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Streamyx Streamyx "Super Upgrade Deals" Promotion, wow!!worth it

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TSroy918
post Nov 23 2009, 11:45 AM, updated 16y ago

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PROMOTION EXTENDED

Very worth upgrade for existing streamyx users for more than 12months rclxms.gif rclxms.gif
Just have to add as low as RM5 to upgrade to next higher speed package (but big jump from 1Mbps to 2Mbps).

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» Click to show Spoiler - click again to hide... «


Link: http://www.streamyx.com/promotions/promoti...perupgradedeals

Online upgrade link (PROMOTION EXTENDED): https://mips.tm.net.my/SelfCare/TermsAndCon...deincentive=yes

Updated title.

NOTE: I'm not streamyx agent

This post has been edited by roy918: Mar 13 2010, 04:40 PM


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Invince_Z
post Nov 23 2009, 11:51 AM

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can we upgrade from non-wireless modem to wireless modem? hmm.gif
preducer
post Nov 23 2009, 11:54 AM

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i dont like the 24 months contract.. damn! that is long wei
WaCKy-Angel
post Nov 23 2009, 11:55 AM

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RM5/RM10 ??? where got

Mine 1Mbps are RM88/month if upgrade 2Mbps means RM110 - RM88 = RM22 i need to pay extra
brian12988
post Nov 23 2009, 11:57 AM

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more info...
TSroy918
post Nov 23 2009, 12:00 PM

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QUOTE(WaCKy-Angel @ Nov 23 2009, 11:55 AM)
RM5/RM10 ??? where got

Mine 1Mbps are RM88/month if upgrade 2Mbps means RM110 - RM88 = RM22 i need to pay extra
*
Opss, sorry for my mistake.
Seems like there is big "increase" in fee for 1Mbps to 2Mbps upgrade.
Sorry mate
BlueWind
post Nov 23 2009, 12:02 PM

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Wait a bit longer first cool2.gif
nshady
post Nov 23 2009, 12:11 PM

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For customers using 1 Mbps combo package(rm 110), upgrade to 2 Mbps for free for first 4 months...then 5th months onwards...add rm 10(rm120)..
WaCKy-Angel
post Nov 23 2009, 12:12 PM

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QUOTE(roy918 @ Nov 23 2009, 12:00 PM)
Opss, sorry for my mistake.
Seems like there is big "increase" in fee for 1Mbps to 2Mbps upgrade.
Sorry mate
*
Oh sorry tats combo package...

Mine is standard package..

But how come with modem and without modem also same price RM99 -> RM110 ?
TSroy918
post Nov 23 2009, 12:19 PM

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QUOTE(WaCKy-Angel @ Nov 23 2009, 12:12 PM)
Oh sorry tats combo package...

Mine is standard package..

But how come with modem and without modem also same price RM99 -> RM110 ?
*
I guess they get RM99 from 1Mbps with modem package. hmm.gif

Just saw this promotion when i was thinking to downgrade my home 512kbps to 384kbps since not much using it.
But will upgrade my combo 512kbps to 1Mbps. I guess TM re-pricing their streamyx package next year?

This post has been edited by roy918: Nov 23 2009, 12:22 PM
kelvin5911
post Nov 23 2009, 12:34 PM

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I'm using the 88 1mbps line....but I can't see any 88 upgrade to 2mbps...

So, if I upgrade my 88 become 98 / 100 lor? Or they simply said all 1mbps is 99 now? Better dun upgrade....later they found out mine is still 88, they will increase it to 9 -.-"
exentric_nova
post Nov 23 2009, 12:44 PM

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QUOTE(kelvin5911 @ Nov 23 2009, 12:34 PM)
I'm using the 88 1mbps line....but I can't see any 88 upgrade to 2mbps...

So, if I upgrade my 88 become 98 / 100 lor? Or they simply said all 1mbps is 99 now? Better dun upgrade....later they found out mine is still 88, they will increase it to 9 -.-"
*
Yeah, mine is 88 as well. If follow 'previous' bill then should be 88 then add RM10 for 4th month onward. Better ask before upgrading.

Anyways, whatever the base price is, the upgrade package is still much cheaper than normal packages (140 for normal, 120 for upgrade package; 2Mbps line. Price based on Combo Packages.) and will still be cheaper even if on Standard Packages, of which I don't think can even upgrade to a normal non-combo packages anymore (which is much much higher than combo packages by the way). Correct me if I'm wrong though. But will be better if can actually get the real price of the RM88 brows.gif

This post has been edited by exentric_nova: Nov 23 2009, 12:45 PM
Dixon93
post Nov 23 2009, 12:45 PM

huh what?
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what i can see is not really worth unless you upgrade from 384 to 512.. as for me using 1mb rm77 per month, better stick to it as 2mb already nid add rm22.. almost same as without this promotion
exentric_nova
post Nov 23 2009, 12:57 PM

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QUOTE(Dixon93 @ Nov 23 2009, 12:45 PM)
what i can see is not really worth unless you upgrade from 384 to 512.. as for me using 1mb rm77 per month, better stick to it as 2mb already nid add rm22.. almost same as without this promotion
*
Its not about how much you need to add up, its how much you'll save.

Take a 1Mbps to 2Mbps for example.

Normal 2Mbps Combo Package: RM140
Upgrade for Combo Package: RM120
Upgrade for Standard Package: RM110

Save if on Combo: RM20 per month
Save if on Standard: RM30 per month

The saving for standard package is against normal combo package as I don't think can upgrade to a standard package anymore. Correct if I'm wrong though (of which becomes better since standard packages is much higher).

Although yes, its not exactly 'add RM5 or RM10' for the next higher speed, but compared to normal upgrades, this is a good offer.

Though in some cases like yours where you're on the RM77 1Mbps promotion offer, you need to add quite a lot more. But compared to upgrading normally, this is a good offer. Imagine from RM77 to RM140 for 2Mbps in which this upgrade will only goes to RM110. Better offer right?

This post has been edited by exentric_nova: Nov 23 2009, 01:01 PM
btfan
post Nov 23 2009, 01:04 PM

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You forgot one important thing there, what about the line rental charge? At least for combo, 4Mb/s is RM160 per month inclusive of line rental which is RM25. If you would to upgrade to the same package from a standard package under this so called new promotion, the end result is you're still paying RM130 for 4Mb/s and on top of that continue to pay RM25 per month for line rental.

So for the same speed:-

Streamyx Combo for 4Mb/s = RM160 (inclusive of line rental)

New Streamyx Promotion for 4Mb/s = RM130+RM25 = RM155

There is a RM5 savings but bear in mind of any activation fee (RM75) and installation fee (RM88) that you might need to pay for an upgrade. Further you will need to subscribe to this package for 24 months whereas for Combo it is only 12 months. I would say the savings is practically negligible.

The biggest joke is the upgrade to 2Mb/s. With or without the modem, the price is the same rolleyes.gif

This post has been edited by btfan: Nov 23 2009, 01:46 PM
jianwei87
post Nov 23 2009, 01:08 PM

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wow minimum subscription period of 24 months
.:zep:.
post Nov 23 2009, 01:17 PM

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If customer terminates Streamyx service within minimum subscription period of 24 months, an administrative fee of RM350 will be charged to customer’s bill...

Let say if HSBB available next year at your areas, and the price is temptating. U have to think twice about that upgrade. Terminate streamyx to go for HSBB, and RM350 gone...
exentric_nova
post Nov 23 2009, 01:24 PM

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QUOTE(btfan @ Nov 23 2009, 01:04 PM)
You forgot one important thing there, what about the line rental charge? At least for combo, 4Mb/s is RM160 per month inclusive of line rental which is RM25. If you would to upgrade to the same package under this so called new promotion, the end result is you're still paying RM150 for 4Mb/s and on top of that continue to pay RM25 per month for line rental.

So for the same speed:-

Streamyx Combo for 4Mb/s = RM160 (inclusive of line rental)

New Streamyx Promotion for 4Mb/s = RM150+RM25 = RM175

So unless it includes line rental, you're actually paying more to get the same speed in a Streamyx Combo package. Looks more of a con job to me.
*
For standard package, its RM130 for 4Mbps, not RM150.

RM150 is for Combo Package.

In any case, I didn't include the rental since that has always been something to bear from the very beginning. Why must it be included in the calculation?

QUOTE(.:zep:. @ Nov 23 2009, 01:17 PM)
If customer terminates Streamyx service within minimum subscription period of 24 months, an administrative fee of RM350 will be charged to customer’s bill...

Let say if HSBB available next year at your areas, and the price is temptating. U have to think twice about that upgrade. Terminate streamyx to go for HSBB, and RM350 gone...
*
Yeah I did thought about this too, but since I don't think HSBB will be coming to my area within this 2 years, I don't see a problem there biggrin.gif

This post has been edited by exentric_nova: Nov 23 2009, 01:30 PM
owc
post Nov 23 2009, 01:25 PM

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Another Marketing Strategy Brought to you by TMNET Malaysia!
stargate8
post Nov 23 2009, 01:51 PM

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To ISP, we are now in the age of IT, how do we compete with other countries if we are still being provided with lousy internet services (slow connection, instability of the connection and expensive package).

We have ard 20 millions of people, let's say 10millions sign up:

Future package:

100MBPS (basic min) = RM100 per month unlimited and without fair usage policy (lol other countries doesnt has this policy)

10millions x RM100 = RM1,000millions of revenue per month.

With economic of scale, who say ISP can't make money?

This post has been edited by stargate8: Nov 23 2009, 01:52 PM
iJoel
post Nov 23 2009, 01:53 PM

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I just got my streamyx upgraded. From the RM44 standard package to 1mb combo wifi package.
The RM110 that i'm paying per month is inclusive of the line rental, so that makes it RM85 alone for broadband service.
If the price of this new upgrade promotion doesn't include the RM25 line rental i have no idea why are they offering such package sweat.gif.
btfan
post Nov 23 2009, 01:57 PM

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QUOTE(exentric_nova @ Nov 23 2009, 01:24 PM)
For standard package, its RM130 for 4Mbps, not RM150.

RM150 is for Combo Package.

In any case, I didn't include the rental since that has always been something to bear from the very beginning. Why must it be included in the calculation?
Thanks for bringing that up, I corrected the typo. The rental line fee of RM25 per month is quite substantial and it is included in the existing Combo packages. So to compare it from a standard package POV, you will need to include it to see the true savings from this promotion.

To illustrate;

1Mb/s Standard Package is RM88 without modem.

To upgrade to 4Mb/s Combo: RM160 (inclusive of line rental) - RM88 = RM72

To upgrade to 4Mb/s under this new promotion: RM130 + RM25 (line rental) = RM155 - RM88 = RM67

The difference between the two is only RM5. Based on my earlier post, it's not really a good deal. You might as well upgrade to Streamyx Combo. For Combo, activation fee and installation fee is waived plus you will only be tied down for 12 months.
valentine1666
post Nov 23 2009, 02:07 PM

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tmnut is realy a fakap people

they knoe they gonna loose so many customer in coming month coz of other isp provider(even though they also suck but not as much as tmnut is), they try to tight the customer with the 2 years contract so they wont lose their revenue.

tmnut i gv u my ((l)) for u....
owc
post Nov 23 2009, 02:40 PM

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Anyway the choice is ours, we are allow to chose buts read careful about the Term & Condition before sign-up any package. Do please survey the quality of service in all aspect before subscribe. Once you subscribe, you will tide with the Term & Condition. If want to Terminate, you need to pay for the Penalties.

Beware of Malaysia ISP - They Scam!
Don't be another Victim of Malaysia ISP!

This post has been edited by owc: Nov 23 2009, 02:47 PM
owc
post Nov 23 2009, 03:03 PM

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QUOTE(IsaacVky @ Nov 23 2009, 03:01 PM)
I think the 2mb sounds good to me, already getting 1.6mb speed using speedtest.net though, so I wonder whether the upgrading worthwhile.

I'm on 1mb rm88/month without modem now, so I'll be paying rm110/month on the 5th month after I upgrade?
rm130/month for the 4mb upgrade package on the 5th month after I upgrade?
*
RM88 - RM130 = RM42
You need to pay more RM42, not RM5

Some more they wouldn't so stupid with the idea you given, it's only apply on promotion period only.
They will not last long, not more than 4 month promotion.
They will make the term to be upgrade for 1 time only, to protect their profit!

This post has been edited by owc: Nov 23 2009, 03:14 PM
ali_boulala
post Nov 23 2009, 03:05 PM

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QUOTE(owc @ Nov 23 2009, 03:03 PM)
RM88 - RM130 = RM42
You need to pay more RM42, not RM5
*
as low as rm5 la doh.gif
taitianhin
post Nov 23 2009, 03:11 PM

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good is good... any offer if switch from other ISP ?
owc
post Nov 23 2009, 03:15 PM

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QUOTE(taitianhin @ Nov 23 2009, 03:11 PM)
good is good... any offer if switch from other ISP ?
*
Penalties fee will apply if you still have T&C with your current ISP.
exentric_nova
post Nov 23 2009, 03:30 PM

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QUOTE(btfan @ Nov 23 2009, 01:57 PM)
Thanks for bringing that up, I corrected the typo. The rental line fee of RM25 per month is quite substantial and it is included in the existing Combo packages. So to compare it from a standard package POV, you will need to include it to see the true savings from this promotion.

To illustrate;

1Mb/s Standard Package is RM88 without modem.

To upgrade to 4Mb/s Combo: RM160 (inclusive of line rental) - RM88 = RM72

To upgrade to 4Mb/s under this new promotion: RM130 + RM25 (line rental) = RM155 - RM88 = RM67

The difference between the two is only RM5. Based on my earlier post, it's not really a good deal. You might as well upgrade to Streamyx Combo. For Combo, activation fee and installation fee is waived plus you will only be tied down for 12 months.
*
yeah not much difference. but there's still a bit of saving. con job, not exactly. truly beneficial to customer, not exactly either sweat.gif

QUOTE(owc @ Nov 23 2009, 03:03 PM)
RM88 - RM130 = RM42
You need to pay more RM42, not RM5

Some more they wouldn't so stupid with the idea you given, it's only apply on promotion period only.
They will not last long, not more than 4 month promotion.
They will make the term to be upgrade for 1 time only, to protect their profit!
*
Those prices will stay for as long as you're customer (min of 2 years that is) but this offer will only last till end of year. after that, back to normal prices

This post has been edited by exentric_nova: Nov 23 2009, 03:32 PM
owc
post Nov 23 2009, 03:39 PM

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It's look like TMNET Streamyx has send a Careline to the Forum.Lowyat.Net
Not just P1 Wimax.
P1 Wimax already show their self to helps the customer.
TMNet careline got read all our write, but they using spy ID that no dare to admit they are TMNet.
lemoneon
post Nov 23 2009, 03:42 PM

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i'm using 512 standard (RM66) , for 1m package without modem (RM88)
now with this promotion , RM71 (just add RM5) , i can get 1m package (RM88-RM71=RM17 save)

or think another way , i add RM5 only already can use 1m package
knoblet
post Nov 23 2009, 03:52 PM

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Uh Surely you lot cannot be that stupid doh.gif

TM Shite can't even provide the service we pay for now vmad.gif
yasmin
post Nov 23 2009, 03:53 PM

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But there is not much different between the speed of 512k and 1m.
My home i using 512k and in company i using 1m. The speed? almost the same.
Moreover, 1m user still have trouble access to China website like 512k.
And after 2 years you need to pay RM88.
If possible, why just go to other ISP like Jarxxx?
ps: actually I think Tmnut should just give us a "free" 1 level upgrade.


This post has been edited by yasmin: Nov 23 2009, 03:55 PM
cherroy
post Nov 23 2009, 03:54 PM

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QUOTE(stargate8 @ Nov 23 2009, 01:51 PM)
To ISP,  we are now in the age of IT, how do we compete with other countries if we are still being provided with lousy internet services (slow connection, instability of the connection and expensive package).

We have ard 20 millions of people, let's say 10millions sign up:

Future package:

100MBPS (basic min) = RM100 per month unlimited and without fair usage policy (lol other countries doesnt has this policy)

10millions x RM100 = RM1,000millions of revenue per month.

With economic of scale, who say ISP can't make money?
*
The problem is we have only around 1-2 million bb users around.

Malaysia until now has not achieved that kind of standard of living, remember still a lot low income group people just bare enough to feed the family, bb is a luxury for them.

It is the urban people are the most bb users.
lemoneon
post Nov 23 2009, 04:11 PM

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QUOTE(yasmin @ Nov 23 2009, 03:53 PM)
But there is not much different between the speed of 512k and 1m.
My home i using 512k and in company i using 1m. The speed? almost the same.
Moreover, 1m user still have trouble access to China website like 512k.
And after 2 years you need to pay RM88.
If possible, why just go to other ISP like Jarxxx?
ps: actually I think Tmnut should just give us a "free" 1 level upgrade.
*
my office using 1m package , which ip is : 60.49 60.50 60.51 ... if can get 60.49 good for china website

is there any note say after 24month , will be RM88 ???
yasmin
post Nov 23 2009, 04:11 PM

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QUOTE(cherroy @ Nov 23 2009, 03:54 PM)
The problem is we have only around 1-2 million bb users around.

Malaysia until now has not achieved that kind of standard of living, remember still a lot low income group people just bare enough to feed the family, bb is a luxury for them.

It is the urban people are the most bb users.
*
But that's the problem, Why we only have 1-2 m users?
The main reason is because it is not "affordable".
If it is "affordable" most people will definitely go for it.
Why not "affordable"? Because in here we don't have enough competition to force down the price, is almost 100% control by the Txxxx.
SUSsoundsyst64
post Nov 23 2009, 04:19 PM

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ahhh...24 months minimum subscription period... a term that really kills.. sleep.gif
yasmin
post Nov 23 2009, 04:20 PM

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QUOTE(lemoneon @ Nov 23 2009, 04:11 PM)
my office using 1m package , which ip is : 60.49 60.50 60.51 ... if can get 60.49 good for china website

is there any note say after 24month , will be RM88 ???
*
but is very troublesome, we have to look for "it". connect disconnect, very inconvenient, shouldn't it the other way around?

Ya i called to number 100 already. the nice lady told me this promotion just for the 2 years. after that back to normal price.
exentric_nova
post Nov 23 2009, 05:02 PM

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QUOTE(yasmin @ Nov 23 2009, 04:20 PM)
but is very troublesome, we have to look for "it". connect disconnect, very inconvenient, shouldn't it the other way around?

Ya i called to number 100 already. the nice lady told me this promotion just for the 2 years. after that back to normal price.
*
err seriously? The FAQ says otherwise. Will be charged this new charges for as long as we continue subscribing sweat.gif
lemoneon
post Nov 23 2009, 05:05 PM

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if after 24month is RM88 , then downgrade back to RM66 ....
wiNd
post Nov 23 2009, 05:15 PM

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TM scare u all potong to P1...so now wanna lekat u all 99 to 24 mths contract

biggrin.gif

better save the RM30-50 per mth for other things like VPN tongue.gif

This post has been edited by wiNd: Nov 23 2009, 05:15 PM
ericpires
post Nov 23 2009, 05:33 PM

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QUOTE(wiNd @ Nov 23 2009, 05:15 PM)
TM scare u all potong to P1...so now wanna lekat u all 99 to 24 mths contract

biggrin.gif

better save the RM30-50 per mth for other things like VPN tongue.gif
*
Is there any difference between 1mb and 2mb? i mean for gaming? i do normal speedtest also can reach 1.50 above almost everytime

i din use VPN alredi... still download fast plus got free private website... lol
prasys
post Nov 23 2009, 05:35 PM

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QUOTE(ericpires @ Nov 23 2009, 05:33 PM)
Is there any difference between 1mb and 2mb? i mean for gaming? i do normal speedtest also can reach 1.50 above almost everytime

i din use VPN alredi... still download fast plus got free private website... lol
*
You'll get it capped at 3Mbps , if you know how to do the talking , so your download speeds would be 2.5Mbps , there is a huge leap especially if you download
azwan92
post Nov 23 2009, 05:35 PM

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Help, "Sorry, there are no plans for upgrade/downgrade." Why even after logging in ot mips thing?
davinlicious
post Nov 23 2009, 05:52 PM

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i`m using 1Mb only
and i ok for me biggrin.gif
ckk125
post Nov 23 2009, 05:53 PM

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looks good..im planning to upgrade from 512kbps to 1mbps...i dont mind about the 24 months thing..have been using it for 6 years already...but the problem is, after 24 months, what will the rate be?back to rm88 or rm71?
qwer312
post Nov 23 2009, 06:23 PM

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using 1m nw too...although can get 1.5m speed, but useless with laggy international gateway. And bloody hell for minimum subscription period of 24 months
Boomeraangkid
post Nov 23 2009, 06:30 PM

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im using 1mbps RM88 per month.. shud i upgrade? my speeds arent good during the afternoon.
Nation of Sensation
post Nov 23 2009, 07:47 PM

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Sounds good. Guys, how to upgrade thru this page?

https://mips.tm.net.my/SelfCare/

I only can upgrade my 512kbps to 1mbps but there is no option about the promo thing. Only the usual plan of RM88. :S


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post Nov 23 2009, 08:01 PM

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QUOTE(stargate8 @ Nov 23 2009, 01:51 PM)
To ISP,  we are now in the age of IT, how do we compete with other countries if we are still being provided with lousy internet services (slow connection, instability of the connection and expensive package).

We have ard 20 millions of people, let's say 10millions sign up:

Future package:

100MBPS (basic min) = RM100 per month unlimited and without fair usage policy (lol other countries doesnt has this policy)

10millions x RM100 = RM1,000millions of revenue per month.

With economic of scale, who say ISP can't make money?
*
australia has fair usage polity
azwan92
post Nov 23 2009, 08:09 PM

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You need to consider the money spent on maintenance and advertisments.
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post Nov 23 2009, 08:09 PM

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24months. YIKES!
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post Nov 23 2009, 08:15 PM

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Dear Screamyx,

Right now your connection SUCKS. Now you come up with this promotion when we can barely get youtube running?

LOLS!!!!
bryanyeo
post Nov 23 2009, 09:39 PM

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Let me guess icon_rolleyes.gif

Streamyx do this promotion, many ppl will 'WOW, SO CHEAP' and subscribe it. And minimum is 2 years. Next year, they will start HSBB, 1-4mbps price drop, and then your promotion price is more expensive. BUT, you subscribe 2 years, you cant change. You wanna cancel, need to pay them
cherroy
post Nov 23 2009, 09:51 PM

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QUOTE(bryanyeo @ Nov 23 2009, 09:39 PM)
Let me guess icon_rolleyes.gif

Streamyx do this promotion, many ppl will 'WOW, SO CHEAP' and subscribe it. And minimum is 2 years. Next year, they will start HSBB, 1-4mbps price drop, and then your promotion price is more expensive. BUT, you subscribe 2 years, you cant change. You wanna cancel, need to pay them
*
Still can cancel, just pay penalty RM350 lor. tongue.gif

But if HSBB is really cheap (I don't think it will, due to lot of reason), then paying 350 penalty in some situaion can be worthwhile as well as 1 month even 512kbps package alreayd near 100, just waste 3 month plus subscription fee. The plan is good for those intention/wishing for upgrade their speed one, with extra 5-10 can get doubling speed already, but major complaint about streamyx is about stability, and connection quality, not speed.

Yup, this is a good tactic to counter 'potong' campaign. Tight up people, give 4 months free upgrade, and only RM5-10 extra for doubling the speed seems tempting to some.

But personally, I would prefer their provide consistent/stable performance on the network over the speed upgrade. Got super speed, but problem here and there also no use.
bryanyeo
post Nov 23 2009, 10:26 PM

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I'm going to upgrade to 4mbps with this upgrade promotion, because my area wont have HSBB so early.
Vista-X
post Nov 23 2009, 10:35 PM

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QUOTE(Boomeraangkid @ Nov 23 2009, 06:30 PM)
im using 1mbps RM88 per month.. shud i upgrade? my speeds arent good during the afternoon.
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sometimes stimix upgrade can be a downgrade.
evilsperm
post Nov 23 2009, 10:35 PM

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contract 24months is very pek chi

upgrade to 2mb also like snail speed

use 384 also not much diff compare to 2mb


Vista-X
post Nov 23 2009, 10:37 PM

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QUOTE(evilsperm @ Nov 23 2009, 10:35 PM)
contract 24months is very pek chi

upgrade to 2mb also like snail speed

use 384 also not much diff compare to 2mb
*
Ur right i am paying rm160 but getting rm88 services. To me it's just upgrade my pocket money to stimix.
cherroy
post Nov 23 2009, 10:40 PM

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Frankly speaking 2mb, 1mb, 512, 384, if streamyx has problem time, whatever speed also no difference. doh.gif

Except 4Mb which I heard they put on those users with different IP range.
Vista-X
post Nov 23 2009, 10:45 PM

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QUOTE(cherroy @ Nov 23 2009, 10:40 PM)
Frankly speaking 2mb, 1mb, 512, 384, if streamyx has problem time, whatever speed also no difference.  doh.gif

Except 4Mb which I heard they put on those users with different IP range.
*
4mb user here, speed capped at 1mb to all DL's, only will get 4mb after 3-4 am to 9 am everyday.
exentric_nova
post Nov 23 2009, 10:45 PM

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QUOTE(Vista-X @ Nov 23 2009, 10:37 PM)
Ur right i am paying rm160 but getting rm88 services. To me it's just upgrade my pocket money to stimix.
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and RM88 will get the 384kbps package speed. better to be higher then lower biggrin.gif
cosmicmeadow
post Nov 23 2009, 11:25 PM

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I have 1Mbps standard package at Rm88 per month.
If I choose to upgrade to 2Mbps and pay Rm110 per month, what if the speed experience or what DIGI calls it "Likely Average Speed" is still the same? So, pay more for nothing extra?

Remember the T&Cs.... Best Effort Basis only.....

This post has been edited by cosmicmeadow: Nov 23 2009, 11:25 PM
SUSautoman5891
post Nov 23 2009, 11:46 PM

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QUOTE(Nation of Sensation @ Nov 23 2009, 07:47 PM)
Sounds good. Guys, how to upgrade thru this page?

https://mips.tm.net.my/SelfCare/

I only can upgrade my 512kbps to 1mbps but there is no option about the promo thing. Only the usual plan of RM88. :S
*
Call 100. Also Upgrade to 2 & 4 mbps can only be done at TM point.

Beware. Maybe next year 1mbps drop price? Instead of now pay RM88, pay RM77? You know lah the government want to increase internet penetration and to do that they have to low the prices, not increase the prices while giving 'higher' speeds.

This post has been edited by automan5891: Nov 23 2009, 11:51 PM
Zi-Tech
post Nov 24 2009, 12:49 AM

Eh, pangkat sudah tukar ka
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just wait and see... like before, they always put promotion for fee and installation waived, but still waived until today....

may be it will continue(extend)... this 'potong' war is really good...hehehe hope other isp reduce their price much2 more????
chewchew
post Nov 24 2009, 01:09 AM

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does the price stated already include the RM25.00 rental?...
SUSautoman5891
post Nov 24 2009, 01:16 AM

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QUOTE(chewchew @ Nov 24 2009, 01:09 AM)
does the price stated already include the RM25.00 rental?...
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Combo user yes. Non combo user no.
Json188
post Nov 24 2009, 01:26 AM

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how about merdeka 1mbps package rm77 1?
they capped my speed at 2mbps ady..
should i upgrade?

This post has been edited by Json188: Nov 24 2009, 01:28 AM
tabs
post Nov 24 2009, 01:31 AM

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hmm.. i just change my package to combo package wor.. can i change it again?? since got promotion?? bcoz i use streamyx long time ad..
so can i use this promotion

This post has been edited by tabs: Nov 24 2009, 01:33 AM
Suk
post Nov 24 2009, 02:01 AM

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Paying the same of $ to enjoy double sPEED.

Worth it la..... but only for existing user... mean, telling those Streamyx DO NOT potong your streamyx line, while upgrade your Streamyx to enjoy Double SPEED.
Zi-Tech
post Nov 24 2009, 04:21 AM

Eh, pangkat sudah tukar ka
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is there any line rental???
CompChilD
post Nov 24 2009, 04:55 AM

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weird weird , mine 1mbps = rm120 per month . so mahal liao !

This post has been edited by CompChilD: Nov 24 2009, 04:55 AM
ubsacc2004
post Nov 24 2009, 07:14 AM

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mine is rm128.00 1mbps with HP pc bundle.
andrekua
post Nov 24 2009, 07:27 AM

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I think not worth for some of the older accounts. For example, I registered when Streamyx is stil 384kbps. Until now, I also pay the same price which is RM88 but my account already under 1.5mbps. If pay RM110 for 2mbps, definately not worth. Besides Im getting such speed now, and not sure Streamyx would be to offer these advertised speed after seeing those complaints in the forum.
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post Nov 24 2009, 09:14 AM

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QUOTE(btfan @ Nov 23 2009, 01:04 PM)
You forgot one important thing there, what about the line rental charge? At least for combo, 4Mb/s is RM160 per month inclusive of line rental which is RM25. If you would to upgrade to the same package from a standard package under this so called new promotion, the end result is you're still paying RM130 for 4Mb/s and on top of that continue to pay RM25 per month for line rental.

So for the same speed:-

Streamyx Combo for 4Mb/s = RM160 (inclusive of line rental)

New Streamyx Promotion for 4Mb/s = RM130+RM25 = RM155

There is a RM5 savings but bear in mind of any activation fee (RM75) and installation fee (RM88) that you might need to pay for an upgrade. Further you will need to subscribe to this package for 24 months whereas for Combo it is only 12 months. I would say the savings is practically negligible.

The biggest joke is the upgrade to 2Mb/s. With or without the modem, the price is the same  rolleyes.gif
*
you have voiced out my concern!


genjo
post Nov 24 2009, 10:11 AM

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i wont pay double from 1mb to 2mb ! i am enjoying my rm77/month
gsan
post Nov 24 2009, 10:46 AM

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I dont see any advantage here...

mine is standard package 512kbps with modem (actual speed is 1.5Mbps), rm88 as shown at the bill.

now if I upgrade to 2Mbps,

for the first 4 month, I need to pay rm99, mean I pay extra rm11 which is still consider worth a bit.

but start from 5th month and onward, I need to pay rm110, mean 22 to get extra 0.5mbps faster which is not so worth
nikose
post Nov 24 2009, 04:28 PM

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hi, i'm using rm77 package with modem, if i want to upgrade, which package have that 150kb/s speed?
SUSautoman5891
post Nov 24 2009, 04:30 PM

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QUOTE(nikose @ Nov 24 2009, 04:28 PM)
hi, i'm using rm77 package with modem, if i want to upgrade, which package have that 150kb/s speed?
*
2mbps package RM110
nikose
post Nov 24 2009, 04:33 PM

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QUOTE(automan5891 @ Nov 24 2009, 04:30 PM)
2mbps package RM110
*



2mb? oh crap..
i think my friend is using rm88 package but he's downloading stuffs around 150+kb/s d
maybe he got an upgrade to 1.5mb/s ? is this true?
fadzridesign
post Nov 24 2009, 04:34 PM

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Wow this is cool!!!
SUSsoundsyst64
post Nov 24 2009, 04:35 PM

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QUOTE(nikose @ Nov 24 2009, 04:28 PM)
hi, i'm using rm77 package with modem, if i want to upgrade, which package have that 150kb/s speed?
*
if you mention 150 KiloBytes/sec, 1Mbps package is for you. smile.gif
SUSautoman5891
post Nov 24 2009, 04:37 PM

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QUOTE(nikose @ Nov 24 2009, 04:33 PM)
2mb? oh crap..
i think my friend is using rm88 package but he's downloading stuffs around 150+kb/s d
maybe he got an upgrade to 1.5mb/s ? is this true?
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Those are miscapped users.
nikose
post Nov 24 2009, 04:37 PM

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QUOTE(soundsyst64 @ Nov 24 2009, 04:35 PM)
if you mention 150 KiloBytes/sec, 1Mbps package is for you. smile.gif
*
okie thanks.. i think i might as well upgrade it..
TSroy918
post Nov 24 2009, 05:25 PM

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I do not see why 24 months minimum subscription period can cause a big trouble here (I'm not supporting streamyx).

When will you "potong" your streamyx (if only you can find other ISP)?
+ Within 1 year?
+ 1 - 2 years?
+ beyond 2 years?

When will you get HSBB?
+ Within 1 year?
+ 1 - 2 years?
+ beyond 2 years?

If you think you will terminate streamyx within 2 years or you will get HSBB within 2 years, then you can opt out not to upgrade. HSBB might be attractive but HSBB will not roll out to everywhere and it will not take off as fast as promised (you know how's TM working). No offence
SUSmaknismudekots
post Nov 24 2009, 05:34 PM

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Huuu.. tempting...

But... some said the charge will be back to normal after that 24 months contract. Is it true? I cannot find anywhere in the streamyx website that support this.
cherroy
post Nov 24 2009, 05:39 PM

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QUOTE(maknismudekots @ Nov 24 2009, 05:34 PM)
Huuu.. tempting...

But... some said the charge will be back to normal after that 24 months contract. Is it true? I cannot find anywhere in the streamyx website that support this.
*
I don't think should worry something that too far away pricing issue (2 years), may be price will drop across for standard package due to more competition or HSBB, nobody knows.
Boomeraangkid
post Nov 24 2009, 05:42 PM

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this upgrade is for combo users only yes?
TSroy918
post Nov 24 2009, 05:44 PM

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QUOTE(maknismudekots @ Nov 24 2009, 05:34 PM)
Huuu.. tempting...

But... some said the charge will be back to normal after that 24 months contract. Is it true? I cannot find anywhere in the streamyx website that support this.
*
I don't think it will back to normal after 24 months. It is saying 5th months onward in the promotion (until you potong may be?).

QUOTE(Boomeraangkid @ Nov 24 2009, 05:42 PM)
this upgrade is for combo users only yes?
*
Nope. Combo and non-combo also can upgrade. But you must be using it minimum for 1 year.

This post has been edited by roy918: Nov 24 2009, 05:45 PM
SUSmaknismudekots
post Nov 24 2009, 05:45 PM

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QUOTE(cherroy @ Nov 24 2009, 05:39 PM)
I don't think should worry something that too far away pricing issue (2 years), may be price will drop across for standard package due to more competition or HSBB, nobody knows.
*
Hmm... In a way.. you're right!

Besok pagi jugak saya upgrade!

jake23
post Nov 24 2009, 05:47 PM

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In spite of pay RM71 monthly,if upgrade from standard package 512k to 1M,any additional fee will be charge like installation or registration fee ?






SUSmaknismudekots
post Nov 24 2009, 05:48 PM

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QUOTE(roy918 @ Nov 24 2009, 05:44 PM)
I don't think it will back to normal after 24 months. It is saying 5th months onward in the promotion (until you potong may be?).

*
Some people in this thread jugak I read last night said that he/she called 100 and asked about this promotion, and the CS said it will revert back to normal charge after the 24 months...
Boomeraangkid
post Nov 24 2009, 05:48 PM

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btw how can i get my streamnyx pw... i forgotten it
TSroy918
post Nov 24 2009, 06:36 PM

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QUOTE(maknismudekots @ Nov 24 2009, 05:48 PM)
Some people in this thread jugak I read last night said that he/she called 100 and asked about this promotion, and the CS said it will revert back to normal charge after the 24 months...
*
Not sure i get it right or not. In the last item in the FAQ, users will be paying the same amount (after + RM5/RM10) after 24 months.

QUOTE
For the first 4 months, customers will be billed on the same charges as per previous package.
On the 5th month's bill, customer will be charged additional RM5 or RM10 on top of currect charges accordingly.
Customer will be permanently billed on new charges as long as they subscribe to the package.


This post has been edited by roy918: Nov 24 2009, 06:40 PM
amd9999
post Nov 25 2009, 02:04 AM

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im using 512kbps and if i upgrade to 1mbps online today, when u should i know i got 1mbps?....
MX510
post Nov 25 2009, 02:18 AM

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Dah pegi tadi waiting for good news by next week
mylinear
post Nov 25 2009, 03:31 AM

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We have already been over paying for the connections speeds and quality that we have been getting for the past couple of years. Some may see this as a good offer because the prices may seem to be a little lower than normal. But paying a little more does not mean that the quality of service will be better.

IMO, we should already been having a minimum speed of 2Mb since maybe 2 years ago at a lower price than currently. For example, 512Kb package has been at RM66 for the past 6-7 years without TM upgrading the speed or reducing the price for it. I guess there was no need to make any changes since for those years, there were no or not much other choices.

Normally, when such offers come along, there is usualy some up coming event which we are not aware of. For example, the 4 months "free / less payment" takes us into Mar 2010. This is supposed to be when HSBB may start being launched in certain areas.

The 24 month contract seems to tie in with the time it is supposed to take for HSBB to be more widely available in the country. So TM is probably trying to attract existing customers and tie them down with a contract so that by the time HSBB comes around, the customers will still be with them to upgrade to HSBB. Otherwise, customers may move away to other operators who may offer better services in that time frame.

Maxis seems to be doing some fiber connection testing and maybe that will be rolled out in the next few months? So again TM has to make some move to retain customers.

Maybe P1 or Digi also already has plans to expand more in the next year. Isn't YTL is supposed to be working on a 4G network in the next year or so? But TM is not ready and may take another 1-2 years to complete the HSBB.

This offer may also be a way for TM to start adjusting their pricing to cater for HSBB pricing. After all, imagine if 1Mb is RM88 and 4Mb is RM260 (standard package), what would a 8Mb or 10Mb be? With such offers, by seemingly reducing the prices for a higher speed, eg 2Mb for RM110 or 4Mb for RM130 (standard packages), then we should expect (or at least hope) that an 8Mb or 10Mb could be some RM180-200? If so, some may think that is not bad. But we should be asking whether should we be paying RM110 for 2Mb to begin with?

IMO, if TM is really wanting to promote broadband in the country, apart from improving the quality of service, what they should have done (at least a year ago) is to upgrade all existing customers to the next higher package automaticaly at the current price that the customer is paying. That is, a 512Kbat RM66 should now be a 1Mb. A 1Mb at RM88 should now be a 2Mb etc. There is also room to adjust the pricing a little lower as well. This can be done as TM already has a customer base to statistically compute if such adjustments would affect their bottom line. Unlike a new player who cannot do such as they don't have a large existing customer base yet.

Those willing to sign-up for the 24 month contract should also get proper clarification whether the cancellation fee is really RM350 as it says that is an administrative fee. Normally, if you cancel, you are liable to pay up for the rest of the contract period. Make sure this RM350 is not something on top of that as well.

TM seems to complicate things by having so many different packages with different conditions and options. In the end, it all comes to the same thing. We need a phone line, we need the internet access. Even with the combo packages supposedly with no line rental, it does not differe much with standard package with phone rental (based on before this offer). Packages should be stream lined. I guess the TM marketing people need to do all these packages to show that they are doing their job...

Even though the AAG has been launched, there does not seem to be any speed difference (not sure about corporate users) at this time. With this offer, if more existing customers are going to move to higher packages, are we really going to get higher speeds?


ckk125
post Nov 25 2009, 08:18 AM

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i upgraded to RM71(1mbps) online..but when only can i get it?
SUSautoman5891
post Nov 25 2009, 09:24 AM

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QUOTE(ckk125 @ Nov 25 2009, 08:18 AM)
i upgraded to RM71(1mbps) online..but when only can i get it?
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A fews days.
azbro
post Nov 25 2009, 09:35 AM

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QUOTE(Vista-X @ Nov 23 2009, 10:45 PM)
4mb user here, speed capped at 1mb to all DL's, only will get 4mb after 3-4 am to 9 am everyday.
*
I'm about to go to TMpoint to get myself the 4Mb deal..I'm currently using 2Mb now...are you sure in it capped like that?...I'm in JB
SUSautoman5891
post Nov 25 2009, 10:25 AM

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QUOTE(azbro @ Nov 25 2009, 09:35 AM)
I'm about to go to TMpoint to get myself the 4Mb deal..I'm currently using 2Mb now...are you sure in it capped like that?...I'm in JB
*
2mbps is good enough already. TM Net has been throttling flv streaming (youtube and similar) and rapidshare. It makes HSBB pointless, meaningless and worthless.
ruffstuff
post Nov 25 2009, 11:04 AM

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can we upgrade online?
azbro
post Nov 25 2009, 11:19 AM

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QUOTE(automan5891 @ Nov 25 2009, 10:25 AM)
2mbps is good enough already. TM Net has been throttling flv streaming (youtube and similar) and rapidshare. It makes HSBB pointless, meaningless and worthless.
*
I'm using the popular DLnext now..
ozak
post Nov 25 2009, 01:19 PM

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TMNut is ripping your money. Upgrade to 2mb and still need to pay? But speed still 70%?

Go and see maxis BB.
v i n c
post Nov 25 2009, 01:38 PM

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Better dont subscribe. later HSBB come out, u all stuck and bound to this 24 months contract. mati
azbro
post Nov 25 2009, 01:40 PM

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Just go to TMpoint....

Previously using 1Mb line...last 2 weeks upgrade to 2mb line..need to pay RR88 for installation and get Wifi modem.

Today, with the new package, went to upgrade from 2mb to 4mb...they say need to pay another RM88...

Didn't take...no regrets...well...maybe next time got better package....

QUOTE(ozak @ Nov 25 2009, 01:19 PM)
TMNut is ripping  your money.
*
Spot on bro..Spot on..

This post has been edited by azbro: Nov 25 2009, 01:49 PM
Suk
post Nov 25 2009, 01:51 PM

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QUOTE(v i n c @ Nov 25 2009, 01:38 PM)
Better dont subscribe. later HSBB come out, u all stuck and bound to this 24 months contract. mati
*
U always can upgrade in the contract period.

but u can't downgrade only.
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post Nov 25 2009, 02:10 PM

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QUOTE(ozak @ Nov 25 2009, 01:19 PM)
TMNut is ripping  your money. Upgrade to 2mb and still need to pay? But speed still 70%?

Go and see maxis BB.
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Please don't go to Maxis BB think Thrice...this another worst provider nod.gif nod.gif
SUSautoman5891
post Nov 25 2009, 02:19 PM

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QUOTE(azbro @ Nov 25 2009, 01:40 PM)
Just go to TMpoint....

Previously using 1Mb line...last 2 weeks upgrade to 2mb line..need to pay RR88 for installation and get Wifi modem.

Today, with the new package, went to upgrade from 2mb to 4mb...they say need to pay another RM88...

Didn't take...no regrets...well...maybe next time got better package....
Spot on bro..Spot on..
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This upgrade need to pay for installation too? doh.gif
SUSaltimi
post Nov 25 2009, 02:31 PM

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I've upgraded already.........no activation/installation fee............ rclxms.gif rclxms.gif rclxms.gif .......totally free
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post Nov 25 2009, 02:31 PM

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QUOTE(automan5891 @ Nov 25 2009, 02:19 PM)
This upgrade need to pay for installation too? doh.gif
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Yeahh...I dun see the point...if from 1Mb to 2Mb they say need installation charges for the Wifi modem...OK fair enough...but now got that Wifi modem also need another RM88 for 2Mb to 4Mb upgrade. cry.gif
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post Nov 25 2009, 02:42 PM

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QUOTE(azbro @ Nov 25 2009, 02:31 PM)
Yeahh...I dun see the point...if from 1Mb to 2Mb they say need installation charges for the Wifi modem...OK fair enough...but now got that Wifi modem also need another RM88 for 2Mb to 4Mb upgrade.  cry.gif
*
You really malang la bro. I upgrade free jer...... rclxms.gif rclxms.gif rclxms.gif
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post Nov 25 2009, 02:44 PM

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QUOTE(altimi @ Nov 25 2009, 02:42 PM)
You really malang la bro. I upgrade free jer...... rclxms.gif  rclxms.gif  rclxms.gif
*
From 512 to 1Mb?
skyleng
post Nov 25 2009, 02:46 PM

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is fake stupid ppl only will follow the upgrade...
need to make exiting customer stay back with it 24 months = 2 years please think proper before switch.

if TM really wan to keep existing customer better provide free upgrade 1 level for all user.

current i was using 512 package already 5++ years already just waiting other alternative broadband to hit my area.


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post Nov 25 2009, 02:46 PM

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QUOTE(mylinear @ Nov 25 2009, 03:31 AM)
IMO, if TM is really wanting to promote broadband in the country, apart from improving the quality of service, what they should have done (at least a year ago) is to upgrade all existing customers to the next higher package automaticaly at the current price that the customer is paying. That is, a 512Kbat RM66 should now be a 1Mb. A 1Mb at RM88 should now be a 2Mb etc. There is also room to adjust the pricing a little lower as well. This can be done as TM already has a customer base to statistically compute  if such adjustments would affect their bottom line. Unlike a new player who cannot do such as they don't have a large existing customer base yet.

Those willing to sign-up for the 24 month contract should also get proper clarification whether the cancellation fee is really RM350 as it says that is an administrative fee. Normally, if you cancel, you are liable to pay up for the rest of the contract period. Make sure this RM350 is not something on top of that as well.

TM seems to complicate things by having so many different packages with different conditions and options. In the end, it all comes to the same thing. We need a phone line, we need the internet access. Even with the combo packages supposedly with no line rental, it does not differe much with standard package with phone rental (based on before this offer).  Packages should be stream lined. I guess the TM marketing people need to do all these packages to show that they are doing their job...
Spot on analysis. Even on the verge of the launch of HSBB, they're still offering archaic speeds of 384/512kbps. These should have been phased out long ago. We can see prices are maintained but ironically so are the speed as well. IMHO, these upgrade promotions are redundant, even if they do not want to lower the prices, at least they should have automatically upgrade the speed to the next higher speed package as faster speeds are introduced. How long more do they want to offer 384/512kbps packages?? Judging from the pricing schedule so far, it would be pointless to even offer HSBB if it's going to be priced beyond people's means.

Further, a quick browse of TMnet's website will show how messy the layout are and how confusing the packages can be. Why do they still want to offer 4Mb/s for RM268 under Standard Packages whereas you can get 4Mb/s for RM160 under the Combo Packages? There should be only ONE list of packages for home users and ONE list of packages for business users. Instead, for home users, we have Standard Packages, the Streamyx Combo Packages, and now the Upgrade Packages, all with varying speed, prices, and T&C.

Not only are all these type of packages and promotions confusing, some of them are just downright unfair to existing customers. A good example would be the upgrade to 1Mb/s under the Upgrade Packages. Those who upgrade to 1Mb/s will only need to pay RM71 per month. However there are a lot of existing users that pays RM88 for 1Mb/s who may not want to upgrade their package. So now we have a situation where a long time user of streamyx continuing to pay almost RM20 more than a new subscriber of the same speed. Talk about screwing your long time customers rolleyes.gif Anyway I seriously questioned the competence of employees they hired who manage to come up with all these nonsense.
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it's part of the strategy to retain customers.


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post Nov 25 2009, 03:00 PM

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QUOTE(soul2soul @ Nov 25 2009, 02:54 PM)
it's part of the strategy to retain customers.
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For me 2 years contract is OK...but if wanna retain customers also dun kill them is hidden chargeslah..whatlah TM...uograde from 2 to 4Mb also want additional RM88.
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post Nov 25 2009, 03:36 PM

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QUOTE(btfan @ Nov 25 2009, 02:46 PM)
Further, a quick browse of TMnet's website will show how messy the layout are and how confusing the packages can be. Why do they still want to offer 4Mb/s for RM268 under Standard Packages whereas you can get 4Mb/s for RM160 under the Combo Packages?
Maybe so that when HSBB is out, they can say it cost RM388 for 10Mb. Then also offer a combo or other offer package at a lower price than that. So everyone thinks they are getting a good deal for the new 10Mb package...?


QUOTE(btfan @ Nov 25 2009, 02:46 PM)
A good example would be the upgrade to 1Mb/s under the Upgrade Packages. Those who upgrade to 1Mb/s will only need to pay RM71 per month. However there are a lot of existing users that pays RM88 for 1Mb/s who may not want to upgrade their package. So now we have a situation where a long time user of streamyx continuing to pay almost RM20 more than a new subscriber of the same speed. Talk about screwing your long time customers  rolleyes.gif
Exactly. But of course TM will say that the RM88 1Mb user is also given an offer to upgrade at a reduced cost and it is the user's own problem for not upgrading...

Again, the better way would be for TM just to upgrade everyone to the next higher package. That may be a better PR move than offering upgrades and asking user to pay extra with a 24 month contract.

You must look at the price for an entry point package to make proper comparison. Say for an entry point package of 1Mb, RM88 is still high. But they need to keep that so that when they charge for a 10Mb package later, you are comparing that price against the high 1Mb price, so the difference may not be too much. But if the entry point 1Mb price is say RM40, then the higher package prices will start to look expensive.

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QUOTE(azbro @ Nov 25 2009, 02:44 PM)
From 512 to 1Mb?
*
Nope, 2Mb combo to 4Mb combo........first 4 months RM140, after that RM150.............. rclxms.gif rclxms.gif rclxms.gif. You have to tell them you want "Streamyx Super Upgrade Deals", not regular upgrade. For regular upgrade charge of Rm88 will be imposed, so make sure you take "Streamyx Super Upgrade Deals".........
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post Nov 25 2009, 03:40 PM

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All BB even commercial bank punish existing customer while new customers get better deal, it is same across.

See how those 3G BB, now BB providers offer Rm48 or 88 for new sign up, while exisitng customers need to pay more than that. While for banks, new customers being offered lot of goodie while exisitng loyal customers get none.
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post Nov 25 2009, 03:45 PM

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wat i see is they dowan their existing customer to potong and jump to other ISP bcoz of 24 month contract....but this upgrade seems nice bcoz my package is 512 then if upgrade to 1mb need to 71 only..

This post has been edited by -oc-gassa: Nov 25 2009, 03:46 PM
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post Nov 25 2009, 03:54 PM

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I think the promotion is good for those 512Kbps, 1Mbps and 2Mbps cos the speed is double up but not for 384Kbps. Preferable TM auto upgrade the speed for us instead charging additional 5-10 ringgit.

Another st0pid thing is the 24 month contract, this is totally too much!!!
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post Nov 25 2009, 04:02 PM

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About the upgrade...you've go to tmpoint for this? I checked mips and it says no upgrade option available...

Im using rm88/m...although 2 years contract seems...And I don't think my area will be covered with hsbb, for like maybe 2 years more or so.
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post Nov 25 2009, 04:04 PM

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QUOTE(cherroy @ Nov 25 2009, 03:40 PM)
All BB even commercial bank punish existing customer while new customers get better deal, it is same across.

See how those 3G BB, now BB providers offer Rm48 or 88 for new sign up, while exisitng customers need to pay more than that. While for banks, new customers being offered lot of goodie while exisitng loyal customers get none.
*
This is partly customers own fault also. Most of us done complaint or switch to alternatives etc. So these companies have not much reason to keep the old customer happy because they think the customers will stay with them anyway.

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QUOTE(Aneena @ Nov 25 2009, 04:02 PM)
About the upgrade...you've go to tmpoint for this? I checked mips and it says no upgrade option available...

Im using rm88/m...although 2 years contract seems...And I don't think my area will be covered with hsbb, for like maybe 2 years more or so.
*
UPgrade to 2M & 4M is available at tmpoint only......................
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QUOTE(altimi @ Nov 25 2009, 03:38 PM)
Nope, 2Mb combo to 4Mb combo........first 4 months  RM140, after that RM150.............. rclxms.gif  rclxms.gif  rclxms.gif. You have to tell them you want "Streamyx Super Upgrade Deals", not regular upgrade. For regular upgrade charge of Rm88 will be imposed, so make sure you take "Streamyx Super Upgrade Deals".........
*
I'm not satisfied!..this time I called up 100....now this guy check with his superior, he said no need the Rm88 charges..unless TMpoint come and fix additional stuff so that can get 4Mb (meaning another modem)

100 ask me to go to TMpoint again WTF!!...every time I go there waste a lot of time waiting and money..the counter also limited...have to wait a long time.

I can imagine....go to TMPOINT and they will say the same thing...need to pay RM88, call 100 and they said no need.

So how?

Screw TMlah


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QUOTE(azbro @ Nov 25 2009, 04:14 PM)
I'm not satisfied!..this time I called up 100....now this guy check with his superior, he said no need the Rm88 charges..unless TMpoint come and fix additional stuff so that can get 4Mb (meaning another modem)

100 ask me to go to TMpoint again WTF!!...every time I go there waste a lot of time waiting and money..the counter also limited...have to wait a long time.

I can imagine....go to TMPOINT and they will say the same thing...need to pay RM88, call 100 and they said no need.

So how?

Screw TMlah
*
Then, don't upgrade lah........switch to digi, p1, maxis pun ok jugak......... thumbup.gif
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post Nov 25 2009, 04:22 PM

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QUOTE(altimi @ Nov 25 2009, 04:18 PM)
Then, don't upgrade lah........switch to digi, p1, maxis pun ok jugak......... thumbup.gif
*
I'm sending TM an email...see what is the reply..at least it is in black and white.

If must pay RM88 no need upgrade cause I've just upgraded from 1 to 2 mb last week. THat one oledi charge RM88...if additional RM88 I've to vomit blood for 4Mb line

If they say no need to pay, I'll bring the reply to TMpoint.

But if they dun reply my email...Screw them also.. mad.gif
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post Nov 25 2009, 04:23 PM

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need opinion..my 512 serve me quite well for years..good ping..stable connection..good ip..up to 70kbps download..rs no throttle..is it really worth upgrade to 1mb? scare my connection after upgrade worse..
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i feel that TM has been screwing us over and over again. and they're still screwing my ass and i let them do it with joy.
I just called the tm billings department and told them recently i found out they have rolled out a new promotion package which offers 1Mb streamyx line for RM71 after the fifth month. I told them i'm currently paying rm88 for my 1mb streamyx line. so i told him i want to switch to this new package. they told me that the rm71 package is only available for new upgrade users. then i told him, i've been using streamyx since it first came out at rm99 for 1mb and i change to rm88 for 1mb after 2 years. now you've got a new package, i want to take advantage of that new deal. they person told me he can't do that. So i asked him, can you explain to me why existing streamyx users, who has used streamyx for more than 5 years, has to pay rm88 for a 1mb line when a new user can get 1mb for only rm71? he couldnt answer me. i told the person it doesnt make any sense to me why long time users are paying more compared to new subscribers. he keep on insisting this package is from users who upgrade from 512kbps or 384kbps. i think i'm going to the tm centre tomorrow to bang table lah. this is stupid.
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QUOTE(azbro @ Nov 25 2009, 04:22 PM)
I'm sending TM an email...see what is the reply..at least it is in black and white.

If must pay RM88 no need upgrade cause I've just upgraded  from 1 to 2 mb last week. THat one oledi charge RM88...if additional RM88 I've to vomit blood for 4Mb line

If they say no need to pay, I'll bring the reply to TMpoint.

But if they dun reply my email...Screw them also.. mad.gif
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just make a report to MCMC with all the details smile.gif
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post Nov 25 2009, 04:27 PM

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Damn.. how come I didn't get to know this? I went to TM Point yesterday, upgraded mine to 4Mbps .. and they didn't say anything about the package.... dang..dang.. Anyway, my line is now at 4Mbps but my account is still throttled at 1.5Mbps .. should I call up 100 now?
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QUOTE(wiraone @ Nov 25 2009, 04:27 PM)
Damn.. how come I didn't get to know this? I went to TM Point yesterday, upgraded mine to 4Mbps .. and they didn't say anything about the package.... dang..dang.. Anyway, my line is now at 4Mbps but my account is still throttled at 1.5Mbps .. should I call up 100 now?
*
thats not throttling, did you get the technicians phone number?...ask him to call up KL and activate it faster...mine I got full speed after the 3rd day...but thats for 2mb line
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QUOTE(-oc-gassa @ Nov 25 2009, 04:23 PM)
need opinion..my 512 serve me quite well for years..good ping..stable connection..good ip..up to 70kbps download..rs no throttle..is it really worth upgrade to 1mb? scare my connection after upgrade worse..
*
1 mbps is confirmed good to use. 2mbps and 4mbps have very few users to confirm worth it or not after considering the throttling that TM Net has been doing and that my 1mbps also susah to max out at night.


Added on November 25, 2009, 4:36 pm
QUOTE(joellim @ Nov 25 2009, 04:23 PM)
i feel that TM has been screwing us over and over again. and they're still screwing my ass and i let them do it with joy.
I just called the tm billings department and told them recently i found out they have rolled out a new promotion package which offers 1Mb streamyx line for RM71 after the fifth month. I told them i'm currently paying rm88 for my 1mb streamyx line. so i told him i want to switch to this new package. they told me that the rm71 package is only available for new upgrade users. then i told him, i've been using streamyx since it first came out at rm99 for 1mb and i change to rm88 for 1mb after 2 years. now you've got a new package, i want to take advantage of that new deal. they person told me he can't do that. So i asked him, can you explain to me why existing streamyx users, who has used streamyx for more than 5 years, has to pay rm88 for a 1mb line when a new user can get 1mb for only rm71? he couldnt answer me. i told the person it doesnt make any sense to me why long time users are paying more compared to new subscribers. he keep on insisting this package is from users who upgrade from 512kbps or 384kbps. i think i'm going to the tm centre tomorrow to bang table lah. this is stupid.
*
My exact thoughts but if TM Net reduce price then they lose $$$ that's why they don't want to reduce the price of 1mbps but seriously they should at least auto upgrade all 1mbps users to 2mbps and all 512 to 1mbps instead of this crap.

Maybe we should report to MCMC because this kind of promo makes existing 1mbps users into suckers.

This post has been edited by automan5891: Nov 25 2009, 04:49 PM
joellim
post Nov 25 2009, 04:37 PM

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depends on how you set up your computer. some people are able to bypass throttling. i'm using a torrent program for downloads with my 1mb line, i'm getting 170kBps download speed all day as long as the torrent is well seeded.
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post Nov 25 2009, 04:38 PM

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but right now does TM throttle 1mb line for rs use ?

This post has been edited by -oc-gassa: Nov 25 2009, 04:39 PM
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post Nov 25 2009, 04:40 PM

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What started out as hope for me has turned to anger...now I know why you guys are also pissed off with TMNuts..
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post Nov 25 2009, 04:47 PM

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QUOTE(joellim @ Nov 25 2009, 04:37 PM)
depends on how you set up your computer. some people are able to bypass throttling. i'm using a torrent program for downloads with my 1mb line, i'm getting 170kBps download speed all day as long as the torrent is well seeded.
*
That's an exception. I know they throttled p2p and tried to throttle rapidshare. Even now they are throttling all flv streaming (youtube, tv3.com, ntv7.com, 8tv.com and similar) so anything more than 1mbps is pointless.
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post Nov 25 2009, 04:49 PM

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QUOTE(joellim @ Nov 25 2009, 04:23 PM)
. he keep on insisting this package is from users who upgrade from 512kbps or 384kbps. i
*
Is there a new contract if you downgrade? If not, find out if you can downgrade to 512K, then when that is done, upgrade to 1M at RM71? Not sure if it will work...


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post Nov 25 2009, 04:51 PM

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QUOTE(mylinear @ Nov 25 2009, 04:49 PM)
Is there a new contract if you downgrade? If not, find out if you can downgrade to 512K, then when that is done, upgrade to 1M at RM71? Not sure if it will work...
*
Maybe we should report to MCMC because this kind of promo makes existing 1mbps users into suckers.

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post Nov 25 2009, 04:56 PM

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QUOTE(azbro @ Nov 25 2009, 04:30 PM)
thats not throttling, did you get the technicians phone number?...ask him to call up KL and activate it faster...mine I got full speed after the 3rd day...but thats for 2mb line
*
OK, my account is still under the old package, so they actually throttle it at 1.5Mbps.. need to call up the installer to update the system so they could upgrade my account to 4Mbps one.. anyway, was told that if I didn't pay for the installation .. it means that I got the promotion too.. yes!!

Ah.. and yes, the installer told me that it usually take them 3 days to upgrade my account .. the installer didn't tell me that on the first place.. just that when I called him, he mentioned it.. he'll try to get it upgrade by calling the whatever guy ..

This post has been edited by wiraone: Nov 25 2009, 05:02 PM
blacktubi
post Nov 25 2009, 04:57 PM

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But did the whole malaysia support 2mbps?
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post Nov 25 2009, 05:03 PM

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QUOTE(blacktubi @ Nov 25 2009, 04:57 PM)
But did the whole malaysia support 2mbps?
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Nope .. not all .. some that are quite distance away from the exchange or RDSLAM (the box at the roadside) won't get 2Mbps.. this is end of miles limitation of cooper wires used worldwide..
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post Nov 25 2009, 05:06 PM

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if i use rapidshare, i can only get max 40-50kbps. any feedback from other users?
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post Nov 25 2009, 05:09 PM

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mate...PMed you.

Need to know if there is a testing period...say I'm not happy after the upgrade can I revert to original package?
nightsatan
post Nov 25 2009, 05:10 PM

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for my experience, 4mb is quite stable except sometime when the streamyx going under maintenance, the speed decrease a lot. Online gaming is smooth, downloading from BT being capped on speed. Overall for normal downloading (Not bt ya) and also youtube video and such, is a really good experience
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post Nov 25 2009, 05:11 PM

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QUOTE(joellim @ Nov 25 2009, 05:06 PM)
if i use rapidshare, i can only get max 40-50kbps. any feedback from other users?
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100+ but slows down in the afternoon and night. Premium users may still be maxed out.
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post Nov 25 2009, 05:16 PM

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bandwidth tak cukup nak upgrade speed lagi?
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post Nov 25 2009, 05:19 PM

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I can easily reach 260KB/s when downloading from torrentflux server............can't wait for my 4Mb upgrade drool.gif drool.gif drool.gif drool.gif ..... dapat 500 KB/s pon jadilah.............. brows.gif brows.gif brows.gif
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post Nov 25 2009, 05:25 PM

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just check with TMnet, for those that the line registered using company name, this upgrade is not applicable.
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post Nov 25 2009, 05:34 PM

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i just want my line to become stable. always dc after 5-10 minutes. the longest i can survived on the internet was only 1hour. cry.gif
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post Nov 25 2009, 05:42 PM

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QUOTE(hafiez @ Nov 25 2009, 05:34 PM)
i just want my line to become stable. always dc after 5-10 minutes. the longest i can survived on the internet was only 1hour. cry.gif
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call 100?
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post Nov 25 2009, 05:50 PM

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QUOTE(joellim @ Nov 25 2009, 04:23 PM)
i feel that TM has been screwing us over and over again. and they're still screwing my ass and i let them do it with joy.
I just called the tm billings department and told them recently i found out they have rolled out a new promotion package which offers 1Mb streamyx line for RM71 after the fifth month. I told them i'm currently paying rm88 for my 1mb streamyx line. so i told him i want to switch to this new package. they told me that the rm71 package is only available for new upgrade users. then i told him, i've been using streamyx since it first came out at rm99 for 1mb and i change to rm88 for 1mb after 2 years. now you've got a new package, i want to take advantage of that new deal. they person told me he can't do that. So i asked him, can you explain to me why existing streamyx users, who has used streamyx for more than 5 years, has to pay rm88 for a 1mb line when a new user can get 1mb for only rm71? he couldnt answer me. i told the person it doesnt make any sense to me why long time users are paying more compared to new subscribers. he keep on insisting this package is from users who upgrade from 512kbps or 384kbps. i think i'm going to the tm centre tomorrow to bang table lah. this is stupid.
*
This is a promotion and TM is not re-pricing the streamyx package.
It is the same for any other thing like astro. For those subscribing to astro now get newer decoder but old-time subscriber get slower yet older decoder.
Can i get new decoder if i'm old subscriber?
It is the same also when you buying a car in promotion or different time. Some get lower rate, some get higher rate and the rates are different.
Can i get lower rate if my rate is higher than theirs?

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post Nov 25 2009, 05:51 PM

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just upgrade from 512Mb (rm66) to 1M (rm71). Minus the 24months contract i think it's very worth
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post Nov 25 2009, 05:52 PM

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im using RM88 standard, shud i go combo 1st then only use these deals or what?
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QUOTE(Boomeraangkid @ Nov 25 2009, 05:52 PM)
im using RM88 standard, shud i go combo 1st then only use these deals or what?
*
Edited: yeap, you can directly upgrade to combo 2Mbps i guess (lateral speed package upgrade only allow for 384kbps and 512kbps users). Refer TnC item 5

This post has been edited by roy918: Nov 25 2009, 06:04 PM
lemoneon
post Nov 25 2009, 05:56 PM

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2. This promotion is only applicable for existing Streamyx customers who have served a minimum period of 1 year

from the T&C no2, only those customer who use streamyx more then 1 year can apply this promotion

but if i use 512package for 2 years , then yesterday upgrade to 1m , so tomorrow this promotion appear ,
can i apply??, i belong to new customer (for 1m) , but i'm a old customer (for 512)
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QUOTE(lemoneon @ Nov 25 2009, 05:56 PM)
2. This promotion is only applicable for existing Streamyx customers who have served a minimum period of 1 year

from the T&C no2, only those customer who use streamyx more then 1 year can apply this promotion

but if i use 512package for 2 years , then yesterday upgrade to 1m , so tomorrow this promotion appear ,
can i apply??, i belong to new customer (for 1m) , but i'm a  old customer (for 512)
*

I think you're eligible la coz I pon formerly on rm88 package & upgraded to 2m combo last april (baru 7 month) & I'm eligible for this upgrade........... brows.gif brows.gif brows.gif
azbro
post Nov 25 2009, 06:10 PM

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QUOTE(lemoneon @ Nov 25 2009, 05:56 PM)
2. This promotion is only applicable for existing Streamyx customers who have served a minimum period of 1 year

from the T&C no2, only those customer who use streamyx more then 1 year can apply this promotion

but if i use 512package for 2 years , then yesterday upgrade to 1m , so tomorrow this promotion appear ,
can i apply??, i belong to new customer (for 1m) , but i'm a  old customer (for 512)
*
I've checked this part with 100 first before going to TMPoint...

He said I oledi 1 year + using 1Mb line, and only 2 weeks using 2Mb line (1 year contract)...so if wanna upgrade means following the first original subscription to Streamyx..not after that (unless you have cancelled before). So for we even though my 2Mb line only 2 week, upgrading to it should be no problem.

SO, when I went to TM point I was prepared, sure enough, the girl say cannot cause only 2 weeks with 2Mb line..I need to complete 1 year using the 2Mb line before I can upgrade to 4Mb line....I said got such thing meh?...she went to the office to ask and then completely change her story...now she should me the packages.

Same with the RM88 installation fee...100 say no need, TMpoint say must...in the end I got fedup and went away.

I've email to TMpoint regarding this and hope they wil reply me black and white so at least I know my position.

Easy to say, they themselves dunno what is what...even the TMpoint website is messy is so many contradict packages..

Anyway, to cut the story short, you are eligible for the promotion. So go and register


Berserker
post Nov 25 2009, 06:23 PM

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I'm still happy with my 1.5 and paying for RM 77 tongue.gif
Boomeraangkid
post Nov 25 2009, 06:26 PM

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Berserker, people like you are lucky. so can i get the super deals for standard package or upgrade to combo and get the super deals for combo
opjust
post Nov 25 2009, 06:56 PM

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guys, im using streamyx 1mb at RM 77.. so now I will shift to a new house.. which one is better

1) Terminate my old acc, reg new one (free wifi modem)
2) just change tru TM point

Jus this mths my bill increase to RM88 I call TM n they said the RM77 only apllied for 2years. So now I hv to pay 88 excluding line rental. If I change to combo do I entitle for free modem?
ahcheap
post Nov 25 2009, 07:02 PM

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Just go to TM point and transfer ur current account to ur new house, and tell them u wanna upgrade to combo package and u will get a free wifi modem. U will get a free modem but u gonna bond for another 1 year.Thats it.
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post Nov 25 2009, 07:31 PM

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QUOTE(razorzx66 @ Nov 25 2009, 02:10 PM)
Please don't go to Maxis BB think Thrice...this another worst provider nod.gif  nod.gif
*
You must be kidding me. hmm.gif Maxis BB better than TMNUT alot. Even upgrade won't charge extra + 2x the speed. thumbup.gif

If TMNUT, I think thrice.
mylinear
post Nov 25 2009, 07:32 PM

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QUOTE(roy918 @ Nov 25 2009, 05:50 PM)
This is a promotion and TM is not re-pricing the streamyx package.
It is the same for any other thing like astro. For those subscribing to astro now get newer decoder but old-time subscriber get slower yet older decoder.
Can i get new decoder if i'm old subscriber?
It is the same also when you buying a car in promotion or different time. Some get lower rate, some get higher rate and the rates are different.
Can i get lower rate if my rate is higher than theirs?
*
This may be the start of a re-pricing.

A decoder or car is different because it is a physical thing. Streamyx is a service. If your Astro subscribtion is now RM100 and they have new packages similar to your for RM50, don't you think you should be able to change to the new price? If in the past you were paying a higher rate for the electricity service and now they reduce the price per unit, do you still pay the old price or new? Similarly for toll or your bus pass etc etc. There is a difference between tangible products vs intangible services.

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QUOTE(mylinear @ Nov 25 2009, 07:32 PM)
This may be the start of a re-pricing.

A decoder or car is different because it is a physical thing. Streamyx is a service. If your Astro subscribtion is now RM100 and they have new packages similar to your for RM50, don't you think you should be able to change to the new price?  If in the past you were paying a higher rate for the electricity service and now they reduce the price per unit, do you still pay the old price or new? Similarly for toll or your bus pass etc etc. There is a difference between tangible products vs intangible services.
*
If it is re-pricing then i agree with you. But this is a "upgrade" promotion offered to subscribers using streamyx for more than 1 year. This may not be a start of re-pricing.
Remember, TM offered 1Mbps promotion package at RM77 last few years but yet there are a lot 1Mbps users paying RM88 (no re-pricing).

This post has been edited by roy918: Nov 25 2009, 07:47 PM
mylinear
post Nov 25 2009, 08:03 PM

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QUOTE(roy918 @ Nov 25 2009, 07:43 PM)
If it is re-pricing then i agree with you. But this is a "upgrade" promotion offered to subscribers using streamyx for more than 1 year. This may not be a start of re-pricing.
Remember, TM offered 1Mbps promotion package at RM77 last few years but yet there are a lot 1Mbps users paying RM88 (no re-pricing).
*
Your point is noted.

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QUOTE(roy918 @ Nov 25 2009, 05:50 PM)
This is a promotion and TM is not re-pricing the streamyx package.
It is the same for any other thing like astro. For those subscribing to astro now get newer decoder but old-time subscriber get slower yet older decoder.
Can i get new decoder if i'm old subscriber?
It is the same also when you buying a car in promotion or different time. Some get lower rate, some get higher rate and the rates are different.
Can i get lower rate if my rate is higher than theirs?
*
Roy, nothing against you.

But sadly, this is what monopoly does to our country...consumer is always in the loosing end! mad.gif
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post Nov 25 2009, 09:01 PM

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QUOTE(roy918 @ Nov 25 2009, 07:43 PM)
If it is re-pricing then i agree with you. But this is a "upgrade" promotion offered to subscribers using streamyx for more than 1 year. This may not be a start of re-pricing.
Remember, TM offered 1Mbps promotion package at RM77 last few years but yet there are a lot 1Mbps users paying RM88 (no re-pricing).
*
and one of them is me, paying RM88 but getting half the speed vmad.gif
tasek16
post Nov 25 2009, 09:23 PM

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QUOTE(Boomeraangkid @ Nov 25 2009, 09:01 PM)
and one of them is me, paying RM88 but getting half the speed  vmad.gif
*
yap same with me... I've been using Streamyx since 2004 and pay monthly bill for streamyx RM88. My sister and my brother last year subscribed for streamyx ...they just have to pay RM77.00 monthly and they get double speed (2 meg)... When I asked streamyx about this...as usual they denied... laugh.gif

amd9999
post Nov 25 2009, 09:39 PM

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im thinking about upgrading my RM66 to RM71 its been 7-8 years using streamyx why not just add another 2 years for my house..

just wanna know got any hidden charges? pm me detail how much to pay within 2 years and after

pay RM66 for 4 month (do i need to pay any service charge?)
pay RM71 for 5 month onward
pay RM?? after finish contract?
karhoe
post Nov 25 2009, 10:09 PM

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I believe it is a re-pricing this time,

http://karhoe.net/streamyx-free-upgrade.html

Not being a blog whore, but it's a TL:DR post on why I think it's a repricing

» Click to show Spoiler - click again to hide... «


This post has been edited by karhoe: Nov 25 2009, 10:10 PM
imran78
post Nov 25 2009, 10:17 PM

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my bill always rm77 for 1mb + 26 line rental rm 103

asked them if i upgrade to 4 mb combo is rm130 (streamyx + line rental)

so its additional rm27 bucks to up from 1mb to 4mb, worth it la i think

except , bound by contart to 2 years XD
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QUOTE(imran78 @ Nov 25 2009, 10:17 PM)
my bill always rm77 for 1mb + 26 line rental rm 103

asked them if i upgrade to 4 mb combo is rm130 (streamyx + line rental)

so its additional rm27 bucks to up from 1mb to 4mb, worth it la i think

except , bound by contart to 2 years XD
*
I think you misunderstood.
Its without the rental. If you add the rental, it is RM156 liao...

For me, since Im one of those who reg 1mbps but my line is 1.5mbps, I wont be wasting time and money on it.
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post Nov 25 2009, 10:28 PM

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Didn't really bother as it is still expensive. Not to mention their network is overcrowded and even have problems with 1Mbps.
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post Nov 25 2009, 10:34 PM

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Btw, this is unfair to me, as I have JUST upgraded from 512 to 1mbps, damn
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post Nov 25 2009, 10:43 PM

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QUOTE(karhoe @ Nov 25 2009, 10:34 PM)
Btw, this is unfair to me, as I have JUST upgraded from  512 to 1mbps, damn
*
See what I mean they pay RM71, we pay RM88. Crap! We 1mbps users are getting screwed.
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QUOTE(automan5891 @ Nov 25 2009, 10:43 PM)
See what I mean they pay RM71, we pay RM88. Crap! We 1mbps users are getting screwed.
*
I'm using Combo, so they pay RM95, I pay RM110, screwed !!!

It definitely has to be repricing, the last package revision was in 2004, and you think TM going to stick to the same package for another 2 years? By that time, some of existing subscribers could have potong-ed already tongue.gif , and the repricing will complement HSBB
sirknieghf
post Nov 26 2009, 03:48 AM

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hi guy..need opinion on u guys who researched about streamyx service..i just got streamyx few days ago with the lowest wifi combo(384kbps) just for testing purpose.. tongue.gif

well i talked to the guy(technician maybe) who came to setup my streamyx..he said 1mbps=rm110, 2mbps=rm140..now im confuse..is the price he talking about is normal price? checked streamyx website=different price pulak, more confuse..enough of the confusion.. rclxub.gif rclxub.gif

ive been thinking to upgrade my screamyx cause dl speed so slow, around 40kb/s(duh, 384kbps right), so should i take 1mbps or 2mbps package?
is there big difference in term of downloading speed between those 2? icon_question.gif

we all know screamyx sucks but its the only isp thats dominate our country so weather i like it or not, to go online i have to use it(ive tested other isp like maxis, celcom etc)..better hope there will be more competitor like wimax to shake tmnut to be better..

pm me would be better smile.gif

This post has been edited by sirknieghf: Nov 26 2009, 03:50 AM
ahcheap
post Nov 26 2009, 04:25 AM

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QUOTE(sirknieghf @ Nov 26 2009, 03:48 AM)
hi guy..need opinion on u guys who researched about streamyx service..i just got streamyx few days ago with the lowest wifi combo(384kbps) just for testing purpose.. tongue.gif

well i talked to the guy(technician maybe) who came to setup my streamyx..he said 1mbps=rm110, 2mbps=rm140..now im confuse..is the price he talking about is normal price? checked streamyx website=different price pulak, more confuse..enough of the confusion.. rclxub.gif  rclxub.gif

ive been thinking to upgrade my screamyx cause dl speed so slow, around 40kb/s(duh, 384kbps right), so should i take 1mbps or 2mbps package?
is there big difference in term of downloading speed between those 2?  icon_question.gif

we all know screamyx sucks but its the only isp thats dominate our country so weather i like it or not, to go online i have to use it(ive tested other isp like maxis, celcom etc)..better hope there will be more competitor like wimax to shake tmnut to be better..

pm me would be better smile.gif
*
Yeah for combo package, what the technician told u is correct.



azrinarizz
post Nov 26 2009, 08:34 AM

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Yesterday night I saw the ad and I called Tm at 1 this morning tongue.gif
I'm not using the modem package and currently I'm paying 88 for 1MB line
So I talked to my dad and he said we should try the promotion and pay 110 for 2MB
Since I'm living in the same house for 16 years and used streamyx for 5years+
I'm living in Subang and the internet never seem to fail me
No connection error, server down or anything. My internet is connected 24/7
And also since I am a heavy user. Torrent like mad, surf net,games
The fibre optic white box is directly infront of my window rclxms.gif
No one in my row uses streamyx that much. All of them only use for work laugh.gif
Should I go to their office or call them via phone? brows.gif
What is the normal speed you guys get for 2Mb?
I can torrent a movie within 2 hours with 1mb line

This post has been edited by azrinarizz: Nov 26 2009, 08:37 AM
SUSautoman5891
post Nov 26 2009, 09:22 AM

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QUOTE(azrinarizz @ Nov 26 2009, 08:34 AM)
Yesterday night I saw the ad and I called Tm at 1 this morning  tongue.gif
I'm not using the modem package and currently I'm paying 88 for 1MB line
So I talked to my dad and he said we should try the promotion and pay 110 for 2MB
Since I'm living in the same house for 16 years and used streamyx for 5years+
I'm living in Subang and the internet never seem to fail me
No connection error, server down or anything. My internet is connected 24/7
And also since I am a heavy user. Torrent like mad, surf net,games
The fibre optic white box is directly infront of my window  rclxms.gif
No one in my row uses streamyx that much. All of them only use for work  laugh.gif
Should I go to their office or call them via phone? brows.gif
What is the normal speed you guys get for 2Mb?
I can torrent a movie within 2 hours with 1mb line
*
Upgrade to 2-4mbps can only be done at TM Point. and read this http://forum.lowyat.net/topic/1236557/+160
preducer
post Nov 26 2009, 09:33 AM

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QUOTE(saladin7 @ Nov 25 2009, 05:51 PM)
just upgrade from 512Mb (rm66) to 1M (rm71). Minus the 24months contract i think it's very worth
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hw long it took them to upgrade ?
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post Nov 26 2009, 10:39 AM

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QUOTE(azrinarizz @ Nov 26 2009, 08:34 AM)
Yesterday night I saw the ad and I called Tm at 1 this morning  tongue.gif
I'm not using the modem package and currently I'm paying 88 for 1MB line
So I talked to my dad and he said we should try the promotion and pay 110 for 2MB
Since I'm living in the same house for 16 years and used streamyx for 5years+
I'm living in Subang and the internet never seem to fail me
No connection error, server down or anything. My internet is connected 24/7
And also since I am a heavy user. Torrent like mad, surf net,games
The fibre optic white box is directly infront of my window  rclxms.gif
No one in my row uses streamyx that much. All of them only use for work  laugh.gif
Should I go to their office or call them via phone? brows.gif
What is the normal speed you guys get for 2Mb?
I can torrent a movie within 2 hours with 1mb line
*

for 2mb line i regularly get 240-260kb/s. 700mb takes about 1 hour

azbro
post Nov 26 2009, 10:54 AM

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QUOTE(altimi @ Nov 26 2009, 10:39 AM)
for 2mb line i regularly get 240-260kb/s. 700mb takes about 1 hour
*
How abt 4mb line bro..the tech already come fix it up?...what speed are you getting?

Thx

Aneena
post Nov 26 2009, 11:02 AM

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old users should have pay less if something like this happens..but it's tmnut anyway sad.gif
Irishcoffee
post Nov 26 2009, 11:12 AM

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i juz upgraded to 1mb for 71
btw how long the upgrade take?
1 week ?2 week?
azrinarizz
post Nov 26 2009, 11:26 AM

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QUOTE(altimi @ Nov 26 2009, 10:39 AM)
for 2mb line i regularly get 240-260kb/s. 700mb takes about 1 hour
*
Average for 1mb I can do is 110. Is it normal?
Wanted to do 2mb but my dad called and he say 20 ringgit difference with 2 and 4
He wants 4 brows.gif So now my house is with 4mb without the tmnet modem
As I am using the Prolink (H9300G). Can it support 4mb? I its a modem/router
The Prolink is in my sister's room and a wire is link to my room
That wire linked from my sister's room I plug to my own router
Will by router be able to support?
How long exactly do I need to wait for the 4mb to take place? 2 weeks? laugh.gif

This post has been edited by azrinarizz: Nov 26 2009, 11:31 AM
Bruised Lee
post Nov 26 2009, 11:42 AM

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QUOTE(karhoe @ Nov 25 2009, 10:09 PM)
I believe it is a re-pricing this time,

http://karhoe.net/streamyx-free-upgrade.html

Not being a blog whore, but it's a TL:DR post on why I think it's a repricing

» Click to show Spoiler - click again to hide... «

*
I totally agree with your view karhoe.
I've been on their 1mb package for a while now, but wouldn't consider upgrading even if it was for free if it meant being tied up for a further two years.
The whole deal looks very suspicious, specifically targetting users who've already served the one year bond. Best to be a bit patient than to get stuck with another
raw deal from tm all for the sake of a short term gain.
Irishcoffee
post Nov 26 2009, 11:54 AM

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mayb they r planning to upgrade 512 to 1mb @ 66 and 1mb to 2m @88?
soul2soul
post Nov 26 2009, 11:57 AM

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Basically TMNET slashes the prices for their broadband packages.

For standard plan;


512kbps - RM50 from RM66 previously (24% off)
1mbps - RM71 from RM88 previously (19% off)
2mbps - RM110 from RM188 previously (41% off)
4mbps - RM130 from RM268 previously (51% off)


For combo plan;

384kbps - no change
512kbps - RM65 from RM90 (28% off)
1mbps - RM95 from RM110 (14% off)
2mbps - RM120 from RM140 (14% off)
4mbps - RM150 from RM160 (6% off)



Should we compare the Combo packages to Standard plan + fixed line charges?


512kbps - RM65 (combo) , RM76.7
1mbps - RM95 (combo) , RM97.7
2mbps - RM120 (combo) , RM136.7
4mbps - RM160 (combo) , RM157.6

This post has been edited by soul2soul: Nov 26 2009, 11:59 AM
SUSautoman5891
post Nov 26 2009, 12:04 PM

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QUOTE(azrinarizz @ Nov 26 2009, 11:26 AM)
Average for 1mb I can do is 110. Is it normal?
Wanted to do 2mb but my dad called and he say 20 ringgit difference with 2 and 4
He wants 4  brows.gif So now my house is with 4mb without the tmnet modem
As I am using the Prolink (H9300G). Can it support 4mb? I its a modem/router
The Prolink is in my sister's room and a wire is link to my room
That wire linked from my sister's room I plug to my own router
Will by router be able to support?
How long exactly do I need to wait for the 4mb to take place? 2 weeks?  laugh.gif
*
2-4 mbps comes with tm net modem.
owc
post Nov 26 2009, 12:09 PM

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If i'm not mistaken last time got 8mbps package, now no more 8mbps?
azrinarizz
post Nov 26 2009, 12:13 PM

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Will be going later to their office to see if my place has 2-4 mb tongue.gif
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post Nov 26 2009, 12:14 PM

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QUOTE(azrinarizz @ Nov 26 2009, 11:26 AM)
Average for 1mb I can do is 110. Is it normal?
Wanted to do 2mb but my dad called and he say 20 ringgit difference with 2 and 4
He wants 4  brows.gif So now my house is with 4mb without the tmnet modem
As I am using the Prolink (H9300G). Can it support 4mb? I its a modem/router
The Prolink is in my sister's room and a wire is link to my room
That wire linked from my sister's room I plug to my own router
Will by router be able to support?
How long exactly do I need to wait for the 4mb to take place? 2 weeks?  laugh.gif
*
Read the 4mbps thread

TM Net folks will still come to your place to do test it out. Its not matter of your current modem can support or not , generally all ADSL and ADSL2 modems can support TMNet's 4Mbps.


SUSaltimi
post Nov 26 2009, 01:11 PM

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QUOTE(azbro @ Nov 26 2009, 10:54 AM)
How abt 4mb line bro..the tech already come fix it up?...what speed are you getting?

Thx
*
Not yet....nak raya maaa...tech people pun got no mood to work
breonwei
post Nov 26 2009, 01:35 PM

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hi,
I'm from Sg Dua Butterworth. I just retrieve the SNR statistics from my Linksys AM300 ADSL modem as below;

-DSL Modulation Mode: Auto
-DSL Path Mode: FAST
-Downstream Rate: 1536 Kbps
-Upstream Rate: 512 Kbps

Does it mean the max package I can go is 1MB line? I'm currently using 1MB unlimited Streamyx. Is it possible to go for 2MB line?

Thanks again for your advice.

This post has been edited by breonwei: Nov 26 2009, 01:36 PM
SUSautoman5891
post Nov 26 2009, 01:44 PM

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QUOTE(breonwei @ Nov 26 2009, 01:35 PM)
hi,
I'm from Sg Dua Butterworth. I just retrieve the SNR statistics from my Linksys AM300 ADSL modem as below;

-DSL Modulation Mode: Auto 
-DSL Path Mode: FAST 
-Downstream Rate: 1536 Kbps 
-Upstream Rate: 512 Kbps 

Does it mean the max package I can go is 1MB line? I'm currently using 1MB unlimited Streamyx. Is it possible to go for 2MB line?

Thanks again for your advice.
*
No.
Yes.

This post has been edited by automan5891: Nov 26 2009, 01:44 PM
breonwei
post Nov 26 2009, 01:45 PM

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QUOTE(automan5891 @ Nov 26 2009, 01:44 PM)
No.
Yes.
*
Thanks for the reply. Meaning I can go for 2MB connection?
SUSautoman5891
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QUOTE(breonwei @ Nov 26 2009, 01:45 PM)
Thanks for the reply. Meaning I can go for 2MB connection?
*
yes but they will test first.
breonwei
post Nov 26 2009, 02:05 PM

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thanks again bro
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post Nov 26 2009, 02:44 PM

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Hi, my current Combo package RM60 are start use since April 2009, can I apply for this upgrade promotion package? wonder to upgrade to 1Mbps...hehe....
SUSautoman5891
post Nov 26 2009, 02:47 PM

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QUOTE(sam240 @ Nov 26 2009, 02:44 PM)
Hi, my current Combo package RM60 are start use since April 2009, can I apply for this upgrade promotion package? wonder to upgrade to 1Mbps...hehe....
*
This promo can't i think but normal upgrade can.
MusicForLife
post Nov 26 2009, 03:13 PM

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I wanted to upgrade to 4mbps badly...unfortunately even 1mbps they gave me alot of problems...
headache...until now margin is around 10 only...haiz...attenuation 50db..

any suggestion?? cry.gif

This post has been edited by MusicForLife: Nov 26 2009, 03:13 PM
Qwristews
post Nov 26 2009, 03:50 PM

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post Nov 26 2009, 04:36 PM

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QUOTE(automan5891 @ Nov 26 2009, 02:47 PM)
This promo can't i think but normal upgrade can.
*
normal upgrade will get RM95 for 1MBps? sweat.gif
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post Nov 26 2009, 04:52 PM

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QUOTE(sam240 @ Nov 26 2009, 04:36 PM)
normal upgrade will get RM95 for 1MBps?  sweat.gif
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You can phone 100 and ask.
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post Nov 26 2009, 05:06 PM

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maybe wait this coming PC Fair go ask...maybe can get it and maybe can get free gift. Haha....
lemoneon
post Nov 26 2009, 05:31 PM

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becaful of the PC fair promoter , some people will say YES (even is NO) to get suscess case ...

about the final bill :
let say 512 package RM66 ->RM71
from the "frequently asked questions" no14,
14. how is my billing charge after I enjoy this offer?
first 4month RM66 , 5th month will become RM71 ,
customer will be permanently billed on the new charged as long as they subscribe to the package
mylinear
post Nov 26 2009, 06:07 PM

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QUOTE(lemoneon @ Nov 26 2009, 05:31 PM)
about the final bill :
from the "frequently asked questions" no14,
14. how is my billing charge after I enjoy this offer?
first 4month RM66 , 5th month will become RM71 ,
customer will be permanently billed on the new charged as long as they subscribe to the package
*
This indicates that even after the 24 months, the price will remain at RM71 and won't go back to the normal price without the offer.

But I wonder what happens if... After TM has locked in users by the end of this year for a 24 month contract, they decide to revise their pricing structure to cater for HSBB higher speed packages. And say they start at RM60 for 1Mb package. I guess then we pay RM71 for 1Mb at least until the contract is over?

The key here is that they want to retain users from competitors or lock in a price for 24 months.


Boomeraangkid
post Nov 26 2009, 08:19 PM

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my RM88 no upgrade option sad.gif need to go combo 1st
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post Nov 26 2009, 09:11 PM

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QUOTE(mylinear @ Nov 26 2009, 06:07 PM)
This indicates that even after the 24 months, the price will remain at RM71 and won't go back to the normal price without the offer.

But I wonder what happens if... After TM has locked in users by the end of this year for a 24 month contract, they decide to revise their pricing structure to cater for HSBB higher speed packages. And say they start at RM60 for 1Mb package. I guess then we pay RM71 for 1Mb at least until the contract is over?

The key here is that they want to retain users from competitors or lock in a price for 24 months.
*
I bet they won't do so, the could only offer RM71 for 1MB package, locking consumer to paying a higher price is ridiculous, and will subject TM to public hatred
nikose
post Nov 26 2009, 10:14 PM

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anyone tried upgraded yet?
xXAaronXx
post Nov 26 2009, 10:32 PM

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I juz change my RM88 normal to combo 1mbps then upgrade to 2mbps 2day. Now is waiting for Tmnet ppl to do their stuff
karhoe
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QUOTE(nikose @ Nov 26 2009, 10:14 PM)
anyone tried upgraded yet?
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Yeap, my friend got it already, within 1 day
Zack Styler
post Nov 26 2009, 11:24 PM

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My current package is combo 384, if upgrade to 512 will there be much difference?
karhoe
post Nov 26 2009, 11:45 PM

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QUOTE(Zack Styler @ Nov 26 2009, 11:24 PM)
My current package is combo 384, if upgrade to 512 will there be much difference?
*
Slight difference
MusicForLife
post Nov 27 2009, 01:21 AM

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how much do they charge from an upgrade of 1mbps to 2/4 mbps
when their technician come to my house and get it done?? smile.gif
SUSautoman5891
post Nov 27 2009, 01:29 AM

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QUOTE(Zack Styler @ Nov 26 2009, 11:24 PM)
My current package is combo 384, if upgrade to 512 will there be much difference?
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You use for what?
afiqn9
post Nov 27 2009, 01:40 AM

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for me the 1mbps is the most suitable combo for normal user and average user..how'd ya say?im using 512kbps now and i looking forward to change it to 1mbps..its suit my needs..

This post has been edited by afiqn9: Nov 27 2009, 01:42 AM
mylinear
post Nov 27 2009, 01:48 AM

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QUOTE(Boomeraangkid @ Nov 26 2009, 08:19 PM)
my RM88 no upgrade option sad.gif need to go combo 1st
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What do you mean you don't have an upgrade option?

afiqn9
post Nov 27 2009, 01:58 AM

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if you change from 384 > 512 kbps,the results is still same..better go for 1mbps..at least, u can have a smile on your face...
amirudin920927
post Nov 27 2009, 03:35 AM

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i think i better stay with my packge (RM88 --> 1Mbps).... thumbup.gif
afiqn9
post Nov 27 2009, 03:39 AM

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wow!its already seems good to me..sure after raya goint to tm point to switch to 1 mbps..currently using 512kbps and not really happy with it..
amirudin920927
post Nov 27 2009, 03:42 AM

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QUOTE(afiqn9 @ Nov 27 2009, 03:39 AM)
wow!its already seems good to me..sure after raya goint to tm point to switch to 1 mbps..currently using 512kbps and not really happy with it..
*
hmmm....yeah..but i advised better u wait for next year TMNET HSBB...it will be better.... nod.gif
HSBB can reach up to 1GBps... drool.gif
afiqn9
post Nov 27 2009, 03:49 AM

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alrite,but i wonder if i can tahan until that thing comes around..faster2 take,faster2 dload, n faster2 enjoy while u still can..hehe
TSroy918
post Nov 27 2009, 08:30 AM

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QUOTE(Boomeraangkid @ Nov 26 2009, 08:19 PM)
my RM88 no upgrade option sad.gif need to go combo 1st
*
2Mbps and 4Mbps upgrade has to be done in TM Point. So you won't see any upgrade option online.


pengiranijam
post Nov 27 2009, 09:21 AM

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QUOTE(roy918 @ Nov 27 2009, 08:30 AM)
2Mbps and 4Mbps upgrade has to be done in TM Point. So you won't see any upgrade option online.
*
Yup, there is no online upgrade for this promotions, only available at TMPoint or any Streamyx office or affiliate with...

Zack Styler
post Nov 27 2009, 11:01 AM

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QUOTE(automan5891 @ Nov 27 2009, 01:29 AM)
You use for what?
*
Occasional DL and BT, the fastest speed I get is <50kb max, any idea 512 how fast is the download speed?
LukeMjstc
post Nov 27 2009, 11:29 AM

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My advise is to go TMpoint to upgrade regardless of what package...
As u can see, the promotion banner says only add RM5 from 512 to 1M, but when u register online, the price there is still rm88... so to play safe, go TMpoint.


Added on November 27, 2009, 11:30 am
QUOTE(Zack Styler @ Nov 27 2009, 11:01 AM)
Occasional DL and BT, the fastest speed I get is <50kb max, any idea 512 how fast is the download speed?
*
512bit divide by 8 = 64kBps

but in reality rarely reach as some dl speed is spared to loading messengers, webpages etc.

This post has been edited by LukeMjstc: Nov 27 2009, 11:30 AM
DarkNite
post Nov 27 2009, 11:36 AM

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QUOTE(amirudin920927 @ Nov 27 2009, 03:42 AM)
hmmm....yeah..but i advised better u wait for next year TMNET HSBB...it will be better....  nod.gif
HSBB can reach up to 1GBps...  drool.gif
*

What's the point of can reach up to 1GBps, if TMNut cap you! cool2.gif

afiqn9
post Nov 27 2009, 11:37 AM

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QUOTE(Zack Styler @ Nov 27 2009, 11:01 AM)
Occasional DL and BT, the fastest speed I get is <50kb max, any idea 512 how fast is the download speed?
*
im using 512kbps and gettin around 50-55 kbps..
SUSautoman5891
post Nov 27 2009, 11:42 AM

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QUOTE(LukeMjstc @ Nov 27 2009, 11:29 AM)
My advise is to go TMpoint to upgrade regardless of what package...
As u can see, the promotion banner says only add RM5 from 512 to 1M, but when u register online, the price there is still rm88... so to play safe, go TMpoint.


Added on November 27, 2009, 11:30 am

512bit divide by 8 = 64kBps

but in reality rarely reach as some dl speed is spared to loading messengers, webpages etc.
*
Yeah overhead so it's really 50-55kBps for 512k line.


Added on November 27, 2009, 11:44 am
QUOTE(DarkNite @ Nov 27 2009, 11:36 AM)
What's the point of can reach up to 1GBps, if TMNut cap you! cool2.gif
*
Yeah in USAthey also have caps now at 150GB per month or so.

This post has been edited by automan5891: Nov 27 2009, 11:44 AM
mylinear
post Nov 27 2009, 11:56 AM

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QUOTE(amirudin920927 @ Nov 27 2009, 03:42 AM)
HSBB can reach up to 1GBps...  drool.gif
*
I don't think home users will be able to get that. It would be for corporate users.


Added on November 27, 2009, 11:59 am
QUOTE(roy918 @ Nov 27 2009, 08:30 AM)
2Mbps and 4Mbps upgrade has to be done in TM Point. So you won't see any upgrade option online.
*
Ok, now I know what Boomeraangkid meant. He left out the key word "online when he said "no upgrade option".


This post has been edited by mylinear: Nov 27 2009, 11:59 AM
ruffstuff
post Nov 27 2009, 12:03 PM

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QUOTE(DarkNite @ Nov 27 2009, 11:36 AM)
What's the point of can reach up to 1GBps, if TMNut cap you! cool2.gif
*
What's the point of 1Gbps if you don't sell it to user? For the lulz?
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post Nov 27 2009, 12:32 PM

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QUOTE(karhoe @ Nov 26 2009, 09:11 PM)
I bet they won't do so, the could only offer RM71 for 1MB package, locking consumer to paying a higher price is ridiculous, and will subject TM to public hatred
*
Since when do TM care about public hatred? rolleyes.gif
LukeMjstc
post Nov 27 2009, 01:06 PM

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Viewing from all the comments, I think a repricing is going to be made... but I don't think the price will be lowered into the same price as the super promo price.. maybe several bucks higher...
elismel
post Nov 27 2009, 01:12 PM

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QUOTE(LukeMjstc @ Nov 27 2009, 01:06 PM)
Viewing from all the comments, I think a repricing is going to be made... but I don't think the price will be lowered into the same price as the super promo price.. maybe several bucks higher...
*
i on 512 at 60 hours p.mth, thinking on upgrading to 1mb unlimited tomorrow..does anyone know the changers per mth? do i need to pay activation or installation? etc..
i already have a modem and wireless router at home. thanks in advance ya.
.:zep:.
post Nov 27 2009, 02:19 PM

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I'm still thinking to upgrade or not. Hmm. Upgrade, or wait for HSBB. Haih...
karhoe
post Nov 27 2009, 05:07 PM

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If you are using 512kbps - upgrade

Else, don't bother upgrading.

1Mbps, you usually get 1.5mbps (provided DSLAM is capped at above 1mbps), 2mbps, you only get 2mbps.
ck_blink
post Nov 27 2009, 05:14 PM

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i had applied for upgrade from 512 to 1Mb 2 days ago. how i will know if my line already upgraded? have to wait for next month bill for confirmation?
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post Nov 27 2009, 05:24 PM

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QUOTE(ruffstuff @ Nov 27 2009, 12:03 PM)
What's the point of 1Gbps if you don't sell it to user? For the lulz?
*

Advertise only. Typical scam. Rape the gullible and stupid Rakayt.

kit777
post Nov 27 2009, 05:33 PM

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QUOTE(karhoe @ Nov 27 2009, 05:07 PM)
If you are using 512kbps - upgrade

Else, don't bother upgrading.

1Mbps, you usually get 1.5mbps (provided DSLAM is capped at above 1mbps), 2mbps, you only get 2mbps.
*
now i use 512 kbps package and speedtest.net show average of 500 - 510 kbps of speed.

are u really sure all 1Mbps package can get 1.5 mbps ? hmm.gif
Anybody know about this ?
syazone
post Nov 27 2009, 05:37 PM

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QUOTE(kit777 @ Nov 27 2009, 05:33 PM)
now i use 512 kbps package and speedtest.net show average of 500 - 510  kbps of speed.

are u really sure all 1Mbps package can get 1.5 mbps ?  hmm.gif
Anybody know about this ?
*
yes if ur DSLAM port is at 1.5mbps, u can check this at ur modem status where there is info about SNR margin, Line Attenuation
as for me, now, i only get 1024, after dsl problem few weeks before. Previously my DSLAM port capped at 1536 or 2048
karhoe
post Nov 27 2009, 05:48 PM

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QUOTE(syazone @ Nov 27 2009, 05:37 PM)
yes if ur DSLAM port is at 1.5mbps, u can check this at ur modem status where there is info about SNR margin, Line Attenuation
as for me, now, i only get 1024, after dsl problem few weeks before. Previously my DSLAM port capped at 1536 or 2048
*
My DSLAM was once capped at 8mbps, the maximum theoretical limit that ADSL can go, you can imagine the SNR margin LOL, but it's now reduced to 4mbps.
lencent
post Nov 27 2009, 05:56 PM

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juz upgraded my package... wonder how long does it take to activate the new package?
syazone
post Nov 27 2009, 05:56 PM

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QUOTE(karhoe @ Nov 27 2009, 05:48 PM)
My DSLAM was once capped at 8mbps, the maximum theoretical limit that ADSL can go, you can imagine the SNR margin LOL, but it's now reduced to 4mbps.
*
i dunno what wrong with my area, there always be a problem like no dsl signal at all, once there is heavy rain with storm,
as technician repair that problem, my dslam can be say keep on changing after that kind of problem, sometime they set it to 1024, 1536 or 2048, depend on their mood i guess shakehead.gif
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post Nov 27 2009, 05:57 PM

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QUOTE(lemoneon @ Nov 26 2009, 05:31 PM)
becaful of the PC fair promoter , some people will say YES (even is NO) to get suscess case ...

about the final bill :
let say 512 package RM66 ->RM71
from the "frequently asked questions" no14,
14. how is my billing charge after I enjoy this offer?
first 4month RM66 , 5th month will become RM71 ,
customer will be permanently billed on the new charged as long as they subscribe to the package
*
1 more thing, will they change back our speed to 512 kbps yet charging us for RM71 after the contract ends ? bcoz the terms and conditions only mention about the price will remain the same, nvr mention anything about the speed also..

btw, i think no point waiting for the HSBB la, the price isn't going to be cheap, and definitely there's bandwidth cap..

This post has been edited by CuteDay: Nov 27 2009, 05:59 PM
syazone
post Nov 27 2009, 05:57 PM

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QUOTE(lencent @ Nov 27 2009, 05:56 PM)
juz upgraded my package... wonder how long does it take to activate the new package?
*
previously i upgrade from 512 to 1mbps, it takes only 2 working days... sigh, i shouldn't upgrade earlier, cant enjoy this promo
SUSautoman5891
post Nov 27 2009, 06:01 PM

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QUOTE(syazone @ Nov 27 2009, 05:57 PM)
previously i upgrade from 512 to 1mbps, it takes only 2 working days... sigh, i shouldn't upgrade earlier, cant enjoy this promo
*
Maybe we should report to MCMC because this kind of promo makes existing 1mbps users into suckers paying RM88 while 512 upgraders pay RM71 only.
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post Nov 27 2009, 06:12 PM

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QUOTE(.:zep:. @ Nov 27 2009, 02:19 PM)
I'm still thinking to upgrade or not. Hmm. Upgrade, or wait for HSBB. Haih...
*
It is not saying HSBB will be country-wide available on next year. Everyone is "hoping" for the best and thinking get their hands 1st on HSBB.
But the problem is when will it available to public? Next year? 2011? rclxub.gif rclxub.gif

Only 4/5 areas are getting HSBB by end of Q1 next year (if that's the best case). What if ..... ?

* If you think you will be getting HSBB soon, then don't upgrade. This is worth for those who will not getting HSBB "so soon".
lencent
post Nov 27 2009, 06:14 PM

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QUOTE(syazone @ Nov 27 2009, 05:57 PM)
previously i upgrade from 512 to 1mbps, it takes only 2 working days... sigh, i shouldn't upgrade earlier, cant enjoy this promo
*
but your case diferent. they earn more from that, compared to this one, i think they will keep delay it... haha...
kit777
post Nov 27 2009, 06:17 PM

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QUOTE(syazone @ Nov 27 2009, 05:37 PM)
yes if ur DSLAM port is at 1.5mbps, u can check this at ur modem status where there is info about SNR margin, Line Attenuation
as for me, now, i only get 1024, after dsl problem few weeks before. Previously my DSLAM port capped at 1536 or 2048
*
user posted image

My current stremyx package is 512 kbps standard with no modem. RM 66/month. I have use it 4 years.
I just check my modem.
According to the image attached, its shows downstream rate is 1536 kbps and upstream rate is 512 kbps.
Is it true ?

Thats mean if I add another RM 5 blink.gif with 2 years contract blush.gif , I can get TRIPLE speed. rclxms.gif

This is intresting. biggrin.gif


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post Nov 27 2009, 06:30 PM

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QUOTE(kit777 @ Nov 27 2009, 06:17 PM)


My current stremyx package is 512 kbps standard with no modem. RM 66/month. I have use it 4 years.
I just check my modem.
According to the image attached, its shows downstream rate is 1536 kbps  and upstream rate is 512 kbps.
Is it true ?

Thats mean if  I add another RM 5  blink.gif  with  2 years contract  blush.gif ,  I can get TRIPLE speed.    rclxms.gif

This is intresting.  biggrin.gif
*
Nope thats only your pipeline's availability. To know your current speed, try running http://www.speedtest.net/ and check your speed or could run it from tmnet as well, at http://219.93.175.234/
karhoe
post Nov 27 2009, 06:33 PM

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QUOTE(kit777 @ Nov 27 2009, 06:17 PM)
user posted image

My current stremyx package is 512 kbps standard with no modem. RM 66/month. I have use it 4 years.
I just check my modem.
According to the image attached, its shows downstream rate is 1536 kbps  and upstream rate is 512 kbps.
Is it true ?

Thats mean if  I add another RM 5  blink.gif  with  2 years contract  blush.gif ,  I can get TRIPLE speed.    rclxms.gif

This is intresting.  biggrin.gif
*
Absolutely, I also upgraded just a month before this super upgrade deal, got 3x speed, but now I'm a sucker cause I have to pay RM15 each month, hopefully it will be a repricing exercise
SUSautoman5891
post Nov 27 2009, 06:36 PM

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Aiyah if we all complain to mcmc maybe we can push tm net to offer 1mbps no modem at RM71.
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post Nov 27 2009, 08:51 PM

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Its a good comeback. I am thinking of upgrade to 2mbps or 4mbps
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post Nov 27 2009, 10:02 PM

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i just afraid, bcoz of this 24 months contract, we cant terminate our screamyx later to apply or upgrade to HSBB.
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post Nov 27 2009, 10:12 PM

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u are always allow to upgrade during the contract period.
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post Nov 27 2009, 10:17 PM

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To upgrade or not? I'm still searching and looking... As for me, I am using package register under OKU. So, I have to call TM, Email them about whether or not I am qualify for upgrade.
Ord_s
post Nov 27 2009, 10:38 PM

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QUOTE(karhoe @ Nov 26 2009, 09:11 PM)
I bet they won't do so, the could only offer RM71 for 1MB package, locking consumer to paying a higher price is ridiculous, and will subject TM to public hatred
*
You think TM is loved by the public now? biggrin.gif
sayNOtodota
post Nov 27 2009, 10:46 PM

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hey guys! accidentally passed by this thread yesterday and came to know streamyx have this promo!
for me i am very happy with this promo, so i'm thinking of upgrading it.

I'm a 512kbps user (rm66/month) for 5-6 years already. I can say that in terms of stability i'm quite satisfied, it seldom dc, but in terms of the speed it's really getting on my nerves. I remember 2years back i had bought rapidshare premium and managed to download things at 50kbps, which was the max speed i guess i can get. smooth gaming, youtube quite ok (wait approx 15mins then can watch a 10 minute video).

However things were a lot worse this year. My emule download never exceeds 15kbps, and i can thank god if my rapidshare can reach 10kbps..normally it will be like 6-7kbps..not to mention even with rapidshare premium my download gets terminated halfway frequently (operation to server terminated message). Youtube sometimes need to wait 2 hours for a 10min video, but sometimes may just need 5 minutes.
Darn I'm frustrated.

Do you guys think that upgrading my package to the 1mbps (RM71) will solve my problem, and I will be getting a 100-150kbps download speed by changing to 1mbps?
BTW, i would also like to know about this HSBB, will it be covering east malaysia by next year? (I live in Sabah)

Thanks a lot!
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post Nov 27 2009, 11:16 PM

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QUOTE(sayNOtodota @ Nov 27 2009, 10:46 PM)
hey guys! accidentally passed by this thread yesterday and came to know streamyx have this promo!
for me i am very happy with this promo, so i'm thinking of upgrading it.

I'm a 512kbps user (rm66/month) for 5-6 years already. I can say that in terms of stability i'm quite satisfied, it seldom dc, but in terms of the speed it's really getting on my nerves. I remember 2years back i had bought rapidshare premium and managed to download things at 50kbps, which was the max speed i guess i can get. smooth gaming, youtube quite ok (wait approx 15mins then can watch a 10 minute video).

However things were a lot worse this year. My emule download never exceeds 15kbps, and i can thank god if my rapidshare can reach 10kbps..normally it will be like 6-7kbps..not to mention even with rapidshare premium my download gets terminated halfway frequently (operation to server terminated message). Youtube sometimes need to wait 2 hours for a 10min video, but sometimes may just need 5 minutes.
Darn I'm frustrated.

Do you guys think that upgrading my package to the 1mbps (RM71) will solve my problem, and I will be getting a 100-150kbps download speed by changing to 1mbps?
BTW, i would also like to know about this HSBB, will it be covering east malaysia by next year? (I live in Sabah)

Thanks a lot!
*
HSBB only cover in lembah klang and wilayah iskandar, johor.... other places only up to 4Mbps only.... that the plan....try ask tm, ur place got or not 4Mbps

anyway the speed is for sure increase but direct download la...
GrandReign1978
post Nov 27 2009, 11:36 PM

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Well For another RM 5, I think it is worth it, In the long run, they might be upgrading to Fibre Optics network, then we will benefiting from the improving quality in the future.
karL1218
post Nov 27 2009, 11:39 PM

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sad to say this , but u guys don't rely on streamyx too much . although p1max is shit , yet i hope some other broadband service can keep up the good work to push streamyx down . In that case we can have cheaper internet fee offer by telekom . however this promotion is another marketing strategy which i think very stupid . it hook u up to their services for a period of time . stupid strategy for stupid ppl . later on they come out wif another better " abit" strategy yet i think is useless till they upgrade their services and lower down their $ . mad.gif
sayNOtodota
post Nov 28 2009, 12:15 AM

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but i've been with streamyx all this while ah..the malaysian internet really doh.gif
with each time i download a file i will scold screamyx once mad.gif

yea thanks for your fast replies, i think i will spend an extra rm5 per month and hopefully the speed is really 2 times faster. I just couldn't stand it, downloading a 100mb file takes around 10 hours! Simply ridiculous.

so i just need to call 100 and they'll upgrade for me in a few days time is it? No extra charges right?

I don't know how the other rm66 users get 50-60kbps download speeds (whether it is rs or torrent)..is it becoz tmnut pay more attention to west malaysia and neglected us? mad.gif
TristanX
post Nov 28 2009, 12:49 AM

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I'm staying with 1Mbps as the upload speed is still 384kbps for 2Mbps package. I'm not interested with this promotion cause I still don't get what I pay for on my current package.

What would you pay more when they can't even handle smaller bandwidth package?
aspire2oo6
post Nov 28 2009, 08:08 AM

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QUOTE(TristanX @ Nov 28 2009, 12:49 AM)
I'm staying with 1Mbps as the upload speed is still 384kbps for 2Mbps package. I'm not interested with this promotion cause I still don't get what I pay for on my current package.

What would you pay more when they can't even handle smaller bandwidth package?
*
Some of us we are getting good speed like me i am paying 1mbps they giving me 80 -90% of 1mbps tats why i considering the upgrade.
Imagine i download a file 1mbps takes 4 hrs with 2mbps it should be 2 hrs right?
aeiou228
post Nov 28 2009, 11:04 AM

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TMnet just installed HSBB area network cabinet near my house. I don't think I want to upgrade because there is a new 24 months contract period. Recently Maxis is offering FREE upgrade from 1mb to 2mb without price increase and contract.
http://forum.lowyat.net/index.php?showtopi...post&p=30137266

This post has been edited by aeiou228: Nov 28 2009, 11:04 AM
13579
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upgraded and very happy to hear from TMNUT that it's nothing wrong if you are getting 80% of the said speed.. upgraded from 1MB to 2MB but only getting 1.7MB..
LukeMjstc
post Nov 28 2009, 01:34 PM

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this plan oni worth for 512 to 1M user... the rest are quite a waste... 1mb is enough for any moderate to heavy user (unless u're download maniac with 1TB per month) =P
SUSautoman5891
post Nov 28 2009, 02:00 PM

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1mbps can pull 10GB a day so it's 250-300GB a month.
orbclyne
post Nov 28 2009, 02:25 PM

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Aiyo, 24 mth contract? If 12mth can still be considered. 1mb is quite satisfied currently for me, better just stick to my current plan.
xcen
post Nov 28 2009, 02:35 PM

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The 24 month contract period is a joke. Within 24 months so many things can happen, not to mention 4Mbps could be a joke in 24 months' time.


aspire2oo6
post Nov 28 2009, 02:39 PM

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Streamyx is still as useless as day 1

Call tech support i want convert to the new plan she said there no such plan currently. I tembak her she went and check with her supervisor then suddenly a new plan appeared WOW. She said i can change myself at

mips.tm.net.my and change myself so i go and try. It says i currently dont have any new plan to upgrade or downgrade i call again the stupid fellow said maybe system down i must try maybe at night or midnight. I tried all fail then the guy said if u want fast please go to the nearest TMPOINT. i told him i am working how da hell am i gonna go ? take a day or half leave because want upgrade plan?

Then i said can i ask someone else to go behalf of me NO only the IC holder of the streamyx acc can change. I already starting to get piss. FINE what' the opening hours like her response was MOnday to friday 8.30am to 5 or 6pm OMg tats my working hours then i tembak her which damn outlet open on saturday or sunday.
Then she said there few outlet tat open. FINEEEEEEEEEEEEEEEEEEEEE on saturday half day. So i decided since friday is a holiday i will go today on saturday. When i reach the centre there is a paper paste there SYSTEM DOWN and one more paper say TMpoint is not open on 27th and 28th Nov 2009 due to the holiday. The stupid customer support didnt even inform me. So saturday i wasted petrol and time . So with their excellent management i think we will reach 10mbps in 5 to 6 years time or never.

Streamyx really so useless ppl want to give them more money also so troublesome. I am gonna file a report to MCMC and direct to streamyx.

Whats the email for me to create a complain direct to streamyx?

This post has been edited by aspire2oo6: Nov 28 2009, 02:51 PM
cameltoe
post Nov 28 2009, 03:05 PM

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Why bother to upgrade even if it's only RM10 more for 4mbps?

I can surf no shit and suffer dialup speeds all the time.
Almost constant dropouts with downloads from China servers and can't stream almost anything from Taiwan and Japan. Don't forget that it's almost impossible to maintain acceptable ping times with Asian gaming servers.

What's the line good for anyway?

Suckmix suck till the max.

Even Philippines have better connection to Japan and Taiwan seriously.
You can easily launch an online radio from Manila to Taiwan/Japan with ease.


aspire2oo6
post Nov 28 2009, 03:08 PM

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My streamyx line is very stable i get 1mbps most of the time and gaming no lag thats why i considering to upgrade but upgrade procedure is like crap.
ruffstuff
post Nov 28 2009, 03:54 PM

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QUOTE(aspire2oo6 @ Nov 28 2009, 02:39 PM)
Streamyx is still as useless as day 1

Call tech support i want convert to the new plan she said there no such plan currently. I tembak her she went and check with her supervisor then suddenly a new plan appeared WOW. She said i can change myself at

mips.tm.net.my and change myself so i go and try. It says i currently dont have any new plan to upgrade or downgrade i call again the stupid fellow said maybe system down i must try maybe at night or midnight. I tried all fail then the guy said if u want fast please go to the nearest TMPOINT. i told him i am working how da hell am i gonna go ? take a day or half leave because want upgrade plan?

Then i said can i ask someone else to go behalf of me NO only the IC holder of the streamyx acc can change. I already starting to get piss. FINE what' the  opening hours like her response was MOnday to friday 8.30am to 5 or 6pm OMg tats my working hours then i tembak her which damn outlet open on saturday or sunday.
Then she said there few outlet tat open. FINEEEEEEEEEEEEEEEEEEEEE on saturday half day. So i decided since friday is a holiday i will go today on saturday. When i reach the centre there is a paper paste there SYSTEM DOWN and one more paper say TMpoint is not open on 27th and 28th Nov 2009 due to the holiday. The stupid customer support didnt even inform me. So saturday i wasted petrol and time . So with their excellent management i think we will reach 10mbps in 5 to 6 years time or never.

Streamyx really so useless ppl want to give them more money also so troublesome. I am gonna file a report to MCMC and direct to streamyx.

Whats the email for me to create a complain direct to streamyx?
*
What a rant. Don't you already know everything is within working hours? They don't force you to come. If you really want it, take a leave or something. And i dont see this related to streamyx problem.
sil3ntHunt3r
post Nov 28 2009, 04:12 PM

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QUOTE(sayNOtodota @ Nov 28 2009, 12:15 AM)
but i've been with streamyx all this while ah..the malaysian internet really  doh.gif
with each time i download a file i will scold screamyx once  mad.gif

yea thanks for your fast replies, i think i will spend an extra rm5 per month and hopefully the speed is really 2 times faster. I just couldn't stand it, downloading a 100mb file takes around 10 hours! Simply ridiculous.

so i just need to call 100 and they'll upgrade for me in a few days time is it? No extra charges right?

I don't know how the other rm66 users get 50-60kbps download speeds (whether it is rs or torrent)..is it becoz tmnut pay more attention to west malaysia and neglected us? mad.gif
*
CS cannot help you with the upgrade..Either u personally go to TM Point, Self Upgrade or by using agent..
BTW, download 100mbps need 10 hours?? That too much time to wait lor... yawn.gif
neekun
post Nov 28 2009, 04:12 PM

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I am currently on RM77 1MB package. So far the speed has been reliable (with the exception that for the past 2 weeks my Streamyx was down due to bad wiring).

Usually I will be getting around 1.5MB down and 400kb up in Speedtest.net :

http://www.speedtest.net/result/635921758.png

Not worth the extra $$$ to go for 2MB where in actual fact we are not sure Tmnet network can cater for sudden increase of bandwidth consumption with this upgrade promo. I would just wait and see.
TSroy918
post Nov 28 2009, 04:39 PM

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QUOTE(aspire2oo6 @ Nov 28 2009, 02:39 PM)
Streamyx is still as useless as day 1

Call tech support i want convert to the new plan she said there no such plan currently. I tembak her she went and check with her supervisor then suddenly a new plan appeared WOW. She said i can change myself at

mips.tm.net.my and change myself so i go and try. It says i currently dont have any new plan to upgrade or downgrade i call again the stupid fellow said maybe system down i must try maybe at night or midnight. I tried all fail then the guy said if u want fast please go to the nearest TMPOINT. i told him i am working how da hell am i gonna go ? take a day or half leave because want upgrade plan?

Then i said can i ask someone else to go behalf of me NO only the IC holder of the streamyx acc can change. I already starting to get piss. FINE what' the  opening hours like her response was MOnday to friday 8.30am to 5 or 6pm OMg tats my working hours then i tembak her which damn outlet open on saturday or sunday.
Then she said there few outlet tat open. FINEEEEEEEEEEEEEEEEEEEEE on saturday half day. So i decided since friday is a holiday i will go today on saturday. When i reach the centre there is a paper paste there SYSTEM DOWN and one more paper say TMpoint is not open on 27th and 28th Nov 2009 due to the holiday. The stupid customer support didnt even inform me. So saturday i wasted petrol and time . So with their excellent management i think we will reach 10mbps in 5 to 6 years time or never.

Streamyx really so useless ppl want to give them more money also so troublesome. I am gonna file a report to MCMC and direct to streamyx.

Whats the email for me to create a complain direct to streamyx?
*
You can check TM point operating hours online here and not rant here. doh.gif doh.gif
Check what is MCMC about before complain about this to them. Indirectly you are showing your stupidity to others.


This post has been edited by roy918: Nov 28 2009, 04:46 PM
aspire2oo6
post Nov 28 2009, 04:53 PM

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QUOTE(roy918 @ Nov 28 2009, 04:39 PM)
You can check TM point operating hours online here and not rant here.  doh.gif  doh.gif
Check what is MCMC about before complain about this to them. Indirectly you are showing your stupidity to others.
*
QUOTE(ruffstuff @ Nov 28 2009, 03:54 PM)
What a rant. Don't you already know everything is within working hours? They don't force you to come. If you really want it, take a leave or something.  And i dont see this related to streamyx problem.
*
its only stupid if u do not understand your rights. Thats why your line is always slow. Because of yourself lack of knowledge in certain field so many malaysian suffer of slow connection because why bother improve when there nothing to improve? Typical malaysian mindset. If 100 ppl complains they will take note of the problem because its recorded in their system. if zero ppl complain why bother care? Its like if P1i didnt do the potong advertistment do you think streamyx will have such upgrade offer? I am not ranting i am sharing. So please do not share your own stupidity or lack of knowledge to others.

If 100 ppl report to MCMC that streamyx have lack of efficiency they will do something about it. Because u all only rant among yourself what can a 3rd party can do? So think deeply before you answer.
Yea what is MCMC? Please check properly before u answer. What are their responsibility? (Malaysian Communications and Multimedia Commission (MCMC)

Thank you and have a nice day.

and for Mr. ruffstuff did the thread stated only streamyx problem discussion? I didnt force you to rant as well sir/madam/it

This post has been edited by aspire2oo6: Nov 28 2009, 04:57 PM
Orcamaniac
post Nov 28 2009, 04:57 PM

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Why should I upgrade to 2Mbps while I'm enjoying the uncapped 1+1Mbps for free?
baby2000
post Nov 28 2009, 05:02 PM

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i want uncapped 1mb mad.gif
SUSBorsch Soup
post Nov 28 2009, 05:03 PM

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Seems like some of u r enjoying 1mbps free 1mbps while some cannot surf at all. Bolehland truly boleh.
SUSautoman5891
post Nov 28 2009, 05:09 PM

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I have serious doubt about this 1.5 mbps you guys say. I can see it in my modem and speed test but when I download maxed out it never touches 1.5mbps, just 1mbps. Therefore I think this 1.5 mbps is just a fake number in the modem and speed test.
ruffstuff
post Nov 28 2009, 05:15 PM

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QUOTE(aspire2oo6 @ Nov 28 2009, 04:53 PM)
its only stupid if u do not understand your rights. Thats why your line is always slow. Because of yourself lack of knowledge in certain field so many malaysian suffer of slow connection because why bother improve when there nothing to improve? Typical malaysian mindset. If 100 ppl complains they will take note of the problem because its recorded in their system. if zero ppl complain why bother care? Its like if P1i didnt do the potong advertistment do you think streamyx will have such upgrade offer? I am not ranting i am sharing. So please do not share your own stupidity or lack of knowledge to others.

If 100 ppl report to MCMC that streamyx have lack of efficiency they will do something about it. Because u all only rant among yourself what can a 3rd party can do? So think deeply before you answer.
Yea what is MCMC? Please check properly before u answer. What are their responsibility?  (Malaysian Communications and Multimedia Commission (MCMC)

Thank you and have a nice day.

and for Mr. ruffstuff did the thread stated only streamyx problem discussion? I didnt force you to rant as well sir/madam/it
*
go ahead an lodge a complaint. It is your right.
It is better to complain to TM itself as it is customer service related, not the quality of the product/service. That can go to MCMC.
I think there are more than 100 complains regarding streamyx issues and qos has been lodged since day one. Did you see the improvement until now?

I've been using streamyx since the first package introduction, 384 and 512 is the highest speed. The qos improve at very slow pace over time. It is beyond customer power to help the quality of broadband in malaysia.

I always thought, if all of us have big riot infront of TM hq, since we think internet is very important and essential, rather than go to the street protesting about PPSMI or ISA. Those issue are less important. Internet is serious business. Going to the street seems to be effective to put pressure to this giant corporation.
.:zep:.
post Nov 28 2009, 05:16 PM

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Upgrade or not, upgrade or not. hmm I'm really not sure now.
If upgrade, have to wait for 2 years if wanna install HSBB. hmm
speed393
post Nov 28 2009, 05:20 PM

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QUOTE(.:zep:. @ Nov 28 2009, 05:16 PM)
Upgrade or not, upgrade or not. hmm I'm really not sure now.
If upgrade, have to wait for 2 years if wanna install HSBB. hmm
*
LOL... I am also thinking about the same problem.... If I upgrade, I would have to wait 2 years b4 I can subscribe HSBB... But, if the HSBB package sucks... This upgrade would have ended by that time...
ckk125
post Nov 28 2009, 06:16 PM

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upgraded to 1mbps...so far so good..not interested in getting HSBB, never needed to surf anything that needs that for the time being.
TSroy918
post Nov 28 2009, 06:31 PM

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QUOTE(aspire2oo6 @ Nov 28 2009, 04:53 PM)
its only stupid if u do not understand your rights. Thats why your line is always slow. Because of yourself lack of knowledge in certain field so many malaysian suffer of slow connection because why bother improve when there nothing to improve? Typical malaysian mindset. If 100 ppl complains they will take note of the problem because its recorded in their system. if zero ppl complain why bother care? Its like if P1i didnt do the potong advertistment do you think streamyx will have such upgrade offer? I am not ranting i am sharing. So please do not share your own stupidity or lack of knowledge to others.

If 100 ppl report to MCMC that streamyx have lack of efficiency they will do something about it. Because u all only rant among yourself what can a 3rd party can do? So think deeply before you answer.
Yea what is MCMC? Please check properly before u answer. What are their responsibility?  (Malaysian Communications and Multimedia Commission (MCMC)

Thank you and have a nice day.

and for Mr. ruffstuff did the thread stated only streamyx problem discussion? I didnt force you to rant as well sir/madam/it
*
I'm not saying you can't complain to MCMC but you need to complain the right thing to the right person.
Your point of argument is TM not opening on Saturday and their customer service personnel is lack of their product knowledge?

You can complain if your request to upgrade has not been fulfilled after certain of period and your request must be done online or TM point.
So what you want to complain about? TM point not opening on Saturday? Their customer service doesn't allow you to upgrade by calling them (how they want to prove it if you saying you not requested for upgrade after the upgrade done)?

Read more on Standards of Fullfilment of Installation Orders before you start complaining.

* "Kereta potong so expensive, lousy and no quality yet I'm driving kereta potong" doh.gif doh.gif

This post has been edited by roy918: Nov 28 2009, 06:31 PM
speed393
post Nov 28 2009, 06:50 PM

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QUOTE(roy918 @ Nov 28 2009, 06:31 PM)
I'm not saying you can't complain to MCMC but you need to complain the right thing to the right person.
Your point of argument is TM not opening on Saturday and their customer service personnel is lack of their product knowledge?

You can complain if your request to upgrade has not been fulfilled after certain of period and your request must be done online or TM point.
So what you want to complain about? TM point not opening on Saturday? Their customer service doesn't allow you to upgrade by calling them (how they want to prove it if you saying you not requested for upgrade after the upgrade done)?

Read more on Standards of Fullfilment of Installation Orders before you start complaining.

* "Kereta potong so expensive, lousy and no quality yet I'm driving kereta potong"  doh.gif  doh.gif
*
Because we only have this "kereta potong".... doh.gif doh.gif
kit777
post Nov 28 2009, 07:07 PM

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QUOTE(ckk125 @ Nov 28 2009, 06:16 PM)
upgraded to 1mbps...so far so good..not interested in getting HSBB, never needed to surf anything that needs that for the time being.
*
did u upgrade this promotion using online upgrade or go to TM Point.

How many days after that, the new 1 mbps account start to work ?



This post has been edited by kit777: Nov 28 2009, 07:08 PM
lowyat888
post Nov 28 2009, 07:09 PM

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the upgrade to 1mbps is forever rm71 monthly or after 24 months it goes back to rm88 rate
jlauys
post Nov 28 2009, 08:09 PM

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I had upgraded my streamyx from 512kbps to 1mbps.However,my port still get 1024kbps and my speedtest juz can get around 500++(Malaysia server).I had dial 100 and asked them.They say they had oledi upgrade my acc.Damn streamxx.
Izzit I subscribe 1mbps and will be given 2mbps port?
sil3ntHunt3r
post Nov 28 2009, 08:55 PM

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QUOTE(jlauys @ Nov 28 2009, 08:09 PM)
I had upgraded my streamyx from 512kbps to 1mbps.However,my port still get 1024kbps and my speedtest juz can get around 500++(Malaysia server).I had dial 100 and asked them.They say they had oledi upgrade my acc.Damn streamxx.
Izzit I subscribe 1mbps and will be given 2mbps port?
*
U check from ur modem that ur line is capped at 1024kbps? Means that ur acc is already upgraded since you upgrade from 512kbps to 1mbps..
There's no way u will get 2048kbps (2mbps) if ur acc is 1mbps, unless miss-cap, but then capped is based on username..

This post has been edited by sil3ntHunt3r: Nov 28 2009, 08:55 PM
kit777
post Nov 28 2009, 10:20 PM

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QUOTE(jlauys @ Nov 28 2009, 08:09 PM)
I had upgraded my streamyx from 512kbps to 1mbps.However,my port still get 1024kbps and my speedtest juz can get around 500++(Malaysia server).I had dial 100 and asked them.They say they had oledi upgrade my acc.Damn streamxx.
Izzit I subscribe 1mbps and will be given 2mbps port?
*
its look like your account did not upgrade yet.

U should get at least 1 mbps in speedtest.

This post has been edited by kit777: Nov 28 2009, 10:21 PM
storky20
post Nov 28 2009, 10:29 PM

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Woo registered yesterday night and within 12 hours in the next morning(today) speed upgraded (from 512kbps to 1mbps)

I respect the guys who worked during the public holiday. For the first time TMNet is fast in doing something (besides screwing up our wiring). biggrin.gif

Tested using speedtest.
KL
user posted image

Singapore
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New York, NY
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Not bad la I guess. BIG jump from my previous speed.


This post has been edited by storky20: Nov 28 2009, 10:36 PM
Boomeraangkid
post Nov 28 2009, 10:37 PM

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QUOTE(storky20 @ Nov 28 2009, 10:29 PM)
Woo registered yesterday night and within 12 hours in the next morning(today) speed upgraded (from 512kbps to 1mbps)

I respect the guys who worked during the public holiday. For the first time TMNet is fast in doing something (besides screwing up our wiring). biggrin.gif

Tested using speedtest.
KL
user posted image

Singapore
user posted image

New York, NY
user posted image

Not bad la I guess. BIG jump from my previous speed.
*
FUUU! so now those who upgrade to 1mbps get misscapped and current 1mbps users become slower.. kudos TM vmad.gif
storky20
post Nov 28 2009, 10:42 PM

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QUOTE(Boomeraangkid @ Nov 28 2009, 10:37 PM)
FUUU! so now those who upgrade to 1mbps get misscapped and current 1mbps users become slower.. kudos TM vmad.gif
*
Well I do remember reading somewhere that there isn't a TRUE 1.0mbps speed. The 1.0mbps speed is actually 1.5mbps...
MX510
post Nov 28 2009, 11:16 PM

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Already upgrade my fakap 1 Mbps to 4 Mbps hehe next week enjoy 2x 4 Mbps capped at 5120kbps each so total got 10240kbps bandwidth
ckk125
post Nov 29 2009, 12:16 AM

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QUOTE(kit777 @ Nov 28 2009, 07:07 PM)
did u upgrade this promotion using online upgrade or go to TM Point.

How many days after that,  the new 1 mbps account start to work ?
*
2 days...i did this promotion thing via online.. smile.gif
mylinear
post Nov 29 2009, 03:01 AM

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QUOTE(ckk125 @ Nov 29 2009, 12:16 AM)
2 days...i did this promotion thing via online.. smile.gif
*
I thought someone posted earlier that the online upgrade only had the normal upgrade option and not this special upgrade option? From what package to what package did you upgrade online?

ckk125
post Nov 29 2009, 07:19 AM

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biggrin.gif

user posted image
jlauys
post Nov 29 2009, 08:49 AM

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QUOTE(kit777 @ Nov 28 2009, 10:20 PM)
its look  like your account did not upgrade yet.

U should get at least 1 mbps in speedtest.
*
Ya I noe,if my port is capped with 1024,how can 1mbps++ in speedtest.. sad.gif sad.gif
preducer
post Nov 29 2009, 08:57 AM

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QUOTE(jlauys @ Nov 29 2009, 08:49 AM)
Ya I noe,if my port is capped with 1024,how can 1mbps++ in speedtest.. sad.gif  sad.gif
*
if ur port is capped at 1024, speedtest will only show around 0.8
jlauys
post Nov 29 2009, 09:08 AM

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QUOTE(preducer @ Nov 29 2009, 08:57 AM)
if ur port is capped at 1024, speedtest will only show around 0.8
*
ya,u ar totally right.
For those who can get 1.0mbps++ in speedtest is capped with 2mbps??


Added on November 29, 2009, 9:09 am
QUOTE(storky20 @ Nov 28 2009, 10:29 PM)
Woo registered yesterday night and within 12 hours in the next morning(today) speed upgraded (from 512kbps to 1mbps)

I respect the guys who worked during the public holiday. For the first time TMNet is fast in doing something (besides screwing up our wiring). biggrin.gif

Tested using speedtest.
KL
user posted image

Singapore
user posted image

New York, NY
user posted image

Not bad la I guess. BIG jump from my previous speed.
*
do you mind open ur modem via entering 192.168.1.1 in ur browser and c the port speed?? smile.gif smile.gif

This post has been edited by jlauys: Nov 29 2009, 09:09 AM
preducer
post Nov 29 2009, 09:14 AM

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jlauys,

if u check thru mips, does it says upgrade completed ?
mrjaxx
post Nov 29 2009, 09:47 AM

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hello everyone..
ive just upgraded my normal 512kbps line to 1mbps..
unfortunately,i only received this kind of speed..
is it ok or not for this kind of speed??

p/s=when im doing the speedtest test,i did not open any pages at all.
only speedtest page because if i open other page simultaneously,then the speed result is much more slower..

user posted image

This post has been edited by mrjaxx: Nov 29 2009, 09:52 AM
preducer
post Nov 29 2009, 09:56 AM

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QUOTE(mrjaxx @ Nov 29 2009, 09:47 AM)
hello everyone..
ive just upgraded my normal 512kbps line to 1mbps..
unfortunately,i only received this kind of speed..
is it ok or not for this kind of speed??

p/s=when im doing the speedtest test,i did not open any pages at all.
only speedtest page because if i open other page simultaneously,then the speed result is much more slower..

user posted image
*
that is fine..
sil3ntHunt3r
post Nov 29 2009, 10:09 AM

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QUOTE(preducer @ Nov 29 2009, 09:56 AM)
that is fine..
*
Your speed is ok..80% of 1mbps speed..To get 1++mbps, ur line need to be capped at either 1.5mbps or 2mbps...
Zeroize
post Nov 29 2009, 10:41 AM

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why my RM88 package is 1.5Mbps? And i don't see the 2Mbps upgrade in the list after i log in

user posted image

This post has been edited by Zeroize: Nov 29 2009, 10:42 AM
preducer
post Nov 29 2009, 10:44 AM

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Zeroize,

for 2/4mbps package, u have to walk in to TMpoint to upgrade. U cant do it via mips (online upgrade)
Zeroize
post Nov 29 2009, 10:49 AM

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QUOTE(preducer @ Nov 29 2009, 10:44 AM)
Zeroize,

for 2/4mbps package, u have to walk in to TMpoint to upgrade. U cant do it via mips (online upgrade)
*
i see no point for me to upgrade then, i getting 1.5Mbps there which is more than enough tongue.gif
sotong168
post Nov 29 2009, 10:54 AM

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user posted image

mine is 1Mb/s line, why speedtest shows 4Mb/s? rclxub.gif
storky20
post Nov 29 2009, 11:01 AM

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QUOTE(jlauys @ Nov 29 2009, 09:08 AM)
ya,u ar totally right.
For those who can get 1.0mbps++ in speedtest is capped with 2mbps??


Added on November 29, 2009, 9:09 am
do you mind open ur modem via entering 192.168.1.1 in ur browser and c the port speed?? smile.gif  smile.gif
*
Just checked my modem status and I think this is what it looks like...

user posted image

I dunno how to resize so......don't ask me to.

This post has been edited by storky20: Nov 29 2009, 11:02 AM
jlauys
post Nov 29 2009, 11:16 AM

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QUOTE(storky20 @ Nov 29 2009, 11:01 AM)
Just checked my modem status and I think this is what it looks like...

user posted image

I dunno how to resize so......don't ask me to.
*
which area are u in??I am in Sarawak sad.gif sad.gif


preducer/
I have check my acc status at mips,it's say my current package is 1mbps yawn.gif yawn.gif
sil3ntHunt3r
post Nov 29 2009, 11:23 AM

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QUOTE(sotong168 @ Nov 29 2009, 10:54 AM)
user posted image

mine is 1Mb/s line, why speedtest shows 4Mb/s? rclxub.gif
*
Try clean up ur cache, and redo the test..See if the speed it still the same... smile.gif

storky20
post Nov 29 2009, 11:29 AM

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QUOTE(jlauys @ Nov 29 2009, 11:16 AM)
which area are u in??I am in Sarawak  sad.gif  sad.gif
preducer/
I have check my acc status at mips,it's say my current package is 1mbps  yawn.gif  yawn.gif
*
I'm in Subang, Selangor
jlauys
post Nov 29 2009, 01:56 PM

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QUOTE(storky20 @ Nov 29 2009, 11:29 AM)
I'm in Subang, Selangor
*
great offer 2 west malaysia user..
However,there is still no 2mbps or 4 mbps in sarawak and sabah.
So,our port receive all is typical which is 1mbps. hmm.gif
If i am wrong pls correct me smile.gif smile.gif
okf987
post Nov 29 2009, 09:14 PM

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3. The minimum subscription period of 24 MONTHS will be applicable upon successful application to the new speed.



Meh, so predictable.

They just want to tie you down for another 2 years of fail broadband. mad.gif doh.gif doh.gif doh.gif doh.gif
speed393
post Nov 29 2009, 10:30 PM

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QUOTE(okf987 @ Nov 29 2009, 09:14 PM)
3. The minimum subscription period of 24 MONTHS will be applicable upon successful application to the new speed.



Meh, so predictable.

They just want to tie you down for another 2 years of fail broadbandmad.gif doh.gif  doh.gif  doh.gif  doh.gif
*
Haha... It's their "style" of monopoly... whistling.gif whistling.gif
SUSaltimi
post Nov 30 2009, 12:46 AM

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QUOTE(okf987 @ Nov 29 2009, 09:14 PM)
3. The minimum subscription period of 24 MONTHS will be applicable upon successful application to the new speed.



Meh, so predictable.

They just want to tie you down for another 2 years of fail broadband.  mad.gif doh.gif  doh.gif  doh.gif  doh.gif
*
You tak suka you can quit............ brows.gif brows.gif brows.gif
karhoe
post Nov 30 2009, 12:50 AM

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QUOTE(altimi @ Nov 30 2009, 12:46 AM)
You tak suka you can quit............ brows.gif  brows.gif  brows.gif
*
And bayar RM350 rclxms.gif
HealthyCoach
post Nov 30 2009, 12:54 AM

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it can only upgrade by streamyx combo package?? normal RM88 package cannot upgrade??
Irishcoffee
post Nov 30 2009, 02:50 AM

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upgrade is fast
i order the upgrade on friday and i got upgraded today
Maxieos
post Nov 30 2009, 03:28 AM

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Just wondering if cancel at the middle , what is the penalty ?
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post Nov 30 2009, 07:04 AM

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QUOTE(HealthyCoach @ Nov 30 2009, 12:54 AM)
it can only upgrade by streamyx combo package?? normal RM88 package cannot upgrade??
*
only at TM point.
Jounouchi
post Nov 30 2009, 08:27 AM

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Try 3 times upgrade at website.

Getting error, asking me try again.

Whats the matter? =(
SUSaltimi
post Nov 30 2009, 08:29 AM

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Wow so many people upgradede already......this campaign gonna be a success............now we can't "potong" for 2 years..............
azbro
post Nov 30 2009, 09:27 AM

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yay..got email from TMcustomercare support.

No need for RM88 if upgrade from 2 to 4Mb.
[attachmentid=1329809]

Great news but..now I've to go there again...what a waste of time and $$$..



QUOTE(altimi @ Nov 30 2009, 08:29 AM)
Wow so many people upgradede already......this campaign gonna be a success............now we can't "potong" for 2 years..............
*
So how bro..the fella fix the 4mb line for you oledi or not?...whats the speed?

aspire2oo6
post Nov 30 2009, 09:45 AM

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QUOTE(altimi @ Nov 30 2009, 08:29 AM)
Wow so many people upgradede already......this campaign gonna be a success............now we can't "potong" for 2 years..............
*
p1 is just too slow and unreliable.
If streamyx can provide stable connection many more will change.

I just got back from tmpoint the agent said System is down. So i complain he will process it for me when system is up and all i need to do is provide sufficient information
spoonie
post Nov 30 2009, 10:00 AM

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Upgraded 512kbps to 1mbps. Getting about 140~150kB/s download speed, even via torrent. hehe

My DSLAM is capped at 2mbps.
aspire2oo6
post Nov 30 2009, 10:04 AM

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QUOTE(spoonie @ Nov 30 2009, 10:00 AM)
Upgraded 512kbps to 1mbps. Getting about 140~150kB/s download speed, even via torrent. hehe

My DSLAM is capped at 2mbps.
*
good for you. Where are you at? I hope they cap me at 5mbps
Jounouchi
post Nov 30 2009, 10:08 AM

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QUOTE(aspire2oo6 @ Nov 30 2009, 09:45 AM)
p1 is just too slow and unreliable.
If streamyx can provide stable connection many more will change.

I just got back from tmpoint the agent said System is down. So i complain he will process it for me when system is up and all i need to do is provide sufficient information
*
System down? shakehead.gif

Hopefully that website also system down cause I get error in process. doh.gif
aspire2oo6
post Nov 30 2009, 10:10 AM

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Mine i wan upgrade so much hassle centre say online can upgrade check cannot then he said go tmpoint i go but not open today go system down i was like speechless
Jounouchi
post Nov 30 2009, 10:12 AM

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QUOTE(aspire2oo6 @ Nov 30 2009, 10:10 AM)
Mine i wan upgrade so much hassle centre say online can upgrade check cannot then he said go tmpoint i go but not open today go system down i was like speechless
*
May I know what error you get when you want to upgrade via online?
aspire2oo6
post Nov 30 2009, 10:15 AM

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QUOTE(Jounouchi @ Nov 30 2009, 10:12 AM)
May I know what error you get when you want to upgrade via online?
*
There no upgrade/downgrade for your package
Jounouchi
post Nov 30 2009, 10:24 AM

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QUOTE(aspire2oo6 @ Nov 30 2009, 10:15 AM)
There no upgrade/downgrade for your package
*
I see

I get other error, asking me go to TM point but you know..

Online upgrade is better than go to TM point because I lazy to queue up sweat.gif
aspire2oo6
post Nov 30 2009, 10:27 AM

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QUOTE(Jounouchi @ Nov 30 2009, 10:24 AM)
I see

I get other error, asking me go to TM point but you know..

Online upgrade is better than go to TM point because I lazy to queue up sweat.gif
*
no choice they ask me go tmpoint then i go 1st time CLOSE today System DOwn its like they think i very free everyday can go tmpoint to enjoy their excellent service such as this
Jounouchi
post Nov 30 2009, 10:33 AM

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QUOTE(aspire2oo6 @ Nov 30 2009, 10:27 AM)
no choice they ask me go tmpoint then i go 1st time CLOSE today System DOwn its like they think i very free everyday can go tmpoint to enjoy their excellent service such as this
*
Cold down, it is always like that =(

Anyway you want to upgrade from 512kbps to 1mbps?
aspire2oo6
post Nov 30 2009, 10:33 AM

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QUOTE(Jounouchi @ Nov 30 2009, 10:33 AM)
Cold down, it is always like that =(

Anyway you want to upgrade from 512kbps to 1mbps?
*
sigh i am upgrading 1mbps to 4mbps
Shazril
post Nov 30 2009, 10:39 AM

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sry a noob question. if i upgrade the service, do i have to change my modem?
Jounouchi
post Nov 30 2009, 10:39 AM

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QUOTE(aspire2oo6 @ Nov 30 2009, 10:33 AM)
sigh i am upgrading 1mbps to 4mbps
*
Oh, 1mbps need to go TM point to upgrade.

Only 1mbps or below can be upgrade via online.

QUOTE(Shazril @ Nov 30 2009, 10:39 AM)
sry a noob question. if i upgrade the service, do i have to change my modem?
*
I don't think you need to change it.

This post has been edited by Jounouchi: Nov 30 2009, 10:46 AM
stormaker
post Nov 30 2009, 10:48 AM

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QUOTE(Shazril @ Nov 30 2009, 10:39 AM)
sry a noob question. if i upgrade the service, do i have to change my modem?
*
As Jounouchi mentioned, no need, can use existing modem. Anyway, if upgrade to 2MB or 4Mb package, modem will be given for free, which u can keep it for spare.

This post has been edited by stormaker: Nov 30 2009, 10:50 AM
vincenthianz
post Nov 30 2009, 11:26 AM

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i got the package to choose rm71 wihout modem(super deal), 1st time is timed out.. after i try again it give me this msg..

===================================================
Maintenance Service Information
Sorry, your request has failed with the following error message.

Harap maaf, permohonan anda tidak dapat diproses.

Error creating upgrade order. Please try again.

For your reference, your MIPS order reference number is : bla bla bla
===================================================

this mean i oredy subscribe????
Jounouchi
post Nov 30 2009, 11:28 AM

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QUOTE(vincenthianz @ Nov 30 2009, 11:26 AM)
i got the package to choose rm71 wihout modem(super deal), 1st time is timed out.. after i try again it give me this msg..

===================================================
Maintenance Service Information
Sorry, your request has failed with the following error message.

Harap maaf, permohonan anda tidak dapat diproses.

Error creating upgrade order. Please try again.

For your reference, your MIPS order reference number is :  bla bla bla
===================================================

this mean i oredy subscribe????
*
Same problem to me.

I check the upgrade status and it said it is error which mean it didn't upgrade.

I think is the system down or we need to go for that TM point to register?
vincenthianz
post Nov 30 2009, 12:24 PM

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QUOTE(Jounouchi @ Nov 30 2009, 11:28 AM)
Same problem to me.

I check the upgrade status and it said it is error which mean it didn't upgrade.

I think is the system down or we need to go for that TM point to register?
*
yeah.. i think is system down.. sob.. T.T
shinzhizu
post Nov 30 2009, 12:52 PM

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MIPS Order Reference No : xxxxxx
Order Status : Request processed with error
Current Service Number : xxxxxx
New Service Number : Not Applicable
Current Service Login : xxxxxx
New Service Login : Not Applicable
BO ID :
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)


i online update it at Nov 27. now still same? so, who same as my case? need go telekon there..? doh.gif
sam240
post Nov 30 2009, 01:09 PM

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Except 100, which number that I can call and ask for more detail for this promotion upgrade?
Jounouchi
post Nov 30 2009, 01:11 PM

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QUOTE(shinzhizu @ Nov 30 2009, 12:52 PM)
MIPS Order Reference No : xxxxxx
Order Status : Request processed with error 
Current Service Number : xxxxxx
New Service Number : Not Applicable 
Current Service Login : xxxxxx
New Service Login : Not Applicable 
BO ID : 
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66 
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)
i online update it at Nov 27. now still same? so, who same as my case? need go telekon there..? doh.gif
*
Me, but I lazy go TM point. But I want to upgrade cry.gif
azbro
post Nov 30 2009, 01:12 PM

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upgraded to 4Mb...after activation i can join the 4Mb club..yeah..
vincenthianz
post Nov 30 2009, 01:19 PM

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QUOTE(shinzhizu @ Nov 30 2009, 12:52 PM)
MIPS Order Reference No : xxxxxx
Order Status : Request processed with error 
Current Service Number : xxxxxx
New Service Number : Not Applicable 
Current Service Login : xxxxxx
New Service Login : Not Applicable 
BO ID : 
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66 
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)
i online update it at Nov 27. now still same? so, who same as my case? need go telekon there..? doh.gif
*
same here... shakehead.gif
SUSaltimi
post Nov 30 2009, 01:32 PM

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QUOTE(azbro @ Nov 30 2009, 09:27 AM)
yay..got email from TMcustomercare support.

No need for RM88 if upgrade from 2 to 4Mb.
[attachmentid=1329809]

Great news but..now I've to go there again...what a waste of time and $$$..
So how bro..the fella fix the 4mb line for you oledi or not?...whats the speed?
*
My modem and speedtest showed 4096 already........ brows.gif brows.gif brows.gif .....now waiting for my free modem. The TM guy suppose to come this week........... rclxms.gif rclxms.gif rclxms.gif
Anyone know what kind of modem TM provide....? icon_question.gif


Added on November 30, 2009, 1:36 pmWow, tmpoint branch near my house very packed today....everybody is upgrading ke.....? sweat.gif sweat.gif sweat.gif No wonder la system down.........

This post has been edited by altimi: Nov 30 2009, 01:36 PM
azbro
post Nov 30 2009, 01:40 PM

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QUOTE(altimi @ Nov 30 2009, 01:32 PM)
My modem and speedtest showed 4096 already........ brows.gif  brows.gif  brows.gif .....now waiting for my free modem. The TM guy suppose to come this week........... rclxms.gif  rclxms.gif  rclxms.gif
Anyone know what kind of modem TM provide....? icon_question.gif


Added on November 30, 2009, 1:36 pmWow, tmpoint branch near my house very packed today....everybody is upgrading ke.....? sweat.gif  sweat.gif  sweat.gif  No wonder la system down.........
*
Just now I went TMpoint at my place also packed...waited more than 1 hour.

Not many ppl. paying bills but many new application. Application counter limited.

This post has been edited by azbro: Nov 30 2009, 01:41 PM
stormaker
post Nov 30 2009, 01:49 PM

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QUOTE(altimi @ Nov 30 2009, 01:32 PM)
My modem and speedtest showed 4096 already........ brows.gif  brows.gif  brows.gif .....now waiting for my free modem. The TM guy suppose to come this week........... rclxms.gif  rclxms.gif  rclxms.gif
Anyone know what kind of modem TM provide....? icon_question.gif


Added on November 30, 2009, 1:36 pmWow, tmpoint branch near my house very packed today....everybody is upgrading ke.....? sweat.gif  sweat.gif  sweat.gif  No wonder la system down.........
*
how long its take for them to upgrade ?
yinsw
post Nov 30 2009, 02:05 PM

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I submitted my upgrade on 27th Nov. On 29th, speedtest shows my download speed is 1500+ kbps... The next day, it's down to 320+kbps..

Previously, I'm on 512 package.. now upgrade to 1MB..

This post has been edited by yinsw: Nov 30 2009, 02:06 PM
shinzhizu
post Nov 30 2009, 02:31 PM

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QUOTE(yinsw @ Nov 30 2009, 02:05 PM)
I submitted my upgrade on 27th Nov. On 29th, speedtest shows my download speed is 1500+ kbps... The next day, it's down to 320+kbps..

Previously, I'm on 512 package.. now upgrade to 1MB..
*
u register online? and u mean after 2 day, ur line is upgrading right?


Added on November 30, 2009, 2:59 pm
QUOTE(vincenthianz @ Nov 30 2009, 01:19 PM)
same here...  shakehead.gif
*
ok. now i just re-do the registration
https://mips.tm.net.my/SelfCare/TermsAndCon...jsp?upgrade=yes

last 2 days, i re-do the registration but cant, it mention that I already register and provide me with the MIPS Order Number, now it become like this..


Account Category
Kategori Akaun Personal

Current tmnet streamyx Package
Pakej Semasa tmnet streamyx Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

New tmnet streamyx Package
Pakej Baru tmnet streamyx Sorry, there are no plans for upgrade/downgrade.

I just get this.. later i go home check either my line already 1MB... doh.gif hopefully can..

This post has been edited by shinzhizu: Nov 30 2009, 02:59 PM
saladin7
post Nov 30 2009, 03:31 PM

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u guys so fast.. register on 27 and now upgraded.

i register on 25th but still in process.
HealthyCoach
post Nov 30 2009, 03:32 PM

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QUOTE(automan5891 @ Nov 30 2009, 07:04 AM)
only at TM point.
*
wat do u mean at TM point? do i need to change to streamyx combo package, then only do the upgrade?
Jounouchi
post Nov 30 2009, 03:35 PM

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Upgrade of Service Details
MIPS Order Reference No : 220-20091130-000xxxxxx
Order Status : Request processed with error
Current Service Number : xxxxxxx
New Service Number : Not Applicable
Current Service Login : xxxxxxx
New Service Login : Not Applicable
BO ID :
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

Anyone know how to solve this?
dlyz
post Nov 30 2009, 03:36 PM

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Upgrade of Service Details
MIPS Order Reference No :
Order Status : Completed
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

This post has been edited by dlyz: Nov 30 2009, 03:37 PM
Jounouchi
post Nov 30 2009, 03:38 PM

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QUOTE(dlyz @ Nov 30 2009, 03:36 PM)
Upgrade of Service Details
MIPS Order Reference No :
Order Status : Completed
Current Service Number : 
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID : 
Upgrade status : Your application is now being processed.
Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)
*
You just upgrade?
SUSautoman5891
post Nov 30 2009, 03:50 PM

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QUOTE(HealthyCoach @ Nov 30 2009, 03:32 PM)
wat do u mean at TM point? do i need to change to streamyx combo package, then only do the upgrade?
*
2 & 4 mbps upgrade can only be done at tm point
Maxieos
post Nov 30 2009, 04:17 PM

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If cancel at the middle , what is the penalty ?

What free modem ? can get free modem or wireless router for upgrade ? which packages ? rclxm9.gif


This post has been edited by Maxieos: Nov 30 2009, 04:18 PM
SUSaltimi
post Nov 30 2009, 04:23 PM

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QUOTE(Maxieos @ Nov 30 2009, 04:17 PM)
If cancel at the middle , what is the penalty ?

What free modem ? can get free modem or wireless router for upgrade ? which packages ? rclxm9.gif 

*
Penalty = Monthly fee x remaining contract (in months)

You get free wireless modem if you upgrade to 2 & 4Mbit package.......
Maxieos
post Nov 30 2009, 05:01 PM

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QUOTE(altimi @ Nov 30 2009, 04:23 PM)
Penalty = Monthly fee x remaining contract (in months)

You get free wireless modem if you upgrade to 2 & 4Mbit package.......
*
what about 1 to 2mb ?
ckk125
post Nov 30 2009, 05:06 PM

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Upgrade of Service Details
MIPS Order Reference No :
Order Status : Completed
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.

Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)



But my streamyx upgraded already..i phone up to TM and they told me that sometimes the MIPS system takes time to update.
hong1380
post Nov 30 2009, 05:11 PM

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better dun upgrade...gonna sign for the contract for 24months...
somemore fibre optic internet is going to release alr

wat for to upgrade to higher speed while their performance is sucks like turtle

higher intranet speed?
Maxieos
post Nov 30 2009, 05:13 PM

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QUOTE(hong1380 @ Nov 30 2009, 05:11 PM)
better dun upgrade...gonna sign for the contract for 24months...
somemore fibre optic internet is going to release alr

wat for to upgrade to higher speed while their performance is sucks like turtle

higher intranet speed?
*
Not every place are equipped with fiber optic , take age to actually reach in certain state and the price wouldn't be cheap.

Can you predict after 2 years which state will have full functional area for fiber optic ? Like jaring until now still had a limited area.


Added on November 30, 2009, 5:14 pmIf upgrade from 1 to 2MB got wireless modem free ?

which modem brand will they give ?

This post has been edited by Maxieos: Nov 30 2009, 05:14 PM
vincenthianz
post Nov 30 2009, 05:26 PM

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Upgrade of Service Details
MIPS Order Reference No : 220-20091130-000xxxxxx
Order Status : Request processed with error
Current Service Number : xxxxxxx
New Service Number : Not Applicable
Current Service Login : xxxxxxx
New Service Login : Not Applicable
BO ID :
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

so sad.. still the same..
SUSautoman5891
post Nov 30 2009, 05:31 PM

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Upgrade to 1mbps RM71
Upgrade to 2mbps RM110 <-- WTF?
Upgrade to 4mbps RM130

The price gap is huge.
shinzhizu
post Nov 30 2009, 05:40 PM

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QUOTE(shinzhizu @ Nov 30 2009, 02:31 PM)
u register online? and u mean after 2 day, ur line is upgrading right?


Added on November 30, 2009, 2:59 pm
ok. now i just re-do the registration
https://mips.tm.net.my/SelfCare/TermsAndCon...jsp?upgrade=yes

last 2 days, i re-do the registration but cant, it mention that I already register and provide me with the MIPS Order Number, now it become like this..
Account Category
Kategori Akaun                          Personal

Current tmnet streamyx Package
Pakej Semasa tmnet streamyx          Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal) 

New tmnet streamyx Package
Pakej Baru tmnet streamyx                Sorry, there are no plans for upgrade/downgrade. 

I just get this.. later i go home check either my line already 1MB... doh.gif hopefully can..
*
ok..when i go back..still the same..need reset the modem..guess wat..1MB now.. brows.gif
SUSaltimi
post Nov 30 2009, 05:48 PM

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QUOTE(Maxieos @ Nov 30 2009, 05:13 PM)
Not every place are equipped with fiber optic , take age to actually reach in certain state and the price wouldn't be cheap.

Can you predict after 2 years which state will have full functional area for fiber optic ? Like jaring until now still had a limited area.


Added on November 30, 2009, 5:14 pmIf upgrade from 1 to 2MB got wireless modem free ?

which modem brand will they give ?
*
Some cheap Riger wireless modem with only one Ethernet port & only support WEP wifi security............ doh.gif doh.gif doh.gif but it's wifi signal is quite strong.... a lot better compared to my old Aztech 600EW......
Jounouchi
post Nov 30 2009, 06:01 PM

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QUOTE(vincenthianz @ Nov 30 2009, 05:26 PM)
Upgrade of Service Details
MIPS Order Reference No : 220-20091130-000xxxxxx
Order Status : Request processed with error
Current Service Number : xxxxxxx
New Service Number : Not Applicable
Current Service Login : xxxxxxx
New Service Login : Not Applicable
BO ID :
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

so sad.. still the same..
*
Same problem.. duh =(
aidlover
post Nov 30 2009, 06:02 PM

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my mips wrote application in process.. almost 1 week already still not yet upgrade for me.. aih..
SUSaltimi
post Nov 30 2009, 06:04 PM

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QUOTE(aidlover @ Nov 30 2009, 06:02 PM)
my mips wrote application in process.. almost 1 week already still not yet upgrade for me.. aih..
*
Just call 100....ask them to activate your upgrade.......I got mine upgraded within 2 days............ thumbup.gif thumbup.gif thumbup.gif
aidlover
post Nov 30 2009, 06:05 PM

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need to call? what to tell them? still haven upgrade ah?

duno if call now they still working or not.. hmm.gif
Suk
post Nov 30 2009, 06:15 PM

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Where to check the status ?
SUSVelocity
post Nov 30 2009, 06:19 PM

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QUOTE(Suk @ Nov 30 2009, 06:15 PM)
Where to check the status ?
*
mips.tm.net.my
SUSautoman5891
post Nov 30 2009, 06:21 PM

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QUOTE(aidlover @ Nov 30 2009, 06:05 PM)
need to call? what to tell them? still haven upgrade ah?

duno if call now they still working or not.. hmm.gif
*
100 24 hours. Call asap. 1 week is too long.

This post has been edited by automan5891: Nov 30 2009, 06:22 PM
SUSaltimi
post Nov 30 2009, 06:22 PM

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QUOTE(aidlover @ Nov 30 2009, 06:05 PM)
need to call? what to tell them? still haven upgrade ah?

duno if call now they still working or not.. hmm.gif
*
100 line open 24 hours la........
sam240
post Nov 30 2009, 06:23 PM

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any streamyx users here who use less than 12months and successful apply for this upgrade promotion? Did you register online or go to TM Point?
aidlover
post Nov 30 2009, 06:24 PM

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QUOTE(automan5891 @ Nov 30 2009, 06:21 PM)
100 24 hours. Call asap. 1 week is too long.
*
yup.. include the long weekend holidays.. 1 week lor..

QUOTE(altimi @ Nov 30 2009, 06:22 PM)
100 line open 24 hours la........
*
i know 100 is 24 hours.. but the workers that suppose to upgrade the port.. duno isit 24 hours working or not..
Maxieos
post Nov 30 2009, 06:30 PM

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QUOTE(altimi @ Nov 30 2009, 05:48 PM)
Some cheap Riger wireless modem with only one Ethernet port & only support WEP wifi security............ doh.gif  doh.gif  doh.gif  but it's wifi signal is quite strong.... a lot better compared to my old Aztech 600EW......
*
oh, so that means upgrading from 1mb to 2mb also have this wireless modem ?

Just wanted to ask , does it work well or having any noise on this wireless modem router ? So how many wireless connection can be connect ? 4 ?
SUSaltimi
post Nov 30 2009, 06:35 PM

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QUOTE(aidlover @ Nov 30 2009, 06:24 PM)
yup.. include the long weekend holidays.. 1 week lor..
i know 100 is 24 hours.. but the workers that suppose to upgrade the port.. duno isit 24 hours working or not..
*
No idea....just call ASAP la....
SUSautoman5891
post Nov 30 2009, 06:47 PM

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QUOTE(aidlover @ Nov 30 2009, 06:24 PM)
yup.. include the long weekend holidays.. 1 week lor..
i know 100 is 24 hours.. but the workers that suppose to upgrade the port.. duno isit 24 hours working or not..
*
Try off on your modem now.
aidlover
post Nov 30 2009, 07:02 PM

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QUOTE(altimi @ Nov 30 2009, 06:35 PM)
No idea....just call ASAP la....
*
QUOTE(automan5891 @ Nov 30 2009, 06:47 PM)
Try off on your modem now.
*
called.. they say upgrade already.. i told them the speed still 512kb..

did routine check everything.. then say they cant upgrade cause port problem.. mad.gif mad.gif mad.gif

they should have check whether i have already get the speed i want before tell me upgraded already..

what if i am ignorant customer who didnt do any checking.. i ma blindly get cheated by them? cry.gif mad.gif vmad.gif

anyway they say send technician over next 2 working days..
medichloreans
post Nov 30 2009, 07:08 PM

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hmm..
already apply within a few minutes..
from basic 512 to 1.0mb..
.:zep:.
post Nov 30 2009, 08:10 PM

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I think I going to upgrade from 512kbps to 1.0mbps also. no point to wait for HSBB anymore....
jehutyz
post Nov 30 2009, 08:11 PM

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Anyone know the default streamyx password that they usually use other than tmnet123
Want to login the page but forget the password. I remember i didn't change mine after I reset once.

This post has been edited by jehutyz: Nov 30 2009, 08:14 PM
.:zep:.
post Nov 30 2009, 08:14 PM

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QUOTE(jehutyz @ Nov 30 2009, 08:11 PM)
Anyone know the default streamyx password that they usually use?
Want to login the page but forget the password. I remember i didn't change mine after I reset once.
*
Use your current streamyx password , or try - 'tm123' or 'password'
azbro
post Nov 30 2009, 08:17 PM

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QUOTE(altimi @ Nov 30 2009, 05:48 PM)
Some cheap Riger wireless modem with only one Ethernet port & only support WEP wifi security............ doh.gif  doh.gif  doh.gif  but it's wifi signal is quite strong.... a lot better compared to my old Aztech 600EW......
*
What I dun like abt it is only one Ethernet port...rest is OK...except the looks doh.gif
jehutyz
post Nov 30 2009, 08:22 PM

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QUOTE(.:zep:. @ Nov 30 2009, 08:14 PM)
Use your current streamyx password , or try - 'tm123' or 'password'
*
Thanks bro.
Just upgraded mine.

bennyt
post Nov 30 2009, 08:23 PM

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i completed upgrade form on9 yesterday, today aledi upgrade.
SUSaltimi
post Nov 30 2009, 08:39 PM

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QUOTE(azbro @ Nov 30 2009, 08:17 PM)
What I dun like abt it is only one Ethernet port...rest is OK...except the looks doh.gif
*
Macam toy...... doh.gif doh.gif doh.gif

user posted image

user posted image
JasonKid
post Nov 30 2009, 08:44 PM

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I'm just submit online upgrade from 512kbps to 1.0mbps ~
Too bad my Pahang area didn't have 2.0mbps and 4.0mbps ~

TM point told me even they also just started use 2.0mbps not longer only, aiks ~
Apa la macam!! @@

Even 2.0mbps not open for public around my area, no hope for HSBB @@

This post has been edited by JasonKid: Nov 30 2009, 08:45 PM
Maxieos
post Nov 30 2009, 08:55 PM

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QUOTE(altimi @ Nov 30 2009, 08:39 PM)
Macam toy...... doh.gif  doh.gif  doh.gif

user posted image

user posted image
*
Can run and use ok already.Just worry it has any hissing sound problem zziiiiiiiii~ sound only.

oh, so that means upgrading from 1mb to 2mb also have this wireless modem ?
YoungMan
post Nov 30 2009, 08:59 PM

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QUOTE(jehutyz @ Nov 30 2009, 08:11 PM)
Anyone know the default streamyx password that they usually use other than tmnet123
Want to login the page but forget the password. I remember i didn't change mine after I reset once.
*
try tmnet123 or your service number.

sayNOtodota
post Nov 30 2009, 09:02 PM

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I just submitted my form online..
don't know how fast they will process my status? I'm from sabah
need to check status ourselves?
aspire2oo6
post Nov 30 2009, 09:13 PM

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QUOTE(sayNOtodota @ Nov 30 2009, 09:02 PM)
I just submitted my form online..
don't know how fast they will process my status? I'm from sabah
need to check status ourselves?
*
if i am not wrong for any plan to 1mbps very fast but for 1mbps to 2mbps or 4mbps need go to tmpoint is that true?
bennyt
post Nov 30 2009, 09:18 PM

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QUOTE(sayNOtodota @ Nov 30 2009, 09:02 PM)
I just submitted my form online..
don't know how fast they will process my status? I'm from sabah
need to check status ourselves?
*
speed can check through speedometer.
JasonKid
post Nov 30 2009, 09:21 PM

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QUOTE(aspire2oo6 @ Nov 30 2009, 09:13 PM)
if i am not wrong for any plan to 1mbps very fast but for 1mbps to 2mbps or 4mbps need go to tmpoint is that true?
*
Yes, any upgrade to 2mbps or 4mpbs have to go tmpoint as stated inside the T&C ~



ikengkai
post Nov 30 2009, 09:22 PM

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I just upgrade my combo 384kbps to 512kbps with additional RM5, mean total monthly bill will be RM65.

To my surprise, the speed test result is per below, where the download speed upgraded to 512kbps, but the upload stick to 128kbps instead of 256kbps as per the normal streamyx combo 512kbps package.

I think TMNut trick us, I try to carefully read the terms and conditions again and again, it never mentioned anything about the uplink speed will remain the same, or the upgrade not included uplink speed upgrade. Sigh......!!

below is the speedtest.net result.
user posted image
sayNOtodota
post Nov 30 2009, 09:22 PM

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yea i'm upgrading from 512 to 1mbps.
hopefully can get out of the super slow speed i experienced for more than 5 years soon =.=
Maxieos
post Nov 30 2009, 09:29 PM

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Can run and use ok already.Just worry it has any hissing sound problem zziiiiiiiii~ sound only.

oh, so that means upgrading from 1mb to 2mb also have this wireless modem ?
Zack Styler
post Nov 30 2009, 09:49 PM

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QUOTE(syazone @ Nov 27 2009, 05:37 PM)
yes if ur DSLAM port is at 1.5mbps, u can check this at ur modem status where there is info about SNR margin, Line Attenuation
as for me, now, i only get 1024, after dsl problem few weeks before. Previously my DSLAM port capped at 1536 or 2048
*
QUOTE(kit777 @ Nov 27 2009, 06:17 PM)
user posted image

My current stremyx package is 512 kbps standard with no modem. RM 66/month. I have use it 4 years.
I just check my modem.
According to the image attached, its shows downstream rate is 1536 kbps  and upstream rate is 512 kbps.
Is it true ?

Thats mean if  I add another RM 5  blink.gif  with  2 years contract  blush.gif ,  I can get TRIPLE speed.    rclxms.gif

This is intresting.  biggrin.gif
*
Mine downstream is 832 and upstream is 512 respectively, although mine is 384 package..


YoungMan
post Nov 30 2009, 09:58 PM

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QUOTE(Zack Styler @ Nov 30 2009, 09:49 PM)
Mine downstream is 832 and upstream is 512 respectively, although mine is 384 package..
*
Sometimes I wonder, why they kept our port as what they like? Seems like there's no special standard for this.
[]-mojo-sirap-[]
post Nov 30 2009, 10:06 PM

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well..i oso wonder..will this RM71 price ONLY for 2 years..then back to RM88
OR is it for lifetime tongue.gif
ikengkai
post Nov 30 2009, 10:13 PM

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QUOTE(-mojo-sirap- @ Nov 30 2009, 10:06 PM)
well..i oso wonder..will this RM71 price ONLY for 2 years..then back to RM88
OR is it for lifetime tongue.gif
*
It lifetime, in the TnC stated after the 2 years contract, you still can further enjoy the same offer.

YoungMan
post Nov 30 2009, 10:13 PM

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QUOTE(-mojo-sirap- @ Nov 30 2009, 10:06 PM)
well..i oso wonder..will this RM71 price ONLY for 2 years..then back to RM88
OR is it for lifetime tongue.gif
*
Maybe it's just like the RM10 voice package?
unsure.gif
sayNOtodota
post Nov 30 2009, 10:17 PM

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This post has been edited by sayNOtodota: Nov 30 2009, 10:35 PM
aidlover
post Nov 30 2009, 11:55 PM

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want see mine?

the supposedely upgraded 1mb line..

user posted image
TSroy918
post Dec 1 2009, 12:30 AM

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QUOTE(ikengkai @ Nov 30 2009, 09:22 PM)
I just upgrade my combo 384kbps to 512kbps with additional RM5, mean total monthly bill will be RM65.

To my surprise, the speed test result is per below, where the download speed upgraded to 512kbps, but the upload stick to 128kbps instead of 256kbps as per the normal streamyx combo 512kbps package.

I think TMNut trick us, I try to carefully read the terms and conditions again and again, it never mentioned anything about the uplink speed will remain the same, or the upgrade not included uplink speed upgrade. Sigh......!!

below is the speedtest.net result.
user posted image
*
Your account has been upgraded to 512kbps package. You will get downstream and upstream speed as stated in 512kbps package.

Jenn77
post Dec 1 2009, 12:38 AM

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I tried to upgrade my line from office, but if failed. Currently using the 512mb without modem, the TM operator said I need to go TM Point to get the application forms. Anyone did the same?
aspire2oo6
post Dec 1 2009, 12:47 AM

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QUOTE(Jenn77 @ Dec 1 2009, 12:38 AM)
I tried to upgrade my line from office, but if failed. Currently using the 512mb without modem, the TM operator said I need to go TM Point to get the application forms. Anyone did the same?
*
my case for personal yes to upgrade to 4mbps
Jenn77
post Dec 1 2009, 12:53 AM

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Well no choice but to drop by at TMpoint to settle it.
saladin7
post Dec 1 2009, 08:33 AM

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QUOTE(bennyt @ Nov 30 2009, 08:23 PM)
i completed upgrade form on9 yesterday, today aledi upgrade.
*
wow so fast.. only need 1 day.. mine still not upgraded. need to restart router/modem? rclxub.gif
dlyz
post Dec 1 2009, 08:56 AM

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QUOTE(Jounouchi @ Nov 30 2009, 03:38 PM)
You just upgrade?
*
Last Thursday. Last night it upgrade liaw... reset modem... bam.... dwnld 3x faster.... speedtest show me 1.37mbps.. hope stay that way or better but i doubt it cos tis is tmnut we are using doh.gif
jehutyz
post Dec 1 2009, 09:05 AM

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Yesterday night I applied through online.
Just now I checked the status, it said completed. Tonight will test it out.
Haha this time quite efficient.
.:zep:.
post Dec 1 2009, 09:21 AM

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OMG, I tried to upgrade but why this error shows? sad.gif

Maintenance Service Information
Sorry, your request has failed with the following error message.

Harap maaf, permohonan anda tidak dapat diproses.

Error creating upgrade order. Please try again.

For your reference, your MIPS order reference number is :

Untuk rujukan, ID pesanan MIPS anda adalah :
220-20091201-XXXXXXXXXXXX


This post has been edited by .:zep:.: Dec 5 2009, 08:24 AM
stupidlcly2
post Dec 1 2009, 10:15 AM

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hi all,

i have a question here..

now i am using 384KB RM60 combo package..

when i want to upgrade to the new package,

there is a option...

1st one is RM71(without modem)

2nd one is RM95(with modem)

so which i choosing?

actually i dont want the new modem..

thanks for helping
ykc
post Dec 1 2009, 10:19 AM

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my SNR is just around 20, is it good enough for 1mb? currently using 512kb

worry that the line got worse after upgrade
mylinear
post Dec 1 2009, 11:31 AM

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To those who have gone to TMPoint, did you ask about whether the RM350 admin fee is applicable if within the 24 months there are HSBB packages and you want to switch to it?

saladin7
post Dec 1 2009, 11:48 AM

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QUOTE(jehutyz @ Dec 1 2009, 09:05 AM)
Yesterday night I applied through online.
Just now I checked the status, it said completed. Tonight will test it out.
Haha this time quite efficient.
*
wow u also so fast. i checked mine still in process. Will call 100
SUSautoman5891
post Dec 1 2009, 12:31 PM

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QUOTE(stupidlcly2 @ Dec 1 2009, 10:15 AM)
hi all,

i have a question here..

now i am using 384KB RM60 combo package..

when i want to upgrade to the new package,

there is a option...

1st one is RM71(without modem)

2nd one is RM95(with modem)

so which i choosing?

actually i dont want the new modem..

thanks for helping
*
then choose RM71 but maybe you should call 100 and ask first if it's ok and they won't take back your modem.


Added on December 1, 2009, 12:32 pm
QUOTE(ykc @ Dec 1 2009, 10:19 AM)
my SNR is just around 20, is it good enough for 1mb? currently using 512kb

worry that the line got worse after upgrade
*
1mbps is no problem.

This post has been edited by automan5891: Dec 1 2009, 12:32 PM
SUSaltimi
post Dec 1 2009, 12:45 PM

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QUOTE(stupidlcly2 @ Dec 1 2009, 10:15 AM)
hi all,

i have a question here..

now i am using 384KB RM60 combo package..

when i want to upgrade to the new package,

there is a option...

1st one is RM71(without modem)

2nd one is RM95(with modem)

so which i choosing?

actually i dont want the new modem..

thanks for helping
*
For 384 combo your only option are 512 (RM65), 1mb (RM95), 2mb (RM120) and 4mb(RM150). 1mb package (RM71) is for regular non-combo user only........HTH
jehutyz
post Dec 1 2009, 01:01 PM

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QUOTE(saladin7 @ Dec 1 2009, 11:48 AM)
wow u also so fast. i checked mine still in process. Will call 100
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Haha need to go home to check it is really 1Mbps or not. tongue.gif
[]-mojo-sirap-[]
post Dec 1 2009, 01:45 PM

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QUOTE(.:zep:. @ Dec 1 2009, 09:21 AM)
OMG, I tried to upgrade but why this error shows? sad.gif

Maintenance Service Information
Sorry, your request has failed with the following error message.

Harap maaf, permohonan anda tidak dapat diproses.

Error creating upgrade order. Please try again.

For your reference, your MIPS order reference number is :

Untuk rujukan, ID pesanan MIPS anda adalah :
220-20091201-000564386

*
hi..me oso got that message
early morning today..went to Kedai Telekom
ask about it..then they check..its alredi in process ( PERINGKAT AWAL )
so..me just wait n c tongue.gif
.:zep:.
post Dec 1 2009, 02:03 PM

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QUOTE(-mojo-sirap- @ Dec 1 2009, 01:45 PM)
hi..me oso got that message
early morning today..went to Kedai Telekom
ask about it..then they check..its alredi in process ( PERINGKAT AWAL )
so..me just wait n c tongue.gif
*
I've email them about that things, no reply yet. and I'm lazy to go to TM point anyway.

When I checked the service order upgrade status. this is the result.

Upgrade of Service Details
MIPS Order Reference No : 220-20091201-XXXXXXX
Order Status : In progress
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Deal Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

Hmm. hope they upgrade my line tomorrow.

This post has been edited by .:zep:.: Dec 6 2009, 09:41 PM
HealthyCoach
post Dec 1 2009, 02:17 PM

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currently i'm using RM88 1mb non streamyx combo.
i want to upgrade to 2mb which cost RM120.
how can i do so??
pls guide me the details.
feizaiII
post Dec 1 2009, 03:42 PM

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Hi sifu sifu here... i just spotted TM is having upgrade promotion.. and this thread is over 20pages.. so hot..!Should be very worth then..

Before i upgrading.. i want to clarify something...
Now i having a 1MB Combo, rm110 per month.
I go my modem setting page, there show me 2048/512. When i download HTTP(sendspace,mediafire,etc) will get around 180kB/s.. Is that means i having 2mb right now?


Added on December 1, 2009, 3:44 pm
QUOTE(HealthyCoach @ Dec 1 2009, 02:17 PM)
currently i'm using RM88 1mb non streamyx combo.
i want to upgrade to 2mb which cost RM120.
how can i do so??
pls guide me the details.
*
Go TMPOint and Fill the form and submit and bring wifi modem home!

This post has been edited by feizaiII: Dec 1 2009, 03:44 PM
jehutyz
post Dec 1 2009, 05:37 PM

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QUOTE(HealthyCoach @ Dec 1 2009, 02:17 PM)
currently i'm using RM88 1mb non streamyx combo.
i want to upgrade to 2mb which cost RM120.
how can i do so??
pls guide me the details.
*
Can go to https://mips.tm.net.my/ to upgrade.
HealthyCoach
post Dec 1 2009, 05:49 PM

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QUOTE(jehutyz @ Dec 1 2009, 05:37 PM)
Can go to https://mips.tm.net.my/ to upgrade.
*
Attached Image

How??
.:zep:.
post Dec 1 2009, 05:50 PM

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QUOTE(HealthyCoach @ Dec 1 2009, 05:49 PM)
Attached Image

How??
*
Upgrade to 2/4mbps only applicable at TM point.
Maxieos
post Dec 1 2009, 06:09 PM

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QUOTE(mylinear @ Dec 1 2009, 11:31 AM)
To those who have gone to TMPoint, did you ask about whether the RM350 admin fee is applicable if within the 24 months there are HSBB packages and you want to switch to it?
*
someone posted the news already , HSBB would be widely available until 2015 , if available , the price would be very expensive.

Anyone upgrade to 2MB here ? can share the experience performance ?
Any ip change or fix ip range ?
SUSmaknismudekots
post Dec 1 2009, 06:13 PM

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QUOTE(altimi @ Nov 30 2009, 08:39 PM)
Macam toy...... doh.gif  doh.gif  doh.gif

user posted image

user posted image
*
Altimi...

U use it or not? If not, sell it to me murah² la... rclxms.gif


Added on December 1, 2009, 6:28 pmuser posted image

This is my modem status screenshot. Notice that my Us rate and Ds Rate are 512 and 2048 respectively. (I'm currently on 512 combo package)

Will the Us and Ds rates change after i upgrade?

This post has been edited by maknismudekots: Dec 1 2009, 06:28 PM
mylinear
post Dec 1 2009, 07:22 PM

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QUOTE(Maxieos @ Dec 1 2009, 06:09 PM)
someone posted the news already , HSBB would be widely available until 2015 , if available , the price would be very expensive.
[cool.gif
*
I think at least Klang Valley is targetted for next year.

http://www.btimes.com.my/Current_News/BTIM...icle/index_html


saladin7
post Dec 1 2009, 07:56 PM

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upgraded after i restart my router but the speed iz only 812 not 1Mbps. ayam disappointed
jehutyz
post Dec 1 2009, 07:56 PM

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Check my connection. Is done already. So efficient. Yesterday night online submit this morning i check, it said completed. This is my result from 512kbps to 1Mbps.

user posted image

Previously i saw a forumer said the download speed is updated by the upload is still the same. I didn't see this at the promotion also..
aidlover
post Dec 1 2009, 07:59 PM

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at least you all get upgraded..
mine.. they told me upgraded.. check still same if not worst than 512..


called them and they keep saying is my line keep dc.. thats why cant get the speed i required..

damn.. if i dc.. i will know about it.. damn you tmnuts..

user posted image

This post has been edited by aidlover: Dec 1 2009, 08:03 PM
saladin7
post Dec 1 2009, 08:13 PM

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This iz my speed after upgrade from 512 to 1Mbps

user posted image
JasonKid
post Dec 1 2009, 08:25 PM

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Mine havent success upgrade yet, submit upgrade on yesterday ~

MIPS Order Reference No : 220-20091130-000564406
Order Status : Completed
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)
.:zep:.
post Dec 1 2009, 08:27 PM

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QUOTE(jehutyz @ Dec 1 2009, 07:56 PM)
Check my connection. Is done already. So efficient. Yesterday night online submit this morning i check, it said completed. This is my result from 512kbps to 1Mbps.

user posted image

Previously i saw a forumer said the download speed is updated by the upload is still the same. I didn't see this at the promotion also..
*
Your speed is good, but look at your ping. something wrong somewhere, it's local server but the ping is so damn high.
Maxieos
post Dec 1 2009, 09:13 PM

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Anyone upgraded to 2mb can show their speed test ? download files test ? Any fix ip range change like the 4mb ?
Thank you
JasonKid
post Dec 1 2009, 10:59 PM

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Today my line have updated to 1mbps, but the streamyx website still show upgrade is under process ~
MIPS Order Reference No : 220-20091130-000564406
Order Status : Completed
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

- -
mdzaboy
post Dec 1 2009, 11:08 PM

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lol..wth..am i using the HSBB package?

user posted image
JasonKid
post Dec 1 2009, 11:12 PM

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QUOTE(mdzaboy @ Dec 1 2009, 11:08 PM)
lol..wth..am i using the HSBB package?

user posted image
*
wah - -
how come - -
35MB - -
aspire2oo6
post Dec 1 2009, 11:14 PM

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at least yours got result. Mine they said putting me in waiting list they said need wait 10 or 20 ppl wan upgrade only they send technician to check the port i was wtf
Maxieos
post Dec 2 2009, 01:22 AM

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Does it worth to upgrade to 2mb ? anyone upgraded to 2mb here ?
Jenn77
post Dec 2 2009, 01:28 AM

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Went to TM Point for upgrade from 512 to 1mb. Hopefully bear good results la.. The officer said need at least 24 to 48 hrs to upgrade..
SUSautoman5891
post Dec 2 2009, 02:11 AM

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QUOTE(Maxieos @ Dec 2 2009, 01:22 AM)
Does it worth to upgrade to 2mb ? anyone upgraded to 2mb here ?
*
Upgrade to 1mbps RM 71 <--WTF?
Upgrade to 2mbps RM110 <--WTF?
Upgrade to 4mbps RM130
Maxieos
post Dec 2 2009, 02:43 AM

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QUOTE(automan5891 @ Dec 2 2009, 02:11 AM)
Upgrade to 1mbps RM 71 <--WTF?
Upgrade to 2mbps RM110 <--WTF?
Upgrade to 4mbps RM130
*
How do you get RM 71 from ?
SUSautoman5891
post Dec 2 2009, 03:04 AM

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QUOTE(Maxieos @ Dec 2 2009, 02:43 AM)
How do you get RM 71 from ?
*
512k no modem upgrade to 1mbps no modem.
MaxSeeDer
post Dec 2 2009, 03:06 AM

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Oh Bad .... I did upgrade so soon
kaiser_falco
post Dec 2 2009, 04:05 AM

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hmm entering the online form shows me no upgrade option for me watsoever...im on merdeka bash 2007 promo....haih im so want to have 4mb line...
SUSautoman5891
post Dec 2 2009, 04:27 AM

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QUOTE(kaiser_falco @ Dec 2 2009, 04:05 AM)
hmm entering the online form shows me no upgrade option for me watsoever...im on merdeka bash 2007 promo....haih im so want to have 4mb line...
*
The reason has been posted many times. For god's sake refer to post 1.
AhBoy~~
post Dec 2 2009, 07:15 AM

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24 months contract right, if terminate be4 that?
myvi5949
post Dec 2 2009, 07:31 AM

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I keep getting " Process timed out. Please try again." when trying to login the upgrade page. sad.gif
saladin7
post Dec 2 2009, 08:39 AM

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QUOTE(JasonKid @ Dec 1 2009, 10:59 PM)
Today my line have updated to 1mbps, but the streamyx website still show upgrade is under process ~
MIPS Order Reference No : 220-20091130-000564406
Order Status : Completed
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

- -
*
Yes, i exp the same too. Don't depends on their website status. Need to restart your modem and test if it's already already upgraded


QUOTE(AhBoy~~ @ Dec 2 2009, 07:15 AM)
24 months contract right, if terminate be4 that?
*
RM350 penalty. IMO Subscribe only if you in a permanent residence icon_rolleyes.gif
jehutyz
post Dec 2 2009, 09:08 AM

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QUOTE(JasonKid @ Dec 1 2009, 10:59 PM)
Today my line have updated to 1mbps, but the streamyx website still show upgrade is under process ~
MIPS Order Reference No : 220-20091130-000564406
Order Status : Completed
Current Service Number :
New Service Number : Not Applicable
Current Service Login :
New Service Login : Not Applicable
BO ID :
Upgrade status : Your application is now being processed.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

- -
*
Same. Mine also like that.
Now im uding 1.0M
MyDevil
post Dec 2 2009, 09:55 AM

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QUOTE(myvi5949 @ Dec 2 2009, 07:31 AM)
I keep getting " Process timed out. Please try again." when trying to login the upgrade page.  sad.gif
*
Yeah same for me. Has been trying since yesterday.
.:zep:.
post Dec 2 2009, 10:18 AM

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Same here. Yesterday, when I tried to upgrade my package from 512 to 1.0mbps but this error shows.

user posted image

So I pressed retry few times, suddenly I received this message.

I've emailed them about this matter, and this morning I get this email.

CODE
Dear Sir/Madam,

Thank you for contacting TM. .

Referring to your e-mail dated 1st December 2009 on Streamyx Upgrading issue, we would like to thank you for you keen interest of our products and services. Please note upon checking  ID Pesanan Mips : 220-20091201-XXXXXXXX there is no data found in order management, thus kindly be informed that the upgrading process can be also done at the TMPOINT as you will be asked to fill in an upgrading service form. Please bring along the relevant documents as below:

1. Identity Card or Passport
2. Letter of Authorization with IC photocopy of account owner (if you are not the account owner).

You are able to search for the nearest TMpoint at our website as follow:
http://tmpoint.tm.com.my/content.cfm/ID/9B23CE18-F53B-4088-B8B0FFC3D6BFF971

We hope the explanation above revert to your issue. Thank you once again for your understanding and co-operation.


Regards,

Revin
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.


I checked the my details again at the website, my package already 1mbps.

user posted image

At the upgrade order status, it's still being processed. and my speed still 512kbps.

user posted image

This post has been edited by .:zep:.: Dec 5 2009, 08:21 AM
xhweix
post Dec 2 2009, 11:58 AM

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wanna ask...i jus change from 512 with modem to streamyx combo 1mb on mon..am paying rm110 for 1mb..tis promotion streamyx combo 2mb also rm110..T_T..can i still upgrade to 2mb?
sam240
post Dec 2 2009, 01:27 PM

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For using speedtest.net, which server should we choose? KL or Seri Kembangan? What's the different if choose different server?
MyDevil
post Dec 2 2009, 01:38 PM

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I keep getting please try again. Then, go and check the status....it is already being processed. rclxub.gif
xts
post Dec 2 2009, 01:40 PM

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QUOTE(.:zep:. @ Dec 2 2009, 10:18 AM)
Same here. Yesterday, when I tried to upgrade my package from 512 to 1.0mbps but this error shows.

user posted image

So I pressed retry few times, suddenly I received this message.

user posted image

I've emailed them about this matter, and this morning I get this email.

CODE
Dear Sir/Madam,

Thank you for contacting TM. .

Referring to your e-mail dated 1st December 2009 on Streamyx Upgrading issue, we would like to thank you for you keen interest of our products and services. Please note upon checking  ID Pesanan Mips : 220-20091201-000564486 there is no data found in order management, thus kindly be informed that the upgrading process can be also done at the TMPOINT as you will be asked to fill in an upgrading service form. Please bring along the relevant documents as below:

1. Identity Card or Passport
2. Letter of Authorization with IC photocopy of account owner (if you are not the account owner).

You are able to search for the nearest TMpoint at our website as follow:
http://tmpoint.tm.com.my/content.cfm/ID/9B23CE18-F53B-4088-B8B0FFC3D6BFF971

We hope the explanation above revert to your issue. Thank you once again for your understanding and co-operation.
Regards,

Revin
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.


I checked the my details again at the website, my package already 1mbps.


At the upgrade order status, it's still being processed. and my speed still 512kbps.

*
this also happened to me last time doh.gif

.:zep:.
post Dec 2 2009, 01:50 PM

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QUOTE(xts @ Dec 2 2009, 01:40 PM)
this also happened to me last time  doh.gif
*
Then what u do, bro?
Aneena
post Dec 2 2009, 02:10 PM

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after reading all the posts, and my experiences with screamyx..even watch youtube also so hard..
not going to upgrade mine, plus it's 24months contracts..god knows what they will do to your connections during that period.

sad.gif

This post has been edited by Aneena: Dec 2 2009, 02:10 PM
JasonKid
post Dec 2 2009, 02:39 PM

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QUOTE(Aneena @ Dec 2 2009, 02:10 PM)
after reading all the posts, and my experiences with screamyx..even watch youtube also so hard..
not going to upgrade mine, plus it's 24months contracts..god knows what they will do to your connections during that period.

sad.gif
*
But for me, I think streamyx so far is the best, less DC and slow speed ~
I used to MaxisBB last time, that really is nightmare for me, now I not sure about it ~

Then I use my sister P1, I can say is slighty better than MaxisBB, but still rclxub.gif rclxub.gif
And both of those wireless broadband have monthly fair usage ~


Kelv
post Dec 2 2009, 02:41 PM

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"If customer terminates Streamyx service within minimum subscription period of 24 months, an administrative fee of RM350 will be charged to customer’s bill."

Really a down side.

Anyway, can just go to TM center and upgrade right? And request immediate effect.
cofin
post Dec 2 2009, 03:37 PM

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wafak.....why i dont have Super Great Deal Upgrade ? I use streamyx for 7 years already vmad.gif

user posted image
sata
post Dec 2 2009, 03:49 PM

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bros,

u guys heard about this
http://www.twentytwodegrees.com/streamyx_m...ni_streamyx.htm
getting free mini laptop for free if u reNew contract for 1mb streamyx line.
U+FFFD
post Dec 2 2009, 03:51 PM


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QUOTE(cofin @ Dec 2 2009, 03:37 PM)
wafak.....why i dont have Super Great Deal Upgrade ? I use streamyx for 7 years already vmad.gif

user posted image
*
I'm on the same boat as you as well. doh.gif Will be going to TMpoint later to apply directly.
Flicx
post Dec 2 2009, 03:52 PM

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Hmm, afraid if i upgrade to 2/4 MB i'll get worse speed than now 1MB

Too lazy to get the form anyway biggrin.gif Anyone success in getting 2/4 MB?
Do you get 2/4 MB?
cofin
post Dec 2 2009, 03:54 PM

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QUOTE(FusioneX @ Dec 2 2009, 03:51 PM)
I'm on the same boat as you as well.  doh.gif  Will be going to TMpoint later to apply directly.
*
i think i go there tomolo .......hiaz shakehead.gif
shuhoong
post Dec 2 2009, 04:02 PM

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My result tongue.gif
user posted image
fabianz03
post Dec 2 2009, 04:24 PM

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Why suddenly got Optical Communication ?
Flicx
post Dec 2 2009, 04:34 PM

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I think they're doing this to con us to have 2 year contract longer when the HSBB project is being ran. Maybe by next year we'll have cheaper and faster ISP but we can't terminate because of the contract

Hmm..
shuhoong
post Dec 2 2009, 04:38 PM

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QUOTE(fabianz03 @ Dec 2 2009, 04:24 PM)
Why suddenly got Optical Communication ?
*
Its another ISP, they claim to have 2MB up and down speed, but this is the speed i get

This post has been edited by shuhoong: Dec 2 2009, 04:40 PM
ameeyn
post Dec 2 2009, 04:40 PM

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From: Penang


I'm using the RM88 1mb package at the moment and thinking of upgrading to 2mb but I can't see any RM88 packages in the advertisement.Does that mean I have to pay RM99 for the first 4 months? hmm.gif

This post has been edited by ameeyn: Dec 2 2009, 04:41 PM
chankingguan
post Dec 2 2009, 04:41 PM

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From: Kuching


just got upgraded yesterday. It seems u have to disconnect your active connection to see the change in speed. They will not disconnect you automatically. So far so good for me.
Nation of Sensation
post Dec 2 2009, 04:41 PM

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- I am currently using the 512kbps package
- Fixed telephone TM line
- Been a customer for more than 2 years.

But why there is no super deals option for me??

user posted image


Help!!
ameeyn
post Dec 2 2009, 04:42 PM

Amn85
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Joined: Dec 2007
From: Penang


QUOTE(ameeyn @ Dec 2 2009, 04:40 PM)
I'm using the RM88 1mb package at the moment and thinking of upgrading to 2mb but I can't see any RM88 packages in the advertisement.Does that mean I have to pay RM99 for the first 4 months? hmm.gif
*

Added on December 2, 2009, 4:43 pm
QUOTE(chankingguan @ Dec 2 2009, 04:41 PM)
just got upgraded yesterday. It seems u have to disconnect your active connection to see the change in speed. They will not disconnect you automatically. So far so good for me.
*
any downtime?

This post has been edited by ameeyn: Dec 2 2009, 04:43 PM
SUSmaknismudekots
post Dec 2 2009, 04:50 PM

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user posted image

I upgraded online (512 to 1Mbps)last night and this is my speed today! Woahahahahah!
kwokwah
post Dec 2 2009, 05:10 PM

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QUOTE(maknismudekots @ Dec 2 2009, 04:50 PM)
user posted image

I upgraded online (512 to 1Mbps)last night and this is my speed today! Woahahahahah!
*
Can anyone show the result after upgrading from 1Mbps to 2Mbps?

Went to TM point during lunch hour. There was a table/parasol arrangement outside the building and a few TM workers doing Streamyx promotion. They were so engrossed chitchatting with each other it took me much difficulty to get noticed. After announcing my presence (some loud "Excuse Me") they directed me to TM point office inside to make technical enquiries on upgrading 'cos outside was only in charge of selling Streamyx to new customers. After going inside (crowded as usual) the receptionist directed me to the outside booth again on "queries" concerning Streamyx (whatever issues). I got to the outside booth to tell those fellas on better ways to serve clients when they reluctantly took down my particulars & promise to give me a reply. How Pathetic!

I've met P1 guys & TM outsourcing people doing sales in the mall, they have completely different attitude. Looks like TM better outsource everything to keep market share. I have no problem with their technology but Sales & Service is way below standard.
elismel
post Dec 2 2009, 05:20 PM

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QUOTE(saladin7 @ Dec 2 2009, 08:39 AM)
Yes, i exp the same too. Don't depends on their website status. Need to restart your modem and test if it's already already upgraded
RM350 penalty. IMO Subscribe only if you in a permanent residence  icon_rolleyes.gif
*
the same problem but check with tm they say upgrade already...btw how to check speed..want to see if really upgrade or not from 512 to 1
joeboto
post Dec 2 2009, 05:48 PM

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i dont have the super deal option in upgrade dropdown.
so the supa deal is only a myth. tongue.gif
U+FFFD
post Dec 2 2009, 06:09 PM


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QUOTE(cofin @ Dec 2 2009, 03:37 PM)
wafak.....why i dont have Super Great Deal Upgrade ? I use streamyx for 7 years already vmad.gif

» Click to show Spoiler - click again to hide... «

*
QUOTE(Nation of Sensation @ Dec 2 2009, 04:41 PM)
- I am currently using the 512kbps package
- Fixed telephone TM line
- Been a customer for more than 2 years.

But why there is no super deals option for me??

» Click to show Spoiler - click again to hide... «

Help!!
*
Okay, I encountered the same problem yesterday but went to TMpoint personally just now. It seems that for certain unlucky users like us, the application for the Super Deals upgrade have to be filed at TMpoint directly.
I waited for a god damn 45 minutes before I was served as they prioritized bill payers and new applicants: very typical TM customer service system.
cofin
post Dec 2 2009, 06:36 PM

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QUOTE(FusioneX @ Dec 2 2009, 06:09 PM)
Okay, I encountered the same problem yesterday but went to TMpoint personally just now. It seems that for certain unlucky users like us, the application for the Super Deals upgrade have to be filed at TMpoint directly.
I waited for a god damn 45 minutes before I was served as they prioritized bill payers and new applicants: very typical TM customer service system.
*
wanna ask something....to do the upgrade does the main account person need to go there or other people can go there for the upgrade ?

I ask this because the account is under my dad name and i dun think he got time to go TMpoint so i am the one going.......
azzrul
post Dec 2 2009, 06:38 PM

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QUOTE(maknismudekots @ Dec 2 2009, 04:50 PM)
user posted image

I upgraded online (512 to 1Mbps)last night and this is my speed today! Woahahahahah!
*
Wow, that's quite fast.....here's my result

user posted image

2mb can get 1.75mb only............... tak aci cry.gif cry.gif cry.gif cry.gif
.:zep:.
post Dec 2 2009, 06:44 PM

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QUOTE(cofin @ Dec 2 2009, 06:36 PM)
wanna ask something....to do the upgrade does the main account person need to go there or other people can go there for the upgrade ?

I ask this because the account is under my dad name and i dun think he got time to go TMpoint so i am the one going.......
*
Yes u can, but bought the copy of your father IC.

CODE
Please bring along the relevant documents as below:

1. Identity Card or Passport
2. Letter of Authorization with IC photocopy of account owner (if you are not the account owner).

xbrain
post Dec 2 2009, 06:48 PM

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luckily I am one of the HSBB beta tester..uncapped bandwidth of 100mbps
.:zep:.
post Dec 2 2009, 06:50 PM

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QUOTE(xbrain @ Dec 2 2009, 06:48 PM)
luckily I am one of the HSBB beta tester..uncapped bandwidth of 100mbps
*
Wow izzit? please join HSBB thread please. we need ur infos there...
myvi5949
post Dec 2 2009, 07:23 PM

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QUOTE(joeboto @ Dec 2 2009, 05:48 PM)
i dont have the super deal option in upgrade dropdown.
so the supa deal is only a myth. tongue.gif
*
same here sweat.gif sweat.gif
aspire2oo6
post Dec 2 2009, 07:27 PM

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QUOTE(.:zep:. @ Dec 2 2009, 06:44 PM)
Yes u can, but bought the copy of your father IC.

CODE
Please bring along the relevant documents as below:

1. Identity Card or Passport
2. Letter of Authorization with IC photocopy of account owner (if you are not the account owner).

*
I call Streamyx CS they said cannot owner must go personally.
azzrul
post Dec 2 2009, 07:43 PM

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QUOTE(aspire2oo6 @ Dec 2 2009, 07:27 PM)
I call Streamyx CS they said cannot owner must go personally.
*
Can la, but must bring along IC and letter of authorization............
cofin
post Dec 2 2009, 07:56 PM

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From: Planet Earth


how about is it possible to call and ask them to upgrade ?
paie
post Dec 2 2009, 08:07 PM

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Joined: Nov 2009



QUOTE(Nation of Sensation @ Dec 2 2009, 04:41 PM)
- I am currently using the 512kbps package
- Fixed telephone TM line
- Been a customer for more than 2 years.

But why there is no super deals option for me??

user posted image
Help!!
*
eh..how to get these information? teach me please!
UFO
post Dec 2 2009, 08:18 PM

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From: G-Block @ DeadMan WonderLand



Try this --> https://mips.tm.net.my/SelfCare/TermsAndCon...deincentive=yes

But the TM webmaster had already removed the online Super Upgrade deal since this morning...
Yersterday night I was still able to see the options list with 1mb (super deal) rm71 & 1mb combo (super deal) rm95 !!! too bad

This post has been edited by UFO: Dec 4 2009, 09:34 PM

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