My order status on mos : order is in pickpack. Since im working , can i collect it from gdex instead?
Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
Maxis iPhone Discussion Thread V7, iPhone 6/6+ available - 6 Nov 2014
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Nov 8 2014, 11:26 AM
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#1
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My order status on mos : order is in pickpack. Since im working , can i collect it from gdex instead?
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Nov 8 2014, 03:51 PM
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#2
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QUOTE(nickelkadmium @ Nov 8 2014, 03:44 PM) Got my phone already! wow. congrats. i ordered mine on 7.3 31st oct. still has not receive itAct my sis got it for me haha. Was in pavi watching movie, sister called at 1 ish said phone is delivered. She just told the Gdex guy that this is for her brother. So the Gdex guy just past it to her. It comes in the maxis green box. Ordered MOS 31st Oct, 7am ish Ip6 64gb grey, kota kemuning Hang tight guys. Yours will be at your door steps soon |
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Nov 8 2014, 06:27 PM
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#3
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Nov 8 2014, 11:16 PM
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#4
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Anyone from the batch of 31st oct Klang Valley received their phones ?
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Nov 8 2014, 11:52 PM
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#5
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Nov 9 2014, 01:59 PM
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#6
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QUOTE(kuntakinte @ Nov 9 2014, 12:16 PM) Just got a call from bright star delivery guys, looks like they are delivering on Sunday too and say my order will arrive by this evening.... wow congrats. no calls on mine yet Ordered 31st oct 203pm ip6+ 64gb gold.... So, just chill out guys, they are coming and I think all orders can be fulfilled within the promised 7 working days based on this workrate |
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Nov 9 2014, 06:16 PM
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#7
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Congrats to all that got their phones even on a sunday. Cant wait for mine. Enjoy ur beauties
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Nov 9 2014, 11:27 PM
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#8
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Nov 10 2014, 09:31 AM
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#9
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QUOTE(paulchents @ Nov 10 2014, 09:13 AM) For those who preorder on 31st. We beat the que by pressing refresh button hundreds of times and fight the server, overcome the obstacles and totally ignore sleeping, finally succeeded in buying prolly in the morning 7am. And we paid first to secure the phone. Today is 10th we don't even know where is our phone. Good job maxshit. been sleeping every 30 minutes refresh refresh. bought it on 31st 7.20 and still no news of my phoneAs for digi, friend didn't manage to buy on mos. walk in to digi store on the 7th, digi promise to send tomorrow. He got it next day 10am |
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Nov 10 2014, 09:35 AM
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#10
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Nov 10 2014, 09:37 AM
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#11
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Nov 10 2014, 10:45 AM
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#12
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QUOTE(deosiri @ Nov 10 2014, 10:42 AM) Anyone with order number MOS137xxxx got your phone already? Mine is 134XXXX still have not gotten it yetI check with BS last Friday they said will send either today or tomorrow but just now called again they say within this week. So am I need to wait at home for one week just because of the phone??? |
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Nov 10 2014, 11:23 AM
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#13
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Nov 10 2014, 11:39 AM
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#14
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Just got off the phone with BS. Noted 3rd party collection is not acceptable.If ur area is BS , then the phone collection is very strict. If gdex might be more lenient.
This post has been edited by button217: Nov 10 2014, 11:40 AM |
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Nov 10 2014, 11:56 AM
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#15
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Nov 10 2014, 12:06 PM
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#16
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QUOTE(michellewcm @ Nov 10 2014, 12:01 PM) I just had the worst conversation with mos CS Lalitha. plain rude of her. change of address is acceptable. i just changed mine to my office address. A CS at MOS suggested me to take unpaid leave and bum around to wait for my phone. stupid .Thinking maxis would have some courtesy to be flexible as I will be admiting to hospital tonight not knowing when I can be discharge... I asked if I can get someone to sign off the package on behalf-answer is no, I asked if I can do self collection with bs since my phone is already there-no as well I asked if the address could be send to hospital -a big fat no too I got angry and asked so you took my money and not willing to give me my phone ,self collect or assign a proxy. She asked me to get a refund and walk in to their maxis store to purchase or arrange the delivery date to a month later. I got even angrier and requested to speak to manager. She said this is how they handle the angry customers and there is no need to speak to the mgr as it will be the same. All the angry customers accepted the 14days refund! I want the refund now why must I tolerate with their 14 days nonsense and not allowing me to speak to the mgr. How can I escalate this to their higher mgmnt?... This post has been edited by button217: Nov 10 2014, 12:10 PM |
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Nov 10 2014, 12:21 PM
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#17
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QUOTE(s.n.a.g @ Nov 10 2014, 12:16 PM) sorry to hear that. but if i remember correctly it's already stated in their terms upfront during pre-order, changing of address is not allowed. not so sure about someone else signing off the package but this is not under Maxis' control, it should be BS. self collection will screw up BS tracking and stuff i think. change of address is allowed. You just have to notify maxis to 'change of delivery address' and they will key in their system but would not be shown at MOS . BS allows address changes but only approval from maxis . As they do the delivery based on the address in the system. After verifying all the details then only they will change the address.unfortunately every company have their own Standard Operating Procedure, how stuff works. also they have their asses all covered in their T&C; there might be delay in delivery, refund, etc etc. there's nothing much that you can do. your best bet is to get them to send it to the hospital, since yours is quite a unique case. good luck. This post has been edited by button217: Nov 10 2014, 12:22 PM |
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Nov 10 2014, 12:35 PM
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#18
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Nov 10 2014, 12:40 PM
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#19
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Nov 10 2014, 01:03 PM
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#20
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