Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything
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 Apr 17 2010, 12:44 AM
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#1
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Junior Member
428 posts Joined: May 2006 From: JB--Cyber  
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all the person who received the netbook with 2 year free warranty...did you try to check on the warranty period?~~
at here: http://h10025.www1.hp.com/ewfrf/wc/weInput...Product=WK895PA 1 year or 2 year?~ |
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Apr 17 2010, 01:17 AM
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#2
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Junior Member
428 posts Joined: May 2006 From: JB--Cyber
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QUOTE(falconstrike @ Apr 17 2010, 01:12 AM) I tried to check the warranty status and mine is 1 year+ til 8th of June 2011.. how you get the order confirmation email? any way to get it after i received my unit?~i gonna call HP malaysia 2moro for this issue as the HP online chat guy dont really know about this as he from US. and i dont think TM will handle this case. So just now I talked to an online HP technician regarding this warranty issue and he asked for proof that this netbook comes with 2 years warranty.. Then he asked me to forward the proof(I forward the order confirmation email from HP to them). He said they can update my warranty if they certified that the netbook really comes with 2 years warranty.. But all these take around 2 weeks time..   but will call tm 2moro to ask for clarification from them about this issue. 2 weeks...  |
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Apr 17 2010, 01:38 AM
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#3
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Junior Member
428 posts Joined: May 2006 From: JB--Cyber
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QUOTE(falconstrike @ Apr 17 2010, 01:23 AM) do you still remember you will receive an order confirmation email from HP before you receive your unit? normally they will send to your streamyx mail and it will give you the order number.. you can use the order number to check your order status.. I saw "HP 2 Year Return to Depot Service for Netbook and Mini Notebook [UL028E] ".. i never access it since 4 year ago i subscribed to my streamyx... edit: the email also stated that "For Telekom Malaysia ™ related program, you may call the hp Contact Center at 1800-88-2899 Option 2 (TM Unicool) or 1800-88-9799 (TM Steamyx with Free PC)." I tried to call but the office hour is Mon to Fri from 8am til 5:30pm.. and thanks for remind me about this mail account~hahaha~  ...i found that email in the tm webmail acc edi~~ will make a call to hp. mine also stated the same as you~* HP Mini 210-1073TU Netbook HP Mini 210-1073TU Netbook * HP 2 Year Care Pack w/Return to Depot Support for Mini Notebooks and Netbooks [UL028E] yeah~~i called their after sale support right after i found the problem...same result as yours..LOL~ need wait until their working day~ |
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Apr 17 2010, 01:52 AM
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#4
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Junior Member
428 posts Joined: May 2006 From: JB--Cyber
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QUOTE(falconstrike @ Apr 17 2010, 01:42 AM) lol.. you are welcome.. This is the first time I access my streamyx webmail(just for the hp order email).. actually I plan to sell the netbook.. but now the problem is the warranty status at hp website is different from what TM stated.. lets hope that HP can solve our problems.. LOL~~everyone seem totally ignored that streamyx mail account~ me also..just found myself a buyer~ so gonna print out the email and pass to him together~ den on my side, will continue ask hp to change the warranty period in their web site.  yeah~~hope for the best~~  |
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