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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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Dannyl
post Oct 28 2008, 11:20 AM

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Anyone transfer to DiGi from Maxis? How long do they take to transfer? They say within 24 hours, but still... would like to get it from people who have done it.
Dannyl
post Nov 2 2008, 11:37 PM

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QUOTE(vikingw2k @ Oct 30 2008, 12:42 AM)
The fastest way to check your usage is key in *128*1*1# and press dial button.
You'll get something like below
Your current balance is RM100.50 and your unbilled amount is RM290.50

Current balance = Whatever you owe digi. Means the bill that's already out and you haven't paid.
Unbilled amount = Usage up to date. Means From the last cut off period until now you've used xxx.xx amount.
*
What's the cut off period? After I make some calls or SMS, I check the balance but it still says the same thing. It gets updated every midnight or what? Thanks.
Dannyl
post Nov 3 2008, 08:18 AM

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I just registered for OCS. I'm a supplementary line holder. If I change my email address and other settings, will this affect the primary line holder's account? Thanks.
Dannyl
post Nov 3 2008, 08:55 AM

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QUOTE(fruitie @ Nov 3 2008, 08:38 AM)
No. Is your account separated from main line? smile.gif
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Yes it's separate. Maintaining separate account is charged RM3, yes? Or was that itemised billing? I'm confused. Is there a page with all these charges? I couldn't find it. Like auto-debit = RM5 rebate, etc.

Just tried D'chat just now. Fast and easy. Sure beats calling Maxis.
Dannyl
post Nov 4 2008, 08:22 AM

what the fucuk-yimai
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QUOTE(maknismudekots @ Nov 4 2008, 02:02 AM)
I just flip through my phonebook... and guess what? There are only 4 digi numbers in there sad.gif

Here in Kedah it seems like digi never sets off... Or maybe it's just my friends don't? blush.gif
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How do you know? I'm using 012 and I'm with DiGi. That's what MNP is for, dude. Keep old number and go to other telco. Maybe now already 40 of your friends with DiGi.

Wanna ask something. I'm a supp line for DG50. When I SMS my primary line (haven't tried calling), my statement/balance will show 5 sen for each SMS. Is this normal? Do they calculate the free call/SMS/MMS only when the bill comes out?
Dannyl
post Nov 4 2008, 01:47 PM

what the fucuk-yimai
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QUOTE(vikingw2k @ Nov 4 2008, 10:53 AM)
It'll still reflect on ya unbilled amount, however it'll be deducted on ya next bill. Don't worry, if you noticed that the bill charged you for making calls between ya main/supp you can always dispute on this and they'll do the adjustment to be reflected on the following month's bill.
*
But... but... my supp commitment is RM30 and I don't wanna go over this. If they include all calls/SMS to my primary line which will be deducted later, then my balance is not accurate anymore, so how to estimate how much balance I still have? As for the dispute, SMS phone numbers are not shown on the OCS itemised bill, only the 3-digit prefix, so I also don't know which are for primary and which are other people.

Help! Help!
Dannyl
post Nov 4 2008, 03:22 PM

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Wanna ask, those charges like Mobile TV etc., are they separately charged or still fall under the commitment fee? Meaning if balance still not up to commitment amount, can buy those stuff for fun.
Dannyl
post Nov 5 2008, 11:44 AM

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QUOTE(bloodsucker @ Nov 5 2008, 11:40 AM)
Just wanna share some problem that I'd found out after I'd switched from M operator not long ago. Yesterday night, when I was checking my call details using the OCS, i found out my calls between principal line and supp line (1 Family) is being charged. After verifed with the CS, she promised to look into it and get it done within 2 days. To all users that just switched from other operators, please check your call details!
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Yes same case as me. The transactions which went into unbilled could not be recalled, so we'll just have to call them up for a refund when the statement comes out. I believe next month onwards, free calls would not be listed smile.gif
Dannyl
post Nov 6 2008, 02:36 PM

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Have you guys gone green with DiGi yet? smile.gif
http://www.digi.com.my/deepgreen/
Dannyl
post Nov 18 2008, 09:27 AM

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QUOTE(jompc @ Nov 18 2008, 07:36 AM)
celcom is toooo big. u know who own celcom. UOX design to kill digi. UOX very cheap but Xpax very expensive.
*
But UOX up to 26 years old only? Can kill Digi? tongue.gif
Dannyl
post Nov 28 2008, 09:20 AM

what the fucuk-yimai
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QUOTE(fruitie @ Nov 27 2008, 11:23 PM)
Erm.. I thought SMS is 10 cents to all networks inclusive DiGi?
My DG50 is that rate and I assume supplementary lines follow main principle's rate. smile.gif
*
Nope, supplementary follow principle rate for voice calls only. SMS depends on whether your recipient is on- or off-net.
http://www.digi.com.my/postpaid/digi_postp...ost_faq_1fam.do
Dannyl
post Dec 1 2008, 11:08 AM

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Hmm one thing bad about Digi is that the digital billing via OCS is only available after 8 working days from the statement date. That's like more than 10 total days, man...
Dannyl
post Dec 1 2008, 05:14 PM

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QUOTE(andrekua @ Dec 1 2008, 02:04 PM)
Yupe... just got my bill even though was billed on 21/11/2008.

Anyway, I just call them and got scolded by me. My first month with Digi and guess what. Mistakes in billing. Signup for DG50 but only billed for half month, so commitment RM25. My call charges just RM26 but guess what, RM25+RM26+10(stamp duty, no charge for billing and call waiting?), total RM61. They will call me back tomorrow. Hahaha... lucky I choose to wait till I see the bill then only pay.  laugh.gif  laugh.gif  laugh.gif  laugh.gif  laugh.gif  laugh.gif
*
I also have billing mistakes. DG50 and supp line, both pay pro-rated commitment + call charges + stamp duty + data usage = way more than it should have been, and no rebate for auto-debit payment. Anyway chatted with them via D'chat and they will adjust in the next bill.

Digi not giving good experience for me... at first they even charged between primary and supp line... need to call them also... many glitches...

What's this stamp duty thing? RM10, man. Is it hidden fee? tongue.gif
Dannyl
post Dec 26 2008, 01:54 AM

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I thought I noticed a feature where Digi will SMS you about your unbilled amount before your statement is due. I couldn't find it anymore. Did I see wrongly?

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