just park for see how many day i can stay for not turn off router



speed still ok

This free TM router not bad. Quite stable. 58 days still going strong.

Router stability is measured on sustained heavy load.

If just uptime with occasioanl load spikes, any cheapest routers could manage for many years.

Yes.

ya i replaced unifi router with tenda ac2100 on day 1, but still unifi's modem


yeah im case 1 with 300mbps, not really looking for any reboot because i wanted to have at least up to 100% uptime
also i dont think pingplotter helps right, coz im not having internet problem to a specific ip but my whole internet just dropped for a few times recently


how do i know its my model acting weird sometimes before i can request for one replacement from unifi? heard they charge you if the problem isnt that

If yours under 300Mbps package, then I am afraid you are under CGNAT. It does affects your overall internet experience, and you often see this limitations while doing certain online activities such as online gaming. An automated reboot can be programmed to reboot specifically during a time period (most programmed to be rebooted around 1 ~5A.M. everyday, or specific day in a week, or once in a week. Just to clear some doubt, you are still using old configuration, which is modem (unifi) + own router. Your mode of connection from client device to the router is via wired, or wireless?

Nah man. Consumer routers have a tendency to slow down and need to be restarted every so often.
Obviously, do not compare consumer vs enterprise routers. They are different beasts and priced accordingly.

never knew it's recommended to set up an automatic reboot in my router settings. i see, thank you
i play on my pc with a wired connection. when the internet drops, my phone using wifi on the same router also has no internet access, so yea its a complete internet outage
and yes modem(unifi) + own router, its an old configuration? newer one is what combo o.O

I don't wish to jump into conclusion to request you to change your router since you are using or still using Wi-Fi 5 device. By default, that Tenda AC2100 should be to handle 300Mbps, both over wired and wireless. I believe the model is Tenda AC19, right? When you face internet outage, what you normally do? Do you reboot the router and modem manually, or just reboot the router? Normally, in my case, I never rebooted my modem (tm -unit) given to me unless there is power outage in my area. I only scheduled automatic reboot in my own router, which is D-Link DIR-X3000Z (retail version). Any cheap routers, with proper reboot program practice should provide not the best experience, but below-average, average internet experience.


Normally, most networking experts will recommend users to upgrade the firmware issued for specific models of routers (if available).

Upon checking, your router model's last firmware patch issued should be on 2023-01-11, according to Tenda Global site: AC19v1.0 Firmware V16.03.10.11.

unifi modem BTU is fine no problem
ohh this tenda ac2100 crap due low spec
try getting TP link AX73 or ASUS Router gaming will be handle

lol just realized my router actual name is Tenda AC23 and not AC2100
i just wait for the internet come back when theres an outage, and i usually have the internet back in 5mins
thanks for checking the version for me, mine is at V16.03.09.17_multi which is the latest version for my AC23


actually i just realized it cant be the routers, because my wifi(downstairs) and wired(upstairs) actually are two different routers connected to the modem(downstairs), so the problem has to be from the modem onwards to unifi




also i just checked with the CS on twitter and asked about the service outage that i had today, and this is what he replied
"Upon checking, today only has 1 time cut off, but the connection seem like stable now. If you're still facing unstable connection, I can help to reset the internet port. Do you want to proceed?"

and when i asked about whether the problem is on unifi's end or my end, this is what he replied
"From our site, it shows the line disconnected due to lost carrier. In a networking context, particularly related to RADIUS (Remote Authentication Dial In User Service), indicates that the physical connection or signal between the device and the network access server (NAS) was lost, leading to a disconnection. This loss could be due to various reasons, including a dropped signal, a device being powered off, or a network issue."

Great that you provided insights and updates. Monitor the modem (unifi) behavior when the internet outage occurs. Later you can attach and inform unifi if the modem is causing the issue.

Also, I would advise you to monitor your network when you practice the reboot schedule. Sometime, possible reason of cause or in tech term, root cause is due kernel panic in the router. In generic explanation, sometime bugs in the firmware, corrupted file system within the code management, and least should be failure of internal components. Sometime, rebooting it fixes the issue temporarily.

then report TM then come TM technical for verify what issue and disconnect

Perhaps it will take some time, saw another one oso got same

am using RT-AX86U & Pro... Speed Test using router all >800Mbps, over WiFi & LAN fluctuate a bit

Use EasyFix function in myunifi app. Will auto create ticket if LOS during diagnosis. No need to call 100 or CS just to tell something they don't understand. And yes, many reasons can cause LOS or disconnect BUT need to check & verify by optical meter when related to fiber optic between modem to unifi server. That's what EasyFix do as 1st level.

got it, thank you both

used it before, says no issue found or something like that, but will try again next time to confirm thank you

hmm i am waiting 800Mbps
if i get 800Mbps i will be happy tooo cheap paying RM119 nice not yet contract end
will contract end november 2025
i hope bump me 800Mbps
i wont downgrade haha i hope can get 2Gbps RM1xx like add RM20 or RM30 i will upgrade

Topic closed. Continue here for V43: https://forum.lowyat.net/index.php?showtopic=5519810

This post has been edited by SilentVampire: Apr 22 2025, 04:10 PM