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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A
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12H4M
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 May 13 2011, 08:27 PM
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New Member
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Just sharing my experience:
I've upgraded mine from 2mb to 4mb..technician came in last monday & tested using his id & all works fine..but as usual he said need to wait 3 days for my speed to be like that so I waited...now its already friday & still my speed is the same (1.85-2 mbps)...already called TM & told me I need to contact the technician who installed the upgrade..already called him & he said all should be fine coz probably id problem??..if id problem why TM told me my account already upgraded since 6/5/2011?..for them everything is assumed succesful when the technician tested it but using HIS ID..not mine..this shouldn't be so as success rate should only be given when I as the customer successfully upgraded using MY ID..I bet my charges already started as a 4mb user even before I got my right as a 4mb user..
Now (as usual) it's a "waiting + ping pong" game between me, TM & technician..guess who's winning???...
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12H4M
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May 13 2011, 09:52 PM
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New Member
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QUOTE(cucubud @ May 13 2011, 09:04 PM) Why don't you try shutting down your modem and router and ON it back, log in and see if you get the 4mbps speed? you mean just turning it off & on again?..yup been doing that for the last few days.....mine is the ZyXEL model & auto login..  |
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12H4M
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May 17 2011, 11:04 PM
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New Member
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QUOTE(SnowFLak3s @ May 14 2011, 12:12 AM) 12H4M: maybe their server haven't update your account? normally technician will in charge for setting up the port only, other than that is TM site, or u go to nearest TM point... OK will try that, thanks  ...why can't they just synchronise the system to make it easier for us...everthing & everyone in TM seems to be segregated.. QUOTE(cucubud @ May 14 2011, 06:06 PM) If OFF and ON the modem/router also cannot get 4mbps, then you better call 100 to complain. Tell them your installer log in with their id can get 4mbps but your id log in still cannot get 4mbps. Yup will call them again...i wont be suprise if they said to call back the installer like before...  |
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12H4M
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May 18 2011, 01:46 PM
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New Member
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QUOTE(Convael @ May 17 2011, 05:20 PM) ^ Then you might as well subscribe to UNIFI since the price is very similiar. And forget about the 60 GB CAP ,its not implemented yet. Just get UNIFI for now.
Added on May 17, 2011, 5:23 pmA question for those who got 4 MBPS , I plan to upgrade to 4 mb too but I am way too lazy ( and busy ) to goto TM point, and to queue up and do all the hassling procedure . Can I just upgrade to 4 MB via phone call? I think you can becoz one time a guy from TM call me up to offer me an upgrade from 2mb to 4mb via phone...as long as it's not a new streamyx application I think you can do it thru phone... |
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12H4M
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May 18 2011, 10:13 PM
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New Member
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Today is my tenth day of waiting for my speed to upgrade since the installer came to set up (after endless TM100 calls & report)...way to go TM for the "excellent" service!  |
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12H4M
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May 20 2011, 09:50 PM
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New Member
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12H4M
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May 21 2011, 08:19 AM
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New Member
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QUOTE(SnowFLak3s @ May 20 2011, 10:29 PM) gratz  Cheers mate! Thanks for all of the feedbacks...  |
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12H4M
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May 27 2011, 02:26 PM
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New Member
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QUOTE(MX510 @ May 27 2011, 10:42 AM) Here is what i do now :-) loving the speed at the moment [attachmentid=2238180] How did you get up to 1mb download speed in IDM? I thought you have 4mb connection so that would be around 550kbps for download right?..  |
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12H4M
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May 27 2011, 05:00 PM
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New Member
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QUOTE(AjkR06 @ May 27 2011, 02:34 PM) care to explain in a nutshell...me new to this stuff & very eager to learn... |
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12H4M
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May 27 2011, 10:04 PM
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New Member
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Nice one MX510!  ...and thanks for the explanation AjkR06!  ...hmmm something to think about... |
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