For transfer of ownership, how soon it can take effect?

unifi member now got tier level...

gold tier, platinum and diamond?

been using unifi since 2006.... and they only give me the gold tier...

my house port too congested
now using 1gbps but max speed only 500’mbps

Guys i am on unifi 300Mbps Basic - staywithunifi with free speed upgrade to 500Mbps @ 129

Went to Uptown TM Point to change to SWU3.0 but they tell me already passed now got SWU 4.0 and my plan is already 139 now.

Is there a good new package i could switch to?

Why he use mobile call
Use owm TM fix line call is free right

Aand fax.
At my office I have to forgo phone in favor of fax.
Because some old boomer clients can't move on and live like we do in 2023.

I will terminate current plan if it no more under contract & register SWU4.0 broadband only. Broadband only just for new registration. That what I'll do.

If it just to upgrade, I'll do it by myunifi app, no need tmpoint. Fyi guys.. why waste ur time.

So you managed to switch to SWU 4.0? I thought SWU 4.0 is just a speculation after the SWU 3.0 promotion over.

I would like switch my current out of contract 30Mbps to 100 Mbps for RM 79.

How do you did it? Just walk in into any TM Point and request?

Yes. Ur grandparents must use ONU for phone service. For u can cucuk ur own unifi id when u balik kg

The problem with unifi user base is the are normalized with this kind of service.
thanks to the unjust contract and those low iq 'borrowed fiber' misinformation, most of them never get to try the taste other hsbb isp like maxis or celcom and experience what a quality network supposed to be like.

at this point they could just upgrade everyone with 300mb+ packages to 1gbps for free, and they wont lose a single cent when their international gateway is already congested/capped and they have no plan to do anything about it.
The only thing that matter to them is users see the speedtest to nearest local server showing full gauge matching their advertised package, and thinks everything is working fine. Exactly as planned.

Cant say about maxis since I dont use it, but I subscribed both celcom at home, alongside unifi at office.

I agree on TAT when cable breaks, around 5 days at minimum. fully rebated however.

The rest of support is day and night difference.
So far my experience on unifi, any support call (100) must wait long queue, then transfer this and that person for other specific issue then wait again. Try to call during peak time? forget it. technical issue dept after work hour? public holiday? you gotta be kidding me. If the issue is bit more technical 100% they will go "sorry sorry please email to help@tm" for further assistance. Not to mention what being said at tmpoint and 100 often contradicts each other.
Celcom calls picked up almost immediately, single person for many type of issues, and it is statefully tracked for every call. I don't have to explain about my previous call. When I got into some routing issue last time (some weird connectivity issue with HE upstream), the engineer himself personally contact me to test together.

The biggest issue I have with celcom post merger is with their bean counters at their hq doing absolutely nothing about customer retention and loyalty. absolute zero appreciation for old customers.

So far all people I know that using celom/maxis/astro/digi get advertised speed, +-5% extra.
All have uncapped 1gbps port. They did in place package upgrade without involving tm people at all, and get full new speed within 24hrs.
I don't even know where is this speed cap misinfo coming from . One person didn't get full speed for whatever reason,  spawn a hypothesis that tm capped the speed for non unifi. How about the rest 99% that get advertised speed without any problem?

I think it's real that there was a intentional speed cap, just that they stopped doing it in the recent years, so new sign ups get expected speeds
Disclaimer: Based on personal observations and guessing

You can find many old posts of Maxis Fiber 30Mbps plans only getting a consistent 28Mbps despite using LAN cable and everything

A relative of mine is still on 30Mbps Maxis and it never exceeds 28Mbps

I'm sure there's others here that also have similar experience

is it possible to 'subscribe' public IP for unifi 100mbps or 300mbps like Maxis?

I also visited tm point on last night and straight away asked them is there 100M promotion with RM79? But all told me that the 100M monthly price is RM89 not RM79,  just curious how can I sign up for RM79 100M deal?  Any idea??

Yeah, usually we get around 820. So increase to 940Mbps only a paltry +120Mbps. Maybe I just resell the 120Mbps to my neighbour for RM49/mth.

You need to change your router and device to newer one that can support more than 1Gbps.
2.5G WAN/LAN Port router + PC / Wifi6 Supported Device.

2.5G BTU/ONR <2.5G> Router/+Switch <2.5G>PC
Or
2.5G BTU/ONR <2.5G> Wifi 6 Router <More Than 1G>Wireless Device

Otherwise if still using 1G port router
The max throughput speed will still be 940+-mbps

Unfortunately not. Current 1+1Gbps ONR is still 1Gbps ports. If running bridge mode on one ethernet port, it transforms into 1Gbps ONU so no difference from our old Alcatel/Huawei/Nokia modems.

Only hope is if TM give us ONU/ONR with 2.5Gbps port.

since they are going to bump 800mbps users to 1Gbps

is safe to assume that current 500mbps users also will see  x2 speed in maybe the next 1 or 2 years ???haha...another round of upgrade current routers/mesh ...oh man

Currently Unifi lowest package is it still 30mbps for RM89? Or is this plan obsoleted now?

Currently in TM klcc

Latest SWU plan for 500mbps is RM149 no 6 month waiver and RM139 with waiver, but need to subscribe unifi mobile for minimum 2 month

Did anyone with SWU 1.0 try to ask for SWU 4.0? Impossible to renew contract from 129 to 139/149 right?

sifus sekalian…

anyone here with previous Turbo upgrade with plan that includes the useless HyppTV ?

i would like to check if anyone with the above plan managed to remove the useless HyppTV or UnifiTV from the plan, then can remove the rm30 from monthly bill…

Evaluate your usage first.
If your usage pattern not involve making lots of connection to lots of place like torrent or having many family members at home, eg: only downloading from single source from oversea server, Maxis 300mbps has better value.

Tm 500mb above is not even that good. In many destinations your single oversea destination wont even reach 200mbps so whats the point? Good for local speedtest showoff, bad for real use.