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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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attw
post Nov 8 2014, 09:39 PM

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QUOTE(belfong @ Nov 8 2014, 09:36 PM)
That's nice of eCurve to put this up. I wish other maxis centers would do the same. So I wonder how long we have to wait before the restock? End Nov?
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I think most of them do put it up. I've seen the same one at a maxis exclusive partner outlet here in Klang. And same stock availability too, hahaha...
attw
post Nov 9 2014, 08:41 PM

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Guys, how much does extra data costs once you exceeded the data in your iValue plan?
attw
post Nov 9 2014, 09:02 PM

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QUOTE(sunyen @ Nov 9 2014, 08:58 PM)
0.00

Throttled to GPRS-like speed
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Huh, can't pay to increase after that? So cham...
attw
post Nov 9 2014, 09:27 PM

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QUOTE(ryudell @ Nov 9 2014, 09:17 PM)
buy addtional quota *100*7#
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Any idea what it costs?
attw
post Nov 10 2014, 08:20 PM

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QUOTE(button217 @ Nov 10 2014, 08:17 PM)
sunway pyramid maxis only has 16gb silver iphone 6 and 6+. the rest sold out ~
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Pretty much the same for most outlets
attw
post Nov 10 2014, 08:28 PM

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QUOTE(button217 @ Nov 10 2014, 08:25 PM)
indeed. curve still has 16gb gold 6 and 6+ . but pyramid left with silver.
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The thing that baffles me is there are so many that can't wait to get their new phones, but over at our Garage Sales, got so many scalpers hunting for preys who want "maxis sets" iPhone 6.

Well, willing buyer, willing seller.
attw
post Nov 10 2014, 08:40 PM

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QUOTE(s.n.a.g @ Nov 10 2014, 08:35 PM)
did they just lowered the price?
i remember 6+ 64GB for iValue 1 is RM2599 or something
http://www.maxis.com.my/en/personal/device...le/iphone6.html
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They just changed the display format. There are now two tabs, one for 24 months and one for 12. You're looking at the 24 months one. Price is the same as launched.
attw
post Nov 13 2014, 03:36 PM

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QUOTE(evoangel @ Nov 13 2014, 11:38 AM)
Hmmm that I'm not sure. I just walk in and straight tell them I need 2 units 16gb of iPhone 6+ Gold.  Then they said ok and we sat down proceed with payment.

Maybe some of the variant sold out but I didn't ask much as it was already late at 9pm. So they just proceed with what I requested.
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Ya, most places still got 16GB, it's the 64GB that's out of stock - e v e r y w h e r e biggrin.gif
attw
post Nov 13 2014, 04:00 PM

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QUOTE(gengstapo @ Nov 13 2014, 03:52 PM)
16gb too tiny, ppl go to 64 coz no choices as the 32 version ws obsolete lol
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Agreed, I would have happily taken a 32gb set, end of story nod.gif
attw
post Nov 13 2014, 08:13 PM

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QUOTE(TOMEI-R @ Nov 13 2014, 06:23 PM)
Finally got my 6Plus Gold today, 13/11/14

Let me take you through my "Experience" from Preordering from Maxis Online Store.
-Like everyone else, I was waiting for the MOS to get online on the 31/10/14. Tried to log in but just couldn't get into their website. Tried and tried logging in from 12am to morning in between short naps and getting up to try. It was really mad. The site was down most of them time. Tried in the morning while in the office till night time and still couldn't log in. Once or twice manage to get into booking page, but didnt get to placed an order for it. Kept trying and trying until midnight and gave up because still couldn't log in. Woke up on the 1st November at 5am and thought wanted to give it a try. Suprisingly, it was a smooth log in and I placed my order. Was quoted 7 Working days delivery from the 6th November. Couldn't select self collect at KLCC on the 6th as it was full already.

-Didnt get selected for Midnight Collection. So had to wait for them to deliver to me. Called CS and asked if I could self collect at KLCC on the 6th and was turned down as the say they have no such policy.

-6/11 - Status on MOS changed to Order Status : Order Confirmed.

-8/11 - Status on MOS - TRACK button and function appeared. Was told once there is a Track button on your MOS status, means stock is already allocated for you.

-10/11- Status Changed to Pickpack. Called Brightstar. Was told that my phone was with them already and are waiting to be "Packed". Ask if I could self collect and was turned down. Reason- Maxis doesn't allow.

-11/11- No news. Called and was told that it would be coming "these one or two days". Again asked to self collect, they say must seek Maxis's approval.

-12/11- Called Brightstar. Was told that the "phone was already out for delivery". When I got really frustrated and talked to a manager, he got someone to call me back. Promised delivery today. Confirmed. Waited patiently. No one called, no news no nothing. Called them later in the evening, and they got a woman to call me back saying definately sending to me tomorrow (12/11) by afternoon. Confirmed again. Call Maxis 123, told them I wanted to cancel and CS say no problem and will get it done for me. Immediately, my order on MOS immediately dissapeared. (That was the fastest update I could get  doh.gif ).

-13/11- Nobody from Brightstar called. No delivery truck no nothing. Maxis 123 called me again asking if I confirm cancellign the order. I gave them a piece of my mind and said that I want to cancel if they dont send to me today. The CS say will get back to me. No news. Waited till 2pm because Brighstar promised that they will send by afternoon. Call Brighstar again and the CS at Brightstar had no idea what happened to my package and apologized. Promised to get someone from logistics to call. 3:30pm , a lady called me back. At that time I was already around PJ area. She apologized and told me the lorry broke down so wanted to send again tomorrow. I told directly, enough of all this bullshit, Im nearby PJ and I will collect from your office and Im on my way. I was very upset already and she was said she had to call Maxis. I told her i dont care, I want my phone because I PAID for it already since the 1st. Went up to their office and she let me collect my phone. I looked at the Delivery order, and the date was 11/11 and then changed to 12/11 then 13/11. I asked her why didnt deliver the unit and she couldn't answer.  rclxub.gif

Once collected, Maxis immediately sent me a message saying My Order has been dispatched. Then another message and emailed saying my order has been delivered.

As Im typing this, Maxis 123 called me to confirm if I have received the phone. My question is, why suddenly all the concern when after I self collected. Why not beforehand?

I have bought my previous Iphone 5 and 5s from Maxis and has been a Maxis customer for many years. This time to be fair, Maxis did deliver my Iphone 6 to me with the promised 7 working days from the 6th because its only the 13/11 today. But not without many calls here and there (and I MEAN IT, MANY), broken promises, headaches, ill informed Maxis and Brightstar CS and ultimately I had to collect the phone myself from their office in PJ.

Is is worth it to go to all these trouble to get an Iphone from Maxis? It is up for you guys to decide. Good luck to those who have yet to get your phones. Im sure you will learn something from my experience here and hope you will receive your phones soon.
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Which is why I'm still waiting to walk into a maxis outlet to purchase. Patience is a virtue smile.gif

Anyway, Congrats on finally getting your phone! I just wonder if some of this is caused by the introduction of Brightstar as a distributor for the first time.



attw
post Nov 13 2014, 11:25 PM

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QUOTE(TOMEI-R @ Nov 13 2014, 10:49 PM)
No stock at the moment except 16GB for walk ins. tongue.gif heck they cant even deliver for those who preordered.
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Ya, I know. Patiently wait lor... I wish they start some sort of wait list so that we could put our names in there - at least then I don't have to keep checking with maxis' branches everywhere on a regular basis for stock availability... Anyways, like I said earlier, maybe end December/early January should be fine, ha ha.. Enjoy your new phone!!
attw
post Nov 14 2014, 06:26 PM

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QUOTE(ctwong @ Nov 14 2014, 06:21 PM)
Hi There,

Is anyone reporting Maxis to the Tribunal for Consumer Claims Malaysia for the Pre-Order Fiasco?

Cheers,

CT
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And the nature of your complaint would be?
I think you can only complain if you requested a refund and they deny you.
attw
post Nov 14 2014, 06:27 PM

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QUOTE(TOMEI-R @ Nov 14 2014, 06:23 PM)
I think I've figured out how your 950MB data usage went to... tongue.gif
You've update your device to ios 8.1 using your data.  nod.gif
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Hmmm, I thought iOS would have prevented an OTA update using cellular data?
attw
post Nov 14 2014, 06:36 PM

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QUOTE(ctwong @ Nov 14 2014, 06:32 PM)
So there is nothing we can do and just let Maxis bullied us?  sad.gif
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Define bullying.

And by bullying you mean taking your money first without being able to deliver on time, then I'm afraid yes, they can. But upon realizing that they can't deliver you can request a refund and they have to refund. But if you don't request a refund I can't really see how you have a case against them.

I may be wrong of course, am not well versed with the law. But I do know that consumers don't get adequate protection in this country compared to others.
attw
post Nov 14 2014, 06:59 PM

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QUOTE(TOMEI-R @ Nov 14 2014, 06:41 PM)
You can always opt to buy elsewhere. Again, why make it like Maxis is the only reseller you could get your iphones from?
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This is so true.your money, so your call thumbup.gif
attw
post Nov 14 2014, 07:18 PM

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QUOTE(genzi0401 @ Nov 14 2014, 07:01 PM)
ipoh parade maxis
[attachmentid=4216641]
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Wish I was in Ipoh
attw
post Nov 15 2014, 09:13 AM

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QUOTE(ctwong @ Nov 14 2014, 07:52 PM)
I would if I could, attw: says I don't have the case to file for a complaint as they are willing to refund me.

I am caught in a dilemma and now I might be writing directly to MORTEN LUNDAL on this matter, I feel justice must be done here somehow.

Thanks for the moral support though.

Cheers,
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Well, like I mentioned, I'm no expert in the law, but I do know our country doesn't give much about consumer rights. You are well within your rights to write to them directly.
attw
post Nov 16 2014, 09:40 AM

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QUOTE(BigMan123 @ Nov 16 2014, 08:21 AM)
A big mess by maxis....however, outside lowyat forum, you dont hear a thing. Everyone thinks maxis's delivery to door step is a huge success. There was even a picture of the MD delivering the 1st unit all over the papers
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Actually outside this forum, there's plenty more verbal abuse being hurled at them. Just check out maxis' FB page and you'll get an idea. But unless everyone cancel their orders and port out of maxis en masse, then only will maxis feel the pinch. But if everyone needs to continue using maxis for some reason or the other, would it make any difference?
attw
post Nov 16 2014, 01:37 PM

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QUOTE(frozzbyte @ Nov 16 2014, 11:28 AM)
That's why I'm sitting out from this launch. Didn't give a damn when they open the online store for pre-order. Buat sakit hati jer. Learnt my lesson during their 5s launch last time. So this time I'll just wait for my contract to finish by December and change to surfmore 75. No point paying 2-3 hundreds each month, being MOC but get nothing out of it.

Time to get it from Apple Online store
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Same bro, when I couldn't pre order to self collect I had a gut feeling the deliveries won't go well so I left it and decided to wait.
attw
post Nov 16 2014, 01:39 PM

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QUOTE(BigMan123 @ Nov 16 2014, 12:46 PM)
Let me check their FB. Digi and Celcom have stocks but people are unwilling to move out. To switch telcos, you need 3 days before they will release phone to you
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I was at Midvalley yesterday, maxis only had 16GB left but you could get other models at DiGi and celcom, though it's limited as well.

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