These are the conditions;

1) Half of the request must come from the hotspot aka core areas. So if you have 1 trip in core area & 2 trips in non core area in that particular time block, you won't qualify.

2) At least 4.3 rating (pretty easy to achieve this, so it's negligible).

Personally I've been trying to benefit from the guaranteed fares, these are my findings;

1) If you're in the hotspot area, you'll generally earn more than the guaranteed fare. Hence like TS said, it's NOT an incentives, it's merely a safety net. For instance, 11am to 2pm for Tier 2, it's guaranteed RM18 per hour but usually you can earn more than RM54 by being online 11am to 2pm in popular areas like PJ, Bangsar, Mont Kiara etc.

2) You'll get trolled somehow. I got a trip at PJ around 4pm. So after the trip, I quickly drove back home (far from hotspot area) thinking of staying online until 8pm to buta buta earn the guaranteed fares. My kampung area hardly has any Uber drivers/riders, but this 1 fine day....the moment I reached home, I got a request.........to KL.

So in conclusion, don't bother with the so called "incentives". It's a safety net, just be online at your convenience.

Where you read those news that peeps boycott them?

for Uber driver, can we like refuse to accept the rider if the trip is too far?
eg: i had a few request to Rawang and end up coming back empty car and the toll ain't cheap...

Alright, Uber sounds like good for Rider, but not for Driver.
I have a good habit by calling them about their exact location and where they are going to next.
Wait, if you haven't start the trips, how they going to give bad rating? but I know Rider can file complain against you.
Talking about tolls, how does the tolls systems work on Uber?

PS. I'm on UberIPOH which doesn't have tolls, so I'm curious asking. TQ.