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 Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014

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marogal
post Nov 9 2014, 01:48 AM

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now this is weird. when i made the first order on 31st oct, the page went error at the payment page. maxis claimed they did not receive the transaction although my bank confirmed the transaction went thru (although the security tac was not requested).
I couldn't wait any longer for maxis to revert within 5 working days. i tried 2nd attempt on the 2nd nov. it went thru successfully with the purchase order sms and email obtained. I notify maxis and they say will cancel the first order if they really receive the money.
Only the 2nd attempt order appear in my maxis store order list since then. When i'm happily seeing the order is currently at the pickpack stage this morning, shocking.gif SUDDENLY tonight it pop out another MOS ID and stated ordered on 31st oct !!! so now i got 2 MOS ID with the same mobile number? worst still it stated shipped on 6th nov (which is a past date). rclxub.gif

This post has been edited by marogal: Nov 9 2014, 01:50 AM


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marogal
post Nov 9 2014, 11:06 AM

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QUOTE(electron @ Nov 9 2014, 10:56 AM)
same here
i contacted Maxis and had a report filed.
they'll check on it and cancel the additional order and reverse the payment
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Thanks electron. I will contact maxis now to file a report to reverse my payment then.
marogal
post Nov 10 2014, 04:38 PM

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QUOTE(button217 @ Nov 10 2014, 04:06 PM)
ur from subang too?? awaiting for my area subang too
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I'm waiting at Subang too. Pickpack since 8.11.14.
marogal
post Nov 11 2014, 04:38 PM

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QUOTE(button217 @ Nov 11 2014, 04:32 PM)
subang area . received my 6+ today at 3pm. my mum
collected on my behalf . so called strict no 3rd party collector.
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Ah I called up they say mine not today. Subang area too why don they just delivery together? Cryyyyy

marogal
post Nov 11 2014, 04:55 PM

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QUOTE(button217 @ Nov 11 2014, 04:48 PM)
which part ? mines usj . according to the dude, he is on a mass delivery of bout 30 phones and it is just usj alone . he will call before making the delivery no worries
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I'm at ss15 only. No calls so far. Sad
marogal
post Nov 11 2014, 05:18 PM

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QUOTE(button217 @ Nov 11 2014, 05:07 PM)
most likely tomorrow then ? have some faith .
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Ya pray hard.
Oh just 10mins they reach. Cool. Still got hope probably.

marogal
post Nov 12 2014, 10:19 AM

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QUOTE(ryudell @ Nov 12 2014, 10:13 AM)
Wah lau! What did you tell maxis? N whr's the office?
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Yes what u told Maxis? I request for that yesterday but they refuse !!
marogal
post Nov 12 2014, 12:48 PM

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QUOTE(mohdshakir @ Nov 12 2014, 12:43 PM)
Mine in pickpack since yesterday evening. Last night sent to GDEX by Brightstar, and get my phone just now
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Gdex is much faster. BS is delaying everything!! They are not any courier service company. I don und why they wanted to take up this task.
My order at pickpack since Saturday!! I call up BS everyday n still today they told me won't be today. It will be within this week. The phone is at their warehouse now, just nobody to send out. I can't accept this reason!!

I think if they send everything to gdex now tml everyone will be getting their phone.

This post has been edited by marogal: Nov 12 2014, 12:49 PM
marogal
post Nov 12 2014, 06:00 PM

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QUOTE(Nabeyl @ Nov 12 2014, 05:54 PM)
got mine already, earlier than 14th as mentioned in website.

guess it happens to u guys as well  biggrin.gif
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Not at all. Mine pick pack since Saturday. Shipment stated 11.11 but till now no calls. BS confirm not today. Only hope is tml n Friday. Stock in warehouse no delivery boy.
marogal
post Nov 13 2014, 02:54 PM

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QUOTE(ZaRnX @ Nov 13 2014, 02:53 PM)
Initially call up BS, to check if my phone still in the warehouse, if yes, call maxis to mention that i am going to self collect at warehouse SS19. they will send authorization form, rmb the MOS staff name. Then call BS to arrange pick up. They will give you the info accordingly.
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I call maxis twice yesterday but refuse for me to self pick up. How u do that? Depends on CS? Haiz
marogal
post Nov 13 2014, 03:09 PM

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QUOTE(ZaRnX @ Nov 13 2014, 02:58 PM)
This is exactly my script
"Good day, i would need to arrange pick up from Brightstar office as i had confirmed my phone is with them. Due to some complication, i couldnt wait for delivery. Could you kindly send the authorization to BS and i will arrange with them? Thanks."
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Thanks !! I'm trying again.
marogal
post Nov 13 2014, 04:00 PM

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QUOTE(kevintcf @ Nov 13 2014, 03:53 PM)
mood spoilt too....bright star vehicle broke down...cannot make it today...lame excuse....only tmr can deliver....=.=
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What excuse is that? Which area?
marogal
post Nov 13 2014, 04:49 PM

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QUOTE(ZaRnX @ Nov 13 2014, 02:58 PM)
This is exactly my script
"Good day, i would need to arrange pick up from Brightstar office as i had confirmed my phone is with them. Due to some complication, i couldnt wait for delivery. Could you kindly send the authorization to BS and i will arrange with them? Thanks."
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I'm not that lucky. They willing to proceed for me mention the MOS team may only revert to me by tml. What's the point? I insist for today the gal say will return me a call before she finish work at 5.30pm. 😭
marogal
post Nov 14 2014, 01:31 PM

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I receive my ip6 64gb space grey this morning!! Finally!
marogal
post Nov 14 2014, 02:47 PM

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QUOTE(JZZZZZ @ Nov 14 2014, 01:32 PM)
Date of order and MOS?
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Mos140xxxxx
Order date : 2nd nov
Pickpack : 8 nov
marogal
post Nov 14 2014, 11:58 PM

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QUOTE(aragorn2976 @ Nov 14 2014, 09:07 PM)
Chat with online agent just now and they said that I should be getting the phone today or tomorrow (same old tune.. boring).

Online agent said that the phone is with their courier, BrightStar. They told me NOT to contact them (BrightStar) as they are already overwhelmed with the delivery of the phones. *hmmm*...

At the end, online agent asked if they could help me with anything else? "*sigh*, if you can deliver my phone tomorrow, that would be great".

Online agent: Comment noted....

grumble.gif  grumble.gif  grumble.gif
*
If ur order status is already at pick pack. Don't wait just call up brightstar. Most probably at their warehouse already. Once confirmed just go to their office for self collect. My Fren did that too.


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