Walao 1 week plus liao technician upgrade my package but my speed still the same. Everyday call 100 bombard their hotline still the same thing -.-
Everytime I call must explain the whole thing over again.

Tech configured port, router, everything done only my account capped still at 1mbps according to their server so I cannot get speed. They still say need check here check there. So long already What to do?

Installer also say he don't know what to do, ask me make report.
TM just called me today and ask me to upgrade my profile status cause it's still at 1MBPS.

Who to contact? My installer? He like dunno anything 1 -.-
If I call 100, who has the power to upgrade status?

Lols he dunno leh =.= He say he go email TM first

I called 100, they assigned new installer team for me. I wonder how long this would take now =.= Almost 2 weeks already
If I !#$ the technician later he cap me at 348kbps then I know

Lol what you said?

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Added on April 20, 2011, 9:17 pmJust say like that only?

This post has been edited by KyleBear: Apr 20 2011, 09:17 PM

Later technician cap you at 380 kbs and run away.
Why don't you just say you got slow speed, then when technician come on your house, hide a laptop in your toilet while downloading a movie, then your speed = mega slow

Usually when the computer is on the light will automatically blink what. Maybe MSN or some background services loading on your computer can cause blinking, doesn't mean download only. Just on your comp with MSN on when he comes then open the speedtest site for him
Or you can send pics of your speedtest results to level 2 via email? Copy paste someones results and then give them

Tell me your progress
Or easy way ask technician come to your house for some "problem", then after he check you ask him upgrade your port and give him duit kopi la

How

Btw you told your technician to leave you on FAST or INTERLEAVE?

This post has been edited by KyleBear: Apr 21 2011, 12:14 PM

5 days already I open report. Been bomboaring 100 hotline everyday. They'll just say they will email the New Installer Department and will rush them. 5 freaking days I call everyday get same reply.

Adui all sleeping is it? One feedback call also never receive from them, my speed still the same. Upgraded from 1mbps to 4mbps 2 weeks ago. Port all set up, tech came and fix everything, just my account profile in their server 1MBPS, dunno which noob tech never go update then ask me go make report.

So simple thing upgrade my profile in their server also cannot do. Damn pissed now. Everytime get same reply.

I complain got what use? I just call again, this time they said they need one freaking week to update my account in their server. Extremely ridiculous people. I also don't know what to do. The NI department got emailed so many times also never call me once in this 5 days. Aiyo this type of service how to become #1 broadband

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Added on April 21, 2011, 9:00 pmI just sent email to MCMC and CFM regarding my issue. Will they take my complaint seriously and help me? Or should I call them directly? I tried but it's after their working hours now.

This post has been edited by KyleBear: Apr 21 2011, 09:00 PM

Woah why so long? I can't wait 1-2 weeks again, already waited 2 weeks and still haven't gotten my speed
I just need MCMC to rush these lazy peoples butts so they can work faster and help me solve my problem.

This post has been edited by KyleBear: Apr 21 2011, 09:33 PM

Ok thanks, I'll do that tomorrow and see what I get

Yea la! Please tell me when I call 100 who do I ask them to direct me to? Such a simple task also cannot do.

4MB department have no idea and no power to do so. Called many times already.

This post has been edited by KyleBear: Apr 21 2011, 11:22 PM

Depends what you want. If you're a heavy downloader 4MBPS is the way to go, although still inferior compared to Unifi's fibre optics.

Wait la -.-

=.= Upgraded to 4MBPS 20 days ago still 1MBPS line cause my profile on their main server still the same. Everyday I call they also can't do anything need forward my case to specialist team who are supposed to call me from day 1. Aiyo why this type of thing happen to me -.- Simple upgrade went terribly wrong

Is it possible to get capped at 5010 and have DSL mode - Fast instead of Interleaved? If so why put Interleaved in the first place? I'm getting 3.2-.3.4 MBPS after upgrade, around 400 kb\s download speed, I'm aiming around 500

My SNR is around 30 so is it possible for me to get capped at 5120 while having Fast path instead of Interleave?

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Added on April 28, 2011, 10:33 pmMy SNR is around 30 so is it possible for me to get capped at 5120 while having Fast path instead of Interleave?

This post has been edited by KyleBear: Apr 28 2011, 10:33 PM

Ok let us know
I'm also using the Dlink modem by TM, no problem so far, just sometimes I get limited connection and need to restart :/
Boot up 1 minute usually to get fully connected.

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Added on April 28, 2011, 11:00 pmYoure capped at 5120 but on fast mode??

Call 100 to change DSL mode?

This post has been edited by KyleBear: Apr 28 2011, 11:12 PM