Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
|
|
 Nov 7 2014, 06:55 PM
Return to original view | Post
#1
|
 
Senior Member
1,217 posts Joined: Jan 2003 From: Kuala Lumpur  
|
QUOTE(thunderbird @ Nov 7 2014, 06:44 PM) Just walked in Machine and bought another iphone6 64GB... what color? where?!Maxis pre-order?? hahaha, joke of the year..... plain stupid...  |
|
|
|
|
|
Nov 10 2014, 12:16 PM
Return to original view | Post
#2
|
|
Senior Member
1,217 posts Joined: Jan 2003 From: Kuala Lumpur
|
QUOTE(michellewcm @ Nov 10 2014, 12:01 PM) I just had the worst conversation with mos CS Lalitha. sorry to hear that. but if i remember correctly it's already stated in their terms upfront during pre-order, changing of address is not allowed. not so sure about someone else signing off the package but this is not under Maxis' control, it should be BS. self collection will screw up BS tracking and stuff i think.Thinking maxis would have some courtesy to be flexible as I will be admiting to hospital tonight not knowing when I can be discharge... I asked if I can get someone to sign off the package on behalf-answer is no, I asked if I can do self collection with bs since my phone is already there-no as well I asked if the address could be send to hospital -a big fat no too I got angry and asked so you took my money and not willing to give me my phone ,self collect or assign a proxy. She asked me to get a refund and walk in to their maxis store to purchase or arrange the delivery date to a month later. I got even angrier and requested to speak to manager. She said this is how they handle the angry customers and there is no need to speak to the mgr as it will be the same. All the angry customers accepted the 14days refund! I want the refund now why must I tolerate with their 14 days nonsense and not allowing me to speak to the mgr. How can I escalate this to their higher mgmnt?... unfortunately every company have their own Standard Operating Procedure, how stuff works. also they have their asses all covered in their T&C; there might be delay in delivery, refund, etc etc. there's nothing much that you can do. your best bet is to get them to send it to the hospital, since yours is quite a unique case. good luck. |
|
|
Nov 10 2014, 12:47 PM
Return to original view | Post
#3
|
|
Senior Member
1,217 posts Joined: Jan 2003 From: Kuala Lumpur
|
QUOTE(ctwong @ Nov 10 2014, 12:30 PM) Having one hell of a WFT moment, Just received my iPhones from Apple where I ordered them on the 6th November. And my order from Maxis is still no where in sight. oh man, i should have ordered from Apple. i was hoping Plus 64GB SG will be available. now that there's no news on new stocks from telcos and resellers, and delivery from Apple is now 3-4 weeks. face palmAnybody from Maxis in the forum, please help, cant afford to wait at home everyday for the delivery. Thanks and much appreciated. |
|
|
Nov 10 2014, 08:35 PM
Return to original view | Post
#4
|
|
Senior Member
1,217 posts Joined: Jan 2003 From: Kuala Lumpur
|
-delete-
This post has been edited by s.n.a.g: Nov 10 2014, 08:39 PM |
|
Topic ClosedOptions
|
| Change to: |  0.1616sec
 1.22
 7 queries
 GZIP Disabled
Time is now: 14th December 2025 - 10:14 AM |
Quote