Hi all,

I realized that there has been a lot of questions asked around the Kopitiam forum on signing up as a Uber Partner (Driver), with many people keen to sign up as a Partner, be it full time / part time but not getting the answers to their questions.

The purpose of this thread is to share my experience as an Uber Partner after driving full time for the last two months. Hopefully this will answer some of the questions you will have, and I will try my best to answer any questions you may have before you decide to take the plunge and sign up for the Uber Partner programme.

Firstly, some credentials:-

- 609 and counting UberX trips so far in 2 months.
- 4.81 rating
- Full time

I started driving on 23rd November 2015.

First and foremost, there's no short cut to easy money being a Uber Partner. You have to put in the hours if you are intending to drive full time. On a typical day I start driving at 6am, and I leave it online and drive until:-

1) A target net income of RM250 is met everyday, excluding the incentives.

2) When I get tired. It's not a stressful job, and you won't be busy all the time, so typically I clock off at about 10pm at night on the average.

My day usually begins at PJ (where I live), and there are typically certain type of riders depending on the time of the day:-

6am - 7am : 1) Riders who stays far away but working in PJ area. They usually take the LRT from somewhere and they will require a 'last mile' ride, which is from the LRT to their place of work 2) Riders who's catching a flight and needs to go to the airport.

7am - 8am : 1) Riders in PJ who typically takes a LRT to work, so it's usually pick up from home and to send them to the LRT station.

8am onwards: Riders who take Uber all the way to their work place from home. Typically after sending a rider like this, you will end up in KL city centre.

9am to 12pm: 1) Short rides in KL city centre. People going for meetings. 2) Tourist

12pm to 2pm : Lunch crowd

2pm to 5pm : 1) Riders going for meetings 2) Expat wives going / coming from hi-teas / grocery shopping

5pm to 8pm : After work ride, a mixture of 'last mile' rides (to LRT stations), or all the way home.

8pm till late: A mixture of riders who worked late, after happy hour, dinner appointments

The above is just a guide, a typical day. So with the above, you can more or less decide where to drive to in order to maximize the chances of getting a rider.

On the average, driving from 6am to 10pm will yield about 23 riders. This is an average over a week.

This it the first post, and I believe the above answers the first question everyone will have in mind - Is it possible to be an Uber Partner full time?

If you put in the hours (about 15 hours online AND driving a day), and you drive only 5 week days a week, you can easily gross about RM1,500 a week INCLUSIVE of incentive. You can work out the net yourself as that depends on your car's fuel consumption and maintenance cost. My petrol cost to get RM250 net a day is about RM50.

In my next post, I will share on the Incentive Scheme, which in actual fact isn't so much an incentive scheme, more of a safety net.

Any questions I will gladly answer when I have can. If you think that I have been of help to you in taking the first step into signing up to be a Uber Partner, all I can ask is (without obligation) is that you list me as a referral when you sign up. This thread will be maintained as a resource centre and also to answer all FAQ.

Thanks

p/s: If any of the existing Partners attended the Uber Townhall event last week on the reduction of fees at the Partners Support Centre on Monday 18th January 2015, I am the gentleman who voiced out the most during that session. The one with the tattoos.

This post has been edited by ieian81: Jan 26 2016, 09:39 AM

Passengers are usually more during weekends or weekdays? i have a plan to start doing UBER on weekend as i still have a full time job >.<

Incentive scheme

I will now share on the Incentive Scheme.

Uber has an 'Incentive Scheme' for Uber Partners as well to ensure that there are enough cars on the road during peak hours.

I disagree with the term 'Incentive Scheme' and would term if more of a 'Safety Net'

How I approach Uber driving is to always aim for a RM200-RM250 nett-to-driver earnings everyday. Any incentive which gets calculate at the end of the week I will consider it as a bonus.

i.e.

From 6am to 10am weekdays, Uber underwrites RM30 gross fare per hour should you fail to get that within that 4 hours block. There are some terms and conditions to be met in order to qualify for this incentive, which we will go into more details later.

If you gross only RM50 fare within this 4 hours block, Uber will top up the balance RM70 in gross fare (RM30 x 4 hours = RM120). If you exceed the gross fare, then this 'Incentive Scheme' doesn't kick in. This is the reason why I term it as a "Safety Net', instead of calling it an Incentive.

From my experience, if you drive full time and you really drive, you won't stand to gain much from this Incentive Scheme, on the average an extra RM150-RM200 per week. So again, don't depend on this Incentive Scheme, drive until you hit a desired amount you see in your Uber Partner App, and consider this as a bonus.

Any further questions on this I will gladly answer.

There is no absolute answer to this. The kind of riders on weekdays and weekends are different.

Weekdays : More long trip riders.

Weekends: More short trip riders. (Lazy to drive to mall, running errands, etc.)

Again, these are based on my experience.

I have driven on weekends before, and if you put in the hours (start 10am and end at 12am at night), you can nett about RM200 per day.

Weekend night is usually busy with people going out for meals, drinks, etc.

Some Dos and Don'ts for Existing Uber Partners

While I am sure that there are Partners with a higher rating than me out there, I am still pretty proud of my 4.81 ratings after 600+ trips. I am also a frequent Uber Rider as well, and I noticed that there are a lot of Partners with low ratings, (3.5 to 4.5), here are some pointers from my perspective to ensure a consistently high rating.

1) Keep your car clean and uncluttered.

2) There is no need to go that extra mile to provide water (especially for UberX) as the riders won't expect and probably won't 'dare' to drink anyway, but keeping a mint is handy. Either for your own, or to offer to riders who you can see are going for a meeting and especially if they dozed off in the car)

3) Always give a call to the rider to confirm the pick up location and be there on time. Don't keep your system Online if you are having lunch / taking a break

4) After picking up the rider, start the trip and then ask the rider 'Do you have a preferred route or should I follow the Waze navigation which is set to get you there the fastest'. Don't be a smart-alec and try to take your own 'short cut' routes as it will result in riders wondering if you are taking them for a ride.

5) Drive with a positive attitude, but don't engage the riders into a conversation unless they engage you. You do not know the state of mind the rider is in, your duty is to drive them safely to their destination, not make small talk.

6) Drive consistently and not speed. If you ever have to swerve to avoid portholes (Malaysia!), apologize to the rider.

7) Always use a phone holder for navigation. I have taken rides where the Partner drives with one hand and hold the phone on the other for navigation.

8) Don't fiddle with your phone during the ride, it should stay on the phone holder until the ride ends. Replying messages and answering phone calls are a big no-no unless it's absolutely necessary, which you should just inform your rider and get their consent.

9) Don't ask riders for a 5 star rating, it makes it awkward and desperate. If they enjoyed the ride, they will give you a 5 star.

These are some basic guides. Partners are welcomed to share more.

This post has been edited by ieian81: Jan 26 2016, 10:22 AM

Why I started this thread?

1) I realize that there are many people who's thinking to drive for Uber either on a part time / full time basis but no one is answering their queries. Honestly, I'll appreciate it if you list me as a referral if you do find this thread helpful and you decide to join the Uber Partner Programme, rather than what I can see on various social media platform where Partners just keep asking to be introduced as a Referral but yet not providing any value in return to new Partners at all.

2) Yes, I realize that the money in Uber is not as good as when it first started. BUT.... it is still a decent alternative for people who wishes to earn some money part time or if you're stuck in a dead beat full time job with not much career advancement, full time is an option.

3) A platform for existing Partners to share their experience and issues. Presently there's no platform for Partners to voice out their opinions and ideas, this can be the platform and we can approach Uber Malaysia periodically with all the feedbacks.

May I know requirement to become Uber Partners?

Eg.

Insurance ?
Car age ?
License ?

Any idea how to avoid those taxi and authorities?

Seriously, I do agree with you on Point No.1 and 3.

On No.2, driving Uber as part timer to earn extra buck is good idea but I don't see opportunity in long term although the pay is good.
Anyways, it's just my own opinion.

The only thing on my mind is, what happens if my car got confiscated by SPAD or any authorised authorities.

Do you have any real experience/stories?

1. How's Uber compared to GC in term of overall trips number and incentive threshold?
2. What is the eligibility for the incentive to kick in if you're only driving 3-4 hours per day?
3. How's the trip number after working hours nowadays? Can I get RM100 nett per night with driving time as per (2)?

* Note : Drove for Uber in July - Sep 2015.

This post has been edited by cracksys: Jan 26 2016, 11:00 AM

Hi,

For UberX, you are almost good to go if:-

1) You have a valid driving license

2) You have a 4-door car which is not older than 2008

3) Insurance as per your normal insurance is good to go. If you are using someone else car, your name needs to be in the insurance.

Then you just need to go to the Partner Support Centre for their Onboarding process and briefing

Hi,

I'm not painting you a rosy picture, but after 2 months, 600+ trips, numerous road blocks, so far no problem for me.

Uber works on a ride-sharing concept. It's just like you picking up your friend and sending him to wherever, as long as no cash changes hand.

I have had no bad experience so far (touch wood) with relevant authorities, and I choose to believe that Uber Malaysia will keep us abreast on any development.

Hi,

1) I am unsure on the Grabcar incentive as I didn't attend their briefing but I'm ok with Uber because:-

a) No cash changes hand
b) Huge rider market
c) I doubt the profile of Grabcar riders as the registration process is not as stringent and they can opt to remain anonymous and pay cash.

2) Incentive, or Safety Net kicks in if you drive within the stipulated peak hours.

For your timing, there's a guaranteed-hour from 4pm to 8pm, of which RM28 per hour gross is guaranteed IF you don't make RM112 gross within this 4-hour block. Any time you drive within this hours, the guaranteed rates are pro-rated.

3) From my experience, evening/night driving from 6pm to 11pm can generally net you about RM70-80 on the average over a week, without the incentive kicking in. So depending on the hours you drive, with some incentive, you should be able to hit the RM100 per day if you drive consistently over a week. Hard to say if it's not consistent.

Here's a target that I set for myself as a guide:-

6am to 2pm: To net RM100
2pm to 6pm: To net RM50
6pm to 11pm: To net RM100

Over the course of a day and a week, it averages it out, but the above targets are realistic and achievable.

Edited: RM28/hour is only if you hit the Tier 1 incentive, of which the main criteria is grossing RM600 a week. Tier 2 is RM18/hour or RM20/hour I believe, need to double check.

This post has been edited by ieian81: Jan 26 2016, 03:35 PM

What is the effect of the latest reduction in rate (RM4 Midvalley to KL Sentral?!) to your income? Minimal?

In terms of income, no. Cause I always try to hit a certain amount before I call it a day. But yeah definitely have to do more trips with this new reduction.

Part timers will be affected more as it will be harder to reach the RM600 gross weekly to qualify for Tier 1 incentives.

Maybe u can tell us some tips on what and how u handle shitty situations for example?

I don't think you have to worry about SPAD at the moment since news got out saying that even Khazanah chipped in some investment in Uber.

It's the taxis that you have to keep an eye on.

Hi,

Glad to share.

As mentioned, so far no issue with any SPAD or roadblocks. I think it has been generally accepted that Uber is here to stay.

I think most taxi drivers have accepted that Uber is now a viable option for the public, and hopefully this will spur them to improve on areas that have been raised by riders.

How I have avoided conflicts so far:-

1) I don't linger around active taxi areas, i.e. shopping malls, KLIA, KL Sentral. If I get hailed to pick up a rider from these area, I will just go and pick up and go. If I'm dropping a rider at these areas, I will just drop the rider and drive off. Especially at KLIA, I know that a lot of taxi drivers depends on airport trips, so every time I drop off a rider at the airport, I will just go off and not linger around to wait for another rider.

2) When I pick up a rider from public places like shopping malls and hotels, I usually call the rider way in advance to ask if they are ready to go, and will only drive up to the pick up area when they are ready to hop onto the car, instead of waiting around at the drop off area for a long time.

I think the KLCC Taxi Driver - Uber incident is already water under the bridge. Someone from Uber Malaysia told me that the police actually reprimanded that few aggressive taxi drivers, and that they have been warned to not behave like that again.

Hi,

Sorry I don't have friends with such experiences before. Don't read too much into the negative comments you find on the Internet.

Please refer to the post above for some pointers on how to avoid potential conflicts with taxi drivers.

This is true. I think a lot of the issues have been blown out of proportion.

As long as we are courteous and tolerant, I believe Uber can co-exist with taxis. Ultimately, when we are on the road we are not competitors. I can't pick up passengers from the road side. Everywhere I go there's a purpose, either to send a rider to their destination, or to pick up a rider from his pick up location.

The final choice is with the rider, whether to launch the Uber app or the MyTaxi app.

Thanks for sharing

excellent !

if I use this Honda City does it consider under Uber X class?

thinking to get one and mengisi masa lapang. LOL. summore this City fuel consumption is quite good!



This post has been edited by JimbeamofNRT: Jan 27 2016, 03:21 PM

Yes that's a UberX car!

Allritey mate. Thanks for the info

Then if über black can earn?

Hi,

I am unsure on the Uber Black rates. i think its about double of the UberX rate, however the demand for Black is not as high.

The requirements to drive for Black is also different, I believe you will need a Commercial Driving License.

I just noticed that I've been deactivated.

Does their CS office open in weekend?

Saturday yes. Sunday I am not sure, I think not.

They have moved to PJCT, Jalan 222 Petaling Jaya.

If your car qualifies for Uber Black, you would be less likely to think of earnings. Probably more towards passing time productively.

You have to complete 100 trips on UberX before you can apply for Uber Black. So yea, you need to use your Lambo for UberX first.


For those worrying about taxi, yes they're upset at Uber drivers for "stealing" their business & intruding their area. So with that in mind, just be a lil more tactful;

1) Don't hang around taxi areas waiting for requests. You'll still get requests if you're chilling at the housing area or under the trees near the mall.

2) Don't display your Uber Partner app obviously in your car. Just leave it running online at the background.

3) When drop off at taxi area, just drop off, wave your hand to your riders like buddies & quickly drive out. End the trip few minutes later when you're on the road.

4) When pick up at taxi area (malls), call the rider & see if it's possible to pick up at a "safer zone". You need to be familiar with the malls to do this. A lot of experienced riders would be more than happy to comply as they wanna avoid incidents too.

5) Once in a while, you'll get ignorant or new riders. So it's alright to educate them on how to avoid incidents with taxi drivers eg sit in front, avoid taxi areas etc. Do this for the sake of our brother in arms out there.

Are Msia Uber partners really insured as mentioned in this article? If so, who is the insurer and how does it work?

https://www.malaysiakini.com/news/321850

Thanks for sharing.

You driving for Uber as well? Part time or full?

I believe the article states that the driver is insured by his own insurance. The normal insurance you take when you get a car.

Its only when you are on a trip with a rider that the rider will be insured by this insurance policy taken up by Uber.

So, can the Uber drivers confirm this "insurance policy" exist? Who is the insurer?

Part time, lack of discipline 😅
My 1 week payout is just slightly over your 1 day payout lol.

It was fun in the beginning when we're chasing trip counts. But now it's kinda dull already.

That's pretty decent. You still get >RM1000 a month, enough to pay for a decent car and also subsidize some petrol.

I will direct this question to Uber and get back to all of you.

Anyway, most of the riders understand its like being fetched around by a friend, so this whole insurance thing is not really something they are concerned about, at least none were raised to me.

Sounds like a tough job

U deserve ur pay bro 😊

Also we havent calculate the wear and tear depreciation repair cost and servicing the car...

Definitely gonna be twice to triple times faster...

All this is borne by the driver.

You're really hard working la, 1 days >RM300

I've been getting slightly below RM1k cause I'm not doing 100% in hotspot area. I've been relying on the incentives, that kinda shows my area is still lacking in riders.

Yea, gone are the days you can get big bucks easily la. Uber reduced the incentives a lot & also the rates. So I see more like extra pocket money only. Those doing full time have to pour in long hours to get the big pay cheque.

Another thing to look forward to are the "interesting" passengers

When a real accident happens, your own insurance may not be so understanding......... anyway, just wanted to know more about their 3rd party insurance statement, so if any of you taikor here can enlighten, that would be really great.

Uber doesn't exist in KK. How to start one??

You can't 'start' one. Have to wait for Uber Malaysia to bring the service to Kota Kinabalu.

They recently expanded to Ipoh.

cannot do franchise for them in KK???

No, it doesn't work as a franchise.

When you're online & you "off" your phone screen, would you still get notified when a request pops in? For me even when I plugged my cable to my car's USB port, it's still draining my phone battery (it's using more power than its charging). So I was thinking to turn off the screen to save power, but worried my acceptance rate will drop if there's no notifications lol.

Uber did discourage us from putting the phone in standby mode when we are online, as there is a chance you won't get the notification.

I didn't try so far, but I know it does come in when the Partners app is running in the background.

Strange that your phone draws power faster than it charges. Try lowering the brightness of the screen?

my battery even died my i on a ride to sent a passenger even when the phone is plugged in, so i cant end the trip once o drop the rider off. i drove a while to charge the battery and turn it on but it already a few km from the spot i dropped the rider. saw the map it will be a one straight line.

I'm used to this level of brightness already. Gonna try one of these days if requests will be notified through locked screen or not. Normally running in the background; uber, music & waze.

You can request help from uber to adjust the fares. For instance when you took a wrong way & caused the fares to increase significantly, you can try to save your arse (or rating lol) by telling your rider that you'll adjust the fare to what it's supposed to be rightfully. Hopefully the rider will be less annoyed that way.

It's like when you're reimbursed with the wrong toll fares. Uber will further deduct from your passenger as a result of the adjustment.

You can also adjust the fares if you wanna give someone a free ride. One of my friend picked up a rider who's working for a charity organization. After sending the rider off, he requested Uber to waive the fares entirely for that rider.

TS, can you share what car are you driving and fuel consumption?
Thank you.

Hi,

Am presently using a Perodua Axia for Uber driving purpose.

On the average, petrol cost is about 20% of the income. I.e To make RM250 I will need about RM50 worth of petrol. But that's according to my driving style - I don't wait around, always on the move.

Thanks for your sharing

bro

I read this in the star today

http://www.thestar.com.my/news/nation/2016...rivers-licence/

IPOH: The Land Public Transport Commission (SPAD) could either suspend the bus driver’s card or revoke the driving licence of the dri­ver who allegedly assaulted a passenger in an incident on Jan 25.

SPAD chairman Tan Sri Syed Hamid Albar said action would only be taken after a tho­rough investigation by the police.

“The police will take action against the bus driver. SPAD will take action against the bus operator and the driver based on police investigations,” he said after visiting the Amanjaya Bus Terminal here yesterday.

Syed Hamid said SPAD would not compromise with private vehicle owners operating under the Uber service, if they violated regulations.

He said it was SPAD’s main objective to ensure vehicles operating on Malaysian roads had valid licences.

SPAD had previously stated that although the Uber app was not illegal, it was an offence as drivers did not possess public service vehicle licences. — Bernama


so Uber driver need to have public service vehicle PSV license after this?

IINM, it is clearly stated in their contract with you that you're the one who must get the necessary license to operate. So, yeah, it has always been.

Recently I became a Uber Partner for Ipoh market, I found out some people here like to troll us (driver) like ask for pick up, and cancel later. I encounter couple times already. Day 2 of driving today. PS, of course I only start driving when I call the customers confirm for the ride first.

This post has been edited by NightFelix: Feb 3 2016, 05:18 PM

Rm50 petrol per day?

Give and take, about RM50 per day to get about RM250

Ok to be honest , to purely drive and just earn fares everyday is not worth it all.

This is because, the more u drive the more fuel u consume and your car wear and tear increases. Yes u can drive from morning till midnight everyday but i can tell u, u wont be making much in all honesty.

To earn with Uber, u definately must earn their PHG with minimal trips . Reason being reduce fuel costs and wear and tear. It is when u earn peak hour guarantees is when u make money. Because its money u make without switching on your engine and running about.

So in order to make real money with Uber u need to do minimal number of trips during phg hours and do max trips during non peak hours. And u also have to monitor your ratio to make sure it is good.

As a conclusion, if u are aiming to earn money from just fares, u are wasting your time. Earning from PHG is a must!

how does the PHG works by the way? minimum 1 trips per hours?

Assuming the evening peak hour is 4pm-8pm.So you only need 1 trip to activate this block.

Assuming the Peak hour guarantee Tier 2 is RM 18 / hr so thats 18x4 = RM 72

Lets say the trip that you did is RM 15 nett , so Uber will do this calculation.

RM 72 -RM15 = 57

Out of the RM 57 , uber takes 20%

So you get RM45.60 top up

So assuming u did 1 trip in that 4 hours, switched off your engine , and then stayed online for that 4 hours without getting anymore requests, u will get the 45.60 topup for practically doing nothing.

So the trick is to do minimal number of trips in that 4 hours. But you also have to make sure your trips to hours online ratio is 0.75.

So you take your number of trips you did for the whole week( Mon - Sun) , divided by the number of hours you online.If you get 0.75 and above you are safe.

BTW, i am not a partner. I just did some analysis on their incentive scheme.

This post has been edited by Mamapapamsia: Feb 6 2016, 08:02 PM

One of the requirement to hit Tier 1 rates of PHG is you need to gross RM600 in fares per week, so you can't really sit around and do nothing

U go all out during non peak hours.

10am-11am
2pm-4pm
After 8pm

Plenty of time to do loads of trips

Im uber driver. One tips,

Chase GH, dont floating around the block if no passengers, stays in one place. Try reduce wear and tear like playing GH with 1trip/hour

this one could be gamers spamming the app with phantom riders and phantom drivers to get incentive


This post has been edited by TechnoG: Feb 9 2016, 12:38 AM

Hello guys. Do Uber available in Sungai Nibong Kecil, Penang?
Im going to that place but have problem with transportation.
Really hope if any uber driver is available at that place.

Hi TS,

Thank you so much for this very helpful thread about becoming an Uber partner.Appreciate your effort and will definitely mention you as my referral if I sign up.

All the best to you bro.

TS,

Can u explain more on PHG? Just received my statement and quite confused with it. FYI, newbie here.
From. What I understand, if u online within that hours, u wont get the guarantee hours if u hv no trip within it? Is it?

These are the conditions;

1) Half of the request must come from the hotspot aka core areas. So if you have 1 trip in core area & 2 trips in non core area in that particular time block, you won't qualify.

2) At least 4.3 rating (pretty easy to achieve this, so it's negligible).

Personally I've been trying to benefit from the guaranteed fares, these are my findings;

1) If you're in the hotspot area, you'll generally earn more than the guaranteed fare. Hence like TS said, it's NOT an incentives, it's merely a safety net. For instance, 11am to 2pm for Tier 2, it's guaranteed RM18 per hour but usually you can earn more than RM54 by being online 11am to 2pm in popular areas like PJ, Bangsar, Mont Kiara etc.

2) You'll get trolled somehow. I got a trip at PJ around 4pm. So after the trip, I quickly drove back home (far from hotspot area) thinking of staying online until 8pm to buta buta earn the guaranteed fares. My kampung area hardly has any Uber drivers/riders, but this 1 fine day....the moment I reached home, I got a request.........to KL.

So in conclusion, don't bother with the so called "incentives". It's a safety net, just be online at your convenience.

Exactly. I usually call it a day once i got rider wanna go shah alam. Today I only online for 3 hours in bangsar..

hi guy i am new here... today very lucky got 2 trip to klia2 and 1 trip kila2 back to ampang.. from 11am online untill 6pm can get rm267

hi guy i am new here... today very lucky got 2 trip to klia2 and 1 trip kila2 back to ampang.. from 11am online untill 6pm can get rm267

Hi,

May I know normally how far is the rider pick up location will be from where I online?Within how many KM?
Also,is there any possibility if I would like to do more airport trips?To airport or from airport.

Many thanks in advance.

Wow that's nice Bro.May I know how do you get rider from KLIA2 to Ampang?Do you online at the airport or?

yeah.. hiding at klia2 only wait around 20minutes

any ipoh uber driver around? need ask how business in ipoh and hot spot in ipoh..

Hi,

As far as I understand, you will get the hail if you're within a 3.5km RADIUS of the rider. A 3.5km radius covers quite a long distance, i.e. I have gotten hailed from Hartamas Shopping Centre when I was at Bangsar Shopping Centre.

There's no way of doing more airport trips which doesn't violate Uber's rule on 'pre-arranged' trips. Unless you drive to the airport everyday and only go online when you are at KLIA.

That's very good! RM267 for 7 hours work is considered a 'good day' for Uber drivers.

Hi,

I have actually written a post on PHG earlier which you can refer to for a deeper understanding.

I can address your issues as follows:-

1) PHG are divided into blocks, typically on a weekday 6am to 10am is considered one block, 11am to 2pm is considered one block, 4pm to 8pm is considered one block.

2) You will need to be in the core service area 70% of the time during a particular block to qualify for the PHG

3) You will need a minimum of 1 trip per block to qualify for PHG i.e. For 6am to 10am, you need to have minimum of 1 ride.

4) You will need to have 0.75 trips for every hour you are online throughout the entire week to qualify for the PHG. i.e. Let's say you were online for 20 hours for the entire week, but you only did 5 trips, you won't qualify for the PHG.

5) Let's say you got RM150 in gross fare from 6am to 10am, you won't qualify for the PHG as the amount that Uber underwrite is only RM30 x 4 = RM 120. If you earn more than that, you won't qualify for it, which is why I said earlier its more of a safety net, not so much an incentive

6) My advice to you is to drive where the rider brings you, and trust the Uber system to find you a rider and keep driving. Aim for a figure you can see in your partner app, and any PHG you receive at the end of the week you consider it as a bonus. It's pretty demotivating if the net figure in your partner app is low and you are depending on the PHG to come in by the end of the week. This is my personal opinion.

Will be happy to address any further questions you have on this.

Thanks for the explanation.

Yes, the 'Incentive' is actually just a 'Safety Net'.

I always drive by aiming for a net figure in the Partners App, any PHG that gets calculated in at the end of the week I consider it as a bonus. If you get used to driving this way, then you can manage your income better and it actually trains you to be hardworking, rather than trying to 'game' the system and just aim for the PHG.

Yes, the IDEAL scenario will be super busy during the non PHG hours, and not so busy during the PHG hours. That's when your earnings will be super high, but realistically this doesn't happen that often.

I believe getting there from the island shouldn't be a problem since Uber is available in Penang.

Getting a ride from Sungai Nibong Kecil may be a little difficult.

Perhaps a driver from Penang can assist?

I'm UberIpoh driver, business is good, hotspot I think is as mentioned during briefing, Greentown, Ipoh Garden, Old Town.

How about toll calculation?

Is it shown in fare breakdown calculation or included ?

fare calculation breakdown.

there is no cash exchange for tolls. all of it is charged to the rider via their credit card or debit card.

how many hour u online perday? can earn how much? now i driving in kl.. but i prefer driver in ipoh because my house are in kampar

Well, if you ask me, now they are doing testing period for a month, whether they gonna extend it or not are still unknown...

Hard to tell how much I earn, since now is CNY season, sure a lot of ride.

But last week, it was before CNY week, I only online after works 5.30 till 8pm/10pm. Often got 2-3 ride only... Last whole week this pattern I only earn extra RM 50 sahaja. But this Monday, I online from 12pm till night 11pm already RM 50. More than 10++ ride something... Ipoh people love short distance ride.. Earn short distance only like RM 3 - RM5.

but didnt show in my trip breakdown calculation. or need to wait for weekly summary?

you need to:
Step 1: Open Uber partner app
Step 2: Go to Menu icon on the top left
Step 3: Go to "Earnings"
Step 4: Select the date that you want
Step 5: Select the trip time which you will see the fare breakdown.

thank bro.. not that good .. if driver in Kl 5:30 to 11 sure get rm100++

uber recently reduce incentives for partners & seems many of them going to boycott uber by not driving for a week. should we join them?

Where you read those news that peeps boycott them?

I dont think the boycotting is happening in Malaysia. In oversea, yes. People here are just quietly move to grabcar. Its not bad as almost all trip can get atleast RM9-10. but cons will be cash transaction that I dont prefer, and they dont have iOS app for driver. lol

for Uber driver, can we like refuse to accept the rider if the trip is too far?
eg: i had a few request to Rawang and end up coming back empty car and the toll ain't cheap...