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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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shikimori
post Apr 17 2010, 04:34 PM

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QUOTE(168257061 @ Apr 17 2010, 01:02 PM)
WOOT. !!!!

thanks dude  drool.gif
i think i apply 2mb line is good enough.  smile.gif


Added on April 17, 2010, 1:06 pmbtw, if the house i stay doesn't have any telekom phone line can i directly use the wifi modem to connect ? smile.gif
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if u can apply 2mb u might as well better of adding only rm5 for 4mb ...
according to them 2mb and 4mb share the same port if you couldnt run 4mb u cant run 2mb
shikimori
post Apr 18 2010, 09:05 AM

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QUOTE(KAHAK @ Apr 17 2010, 04:37 PM)
if i can support 2 MB can i go 1.5MB?
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I don see any 1.5mb package available , just go with 1mb complain like hell and let em capped u higher
speed

QUOTE(prosibu @ Apr 17 2010, 05:01 PM)
they say that if ur house thr cannot support 4mbps then 2mbps wil be given to u <--- ah =.=
yea i also noe tat just RM5 difference ...
can i ask for 4mbps if they really install 2mbps to me? cry.gif
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according to the lady there when i register for my unipack , she said that if u cant run 4mb definitely cant run 2mb
have to take 1mb anyway let the techinian check first stuff like snr margin , line attenuation.

QUOTE(0168257061 @ Apr 17 2010, 05:28 PM)
guess should ask streamyx liao  laugh.gif
oh ya... 4mb vs 2mb diff for Rm5... swt... then why put 2mb plan... not tat worth
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yeah lol who the hell did the pricing stuff .. that guy must be high on weed
shikimori
post Apr 18 2010, 03:38 PM

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QUOTE(adri4n @ Apr 18 2010, 03:10 PM)
so let me get this straight..

pay all the installation fee.. wiring fee

each month pay rm68 (get 1mb line + netbook)

after two years still continue pay rm68 or the charges will be revised? (even if i finished my studies?)
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according to the tm lady she said that you will pay the same amount even after 2 years ...
there is no need to pay for phone rental unless u use to make call with it.
shikimori
post Apr 18 2010, 05:02 PM

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QUOTE(XterNalz @ Apr 18 2010, 03:44 PM)
Don't need to pay for phone rental? Are you sure of this?
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thats what she said ... IRC She said something like this " Jika encik tidak membuat sebarang panggilan bayaran sewa talian tidak
perlu dibuat , hanya perlu membayar bil streamyx sahaja.."

well if i get charge surely i will go back and spank her for giving me false information...
anyway just be to be safe go confirm back with your nearest tmpoint



This post has been edited by shikimori: Apr 18 2010, 05:04 PM
shikimori
post Apr 18 2010, 05:43 PM

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QUOTE(xk2 @ Apr 18 2010, 05:25 PM)
technician  came installed tmhome line last thursday, they said upon receive a call from TM then my streamyx account will be activate =.= i wonder when they will call me . has been waiting few days
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mind if ask something? Did you have your homeline and streamyx install the same day as in the same technician who did your homeline ?
XD im waiting for my turn for them to come ... cant wait anymore lol
shikimori
post Apr 19 2010, 01:03 PM

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QUOTE(btfan @ Apr 19 2010, 10:45 AM)
For those who have managed to register for this, what kind of details and supporting documents do you need to attach to the registration forms? Would only a photocopy of the student card suffice?
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yeah but just in case dont forget
to certified it with your college/uni chop
shikimori
post Apr 19 2010, 03:51 PM

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QUOTE(lowyard @ Apr 19 2010, 02:57 PM)
15/03/2010: Went to TMPoint Serdang to collect the form and get to know the requirements. I was informed that I have several 4Mbps port available in my housing area.
17/03/2010: Went to TMPoint Serdang again to submit the form with all the requirements needed. Since Streamyx was under my name, it was categorized as an 'upgrade' which is easier and faster.
23/03/2010: The technician showed up to install the FREE WiFi modem with 4Mbps. However, due to problems with my line's attenuation and noise margin, seemed like the 4Mbps is not viable. He told me to come over the next day to further troubleshoot the problem.
25/03/2010: Called the technician to come since yesterday he didn't come. About the next day or so, I kept sms/call him to pay me a visit regarding the issue and he said he will but never did.
29/03/2010: Went to TMPoint Serdang again to tell them what I should be doing now? Apply for slower speed or wait for the technician to try to eliminate problem and retry to install 4Mbps again? The TM officer called the technician and the technician said within the next 3 days, a cable expert guy will come over to try to fix the problem.
01/04/2010: Smsed/called the technician again to bring over the cable guy. No respond.
06/04/2010: He picked up my call and said he'll show me the problem in person this Saturday coz I have never met him before because it was my brother who allowed him to install on 23rd.
09/04/2010: Went to TMPoint Serdang to cancel my previous application for 4Mbps to a slower speed 1Mbps so that I can get the netbook quicker I suppose. But things were never on my side. Their system was offline and they can't process a single transaction/application/etc.. No wonder no customer in the premise when I entered.
10/04/2010: Went to TMPoint Kajang (since they open on Saturday) to apply for 1Mbps. When it was my turn, my luck ran away in haste. The system was very slow to the point it was impossible to submit the data that has been keyed-in. Instead, they photostated my application form and said they'd submit them again once the system is fine. I begged them to process my application as fast as they can coz I'm done with waiting. I don't whether they take my words seriously or not.

Fuhh.. So bad la my luck.. The difficulty level was maybe similar to those people who need to terminate their line first.

I'm a student at Malacca and that's why I can only come to TMPoint on Monday or Friday since these two days I have no class.

-UPDATE-
14/04/2010: Received a call from TM Point Kajang and ask bout my details a bit more. By night, I checked mips.tm.net.my and saw my order was successful and my upgrade status is being processed.

Until today (19 April), I received no email/mail/call from TM whatsoever. When will I be getting my netbook and Streamyx Zone ID and Hypptunes thingy? So, it's been more than a month now.

And now I saw this in front of my house.. Does it mean I will be able to apply for 4Mbps soon?

» Click to show Spoiler - click again to hide... «

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lol dude funny pic shocking.gif after this surely 4mb wont be a problem maybe u can even apply for unifi hsbb

u make me scared lol coz I pick 4mb package but not sure if its possible at my home they say like check first
shikimori
post Apr 20 2010, 03:35 PM

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QUOTE(b787 @ Apr 20 2010, 02:17 PM)
If i am upgrade my package from 512kb Combo to the 512kb cool uni pack, will there be any technician to come to my house to configure the setting ? [i have homeline already]

Because i applied on 16.4.2010, and until now no one had contacted me.

Wanna make sure the procedure first before calling 100
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same dude sad.gif applied on that date but yet to receive a call from them sad.gif yawn.gif
shikimori
post Apr 20 2010, 04:43 PM

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QUOTE(vincent_on9 @ Apr 20 2010, 04:03 PM)
i applied new home line together with the streamyx coolunipack, but i received my first month bill with rm26 rental, but no streamyx charges..is that normal or i thought they gonna combine both bill?
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Did you use the homeline to make calls?
shikimori
post Apr 20 2010, 05:08 PM

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QUOTE(steventan85 @ Apr 20 2010, 04:54 PM)
is 100 the considered as ur so-called "calls" ?


Added on April 20, 2010, 4:55 pm

Cool Unipack..not unicool  doh.gif
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I dont think 100 counts as phone call .. since its toll free
shikimori
post Apr 20 2010, 05:16 PM

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anyone here from penang? how long does it take for you to complete the
home line installation and streamyx ? ... Ive been reading few pages
back most of em only wait like 2 days from the submission date for home line and next two days for streamyx
shikimori
post Apr 21 2010, 03:00 PM

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QUOTE(b787 @ Apr 21 2010, 12:59 PM)
called 100 around 5 times already , no one pick up . .
Stupid service
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rage I dialed the ffing number but sila tunggu pegawai perkhidmatan pelanggan kami sedang sibuk
again and again .. since 11 am till now ..

3 days now but yet to receive my homeline
shikimori
post Apr 21 2010, 05:16 PM

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QUOTE(the100308 @ Apr 21 2010, 05:02 PM)
it took me 12 days to get homeline
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wowzers .. I suppose I have to be patience about it cry.gif
shikimori
post Apr 22 2010, 07:26 PM

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QUOTE(idonnou @ Apr 22 2010, 07:08 PM)
just submitted the application form yesterday...
just now get call from technician that come to my house now..
haha so fast smile.gif
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lucky u ... I make like endless phone call just to get my homeline installed today from submission day that is friday
... seriously u need to push them so they will work faster .. Now im waiting for streamyx people to come
I hope can get 4mb here in bukit jambul penang

This post has been edited by shikimori: Apr 22 2010, 07:26 PM
shikimori
post Apr 22 2010, 07:36 PM

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QUOTE(idonnou @ Apr 22 2010, 07:34 PM)
done installation...hehe tongue.gif
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streamyx ????
shikimori
post Apr 22 2010, 08:16 PM

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QUOTE(fastreader @ Apr 22 2010, 07:40 PM)
u call 100 or u call the people at ur Tm point?..
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people at my tmpoint
shikimori
post Apr 23 2010, 02:40 PM

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QUOTE(steventan85 @ Apr 23 2010, 02:02 PM)
fixed line activated and now waiting TM to send a job order to streamyx for activation.

i tot bugger will automatically proceed to activate streamyx after phone line activated
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same here ... hell have to wait another 3 days for it
shikimori
post Apr 23 2010, 04:32 PM

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QUOTE(ff8ong @ Apr 23 2010, 03:04 PM)
Same. Technician just leave...install new fix line.

Do we have to call tm for streamyx activation? Thanks
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the tm people called me just now for phone line call activation ... I ask him
when will the streamyx people come . He said only tommorow they will start process and you have to
wait for them to call you for the streamyx installation and if you want fast go call that tmpoint .

in other words just like steventan85 said call them everyday ... so that the process will be faster.
sad.gif but frankly im quite traumatized by their customer service always that lousy ad voice that im getting
not real people .. wait so long cry.gif
shikimori
post Apr 23 2010, 09:35 PM

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QUOTE(jammie @ Apr 23 2010, 08:56 PM)
i dunno~ they only offer 2M for me.
and tell me my taman maximum only 2M =.=
i have no idea how to upgrade now.

n i called 100 and ask them
i can upgrade anytime
i kenot downgrade to 1M within 1 year after installation of streamyx =.=

i wan 4M larrrrrrr...

any suggestion??
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how is your SNR and Attenuation ? if the SNR above 15db and Attenuation below 40 db i think u can apply
...lol mind asking why u wan 4mb? avid downloader?
shikimori
post Apr 24 2010, 09:07 AM

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QUOTE(satriakid @ Apr 24 2010, 02:19 AM)
It does not come with a DVD/CD. Everything is in your lil' netbook. You have to burn out a copy (3 DVDs) then you have your recovery disc + win7 starter + everything.

Warranty covered the hardware parts only, as far as I know.
Not sure. I emailed them on a weekday.
Well, it depends also. I have good SNR and attenuation but cannot support 4mb, not even 2mb cause they do not provide that speed in my area. Stupid. Maybe why 4mb was very cheap, due to lack of users!
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yeah ive heard about the no available port area ... but seriously now is 2010 but only now we're starting to have faster connection
but not covered at all area in malaysia

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