Yesterday i called to Brightstar to check on my order.
My order is in their system and the phone in the warehouse.
I was told the phone will be delivered to me earliest on Monday or Tuesday.
Because i'll be off to Korea on Sunday morning for a week, so i've got no choice but to re-schedule delivery to 17/11. I even ask if any possibility to receive today, she said not possible. Btw, my location is Ipoh.
Very sad coz can't take new phone with me for holiday...
Surprise, surprise, surprise!
GDEX deliver the phone to my office this morning!
Delivery guy came without calling.
I wasn't in the office.
My staff received it (I thought 3rd party receive is not allowed?).
Thanks Brightstar and GDEX for being so efficient.
Receiving the phone 2 days after official launch is not too bad at all, is it?
Whew. Glad you have your phone. But definitely not an acceptable experience in my book.
Personal thought is that I'm excited that Malaysians have no reservations to purchase stuff online. But definitely Maxis is not there yet when it comes to the experience. I think we need some significant changes in order to gain back the trust we have lost.