woohoo! receive email from HP for confirmation of order. my streamyx was just installed yestd night n notebook is alrdy processing =)

one question..

i wonder does thr any notice in their system stating tat we are under quarantine??

so many ppl get their netbook liao.. i aso wan..

StreamyxCoolUniPack Ver2. is here

http://forum.lowyat.net/topic/1384633

dumbest reseller i've ever seen =.=

the Vin so called reseller really SKL
ahahaha

yes..i dun think they serve any notice when they would cancel ur account..practically they juz cancel it when they want...and then "hopefully" they willl act after 30 days...

that girl name Pennie YenSun @ facebook. look for her by yourself.

SKL streamyx reseller award 2010 goes to him

when those streamyx reseller or tm staff fella trying to key in your new subscription package into the MIPS system, if still under quarantined, the system will pop up error and doesnt allow go for the complete step. u should blame the people who create that stupid system.

Okay, let me explain here. I used this method that recommended by the manager of the TM contractor of my area since year 2003.

According to him, broadband are high speed and required better wiring and setup in order to get less data loss and less frequent disconnection. So for my house wiring setting, they bring in the "fat" wire that can last many years into my room, and then convert the wire into the normal telephone line to plug into my modem. Which means the bandwidth can come in through to my modem very smooth with confident with less data loss and the power are stronger as well. After I did that recommendation, my house internet connection never disconnect unless they refresh the port every week or their station is down. One thing is my area no more refreshing port because I remember before my girlfriend went to Australia, I hold the IP 60.49.xx.xx since January until now, it has been three months and it still NEVER change, which means my connection is never disconnect or interrupted for 3 months. By holding this IP, I can surf every web from the whole world better than other IP address. I also can play Hong Kong game server with minimum 55ms latency to highest 70ms latency.

I recommend people who have frequent disconnection, please do the step below:
- Request for carrying in the "fat" wire into your house, it's better near to your modem, the BEST. Told by the TM contractor and the manager. Will be charge minimum RM50 for the service.
- Check the port outside your home see whether something wrong, or water get into the port, or dirty port. Anything happen to the port will cause frequent disconnection, that is because the connection is very sensitive.
- Request to check the station port and setting, refresh the port and so forth.
- For apartment and condominium owner, I can't help you with this. This is because the whole line are inside your condominium and apartment, that will need a lot of works to workout the problems.
- Recommendation above are for those landed housing residential.

That's why I always tell people, my Streamyx never fails me. It only has problem in connecting the other country, we get high latency and the website are load slower, that's the reason. I'm waiting for this 4MB package, hopefully it will work as perfectly like my current line.

---

Added on April 9, 2010, 4:37 amAnother tips:

- You must know you area TM station where your home connection are connected to there, it is your some kind of "ISP" station.
- Get to know where is the location and it's phone number, my area is Ayer Itam in Penang, so the number is 04-8288888. This number is the Ayer Itam Telekom phone number.
- You must understand how the internet connection going, at least some problem solving skills and do research on the problems.
- Call to the nearest station and ask for queue up information, when is your turn and when they are coming to your house.
- Don't listen to 100 service call craps like changing DNS server, refresh ipconfig and others, I never listen to them. Once I get frequent disconnection, I only ask for filing a report and ask the contractor come to my house and I will explain to them myself.

Yesterday I call to 100 dial service and ask for my Streamyx new application status, the people on the phone told me that she has checked my details, this 10th April the people from my area station will call me up for appointment and do the installation. So if you got slower, either the place where you submit your application form is slow or either your station contractor slower. Mostly are cause by the station contractor I assume. This is because the TM Point service peoples will only key in the information and contact your area station to terminate or active your service, and the queue up information list is in their hand too. So do reach to them and call them up, chase them and pay them some "duit kopi" and they will work faster.

So IF the 10th April the people is coming to my house to do the installation of Streamyx, how fast is my application?

7/4/2010 - Submit application form, applying new TM Homeline and new Streamyx account, both under my name.
8/4/2010 - Around 1PM, my area TM contractor call to my handphone and ask for installing new wiring for TM Homeline.
10/4/2010 - Streamyx installation successful, can straight using it if they activate it on the spot.

Hopefully it goes like this on this Saturday, just pray more. Total it only takes me 3 days to get my Streamyx running, is that awesome?

This post has been edited by oec88: Apr 9 2010, 04:41 AM

Dude, some serious thanks from me there. Wow, fat cable.. Wondering what the real name is.. There's so many useful info up there. Mind commenting my connection quality from this link?

http://forum.lowyat.net/index.php?act=ST&f...post&p=33042005

Oh btw, we already have version 2 of this thread. But reply me k..

This post has been edited by lowyard: Apr 9 2010, 09:04 AM

izit true?? might as well try my luck later.. i ady got all the document ready..

y i can`t send email to help@tm.com.my??

went to tmpoint juz now.. the staff at the counter is a team leader according to her badge.. as previously said, the mips system has a record tat u are in the quarantine period..

however, she said she can help me by sending my application straight to HQ to be processed.. she told me to wait for a week..

i double confirm with her tat izit really can bypass the quarantine period, she said sure can..

so now juz hope they will process my application..

They said the same thing to me before...
Don't fall into their trap.....

The guy said they can send email to HQ and only wait 1 week to process.
Therefore, I trusted him and I terminate my current Streamyx account which is not under my name.

After waited for 5 days, my Streamyx account has been terminated and I was happy and went to TMPoint to meet the same guy again.
He told me that the system does not allow to key in. I ask him to email HQ to faster the process. He said OK...but UNTIL NOW i don't think he already emailed them.

I was fed up and I ask TM staff to change my number to a new number and they process for me.
I mean sometimes they will said something to make u feel better but NO ACTIONS IS TAKEN by them.

Maybe you are one of the lucky guy.
Wish you all the best.
I went to TM Point Kepong by the way.

mine was at tmpoint sban.. she did send the email on the spot.. i even ask her to print out the email for me..

The information is very useful and important. Your modem may be can tell you what is going on with your connection and what's wrong.

As for mine, I'm using RM88 1MB package now and this is what I can see in my modem:
SNR Margin 24 23 dB
Line Attenuation 39 23 dB
Data Rate 1536 512 kbps

@lowyard
For your information, if you always have downtime and dumb internet connection, I suggest you to call professional TM contractor or Streamyx contractor, request them to do something. Ask them is it your home wiring problem and is there any "direct line" needed. If you really go for direct line, then it will cost you some money. Now my new TM Homeline that waiting for the 4MB is the direct line setting, while the old 1MB RM88 one I'm not sure because the wiring is inside the wall and I can't see how long they are.