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> Official TM UniFi High Speed Broadband Thread V37, READ 1ST PAGE FOR TURBO SPEED INFO! (Unifi)

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TSSilentVampire
post Jan 31 2019, 12:50 PM, updated 2y ago

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Welcome To The Official TM UniFi High Speed Broadband Thread V37

Previous UniFi Threads
V1 | V2 | V3 | V4 | V5 | V6 | V7 | V8 | V9 | V10
V11 | V12 | V13 | V14 | V15 | V16 | V17 | V18 | V19 | V20
V21 | V22 | V23 | V24 | V25 | V26 | V27 | V28 | V29 | V30
V31 | V32 | V33 | V34 | V35 | V36


LYN UniFi Users

TM COVERAGE CHECKER (BY AND WITH THANKS TO miloaisdino): https://myhsbb.me/search

TM UniFi Coverage & Subscribers: V1 V2

About UniFi: UniFi Home & Personal Plans UniFi Business Plans

Complain to SKMM/CFM: SKMM CFM


PLEASE READ BEFORE YOU PROCEED

10 Things You Should Know About UniFi

1. This service is a 24-month contract and a termination fee of the total cost of the remaining months on your contract is chargeable for termination of service within the contract period.

2. If your premises reside in high rise building served via copper, you must terminate your existing Streamyx service (if any).

3. Minimal drilling is required for fibre installation to the premise. You will be responsible for providing TV and 4-socket extension cord to complete the installation. No installation appointment will be made for premises under renovation.

4. All triple play services (internet, voice and TV) must be activated during service installation. Partial service activation is not allowed.

5. UniFi is a wired broadband service. Wireless connectivity is an option and is subject to interference and obstructions factor.

6. UniFi account owner or authorised contact person must be available during the service installation. For high rise premises, owners are required to make arrangement with Building Management Office for installation permission, internal cabling and access to telecommunication room.

7. Installation fee includes external cable entrance up to the internal wiring with maximum of 15 metres for fiber cable, 15 meters for Ethernet/phone cables and 30 metres for casing (raceway). Additional charges will be applied for cable more than 15 metres and 30 metres casing (raceway) and charges will be included in your UniFi bill. See video below for optional installation charges.

8. For other non-standard installation e.g. wiring above ceiling, underground and conceal wiring, you may appoint your own contractor or deal directly with TM appointed contractor. Payment will be made directly to the contractor.

9. Please provide correct and valid Billing Address / Postal Address. Please provide valid and preferred e-mail address, or phone number as bill will be sent via e-mail or SMS. Bill is accessible at Unifi website and you need to login: https://unifi.com.my/unifi-en/index.page. Register for e-bill here: https://unifi.com.my/e-bill/index.html

10. All UniFi equipment provided by TM is subject to 12 months warranty period.

IMPORTANT NOTES (MUST READ)

Internal Wiring
Minimal drilling is required for fibre installation to the premise to allow fibre cable entrance into the house. Internal concealed wiring will not be carried out by TM. However, customers can arrange their own or choose from TM’s authorised list of contractors at their own expense. TM shall propose the recommended list of contractor for the concealed wiring (wall or ceiling). As this is beyond the job scope of RNO, customer will deal and make payment directly to the contractor. Operationally, reappointment is to be arranged when the conceal wiring is completed. Customer is required to inform TM for installation appointment.

Premise currently under renovation
During installation day, TM will not proceed if the customer premise is under renovation unless insist by customer, TM will charge customer accordingly if request for other appointment time. Customers who are having their home renovated are advised to inform TM prior setting service installation appointment. TM shall not be responsible for any damages resulted from construction and renovation done by customer through third party during or after the installation.

Customer Unreachable and Change of Appointment
Premise inaccessibility or deferment of installation appointment upon the installation team’s arrival at a customer’s premise will be subject to a charge of RM100. Re-appointment will be subject to time slot availability.

High-Rise VDSL & FTTH
For high-rise (condos, apartment, office building) ,TM would require to access the MDF/SDF room to physically activate the port which normally locked by the Building Management/Maintenance. Therefore, customers are required to communicate and make arrangement with your Building Management/Maintenance Office to ensure someone is available to grant the access to TM UniFi Installer to MDF/SDF room during the installation time. Without the access to MDF/SDF room, installation cannot be performed and TM has to revisit which will incur unnecessary cost to customer.
In the case of copper wired building that uses VDSL2 technology, successful delivery of UniFi services is subject to technical testing. TM has the right to cancel the order should the building copper wire is deemed as not passing the technical test or not ready to deliver the service.


Installation Guide


Optional Installation Charges


From making an appointment to the signing-off of the Service Acceptance Form, here is a complete step-by-step process of how we bring UniFi into your home or office:

Step 1: Appointment

Appointment is made at the point of registration. You may choose your preferred date and time for UniFi installation but please note that installation for FTTx (Fibre to the Home or Office) is expected to take between 4-8 hours, and for VDSL2, 2-3 hours.

24 hours prior to the agreed installation date and time, the TM UniFi Centre will call you for a final confirmation. Our UniFi technician will also call you just before he goes to the agreed address of installation.

Step 2: Site Assessment

Upon arrival at your home or office, our technician will brief you on the step-by-step process of the entire installation. This includes:

(i) Site assessessment (outdoor and indoor)
(ii) Cable entrance (drilling point for FTTx)
(iii) Equipment termination point
(iv) Route of wiring

In the case of FTTx installation, our technician will determine the location of the Fibre Distribution Point (FDP), whether it is located on an overhead pole, or underground. If the underground fibre access is blocked due to any home or office renovation, it may require a longer installation period than for overhead fibre access installation.

For VDSL2, site assessment is much quicker since our technician need only access the building’s MDF room and perform the necessary cabling there.
Note: VDSL2 - your existing Streamyx or Business Broadband access will be disabled during this exercise.

Step 3: Installation

It's time to complete the installation process. As part of this process, some minimal drilling may be required. After laying the cables we will determine which modem is suitable for your home. Indoor installation requires more time as our technician needs to lay the internal fibre optic cable. Cables of sufficient length will be provided. However, in cases where additional cable lengths are required, some minimal charges will be incurred. To prevent unsightly wiring, wires and cables will be housed in proper casings.

However, if you wish it to be a drill-free installation, and if the fibre optic cables are required to be pulled through your home or office ceiling, we have a panel of contractors that you can work with, the costs of which will be borne by you.

VDSL2 does not require drilling since UniFi connection will come from the existing phone jack in your home or office. For this premise type, indoor installation requires minimal setup time.

Step 4: Equipment Setup

After laying all the cables, it’s time to connect the equipment. Our technician will first set up the BTU followed by Premise Gateway, Set-top-Box (for Residential package only) and DECT Phone. Once the equipment is tested and works properly, our technician will then show you that all the services are in working order.

Step 5: Completion

You are required to sign-off a Service Acceptance Form (SAF) as part of the process to complete the installation work. For a complete understanding of what TM UniFi service is, please read the terms and conditions in your service agreement.

Older blogs depicting a typical Unifi Installation process:

The Unifi Installation – My Experience: http://www.shaolintiger.com/2010/12/29/the...-my-experience/

Fiber To The Home: http://nordin.kembali.net/blog/?p=1221/

The UniFi Installation Experience: http://jasonong.blogspot.com/2010/07/unifi...experience.html

* Thanks to the owner of the blogs (ShaolinTiger & Nordin & Jason).

GENERAL WI-FI INFORMATION AND SUITABLE TURBO SPEED ROUTER & USB RECEIVER GUIDE by SilentVampire

If your speed have been turboed, your new plans will be as detailed below, depending on your original plans before you were turboed:

1) 800Mbps download = 200Mbps upload (original plan - 100Mbps, 50Mbps)

2) 500Mbps download = 100Mbps upload (original plan - 50Mbps, 20Mbps)

3) 300Mbps download = 50Mbps upload (original plan - 30Mbps, 10Mbps)

4) 100Mbps download = 50Mbps upload (original plan - 10Mbps, 5Mbps)

As there have been similar questions that are constantly being asked here about Wi-Fi issues in the context of TM, this is a quick guide for those who are not familiar with wireless networking and how they work. Before I start explaining further, I will first start with the most basic equipment that are provided in a typical FTTH installation for Unifi. You will be provided with a BTU, router, and a DECT phone, and a UnifiTV STB (only if you subscribe to the relevant plans where the STB are provided), in the initial installation.

The BTU or Broadband Termination Unit is a terminating unit from the Access Network (TM Exchange) into a customer's premise. This unit functions like a modem and translates the pulses of light that carry data over the fibre optic cables into electrical signals. The BTU can be categorized as either fit for FE or Fast Ethernet use (10 / 100 Mbps), or Gigabit use (10 / 100 / 1000 Mbps). For the turbo speed use, you would want a BTU that can support the gigabit speeds which are the AN5506-04-BG, Huawei HG8240 variant, or the Nokia G-240G variant, or the Alcatel Lucent I-240-G. Anything else will NOT be able to support the turbo speeds.

The router that is provided by TM for recent installations is usually TP-Link C1200 v1 (Pic), or D-Link DIR-850L (Pic), and more recently for new installations, the D-Link DIR-842 (Pic). All these router will be able to support gigabit speed (up to 1000Mbps) via WIRED connection ONLY. I highly recommend getting CAT6 cables or at a minimum, CAT5e cables, as both support gigabit speeds. Dintek or Prolink or AMP Netconnect or Ugreen RJ45 cables are quite reliable and is 100% confirmed to have original CAT5E or CAT6 rating. Wireless speeds will vary according to real-life environment and other factors.

If you are on VDSL, you will be provided with the ZTE ZXHN H267A (Pic) or the TP-Link Archer VR1200v for new installations recently (Pic).

The UnifiTV STB or Set-Top Box (provided only on the relevant Unifi plans) is a standard small white Android box (Pic).

Just a disclaimer, the TP-Link C1200 v1 (Pic) have MANY issues, including firmware and hardware problems, so if there are any issues with the connection and if you have this router, try changing to another router and see if your problem can be resolved. If it is resolved, then it is this particular router's issue.

For those that have been on Unifi since a long time ago, you might still be using an older router, which is either the D-Link DIR-615 (Pic) or the D-Link L7-N-R2000 (Pic), or one of the older TM generic router which are the RG-Innatech-RGX4400 (Pic), or the RG-Innatech-RG4332 (Pic), or the RG-Maritime-TRG212M (Pic), or the RG-DLINK-WBR2300 (Pic), or something older that I am unaware of. Among the older routers, the RG-Innatech-RGX4400 is the best among the lot, but still unacceptable for current modern use, as there are more newer and better options currently in the market.

If you are still using one of the six older routers above or any other older router from TM or one that you bought yourself a long time ago, which is not optimal for use in this era of gigabit speed, and you are having issues with your wired or wireless connection, it is highly recommended that you change to another modern router, and this will solve most Wi-Fi issues that you are currently experiencing, such as frequent disconnections and low speed. Refer to the list below for suitable routers.

Wi-Fi uses the IEEE802.11 family of standards. Within the 802.11 standards, are various substandards, including 802.11b (2.4GHz spectrum), 802.11a (5GHz spectrum), 802.11g (2.4GHz spectrum), 802.11n (2.4GHz spectrum and/or the 5GHz spectrum), and the 802.11ac (5GHz spectrum).

As you can see above, there are two different bands, 2.4 GHz and 5 Ghz. The primary differences between the 2.4 GHz and 5 GHz wireless frequencies are range and bandwidth.

2.4 GHz offers coverage for further distances, but may perform at slower speeds. Use 20MHz channels in the 2.4 GHz band. Using 40MHz channels in the 2.4G Hz band can cause performance and reliability issues with your network, especially in the presence of other Wi-Fi networks and other 2.4 GHz devices. A 40MHz channel on 2.4GHz might also cause interference and issues with other devices that use this band, such as Bluetooth devices, cordless phones, and neighboring Wi-Fi networks.

5 GHz provides faster data rates at a shorter distance. For best performance and reliability, enable support for all channel widths on 5 GHz. This allows devices to use the largest width they support, which results in optimal performance and compatibility.

Range : how far your data can travel. In most cases, the higher the frequency of a wireless signal, the shorter its range.

The biggest reason for this is that higher frequency signals cannot penetrate solid objects like walls and floors as well as lower frequency signals. Thus, the 2.4 GHz has a farther range than the 5 GHz frequency.

Bandwidth (speed): Higher bandwidth means that files will download and upload faster, and high-bandwidth applications such as streaming video will perform much smoother and faster.

Higher frequencies allow faster transmission of data, also known as bandwidth. Therefore, the 5GHz with its higher bandwidth will provide much faster data connections than 2.4 GHz.

Suggestions for choosing the best frequency:

Many devices only use the 2.4 GHz frequency, and these devices are all attempting to use the same “radio space” which can cause overcrowding of the channels.

So, which should you choose, 2.4 GHz or 5 GHz?

• If faster speeds are most important to you, 5 GHz is usually a better choice than 2.4 GHz.

• If the wireless range is more important to you, 2.4 GHz is usually a better choice than 5 GHz.

• If you have a lot of devices that use 2.4 GHz and you are experiencing interference or intermittent connectivity issues i.e. low connection speed and frequent disconnections, then 5 GHz is probably a better option.

To enjoy the maximum achievable speed on WIRELESS connection, you NEED to be connected to the 5GHz AC band AND have a suitable router AND a suitable USB Wi-Fi adapter. Your USB wireless adapter needs to be connected to USB3.0 for the best speed achievable on 500Mbps and 800Mbps, as USB2.0 max out at 480Mbps but due to bus access constraints, the effective throughput of USB2.0 is limited to 280Mbps, which makes it only suitable for 300Mbps, and USB3.0 can support up to 5Gbps, which makes it suitable for both 500Mbps and 800Mbps.

Your device must also have the right MIMO specification for it to support the turbo speed on Wi-Fi. Refer to soonwai excellent guide on MIMO and Wi-Fi in the context of real-world speed: Click here to see separate thread of his guide.

To enjoy the full turbo speed on WIRED connection, you NEED to be connected to the gigabit router directly via Cat 5e or Cat 6 RJ45 Ethernet cable. Recommended brands that are reliable and 100% confirmed to fit the Cat ratings accurately are Dintek, Prolink, AMP Netconnect, and Ugreen. If your device can support gigabit speed via wired connection, and you are not getting the upgraded turbo speed via wired LAN connection, there are a few reasons why this happens, see below:

1) Due to current pilot phase, TM has not upgraded your current speed to the accurate turbo speed yet.

2) Your cable might be faulty or not up to standard. Try to test with another CAT5e or CAT6 cable. See above for recommended brands.

3) Your BTU does not support gigabit speed, or is wrongly configured, and this is limiting your speed. You have to contact TM for replacement, or configuration to gigabit speed.

4) Your router does not have gigabit LAN ports, or if it does have gigabit LAN ports, it is not configured or correctly set, which limits your connection speed to 100Mbps, instead of 1000Mbps.

5) Although your router does have gigabit ports, and is configured to 1000Mbps, you might still not be able to get the full turbo speed as it might be limited by the hardware of your router. If your router is a basic model with less than ideal hardware, you will not get your ideal full turbo speed.


TURBO SPEED - SUITABLE WIRELESS ROUTER GUIDE - ALL ROUTERS LISTED HERE HAVE GIGABIT LAN PORTS

QUICK UNIFI ROUTER GUIDE BY OOKAS (BY AND WITH THANKS TO OOKAS): https://www.ookas.my/unifi-router-guide

For Wi-Fi, if you are upgraded to the turbo speed, you will need to change routers to enjoy the maximum achievable speed, depending on your speeds. Please refer to the list below. All speeds listed below are the maximum Wi-Fi speed that the router can achieve. If you are connected via WIRED RJ45 CAT5E or CAT6 directly to any of the router below, you can achieve gigabit speed as all routers listed below have gigabit LAN ports.

Refer to blacktubi excellent guide on routers in the context of local ISPs in Malaysia: Click here to see separate thread of his guide.

(GENERAL GUIDE ONLY)

ASUS

RT-N800HP - 100Mbps
RT-AC51U+ - 100Mbps

RT-AC1200G+ - 300Mbps
4G-AC53U - 300Mbps
RT-AC55UHP - 300Mbps
RT-AC58U - 300Mbps
RT-AC1300UHP - 300Mbps
RT-AC3200 - 300Mbps
Asus Lyra - 300Mbps

RT-AC66U - 500Mbps
RT-AC67U - 500Mbps
RT-AC68U - 500Mbps
4G-AC68U - 500Mbps
Asus Lyra Trio - 500Mbps

BRT-828 - 800Mbps
RT-AC86U - 800Mbps
RT-AC87U - 800Mbps
RT-AC88U - 800Mbps
RT-AC5300 - 800Mbps
GT-AC5300 - 800Mbps
Blue Cave - 800Mbps

RT-AX88U - 800Mbps

TP-Link

Archer C1200 - 100Mbps, ~300Mbps

Archer C5 - 300Mbps
Deco M4 - 300Mbps
Deco M5 - 300Mbps
Deco P7 - 300Mbps
Archer A6 - 300Mbps
Archer C6 - 300Mbps

Deco M9 Plus - 300Mbps, ~500Mbps
Archer A7 - 300Mbps, ~500Mbps
Archer C7 - 300Mbps, ~500Mbps
Archer A9 - 500Mbps
Archer C9 - 500Mbps

Archer C2300 - 800Mbps
Archer A10 - 800Mbps
Archer C3150 - 800Mbps
Archer C4000 - 800Mbps
Archer C5400 - 800Mbps
Archer C5400x - 800Mbps
Archer AD7200 - 800Mbps

Archer AX6000 - 800Mbps
Archer AX11000 - 800Mbps

D-Link

DIR-825+ - 100Mbps, ~300Mbps
DIR-842 - 100Mbps, ~300Mbps
DIR-850L - 100Mbps, ~300Mbps
COVR-C1202 - 100Mbps, ~300Mbps
COVR-C1203 - 100Mbps, ~300Mbps

COVR-2202 - 300Mbps, ~500Mbps
DIR-859 - 300Mbps, ~500Mbps
DIR-867 - 300Mbps, ~500Mbps
DIR-868L - 300Mbps, ~500Mbps
DIR-878 - 500Mbps
DIR-2680 - 500Mbps

DIR-882 - 800Mbps
DIR-885L - 800Mbps
DIR-890L - 800Mbps
DIR-895L - 800Mbps

Tenda

Tenda AC9 - 100Mbps, ~300Mbps
Tenda AC10 - 100Mbps, ~300Mbps
Tenda AC10U - 100Mbps, ~300Mbps
Tenda Nova MW3 - 100Mbps, ~300Mbps
Tenda Nova MW5 - 100Mbps, ~300Mbps
Tenda Nova MW5S - 100Mbps, ~300Mbps
Tenda Nova MW6 - 100Mbps, ~300Mbps

Tenda AC15 - 500Mbps, ~800Mbps
Tenda AC18 - 500Mbps, ~800Mbps

~Denotes highest achievable speeds, but only under optimum conditions.

TURBO SPEED - SUITABLE WIRELESS USB ADAPTER GUIDE - PLEASE ENSURE THAT YOUR USB PORT IS USB 3.0 FOR TURBO SPEEDS ABOVE 300Mbps

To enjoy the maximum achievable speed on Wi-Fi, you need to have an compatible wireless USB adapter:
(GENERAL GUIDE ONLY)

ASUS

ASUS USB-AC53 - 100Mbps, 300Mbps, ~500Mbps
ASUS USB-AC55 - 100Mbps, 300Mbps, ~500Mbps

ASUS USB-AC68 - 500Mbps, ~800Mbps

Tp-Link

TP-Link T2U - 100Mbps, ~300Mbps
TP-Link T2U Nano - 100Mbps, ~300Mbps
TP-Link T2U Plus - 100Mbps, ~300Mbps
TP-Link T2UH - 100Mbps, ~300Mbps
TP-Link T2UHP - 100Mbps, ~300Mbps

TP-Link T3U - 500Mbps
TP-Link T4U - 500Mbps
TP-Link T4UH - 500Mbps
TP-Link T4UHP - 500Mbps

TP-Link T9UH - 800Mbps

D-Link

D-Link DWA-171 - 100Mbps, ~300Mbps
D-Link DWA-172 - 100Mbps, ~300Mbps

D-Link DWA-182 - 500Mbps
D-Link DWA-192 - 500Mbps

Tenda

Tenda U9 - 100Mbps, ~300Mbps

Tenda U12 - 300Mbps, ~500Mbps

~Denotes highest achievable speeds, but only under optimum conditions.

DISCLAIMER - All recommended routers and wireless USB adapters, and the speed they support, is a theoretical maximum and might not support real-world tests. This is only a general guide to help you to decide which would be suitable for your own use, so please be aware of that fact and do your own research, before you decide to buy anything that is listed here. Thank you.


Notable links for more networking info and knowledge:

1) Blacktubi personal website. Highly recommended for networking topics and reviews. Click here.

2) Jjuggler personal website. Excellent for gadget reviews as well as general networking information. Click here.

3) OOKAS website. One of the best sellers of home networking equipment online.Click here.


*Thank you to @blacktubi, @Jjuggler, @wilson1stop, @wshoh, @JohnLai, @Doraku, @soonwai, @dickybird, and @imalmighty for their help and contribution throughout this thread and previous Unifi threads. It is much appreciated.

**Many thanks to @blacktubi, and @soonwai, for their amazing knowledge on their separate respective thread, and @blacktubi and @Jjuggler, for the link to their separate respective personal website.

***Guide created and written by SilentVampire - created on 24 August 2018, updated on 1 October 2019.





Added on TM UniFi Glossary Menu

uniFiTV Link: YouTube F.A.Q

TM UniFi Announcement & News

Official Website: TM Website TM Twitter Unifi Twitter UniFi Support Twitter UniFi Website UniFiTV

Related Website: UniFi Wikipedia UniFi YouTube UniFi Facebook

Online Help & Support: Payment Guide Payment Channel OnlineHelp Speedtest F.A.Q

Technical Assistance 24/7: 100
E-Mail Support: [email protected]

Complain to SKMM/CFM: SKMM CFM


This post has been edited by SilentVampire: Oct 1 2019, 08:21 AM
TSSilentVampire
post Jan 31 2019, 12:51 PM

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TSSilentVampire
post Jan 31 2019, 01:01 PM

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QUOTE(NubPro @ Jan 31 2019, 01:00 PM)
Currently using 300mpbs.

But TM provided despicable router, only supports til Wireless N and Archer C7 v1 lagi.

Can request for new one ah?
Sifu any tips
*
Nope. You will have to pay, or get a free one and sign for further 24 months. Might as well get your own. See green text in 1st post for list of recommended routers.
TSSilentVampire
post Jan 31 2019, 04:55 PM

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QUOTE(chun_chet @ Jan 31 2019, 04:19 PM)
Hi guys,

My unifi plan has been upgraded to 500mbps, and then i contacted TM to change my router. So they came this morning and upgraded the router to TP-LINK Archer C1200.

On default, they are using cat5e cable and my BTU is Alcatel Lucent I-240-G. The unifi tv box is also connected to the router. And i setup the router using unifi mode, qos off, nat boost on, with dual band enabled. Checked the router firmware, it is the latest.

Although my new laptop does not have LAN port but it does support 802.11ac (which should be able to reach 500mbps through WiFi).

I understand that the speed of 5ghz will get weak when the device is far away from router. BUT when i test the internet speed while sitting right beside the router, i can only get maximum 280mbps of speed while connecting through 5ghz.

Master sifus, what went wrong on the setup, and how do i reach 500mbps on WiFi.

Thank you in advance!!
*
You screwed up by asking TM to change your router. The TP-Link AC1200 does NOT support 500Mbps on Wifi, as you now know. Look at 1st page, 1st post, green text, for list of compatible routers that support 500Mbps. The TP-Link AC1200 is not one of them, and you should have bought your own rather than asking TM to change for you.
TSSilentVampire
post Feb 1 2019, 02:18 AM

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QUOTE(chun_chet @ Jan 31 2019, 05:09 PM)
Yeah you are right, do you think i can call TM to cancel the upgrade? Alright then does it support up to 500mbps through LAN?

Damn i f-ed up. Should have read this earlier..
*
Not likely. TM won't cancel the upgrade now. It does support 500Mbps through LAN, so it is something at least.

QUOTE(System Error Message @ Jan 31 2019, 05:46 PM)
i've tried prolink cat6 and also amp netconnect heads, only 100Mb/s which i suspect is because of the connectors. When buying the AMP Netconnect brand, please check properly as many sellers are selling variants that only sync at 100Mb/s without giving much information about the cable or even the connector.

Ugreen is pricier but also better.

it may be better to actually quote the exact SKUs that will sync at gigabit speeds especially for those who need to do their own wiring and want to save money.
*
Ah, thank you for the info. Didnt know that they are that unreliable. It is weird though, some have swear by it, but I guess your results might vary.

QUOTE(Canfloat @ Jan 31 2019, 07:55 PM)
Boxes just appeared in lorong behind my place smile.gif

I'm still looking at the price points and shopping for resellers smile.gif

I should expect to get free 24h installation, 100Mbps for RM129, 1 TV package but no more STB, free router + whatever incentives the reseller offers, right? Any charges or surprises I'm missing out on?
*
Yes. Better to get your own router though, and keep their stock router as a backup.

QUOTE(JohnLai @ Jan 31 2019, 08:19 PM)
Just appeared?
Wait another 3 months. Maybe 4 months. yawn.gif
*
I agree. Talking from experience?
TSSilentVampire
post Feb 1 2019, 10:44 AM

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QUOTE(System Error Message @ Feb 1 2019, 02:33 AM)
Its more to do with sellers not giving info so people think the cable would sync at 1Gb/s, when i look at other sellers and questions closely i then find out stuff like the connector only rated for cat5 rather than cat5e or cat6.

Other than Ugreen, i suggest going with cat6 at least when buying fully made cables as many of them over hype their rating, so a cat6 could actually just be cat5e instead, its widespread in the industry. Have to look very closely at the seller, description and Q&A not the reviews to ensure that the entire cable will sync at 1Gb/s. Have to look at various other sellers, even google search at times. The brands you mention do make good cables/connectors but they also do make crappy ones too and there are sellers that dont give any info, so have to becareful.

I just got new AMP Netconnect connectors that are supposedly rated for cat6, so i will be testing it with prolink cat6 cable. I did check the prolink cable with digital calipers, but its more towards 24 AWG then the reported 23 AWG of conductor.

The cost for a cat6 cable of CCA should be less than rm 2 per meter (including the connector and shroud) that would fulfill 10Gb/s on short distance. I have no SFP+ ethernet connectors so i cant test that, but should sync at 1Gb/s if you were to purchase a whole spool of cables, heads and shrouds if you have to wire a lot of stuff and are willing to do it yourself. Even the toolset costs around rm 30, just have to remember to push in as much of the shielding as you can and that shielded cables are unnecessary. For permanent installs though the cables should be full copper which would cost more but would hold up better. CCA is actually better if you have to keep the cables portable. It doesnt really matter what conductor is used as long as it keeps to the ethernet standards
*
I agree. Buying Cat 6 is better than 5e, as lots of Cat 5e is rated for Cat 5 actually, as you say. Price of Cat 6 is also comparable to 5e and it is better to buy Cat 6, over 5e anytime. That is why I recommend Cat 6 over Cat 5e anytime, and you don’t really need SFP+ to test, instead just get Cat 6 from a reliable seller, and you should be fine. 10Gb/s is just overkill for now.
TSSilentVampire
post Feb 1 2019, 01:39 PM

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QUOTE(System Error Message @ Feb 1 2019, 01:36 PM)
just checked, cant trust AMP Netconnect, only syncs at 100Mb/s even after verifying the connector is for cat6/ca6a cables.
*
That’s just sad. Thank you for the info.
TSSilentVampire
post Feb 2 2019, 04:05 PM

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QUOTE(kazekage_09 @ Feb 2 2019, 01:37 PM)
After some reading I finally understand a bit about all these. laugh.gif

Berween these model which is the best?

For router:
RT-AC66U
Archer C2300
Archer C3150
DIR-882

Adapter:
TP-Link T9UH
D-Link DWA-192

Cat6 cable:
Can suggest me reliable brand?

Many thanks!
*
Archer C3150, and T9UH, and Cat 6 is Dintek.

QUOTE(yoongjun @ Feb 2 2019, 02:26 PM)
Recently got upgraded to 800mbps but even with gigabit router unable to reach even 500mbps. Complained to TM but they only said will send someone over to check after CNY.

Anyone got any ideas or similar issue?

Tried two Routers:
Asus RT-AC55UHP
Unifi TP-LINK Archer C1200

https://imgur.com/a/obKb0xS
*
Both does not support 800Mbps on WiFi but does on LAN.

This post has been edited by SilentVampire: Feb 2 2019, 04:05 PM
TSSilentVampire
post Feb 4 2019, 01:37 PM

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QUOTE(borgyang @ Feb 4 2019, 11:57 AM)
Hi guys,

My equipment specification as below.

BTU: ONU-HUAWEI-HG8240w
Router: RG-DLINK-WBR2300
Plan: Unifi Turbo 300Mbps
Device: Laptop / iPhone
Device spec: 802.11ac Dual Band with 2x2 MIMO 867Mbps

I just checked my old router wireless settings. It seems like it does not support dual band and can only support 2.4GHz 802.11n with bandwidth 20/40MHz (maximum link speed 144.4/300Mbps). Speed test result get maximum around 80Mbps regardless of bandwidth selection 20/40MHz.

My laptop LAN port supports Gigabit connection. When I connect my laptop to the router LAN port using CAT6 cable and it shows 100Mbps link speed only. I read the first post green text and found that this router model is not included in the green text. So does it mean that this router does not support gigabit speed on LAN?

I also tried to connect my laptop directly to the BTU using CAT6 cable. The link speed shows 1Gbps. However, it seems like there is no internet access and I have no idea how to access to the BTU GUI webpage. Is this normal?

I suspect the router is the bottleneck. If this is the case, I might need to upgrade the router. Anyone can confirm this? Thanks in advance.
*
It obviously does not support gigabit LAN. There is a reason why I wrote that you need to change it if you are still using any of the older models. Refer back to the 1st page, 1st post, green text, and get a router that is MUCh better than your current one.

TSSilentVampire
post Feb 4 2019, 08:38 PM

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QUOTE(JoBigShow @ Feb 4 2019, 06:23 PM)
Thanks!
At this point I'm happy for any solutions. I narrow it down that it's router or cable related, TM has confirmed to me they already unlocked the bandwidth remotely on their side, and I spent time over the weekend learning how to configure the btu, and it's surely 1gbs.
*
Test with another router, and another cable.

QUOTE(BayuDroidz @ Feb 4 2019, 08:23 PM)
Hi Gentlemen,

Decided to buy an Asus GT-AC5300, so did some survey at online shopping site. Cheapest I've found is RM1650. Eventhough it's 5 years warranty, reseller mentioned can only change 1 time only for warranty if faulty. The rest is selling RM1.9k above.

So here goes my question:

1. How prone does this router on being faulty?

2. Since its 5 years warranty, I should be able to make claim everytime its faulty within 5 years right?

3. Which reseller and price is the best to go with? Any recommendations?

Thanks guys.
*
1. Hard to tell.

2. Yes. Directly claim with Asus if possible.

3. You have to do your own research, and make sure it is Asus Malaysia unit.


TSSilentVampire
post Feb 4 2019, 09:20 PM

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QUOTE(borgyang @ Feb 4 2019, 08:56 PM)
TP-Link Archer C6 is good enough for 300Mpbs?
*
Yes. It is. But keep in mind that you will need to be on 5GHz AC to get the full speed, so the router will have to have a strong 5GHz signal.
TSSilentVampire
post Feb 5 2019, 05:10 PM

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QUOTE(finalmakers @ Feb 5 2019, 01:27 PM)
my connection is being down and up for past these 3-4 days..

not sure if it was from my router but before this it never happen..

the connection will disconnect itself and i need to wait for like 5-10 min for it to be up again..

it happen for like 4-7 times a day

router use = archer c1200 (tm stock one)
*
It is probably the Archer C1200. Try changing router and see if that makes a difference.
TSSilentVampire
post Feb 6 2019, 12:54 PM

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QUOTE(finalmakers @ Feb 6 2019, 04:03 AM)
i just report to TM this evening and guess what..

they just reset the port from the system and the connection problem that im having just went away.. icon_rolleyes.gif

i might get a new router later ( the current router is really slow to "up" when i try to reset the connection )
*
Good to hear that. If it is still working, you can still use it for now.

QUOTE(PJng @ Feb 6 2019, 12:37 PM)
I know as i read multiple time ipv6 is not stable yet,
But how to enable? I choose dynamic nothing happen, static i need key IP, what ip need to key?
Using TP Link WR841HP
I google only see set up using TM stock router
*
Don’t bother with IPv6.
TSSilentVampire
post Feb 6 2019, 11:56 PM

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QUOTE(kerolzarmyfanboy @ Feb 6 2019, 08:40 PM)
hi fellas, i'm new here.

I'm having some issues with the default TP Link C1200, for the past few months it's almost always in 100% cpu load despite there's very few clients (at most probably like 1-3 client)... and I already disable all the cpu intensive features (QoS, Virtual servers, ipv6, etc)

i suspect the cpu load is also the reason i've been having frequent packet drops.. can't even voice chat properly..

time to change router?
*
Yes. See 1st page, 1st post, green text, for list of recommended router based on your speed. That C1200 is well-known for having problems.
TSSilentVampire
post Feb 8 2019, 04:45 PM

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QUOTE(IcyDarling @ Feb 8 2019, 03:42 PM)
Also, since the Turbo, unifi notify me that my current router doesnt support up to the 500mbps upgrade that I have, so they gave me an option to buy from them.

But they dont say which model is it? Is there anyways to ask them before the technician come to install?

It doesnt really matter to me what brand or model really, jz that I want to make sure they can support the 5.0 ghz bandwidth.
*
Buy your own router. They will provide a router for you, but it won’t be able to support 500Mbps on WiFi, even in 5GHz. Refer to 1st page, 1st post, green text, for a lesson in basic home networking and list of recommended routers.
TSSilentVampire
post Feb 9 2019, 03:19 PM

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QUOTE(z_c00l @ Feb 9 2019, 03:00 PM)
After weeks of failing to achieve Turbo speed, technian finally come to my house and setup. Change router and settle. Learn something too. Will share later after playing around and doing a few more testing.
*
Read 1st page, 1st post, green text, and you will learn much more. Change router and you will get the speed. Not sure why it take you weeks to finally achieve turbo speed.
TSSilentVampire
post Feb 11 2019, 06:57 AM

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QUOTE(CYT9999 @ Feb 11 2019, 12:27 AM)
Shortly replying to your post, I decided to use FireFox browser since you have used it in your attached image to check whether the culprit is due to browsers. Viola!! My download speed now consistently stays at 750mbps and above. Google Chrome browser and Microsoft Edge are limiting my download speed on my windows 10 1809 system!!. I have no idea why the popular google chrome browser with the latest version is limiting my download speed on my system. Same goes to Edge browser. Thanks Bro ! I can now proceed to upgrade my router to ac3150 model to enjoy higher WiFi download speed. Thanks for mentioning about the impact of browser.  rclxm9.gif  rclxms.gif
*
Might as well get the TP-Link AC3150 V2, rather than the D-Link. Good luck.
TSSilentVampire
post Feb 11 2019, 02:31 PM

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QUOTE(edgecrawler @ Feb 11 2019, 02:30 PM)
https://i.imgur.com/uiH8gvD.jpg
Just got a replacement modem from TM. Does anyone know the model of this router?
Thanks.
*
Look at the bottom of the modem or BTU, and see if there is a label.
TSSilentVampire
post Feb 11 2019, 02:56 PM

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QUOTE(mysh @ Feb 11 2019, 02:38 PM)
Hi Guys, recently just turbo-ed to 800mbps, dilemma between
1. Asus AC86U from Taobao
2. TP-Link AC3150 from Lazada/Shopee

Need some advice.
*
TP-Link AC3150 from local sellers. I would recommend the Asus AC86U but if you are getting it from Taobao, just be aware that there is no local warranty. You will have to send it back to China if there are any issues.
TSSilentVampire
post Feb 11 2019, 06:55 PM

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QUOTE(IcyDarling @ Feb 11 2019, 04:01 PM)
Anyone know if DIR-615 router support gigabit ethernet or not

I currently have this model, but I was recently turbo-ed to 500mbps. If wired connection can utilize it, then i wont be bothered to change.
*
Read 1st page, 1st post, green text. It will answer your question, and by the way, that router is ancient. I recommend changing it ASAP.

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