Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A
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 Apr 26 2011, 10:15 AM
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#1
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Junior Member
66 posts Joined: Jul 2009 
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just upgraded to 4mb yesterday n tech said have to wait 24 hours
after 24 hours speed still the same  call the tech he was saying tm has not transfer the login id to the new speed and said normally it will take 48 hours  call tm they saying system down and still under installer warranty so need to check with installer any advise |
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Apr 26 2011, 09:58 PM
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#2
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Junior Member
66 posts Joined: Jul 2009
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QUOTE(KyleBear @ Apr 26 2011, 12:03 PM) Wait la -.- so it's normal the upgrade process wil take days? |
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Apr 27 2011, 09:40 AM
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#3
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Junior Member
66 posts Joined: Jul 2009
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QUOTE(INGfusion @ Apr 27 2011, 08:44 AM) can i ask normally how long will take to upgrade line from 1mb to 4mb ? according to the tech it will take 24 hours to activate after the modem setup, port change but now im over 48 hours waiting |
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Apr 27 2011, 10:06 AM
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#4
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Junior Member
66 posts Joined: Jul 2009
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QUOTE(INGfusion @ Apr 27 2011, 09:59 AM) u know customer service from tm told me it take up 3 to 7 days huh i called tm and they were saying 24 hours as well but the installer beg to differ and say those tm customer svc ppl know nuts |
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May 23 2011, 11:04 AM
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#5
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Junior Member
66 posts Joined: Jul 2009
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[quote=McRyan,May 23 2011, 10:03 AM]
That day my modem broke n TM technician come n replace it He told me that 4mbps user's modem is lifetime warranty, I dont think so... Anyone of u can clarify this ? [/quote i think so last time two of my modem fried and they just replace it |
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