My case settled already after I lodge report on MCMC. both netflix charges and installation charges has been credit out from my bill.

For all user here, if you think you have been unfairly charged in your bill, 1st report to TM and then lodge a report on MCMC. My case took like 2-3 day to settle, if not I need to wait more than 15 days. My Netflix case I've waited for 2 month gg. After report to MCMC last Friday, today settled already with refund.

I'd be totally down if TM offers FTTR, or any provider that runs on their infrastructure.

We have Cat 5e run through the walls but couple of the jacks don't work so I had to run cables from the access point in one of the rooms.

yeah. my wifi 5 linksys mesh works well at my area, it has the function to find the best channels to use for 2.4Ghz and 5Ghz... so far so good, i can get good signal between the nodes and the latency is good as well. not even need to go for wifi 6/6E or even 7 if ur current plan is only 500Mbps and below. if 1Gbps and 2Gps plan, yes good to go for at least wifi 6 tri-band mesh for maximum speed.

Just try to open it up and see if all the wires are ok.

Guys I receive a sms stating they detected prob and need to do restoration. They ask me to go to a url ending with fixmyunifi

I indeed face slowdown my speed less than 100mbps on a 300mbps line and my shopee very slow at night

Not too sure if it's legit why ask to go web if got prob just fix it lahhh

Should I just go tmnet or use the link they sent me?

This post has been edited by yolldddd: Feb 20 2024, 02:49 AM

If the message is the following...

You will receive the following message from us:
“Hi. We detected a problem with yourunifi@unifi internet
connection. Please click here to restore now i.unifi.my/fixmyunifi”

then it appears to be legit. You can read the FAQ here:
https://unifi.com.my/sites/default/files/pa...AQ_20220701.pdf

Yes this is the msg

Tq for info

What? Is not cheaper, but same speed



This post has been edited by PJng: Feb 20 2024, 11:10 AM

its more about attempt to pancing with that pitiful Netflix package

Make Netflix as ala-carte or riot

Anyone from Super Value YEP 2019? that entitled for Speed Upgrade? What did CS tell you about the speed upgrade? Mine they replied with this

"
Since the account currently subscribe under 800Mbps speed package. It is not elgible to receive it. However, the account will be upgrade in year 2024 due to CPE Replacement required.
"

So mean no upgrade then? Entitled upgrade but give E-cookies?

I texted them in Oct 2023.. Their reply.

The existing customer will entitled to a free speed upgrade, subject to network and technology infrastructure readiness in the area.

Hi xxxx. Sorry for the delay in responding. Rest assured, you're in for the speed boost, and we'll be in touch with you shortly with regards to the contract status. Keep an eye out for our updates, and stay tuned!

Beginning October 2023, the speed upgrade activity will be implemented in stages to eligible existing Unifi Home & Business customers to the new high speeds of 100Mbps, 300Mbps, 500Mbps, 800Mbps, and 1Gbps. While we are reviving up the speed for many, our Unifi Ultra 2Gbps subscribers will not enjoy the speed upgrade as they are already at the highest Unifi speed available.

Its already second month of 2024, still no news for 800 Mbps?
The in app message of free upgrade for this plan is no longer there. TM just keep quiet?

Looks like TM keep quiet as they need upgrade ONR for free

Seems like they are so chicken hidden with the excuse of ONR.
So better we spoil the ONR and complaint to get free ONR replacement?

We're here begging for free upgrade for the price we've already paid

Look at our neighbour
https://www.channelnewsasia.com/singapore/b...ps-imda-4138006

Also side note, has anyone encountered their MyUnifi account showing

"Whoopsie! Looks like you have not updated your ID number to enable us to get your account details"
Account is under my mom's name, already added IC number, just haven't added passport/organization number. Which both is not needed if it was never in the database to begin with right?

Don't forget on the cap ayam router. Ignore nokia/Alcatel and huawei ONT/ONU. Those two are the best.

Hi. I recently told a TM Unifi agent/reseller that I want 300Mbps installed at my house (never subscribed to unifi/streamyx before). No appointment yet, they just asked me to fill in my details on whatsapp. BUT here's the thing, I just noticed there's a tiang Time fibre literally right behind my house (landed property) and realised that my house is under Time coverage too. Is it okay to tell them to cancel my unifi installation? Do I need to pay anything? Thanks.

This post has been edited by opdjasin: Feb 21 2024, 06:25 PM

I'm still waiting for the upgrade and feel like report to MCMC!.

[quote=opdjasin,Feb 21 2024, 06:23 PM]
Hi. I recently told a TM Unifi agent/reseller that I want 300Mbps installed at my house (never subscribed to unifi/streamyx before). No appointment yet, they just asked me to fill in my details on whatsapp. BUT here's the thing, I just noticed there's a tiang Time fibre literally right behind my house (landed property) and realised that my house is under Time coverage too. Is it okay to tell them to cancel my unifi installation? Do I need to pay anything? Thanks.

Yes it's ok. Nothing to pay but you better do it fast before they arrange installation of your Unifi.

This post has been edited by YoungMan: Feb 21 2024, 08:05 PM