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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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Revamperz
post Nov 7 2014, 11:55 PM

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for those who cancel and waiting for refund , do u have some kinda statement or just wait for maxis to call u?
Revamperz
post Nov 8 2014, 12:05 AM

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QUOTE(ivy87 @ Nov 8 2014, 12:02 AM)
For my case, the chat agent said will raise my case to the relevant department.
Wait for that dept to proceed on my request and usually will take 7-14 working days AGAIN...

He gave me a case ID as well in the end...
*
ok then this mean i need to call em back , dint get any case id

thanks!
Revamperz
post Nov 8 2014, 11:54 AM

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QUOTE(honkit @ Nov 8 2014, 11:17 AM)
Great to see many of you receiving your phone.
I ordered my iPhone 6 16GB on 31th October and still yet to deliver.
7-14days from nov 6 was still the status.
Called maxis and said the same thing. Request for store pick up and was disallowed.
So screwed up.
*
16 gb should be readily available on most retail now. tell em if it take longer just cancel it. heck even self collect on 6th i was told there even 16gb set ready for walk ins later
Revamperz
post Nov 8 2014, 04:50 PM

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QUOTE(axsatr @ Nov 8 2014, 04:46 PM)
FINALLY! TRACK SHIPMENT BUTTON! *I'm literally crying...damn you maxis and your horrid CS leaving me at the precipice of sorrow!
*
laugh.gif itll be over soon pat2
Revamperz
post Nov 11 2014, 03:34 PM

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fudge up maxis. sudently the centre call up that my 2nd 64gb set is ready to pickup. the set that suppose to be refund which already confirm on 2 nov. they checkup system also confuse. now the refund time reset back 2 weeks. not only the server but thier team is incompetent. dunno how many duplicate order already , maybe there even someone who got more then 1 iphone delivered. who knows!
Revamperz
post Nov 17 2014, 07:49 AM

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those who asking refund from maxis @ preorder. did u get ur refund edy?
Revamperz
post Dec 1 2014, 02:12 PM

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For those who cancel and refund on last iphone 6 predorder , have u guys receive your refund?

I havent got it n call em just now , the horror is , it said that my refund case start at 28 November ! and need to wait at least 14 days after that. WTF?! I paid at 2nd November and proceed on cancelling on 6th Nov , the day that ive been told that i cant get 2 set.Now they telling the system only make my case 2 days ago? They will ask someone to call me back later, they better do coz if im going to Maxis im sure 100% im going to make a scene.

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