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Streamyx Streamyx "Super Upgrade Deals" Promotion, wow!!worth it

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ruffstuff
post Nov 23 2009, 08:09 PM

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24months. YIKES!
ruffstuff
post Nov 25 2009, 11:04 AM

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can we upgrade online?
ruffstuff
post Nov 27 2009, 12:03 PM

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QUOTE(DarkNite @ Nov 27 2009, 11:36 AM)
What's the point of can reach up to 1GBps, if TMNut cap you! cool2.gif
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What's the point of 1Gbps if you don't sell it to user? For the lulz?
ruffstuff
post Nov 28 2009, 03:54 PM

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QUOTE(aspire2oo6 @ Nov 28 2009, 02:39 PM)
Streamyx is still as useless as day 1

Call tech support i want convert to the new plan she said there no such plan currently. I tembak her she went and check with her supervisor then suddenly a new plan appeared WOW. She said i can change myself at

mips.tm.net.my and change myself so i go and try. It says i currently dont have any new plan to upgrade or downgrade i call again the stupid fellow said maybe system down i must try maybe at night or midnight. I tried all fail then the guy said if u want fast please go to the nearest TMPOINT. i told him i am working how da hell am i gonna go ? take a day or half leave because want upgrade plan?

Then i said can i ask someone else to go behalf of me NO only the IC holder of the streamyx acc can change. I already starting to get piss. FINE what' the  opening hours like her response was MOnday to friday 8.30am to 5 or 6pm OMg tats my working hours then i tembak her which damn outlet open on saturday or sunday.
Then she said there few outlet tat open. FINEEEEEEEEEEEEEEEEEEEEE on saturday half day. So i decided since friday is a holiday i will go today on saturday. When i reach the centre there is a paper paste there SYSTEM DOWN and one more paper say TMpoint is not open on 27th and 28th Nov 2009 due to the holiday. The stupid customer support didnt even inform me. So saturday i wasted petrol and time . So with their excellent management i think we will reach 10mbps in 5 to 6 years time or never.

Streamyx really so useless ppl want to give them more money also so troublesome. I am gonna file a report to MCMC and direct to streamyx.

Whats the email for me to create a complain direct to streamyx?
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What a rant. Don't you already know everything is within working hours? They don't force you to come. If you really want it, take a leave or something. And i dont see this related to streamyx problem.
ruffstuff
post Nov 28 2009, 05:15 PM

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QUOTE(aspire2oo6 @ Nov 28 2009, 04:53 PM)
its only stupid if u do not understand your rights. Thats why your line is always slow. Because of yourself lack of knowledge in certain field so many malaysian suffer of slow connection because why bother improve when there nothing to improve? Typical malaysian mindset. If 100 ppl complains they will take note of the problem because its recorded in their system. if zero ppl complain why bother care? Its like if P1i didnt do the potong advertistment do you think streamyx will have such upgrade offer? I am not ranting i am sharing. So please do not share your own stupidity or lack of knowledge to others.

If 100 ppl report to MCMC that streamyx have lack of efficiency they will do something about it. Because u all only rant among yourself what can a 3rd party can do? So think deeply before you answer.
Yea what is MCMC? Please check properly before u answer. What are their responsibility?  (Malaysian Communications and Multimedia Commission (MCMC)

Thank you and have a nice day.

and for Mr. ruffstuff did the thread stated only streamyx problem discussion? I didnt force you to rant as well sir/madam/it
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go ahead an lodge a complaint. It is your right.
It is better to complain to TM itself as it is customer service related, not the quality of the product/service. That can go to MCMC.
I think there are more than 100 complains regarding streamyx issues and qos has been lodged since day one. Did you see the improvement until now?

I've been using streamyx since the first package introduction, 384 and 512 is the highest speed. The qos improve at very slow pace over time. It is beyond customer power to help the quality of broadband in malaysia.

I always thought, if all of us have big riot infront of TM hq, since we think internet is very important and essential, rather than go to the street protesting about PPSMI or ISA. Those issue are less important. Internet is serious business. Going to the street seems to be effective to put pressure to this giant corporation.

 

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