)
I think my space grey 6+ 64GB from Apple online store will reach faster than you guys... It is in the state of Arrived Facility from DHL tracking LOL
*
I heard some people already received theirs from Apple Online Store on Friday. nod.gif

paulchents
post Nov 9 2014, 12:14 PM

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Relax guys. U will get it soon. But waiting is really no fun, just don't get angry over it
kuntakinte
post Nov 9 2014, 12:16 PM

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Just got a call from bright star delivery guys, looks like they are delivering on Sunday too and say my order will arrive by this evening....

Ordered 31st oct 203pm ip6+ 64gb gold....

So, just chill out guys, they are coming and I think all orders can be fulfilled within the promised 7 working days based on this workrate
paulchents
post Nov 9 2014, 12:20 PM

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QUOTE(kuntakinte @ Nov 9 2014, 12:16 PM)
Just got a call from bright star delivery guys, looks like they are delivering on Sunday too and say my order will arrive by this evening....

Ordered 31st oct 203pm ip6+ 64gb gold....

So, just chill out guys, they are coming and I think all orders can be fulfilled within the promised 7 working days based on this workrate
*
Where is your location?
kuntakinte
post Nov 9 2014, 12:23 PM

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QUOTE(paulchents @ Nov 9 2014, 12:20 PM)
Where is your location?
*
Hapoy garden, Old Klang Road, KL
htlaets
post Nov 9 2014, 12:27 PM

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QUOTE(kuntakinte @ Nov 9 2014, 12:23 PM)
Hapoy garden, Old Klang Road, KL
*
just got the call too. and we are living in the same area icon_idea.gif rclxm9.gif
Szehow88
post Nov 9 2014, 12:33 PM

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QUOTE(htlaets @ Nov 9 2014, 12:27 PM)
just got the call too. and we are living in the same area  icon_idea.gif  rclxm9.gif
*
Puchong kinrara still waiting. BS CS says deliver on monday
RonanGow
post Nov 9 2014, 12:42 PM

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QUOTE(Szehow88 @ Nov 9 2014, 12:33 PM)
Puchong kinrara still waiting. BS CS says deliver on monday
*
Seri kembagan area , still waiting call sad.gif
zenhai88
post Nov 9 2014, 12:46 PM

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Seem like no news for my iPhone 6 plus 64GB space grey
ZaRnX
post Nov 9 2014, 12:50 PM

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QUOTE(zenhai88 @ Nov 9 2014, 12:46 PM)
Seem like no news for my iPhone 6 plus 64GB space grey
*
agreed. I believe maxis screw up that portion of stock ordering. I am waiting for mine too.
andyfriends
post Nov 9 2014, 01:15 PM

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QUOTE(kuntakinte @ Nov 9 2014, 12:23 PM)
Hapoy garden, Old Klang Road, KL
*
u have their hp no that i can call to check?
bs or g dex is sending?

This post has been edited by andyfriends: Nov 9 2014, 01:19 PM
andyfriends
post Nov 9 2014, 01:16 PM

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QUOTE(RonanGow @ Nov 9 2014, 12:42 PM)
Seri kembagan area , still waiting call sad.gif
*
me too sad.gif
geek8585
post Nov 9 2014, 01:29 PM

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QUOTE(TOMEI-R @ Nov 9 2014, 11:25 AM)
Who told to you to be "loyal" anyway?
laugh.gif  laugh.gif
I heard some people already received theirs from Apple Online Store on Friday. nod.gif
*
wow that's is real efficient rclxms.gif
paulchents
post Nov 9 2014, 01:35 PM

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I think klang valley bs sending themselves. Outstation all gdex

Btw I am from klang. So far no call. Also I call bs on Friday they said they are off during weekends.
andyfriends
post Nov 9 2014, 01:37 PM

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QUOTE(paulchents @ Nov 9 2014, 01:35 PM)
I think klang valley bs sending themselves. Outstation all gdex

Btw I am from klang. So far no call. Also I call bs on Friday they said they are off during weekends.
*
if i have their no, i dont mind picking up from them from okr
GingerNinja
post Nov 9 2014, 01:48 PM

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QUOTE(electron @ Nov 9 2014, 10:56 AM)
same here
i contacted Maxis and had a report filed.
they'll check on it and cancel the additional order and reverse the payment
*
I got the same thing this morning. WTF
Now trying to ask them for a refund. but they said your payment unsuccessful but then why i have 2 MOS codes in my tracking. LOL
button217
post Nov 9 2014, 01:59 PM

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QUOTE(kuntakinte @ Nov 9 2014, 12:16 PM)
Just got a call from bright star delivery guys, looks like they are delivering on Sunday too and say my order will arrive by this evening....

Ordered 31st oct 203pm ip6+ 64gb gold....

So, just chill out guys, they are coming and I think all orders can be fulfilled within the promised 7 working days based on this workrate
*
wow congrats. no calls on mine yet sad.gif
thy22
post Nov 9 2014, 02:21 PM

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is BS office open today?
ZaRnX
post Nov 9 2014, 02:27 PM

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nope. i believe BS delivery are just helping out during sunday while the office is close.

This post has been edited by ZaRnX: Nov 9 2014, 02:41 PM
kuntakinte
post Nov 9 2014, 02:50 PM

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OK. Just got it. BS guys delivered it themselves. Came with a new nano sim

Ok. Have to start foundling it.

Good luck guys. Hope you get yours soon

Btw, they didn't even check your IC. Just ask to sign and fill up IC number and off they go for another delivery

This post has been edited by kuntakinte: Nov 9 2014, 02:54 PM
thy22
post Nov 9 2014, 02:56 PM

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QUOTE(kuntakinte @ Nov 9 2014, 02:50 PM)
OK. Just got it.  BS guys delivered it themselves.  Came with a new nano sim

Ok. Have to start foundling it.

Good luck guys.  Hope you get yours soon

Btw, they didn't even check your IC.  Just ask to sign and fill up IC number and off they go for another delivery
*
what ?! I changed delivery address cuz of 'no 3rd party collection is allowed' frm maxis. damnnn..
andyfriends
post Nov 9 2014, 02:57 PM

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QUOTE(kuntakinte @ Nov 9 2014, 02:50 PM)
OK. Just got it.  BS guys delivered it themselves.  Came with a new nano sim

Ok. Have to start foundling it.

Good luck guys.  Hope you get yours soon

Btw, they didn't even check your IC.  Just ask to sign and fill up IC number and off they go for another delivery
*
u have their hp no?

This post has been edited by andyfriends: Nov 9 2014, 03:00 PM
Lucky85
post Nov 9 2014, 03:08 PM

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Kindly share again the bs cs contact number..thanks
ZaRnX
post Nov 9 2014, 03:22 PM

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1-300-88-2744 press '1'
htlaets
post Nov 9 2014, 03:49 PM

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BS just delivered mine with new nano SIM. He said he has plenty more to deliver after me
paulchents
post Nov 9 2014, 03:57 PM

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QUOTE(htlaets @ Nov 9 2014, 03:49 PM)
BS just delivered mine with new nano SIM. He said he has plenty more to deliver after me
*
Did he call u before he come over ?
paulchents
post Nov 9 2014, 03:58 PM

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QUOTE(andyfriends @ Nov 9 2014, 01:37 PM)
if i have their no, i dont mind picking up from them from okr
*
So sorry. Bs do not allow self pick up so u just have to wait for them

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