went to tm point today to change to swu 4.0 unifi 500 rm139. should've done it sooner during swu 3.0 when it was priced rm119. previously was on unifi 300 (free upgrade to 500 (2018) and 800 (2023)) which was rm179 nett.
i don't understand, shouldn't broadband price become cheaper instead of more expensive? 

I'm under turbo upgrade 500 mbps 2018...RM 189. Looking at the current promo, is it better for me to take them? Waiting for upgrade but no news so far

not sure...however i just realized i already received sms on the completion in October 2023. However, could not see any changes in speed and as mentioned in FAQ the will update the billing later

Anyone from Super Value YEP 2019? that entitled for Speed Upgrade? What did CS tell you about the speed upgrade? Mine they replied with this

"
Since the account currently subscribe under 800Mbps speed package. It is not elgible to receive it. However, the account will be upgrade in year 2024 due to CPE Replacement required.
"

So mean no upgrade then? Entitled upgrade but give E-cookies?

Looks like TM keep quiet as they need upgrade ONR for free

Today I checked at TM Point again,  I was told that the SWU 4.0 only offers to all the existing Unifi customers who are interested upgrade/downgrade their existing Unifi plan.

Unfortunately, Streamyx customers are not in the offer list.

   

No choices, next I will check with other telcos who can offer RM79 for 100M speed. As seems like TM is not interested take care or providing any offer to all their existing Streamyx customers.Thanks.

Umobile offers rm79 for 100mbps. They're riding on TIME and TNB Allo infrastructure.

Hi guys, last year Oct 2023 TM was offering free broadband speed upgrade to existing customer. Mine was 500MBPS and was eligible to be upgraded to 800MBPS.

It so happened today I initiated live chat on Unifi corporate website, and was told that my package was still in 500MBPS, the Live Chat agent initially denied that I was entitled of free upgrade until I show her the proof of email/ SMS.

The Live chat agent subsequently told me that I wasn't "upgraded" due to my Taman doesn't support high connection speed/ fibre optic.

Hoping you guys to advice and enlighten the following, thank you in advance!

1. How do we check the "high speed compatibility and infrastructure readiness" of specific location? This is to ascertain what the Live chat agent told me was true.

2. Even if my Taman does not support the speed, but TM could've informed me on this instead of keeping silent. And I have been literally charged with the higher price for months, since I didnt get to enjoy the 800MBPS speed, any idea would TM compensate in any probable ways?

ahh.. so going TM Point is the only option kah? thanks for advice ya!

was hoping there's a URL to check service readiness etc haha

Dear sifus,

I just signed up the 100mbps @RM 89 package.

Today the technician came to do the installation.

He said need to pay RM180 for wiring because my apartment dont have the wire yet.

Is wiring consider non standard installation?

How much you guys paid for the first time installation?

Thank you.

Exactly like the one they try to give me during my 1gbps upgrade installation 😂 No way I'm gonna accept this little s#it 😂 This one looks a bit different than the Skyworth, is this the Fiberhome? The one they try to give me has 4 antennas and less ventilation holes. Anyway the router performance on entry level (or even lower) combo boxes like this is bad. Why TM kept giving themselves headache by providing equipment like this? The service complaints will hound them.

current SWU also doesn't seem to have good incentives for existing 800Mbps users as 800Mbps has been phased out by TM for 1Gbps, and 1Gbps is asking for RM239, free 6 months (based on a certain SWU extra variant)

and it seems that the 3 months free is a low-bar, because they're actually offering 6 months free based on the SWU catalog.

me issue they never change my ip range daam still stuck 42.189.xxx.xxx
noting to help change IP 

that ip stuck 42.189.xxx.xxx already over 1 year

i already try disconnect and re connect still same tonight i did turn off btu and router once i wake up 8am tuen on btu and router still ip 42.189.xxx.xxx
never get any ip like 175.xxx etc

that you are lucky but mine unlucky i already 10times always stuck 42.189.xxx.xxx

Do you really need 2GB internet connection ? what did you use it for ?
Even mine after upgrade also facing issue with slow internet to oversea , now even apps can't load , website slow and etc.
Now , almost all website ping over 100-1k ms.

I realised that after I disabled IPv6, I no longer had any connection/buffering issues or perhaps much less so. Is TM's IPv6 just bad or something?

Within 24 hours after opening the report

ya