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> [Q&A] Pos Laju Services, Ver 2

rokepus
post Jul 1 2012, 04:30 PM

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From: Selangor(Recent)-Kuantan-KL-Shah Alam-Ipoh


I got a question where the story goes like this:
Sender A sent the package (item I) on Monday 25/06/2012. I got another sender B sent me 1 package (item II) on the same day (25/06) and 1 package (item III) the next day (26/06). I received a note to pickup item on Wednesday (27/06). I found out the item that the postman try to deliver on Wed is the last item (item III) which sender B sent out on 26/06. So I provide the tracking number for item II and collect it too.
The problem is sender A lost his poslaju slip and cannot provide me any tracking number. And I never received any note from postman on 26/06.

So how can I collect the package (item I) without tracking number??
rokepus
post Jul 1 2012, 04:52 PM

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From: Selangor(Recent)-Kuantan-KL-Shah Alam-Ipoh


QUOTE(nordingh @ Jul 1 2012, 04:42 PM)
Sender A con U!
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It's a possibility.
But I did collect item II sent by sender B which poslaju was supposed to deliver to me on the same day (26/06).
This proved that a postman might came to deliver both item I and II on 26/06 but nobody was at home and bad enough they did not leave any note or slip to collect the item at post office sweat.gif
Lucky for item III i got a slip left by postman on 27/06 so i just go and retrieve my package.
So I could just collect item II & III which i have their tracking numbers.
So what can i do actually? i asked the post office and they say they cannot trace the item by giving my details only (name,address)...

This post has been edited by rokepus: Jul 1 2012, 04:55 PM
rokepus
post Jul 1 2012, 05:40 PM

Getting Started
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Junior Member
102 posts

Joined: Mar 2011
From: Selangor(Recent)-Kuantan-KL-Shah Alam-Ipoh


QUOTE(nordingh @ Jul 1 2012, 05:02 PM)
Did you ask them got another parcel for you or not... normally they will put parcel in same place according to date... (maybe by address)
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i asked. they insisted on the tracking number. they said there is too many items in their store so finding manually by name/address is not possible (or maybe even lazy to help tongue.gif )
rokepus
post Jul 2 2012, 07:41 PM

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Junior Member
102 posts

Joined: Mar 2011
From: Selangor(Recent)-Kuantan-KL-Shah Alam-Ipoh


QUOTE(boonykun @ Jul 2 2012, 10:39 AM)
it doesn't matter

If you provide your IC, and mention APPROX when did the delivery occurs (like on monday 25/6/12) and approx arrival time, then they will check for you inside their warehouse

don't keep over 14 days as it will be reversed back to seller smile.gif
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i think it can be done if the workers in poslaju branch near my house is friendly/helpful enough to help right?
since last time i asked them, they just said "there are too many item in the warehouse, we would not find your package"...
hmmm and the sender still has not gone to his post office to get the tracking number for me... sad.gif

 

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