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 Celcom Home Fibre - 30Mbps @ RM80. Yay or Nay?, Anything on Celcom Home Fibre

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joonh
post Nov 9 2021, 10:51 PM

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QUOTE(papyrous @ Nov 3 2021, 04:16 PM)
4 days. I called Celcom the day internet went down. the earliest appointment they could get me was 4 days later so your mileage may vary depending on where you're located.

I switched to Public IP as well, they need to send a technician as well to change your username from @celcomhome to @celcomfirstfibre.com.my
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Send a technician just to change the router domain settings? I wonder if I can do it myself… I’m too using my own router. Just called celcom earlier and technician will be coming this Friday.

Same as bro @failed.hashcheck I can’t connect to ea server… so annoying
joonh
post Nov 12 2021, 04:09 PM

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Updates..the technician failed to turn up on time. No call, nothing.

Called Celcom and asked if there's anything I can change myself.... actually it's just changing the domain from @celcomhome to @celcomfirstfibre.com.my. I haven't done so just being cautious if there are extra things the technician needs to be onsite...and waiting for him to call me.


QUOTE(failed.hashcheck @ Nov 10 2021, 03:10 PM)
So, I asked them this morning if I can just DIY the credential change. She said I can't - as the change involves username and password as well, and new login info is only relayed through their installer.

Damn. They really lived up to their Celcom 'Home' brand until have so much budget to send technician to home every single time just to key in some stuff.
Its fixed now for me now. But I'm not so sure if its just due to cached data from my proxied session earlier.
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My EA server is also working now. Feel like cancelling this public IP change order. but then already request, just be it lah.

This post has been edited by joonh: Nov 12 2021, 04:10 PM
joonh
post Nov 14 2021, 11:04 AM

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Mine came this morning. Really it’s just simple work. I told him no need to come since I can do it myself but he insisted. Came and confirm it’s all working and took picture as proof.
joonh
post Aug 3 2022, 04:47 PM

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QUOTE(acbc @ Jul 7 2022, 05:26 PM)
Celcom now kena P2P throttling from 8AM till 8PM.
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where did you get this info?

 

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