10 Reasons Why You Should Choose DiGi:

1. You will save more: Enjoy more savings without any conditions on our Postpaid and Prepaid plans. There's something for everyone.
2. You will enjoy the lowest flat rates: Simple flat rates nationwide for all calls / SMS / MMS make it easier to communicate with anyone on any network.
3. You will stay closer to friends and family: Enjoy the lowest rates for calls / SMS / MMS to stay connected with your favourite numbers.
4. You will enjoy the latest innovations: DiGi has always been the innovative market leader with introductions of flat rates, free calls to all networks, talktime services and much more.
5. You will never have hidden fees: With DiGi, you never have to worry about hidden fees, deposits or advanced payments. We don't have any.
6. You will get the best rewards: Get rewarded for everything you spend with DiGi. Monthly surprises, birthday bonuses and even free insurance coverage.
7. You will get FREE 24-hour support every day: Call DiGi's Customer Service at 016-221 1800 or chat with us via D'Chat at digi.com.my, anytime of the day, 7 days a week for free.
8. You will always be in control of what you spend: Enjoy full control at all times. Pick your own preferred bill statement date, get immediate usage updates through e-Billing, enjoy free automatic credit alerts, generous grace periods, stay active with automatic bill payments & prepaid reloads, and lots more.
9. We're everywhere you go: There are over 8,000 DiGi outlets nationwide to serve you. And you can count on DiGi's widest data coverage in Malaysia, plus our international roaming coverage in over 160 countries... and counting.
10. We will make it easier for you every day: It's our mission to keep things simple. The simpler the process, the easier it is for you to enjoy our services. Enjoy instant activation of services, automatic international roaming and much more.

-Information as extracted from here

Important Links:

• DiGi Official Website
• DiGi version 3 Thread
• Data Services (MMS, GPRS, Wap) Configurator
• Online Customer Service
• Mobile Number Portability
• Click here if you don't know which package/plan to choose

What's Hot on DiGi?

• Click here for DiGi Prepaid I Like™
• Click here for DiGi Prepaid Mobile Number Selection - MNS
  
  
• Click here for DiGi Postpaid I Heart Savings

Postpaid Comparison Table:


Free Unlimited Calls/SMS-es/MMS-es among Supplementary Lines/ Supplementary Lines to Main Line (Vice-Versa)



Have any more doubts or enquiries? Please feel free to drop by this thread, we, on the Yellow boat are glad to answer them.

Oh ya, happy to be part of DiGi? Use this on your signature then.

Add this set of code:

Are you a user? Want to have these?

DiGi Prepaid user:

For Fuyoh! user:
For D' Campus user:
For MTV Powerpack user:
For Beyond Prepaid user:
For Super FnF user:
For Super SMS user:
For Super Talk user:

Don't worry, we have for users too. Here it is:
DiGi Postpaid user:
For DG20 user:
For DG50 user:
For DG150 user:
For DG250 user:

Credit goes to korn for the wonderful userbars!

This post has been edited by fruitie: Dec 10 2008, 10:09 PM

first!

seems they have a new redemption promo . a 6500 classic or a 6210 navi , hmm

woosh~ reporting in.. new version~ rockz!!

ya...but it still havent display in the bonus redemption section in OCS!!

there is a new DiGi retailer store in Soho KL, as what i've asked D'Chat ppl, they said is a new concert store by DiGi, anybody have any idea how special it is?? which to drop by to have a look!!

v4 already:)

Welcome all to this new thread, a little bit of information is updated on the first post.

congratulations for v4, go DiGi

I think it is time for somebody to make a DiGi userbar for DiGi users.
The one I've seen is with old logo.

ya lor. time for a new1.. any1 volunteer?

Oh lala...
I will follow you...Quack!!!!

Love the yellow ducky...heheh

My bro lost his phone a week or two back. His number was under my number... 1 family thing. This morning I got a call from Digi telling me that I need to get that number back from them before the 28th, or they will terminate that number. The girl on the line told me that it's free.

So I went to Subang Parade to collect that number.. they told me I need to pay RM71.00(his last bill). I was like wtf. I don't have any $$.. raya, already pokai. heh. I know I have to pay that(and a lot more) amount(which is billed under with my number along with another one, so 3 in total). But I just don't understand why they can't give out that number back, it's not like I'm gonna run away or anything. I have 2 other numbers that we're still using. I don't even mind if they charge a fee(small lah) or something for me to collect back that number.. now I have to settle it first before I collect it.. I understand if its just that one number in a bill, but I have 2 others that are still in use. Waste my time going there.. gah.

ok, i have several question since im using digi for almost 5 years now and im currently on MTV Power Pack plan which is very old. since they have several new plan which i saw last night and they are Super FnF, Super SMS and Super talk. actually i do try a search this plan information on digi website and turn out to no avail. which plan should i use and what rate they offering and specific feature for those 3 plan?

It's here..
http://www.digi.com.my/whatshot/promotions/ilike/faq.do

mtw powerpack is like one of the best sms plan. If u heavy sms, just stick with it.

ah, thanks there Wan. i keep searching on the home page but not promotion.

it's time to make camparison....

yeah. i think the same way since i only been charged RM5 monthly and i manage to have unlimited sms's. but, the new Super SMS™ on the other side need to exceed RM0.50 daily to gain unlimited sms's right? (correct me if im wrong) so, monthly i need to use up to RM15 (which is RM0.50 daily) if i change to Super SMS™?

Yes, you are right.
Unlimited SMS-es to DiGi network.

i see. thanks fruitie for the clearance and head-up. maybe i stick for my current plan for awhile. might re-think back onward.

seems here is more to prepaid?

no 1 use postpaid?

Quite balance actually between these two packages.
I'm on postpaid anyway.

anyone know prepaid WAP/GPRS charge is how much?

What did you mean? Activation fees or data transfer charge rate?
If it is activation is free of charge.

I guess you are trying ask per transfer data rate right?

yes. sorry for the ignorance. I really cant find the rate on Digi website, and with the slow streamyx connection, i really cant find it.

i can feel that DIGI is going to the postpaid future rather than the prepaid one. they still provide good services and promotion for the prepaid but what i see is that they hope that everyone going for the postpaid as now their postpaid rate is stronger than others

no doubt that its postpaid is very cheap. nevertheless, you cant expect someone with monthly usage less than RM15 opt for postpaid. prepaid is still the best choice for them.

digi user reporting in...used almost 5 years .

yes....prepaid for student is a better choice,if many call...then use digi rm50 that postpaid they call rates very low also

This post has been edited by herojack41: Oct 26 2008, 12:04 PM

its 10cents/kb

I want to complain about digi cause I'm very frustrated with them already

I'm UTM student and subscribed to the digi d'campus plan and at first I was charged for calling digi numbers after I made more than RM 1and so I called the customer service and they refunded all my money and say they will fix the problem ASAP (keep in mind this is in August)

And then, they've been charging me again and again until supposedly, I am enjoying free rate, but they charge me 36 cents per minute I complain complain complain until one day the technician phoned and called me "The d'campus rate supposedly to be enjoyed by those using it in the study area aka fac there but fac there sometimes I still get overcharged

Furthermore, the guys living opposite my block can get the d'campus rate and WHY CAN'T I?!!!!

I very angry and they overcharge me all the time, sometimes i keep record and find out they charged me more than RM10 until I decided to call the customer service (I very frustrated already) and guess how much they refund me this time?! 5 CENTS!!!

I called the customer service for more than a million times (hyperbole..) until now I also lazy call and make less phone calls cause I very mad at them (Make me cannot contact my family T.T and charging me more than FnF) and even chatted with them online but they aren't doing any !#!@#$@#$#@!!!

Anyone know what should I do?

my friends all give up calling CS cause every time make phone call need to call them once and wasting time listening to the recorded call.

I very angry you know, I can't call my dad as long as I want especially when he lives so far away and get charged more than FnF

anyone know what should I do?

First get the bill and go to their center and report if cant solve just report to MCMC. I thought everyone said DIGI da best?

I'm prepaid and digi d'campus is prepaid plan

Digi can be quite sucky when it comes to solving problems

hehe i heard alot people say digi the best in solving problem. Why dont u go direct to the centre and resolve this? Calling their careline only and do so much.

i wanna ask..the thing that u top up rm100 then ur credit life will stay 1 year..izzit still on?

Expire long time ago. Last month.
When its available why didnt u reload for it?

hm..i just bought the new number.just change into digi.

digi CS quite good ma.
very poilte and very effective unlike...m*xis

but i realized something that when i check my kredit balance..

its says here reload b4 31.07.2009

why so lama one?kinda 1 year also..if i top up 30 bucks..then it will change to one month back?

I already said u port to digi u get free 1 year validity.

U reload RM900 the validity also stays until 31.07.2009

i think if u top up now, ur vcalidity will not increase for the moment coz ur validity already quite long more...

cool.thanks guys =)

no worries bro.. digi, always the smarter choice.

But now I'm in uni and I'm not from west malaysia so I don't know where is the centre.. I planned to do so after I go back to my hometown next month T.T

Hopefully the digi centre in my hometown knows how to solve these problems

I'm wondering can we do this, on birthday, max out reload bonus, then purchase the one year validity, hey it's cheaper isn't it ?

A question about the free calls between principal and supplementary, is it subject to the credit limit?

nope....if the supp line is under the principal, u r able to make free call,sms,mms without any cost, it wont be appeared in the unbilled transection. so credit limit will only include all the calls which u make to other users

digi user reporting~~~~
been using digi since form 4...wow...oledi 6 yrs dy

Call centre cant help you much because they are not really connected to personnel. If u meet physical person they have to resolve that problem face to face or u can get them to write u a letter to protect yourself.

This post has been edited by aspire2oo6: Oct 27 2008, 06:43 PM

i have a question...im using a supplementary line from my 'friend', now i want to break the bond and make my own main line...can i do that?without ic of the main line?

or can i go for number portability?

eh,that time when i say expired 2009 because i tak activate my number.now activate only until this november.nooo...T__T i wan 1 year vadility..

what you mean tak activate?

get the e-bill first, and d'chat then

got anyone work at digi centre here? need help

Sorry to say that you need the main line's IC

By the way, Elezend, where are you now?

This post has been edited by felicious: Oct 28 2008, 12:38 AM

want to ask whether digi acquired Time dotcom or alliance with them by using their 3G services?

Wow...congratulation on V4!

when i wan to make a call.then i need to activate it again.so when i activate it again..then i check balance..reload before 28th november.

just wanna ask, is the 1plan still going on? i mean the plan that allows the call usage between principal and supplemenraty to be unlimited free and principal commitment fee is RM50 and supplementary commitment fee is RM30.

Is the plan still there?

I'm using Telco C and they said that starting Nov 1, no longer unlimited call between principal and supplementary. They change from 1+3 to 1+5 and that's really a rip-off.

I think they limit call to 40 hours, right?
SMS and MMS also been limited ar?

This post has been edited by uhlaw: Oct 28 2008, 10:22 AM

Just wondering... the DiGi bonus point to redeem phone is OFF edi? Hasn't seen it since last month.

1 point RM1.00 and 3000point just to redeem a RM120 phone voucher? Kinda crap~

I have more than 6000+ points now and it is just total crap.

Anyone transfer to DiGi from Maxis? How long do they take to transfer? They say within 24 hours, but still... would like to get it from people who have done it.

there is two model of nokia phone to redeem, login to OCS to redeem!! starting today!! good luck

1 Plan no longer being offered to customers. They've replaced it with DG20, DG50, DG150, DG250. All depending on your monthly usage. If you are looking for something like 1 Plan, just use DG50. The call rates are the same. Also you still get free calls / sms / mms between you and supplementary line if you sign up 1 Family as supplementary line for DG 50.

Logon to the OCS to check out the latest promotion on Bonus Point redemption. Every month they'll come up with different phone models.

For bonus points, you can choose to either redeem
- For AirTime Rebate or in other words you can use 3000pts to offset RM120 from your next coming bill(unbilled amount). Bear in mind you still need to pay the commitment fees.
- For Mobile voucher or in order words you can use 3000pts to exchange as a RM120 voucher to purchase anything worth RM120 at any Digi Specialize Stores e.g. T-shirt, reload cards, phone accessories, phones. Bear in mind the voucher will only come together with the next bill and you have 1 month time to utilize it.

---

Added on October 28, 2008, 11:22 amStanding TAT(Turn-Around-Time) for porting out is 5 working days. It could be fast, it could be slow depending on how fast your previous telco willing to release you. Your application to switch to other telco might be delayed due to

- Details not complete
- Outstanding balance

This post has been edited by vikingw2k: Oct 28 2008, 11:36 AM

there is two model of nokia phone to redeem, login to OCS to redeem!! starting today!! good luck

just wanna ask, for my sister's case. she is using prepaid, but everymonth not really using 30 bucks. but always expire. should she get the super long life or should she change to line. and how? pro please help?

If she don't really make much calls. Just subscribe to Super Long Life. Don't change to postpaid cause once you go postpaid you can't reverse back to prepaid.

ok thanks. we are going out to buy the RM30 to get the super long life. thanks for your advise

1Plan is no longer available. but they have replaced with DG50!! the supp line is still called 1Family with unlimited calls/sms/mms!! the only unlimited plan betwwen main and supp line!

There are 2 choices for supplementary lines.
- 1 Family - RM30 commitment / month. Unlimited free calls / sms / mms to main line and supp lines.
- Family Basic - RM10 monthly fee / month. Calls to main line and supp line is 9.75cents / min.

---

Added on October 28, 2008, 11:44 amYou're most welcome. I've just helped my mum to switch from Hotlink to Digi Prepaid Super FNF + Super Longlife. No need to worry about validity.

This post has been edited by vikingw2k: Oct 28 2008, 11:44 AM

ya, Telco C capped at 40 hours between principal and supplementary. and 2000 sms/mms.

the 40 hours is shared between principal and supplementary.

really really thanks a lot. so, quite confirm that i'll change to Digi...

FYI, if u switch to DiGi from other operators, DiGi will give 365 validity for FREE, dont nit to purchase the Super Longlife anymore

---

Added on October 28, 2008, 3:06 pmFYI, if u switch to DiGi from other operators, DiGi will give 365 validity for FREE, dont nit to purchase the Super Longlife anymore

This post has been edited by llmcso: Oct 28 2008, 03:06 PM

I used D'Chat

(4:17:09 pm) saimatkong: When will Digi launch it's 3G?
(4:17:31 pm) DiGi CS: 3G will be launched by end of this year, or early 2009

really o? mean only 1 way change oo.. from prepaid to postpaid only? sigh~ who noes, digi suddenly change it call plan.. geez~

I didn't know can't change back to prepaid.
Wait let me have a chat with the online customer officer via D'Chat.

LOL. D'Chat is very useful. Love it.

The answer as bolded.

This post has been edited by fruitie: Oct 28 2008, 04:50 PM

hello to all digi user........

i'm hotlink user....and like to switched to the smarter side(DIGI).every month i using about RM50 and heavily sms.also like to talk quite long about 15hours per month.can u all recommend me which plan is better?SuperTalk?SuperSms?SuperFnf?

how come your usage is so high, but u only spend about RM50 ?? or these are your plan usage after u switch??

anyone from digi jump to maxis?

for me??no....better jump to hell

For the smallest telco among the big 3, Digi is by far the most innovative. One thing I remember is that they have this kind of environmental program a few month back. For a company owned by foreigner, they do their part for the environment, and that's something people like me can appreciate.

Former Celcom user, now jump to DiGi.

Just now read some post about The UOX of Celcom.

Its limited to Age below of 26. If lecturer will not have this benefit.

Did Digi D'Campus got such age limitation ?

when ah when Digi will roll out its 3G

D'Campus has no age limitation but must with valid I.C. and student I.D. card.
Any enquiry about D'Campus can hop into this catered thread: http://forum.lowyat.net/index.php?showtopic=795499&hl=

since u are from sarawak, how is DiGi coverage there?? i though ppl in east malaysia prefer celcom due to coverage issue??

i heard maxis spend alot at covering east malaysia, izit true?? is their coverage better than DiGi dy?

Thank.

Its mean my lecturer friend still have to pay the normal charge .. hahahaha

[quote=vikingw2k,Oct 28 2008, 11:39 AM]
There are 2 choices for supplementary lines.
- 1 Family - RM30 commitment / month. Unlimited free calls / sms / mms to main line and supp lines.
- Family Basic - RM10 monthly fee / month. Calls to main line and supp line is 9.75cents / min.

---

Added on October 28, 2008, 11:44 am

can we switch between 1 family and family basic?

[quote=LYR,Oct 28 2008, 09:42 PM]
[quote=vikingw2k,Oct 28 2008, 11:39 AM]
There are 2 choices for supplementary lines.
- 1 Family - RM30 commitment / month. Unlimited free calls / sms / mms to main line and supp lines.
- Family Basic - RM10 monthly fee / month. Calls to main line and supp line is 9.75cents / min.

---

Added on October 28, 2008, 11:44 am

can we switch between 1 family and family basic?

[/quote]
in that case, u dont nit to switch...u can just go to digi store to change your supp line plan to family basic

meaning when we become someone supplementary line, it's defaulted that we're under 1 family plan?

i just received this from DIGI for my prepaid,

Get RM3 Airtime for FREE.
Hurry!Offer till 31Oct.
1) send sms to 2000. just type mms <phone model>
2) save setting.
3) type Rm3 and send as mms to 2000.

does anyone receive this message too? very suspicious.

This post has been edited by LYR: Oct 28 2008, 10:38 PM

use d-chat to chat with the customer service to confirm

same just last time, but dunno if this NEW promo or what

LASTIME THREAD: http://forum.lowyat.net/index.php?showtopic=789320&hl=

This post has been edited by korn: Oct 28 2008, 11:45 PM

i have asked Digi officer using D'chat, it's true. it's a MMS promotion.

DiGi 3G coming