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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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NightFelix
post Feb 3 2016, 05:18 PM

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Recently I became a Uber Partner for Ipoh market, I found out some people here like to troll us (driver) like ask for pick up, and cancel later. I encounter couple times already. Day 2 of driving today. PS, of course I only start driving when I call the customers confirm for the ride first.

This post has been edited by NightFelix: Feb 3 2016, 05:18 PM
NightFelix
post Feb 6 2016, 07:28 PM

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QUOTE(Mamapapamsia @ Feb 6 2016, 06:56 PM)
Ok to be honest , to purely drive and just earn fares everyday is not worth it all.

This is because, the more u drive the more fuel u consume and your car wear and tear increases. Yes u can drive from morning till midnight everyday but i can tell u, u wont be making much in all honesty.

To earn with Uber, u definately must earn their PHG with minimal trips . Reason being reduce fuel costs and wear and tear. It is when u earn peak hour guarantees is when u make money. Because its money u make without switching on your engine and running about.

So in order to make real money with Uber u need to do minimal number of trips during phg hours and do max trips during non peak hours. And u also have to monitor your ratio to make sure it is good.

As a conclusion, if u are aiming to earn money from just fares, u are wasting your time. Earning from PHG is a must!
*
how does the PHG works by the way? minimum 1 trips per hours?
NightFelix
post Feb 11 2016, 04:00 AM

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QUOTE(fatcat @ Feb 10 2016, 07:24 PM)
any ipoh uber driver around? need ask how business in ipoh and hot spot in ipoh..
*
I'm UberIpoh driver, business is good, hotspot I think is as mentioned during briefing, Greentown, Ipoh Garden, Old Town.
NightFelix
post Feb 12 2016, 10:54 AM

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QUOTE(fatcat @ Feb 11 2016, 08:07 PM)
how many hour u online perday? can earn how much? now i driving in kl.. but i prefer driver in ipoh because my house are in kampar
*
Well, if you ask me, now they are doing testing period for a month, whether they gonna extend it or not are still unknown...

Hard to tell how much I earn, since now is CNY season, sure a lot of ride.

But last week, it was before CNY week, I only online after works 5.30 till 8pm/10pm. Often got 2-3 ride only... Last whole week this pattern I only earn extra RM 50 sahaja. But this Monday, I online from 12pm till night 11pm already RM 50. More than 10++ ride something... Ipoh people love short distance ride.. Earn short distance only like RM 3 - RM5.
NightFelix
post Feb 15 2016, 03:50 PM

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QUOTE(suketidosiag @ Feb 15 2016, 03:35 PM)
uber recently reduce incentives for partners & seems many of them going to boycott uber by not driving for a week. should we join them?
*
Where you read those news that peeps boycott them?
NightFelix
post Feb 16 2016, 10:01 AM

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QUOTE(sherz88 @ Feb 15 2016, 05:10 PM)
I dont think the boycotting is happening in Malaysia. In oversea, yes. People here are just quietly move to grabcar. Its not bad as almost all trip can get atleast RM9-10. but cons will be cash transaction that I dont prefer, and they dont have iOS app for driver. lol
*
Alright, Uber sounds like good for Rider, but not for Driver. doh.gif

QUOTE(destiny6 @ Feb 15 2016, 06:52 PM)
for Uber driver, can we like refuse to accept the rider if the trip is too far?
eg: i had a few request to Rawang and end up coming back empty car and the toll ain't cheap... rclxub.gif
*
I have a good habit by calling them about their exact location and where they are going to next.

QUOTE(sherz88 @ Feb 15 2016, 08:59 PM)
If they already board in, u wanna reject them? I know that feeling but.. Very hard to reject.. Plus they can complain pr give u bad rating
*
Wait, if you haven't start the trips, how they going to give bad rating? hmm.gif but I know Rider can file complain against you.

QUOTE(ieian81 @ Feb 16 2016, 12:35 AM)
I feel it's a matter of perspective.

As long as we are online, we should pick up all riders and send them to wherever they want to go.

I believe a trip to Rawang should nett the driver RM30-RM40. That's good money for 90 mins of work.

If toll is an issue, then drive back through Selayang, may pick up riders there also.
*
Talking about tolls, how does the tolls systems work on Uber?

PS. I'm on UberIPOH which doesn't have tolls, so I'm curious asking. TQ.
NightFelix
post Feb 16 2016, 11:59 AM

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QUOTE(ieian81 @ Feb 16 2016, 11:40 AM)
1) Calling rider to ask where they are going next and then to decide whether you want to take the ride or ask the rider to cancel is against Uber policy. FYI.

2) Toll incurred on trip is borned by the rider. Uber actually tracks your route and they have already marked in the system the cost of the toll, though not always accurate. Drivers still need to double check on accuracy of the reimbursement.
*
1) Hmmm.. something is not right here during what I heard from briefing. Okay, if that is true, let's say I reach at rider there, and I ask where rider where to go, but I have not yet start the trip, and I refuse to send rider where they want to go, I cancel the trips. It doesn't hurt my rating right?

2) TQ for the info. I do remember told by the guy during briefing that tolls are bear by rider but driver have to pay 1st, correct isn't it?
NightFelix
post Feb 16 2016, 03:37 PM

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QUOTE(ieian81 @ Feb 16 2016, 02:00 PM)
1) You are not supposed to cancel rides unless there's a valid reason (rider no show, rider rating too low, etc). Don't feel like going to the rider's destination is not a valid reason.

You keep cancelling trip will affect your acceptance rate.

The risk of rider lodging a complaint against you is very high.

My suggestion is this - if you are online means you are prepared to pick up rider and go anywhere. If not prepared to do that, then don't go online.

2) Yea driver pay first and gets reimbursed.
*
Okay I get it.

What about the destination is:
Kelantan for example (out of Uber service area)
and
Penang for example (is within Uber service area but not your area)

If you are UberKL, what would you do?
NightFelix
post Feb 16 2016, 04:02 PM

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QUOTE(lonely143 @ Feb 16 2016, 03:46 PM)
This sound like TAXI DRIVER to me ~

Well, aren't Uber driver can choose our rider?
For example :

KL to PJ or
KL to Bangsar
*I prefer KL to PJ so when rider request, we will accept. Win win situation?

Correct me if I'm wrong
*
I thought the same too, because isn't that the fundamental of "ride sharing" concept? but I think shouldn't be a problem for me in Ipoh, but quite trouble for driver in KL. laugh.gif

Oh well, I ask the trainer from Uber 1st. See what he say.

This post has been edited by NightFelix: Feb 16 2016, 05:13 PM
NightFelix
post Feb 17 2016, 04:08 PM

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If there are any UberIPOH partner driver here please PM me. TQ.
Maybe we can share the info among between each other. TQ.

This post has been edited by NightFelix: Feb 17 2016, 04:43 PM
NightFelix
post Feb 18 2016, 04:37 PM

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QUOTE(loveyourenemy @ Feb 18 2016, 03:34 PM)
Is there any reimbursement from Uber if we happened to pick up a nasty rider whom drunk and vomit in your car?
*
Yes, open your apps, click need help, and request cleaning fee, rate your nasty rider 1 star, and don't forget to take photo. Uber handle the rest for you.
NightFelix
post Feb 23 2016, 10:54 AM

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What is the Hourly Guarantee in KL? hmm.gif You guys got Surge right?
NightFelix
post Feb 26 2016, 10:03 AM

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QUOTE(ieian81 @ Feb 26 2016, 09:29 AM)
As a driver, just drive cheerfully, be courteous, don't complain, take every ride as a blessing and it won't be difficult to maintain a high rating and make money. It's not rocket science.

[attachmentid=6057950]
*
Out of curiosity, what phone you using? Nexus? Motorola?
NightFelix
post Feb 27 2016, 10:38 AM

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QUOTE(Dentarg @ Feb 26 2016, 06:39 PM)
Can't wait for Uber to expand their operations in Kota Kinabalu.

But I wonder if they will accept my 2010 Perodua Viva.

It is a tiny car. Haha!
*
I got 2 car registered on the system. One '09 Myvi and '12 Viva

QUOTE(iman_girl @ Feb 26 2016, 10:11 PM)
It is not another 5 min, it is many 5min (5x)
What is the limit for waiting, before you can cancell the ride without paying $5
When I press request (including my destination gps)
What happens on the driver side?
What do they see? Do they have to press accept, or.......
*
I can see your pick up location but not your destination location.
I have to accept your request within 10secs if I'm not mistaken, if not it will jump the request to another driver.
Once I accept, you see my face, my car plate/model, my contacts.
NightFelix
post Feb 29 2016, 03:03 PM

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QUOTE(nairud @ Feb 29 2016, 11:44 AM)
Had one request where the rider cannot even describe her location and even the location she gave is not correct. Pointed me to somewhere far off where she was waiting for me... had a cat and mouse hunt looking for her.

guess my lower rating is due to me holding the phone while driving.. .need to get a phone holder asap
*
I bought one just for RM15. So easy to use and tight on the glass.
NightFelix
post Mar 1 2016, 12:45 PM

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QUOTE(schok @ Feb 29 2016, 03:05 PM)
The one that sticks on glass would heat up the phone quite fast since its exposed to the blazing sun.
*
I can't find a better car phone holder that can clip on my aircone vent.

PS. Myvi atm... hmm.gif
NightFelix
post Mar 2 2016, 10:22 AM

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QUOTE(destiny6 @ Mar 1 2016, 10:24 PM)
i drove uber so far never encountered 1 , i've drove for a few months already and quit recently due to finding it not worth it anymore as they have reduce the fare
Uber is actually a cashless system so i think SPAD could not take any action on you whether you have PSV or not doesn't really matter, your main concern would be the taxi drivers in KL
*
Hmm.. if that case, then there will be no driver?
NightFelix
post Mar 3 2016, 11:07 AM

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QUOTE(destiny6 @ Mar 2 2016, 05:25 PM)
well....there are always new blood to fill in the job
currently base fare is RM0.95 + RM 0.60/km with RM0.25/min compare to previously RM1.50+RM0.60 with RM0.25/min for UberX
both exclude the 20% Uber fee, i heard effective 1March Uber fee has increased to 25% <<< someone pls confirm this
*
oh dear god.
Ipoh Rate: RM1.00+0.50/km+0.25/mins (25% Uber Fee)
NightFelix
post Mar 3 2016, 02:17 PM

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QUOTE(destiny6 @ Mar 3 2016, 12:39 PM)
this haven't deduct the 25% Uber fee i presume?
if yes, let me know if it is still worth to do my fren.....
*
Not yet.
Base Fare: RM1.00
RM0.50 / KM
RM0.25 / Min.

Lets say: 10KM + 20mins = RM1.00 + RM5.00 + 5.00 = RM11.00
Your earning is: RM8.25
NightFelix
post Mar 4 2016, 12:27 AM

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QUOTE(ZzZzz... @ Mar 3 2016, 11:12 PM)
at ipoh how register uber ya?
*
hi ipoh mali, is me again, they closed the registeration for Ipoh at the moments. PM me your phone number once I know they re-enable the registration, I let you know. They extend till end of this March, further operation are still unknown. could be till the theme park opening.

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