Before you ask a question, please search through the old thread over at https://forum.lowyat.net/topic/106419 first, or at least read the first few posts.

Pos Malaysia's website
Pos Laju online tracking service (Usually updated at around 10AM or 11PM) Update: Appears that some have trouble with this, so you can try here or here as well.
Pos Laju rates (Remember to read the fine print. Certain cost not included yet one)
Pos Malaysia Network (Addresses, direct contact info etc). Pos Laju can also be delivered through a third party company called Mailboxes Etc
Pos Laju pickup service coverage and details
More Pos Laju services
Pos Malaysia customer service tollfree hotline: 1-300-300-300 (Operating Hours: Mon – Fri : 8.30am to 8.00pm ; Saturdays: 8:30 am to 5:00 pm)
Pos Malaysia customer service email address: csc@pos.com.my
Second delivery is FOC. Contact Pos Laju to arrange









Shall update this with more info later

This post has been edited by electronicfly: Jan 30 2012, 10:32 PM

Misc Info

Comparisons between Pos Malaysia's postal services:
Normal mail = Stamp only, no tracking, no signature required. From RM0.60 onwards
Registered mail = Stamp and registered mail sticker, tracking available, signature required, for packages <2KG only. From RM2.20 onwards
e-Parcel = e-Parcel form, tracking available, signature required, for packages >2KG only. From RM7 onwards
Pos Laju = Pos Laju form, tracking available, signature required, expedited mail. From RM6 onwards
Pos Ekspres = Pos Ekspres envelope/box of set price and size, tracking available, no signature required, expedited mail, for documents only. From RM3 onwards

Tracking codes:
Registered mail: RDxxxxxxxxxMY (Domestic) or RFxxxxxxxxxMY (From overseas, in this case Hong Kong. Not sure about from other countries)
Pos Laju: EMxxxxxxxxxMY or EDxxxxxxxxxMY
e-Parcel: CDxxxxxxxxxMY
Pos Ekspres: LExxxxxxxxxMY or LGxxxxxxxxxMY


Volumetric weight measurement = [length(cm) x width(cm) x height(cm)] / 6000 = KG

Lingo:
Expedited mail = express mail
Flyers = Courier plastic bags
Cut off time = Deadline for parcels to be sent if you want it to be processed on that day itself, if not will only be processed at the next working day
Item collected from the counter = Time parcel was posted
Item dispatch out from origin station = Time parcel was sent from Post Office to Pos Laju Center
Item arrived at processing center = Time parcel arrived at Pos Laju Center
Unable To Deliver The Item Due To Addressee Not Available At Time Of Delivery = No one was available to accept parcel when delivery person arrived. Contact Pos Laju for FOC second delivery or self-collect at stated location.
Unable to deliver the item due to missed delivery = Pos Laju delayed parcel. Can get Sender to make report and claim

This post has been edited by electronicfly: Feb 11 2012, 10:28 AM

First
Anyway i want ask question. I live in Machang Bubok area, so will my packages be sent to poslaju kulim or.poslaju bukit mertajam? Help pls thanks for those who live here.

i need to send box is about 28cm x 22cm x 18cm . weight <500gm. how much they charge? is it they charge weight or volumetric. thankzz

I think you need to call Pos Laju to ask about this, as I believe their areas are divided by postcode one. Hopefully someone here stays near you and so knows.

if the person not lazy, then volumetric since it's so bulky. you can calculate the volumetric weight yourself (I already put the formula above) and check through the Pos Laju website how much you'll need to pay.

Nice electronicfly ! .. finally we got a new thread for Poslaju and with a clearer info on the 1st post...

thanks electronicfly

lol, easier to copy and paste than to create ma

would need your help though, since I think you're more well versed in these stuff than I am. Anything else you think should be on the first post?

I think you've put almost all the needed infos... couldn't think of anymore at the moment. Already clear enough

Oh okay. btw where is PO Bukit Mertajam? Is it the post office or poslaju office which one? My package got held there.

har sound expensives lo. i thought less than 30cm is count weight

If they left a note/card for you then there should be the address at the note/card.

btw, here is the Bukit Mertajam main office address:

POSLAJU BUKIT MERTAJAM
No 42 Jalan Bayu Mutiara 1
Taman Bayu Mutiara, Mukim 11
Bukit Tengah
14000 Bukit Mertajam
Pulau Pinang

04-507 4513

You can call them to double confirm the place

28cm x 22cm x 18cm .. Should be charge by weight Less than 500gm send within west Malaysia is Rm6

This post has been edited by Strawberry<3: Dec 1 2011, 06:16 PM

Hmm, not depends on how hardworking the counter staff is one meh? coz the size is quite bulky d, and if calculated with volumetric weight it'll be 1.8+kg d.
@kamfoo either way, I hope you get charged by weight only, if not so emm dai

quite depend on them but mostly they will lazy to measure if there are alot of people. Have to depend on his luck now

I'm going to Poslaju tomorrow. And I want to post something.

What is the procedure?

Like need to take number etc.

Thanks in advance

all poslaju need to get number except for smaller branch like at cyberjaya post office, need to que.

get the form and fill up 1st before get the number. Don't fill up when already at the counter, everyone hate when people do that. It's make everyone waiting longer.

This post has been edited by nordingh: Dec 12 2011, 02:43 PM

Haha ok
thanks

after I fill the form, then I should just take number and go the counter and then what will the staff will ask me to do?

Do I need to pack them in the plastic or they will do it? (I mean the Poslaju 'plastic')

If I do it myself, do I have to pack/wrap them at the counter or before?

Sorry if u don't get it

btw, I will go to Poslaju Batu Caves, I think need to take number..

most poslaju counter no need for you to take queue number. Just fill the form and queue at the counter.

packing - it is recommended for you to pack your items. Do the packing before coming to poslaju counter

I wrap it using A4 paper. I mean the poslaju plastic that like.. Err.. I mean if I buy something they will pack the item inside something like Poslaju plastic. So where can I get it? 0.0 at the counter?

you can request at the counter.

need to wrap 1st yourself before go. The poslaju plastic only for someone who have an account with them and only available at big Poslaju center. I have ask before, they always say don't have it. When I ask at Brickfield poslaju center, they ask for account number. But I lucky enough to get 1 or 2 sometime.

Poslaju Brickfield need to get the number not sure for Batu Caves. Even I live at Selayang, I always post at either Brickfield or Cyberjaya.

If we don't have Poslaju account, then we will just send the box with no plastic? Is it okay?

Yes... just wrap with 1st with white A4 paper (like I always do) or using brown paper (kertas minyak).

Plastic bag is more convenient for a big seller, they just put in the bag. If sending 5 - 10 items a day, would you wrap it?

But the box is quite small, so where I or the staff ? can paste the receiver's address etc.

Sorry, too much questions since it's my 1st time 1st time become a seller too lol

Partially wrong.
You don't need to have an account with them to get the Poslaju plastic. Poslaju called it as flyer. It has 3 size, Small Flyer, Medium Flyer & Large Flyer. It's for everyone, everyone can get it.
The guy / girl who doesnt want to give you the plastic is probably a hardass whose too lazy to take the plastic from their desk.

Just ask & they will provide. If they don't, call the manager in charge & tell them about it.
I've been dealing with Poslaju Shah Alam, Poslaju Kota Bharu, Poslaju Petaling Jaya, Poslaju Klang & none of them ever asked for an account number.

If you're a frequent shipper like me who post more than 5 items everyday, you may ask for a large amount of flyer & Poslaju form from them.

oh really? Thank you very much!

I based on my experience.

to TS, better prepare to wrap it 1st.

About the box, you can buy a bigger box at Pos. But better to find a bigger box somewhere for free cos it may too big.

That's why I've said that the guy / girl who you talked to is too lazy to take the plastic for you.
And some of them save the plastic for frequent large amount shipper.

Nowhere in their policy says you can't get the plastic if you don't have an account with them.
If the staff refuse to give you the plastic, call their manager.
If the manager also tries to argue with you, ask for their policy paper and tell them to show it to you where in their policy states you can't get the plastic if you don't have an account.

If they insist on not showing you the policy, tell them you will report this matter to the consumer's tribunal.

what happen with my parcel keep 'missed delivery'!!

13-Dec-2011 08:59 Courier is attempting delivery
: PPL TAWAU
12-Dec-2011 18:17 Unable to deliver the item due to
Missed delivery - Item will be deliver next working day
: PPL TAWAU
12-Dec-2011 09:58 Courier is attempting delivery
: PPL TAWAU
12-Dec-2011 08:35 Item arrived at processing center
: PPL TAWAU
11-Dec-2011 18:50 Item arrived at processing center
: PPL TAWAU
11-Dec-2011 18:50 Unable to deliver the item due to
Missed delivery - Item will be deliver next working day
: PPL TAWAU
11-Dec-2011 18:49 Courier is attempting delivery
: PPL TAWAU
10-Dec-2011 09:19 Item arrived at processing center
: PPL TAWAU
09-Dec-2011 18:46 Item arrived at processing center
: PPL TAWAU
09-Dec-2011 18:44 Unable to deliver the item due to
Missed delivery - Item will be deliver next working day
: PPL TAWAU
09-Dec-2011 18:44 Courier is attempting delivery
: PPL TAWAU
09-Dec-2011 14:02 Item arrived at processing center
: PPL TAWAU
08-Dec-2011 21:39 Item dispatch out from origin station
: PPL SHAH ALAM

Call them up and question them.
It happen to me once before.

It seems some other forumers have problems getting flyers from them as well, with the same excuse of it being only available to those with accounts.

I haven't experience anything like that so far. The counter often give me more than enough flyers when I ask for it. Then again, I go to the Poslaju office in Glenmarie almost every alternate day.
I find those at Poslaju counters in Post Offices (not Poslaju centers) tend to be more unfriendly and tend to not provide flyers or forms.

For TS, it's best you wrap your item in brown paper or newspaper. Poslaju centers will often put it into the appropriate flyer and do the rest for you. Just get the form and fill it up correctly then pass it to them. If you go to Poslaju center then no need to take number, if small post office then need to take number like everyone else. If big post office, sometimes they have a special Poslaju counter which you no need to take number and just queue up there.

I agree with munkeyflo. The Tawau office is probably backlogged. Call them to complain, make sure they prioritize your parcel, and claim your refund.

Unable To Deliver The Item Due To Addressee Not Available At Time Of Delivery
WTF, i sit at home all the time how come " NOT AVAILABLE AT THE TIME OF DELIVERY "? SHHHIT, need run one round post office d.

Call them and complain. Sometimes it's the delivery person that's lazy/couldn't finish his round in time then try to cheat. Or, maybe so ngam you in the shower/go out tahpau food then the deliveryman come?

For Pos Laju, you can arrange with them for a second delivery, FOC. Call 1-300-300-300 or email csc@pos.com.my

just go ppl tawau to take the damn thing, no need so troublesome

Hi guys,

17-Dec-2011 16:30 Item to be collected at Counter Delivery: PPL KUCHING
17-Dec-2011 10:13 Item arrived at processing center: PPL KUCHING
16-Dec-2011 18:04 tem picked up from the sender: PPL PETALING JAYA

FYI, 16th is Friday.

I am entitled to have them delivered to me right? Since there's no sign of failed delivery or whatsoever on that site & no sign of delivery on that day too. Any answers?

item to be collected at counter delivery.. mean you need to go to poslaju branch to collect it.
i think you need to call poslaju ask them to deliver to you.

Yes, you can call them up to ask for delivery.

anyone have experience claiming refund from poslaju for item lost or broke during poslaju handling?
i wonder, if the poslaju slip not completely fill especially section 4,5 and 6 will i able to claim refund?

just wondering.. do poslaju work on 30th and 31st december?

Shouldn't be an issue.
Next time rmb to fill them to avoid complication.

is it possible to receive a package via pos laju on the same day if delivered in the morning across states? Say from johor to selangor

Nope.
If same state u may request for same day delivery at a higher rate.

Dear all,
I've requested a postage from USA, they using USPS Express Mail International. The problem is I send the wrong postcode to the sending, The postcode suppose to be 63100 i send 63000, and what should I do now. Is it related to Poslaju that I need to give a call?

My Citibank statement have a wrong postcode for nearly 3 years and I always receive it.

In Malaysia, even without the postcode, still have street name and house number.

You not at Japan which don't use street name. Any small mistake, will end up at wrong building.

No...you will receive the next working day.

my package was sent yesterday but today i check the tracking number it says no records found

Was it posted before or after the cut off time? If before, it could be that the system hasn't updated yet. Try again after 11AM today. Your parcel should still be sent today though.

If it was posted after the cut off time, then they will only process it today and send it tomorrow. Check the tracking after 11PM tonight.

well, the sender said he sent it yesterday morning. and so far i've checked the system still says no record

Just bought some flyers (courier plastic bags) from the Pos Laju Centre, PJ.

It only costs RM0.10 per bag

It costs money now? o.O
Did they say anything about the new charges? Used to be free then some people got the news that it was only for registered accounts but some others (me included) can still get it for free from Poslaju centers if we frequent them.

Hello there,

Does anyone know the measurements for Pos Laju flyers (the standard plastic package)? I only managed to find measurements for Pos Ekspres and some other packages on their site.

Small one is roughly 9" x 7"
Medium one is roughly 10" x 12"

Thanks Munkeyflo!

Hi,have a question here

Is it possible if I want to PosLaju make me claim my stuff manually instead they come to my house aside just ignore them when they arrive at home.I have my own reason for doing this.I heard I need to call them.

call them

usually if urgent i just go to pos laju & give tracking no. & then take the parcel
(check on9 to make sure item arrived at processing center before go to pos laju)

**my house & pos laju only 4km

i did ask the staff at poslaju about this.there's 2 diff way.

1-ask sender notify poslaju for self collect at poslaju office before sent out item.
2-check poslaju website,if u see the parcel had just arrived your area station.call them and tell that you will come and pick it up urself.

yupe, just call them up, give them ur tracking number and collect from poslaju centre.

just call the nearest branch on that morning the item arrived.

make sure you know which branch the item will go to. some places got no post laju office nearby so will only go to the normal post office.

Call 1300300300. They'll help you check which branch and all. But most of the time it'll be at the main branch in your area (like mine). Then provide details, all done. Easier and faster too.

if i lose the invoice, but i need it back, what can i do? =)

I'm wondering if Poslaju provides Mahjong paper....

Or could I send a box as it is? I got a used box...

This post has been edited by aheadtaro: Jan 5 2012, 11:32 PM

May i know why poslaju dont know how to use intercom ?

The answer is... 'What is intercom?'

It's depend on the poslaju staff and area... some even call ask for direction or call to confirm who at home... (always happen to me).

At my kampung, they know each person name... even the whole family.

You can try going back to the post office you sent your item out and ask whether they can help you find their copy and photocopy for you.

you can use your box.

Depends on the delivery person one la. Who won't know how to use? IMO it's whether they want to bother or not. One person that used to be responsible for deliveries in my area knows me so well that if I'm not home he will call me using his own mobile to ask whether the parcel's ok to drop into the gate/whether I'm nearby etc.

Just got more flyers from Poslaju center with no extra charges. I guess some Poslaju outlets making money out of charging others for the flyers. -.-

................ poslaju still sleeping ?

i called their office and no one answer

Contact our Customer Service at
1-300-300-300 (local) or 603 - 27279100 (oversea)
or 603 - 2273 3927 (Fax)

Operating Hours:
Mon – Fri : 8.30am to 8.00pm
Saturdays: 8:30 am to 5:00 pm

yes, u may but take extra caution if ur item is fragile... plastic bag can't offer much protection.
there's actually a list for Poslaju charges based on weight and location, just ask for it at poslaju centre.

If I self collect my stuff from Pos Office then in the next days,do they send the receipt to my home? If so,what the receipt about? the price of the stuff I bought?
Just curious

no, there's no receipt. If you self collect your stuff from the Pos Laju center then you would have already gotten the missed delivery note, since you need that to collect your item.

I have bought an item from a seller, and he sent it through poslaju on Monday 9/1/2012. Sender location @Cheras & my location @Kepong. Is been two days already and I still didn't get my item. The I called pos malaysia for few times within these two days and they respond is the item had delivery failure which is their postman unable to deliver to addresee.. I'm always at home at all time. and they have fail to deliver for two days & without any missed delivery note. Did they actually work on their job.. Really Malaysia Boleh..

Then I request to collect at the pos office (bandar sri damasara branch) which nearby my housing area. The customer service said CANNOT because it is at another pos office branch (batu caves) and they cant request it.

Is there anyone can guide me on this issue?

Thanks

This post has been edited by johnchew91: Jan 11 2012, 08:04 PM

I wonder if i can use small envelope around size:H10cmxL12cm for poslaju? Because only deliver small item. So how they stick the form if i use small envelope? Help pls~

I think what they meant was that the Postman wasn't able to deliver to you because of their own problem, not because you weren't home (if it was because you weren't home, they would have asked whether you want to arrange for a second delivery which is FOC one btw)

If your parcel is at the Batu Caves branch, and you want to self-collect, then you HAVE to go to the Batu Caves branch, as they cannot send to another branch one (Btw, are you sure the Bander Sri Damansara branch is a Pos Laju Center? It's different from post office one ya)

I suggest getting the Batu Caves Pos Laju Center telephone number, call them to complain, and tell them to put your parcel on priority.


I had a similar incident before but with me as the sender. That time it was the Puchong branch, and when I called that branch directly I was told they were overwhelmed with parcels but would put the one I sent on priority. The next day my receiver got the parcel d.

Thanks for your respond..Previously, one of my parcel unable to reach my home and they left a missed delivery note and ask me to go Bandar sri damasara pos office to collect..I thought it would be the same.

Then I would contact Batu Caves branch myself to ask them to put my parcel on priority..thanks..
Should I call them now or tomorrow morning?

Hmm, that's odd. It should be the same branch one lo. Ask your seller again whether your seller gave the correct tracking number or not, or check with Pos Laju whether that number belongs to your parcel or not.

My suggestion for now is call 1-300-300-300 (the main customer service line), find out from them where your parcel is, ask them for the direct number, then deal with the office directly. That way you can confirm which office your parcel is at. Call tmrw only, you call now also no one will pick up.

Operating Hours:
Mon – Fri : 8.30am to 8.00pm
Saturdays: 8:30 am to 5:00 pm

New Poslaju website
http://www.poslaju.com.my/

I just got my parcel on 9:30pm after I emailed them on my issue at 8:45pm.

I directly email to the Batu caves branch and their supervisor responded to my email after understanding the issue and make a immediate take action on delivery to me and I got a call from a poslaju courier guy 10 minutes later after the email. I was told they were overwhelmed with parcels today and apology on my issue, And will make delivery to me immediately.

I'm satisfied and appreciate with the quick respond and action they had taken on my issue. I'm actually surprise that they taken action immediately once I emailed them and the delivered time is on 9:30pm which I think all courier service had stopped. unexpected result.

Really good service on this time!

This post has been edited by johnchew91: Jan 11 2012, 10:56 PM

Yes.. OT for them...

Poslaju working today? I bought something, and the seller posted the item yesterday morning (friday). courier is attemping delivery now, shall I get the item by today? (saturday).

yes posman working today. just wait

Not everyone can get the flyers (plastic bags) for free. It depends which poslaju center you go to.

If you're going to a Post Office to post out your item via Poslaju, then it's best you wrap it up in paper and envelop first. Even I use flyers, I still put my items into envelops first. The plastic flyer is very thin and have no protection at all, probably slightly waterproof only.

Basic charges between WM is RM5.95. If within same zone, sometimes it'll be cheaper, around RM4.80 or something I'm not sure.
From WM to EM will be more expensive, Sabah and Sarawak are different zone. Of course as your parcel weight increases, price will increase. Also take note that if the parcel size is very big, they may calculate using volumetric weight. I'm pretty sure you can get all the info from their website.

Yes working today. I posted 5 items out yesterday afternoon, 3 of my buyers edi came back to me this morning to tell me parcel received.
Yours posted in the morning, should receive by now.

I'm looking to send a camera worth RM3k+ from Sarawak to KK. It'll be about 1kg+. Is it safe and are there any ways to prevent any mishaps from happening?

Yes you can. Don't worry about that, let the Pos Laju ppl worry about that. If it's small enough, they will probably put it into the clear plastic that protects the form, if not, they'll just wrap that form+clear plastic around your envelope.


I personally have had no problems with Pos Laju before (the most once one case where delivery was delayed for 3 days due to the delivery branch being overwhelmed. Problem solved once I called and they put my parcel on priority).

Whichever courier you use, make sure you pack your camera nicely to prevent damage (bubblewrap and cushioning kao kao with packing peanuts and paper, before putting into a sturdy box) and also make sure you seal your package with something that is tamper proof to prevent theft (I've heard of such cases before, e.g. someone send handphone, receiver got a brick).

If you can get your parcel insured, all the better. Pos Laju has that insurance option as well, though the people I've asked all have no idea about it. If you do use Pos Laju, and got the insurance coverage, I would appreciate it if you would post here on your experience

Post Office closed for how many days during this Chinese New Year?

I have a parcel (document) posted yesterday 20/1/12 from JB to JB,didn't know whether he's using pos express or poslaju, will I get it today 21/1/12(Sat) or when?

Really appreciate anyone who knew...

It's kind of urgent and that person posted to me instead of meeting me although I had asked him to COD...And now I'm frustrating...

If he sent before cutoff, yes u'll get it today, regardless of posekspress or poslaju.

Pos Ekspres/Pos Laju will take the same amount of time. They should be closed on Monday and Tuesday only, and Sunday's the normal closing. If it was posted yesterday before the cut off time, you should get it today, if not you'll have to wait until Wednesday.

I see,will be waiting to see whether I'll get it today or not

Thanks for the crystal clear explanation,really appreciate that
Luckily the post office only closed for Monday and Tuesday,so the latest I'll get it on Wednesday if he sent after the cut off.

Thanks for both of you who reply me and Happy Chinese New Year to both of you
Have a nice day

hi to all i dont know if my post was lame or not..but something weird is happen with my parcel..the parcel was sended at Penang which is my seller location, and i addressed it to my home which is at Taiping, Perak..supposedly they should send straight to the Taiping PPL (Poslaju office) rite bcoz Perak and Penang were in northern region cateogry..but however they brought the parcel far away back to KL (PPL Brickfields)..do you guys found out the weirdness?? the seller is from Penang, my location was at Perak..and the parcel send back far away to KL and will going back up to northern PPL waste of time isn't and such a long travel only to send the parcel i should get my parcel today..but becoz of this..maybe delay until tomorrow
[attachmentid=2654327]

Maybe because of holiday, Poslaju at Perak close so, they need to keep at centre that are have staff to handle.

but why KL?? hahaha..i baru track the code this nite and laughing about this

because their lorry on the way to KL.

haha maybe but delayed my parcel too nevermind will check in again tomorrow morning..

Can someone update the link to check parcel? The old link doesnt work anymore. You'll only get "Record Not found". I was mad at the seller, til he told me to check it with a new link.

Just sharing, cheers!

yes,do check it

http://www.pos.com.my/pos/appl/service/sub_poslaju.asp
http://www.poslaju.com.my/track.aspx?

It still works for me. If you get the "Record Not found" note, it means the tracking number hasn't been used yet, so either the parcel hasn't been sent out yet or Pos Laju hasn't updated the database.

Lol u think this is the 1st time I use PL? Just tested with 3 links, the old one is not working. Works for u, great. But not for everyone. It was a suggestion since you can edit the 1st post

Won't give benefit to anybody if the old link is still there. Should be replaced with the links that marcus20125 gave.

You do realize that I wouldn't know whether it's the first or 120493782901470324723438th time you've used Pos Laju right?

Haiya really? Your reply is on how many times I use the service???? Just update the info for the sake of others. No point telling if the old link still works for you. Screen shot proves that it doesnt work for others. Sharing is caring.

And from the way you write it's as if I die die MUST update the front page, where most others don't. What was the point of updating the front page with so many more links if in the end you were a new user and it was a problem with Pos Laju's database? Anyway, I am not going to quarrel with you d since I have already updated it.

Haiya, do you come here and straight away read the last post or you read from start... I did put link to a new poslaju website if you did read.

I found that link using google search and never ask anyone. Let me teach you how to use google.

Click Poslaju Tracking
Now found 2 link, old and new one.

This post has been edited by nordingh: Jan 28 2012, 05:02 PM

how much is estimated cost for pos express to sabah
item is very small/light, usb wireless

do I need to use their envelope only?

This post has been edited by raul88: Jan 28 2012, 10:59 PM

Babe, this thread is for Pos Laju, not Pos Ekspres.

For Pos Ekspres, technically you cannot use it for non-documents, so if they realize it then they will bounce the parcel back to you.

If you use Pos Laju, the cost will depend on where you are located.

Peninsula to Sabah would be about RM8-9, Sarawak to Sabah or within Sabah RM6 I think. If same town it would be RM4.50-ish.

today posmalaysia area kl open until what time?