Here part 2 now.

Streamyx Cool Uni pack



Lowyat.Net Unofficial FAQ
1. Can I upgrade from my existing streamyx?
According to official TM response, it is possible to upgrade smoothly as long as the applicant is eligible. However as our experiences tell, it is not always possible.
Situation 1: The streamyx belongs to an eligible student's name. Smooth upgrade is possible. No termination, no quarantine, no downtime. Conclusion: GOOD
Situation 2: The streamyx belongs to dad/mom/bro/sis/whoever who is not eligible. Upgrade may NOT possible.

NOTE : Sometimes it will take a long time to upgrade from same package (i.e 4Mbps Combo to UniPack). You may have to call up TM and bug them up to speed up the case. Do that after a week or so , so that they can process it.

2. What should I do if I fall into "Situation 2"?
Solution 1: Terminate both homeline and streamyx. Reapply both again using an eligible student's name. You will lose your existing phone number but negligible downtime.
Solution 2: Terminate only streamyx and wait for 30 days quarantine. Then, reapply. Estimated downtime: 1-2 month. Existing phone number unchanged.
Solution 3: Subscribe for another set of homeline and streamyx. You will then have 2 homeline.

3. What if the existing streamyx has remaining contract months with TM?
If you fall into "Situation 2", you will have to pay the penalty (remaining subscription fees) to terminate, before you can resubscribe Cool Uni Pack. Your only possible option is to subscribe for an additional set of homeline and streamyx.

4. Does it matter if the existing homeline does not belong to the eligible student?
Not a problem. If the homeline isn't yours, you need to provide photocopied IC and signature of the homeline owner on the application form.

5. Does early subscriber enjoy RM12 reduction of subscription fee?
All subscriber enjoy the new rate from 1st April 2010.

6. What is the Netbook model?
HP Mini 210-1073TU worth of RM1100 (MSRP)

7. What is the Netbook quota?
According to Bernama news, there are 100 000 netbook to be given away

8. When will this package end?
No one will know. First come first serve basis.

9. Are the mentioned subscription fee inclusive of monthly rental?
Yes

10. I upgraded to Cool Uni recently and I want to know its status
Check https://mips.tm.net.my/SelfCare/maintenanceordercheckservlet
http://sams.tm.net.my/marketingcenter/search.asp

11. Hey, I went to xxx TMPoint and the staff told me something different from this FAQ!
These FAQ are a compilation from real experiences from several members. No member or Lowyat.Net is responsible for any misinformation within this unofficial FAQ.

12. How do u get ur netbook?
HP either call u when is it u r free then HP will deliver to ur hse or send email to ur streamyx email or personal email to confirm the delivery date and correspondent address. or else read the FAQ below

13. How do I check my netbook shipping status , etc...(netbook related) ?
Call 1800-88-6998 and press option 2. * Call via fixed Line avoid Telco Charge.

Tell the reception you are from Cool Uni Pack, they will ask for your house number. If order been receive by Hp , you
most probably get a Web order number to track it online.

Once your order received, you can assume it will reach in the current week or next week.

Order Status Page - https://h20497.www2.hp.com/os/simpleView.tcl

14. ZOMG , I've waited for a long time and yet I dont get any replies from TM..What do I

Make sure that your application is processed. Its very important to have the conformation slip , if you dont have the CONFORMATION slip it simply means that your application is not processed


15. Why some people here can get higher speed/special package , blah blah blah
Again it all boils down to the techie , the TM point. A lot of factors and how you deal with things. For instance some folks were able to subscribe for the RM 10 talk plan , others were not able to do. It depends on the individual TMPoint. If they say , yes its possible. Then yeah , otherwise you gotta persuade them. It may or may not work


FAQ

1. What is Streamyx Cool Uni Pack™?
Streamyx Cool Uni Pack™ provides UNLIMITED Streamyx Broadband together with a Netbook, FREE WiFi Modem, Netbook delivery, songs download @ Hypptunes and also Streamyx Zone ID with 0 entry cost!

2. Who is eligible to subscribe to Streamyx Cool Uni Pack™?
The package is only eligible to 1st or 2nd year IPTA/IPTS with endorsement from the respective universities. Diploma n Degree only

3. What is the basic requirement for me to subscribe the package?
You must have a TM Homeline or TM Home Prepaid before subscribing to this package.

4. Can I apply for this package if the TM Homeline is not under my name?
Yes, you may to apply for this package. However, the owner of the TM Homeline has to give authorisation for you to use the line for the Streamyx installation.

5. Is there any special offers on new TM Homeline application with this package?
Yes, you can enjoy the FREE installation fee worth RM50. A deposit of RM75 will be chargeable in your bill. You will also need to pay for the internal wiring during the installation of TM Homeline which will be paid by the student direct to the installer.

6. How do I subscribe to this package?
To subcribe, you just need to visit any TMpoint or TM Consumer Sales.

7. How long is the delivery period for this package?
For TM Homeline that is already activated, it will take approximately 7 days to install & activate Streamyx. Upon successful activation of Streamyx, the Netbook will be delivered to you within 14 working days.

8. Will I be entitled for any discount on the package since the Netbook is only delivered within 14 working days after
activation of Streamyx?
You will get 50% discount on the 1st month subscription fee.

9. Can the Netbook be delivered to a different place?
For security reasons, the Netbook will only be delivered to the Streamyx installation address. If customer is not contactable for Netbook delivery within 1 month after Streamyx installation, then TM has the right to terminate the Streamyx service or change to other Streamyx package.

10. How will I be charged for this package?
The monthly subscription fee of this package will be charged to you via 'Bil Telefon & Multimedia' issued by TM.

11. Is there any minimum contract period applicable for this package?
The minimum subscription period of 2 years upon successful activation of Streamyx is applicable for this package. For any premature termination, an administrative fee of RM600 will be chargeable.

12. What happen if the ADSL port is not available for the TM Homeline number?
For any unsuccessful application of this package, you are allowed to nominate another TM Homeline or TM Home Prepaid line by filling up new application form.

13. Who will get the FREE Streamyx Zone ID in this package?
The student who has successfully subscribed to this package will be given a FREE Streamyx Zone ID which can
be used at all Streamyx Zone locations.

14. What happens if the Netbook is stolen or missing within the warranty period?
The Netbook will not be replaced as the warranty only covers the maintenance of the Netbook. However, you will still be charged the monthly subscription fees.

15. Is there any capped on download limit?
No

16. Procedures on how to apply streamyx coolunipack!!!important
Ask uni to chop in the application letter and endorsement letter/offer letter saying that u r the student. Bring ur IC, endorsement letter and application letter chopped by uni. application form must be fully filled

If your university is not in the list here , dont worry. Just scroll down and read


Terms & Condition

* For IPTA/IPTS students preferably 1st or 2nd year.
* Minimum subscription period of 24 months. Customer are not allowed to terminate during the contract period .
* Netbook warranty will be 2 years.
* Student are not allowed to make last minute changes on the delivery and installation address.
* This promotion is open for Malaysian student only.
* Netbook will be delivered upon successful of Streamyx activation.
* Installation and Delivery address must be same.
* TM will issue a monthly bill upon successful of service activation.
* Netbook vendor will responsible for any defects of the netbook during warranty period
* Delivery of netbook requires approximately 14 working days from date of successful registration.
* If netbook lost within subscription period , payment still needed until end of subscription period.
* After 24 months , student still enjoy monthly fee of RM50 according to their packages.
* This special packages valid for SUCCESSFUL Streamyx installation and activation ONLY. Thus, TM Homeline subscription before the said event is treated separately and subject to TM Homeline Terms & Conditions.
* Customer will be provided FREE wireless modem with 12 months warranty from the date of installation.
* If customer is not contactable or unreachable within 1 month after Streamyx installation , then TM has the right to terminate the Streamyx service or change to other Streamyx package.
* For the 1st month, student will get 50% off from the subscription fee.
* Online registration is not applicable.
* Administrative fee of RM600 will be charged if student terminate within the subscription period.
* Connection fee of RM50 for new TM Homeline will be excluded.
* Deposit fee of RM75 will be charged for TM Homeline.
* Internal Wiring for TM Homeline is chargeable (RM30- RM50).
* Subject to Streamyx service standard Terms & Conditions.

Universities involve



Q : My Uni/College is not in the list .....Help !
A : Dont panic. Just go to TMPoint and provide all documents , you may want to request for photocopied accreditation letter of the university (saying that the programes are approved by the Ministry of Higher Education) of your course (may needed if your university/college is unheard of). It all boils down to the manager of that TMPoint. If he says well you're good to go , you're good to go , otherwise its a no go

PM me if there is any update coz i left out many post. Repeated question will be ignored

This post has been edited by prasys: May 19 2010, 11:05 PM

o.O so fast v2?

goin to 2000 post so i start a new 1

do PM the TS of v1 to close the 1st one avoid confusion

from v1: http://forum.lowyat.net/topic/1288553/+1920

one question..

i wonder does thr any notice in their system stating tat we are under quarantine??

so many ppl get their netbook liao.. i aso wan..

Wow.. version 2 already

should be over 2.5k post only start new thread neh~

Whateverr.. Version 2!!! Woot!!!!

wondering where is the 20m package! hahaa

version 2..wow...i have been following so many pages..

In my dreamzzz...

This post has been edited by lowyard: Apr 8 2010, 11:44 PM

Lol.. true..
btw, u see my speedtest on my 4mbps package

wow, what happen? seems like supernatural d.

not sure.. but my download speed are still the same

is it possible to fix 2 homelines in apartment??

yes

---

Added on April 8, 2010, 11:47 pmtry the speedometer at tmnet website. that will more accurate.

This post has been edited by ginolo: Apr 8 2010, 11:47 PM

Wow!! You must've come here from the future! Tell me whether the PS3 or 360 died first?
And does the PSP2 have a second analog nub?

This post has been edited by lowyard: Apr 8 2010, 11:54 PM

60mbps is just the cache of the website i think...you will always see that in the forum but not really that fast...

yea.. my speed only 3010kb
need complain jor



Yea, u were correct..
I think something wrong with speedtest.net website

so fast version 2?

too many complaints.... ...


as for me,i'm waiting for them to activate streamyx for me only....i have already get use to their slowness d.... ...

v2 liao?

how do i check my application status? the link provided in the unofficial lyn faq when i click it i get MIPS -Error..
'The System has encountered some data integrity errors
Please contact the System Administrator and pass this Exception Message:
JSPG0036E: Failed to find resource /LoginMenu.jsp'

any1 encounter tis?

good thing got faq, else ppl will keep asking same question again and again

juz activate my line at hometown yday, TM is quite efficient nowadays, juz take 2 days to process my case~
now waiting the netbook to be deliver~

i think its luck....

yups~
last time i subscribe a new line take about 1 months to go~

Well, it seems like if there are no other problems with your line, then everything could go superbly well. Like my case, got this one problem, and that's it... Stuck foreverr..

# HP 2 Year Return to Depot Service for Netbook and Mini Notebook [UL028E]

hi guys, what does the quote above mean? stated in my email from HP

I remember a Streamyx Reseller share her thought with me, she told me that the MIPS system is to designed to have 30days quarantine to prevent customers abusing their broadband package.

do we need to show them (TM staff) about the University Confirmation/Acknowledgement Slip/Letter, to prove that I'm am 2nd year student ??


roughly there are still how many Netbook left ?

besides FREE Netbook, they also FREE WiFi modem, right?

I'm planning to apply another/new Home Fixed Line to avoid Temporary Suspension/Cool-Down/whatever interruptions...

Everyday I need Internet access...

This post has been edited by kok-yew: Apr 9 2010, 08:59 AM

called to 100 and told me no application frm me... lodged MCMC complaint ... Apperantly they push the responsible to Agent.

Hmm...
In my opinion...applying new homeline and change new number is the same.
But somehow, when u apply new homeline, i felt that the progress might be delay as it depends to ur area contractor....some of them their productivity very slow.
They will delay to come to ur house and install the wire.

For my case, I request the TM Staff to change my current number so i get a new number WITH SAME OWNER AND SAME ADDRESS
i waited 4 days and my number changed.
By doing so, I can also avoid the WIRE fees (RM30) and no need to wait the contractor to come my house cos they can change directly from the system.

I just went to submit my application form registered with the new number i get.
I just got the confirmation slip printed out to me....
Now waiting for Stremyx + Netbook :-)

anyone apply thru TMpoint PJ ?

any diff requirement ?

netbook shud b a lot lah...cos Pm baru announce the new pricing...less than a month ago...

free wifi modem?..yeap...they will give a another free one...Rgier is the brand...its build by Tm if not mistaken..but oso gud too...

The newer batch will get Innacomm W3100.

http://forum.lowyat.net/topic/1306347/+0

here's some pictures and spec for the modem. oni single port though..

Want To Ask

If Apply For New Fixed Line.

Means That My House Will Have Two Fixed Phone Number?

Do we need to register the HP netbook ourselves?

yes, this is what im having now

The photocopied I/C and student card need to be certified by the school? What about the photocopied I/C of the line owner?

no need. they even help to photostat when i lack 1 piece of document

just called to HP to check, mine netbook delivery will delayed due to we requested to chg the recipient detail.... sien

No

i am using celcom with 384kbps and i pay 68 per month....and now streamyx got same price and free a netbook.....but i scared line not good in my area.....should i change it to streamyx??????????
need some opinion...

celcom broadband is wireless.. streamyx is wired broadband.. do clarify this.. of coz if u only use at home then streamyx is a better choice.. summore they are giving free streamyx zone id..

During Cooling Period,

Which Best Alternative For Broadband Service Provider.

This is so sucked up!! I went to TMPoint Serdang just to find out their service is offline. I really hope the TMpoint Kajang isn't affected coz I want to go there tomorrow.

let me introduce to you; MAXIS...free modem...subsribe for 3 months...

Sorry. Abit Off Topic

But Useful For Those In Cooling Period

Maxis? 3 Month? How Much? Got One Months ?

question here, answer needed,
just check my hometown 512kbps performance. the speed is capped at 485kbps. Would like to ask that what is the actual capped speed for 512kbps?

Maxis Advanced Lite Youth RM48/month 2GB quota.

This post has been edited by mengsuan: Apr 9 2010, 05:34 PM

referring to this..: http://forum.lowyat.net/topic/660593

its a long thread...so let me summarise for u...

Maxis Broadband (BB): lowest package: RM 48.00 per month....NO CONTRACT..meaning anytime u can cancel it...1 month pun boleh....their data limit is 1.5GB, exceed it they will throttle ur speed...BUT u dun have to pay for the exceeded data usage...

BUT for now, they got promo: subscribe to 3 months, u get a free modem...u pay upfront Rm99.00, then the following 3 months u pay Rm15.00, then on the fourth month baru u pay Rm48.00...cos they rebate the upfront payment of RM99 (into Rm33 per month for 3 month)...

u can only subscribe to 1 month IF u got ur own modem..otherwise u cant use it at all..a modem cost around Rm125-2++...if u subscribe to 1 month, they only give u a 3G sim card...if u dun own a modem, u can use it...

further discussion, go to the above thread...anymore discussion here later me kena warning...

---

Added on April 9, 2010, 5:39 pmhow do u know the capped speed?..or maybe tat is the speed at the time u test...

This post has been edited by fastreader: Apr 9 2010, 05:39 PM

lousy 1...they are the gov company to provide wired broadband and always their own service off9...do wat oh then always maintenance zz...always tis few reasons to delay...

If you already have the 3G modem or want to use a 3G phone, then you might try for Celcom broadband coz they offered higher 5GB cap quota when compared to others. For the best value for your money, try the broadband daily of the broadband you wanna subscribe. Then you can see which one is best in your area coz in my case, Celcom performs better than the others for the time being.

This post has been edited by lowyard: Apr 9 2010, 06:06 PM

After 3 weeks of waiting, finally, everything settle, including gt the netbook d!

one ppl can subscribe how many package?as the contract doesnt mention cannot subscribe more than one package..

Wallace, walla!! You're so lucky! Be grateful k.. huhu..

But guys, why the HP Mini 210 in this pic is different than the one we're getting? I like the one in this picture. Different keyboard layout and Glass LCD Screen.







This post has been edited by lowyard: Apr 9 2010, 07:11 PM

hey, a 2nd homeline is only RM10 per month right? I dont want to terminate the 1st streamyx until i get the 2nd hahaha. 30+ days without streamyx sounds like torture.

Nope. If you apply NEW homeline for your Unipack, the homeline is FoC. E.g. 4MBPS Unipack with NEW Homeline = RM88 per month ONLY.

But if you install new homeline, of course you will be charged. (RM30 if use EXISTING wire, means REPLACING the old wire; or RM50 if pull new 1)

did you factor in network headers and overhead and packet loss?

Cost reduction. Our variant is 1073TU compared to 1003TU of retail units.

how to claim the warranty of the free netbook?got gv warranty card izit?or if spoil need to send to tm?

1mbps package got limit quota?

This post has been edited by ljf123: Apr 9 2010, 08:16 PM

but the keyboard looks so weird .. diff ppl diff taste..

This post has been edited by weikeat90: Apr 9 2010, 08:12 PM

I c.. I prefer 1003tu then.. Their keyboard and screen mimics the expensive Apple MacBook Air/Pro.. Price in garage sale got?

This post has been edited by lowyard: Apr 9 2010, 08:16 PM

Are Tunku Abdul Rahman College students applicable for this promo?

I think all college/uni can apply..

Great. Thanks for the info.

Will I be out of Internet if I subscribe now? Since I already having Streamyx 384kbps here in this house. If so, how long do I need to wait for TM to process and activate my line?

Hmm do I need a letter from the university? I already got the form chopped and signed.

EDIT: Can the first post be updated to include what we need during the application.

This post has been edited by Demonic Wrath: Apr 9 2010, 08:49 PM

Basically the FAQs infront already covered all these.
But then, nevermind...

Depends on what method you use.

If streamyx is under your name, no contract - direct upgrade should be fast.
If not under your name and you choose to terminate (use back old phone no. to register unipack) = wait 30 days quarantine, then apply for unipack

If new homeline + unipack streamyx = suppose to be fast (3~10 days for homeline + streamyx installation, netbook is within 14 days after installation) as long as no problems in between (such as no more port, area not supported, contractor cannot contact you, etc.)

That day I went TM Kepong and the staff said TAR college is not in the list. So cannot apply. Try to ask at ur place there.

I don't see the point forbidding students form registering for this package since we are Malaysians who are currently studying and therefore deserves this offer!!

I think TM is making a loss with CoolUniPack. Before this, any 1st and 2nd year student can apply. Now its limited to DIPLOMA and DEGREE students only.
However, most 1st and some 2nd year students who are doing FOUNDATION (A-lvls, MUFY, SAM, etc ) cant apply for it. Dirty scheme by TM?

go other TM point and try ur luck..
many private uni also included, it is impossible that KTAR not included..

Today went to the Kepong TM point to take the original form of the cool uni pack [my college dont accept photostat one]

Guess what, they system is offline [non of my business since i am just taking the form]
What bring me furious is that they did not have the original form, fine.
But that xtupid staff try to make me a fool by giving me a staff netbook form, i asked her about this, and she told me " you no need to care about all this, just fill in the form, and we will do the rest" . wtf !!! .

The staff there is also dont really know about the rules.
I asked them can i apply if the homeline is not under my name, they say cannot, i keep on insist this and she just show me her lanci face. I asked for the brochure, and show her the FAQ, only then she act like blur-blur and ask the officer.

So try to avoid TM Poit Kepong if possible.

And would like to recommend the Wangsa Maju TM Point [near the Wangsa Walk]
Friendly staff which answers all my question well, and always have the smile on his face.

Is there anyway for me to complain about the TM Point Kepong, as well as giving a compliment to the Wangsa Maju officer ?


KTAR also can apply.

email ur complaint to hotline@mmail.com.my ...www.mmail.com.my , under hotline story

Loss? Ain't the netbook were sponsored by government which is from our money? I appreciate this package and all but limiting certain uni/college seems like defeating the purpose.

how to do the maths?

yup.. they are blur.. but because of their blurness, i can straight upgrade to unipack even my streamyx is under my dad hehe.. blur got pro and cons..
so, if u wan apply in TM kepong, don ask so many question and straight apply.. like me.. the more u ask, the more restrict lol..

This post has been edited by ywkwy: Apr 9 2010, 11:03 PM

Wow.. Your case is very unique..

1073tu can upgrade ram right?

In UiTM Penang they already open both for twice, once in Mid March and starting today...

Im already altered my HP netbook which change my OS to Windows Server 2003 Enterprise E coz Windows 7 fail on netbook...

Yes..


Windows 7 failed on HP Mini? Mind sharing the story to us about the problems you experienced? Coz I find it otherwise... I installed vLited 7 Ultimate on 2 HP Mini 210 less than a month ago without a hitch..

wat u meant by w7 fail on netbook?? care to explain??

LOL!!! Same question at the same time!!

As Installed Win 7 starter.... it has many limitation, Cannot change wallpaper , Cannot use XP mode(very important to me) and more...

then i upgrade it to Windows 7 Professional using Anytime Upgrade...
-Netbook cannot virtualized Windows XP...
-Always consume more CPU usage in inappropriate processes like dwm.exe(desktop windows manager),taskhost.exe, other... thus reduce battery life...
-To run Win7 smoothly, requires at least 2GB RAM but netbook half of it.... even windows 7 starter use almost 800MB of RAM without doing anything....
-Win 7 cannot run some program smoothly... like Mathlab, Fortrain and many.... always stop working...fuss...

That's very true, starter edition sucks.. I see... Have you tried fresh installation on top of the OS and see how it fares?

wow dude.. matlab on netbook ? i did ip on my xps c2d processor also take a few seconds for a 1280x800 picture.. doing matlab on netbook = suicide..

This post has been edited by kennywai: Apr 10 2010, 04:23 AM

i wanna ask the hp mini can install mac os x? hehe

feel disappointed...dun know y direct upgrade also need to wait so long...

.

This post has been edited by peiching1990: Apr 23 2010, 09:21 AM

haiz...dun know lo...just now got call to tmpoint at butterworth one de...but no pp ans the phone...now i want to call 100 and conform again...

bro, it run very smooth or lag?
also since it does not come with any cd/dvd rom, how do u install the ultimate version? external dvd drive or external harddisk?

thanks

Anyone?