Mins to post your speedtest (to Cyberjaya server) first...

Then you should inform back the installer that u got a bad line statistics after he changed your connection setting at DSLAM...
For installer at my area, they usually will change the connection first at the DSLAM before come to customer house..
If the line statistics is bad, then they will cancel the upgrade process...

In my case, before this I'm using 2Mbps account with 115.xx IP and FYI, that kind of IP give me the full speed of 2Mbps when downloading from MU, RS, FS and also Youtube. I don't encounter any problem when using 115.xx IP.... I have no experience for 60.xx IP.. Now, I'm using 4Mbps.., and I don't get 115.xx IP at all.. Only 211.xx (very frequent), 175.xx and 110.xx IP (Hard to get this IP, only at the "lucky" time... some said that this IP are only reserved for Unifi users)

I think maybe the speed of certain IP depends a lot on the location of user....

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Added on April 19, 2011, 7:05 pmYou should call TM and asked them to transfer u to the special department that handle the 4Mbps user....

This post has been edited by AjkR06: Apr 19 2011, 07:05 PM

It proved that your connection are capped at 2Mbps...
For 4Mbps, you should get at least 3.2Mbps when do the speedtest to local server...

Now, it's time to call 100, request for transfer to second department since you're using 4Mbps.. (usually they will automatically transfer u to 2nd department after they checked your account information)...

Some more, you also suffered high ping problem...

That's totally will be the miserable experience for u.....
I think, it's time for u to drop a report to MCMC and CFM...
Already 2 weeks and they still not kept the promise to the subscriber....

Maybe i'm a bit lucky when i request for 4Mbps upgrade.., after the installer leave my house, straightly my account are capped to 4Mbps...

Nah, that's why you're still charged with phone rental as well as other call charges...

You should take Blockbuster deal... RM140 included with phone rental and free call to TM fixed lines nationwide...

Or it's my mistakes, misunderstand your problem....

ermmm.. maybe you can try your luck by visiting nearest TM Point..
and may I kno how long you have been stick to that Super Deal Packages?

If i'm not mistaken, for Super Deal Packages, your contract will be renewed to another two years...

Then you only can change to BB Deal on March 2012...
But I have heard someone here (don't remember who) managed to change their package to BB deal succesfully...

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Added on April 23, 2011, 8:32 pmMay I know what kind of modem that you're using?


This post has been edited by AjkR06: Apr 23 2011, 08:32 PM

I do notice that TM free modem (in my case, Riger wired) give the impressive speed for 4Mbps compared to D-Link DSL-520B Wired one...

Speedtest when I bridge my D-Link to my Tp-Link Router, it gives only maximum 3.5Mbps
while when using Riger supplied by TM, it gives 3.9Mbps maximum download.. same goes to upload, with D-Link only 0.41Kbps while Riger is 0.49Kbps... So now, i'm using bridge Riger instead of D-Link.... I donno what's the factor that determine that speed... because my SNR margin and Line Attenuation same whether I'm using D-Link or Riger... Sync Speed also same...

Gosh.. I really adore your PING respond... just 22ms!!

That's why I HATE INTERLEAVED!

It's easier to said than to be done

Go to the nearest TMPOINT

At my area, only 175.145 and 218.111 are available for 4Mbps user...

We're on the same boat.
I'm also cannot access at all the piratebay website...
And I think, TM already block it since when I'm using VPN, I can easily open it as usual...

I think this is LEASED LINE connection...
Because the ISP is different... TMNET.. not Telekom Malaysia Berhad
But both of them are still under TM...

This post has been edited by AjkR06: May 18 2011, 04:16 PM

Mine seems ok....

Using Load Balancer

From what I know, load balancer can be used to combine the 2 Wan lines into one single high speed line.
Like what MX do, maybe he subscribed for two 4Mbps lines, and he combine it with load balancer, so in average, he will get about 7-8Mbps internet connection.

It's better if u asked MX itself about the load balancer things since he already succeed to make it

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Added on May 27, 2011, 5:39 pmJust my though only based on his screenshots that shown Linksys Load Balancer web settings...

This post has been edited by AjkR06: May 27 2011, 05:39 PM

Anyone here can enlighten me more, which ping reading is more trustable... Speedtest/Pingtest.net or through command prompt?

My ping reading to KL server when I'm doing a speedtest.net is about 30-34ms while when I'm pinging Google.com (why Google, since they have a mirror server in M'sia, thus it will be considered as Local connection) i got about just average about 24ms and peaked at 26ms...

Maybe they just reconfigured your port at DSLAM... That's why your DSL light and internet is down...
Try to restart your modem and if the DSL light is stable, check your SNR/Attenuation reading as well as your downstream and upstream speed...
Usually, technician will set your port first at the exchange/street cabinet, then after that they will go to your house to test the speed...
After they confirm that your connection are capable for 4Mbps, then they will call TM to upgrade at your account side...