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Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
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electron
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 Nov 9 2014, 10:56 AM
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QUOTE(marogal @ Nov 9 2014, 01:48 AM) now this is weird. when i made the first order on 31st oct, the page went error at the payment page. maxis claimed they did not receive the transaction although my bank confirmed the transaction went thru (although the security tac was not requested). I couldn't wait any longer for maxis to revert within 5 working days. i tried 2nd attempt on the 2nd nov. it went thru successfully with the purchase order sms and email obtained. I notify maxis and they say will cancel the first order if they really receive the money. Only the 2nd attempt order appear in my maxis store order list since then. When i'm happily seeing the order is currently at the pickpack stage this morning,  SUDDENLY tonight it pop out another MOS ID and stated ordered on 31st oct !!! so now i got 2 MOS ID with the same mobile number? worst still it stated shipped on 6th nov (which is a past date).  same here i contacted Maxis and had a report filed. they'll check on it and cancel the additional order and reverse the payment |
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electron
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Nov 10 2014, 10:33 AM
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QUOTE(nickelkadmium @ Nov 10 2014, 10:28 AM) funny thing. Just received SMS from Maxis stating MOSxxxxxx is dispatched. Tracking number for your order is MOSxxxxxx. Secs later received another sms. Your Order MOSxxxxx is delivered. I on the other hand, have already got the phone since Saturday by GDEX. hahaha oh maxis.... i guess GDEX just submitted the delivery status back to maxis |
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electron
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Nov 10 2014, 10:55 AM
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Just got mine, 2 days ahead of the date given by maxis during order confirmation
MOS137XXXX
6+ 64G Gold
i think space gray version might have slower delivery because i heard demand very high for that colour
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electron
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Nov 10 2014, 10:58 AM
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QUOTE(deosiri @ Nov 10 2014, 10:57 AM) Hi, may I know where is your area? Penang was told by maxis that delivery will be on the 12th earlier when the called up to confirm the order |
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electron
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Nov 10 2014, 01:46 PM
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QUOTE(olly @ Nov 10 2014, 01:28 PM) make my order 31 OCT, deliver to PJ area, call MOS, told me deliver to me on 14 Nov, wtf  when i check with MOS last Saturday on the order status, they also told be by 14 Nov but i got mine this morning i think they rather under promise rather than over promise |
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electron
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Nov 10 2014, 03:25 PM
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QUOTE(reddevilchoo @ Nov 10 2014, 02:27 PM) My situation is worst probably. Pre-order on 31st Oct @ 3am and yet received phone nor track from my MOS account. When I clicked 'Your current order', it shows 'You have no orders to track'...  did you get a MOS number? when i got the "You have no orders to track" maxis said my order didn't go through (my 1st order died after payment due to connection issue, card charged, no confirmation received) and no MOS number issued |
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electron
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Nov 12 2014, 11:36 AM
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oh man, my supposedly bad order which maxis is supposedly checking to cancel is now in pickpack
dunno how they gonna handle 2 24months i-value for one single line
maxis really going nuts
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electron
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Nov 12 2014, 11:52 AM
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QUOTE(seancorr @ Nov 12 2014, 11:39 AM) Those who canceled their orders are getting their phones while those who genuinely want their orders get delivered are left with no phones didn't cancel that order but due to server issue, no confirmation and maxis can't find the order so re-ordered later in that day then suddenly the order surfaced and filed a report to maxis to investigate. no response from them till today yet |
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electron
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Nov 12 2014, 06:03 PM
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i think BS is understaffed to handle the delivery
GDex seems to be doing an ok job
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