Streamyx 4 Mbps is much cheaper with blockbuster package




For more info refer to this website

http://www.streamyx.com


They are few tips getting 4.0 Mbps to your house, ask the technician to come to your house and check ur line capability ( Sometimes TM.Nut won't entertain this ) But i managed to fix 4.0 Mbps even though my house is not in their System for 4.0 Mbps. This will take a lot of effort for them to do it. Do remember u mess be less than 2km from DSLAM to support 4.0 Mbps otherwise it won't work. They will check your ADSL status latency aka SNR Margin to confirm your line support or not.

For Older Version Pls Browse here

Version 1

Version 2

Version 3

This post has been edited by MX510: Apr 17 2011, 09:30 AM

anyone facing frequently DC since taking 4MB? for certain period*

This post has been edited by SnowFLak3s: Apr 17 2011, 11:30 AM

me, but problem solved by changing modem, dont know to blame modem or the line,
when surfing suddenly cant browse anything, have to on off modem then ok back,
since changing modem, all good again

why now i cant connect with adsl2plus modulation? can only connect with adsl g.dmt...

WHICH MODEM U USING RIGHT NOW?

cant get other ip range
keep got 175.145 only

Yep, using for one year oready...excellent deal...especially if you have relatives outstation...my wife use it to call back to Sabah...FOC...haha!

Agreed with you so far so good free calls sum more :-) however the upload is quite slow at 512kbps for 4 Mbps combo and the speed between VIP 5 for Unifi is not much different it doesn't comes with iptv and the upload speed is not 5 Mbps .

However the data transfer is unlimited compare to VIP 5 . If u wish to go at high speed upload at 5 Mbps pls take Biz5 Unifi but it doesn't come with IPTV. My personal view i don't need iptv since i already have astro beyond. Compare to unlimited data transfer for Biz5 u don't need local content anymore . Biz5 charged for calls for fix line calls

ip problem how to solve

Disconnect n reconnect when u got the good ip stay at it :-)

i dc n rc from morning just got 175.145
somemore keep repeat for these ip

May I know what is the problem with 175.145 IP?

slow download speed from fileserve

aztech dsl605ew
4mbps is supposed to be on adsl 2+ modulation rite?
but mine cant connect with adsl 2+
can only with adsl G.dmt

Maybe cable problem cause fileserve.com from america

than i think i'll try chg the modem

but 175.145 never fast for fileserve

OIC, thanks for the info...

**************************************************************************

I just randomly search for a file to download from Fileserve and indeed, very slow, only 40-50KB/sec
Maybe because I am not downloading with a Premium account?

**************************************************************************

I don't know about your router, maybe you can try to look for if there's DSL Modulation setting?
I'm using Linksys router, and it has 8 types of modulation modes to choose, plus one MultiMode, which is Auto, to choose from.

yup
same with me
175.145 download fileserve is that speed
ntg do with a/c problem
my friend 1M with 118 ip can achieve 160kb/s
last time 218.111 also can did that.

Walao 1 week plus liao technician upgrade my package but my speed still the same. Everyday call 100 bombard their hotline still the same thing -.-
Everytime I call must explain the whole thing over again.

Tech configured port, router, everything done only my account capped still at 1mbps according to their server so I cannot get speed. They still say need check here check there. So long already What to do?

i thought you're supposed to call the installer

call 100 to make report..

Installer also say he don't know what to do, ask me make report.
TM just called me today and ask me to upgrade my profile status cause it's still at 1MBPS.

Who to contact? My installer? He like dunno anything 1 -.-
If I call 100, who has the power to upgrade status?

again my 4mb.. auto downgrade to 2mb only .. shttt~~.. have to call again 100

fileserve using 218 ip i can get around 200 - 260kb/s using free account.

That is the problem
last time i got it 218 and can go for that speed
but for now
im no longer getting 218 ip
only 175.145 ip i got

your installer supposed to call NOC to update and request for 4Mbs for your line based on their work order. you must get installer to call TM to update, i think. Otherwise, go visit TMpoint to sort out.

Lols he dunno leh =.= He say he go email TM first

Honestly if that was the response I received from him, I would first give him a nice #$%^&*( and ask him to go back to training for what he should do and what he shouldn't. If an installer itself has no idea what is the further steps he needs to do, then there is a need that he need to get a job that he knows.

No offense but I think you should really tell them straight on this and ask them stop passing this through each of the department as this will get the problem nowhere but at the end of the day, you will continue suffering. Especially if you are paying money on this monthly on time.

I also noticed my 4mb actually is 2mb from the modem UI, i.e. 192,168.1.1, what should I do? Can I do any further troubleshooting prior calling 100 and report the matter?

Pardon me for not having read through V1 to V3 yet should my question already have been raised before . . .

Mins to post your speedtest (to Cyberjaya server) first...

@ AjkR06

Need to go home to do that ;p Will post later tonight when I'm at home. I did speedtest to Brunei before, the dl result were less than 2mb, so sad . . .

IIRC both my SNR and attenuation is in the 30's, as stated in the technician report slip.

I also having the same problem starting last week. Use 4mbps but when i check my modem UI, only 1.8mbps or 1mbps, and snr margin only 4.5dB. When I restart modem, it will getting back to 4mbps again and snr margin back to 36dB. I've made a report but so far TM haven't fix it.

Hi ,

I registered and the tm fellow came to my house. I stay in condo and my

Snr = 21.6 (max 22.0)
Line alternation = 46 (max)

He say i cannot apply because of the line alternation.. Any commands? i really need 4mbps..

this is very serious issue to the user, if we dont check... we're paying for 4mb but actually we only get 2 mb speed !!!

i logged the report yesterday. this is second time happen, for the first issue , according to the technical support its due to something
happen to the tmnet equipment caused its was reset to 2mb, everytime happen such us..power trip etc.. ..

The installer is coming to my house in 2 days time, I suddenly received disconnection just now (around 5.30pm) and the modem shows ADSL2+ now. My SNR margin left <10, attenuation >40 because of this change. I think I have no luck with 4mbps although one of the forummers (previous version thread) here received really positive changes on SNR margin and attenuation after the change of modulation. Now, it keeps giving me 115.X IP (which sucks A LOT, I was previously using the best 6X.X IP) regardless of my streamyx account (512kbps, 1mbps). Any idea on this?


***Updates - 7.58pm
My line turns better now in terms of actual usage (not SNR margin/attenuation, they are still very bad). When I download something with IDM, I can see the speed starts at 4XXkbps then stays at 2XXkbps for few seconds then drops to 180-190 kbps. (1mbps account - ADSL2+ modulation)
This is my ping test

speedtest


This post has been edited by XterNalz: Apr 19 2011, 08:07 PM

Then you should inform back the installer that u got a bad line statistics after he changed your connection setting at DSLAM...
For installer at my area, they usually will change the connection first at the DSLAM before come to customer house..
If the line statistics is bad, then they will cancel the upgrade process...

In my case, before this I'm using 2Mbps account with 115.xx IP and FYI, that kind of IP give me the full speed of 2Mbps when downloading from MU, RS, FS and also Youtube. I don't encounter any problem when using 115.xx IP.... I have no experience for 60.xx IP.. Now, I'm using 4Mbps.., and I don't get 115.xx IP at all.. Only 211.xx (very frequent), 175.xx and 110.xx IP (Hard to get this IP, only at the "lucky" time... some said that this IP are only reserved for Unifi users)

I think maybe the speed of certain IP depends a lot on the location of user....

---

Added on April 19, 2011, 7:05 pmYou should call TM and asked them to transfer u to the special department that handle the 4Mbps user....

This post has been edited by AjkR06: Apr 19 2011, 07:05 PM

Haiz, I'm so out of luck. How can this forummer get something like this? They assigned him to another DSLAM?

@ AjkR06

Taadaa . . .



About the best result I can get. The lowest =



This post has been edited by zerashk: Apr 19 2011, 07:35 PM

It proved that your connection are capped at 2Mbps...
For 4Mbps, you should get at least 3.2Mbps when do the speedtest to local server...

Now, it's time to call 100, request for transfer to second department since you're using 4Mbps.. (usually they will automatically transfer u to 2nd department after they checked your account information)...

Some more, you also suffered high ping problem...

I called 100, they assigned new installer team for me. I wonder how long this would take now =.= Almost 2 weeks already
If I !#$ the technician later he cap me at 348kbps then I know

My snr margin (dl) is below 10 and my line attenuation (dl) is above 40+ but my connection so far is pretty good with 1mbps account and ADSL2+ modulation.

If I'm able to get good speeds and decent pings by trying my friend's 4mbps account, can I convince the installer to let me install 4mbps? He will be visiting me in 2 days time.

without any dc problem, should be ok=)

I just tested with my friend's 4mbps account, it was pretty good even though my SNR margin is only 9 and my line attenuation is 47.









Any comments? Will I be able to convince my installer despite my sucky SNR margin and attenuation?

This post has been edited by XterNalz: Apr 20 2011, 07:36 AM

crap. now network is slow, and they talking about earthquake in japan causing the slowdown. lol

Yup! It's mine...
So, your line quality never improved after they changed from G.dmt to ADSL2+?
I think installer know what to do?
I don't know what is DSLAM at all, I also heard about "jumper", but I have no idea what they are.

@ AjkR06

That's bad news (for me) indeed, we'll see how it goes with the call to 100. Perhaps it'll be another 10 years before the 4mb connection reach my place. So sad

they said server hang.. huh how come server cause ..account setup downgrade to 2mb from 4mb? they still working to fixed~

Shogun, can you pls elaborate more on this?

If memory serves me right, one of the 2nd level cust service also told me about the server problem.

Now my speed is ok but if i restart the modem sure problem will come again...

my account is 4mb, but in the modem setting is showing only set 2mb only.. that why speed only can get 1.7mb..
i log a call to 100 and report , one of the techical support say in the server side having problem its hang,
but i don understand why my profile 4mb..downgrade to 2mb ?..
they still working to fixed...now.

My internet suddenly disconnected. Now when reconnected, my modem setting also set to 2mbps. Everything is normal except for the download speed, which is usually capped at 5mbps.

=============================================================================
UPDATE:
I saw TM technician doing something at the cabinet. Just received a call from TM. They said already change port 2mbps and will upgrade it too 5mbps.

============================================================================
UPDATE:

Seems like OK already. But they downgrade my port speed from 5120kbps to 4096kbps. So speedtest results only get 3.2mbps.

This post has been edited by Mr.Wang: Apr 20 2011, 04:02 PM

hahaha this is what is going happen to me later

I'm so pissed. Called 100 ask them cap me back to 5120kbps but they not allowed....gave me lot of excuses.

what excuse they gave?

hey.. for sure its diffcult.. tell them.. your speed is not reach 80% of the speed.

Lol what you said?

---

Added on April 20, 2011, 9:17 pmJust say like that only?

This post has been edited by KyleBear: Apr 20 2011, 09:17 PM

ya kyle =)

U can't lie to them cos they will send technician to your house to verify your complaint.

They (TM 100 CUST REP) told me my speed oredy reached 80% of 4mbps, so no problem. And when I insist them to cap me back to 5mbps, they said no more port for 5mbps, only got 4mbps....bullshit.

I got one of the technician tel number so I called him and told the story. He said he will try to upgrade it back to 5mbps. Hopefully he's the type that will keep promise. If he didn't upgrade then I will call him back until he scared to see my name on his handphone...lol

Later technician cap you at 380 kbs and run away.
Why don't you just say you got slow speed, then when technician come on your house, hide a laptop in your toilet while downloading a movie, then your speed = mega slow

I've thought that idea already. But how to hide the modem's WLAN LED lights that keeps blinking? If they saw the blinking LED lights, sure they know someone is using wireless.

This post has been edited by Mr.Wang: Apr 21 2011, 12:52 AM

Usually when the computer is on the light will automatically blink what. Maybe MSN or some background services loading on your computer can cause blinking, doesn't mean download only. Just on your comp with MSN on when he comes then open the speedtest site for him
Or you can send pics of your speedtest results to level 2 via email? Copy paste someones results and then give them

But the DATA and DSL lights on the modem blink faster if download something. The TM cabinet is very near to my house, maybe can do something to it...lol. Chances to upgrade back to 5120kbps is slim...
But I won't give up easily.

Tell me your progress
Or easy way ask technician come to your house for some "problem", then after he check you ask him upgrade your port and give him duit kopi la

ask him capped at 7M

I'm back to 5120kbps. Guys, how much upstream speed for 4mbps? Last time my neighbour complaint tm about slow upstream speed, then TM upgrade his upload speed from 512kbps to 712kbps. No joke. I see his modem setting and clearly see his download is 5120kbps and upload is 712kbps.

I wouldn't dare to ask the technician cap me at 7mbps, dunno stable or not.

wah
so good
the actual should be 512 only
i got
this is mine
Downstream Line Rate (Kbps): 5118
Upstream Line Rate (Kbps): 511
Internet Connection Status: Up
Mode: ADSL2+
SNR Margin (dB):Down/Up 31.1/28.3
Attenuation (dB):Down/Up 23.5/5.2

How

Btw you told your technician to leave you on FAST or INTERLEAVE?

This post has been edited by KyleBear: Apr 21 2011, 12:14 PM

I think I will call the technician to upgrade upload speed too cos it is only 388kbps, not even up to 80% of 512kbps.
Mine one is:

Downstream Upstream
SNR Margin (dB) 36.0 25.0
Attenuation (dB) 5.0 2.0
Output Power (dBm) 7.5 10.0
Attainable Rate (Kbps) 13280 1228
Rate (Kbps) 5120 512


It is always on INTERLEAVE mode. People say FAST is better for gaming, but I don't play online games. Only download movies, so INTERLEAVE should be fine I guess.

u got 512
incorrect meh?
or speedtest result not achieve 80%?
overall ur SNR and attenuation is better than mine

I got 512 but if I run speedtest only get 388kbps, so not up to 80%. So can complaint TM again

I think the SNR and attenuation if something to do with how far your house to the TM CABINET. And also what mode you're on. I'm on G.dmt mode, not ADSL+2. I dunno why.

GMT is not for 4M user
ADSL2+ is the mode for 4M user
GMT will keep dc and that y ur speed cant achieve 80% for upload
just a guess

This post has been edited by sg999: Apr 21 2011, 01:55 PM

I dunno. This is what stated in my modem settings.

Mode G.dmt
Latency Interleave
Trellis Coding Enable
Status SHOWTIME.
Power Level L0

can't, nowdays TM technician that come to your premis will bring their own laptop+modem for testing.

That's right. And I think they will test with their own account too.

haih.. just received a call from tmnet, said the port already upgraded to 4mb.. i think its 4096 not 5120 as per originally setup..
but nvm.. another 2 month left, after this will terminate 4 mb.. not really use 4mb. speed.. but if setup to 5120. the download speed is very2 good..

Check in your modem settings. It's difficult to ask them cap you back to 5mbps. Unless you are lucky the 2nd level cust support that attend u willing to help. Even better if you know who is the tech man that fix your internet.

Now I don't think I will call 100 (except to open a report to get a rebate) for help anymore because the technician that helped me upgrade my internet back to 5mbps said just directly give him a call if got problem with internet.

wah so good , but normally they will ask to call 100. i getting back my speedd !!!
BUT dont know for how long , until it will reset back to 2mb.. hopefully not.. haha btw, i already request the termination for formm

ermm think again.. to terminate.. hahah

That's a good news...! Yes normally they will ask call 100 first. But I don't know why he said just directly call him. I guess that's because he's in charge of fixing telephone/internet line in my area. So if I call 100, the cust support will forward the report to him also.

One of my neighbour also use 4mbps but only surf facebook, email, etc. No heavy usage.

5 days already I open report. Been bomboaring 100 hotline everyday. They'll just say they will email the New Installer Department and will rush them. 5 freaking days I call everyday get same reply.

Adui all sleeping is it? One feedback call also never receive from them, my speed still the same. Upgraded from 1mbps to 4mbps 2 weeks ago. Port all set up, tech came and fix everything, just my account profile in their server 1MBPS, dunno which noob tech never go update then ask me go make report.

So simple thing upgrade my profile in their server also cannot do. Damn pissed now. Everytime get same reply.

That's totally will be the miserable experience for u.....
I think, it's time for u to drop a report to MCMC and CFM...
Already 2 weeks and they still not kept the promise to the subscriber....

Maybe i'm a bit lucky when i request for 4Mbps upgrade.., after the installer leave my house, straightly my account are capped to 4Mbps...

Since you got a report, just proceed to report this problem to MCMC. Otherwise dunno until when u have to wait. Don't forget to get a rebate once your problem is solved.

I complain got what use? I just call again, this time they said they need one freaking week to update my account in their server. Extremely ridiculous people. I also don't know what to do. The NI department got emailed so many times also never call me once in this 5 days. Aiyo this type of service how to become #1 broadband

---

Added on April 21, 2011, 9:00 pmI just sent email to MCMC and CFM regarding my issue. Will they take my complaint seriously and help me? Or should I call them directly? I tried but it's after their working hours now.

This post has been edited by KyleBear: Apr 21 2011, 09:00 PM

Last time I complaint online via the MCMC form. They will take action but in my case need to wait about 1-2 weeks time before any action taken.

Woah why so long? I can't wait 1-2 weeks again, already waited 2 weeks and still haven't gotten my speed
I just need MCMC to rush these lazy peoples butts so they can work faster and help me solve my problem.

This post has been edited by KyleBear: Apr 21 2011, 09:33 PM

I dunno TM or MCMC that took so long. What I know is I received a call from TM after about 1 or 2 weeks (I can't remember) after I submit MCMC online complaint. You better telephone MCMC to follow up tomorrow if you want fast.

Ok thanks, I'll do that tomorrow and see what I get

tomorrow is good friday

the problem here they never channel the problem to the right person in charge..upgrade the profile should be very.. can complete within 10min !!!

Yea la! Please tell me when I call 100 who do I ask them to direct me to? Such a simple task also cannot do.

4MB department have no idea and no power to do so. Called many times already.

This post has been edited by KyleBear: Apr 21 2011, 11:22 PM

How is your internet so far? Is it stable at 4mbps? Mine is still not stable. Sometimes up to 4mbps but sometimes only 1.8mbps speed test results. And I see in my modem settings the downstream drop to 608kbps - 1.8mbps and few minutes later jump up to 5mbps again...up and down...weird

Try to restart your modem few times...see if it stays on 5mbps or not.

may i know whats the average download speed you guys get with 2mbps package?

You should be capped at 2048 kbps at the modem or if u lucky capped at 3024kbps so u can enjoy full speed of 2 Mbps :-) so download rate is around 200 kB/sec to 220

mine super stable !!

This post has been edited by shogun_125: Apr 22 2011, 09:49 AM

hi,

i currently with streamyx 1mb but cap at 1.5mb RM104/month (RM77 streamyx + RM27phone line) and stable. my question is iszit worst if i upgrade to 4mb line RM140/month 'if not wrong', mean abt stability, still get UNLIMITED with new T&C ?, how about other2 hidden, hope can get good and bad feedback from ur guys who has experience with 4mb line

thanks

Depends what you want. If you're a heavy downloader 4MBPS is the way to go, although still inferior compared to Unifi's fibre optics.