TM Unifi slow..... slow..... slow....
Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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Feb 5 2024, 12:29 AM
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#1
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Junior Member
176 posts Joined: May 2008 |
TM Unifi slow..... slow..... slow....
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Feb 21 2024, 06:38 PM
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#2
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176 posts Joined: May 2008 |
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May 3 2024, 01:41 PM
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#3
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Junior Member
176 posts Joined: May 2008 |
Every night struggle with slow connection! TM international bandwidth seem like max out.
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Jun 13 2024, 04:25 PM
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#4
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Junior Member
176 posts Joined: May 2008 |
Anyone encounter any problem with the 1Gbps speed suddenly drop below 200Mbps?
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Jun 13 2024, 05:21 PM
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#5
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176 posts Joined: May 2008 |
QUOTE(Anime4000 @ Jun 13 2024, 04:44 PM) I have, one time I got 282Mbps of Download speed, I called the support to reset the port and the problem solved but already happen more than 3 times. I'm sure the problem will come back tomorrow.I check GEM DL Frame there 7 other neighbour using heavy traffic cause need aggrerate 2400Mbps ÷ 8 User = 300Mbps each |
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Jun 13 2024, 05:55 PM
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#6
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176 posts Joined: May 2008 |
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Jun 14 2024, 04:51 PM
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#7
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176 posts Joined: May 2008 |
QUOTE(Anime4000 @ Jun 14 2024, 11:43 AM) Well that make other internet temporarily slow just let 2Gbps customer happy with the speedtest 😬 I always make complain the speed i subscribed is not for viewing TheStar or Lowyat website. I don't need 1Gbps to view local site. be sure test the speed everyday. on my experience, when some speed boost, just call to reset the port, then I can use 90MB/s upload for a day then it back to 50MB/s after that. Anime4000 liked this post
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Jun 16 2024, 07:43 PM
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#8
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Junior Member
176 posts Joined: May 2008 |
Again the speed from 1Gbps down to 11Mbps!
Seem like a problem either the modem or their port! Report this case with TM and try change to old modem to test the speed This post has been edited by TubeNRibbon: Jun 16 2024, 07:45 PM |
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Jun 17 2024, 11:11 PM
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#9
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176 posts Joined: May 2008 |
I added a fan on top of the white D-Link ONR. Still survive no speed drop for 2 days. I'm using bridge mode connected to my own router with 2.5G port.
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Jun 29 2024, 10:29 PM
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#10
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176 posts Joined: May 2008 |
Just wanted to update my issue with the 1Gbps connection drop to below 300Mbps.
1. Reported to TM and not one came to fix the problem. 2. After reboot the router the internet connection back to normal. 3. Added a fan to cold down the router unfortunately is not related to the heat issue. The problem is related to TM network or maybe a faulty router. |
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Jul 8 2024, 03:25 PM
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#11
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176 posts Joined: May 2008 |
Something is wrong with TM. The internet suddenly drop below 300Mbps from 1G package. The technician changed the modem from white ONR to black ONR. I requested them to try a new router unfortunately still not solve my problem. Guys, check your speedtest occasionally Singh93 liked this post
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Jul 9 2024, 07:08 PM
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#12
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176 posts Joined: May 2008 |
QUOTE(NagaK @ Jul 8 2024, 08:44 PM) I'm not alone looks like. I too faced to this issue gets 300mbps down. Raise complain to TM. Technician came and spend almost hour. Finally change from D blink black box to Skyworth combo box even tho speed is up I requested to reuse my Fiber home modem as I need use own router so. Problem solved. Skyworth combo box keep in store The speed worst after changed to D-Link Black box. Seem like they having an issue with the network. They wanted to use the fiberhome but i requested for the black box unfortunately the problem not solve.This post has been edited by TubeNRibbon: Jul 9 2024, 07:09 PM |
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Jul 12 2024, 11:26 AM
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#13
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176 posts Joined: May 2008 |
QUOTE(RViN @ Jul 12 2024, 11:13 AM) Yeah mine drops to 300mbps by the end of the day. In my case though restarting the black ONR fixes it. So my "solution" is to restart the ONR every night. Mine having same issue till now no solution from the technician. At first happened to white ONR but after I requested change to black ONR the issue not solveI don't recall having the same issue with my white ONU but in my case I can't test it since if I switch to any other ONU/ONR I get blocked and can't get connected. I suspect I'm on some shit OLT that has issues with 2.5gbe connections as anime4000 mentioned here there's some OLT that behaves funny. I assume this problematic OLT also requires hardware binds on the ONU side. It could also be an issue with the ONR, but until they have another 2.5gbe capable ONR we can't really test thag hypothesis. I've changed different cables and the same happens. Didn't have any slowdowns while on 800mbps before on the same router. |
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Jul 15 2024, 11:39 AM
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#14
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Junior Member
176 posts Joined: May 2008 |
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Jul 15 2024, 12:22 PM
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#15
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176 posts Joined: May 2008 |
QUOTE(blacktubi @ Jul 15 2024, 11:41 AM) You can use your old fiberhome modem if you still have it. My old modem is from huawei. Since this is the new modem i let the TM scratch his head. I just keep complaining till the problem solveThat unit can deliver 920Mbps consistently. Btw, i saw some said fiberhome seem better and some encounter problem This post has been edited by TubeNRibbon: Jul 15 2024, 12:24 PM |
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Jul 15 2024, 05:11 PM
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#16
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176 posts Joined: May 2008 |
QUOTE(RViN @ Jul 15 2024, 01:17 PM) In my case now I have the black ONR and 2 ONU (one alcatel, one fiberhome). If I connect either of the two ONUs they will fail to connect. I reported the case again with TM, so let them sort out the issue before i report to MCMC. Try add more weight to the issue i reported.Before this the fiberhome ONU worked but the alcatel/dlink ONR wouldn't work, until TM technician call the backend to do something. The suspicion is this shit OLT I'm connected to requires some kind of hardware bind to the ONU. |
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Aug 17 2024, 09:18 PM
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#17
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176 posts Joined: May 2008 |
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Sep 15 2024, 08:55 PM
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#18
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Junior Member
176 posts Joined: May 2008 |
TM congestion again!
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Sep 19 2024, 10:08 AM
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#19
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Junior Member
176 posts Joined: May 2008 |
QUOTE(neekun @ Sep 19 2024, 08:01 AM) I am on rm189 1gbps after pro upgrade from 800mbps. No more contract. Got call from Unifi offering me same package same price but with 3 months free and 24 months contract. Was told current upgrade is not permanent in which I am not convince about her claim at all. The caller got scolded by me after he told me my upgrade is not permanent. He try his luck to ask me to renew my contractAnyone got similar offer? |
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Sep 20 2024, 08:53 PM
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#20
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176 posts Joined: May 2008 |
TM full excuses! My streaming all working after i turn on VPN.
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