Hi guys, am considering to subscribe to Celcom Fibre since I'm their Celcom postpaid customer. Their package seems decently cheap (given that I'm on a tight budget). Anyone has experience using their fibre? Also, what router are they providing? Anyone has the model? Thanks!!! :-)

available in KL area eh?

Some areas in klang Valley I think 🤔

Prices are going to come down in the next year or so. Celcom and Digi will start to roll out very soon for West Malaysia. More choices for customers, besides Maxis, TM and Time.

Yeay!!!!

Even condominium also available.

Hi, interested in this plan as well.
1) they're riding their own fibre network?
2) any catch? Like no P2P? Throttle speed after certain quota reached? Anything?

1) In West Malaysia, they have arrangements with TM HSBB and TNB Allo Open Network. For Sabah, Celcom has built their own open network called Celcom Timur Sabah(CTS) which covers most major cities and towns.

2) They have quite attractive plans outside TM HSBB's network if you're lucky enough to be covered by TNB's Allo or CTS Open Fibre networks. The plans offered are usually cheaper and have symmetrical speeds.However there's a drawback, they only offer CGNAT(carrier grade NAT) which is prevents you to set up CCTV or run remote services from home. Not sure if they'll provide public IPs under request.

https://www.celcom.com.my/support/faq/perso...lcom-home-fibre

Thought? Sounds like can install CCTV and such.

Private Dynamic IP = CGNAT
Most CCTV surveillance apps won't work unless you have public IP with a dynamic DNS service in place to keep track of your changing public IP.

My contract with unifi expiring soon, anyone here can confirm celcom fibre with CTS can torrent like unifi?

Can torrent just like TM Unifi and and Maxis Fibre.Fixed line normally no issue unlike mobile networks which has limited radio resources to take care with.







If you see these FDP(Fibre Distribution Point) in front of your home labelled Celcom Timur in Sabah, you're in luck.

Not only you can apply for Celcom Home Fibre, you can also apply for DiGi Home Fibre, Astro Broadband Home Fibre and also Maxis Home Fibre. Their plans are different from TM's HSBB and usually offer symmetrical speed.
Pricing is also generally cheaper.

You can subscribe for the same price of 30M for TM HSBB, Celcom Timur's wholesale is cheaper and you'll get 50/40Mbps instead.Celcom Timur network can support upto 1Gbps speed because it's newer than TM's lousy HSBB network which lack future vision.


Digi launches Home Fibre Broadband in Sabah, up to 1Gbps
https://www.soyacincau.com/2019/09/06/digi-...d-sabah-launch/

This post has been edited by Candy12: Jun 18 2020, 07:28 PM

maxis fibre at sabah if coverage with tm and celcom maxis will choose TM or celcom?

Of course Celcom's Timur network. They offer cheaper and more competitive wholesale prices.

In turn, those packages under their wholesale network such as sold by DiGi, Maxis, Astro Broadband are generally cheaper and offer higher symmetrical speeds.

DiGi is offering 1Gbps Home Fibre plans on Celcom Timur's network.

and not same tm infrastructure only got 28.5mbps capp right?mean can more than 30mbps

Celcom Timur Sabah Network Official Site:
https://ctsabah.com.my/ctsabah/

Digi launches Home Fibre Broadband in Sabah, up to 1Gbps
https://www.soyacincau.com/2019/09/06/digi-...d-sabah-launch/

RM199 only for 1Gbps plan
RM88-RM129 for 50M-100M

Both 50M and 100M plans are symmetrical speed for both upload/downloads.

https://web.digi.com.my/digihome/

Celcom Home Fibre for CTS

https://www.celcom.com.my/personal/broadban...lcom-home-fibre

Celcom delivers 1Gbps broadband with its own fibre network in Sabah
https://www.soyacincau.com/2019/08/26/celco...roadband-1gbps/

Yes as proven here:

Average 35Mbps Down and 35Mbps Up



That's because they cap the fibre modem(ONT) profile higher to absorb the overheads giving you the speed as advertised.

TNB Allo, Celcom Timur Sabah and SACOFA(Sarawak Open Fiber Access) has better deals than TM HSBB.

This post has been edited by Candy12: Jun 18 2020, 09:12 PM

so sad at west malaysia only can choose tm unifi TNB/TIME infra so limited

West Malaysia also got. If your area falls under TNB(Tenaga Nasional)'s Allo Open Fibre Network which runs on electric poles or your housing area is covered by Maxis's own built NGBB fibre network.

For these areas, Maxis, Celcom or DiGi doesn't require TM's staff to install your line and provide the fibre modem(ONT).

They'll supply their own fibre modem(ONT) and routers to customers. There is no need for the TM logo fibre modem(ONT) and the ISP can choose to provide a fibre modem with built in router as single device to you for easier setup because they have full access to the open network itself.

can supply their own ONT if got any spoil easy to repair but at tm infra if got SLID also can change thier ONT but so hard for take SLID with TM

This post has been edited by lowck: Jun 18 2020, 10:54 PM

Yes since it's not TM's infra, you get faster responses to repair and reports.
Maxis will directly sent their technician to your place and if needed replace the ONT themselves.

Since it's open network, ISPs have more freedom and control over their own lines.

About supplying your own ONT, they'll probably entertain business users who needs special equipment/self provided tranceiver sticks at their offices. Home users will still need to use their supplied equipment because it has to be compatible to their OLT at their exchanges.

This post has been edited by Candy12: Jun 18 2020, 10:57 PM

hope tm can open their network and reduce price
i replace my alcaltel lucent I240G-T myself to huawei HG8240H only want SLID(ONT AUTHENTICATION) and TM system will auto configuration it

This post has been edited by lowck: Jun 18 2020, 11:05 PM

TM will not open their network because it's the only money cow for them to continue forcing wholesale to other ISPs who wants to provide fixed FTTH.

Our only hope for those in West Malaysia is Tenaga Nasional's Allo to expand their open fibre network to home users as fast as possible.

Allo Technology
https://allo.my/

Only if your housing areas has a competition and a separate network other than TM HSBB then only they'll start waking up.Currently most landed housing areas have no competition for them so they start to act big.

Sadly Time has no intention to cover existing brown field landed homes area where TM has already coverage.
Only Tenaga has the resource and money to do such big expansion.

I see them already covering some areas in Cyberjaya, Jasin, Melaka and Port Dickson. Maybe will soon expand to Perak and Penang and Kedah.

This post has been edited by Candy12: Jun 18 2020, 11:13 PM

i'll waiting TNB expand thier infra and more singapore ISP like viewqwest and myrepublic supply thier service at malaysia

This post has been edited by lowck: Jun 18 2020, 11:22 PM

I have CTS FDB right in of my gate. Though i read some review on CTS celcom saying that connection is not stabil. Speed is fast but always get disconnected, i was just wonder because they using stock router?

For myself im using netgear orbi, would eager to try digi or celcom but scare tie to 2 years contract with lousy connections.

just walk in celcom and sign up thier plan maybe u will recommend it

Allo are already in the midst of expanding to secondary towns in Perak such as Menglembu, Papan and Silibin. Likewise, in Kedah, it will be Aman Jaya and Mergong. Their intention is to cover brownfields where TM isn't present (no UniFi, but has StreamyX).

It is 'easy and convenient' for TNB to lay infra as they will utilize their existing poles for electricity when laying fibre infra. Thus, not as much CAPEX and resource needed, as opposed to other players who have nothing (TM, Maxis, TIME....etc).

At the end of the day, laying fibre infra is still an expensive exercise and unless they reach a certain take-up rate, their ROI will be extremely ridiculous (taking many years to recover, with negative nett present value cash flow). Thus, don't really blame ISPs for not expanding to rural areas, simply because they know the ROI will be tough to achieve.

Celcom Fibre was initially launched from Tawau, Sabah. What I know is Celcom do not provide the username and password for user to customize or upgrade/replace to their own favorite high-end gaming routers. You have to stay with their provided router. If you really want to use your own higher-end router, you may have to setup as AP mode only.

No wonder I saw they were placing banners around and a booth at AEON Mid Town Mall, Menglembu selling Astro Home Fibre Broadband with symmetrical 50Mbps internet and IPTV for RM99 a month which is cheaper than TM HSBB standard pricing.

The banner also says "only exclusive for this area only".





Astro Expands Its Broadband Services with Allo Partnership
http://english.astroawani.com/malaysia-new...tnership-240529

Drove around the housing and industrial area, I noticed that the TNB electricity utility poles for fibre optic cable on them with dome shaped cylinder junction boxes.

My parents home is just adjacent to the area sandwich between town, Station 18 and Menglembu. In front of my house, on the TNB electricity pole also got fibre but owned by Maxis for backhaul.

Maybe TNB Allo has big expansion plans coming for Ipoh soon Their state HQ for Perak is just located nearby at Jalan Lahat.

There are still many potential areas even right in the middle of Ipoh CBD such as Jalan Pasir Putih main road, many commercial shop houses still using Streamyx without fibre infra.


This post has been edited by Candy12: Jun 19 2020, 01:15 PM

Do they use VLAN ID or IPoE for their fibre modems(ONT)? I heard that since its an open network, ISPs can supply their own equipment including the fibre modem/router to customers. No need TM technician to tag along and they don't require VLAN tagging just like Time Fibre.

The network is more advanced than TM HSBB as they can offer higher speed plans upto symmetrical 1Gbps.

Even their 100mbps is sold with symmetrical speed at 100mbps/100mbps.

But the drawback is the same like you told before, yes?

You mean private IP or CGNAT? That depends on the ISP. With an open access network, ISPs have greater freedom to implement what they want since they're just leasing spare fibres to them.

What active equipment(OLTs, switches, edge routers/concentrators), setup style or configuration is upto the ISP.
The open network just lease the dark spare fibres for extra revenues.

For TM HSBB however their network was badly planned or executed. It is more of a partial open network where partnering ISPs who buy wholesale from them still needs to use their active equipments such as fibre modems(ONTs), FDP pole boxes, roadside FDCs, OLTs before connecting back to their own servers/edge routers.

That is why the reason Time Fibre is so against joining TM's HSBB network because they don't want to be restricted by TM's policies. One example is to be forced to use VLAN tagging. You notice that their fibre modems are easier to setup with any off the shelve routers in the market? Their configuration is simpler and similar to Streamyx no need special VLAN tagging.Any router which can do PPPoE can just hook up the ONT and will work.

This post has been edited by Candy12: Jun 19 2020, 02:14 PM

Hopefully someone in Sabah on Celcom Timur infra could confirm the drawback.

Drawback or not, the pros outweigh the cons for these open fibre networks which will eventually give TM a runs for its money.

Generally price for price comparison, they're cheaper with symmetrical speeds. The networks are newer allowing faster plans to be introduced.ISPs can choose not to use VLAN switching which makes it more troublesome to set up routers and IPoE instead of PPPoE. More choices of ISPs and no need to require 3rd party installer to set up the fibre modem. All can be done directly.

No need to use TM's active switching equipment or OLTs which introduces extra latency and hops.

I was just trying to stick to the thread

Is Celcom using the same infrastructure as tm?

I wanted to appy for unifi but they say port full.

yes, celcom in WM currently use Tm HSBB infra

dammit, i guess i can't have it installed at my house either

In West Malaysia, TNB is now building its open access fibre infra managed by its subsidiary Allo.
Celcom is also selling Home Fibre on their network.

Celcom had setup a booth there at their launch event.Also they have Astro, DiGi and Maxis.Got like 8 ISPs to choose from.

yeah but the coverage is really limited :'(

is it true that celcom didn't provide pppoe account, i alrdy had asus-ac68u :'(

so sad like this only can use that cap ayam router

They do provide. I'm using it in Sarawak, under TM infra.

This post has been edited by poh880: Jun 24 2020, 06:58 PM

ahh thanks for ur confirmation

hello there, mind to share ur experience using celcom fibre that use tm infra, is it stable? ping/latency good/how much speed get, actual or less than that, thanks you

The line same as unifi. Stable as it is.
30M plan, you get 28M / 28M
100M plan, you get 96M / 46M
Ping is almost same as unifi +-2ms. In Sarawak, especially Miri here is 36ms.

This post has been edited by poh880: Jun 27 2020, 09:57 AM

celcom or maxis better ?

Same. Celcom, cheaper
FYI, the router used by Celcom is better compare to former (at least it don't hangs instantly )

This post has been edited by poh880: Jun 27 2020, 10:04 AM

i see, so ISP that use tm hsbb infra get the same stability and less than actual speed, well my maxis installation is today so i think i gonna satisfied

how about cs, heard celcom cs is bad

from my experience, when i was about to sign up celcom fibre, they can't detect my address even tho there are a unifi port, they can't do anything to solve it even they are official store, next day, i went to maxis centre and try my luck to sign up but still same problem, my house unit number is missing in system, but they manage and arranged with tm to put my house in system, so luckily maxis got better cs than celcom.

Good. Actually it is same.

why people go to celcom or maxis fibre. Why not straight using unfi instead?

TM UniFi has asymmetrical speeds, meaning that their upload speed is lower than their download speed.

higher upload speed = better ping/latency

ehhh don't celcom and maxis also using tm unifi ?

yup but both celcom and maxis have 30Mbps download and upload, unlike unifi which only provide 10Mbps upload.

like i said, higher up speed = lower ping, it doesn't matter which infra the isp are

i wonder why unifi doing that?

do celcom broadband provide house phone as well like unifi / maxis ?

Celcom just revised their packages and no longer have the 1Gbps package and only up to 500Mbps with Tplink AX router i guess only AX10, they also go package with discounted price on Sharp 4k Android TV.

Anybody recently has sign up? Mind share your experience?

Ya I was searching around and keen to chose celcom instead of unifi or maxis because of the offer.. But wondering got any issue for celcom or not

No problem so far

which area u at bro?

Datuk Keramat, KL.

How's their customer service bro?

Anyone using Celcom Fibre in USJ area that can feedback as well?

Thanks!@

Planning to sign up fibre internet

Unifi - apply online showed my house unit is missing. Called 100 saying port full, all I can do is WAIT. (I wait from before MCO1.0 until now)
Maxis - not covered (really?)
Digi - covered. Signed up but infrastructure unavailable ( maybe due to TM no port dy?)
Celcom - covered but I haven't tried sign up I guess would be same like Digi, have to wait TM port available



This post has been edited by tru.shyne: May 6 2021, 11:42 PM

Im using for less than 2 months, Only called the support once to change to public IP.. and they configure it around 24 hours.

You can try walk in to TMpoint and Celcom outlet to clarify about ports/ address availability.

Was the process to change to public IP troublesome? Also is it possible to use personal router instead of the one provided?

the IP change process is easy.. same as changing the router.. I'm currently using TPlink AX73..

Currently a CelcomFibre user in Sabah, Tawau region.

1. "Generally" good.
Signed up for 100mbps but getting 130mbps download 55mbps upload. Ping : 35ms Jitter : 0 Packet Loss : 0 (Server Telekom Malaysia Berhad, KL)

2. There are a few slowdown of download speed during peak hours (8pm-1030pm). Speed varies , can be as low as 2mbps download however upload is unaffected. Happens almost once per week, usually on the weekends

3. Been calling customer service to report on this issue since 2 months ago, there isn't a definite solution until now. (I'm guessing it's a hardware limitations from their end?)

4. Their customer services really need to be improved based on the 8 times of me calling in. The technical team and the operator has 0 correlation hence they have no idea what were the findings or solution of all my previous complaints.

5. Side note : sign up with a their external agent better, went to the main office and was told that my area was not in coverage, but clearly it is😑



This post has been edited by kuanz: Jun 1 2021, 07:08 AM

The above part is bad. becos unifi has no slowdown etc. pretty consistent at all times. like that not worth to switch to Celcom for all these hassles that will get later becos of the price factor.

Yes is 100Mbps plan? The speed is quite impressive though.

This post has been edited by westlife: Jun 1 2021, 08:49 AM

Which infra? Celcom timur?

Celcom Timur that's for sure. The reason why kuanz has slowdown problems is because the local cell site has been overloaded by mobile users, and that's why upload speed is higher than download when it happens. A Celcom Timur fiber trunk are usually shared with a mobile tower and a roadside cabinet for FTTH. And that's why Celcom Fiber in Sabah can be available at the darndest of places sometimes.

That's why, if anyone wants to get Celcom Fiber, make sure it runs on TM HSBB network.

Anyone with experience of Celcom FTTH in West Malaysia -

- can you get a dynamic public ip address or you're stuck with CGNAT?
- do they block any ports? I'm running various services at home - Nextcloud, music streamer ..

did you got any feedback for usj area?

Already installed. The installers from celcom and unifi seems friendly.

Speed wise my 300MB package gets 200+MB max only....

you test via wifi or lan ?

How do i sign up for their home broadband? How's their service so far? To me it kinda seems really bad. I tried registering online for the 30mpbs subscribtion at their website but no update at all after 7 days. Called their hotline to check after that and their customer service guy just told me to give him my ic number and will check, then nothing happened after that.

anyone got experienced switching from Unifi to Celcom? I am quite interested with Celcom/Maxis Fiber offer currently.
Maxis 3x upgrade speed for FOC is combined with Astro
Celcom RM10 off per month for lifetime

If switch from unifi to celcom, need to repull the fiber cable or can reuse?

"switch" by port out or totally new installation (terminate unifi)? if using "port out" way, celcom just provide new Router.. TM only change modem if the old one cant support new package.. (some old modem max can support 100Mbps only)..
if totally new installation, then you might get a new cable.. like me last time, I cut old outdoor cable. Indoor cable I also removed.so Celcom deal with TM to pull new cable.. My old cable is from year 2011..current style is they just pull black outdoor fiber cable to your house and terminate to Modem.. very nice one..

sleep slow down has reduced in frequency since then... once every 3 week

yes Celcom Timur

Signed up for celcom fibre and after waiting for 3 weeks, hopefully will be installed tomorrow.

install done? how was it? are u on celcom postpaid?

yes done. signed up for 300mbps plan. yeap on celcom postpaid too so altogether RM199.

the btu from celcom not lifetime like tm right?
if rosak after 1 year means have to pay for replacement units right?

yes is lifetime

https://pictr.com/images/2021/09/26/BzWhAj.md.png
?

cannot edit my previous post

hahaha

before this i checked with celcom they said btu is lifetime.

Black and white is better than verbal
There can be few diff customer service cakap different things lol
Btw if I switch from unifi to celcom, is the procedure mafan ?

charge then open dispute with MCMC... since celcom also rent their port from TM is unreasonable they charge for BTU.

unifi to celcom.. register celcom and get transfer ID go to TM request transfer together with transfer ID. please do not terminate unifi otherwise your port will lose.

guess i have to read every word in their T&C before i sign anything

what AX router do u get from celcom?
btw if porting out can ask them repull the cable since my cable is few years old and dont mind if they change it for free.

TP Link.. AX10 1500.. you can request to repull the new cable..