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Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!

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TStoofriggingslow
post Sep 4 2010, 04:07 PM, updated 15y ago

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*** UPDATE *** Maxis FTTH SUCKS big time !!! 40Gb quota strictly will be in force even in their 1st month of operation, the speed will be throttled to 10% which is only around 0.6Mb !!! BOYCOTT - don't sign up, cancel your interest registration !!! Let them dig their own grave !!!

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Maxis FTTH (Fiber-to-the Home) already launched 1st Sept 2010 in Bandar Utama Phase 11 & Phase 12, and I am using it now !

I stay in Bandar Utama Jalan 12/7, on 1st Sept, a team technical crew came to install the new fiber broadband from Maxis.
Another crew of relations officers also dropped by my home, with a hamper of gifts, a video shooting team & a carricature artist.

The installation process does take up quite a long time, as they are all on a sharp learning curve.
At one point, there were more than 10 techincal people from both Maxis & Huawei in my house, doing all the necessary checks.

There are 3 sets of equipments after the installation. A Huawei-Echolife ONT terminal, a Maxis-Thomson RGW residential gateway & a Maxis-Aztech DECT cordless phone.

There is only 1 package on offer at the moment, 6Mbps.
They say later will have upgrade packages from 6Mpbs, up to 24Mbps.

There is no IPTV included in the package, it will be added later, as they are still doing vigorious testing.

The offer price for the 1st batch of early-bird subscribers is RM118 per month, free for the first 2 months, and free installation costs.

The DECT phone also come with free :

i) unlimited calls to a Maxis fixed line number
ii) 500 minutes per month to a Maxis mobile number
iii) 200 minutes per month to United States, Singapore, China or Hong Kong

For time being, I am still not sure about the FUP download limit.
Guess I will find out soon, as I try to use & download stuff.

I believe this Maxis offering will be a strong competition to TM Unifi 5Mbps package of RM149 per month.

I have attached some pictures.

That's all my report for now.. going to enjoy more high-speed broadband now !

Attached Image Attached Image Attached Image

This post has been edited by toofriggingslow: Oct 9 2010, 11:03 AM
JinXXX
post Sep 4 2010, 04:11 PM

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hmm .. very smart of them to use cable tie.. cut cost tongue.gif
skincladalien
post Sep 4 2010, 04:16 PM

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hey mind to share how to contact them for installation? my friend at bu 12/4 is very interested

This post has been edited by skincladalien: Sep 4 2010, 04:16 PM
keeting89
post Sep 4 2010, 04:19 PM

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Rm118 only? so cheap, coz for me maxis used to be blood sucker..
i) unlimited calls to a Maxis fixed line number
ii) 500 minutes per month to a Maxis mobile number
iii) 200 minutes per month to United States, Singapore, China or Hong Kong
MaGNiFiCo
post Sep 4 2010, 04:25 PM

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rm120 per month for 6mbps!! that is blardy cheap man. this definitely gonna be a strong competitor for unifi

this is what we need biggrin.gif
alpayedo
post Sep 4 2010, 04:27 PM

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3rd pic is the dp (distribution point) outside your house? they use a big closure and hang it on electric/telephone pole? fyi, the closure they hanged is for underground purpose and not meant as a dp to a house. can't believe maxis provide this kind of installation setup.
equustel
post Sep 4 2010, 05:02 PM

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That's neat! I hope this comes to my area (as its telephone service is under Maxis ...).

Regarding FUP, I visited their website and read the FAQ, which has this to say:

QUOTE
11. Will Maxis be implementing quota limit or fair policy usage (FUP) for HIGH SPEED INTERNET?

Yes quota limit will be imposed but you can opt not to be limited for a fee.


This post has been edited by equustel: Sep 4 2010, 05:03 PM
vapeace
post Sep 4 2010, 05:14 PM

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now we are talking about competitor

hope TM will reduce price whistling.gif whistling.gif whistling.gif

based on 3rd pic.. i lol-ed

That is TM telephone pole, imagine both TM FTTH and Maxis FTTH distribution point on the same pole
one cheaper and another expensive or two technician from diff company trying to fix their service on the same pole
now that a view i would like to see laugh.gif


Neptern
post Sep 4 2010, 05:23 PM

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Post some speedtest results and more comments on it?

Availability still limited?Price will definitely be a deciding factor and i hope they don't force us to take up iptv like tmnut...

This post has been edited by Neptern: Sep 4 2010, 05:25 PM
MX510
post Sep 4 2010, 06:09 PM

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Any fair usage policy?
SUSphantomkid
post Sep 4 2010, 06:11 PM

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QUOTE(MX510 @ Sep 4 2010, 06:09 PM)
Any fair usage policy?
*
Would like to know too. Any caps? Like, if there is, how much? And @equustel, for a fee, how much exactly? hmm.gif
iipohbee
post Sep 4 2010, 06:12 PM

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They are using TNB poles?

That's good.Hopefully TNB has plans for the FTTH network to be implemented in Perak since they already have a very extensive fiber network here. Previously they wanted to use these dark fibers for their digital powerline project. We have a lot of new TNb poles sprouting up recently in Ipoh.

If they implement this, then we'll see other isps like Jaring, Maxis and Time coming..
calvin_yit
post Sep 4 2010, 06:40 PM

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hey.... this looks way better than unifail, price n all. Do they provide the router too?? is it as faulty as the one provided by unifail? Read from unifail thread, the router provided there will kaput under intense load. Finger crossed on coverage n FUP.
billytong
post Sep 4 2010, 06:46 PM

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QUOTE(calvin_yit @ Sep 4 2010, 06:40 PM)
hey.... this looks way better than unifail, price n all. Do they provide the router too?? is it as faulty as the one provided by unifail? Read from unifail thread, the router provided there will kaput under intense load. Finger crossed on coverage n FUP.
*

This is why I set my no of connections to 80 for torrent. Offing the wireless. Never 24/7. Still running fine so far.

This post has been edited by billytong: Sep 4 2010, 06:46 PM
iipohbee
post Sep 4 2010, 06:48 PM

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QUOTE(calvin_yit @ Sep 4 2010, 06:40 PM)
hey.... this looks way better than unifail, price n all. Do they provide the router too?? is it as faulty as the one provided by unifail? Read from unifail thread, the router provided there will kaput under intense load. Finger crossed on coverage n FUP.
*
Thompson HGW is definitely better than the cheapo Dlink DIR-615.
If other isps want to compete might suggest them supplying 2Wire HGW, Asus, Buffalo or Zyxel.
brian12988
post Sep 4 2010, 06:54 PM

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QUOTE(alpayedo @ Sep 4 2010, 04:27 PM)
3rd pic is the dp (distribution point) outside your house? they use a big closure and hang it on electric/telephone pole? fyi, the closure they hanged is for underground purpose and not meant as a dp to a house. can't believe maxis provide this kind of installation setup.
*
it shows that Maxis really dont know how to do things... shakehead.gif

QUOTE(vapeace @ Sep 4 2010, 05:14 PM)
now we are talking about competitor

hope TM will reduce price whistling.gif  whistling.gif  whistling.gif

based on 3rd pic.. i lol-ed

That is TM telephone pole, imagine both TM FTTH and Maxis FTTH distribution point on the same pole
one cheaper and another expensive or two technician from diff company trying to fix their service on the same pole
now that a view i would like to see laugh.gif
*
there are many competitors around..just that the competitors are limited by coverage area.. nod.gif

QUOTE(iipohbee @ Sep 4 2010, 06:48 PM)
Thompson HGW is definitely better than the cheapo Dlink DIR-615.
If other isps want to compete might suggest them supplying 2Wire HGW, Asus, Buffalo or Zyxel.
*
its not the Dlink is cheapo..is just that TM has placed too much load on it.. doh.gif
iipohbee
post Sep 4 2010, 06:58 PM

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QUOTE(brian12988 @ Sep 4 2010, 06:54 PM)
it shows that Maxis really dont know how to do things... shakehead.gif
there are many competitors around..just that the competitors are limited by coverage area.. nod.gif
its not the Dlink is cheapo..is just that TM has placed too much load on it.. doh.gif
*
Then TM should have supplied something better like the 2Wire or Zyxel HGW.

Too much load means bad planning and decision.
It also means the decision to go with it was made with other factors..


Added on September 4, 2010, 7:00 pmOh and by the way, Maxis supplying cheapo Aztech cordless phone?

Should have went with Ibiden or Siemens.

This post has been edited by iipohbee: Sep 4 2010, 07:00 PM
vapeace
post Sep 4 2010, 07:04 PM

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QUOTE(iipohbee @ Sep 4 2010, 07:12 PM)
They are using TNB poles?

That's good.Hopefully TNB has plans for the FTTH network to be implemented in Perak since they already have a very extensive fiber network here. Previously they wanted to use these dark fibers for their digital powerline project. We have a lot of new TNb poles sprouting up recently in Ipoh.

If they implement this, then we'll see other isps like Jaring, Maxis and Time coming..
*
u do know TNB pole dont have no steel step for the worker to climb
iipohbee
post Sep 4 2010, 07:06 PM

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QUOTE(vapeace @ Sep 4 2010, 07:04 PM)
u do know TNB pole dont have no steel step for the worker to climb
*
You know they usually bring those cranes along to lift their technicians up to pull the cables.
Good security measure as you don't want monkeys climbing those poles to get their hands on those cables..


vapeace
post Sep 4 2010, 07:06 PM

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QUOTE(iipohbee @ Sep 4 2010, 07:58 PM)
Then TM should have supplied something better like the 2Wire or Zyxel HGW.

Too much load means bad planning and decision.
It also means the decision to go with it was made with other factors..


Added on September 4, 2010, 7:00 pmOh and by the way, Maxis supplying cheapo Aztech cordless phone?

Should have went with Ibiden or Siemens.
*
if u can get a tender that offer u a lower price per-unit router than other brand ! u will take the cheaper or more expensive ?
but some how unit supplied to TM is below standard quality

my dlink lasted 5 years no problem, and my DIR-615 already run for 2 years without problem also unsure.gif


Added on September 4, 2010, 7:07 pm
QUOTE(iipohbee @ Sep 4 2010, 08:06 PM)
You know they usually bring those cranes along to lift their technicians up to pull the cables.
Good security measure as you don't want monkeys climbing those poles to get their hands on those cables..
*
well TM fail by providing easy access for stealer

This post has been edited by vapeace: Sep 4 2010, 07:07 PM
iipohbee
post Sep 4 2010, 07:09 PM

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QUOTE(vapeace @ Sep 4 2010, 07:06 PM)
if u can get a tender that offer u a lower price per-unit router than other brand ! u will take the cheaper or more expensive ?
but some how unit supplied to TM is below standard quality

my dlink lasted 5 years no problem, and my DIR-615 already run for 2 years without problem also unsure.gif


Added on September 4, 2010, 7:07 pm

well TM fail by providing easy access for stealer
*
Didn't they do trials before deciding to use the Dlink routers?
How can they say it's not capable to take the load?
Which also means someone is sleeping on the job or not doing their testing/trials work properly.


vapeace
post Sep 4 2010, 07:14 PM

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QUOTE(iipohbee @ Sep 4 2010, 08:09 PM)
Didn't they do trials before deciding to use the Dlink routers?
How can they say it's not capable to take the load?
Which also means someone is sleeping on the job or not doing their testing/trials work properly.
*
they under gomen pressure to deploy HSBB as soon as possible, plus tender by dlink is not bad. Most ppl have the impression dlink is a good brand, so they might assume it good too laugh.gif

sometime it hard to say also, for example, if u work in an engineering company, you order this specific grade concrete, when they sent sample you test, it meet requirement.. but when sent to actual work site.. the concrete is below requirement

but actually, FTTH is not needed actually ADSL2+ support 24Mbbps speed, installer once tested my line. he open until 15Mbps and tested before cappped me at 5mbps for my streamyx combo 4mbps. Should have asked him leave it tongue.gif
streamyx 4mbps maximun is a myth, it can go higher but due to TM hardware limitation and old wiring, maximum it can achieve also is 10Mbps or so

This post has been edited by vapeace: Sep 4 2010, 07:20 PM
iipohbee
post Sep 4 2010, 07:22 PM

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QUOTE(vapeace @ Sep 4 2010, 07:14 PM)
they under gomen pressure to deploy HSBB as soon as possible, plus tender by dlink is not bad. Most ppl have the impression dlink is a good brand, so they might assume it good too laugh.gif

sometime it hard to say also, for example, if u work in an engineering company, you order this specific grade concrete, when they sent sample you test, it meet requirement.. but when sent to actual work site.. the concrete is below requirement

but actually, FTTH is not needed actually ADSL2+ support 24Mbbps speed, installer once tested my line. he open until 15Mbps and tested before cappped me at 5mbps for my streamyx combo 4mbps. Should have asked him leave it tongue.gif 
streamyx 4mbps maximun is a myth, it can go higher but due to TM hardware limitation and old wiring, maximum it can achieve also is 10Mbps or so
*
Dlink and Zyxel are both renowned brands from Taiwan.

But their incumbent telco in Taiwan, Chunghwa Telecom awarded their high speed fiber network VDSL2 modem supply contract to Zyxel instead.
Goes to show Zyxel is better than Dlink.

vapeace
post Sep 4 2010, 07:28 PM

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QUOTE(iipohbee @ Sep 4 2010, 08:22 PM)
Dlink and Zyxel are both renowned brands from Taiwan.

But their incumbent telco in Taiwan, Chunghwa Telecom awarded their high speed fiber network VDSL2 modem supply contract to Zyxel instead.
Goes to show Zyxel is better than Dlink.
*
should understand, under open tender, what price can u offer and what after service u can give to the company, one competitor will not know what are the other competitor are offering laugh.gif

does not mean u win an open tender, u is a better company or brand is all about maximun profit, minimum cost, average quality.. MPMCAQ
iipohbee
post Sep 4 2010, 07:29 PM

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QUOTE(vapeace @ Sep 4 2010, 07:14 PM)
they under gomen pressure to deploy HSBB as soon as possible, plus tender by dlink is not bad. Most ppl have the impression dlink is a good brand, so they might assume it good too laugh.gif

sometime it hard to say also, for example, if u work in an engineering company, you order this specific grade concrete, when they sent sample you test, it meet requirement.. but when sent to actual work site.. the concrete is below requirement

but actually, FTTH is not needed actually ADSL2+ support 24Mbbps speed, installer once tested my line. he open until 15Mbps and tested before cappped me at 5mbps for my streamyx combo 4mbps. Should have asked him leave it tongue.gif 
streamyx 4mbps maximun is a myth, it can go higher but due to TM hardware limitation and old wiring, maximum it can achieve also is 10Mbps or so
*
I did mentioned that before. A good ADSL2+ line could still deliver up to 20mbps without much problem and given that we already have a matured ADSL2+ modem market here.You can buy so many brands out there.

Also posted a 10mbps ADSL2+ video speed test from Thailand which beats the crap out of Unifi when it comes to international connections.



^^ Look at Thailand's latest FTTH speedtest.


SUSMinority116
post Sep 4 2010, 07:34 PM

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those things are huge, why FFTH can be made simpler for example 1 box to rule them all together.
vapeace
post Sep 4 2010, 07:58 PM

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QUOTE(Minority116 @ Sep 4 2010, 08:34 PM)
those things are huge, why FFTH can be made simpler for example 1 box to rule them all together.
*
Fiber cant bend as well as copper wire
it expensive also

easier to have multiple box.. so dont have to pull fiber from one huge box to your house
plus i think TM is using a single mode fiber, the cheapest of all fiber
birain
post Sep 4 2010, 09:23 PM

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QUOTE(iipohbee @ Sep 4 2010, 06:12 PM)
They are using TNB poles?

That's good.Hopefully TNB has plans for the FTTH network to be implemented in Perak since they already have a very extensive fiber network here. Previously they wanted to use these dark fibers for their digital powerline project. We have a lot of new TNb poles sprouting up recently in Ipoh.

If they implement this, then we'll see other isps like Jaring, Maxis and Time coming..
*
not TNB pole but concrete phone pole just like the picture below
user posted image
equustel
post Sep 4 2010, 11:11 PM

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QUOTE(phantomkid @ Sep 4 2010, 06:11 PM)
Would like to know too. Any caps? Like, if there is, how much? And @equustel, for a fee, how much exactly?  hmm.gif
*
Alas, no mention of said fee. There isn't much information on the website yet, other than a brief explanation of what the service is like and a form for you to sign up for if you're interested.
calvin_yit
post Sep 6 2010, 01:36 PM

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so hows the service? any user's feedback? frequent disconnection.... slowdown.... etc?
merk
post Sep 6 2010, 01:48 PM

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how did you subscribe to it? very interested.
Kampung2005
post Sep 6 2010, 01:53 PM

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Right now, they have roadshow in BU 11/12, i just hand in my registration today.
merk
post Sep 6 2010, 01:55 PM

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hi kampung2005,

whereabouts is this roadshow? which roads or are they moving about?
Kampung2005
post Sep 6 2010, 01:59 PM

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QUOTE(merk @ Sep 6 2010, 01:55 PM)
hi kampung2005,

whereabouts is this roadshow? which roads or are they moving about?
*
I am not sure, they told me it is in BU 11, but i contacted them back in KLCC, so they assigned one guy to my house today, talking about the FTTH service.

At the moment, only BU 11/12 and Sierramas has it.

FUP is 40 GB.
merk
post Sep 6 2010, 02:10 PM

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yes, i stay in those areas mentioned. thanks!
kaneshi
post Sep 6 2010, 02:20 PM

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Regarding to the Maxis Residential Gateway, does anyone know if it supports wireless connection, and if it does, is it in wireless N?

It is understood that the 6Mbps is referring to downlink speed, what about the uplink speed?
hobbiton
post Sep 6 2010, 02:22 PM

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Just want to say Congratulation, first customer and special service to boot!!!
pizzaboyj
post Sep 6 2010, 03:16 PM

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Australia uses ADSL2+ for their 24mbps+ speeds on copper lines. govt just wants to up their international status by implementing FTTH as early as possible even if with low speeds at the cost of consumers.

our 4mbps....thanks to our awesome telephone line infrastructure is limited because TM only has a selected amount of bandwidth that they can provide for the public & corporate sectors.

unifail takes some load off the previously 'rich' 4mbps copper line users to move over to FTTH backbone i guess?
nidup
post Sep 6 2010, 05:45 PM

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QUOTE(birain @ Sep 4 2010, 09:23 PM)
not TNB pole but concrete phone pole just like the picture below
user posted image
*
that is TM.
Maxis using TNB poles. not sure for long term or temporary for testing.

i'm very sure that Maxis in collaboration with Alcatel Lucent & Huawei for their LTE & PON technology
hmm.gif
Kampung2005
post Sep 6 2010, 05:50 PM

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QUOTE(nidup @ Sep 6 2010, 05:45 PM)
that is TM.
Maxis using TNB poles. not sure for long term or temporary for testing.

i'm very sure that Maxis in collaboration with Alcatel Lucent & Huawei for their LTE & PON technology
hmm.gif
*
I don't think they use TNB poles, especially in my housing area.

They installed fibre distribution point at the existing telephone poles which is also under Maxis. Again, in my housing area
nidup
post Sep 6 2010, 06:01 PM

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QUOTE(Kampung2005 @ Sep 6 2010, 05:50 PM)
I don't think they use TNB poles, especially in my housing area.

They installed fibre distribution point at the existing telephone poles which is also under Maxis. Again, in my housing area
*
they re using TNB poles for some area such as Bangsar.
otherwise, they have their own poles.

Attached Image

QUOTE
"Besides that it is in the final stages of signing an agreement with Tenaga Nasional Bhd (TNB) to use their extensive fibre-optic network and considering laying fibre along TNB's poles. It also wants to ride on TM's UniFi network to roll out services to consumers. - Maxis CEO, Sandip Sas


birain
post Sep 6 2010, 06:12 PM

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some housing area, they use concrete phone pole. laugh.gif
nidup
post Sep 6 2010, 06:17 PM

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QUOTE
Attached Image


On dat BTU huawei, i saw the 'pigtail' fiber with E2000 SC connector.
Wow~

This post has been edited by nidup: Sep 6 2010, 06:18 PM
TStoofriggingslow
post Sep 6 2010, 06:23 PM

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Hello - I am back with some additional info, and to answer a couple of questions since started this thread.

This Maxis FTTH is now being offered on a limited basis to 5 areas - Bangsar, BU 11, BU 12, Sierra Mas & Mt Kiara. Those interested can call this toll-free line 1800-82-4663.

The Maxis-Thomson residential gateway has wireless function, but it is wireless G only, no N.

The package speed, as told to me, is 6Mbps down, and 6Mbps up.

I have since used the line for 48 hours, continuously on for whole period. Good to report that there is no service disconnect thus far. However, I do notice quite a lot of times, speed slowdowns & speed spikes.

For p2p downloads, during speed slowdown it did go down to 50 kB/s; during speed spike it did went up to 1.3 Mbps.

For direct downloads, it is more stable, the average download speed range from 600 kB/s to 800 kB/s, which is actually quite fast, compared to the much slower speeds that we had to bear with before.

My only complain so far is the DECT voice phone service is very erratic. It was working on the day of installation - able to make & receive voice calls, but since then, the service is down.

To me, at RM118 per month, it is a pretty good deal.

A good start for Maxis FTTH service !

Kampung2005
post Sep 6 2010, 06:24 PM

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The person who visited my house told me that if the usage exceeds quota, the speed would be reduced to about 1 Mbps.
Neptern
post Sep 6 2010, 06:29 PM

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FUP 40GB?That sux,i wonder what is the fee to remove the limit...

Limited to 5 areas only,still got long long way to go.
Kampung2005
post Sep 6 2010, 06:31 PM

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QUOTE(Neptern @ Sep 6 2010, 06:29 PM)
FUP 40GB?That sux,i wonder what is the fee to remove the limit...

Limited to 5 areas only,still got long long way to go.
*
At the moment, areas with Maxis wired broadband / fixed line service will get it in stages...
birain
post Sep 6 2010, 07:05 PM

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QUOTE(Neptern @ Sep 6 2010, 06:29 PM)
FUP 40GB?That sux,i wonder what is the fee to remove the limit...

Limited to 5 areas only,still got long long way to go.
*
40gb cap for 6mb connection doh.gif my 512 can hit 60gb in a month laugh.gif
solarmystic
post Sep 6 2010, 10:22 PM

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@birain

Lol my streamyx 4 Meg can hit 40 GB in about 26-27 hours of nonstop downloading lol
odengerrard
post Sep 7 2010, 12:44 AM

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only 700-800kbps for direct download speed???

waaaaa....

it is so dissapointing lahh..
i suscribing streamyx 4mbps at my house at putrajaya and the direct download average is 700kbps....it cud reach 900, but very jarang2 lah...
silverhawk
post Sep 7 2010, 01:23 AM

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QUOTE(odengerrard @ Sep 7 2010, 12:44 AM)
only 700-800kbps for direct download speed???

waaaaa....

it is so dissapointing lahh..
i suscribing streamyx 4mbps at my house at putrajaya and the direct download average is 700kbps....it cud reach 900, but very jarang2 lah...
*
You sure your download speed meter is reporting to you correctly?

700-800kBps = 5-6mbps

So if your 4mbps streamys is going at that speeds, it either means your download speed is reported incorrectly, or your actual speed is higher than 4mbps.
solarmystic
post Sep 7 2010, 01:27 AM

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@silverhawk

It could just mean he's one of the lucky few to be capped at 5 or 6 Mbps on streamyx.. it happens...

Anywho.. what's with this disturbing trend of TM and Maxis implementing caps on thier newest products? Not a good way to promote the product at all...
wadieq
post Sep 7 2010, 05:47 AM

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QUOTE(solarmystic @ Sep 7 2010, 01:27 AM)
@silverhawk

It could just mean he's one of the lucky few to be capped at 5 or 6 Mbps on streamyx.. it happens...

Anywho.. what's with this disturbing trend of TM and Maxis implementing caps on thier newest products? Not a good way to promote the product at all...
*
Yes, I'm on 1mb streamyx package but capped on 2mb speed.. usually direct download average 170kbps+ hmm.gif
odengerrard
post Sep 7 2010, 03:33 PM

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QUOTE(silverhawk @ Sep 7 2010, 01:23 AM)
You sure your download speed meter is reporting to you correctly?

700-800kBps = 5-6mbps

So if your 4mbps streamys is going at that speeds, it either means your download speed is reported incorrectly, or your actual speed is higher than 4mbps.
*
yeah..im a hotfile account suscriber and uses IDM as my download manager..
ive been using 4mbps from streamyx for the past like 5months kot at my house in putrajaya presint 9..
the download speed average i get for direct download from the hotfile is like what i said above lah..

yeah, i once tried 4mbps with 6people in another house, i tend to get 400kbps average...

i dunno,hhuhuhuu... rclxub.gif
archonixm
post Sep 7 2010, 04:38 PM

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Maxis usually will only served high profit/expatriate area, dont think Ipoh will be serve at all....still need to wait for Unifi........lol
iipohbee
post Sep 7 2010, 10:56 PM

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QUOTE(archonixm @ Sep 7 2010, 04:38 PM)
Maxis usually will only served high profit/expatriate area, dont think Ipoh will be serve at all....still need to wait for Unifi........lol
*
YTL Pakatan township at Bercham is served by Maxis ADSL.

Fiber optics is an entirely different infrastructure built. We have Maxis fiber already running at most areas at Pasir Putih(little blue color signs you see beside the road).

If TNB is willing to lease out their poles, then any isp can come to Ipoh and provide their FTTH service including Time/Jaring or Maxis.

I don't put much hope on TM after going through these few months with their 4mbps service.
Almost unusable because I can't seem to get what I paid for when I use it.


Added on September 7, 2010, 11:18 pm
QUOTE(toofriggingslow @ Sep 4 2010, 04:07 PM)
Maxis FTTH (Fiber-to-the Home) already launched 1st Sept 2010 in Bandar Utama Phase 11 & Phase 12, and I am using it now !

I stay in Bandar Utama Jalan 12/7, on 1st Sept, a team technical crew came to install the new fiber broadband from Maxis.
Another crew of relations officers also dropped by my home, with a hamper of gifts, a video shooting team & a carricature artist.
Hi TS, any ideas whether your Maxis FTTH service uses VLAN tagging?

IF they are not then it's good news as you might be able to use any broadband routers/home gateways with it to share your connection.

Hope Maxis will be using RF overlay in future to deliver their ASTRO services instead of using the data bandwidth and virtual circuits.

This post has been edited by iipohbee: Sep 7 2010, 11:18 PM
paultantk
post Sep 8 2010, 02:55 PM

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Maxis is already testing Astro delivery over their FTTH in Mont Kiara, but im not sure whether its data or RF overlay as you mentioned.
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post Sep 8 2010, 03:18 PM

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QUOTE(paultantk @ Sep 8 2010, 02:55 PM)
Maxis is already testing Astro delivery over their FTTH in Mont Kiara, but im not sure whether its data or RF overlay as you mentioned.
*
wat u mean??ASTRO will in IPTV??
sil3ntHunt3r
post Sep 8 2010, 03:21 PM

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QUOTE(kuekss @ Sep 8 2010, 03:18 PM)
wat u mean??ASTRO will in IPTV??
*
Yup..
also heard from my fren in TM that Astro will also use Unifi to provide IPTV..
Not sure true or not..
billytong
post Sep 8 2010, 03:24 PM

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QUOTE(sil3ntHunt3r @ Sep 8 2010, 03:21 PM)
Yup..
also heard from my fren in TM that Astro will also use Unifi to provide IPTV..
Not sure true or not..
*

doubt I will be able to watch 2 channels at the same time without extra fees.


Besides there isnt really anything worth watching for astro these days, too many repeats.
soul2soul
post Sep 8 2010, 03:29 PM

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I am going to cancel Astro once I get Unifi IPTV.
merk
post Sep 9 2010, 11:23 AM

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to TS, does the devices provided by Maxis provide Wifi? or we have to get one on our own?
TStoofriggingslow
post Sep 9 2010, 11:53 AM

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The Maxis-Thomson residential gateway has wireless function, but it is wireless G only, no N
eclectice
post Sep 9 2010, 12:53 PM

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I am surprised to see the image below that MAXIS technician uses plastic cable-ties in the open weather...

user posted image

These plastic cable-ties won't last long..it will break within a few months under various weather conditions. I've tried it before.

This post has been edited by eclectice: Sep 9 2010, 12:55 PM
cannavaro
post Sep 9 2010, 12:55 PM

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QUOTE(soul2soul @ Sep 8 2010, 03:29 PM)
I am going to cancel Astro once I get Unifi IPTV.
*
Unifi IPTV sucks big time, plus...


Astro TV conducting IPTV trials with Time dotCom

QUOTE
By B.K. SIDHU
bksidhu@thestar.com.my

PETALING JAYA: With Telekom Malaysia Bhd ™ venturing into the broadcasting business with its IPTV (internet protocol TV) offering, Astro TV is not about to let any of its market share slip by without a fight.

It is learnt that Astro TV is conducting trials for its IPTV offering in Mont Kiara by riding on Time dotCom Bhd’s (TDC) fibre optic fast-speed network.

Astro TV needs an IPTV platform and if it were to wait till sister company Maxis Communications Bhd completes its network build-up, that may well give TM an edge in some places.

Hence, the trials with TDC which began at the end of July involving about 100 users.

Sources said this was a technical trial for the Astro b.yond to determine if the network was able to carry enough video content at fast speed. TDC is providing the GPON infrastructure for the trials.

A GPON access network not only enables telcos to build and support video services, but provides the ability to scale the network to deliver any bandwidth-hungry services such as HDTV (high definition TV) and VOD (video on demand), an IP-based broadband video service.

Astro needs a minimum of 15-20 megabits per second (Mbps) for content delivery and TDC’s network can provide up to 100Mbps. Sources said trial users were able to watch all of Astro’s programmes in HD and 3D quality.

The trials make TDC a potential contender for access to Astro besides Maxis. However, since TDC only focuses on multi-dwellings such as condominiums and apartments blocks, its reach may be limited. TDC finds it too costly to focus on fibre to the home as done by TM.

TM is bundling IPTV with its high-speed broadband service known as Unifi. But content will remain the differentiating factor in the IPTV business. For now, Astro has rights to loads of content but don’t underestimate TM as it is tying to link up with a lot of content providers to make its IPTV proposition appealing.

Maxis, on the other hand, is working overtime to get a fast-speed Internet network up. It has appointed Huawei as the exclusive supplier for the next generation network. Maxis said the job would also include the building and managing of a full-service Fibre To The X network using GPON technologies.

Maxis has also conducted trails for IPTV involving 50-odd users during the recent World Cup.

Whether Astro will need more than one player to deliver its IPTV content is unclear but Maxis certainly is building a fibre optic network in its quest to become a quad player and it will have to rely on content from Astro


Source
vapeace
post Sep 9 2010, 02:45 PM

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timesdotcom... lol

coverage area will be small

they should have partner with TM, both company will earn big $$$ if they combine rather than against each other
Kampung2005
post Sep 9 2010, 03:59 PM

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Hopefully, by Monday, they will install FTTH to my home smile.gif
daruma
post Sep 9 2010, 04:39 PM

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how much for unlimited package?
Kampung2005
post Sep 9 2010, 04:45 PM

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QUOTE(daruma @ Sep 9 2010, 04:39 PM)
how much for unlimited package?
*
No unlimited package at the moment.
dannychen
post Sep 9 2010, 08:35 PM

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why their website hasn't update yet?
iipohbee
post Sep 10 2010, 01:50 PM

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QUOTE(paultantk @ Sep 8 2010, 02:55 PM)
Maxis is already testing Astro delivery over their FTTH in Mont Kiara, but im not sure whether its data or RF overlay as you mentioned.
*
What is RF overlay?

GPON allows RF signals to be sent over fiber simultaneously in addition to data.
Meaning, satellite dishes will soon be replaced and the same signals sent via satellite can be sent over your fiber cable at the same time as your internet.

This service requires a more advanced GPON ONU called a V-ONU which splits the signals at the customer end to 2 different medium type.
- Ethernet port and a RF port(similar to the coaxial cable used for your current ASTRO setup except for the big ugly pizza dish.

Your internet speed will operate entirely on a different signals without affecting the tv signals at all just like how your phone service operates with ADSL.
Calls are uninterrupted while surfing the net.
RF overlay allows uninterrupted cable/satellite tv signals to be send over fiber plus your internet.
xomanowar
post Sep 23 2010, 12:58 PM

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I am on Maxis FTTH now.

Waited for almost 2 weeks. In total 6 person drop by, 3 tech person deployment from start to finished almost 8 hours and 3 CSR rclxms.gif it seems i am still one of the first lucky 100 to signup lots of free goodies.

Performance is very good only thing is i am having issue with my PS3 getting NAT3 issue... rclxub.gif Try to do a port forwarding but the result is still the same rclxub.gif going to do further testing on it tonight hopefully can resolve it...


Added on September 23, 2010, 1:00 pm
QUOTE(toofriggingslow @ Sep 9 2010, 11:53 AM)
The Maxis-Thomson residential gateway has wireless function, but it is wireless G only, no N
*
Strange... mine comes with Draft N, maybe i am on the 2nd batch of modem.


Added on September 23, 2010, 1:05 pm
QUOTE(eclectice @ Sep 9 2010, 12:53 PM)
I am surprised to see the image below that MAXIS technician uses plastic cable-ties in the open weather...

user posted image

These plastic cable-ties won't last long..it will break within a few months under various weather conditions. I've tried it before.
*
I did ask the tech engineer about this and he told me its a temp thing before they mount it properly...

This post has been edited by xomanowar: Sep 23 2010, 01:05 PM
mbj78
post Sep 23 2010, 02:15 PM

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In Sarawak (Kuching area) they use SESCO poles. I wil add some photos soon...
vista enthusiasist
post Sep 23 2010, 04:04 PM

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QUOTE(mbj78 @ Sep 23 2010, 02:15 PM)
In Sarawak (Kuching area) they use SESCO poles. I wil add some photos soon...
*
Wow maxis is deploying FTTH in Sarawak? rclxms.gif
Qash-M
post Sep 23 2010, 06:44 PM

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When will Maxis HSBB coming to Terengganu? cry.gif
archonixm
post Sep 24 2010, 07:21 AM

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QUOTE(Qash-M @ Sep 23 2010, 06:44 PM)
When will Maxis HSBB coming to Terengganu? cry.gif
*
they will come in 2020? haha afaik they will never deploy in a low income area.
ben1113
post Sep 24 2010, 10:25 PM

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QUOTE(archonixm @ Sep 24 2010, 07:21 AM)
they will come in 2020? haha afaik they will never  deploy in a low income area.
*
another question is.. would Telecom let them deploy in more places or not....
kumahachi
post Sep 26 2010, 02:24 AM

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i have problems trying to port forward and my ps3 NAT is type 3 too though upnp is available.. anyone know how to solve this?
xomanowar
post Sep 26 2010, 09:05 PM

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QUOTE(kumahachi @ Sep 26 2010, 02:24 AM)
i have problems trying to port forward and my ps3 NAT is type 3 too though upnp is available.. anyone know how to solve this?
*
I am still waiting for the CS to get back to me on this... I will let you know if they resolve this


Added on September 28, 2010, 9:07 am
QUOTE(xomanowar @ Sep 26 2010, 09:05 PM)
I am still waiting for the CS to get back to me on this... I will let you know if they resolve this
*
kumahachi i think you need to give support a call and make a report... as of now they have not solve the issue yet and still working on it...

This post has been edited by xomanowar: Sep 28 2010, 09:07 AM
mbj78
post Sep 30 2010, 09:47 AM

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In Kuching, Sarawak I believe that Maxis is sharing with Sesco Electricity poles. I saw this cable (maybe optic) install since August and some of them end up at the Maxis Tower.

Attached Image

Attached Image

Can anyone (from Maxis Technical side) confirm this..???
Kampung2005
post Sep 30 2010, 12:10 PM

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That one, on the 1st photo is indeed, fibre.
haya
post Sep 30 2010, 12:23 PM

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QUOTE(mbj78 @ Sep 30 2010, 09:47 AM)
In Kuching, Sarawak I believe that Maxis is sharing with Sesco Electricity poles. I saw this cable (maybe optic) install since August and some of them end up at the Maxis Tower.

Attached Image

Attached Image

Can anyone (from Maxis Technical side) confirm this..???
*
That really is fiber!

Question: Where are they? It looks like the Bampfylde/Bukit Hantu (interesting name, I know) area.
almaty
post Sep 30 2010, 06:26 PM

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QUOTE(cannavaro @ Sep 9 2010, 12:55 PM)
Astro needs a minimum of 15-20 megabits per second (Mbps) for content delivery and TDC’s network can provide up to 100Mbps. Sources said trial users were able to watch all of Astro’s programmes in HD and 3D quality.
http://biz.thestar.com.my/news/story.asp?f...81&sec=business
Why does Astros solution need more than double what Unifi Iptv needs at 8 Mbps

Oh yea. 40Gb limit per month on 6Mbps line...pfffttt nothing to say.


This post has been edited by almaty: Sep 30 2010, 06:36 PM
kumahachi
post Sep 30 2010, 07:00 PM

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QUOTE(xomanowar @ Sep 26 2010, 09:05 PM)
I am still waiting for the CS to get back to me on this... I will let you know if they resolve this


Added on September 28, 2010, 9:07 am
kumahachi i think you need to give support a call and make a report... as of now they have not solve the issue yet and still working on it...
*
i have done so and the engineers have come to my house to try to resolve it.. they said my settings are fine so the problem most likely originates from the maxis side.. apparently they're testing iptv and all. i heard we might get iptv as soon as next month biggrin.gif
mbj78
post Sep 30 2010, 07:53 PM

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QUOTE(haya @ Sep 30 2010, 12:23 PM)
That really is fiber!

Question: Where are they? It looks like the Bampfylde/Bukit Hantu (interesting name, I know) area.
*
Location From Gita - Matang Jaya and up end to Politeknik Kuching Sarawak (Maxis Communication Tower). Will check another area soon..


solarmystic
post Sep 30 2010, 08:13 PM

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QUOTE(almaty @ Sep 30 2010, 06:26 PM)
Why does Astros solution need more than double what Unifi Iptv needs at 8 Mbps

Oh yea. 40Gb limit per month on 6Mbps line...pfffttt nothing to say.
*
It's all about the compression methods used and the codec.

Astro uses the outdated MPEG-2 codec (DVD Quality) for its transmissions which is old, lossy, blurry and heavy in size for the quality of transmission

Unifi's IPTV on the other hand uses MPEG-4 Part 10 (.h264) encoding which is the best right now for space savings and quality. It's the same codec used in our favourite .mkv files that we get of the net from HD movies and TV shows and also Bluray discs...

TL:DR => Movie in MPEG-2 codec that weighs in at 4.37 GB would weigh in 4-5 times less on MPEG-4 Part 10 (.h264) codec and yet have the same picture quality!!!!!

Disparity explained!
Kampung2005
post Sep 30 2010, 08:51 PM

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QUOTE(kumahachi @ Sep 30 2010, 07:00 PM)
i have done so and the engineers have come to my house to try to resolve it.. they said my settings are fine so the problem most likely originates from the maxis side.. apparently they're testing iptv and all. i heard we might get iptv as soon as next month biggrin.gif
*
That's a very good news!

I am crossing my finger on the contents hmm.gif

If it is similar to Astro, i will be rejoiced biggrin.gif
kumahachi
post Sep 30 2010, 10:58 PM

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this is my internet speed since 7 smtg pm..

user posted image

cry.gif
HuorEarfalas
post Sep 30 2010, 11:47 PM

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The engineers just came and install the fibres.

I am dissapointed. What's with the speed? Sometimes it's fast, most of the time it isnt.
xomanowar
post Oct 1 2010, 12:28 AM

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QUOTE(kumahachi @ Sep 30 2010, 07:00 PM)
i have done so and the engineers have come to my house to try to resolve it.. they said my settings are fine so the problem most likely originates from the maxis side.. apparently they're testing iptv and all. i heard we might get iptv as soon as next month biggrin.gif
*
kumahachi actually i care more so on resolving the PS3 NAT3 issue then IPTV... Keep me updated if there is any progress like wise i will do the same.
Kampung2005
post Oct 1 2010, 02:17 AM

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QUOTE(kumahachi @ Sep 30 2010, 10:58 PM)
this is my internet speed since 7 smtg pm..

user posted image

cry.gif
*
QUOTE(HuorEarfalas @ Sep 30 2010, 11:47 PM)
The engineers just came and install the fibres.

I am dissapointed. What's with the speed? Sometimes it's fast, most of the time it isnt.
*
Mine is still ok. Ping to US, at 185 ms.

I had connection breakdown once though.


boxsystem
post Oct 1 2010, 10:16 AM

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QUOTE(eclectice @ Sep 9 2010, 12:53 PM)
I am surprised to see the image below that MAXIS technician uses plastic cable-ties in the open weather...

user posted image

These plastic cable-ties won't last long..it will break within a few months under various weather conditions. I've tried it before.
*
Saw some of these at Datuk Keramat area. Weirdly enough, I saw TM equipments as well ..
skylinelover
post Oct 2 2010, 10:30 PM

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haha dont tell me thats their way 2 cut cost eh laugh.gif doh.gif
belfong
post Oct 3 2010, 12:42 PM

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Just got mine installed 2 days ago. I live in BU11. Not bad!

KL Server
user posted image


San Francisco Server
user posted image


Ping Test
user posted image

This post has been edited by belfong: Oct 3 2010, 12:43 PM
xomanowar
post Oct 4 2010, 02:28 PM

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QUOTE(skylinelover @ Oct 2 2010, 10:30 PM)
haha dont tell me thats their way 2 cut cost eh laugh.gif doh.gif
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This is my result...
user posted image



Do u have a PS3? lol
aricat
post Oct 6 2010, 04:20 PM

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Hi all,

Information I can share :-
- The line is capped at 10% of your speed if you exceed quota, I did, and hell it was slow ( 60kb/s updown )

- No use port forwarding the Thomson RG because the Huawei ONT should be blocking ports (what I suspect), have set port forwarding on the RG and used PFPortchecker to check.. failed it seems, and Emule crippled as well.

- A question to the tech when they're installing is that at the moment, they forbid any users to logon to the ONT directly - I attempted it anyhow, but I'm not able to see the RG from the ONT device, so can't DMZ it... I'll see if they provide anymore help later.

- It's default DNS server is by maxis and it's blocking certain websites, which I won't mention here, but if you wish to know how to configure DNS on the RG to OpenDNS, please PM me.

- There is also a proxy set up on their side, which is handling the http traffic. Your IP will always change, as I suspect there are a few proxies handling all HTTP traffic. You can go to http://www.whatismyip.com/ - that's not your IP, it's the proxy's IP. Well, if you ever need to know your IP, you need some other ways to find out... one simple one is run E-mule you'll see your IP there... ( it should've been simpler but I don't know how to get the ONT to show me the public IP, and WE'RE NOT SUPPOSED to access it anyway >.> )

Following the above, I need input from fellow users as well if you face the same thing. What I'm suspecting is that this proxy seems to be giving problems because you will encounter "Your connection to the server was reset" halfway browsing, and you need to press F5 multiple times to reload the page, and at times, the page will be loaded with incorrect layout.

Speed seems to be good ( when not capped )

There's a lot of tweaking to be made to maximize utilization ^^

solarmystic
post Oct 6 2010, 05:04 PM

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Wow only 10% of the total speed after after capped, and DMZ and forwarding's a b****....

I know Maxis wanted to bury its own grave for this service VS TMNUT's UNIFI but i had no idea....

Draconian caps FTL...
belfong
post Oct 6 2010, 06:29 PM

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The Thomson gateway has a button in front. Pressing it doesn't do anything. I googled it and it seemed to be a ACL (Access Control List) controller, such that you press it and then have a device connect to it and it will add the device to ACL so that the gateway will remember the device. But I can't seem to get it to work.

What I want to do is make my gateway more secure so my neighbour can't hack my connection. Previously, I add mac addresses on top of password.. but I can't seem to do that with the Thomson gateway. What gives?
nidup
post Oct 6 2010, 07:16 PM

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errr, just a question...
whether this Maxis HSBB is the try & buy package or not?
numbertwo
post Oct 6 2010, 07:19 PM

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has anyone used Maxis FTTH to connect to your home CCTV? Which ports are opened by Maxis , does anyone know? Some CCTV resellers are not confident even to sell it to me when they heard that I will be using Maxis broadband...
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post Oct 6 2010, 07:38 PM

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QUOTE(solarmystic @ Oct 6 2010, 05:04 PM)
Wow only 10% of the total speed after after capped, and DMZ and forwarding's a b****....

I know Maxis wanted to bury its own grave for this service VS TMNUT's UNIFI but i had no idea....

Draconian caps FTL...
*
Maxis is famous for speed caps or they'll drain you dry as soon as you exceed your caps.
TStoofriggingslow
post Oct 6 2010, 08:46 PM

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Yes - to confirm what was mentioned by aricat - I exceeded the 40Gb and immediately got capped ! It is very very slow now...

I called the CS to express my disappointed as Unifi did not impose any quota as of now. Maxis is imposing quota on the 1st month of starting operation...

They are digging their own grave...

I am giving it 1 more month, and if I get the same problem, I will cut off this service. Rather stick back to their wired 1Mpbs line with no cap...

For those thinking of signing up for Maxis so-called high speed broadband, please CONSIDER very carefully before you sign up...

YOU WILL GET CAPPED TO 10% AFTER REACHING QUOTA !!!


kumahachi
post Oct 6 2010, 10:10 PM

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my dad has called maxis for the umpteenth time already and all they do is keep talking about torrents and how it works. it's annoying because i already know how it works and that the underlying issue is that port forwarding cannot seem to work. i have tried to access the ONT myself but can't seem to ><

port forwarding needs to work if we're ever gonna get good download speeds, get NAT type 2 on our ps3s (mine is forever type 3 ever since i got ftth) and so on. engineers have even visited my house to try to solve it but nothing has changed.. maxis should stop mucking around and giving excuses.

where I'm staying there is no other alternative but to use maxis since the infrastructure is all under them. maybe that's why they don't seem to care about screwing us customers over. 40gb download cap on high speed internet is such a big joke too.
aricat
post Oct 7 2010, 03:46 AM

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They failed to understand when people want 6mb line, it means we want ~600kb/s * 60 seconds * 60 minutes * 24 hours * 30 days = 1.5TB of data per month...
I'll make do with 1TB actually smile.gif) hmm...that's a lot, or did I make a wrong calculation ?

1MBit - 2MBit line seems to have a quota at 30GB / month. But frankly, I've never felt that I was capped even once and I'm fairly certain I've exceeded the quota in the past ( normal broadband ). They offer a line 3 / 6 times as fast, just so you can download 10GB more... Doesn't make sense, but lets wait for the option to be excluded from these quota and hope the fee doesn't kill us.

Back to initial question, no one had the problem on browsing web (connection reset thing...) ? : (


kumahachi
post Oct 7 2010, 07:13 AM

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QUOTE(aricat @ Oct 7 2010, 03:46 AM)
They failed to understand when people want 6mb line, it means we want ~600kb/s * 60 seconds * 60 minutes * 24 hours * 30 days = 1.5TB of data per month...
I'll make do with 1TB actually smile.gif) hmm...that's a lot, or did I make a wrong calculation ?

1MBit - 2MBit line seems to have a quota at 30GB / month. But frankly, I've never felt that I was capped even once and I'm fairly certain I've exceeded the quota in the past ( normal broadband ). They offer a line 3 / 6 times as fast, just so you can download 10GB more... Doesn't make sense, but lets wait for the option to be excluded from these quota and hope the fee doesn't kill us.

Back to initial question, no one had the problem on browsing web (connection reset thing...) ? : (
*
i get that sometimes.. there are times the site won't load at all. and for one site, i always have to refresh the page if not i'll get old news instead of the latest..

i used to have maxis 2mb wired connection.. i never felt that it was ever capped and i was using that for a few years..even way back when the fair usage policy used to be 3gb

This post has been edited by kumahachi: Oct 7 2010, 07:14 AM
Kampung2005
post Oct 7 2010, 09:46 AM

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I felt they should at least give us 500 GB a month, and that is fair enough.

Faster internet opens opportunity to more applications and sites.

At 40 GB a month, even ADSL can reach that limit in few days.

I really hope they can launch the option of paying extra for unlimited, a.s.a.p...
belfong
post Oct 7 2010, 01:53 PM

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I was capped a couple of times when using the 2Mbps wired DSL lines. After reaching the quota I felt that at times I have to reboot the modem or my connection doesn't work. Could be just me. 40GB is very poor limit imo, but I'm not complaining because it's the same cost to me.

My question is, if you are capped, can your phone still work?
aricat
post Oct 8 2010, 12:16 AM

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QUOTE(kumahachi @ Oct 7 2010, 07:13 AM)
i get that sometimes.. there are times the site won't load at all. and for one site, i always have to refresh the page if not i'll get old news instead of the latest..

i used to have maxis 2mb wired connection.. i never felt that it was ever capped and i was using that for a few years..even way back when the fair usage policy used to be 3gb
*
Ahh... thanks for the response... I hope everyone who is coming across such problems to log a case with the support to keep some pressure on them to fix it...


Added on October 8, 2010, 12:38 am
QUOTE(kumahachi @ Oct 6 2010, 10:10 PM)
my dad has called maxis for the umpteenth time already and all they do is keep talking about torrents and how it works. it's annoying because i already know how it works and that the underlying issue is that port forwarding cannot seem to work. i have tried to access the ONT myself but can't seem to ><

port forwarding needs to work if we're ever gonna get good download speeds, get NAT type 2 on our ps3s (mine is forever type 3 ever since i got ftth) and so on. engineers have even visited my house to try to solve it but nothing has changed.. maxis should stop mucking around and giving excuses.

where I'm staying there is no other alternative but to use maxis since the infrastructure is all under them. maybe that's why they don't seem to care about screwing us customers over. 40gb download cap on high speed internet is such a big joke too.
*
I PMed you some info on accessing the ONT.
Also, some grim discovery, I hope I'm wrong.. the ONT is not showing a public IP, it's within another layer of network. So what does that mean ? It means :-
Last time :-
Your computer > Your wireless router > DSL modem > Internetzzzzzzzzzzzzzzzzzzzz

Now :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Internetzzzzzzzzzzzzzzzzzzzzz sad.gif

For web :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Yet another web proxy > Internetzzzzzzzzzzzzzzzzzzzzzz sad.gifsad.gifsad.gifsad.gifsad.gif

Well, I don't know, might be wrong assumption, but Huawei ONT is not having a public IP address shows quite evidently we're behind another firewall on their side... Ergh too much layers...

Any gamers here who plays some p2p games ( depending on you to host the game ) ? I doubt it's ever gonna work...

This post has been edited by aricat: Oct 8 2010, 12:38 AM
numbertwo
post Oct 8 2010, 09:46 AM

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with so many layers, has anyone try to use the PPS online movie? If this doesn't work i will just cancel the registration straight!
xomanowar
post Oct 8 2010, 10:03 AM

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QUOTE(aricat @ Oct 8 2010, 12:16 AM)
Ahh... thanks for the response... I hope everyone who is coming across such problems to log a case with the support to keep some pressure on them to fix it...


Added on October 8, 2010, 12:38 am

I PMed you some info on accessing the ONT.
Also, some grim discovery, I hope I'm wrong.. the ONT is not showing a public IP, it's within another layer of network. So what does that mean ? It means :-
Last time :-
Your computer > Your wireless router > DSL modem > Internetzzzzzzzzzzzzzzzzzzzz

Now :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Internetzzzzzzzzzzzzzzzzzzzzz sad.gif

For web :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Yet another web proxy > Internetzzzzzzzzzzzzzzzzzzzzzz sad.gifsad.gifsad.gifsad.gifsad.gif

Well, I don't know, might be wrong assumption, but Huawei ONT is not having a public IP address shows quite evidently we're behind another firewall on their side... Ergh too much layers...

Any gamers here who plays some p2p games ( depending on you to host the game ) ? I doubt it's ever gonna work...
*
You're right and spot on... The IP that we're getting is a private IP given to us by some proxy or whatever. The last i hear from the CSR is their looking into giving us public IP to resolve this... Funny thing is i don't remember reading the fine print that we will be getting private IP when i signup... vmad.gif

All i can say is until Maxis resolve this issue... STAY AWAY if you're planing to signup! things to consider,

1) U r behind something god know what? that mean u can't do jack sh*it! No port forwarding, No DMZ and so on... in other words u will have issue with P2P, Emule and so on
2) If u have a PS3 u will be getting a NAT3 i am pretty sure X-BOX is the same... means that u won't be able to play online
3) The connection don't seems to be stable... I get freq disconnect from time to time.

I am gonna give them 1 more month max to resolve this... by then if its not resolve i am gonna be the first of the 100 that signup to terminate this crap user posted image. Believe it or not the primitive ADSL is way better then this....

This post has been edited by xomanowar: Oct 8 2010, 10:20 AM
solarmystic
post Oct 8 2010, 11:43 AM

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Hahahahahah and people were b****ing about TMNUT's poor UNIFI and it's shortcomings.... UNIFI looks pretty sweet now eh?

Perhaps MAXIS and TMNUT are conspiring to pass on their customers to one another....

MAXIS:- I'll make it so hard for them to swallow and when they cannot take it anymore and blah they'll come running to you as saviours and take whatever crap you dish out to them!!!

TMNUT:- $$$$$$!!!!!!! PROFIT!!!!!!! THANKS MAXIS!!!!
belfong
post Oct 8 2010, 03:12 PM

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How can you terminate when you are bound by the 24-month contract?
xomanowar
post Oct 8 2010, 09:03 PM

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QUOTE(belfong @ Oct 8 2010, 03:12 PM)
How can you terminate when you are bound by the 24-month contract?
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Why not when their services cant for fill my basic simple requirement. mad.gif


numbertwo
post Oct 8 2010, 11:44 PM

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QUOTE(xomanowar @ Oct 8 2010, 10:03 AM)
You're right and spot on... The IP that we're getting is a private IP given to us by some proxy or whatever. The last i hear from the CSR is their looking into giving us public IP to resolve this... Funny thing is i don't remember reading the fine print that we will be getting private IP when i signup... vmad.gif

All i can say is until Maxis resolve this issue... STAY AWAY if you're planing to signup! things to consider,

1) U r behind something god know what? that mean u can't do jack sh*it! No port forwarding, No DMZ and so on... in other words u will have issue with P2P, Emule and so on
2) If u have a PS3 u will be getting a NAT3 i am pretty sure X-BOX is the same... means that u won't be able to play online
3) The connection don't seems to be stable... I get freq disconnect from time to time.

I am gonna give them 1 more month max to resolve this... by then if its not resolve i am gonna be the first of the 100 that signup to terminate this crap user posted image. Believe it or not the primitive ADSL is way better then this....
*
i'm with you! And if I can't even watch movie online it a straightaway '*cut*' and i'm ready to write to MCMC !
SUSnatzakaria
post Oct 8 2010, 11:50 PM

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LOL FAIL as I expected lagi mau lawan TM
cannavaro
post Oct 8 2010, 11:51 PM

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QUOTE(solarmystic @ Oct 8 2010, 11:43 AM)
Hahahahahah and people were b****ing about TMNUT's poor UNIFI and it's shortcomings.... UNIFI looks pretty sweet now eh?

Perhaps MAXIS and TMNUT are conspiring to pass on their customers to one another....

MAXIS:- I'll make it so hard for them to swallow and when they cannot take it anymore and blah they'll come running to you as saviours and take whatever crap you dish out to them!!!

TMNUT:- $$$$$$!!!!!!! PROFIT!!!!!!! THANKS MAXIS!!!!
*
So much for the 'boycott unifi' campaign.
Even those people are already on the unifi bandwagon.
Waiting for a "boycott Maxis FTTH" next laugh.gif laugh.gif

remonx
post Oct 9 2010, 12:09 AM

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If u maxis set the quota higher... example(500gb)... I think TMNUT is not your so call competitor.. everyone will use ur service...
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post Oct 9 2010, 12:16 AM

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QUOTE(remonx @ Oct 9 2010, 12:09 AM)
If u maxis set the quota higher... example(500gb)... I think TMNUT is not your so call competitor.. everyone will use ur service...
*
But for now, Maxis FTTH is SUCKS. thumbup.gif
vapeace
post Oct 9 2010, 03:21 PM

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500Gb ? IF u look around at other world ISP.. that quota is only offered to server datacenter.. the most i see is 250GB for 20mbps line

what u expect ? now every getaway provider are selling not speed but bandwidth.. so TM have to buy certain amount of bandwidth ! if unlimited for all package, sudah lama TM will have no extra bandwidth to support other service .. do note maxis buy bandwidth from TM for their ftth

just because u pay RM100+, it not your privilege for unlimited downlaod
belfong
post Oct 9 2010, 03:55 PM

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Does the 40gb cap include VOIP calls?
Susuwatari
post Oct 9 2010, 04:16 PM

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Higher bandwidth does allow opportunity to more application and sites. However, can we really use up 40gb if it's for browsing, gaming and Youtube? Unless it's use for illegal downloads, where 40gb can be done in one day time. Also, private accounts is not supposed to be use for hosting or any business purpose.

I do agree that the 40gb bandwidth cap is tad too low, but asking ISP to provide real unlimited bandwidth is like asking for a highway to guarantee 24 hours no jam regardless of how many cars get in. Our "highway" (bandwidth) is like a road where everyone wants to drive with max speed just because they pay the toll. International bandwidth are not free and it's very hard to compare with the countries on the west where most of them are accessing local contents. Same applies to Japan and Korea.

Just my 2 cents worth.
iipohbee
post Oct 9 2010, 05:29 PM

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Good luck with your 40Gb caps per month for the next 24 months of contract tied up.

Now RM108 for a symmetrical 6mbps seems too questionable right?

With so much bandwidth TM is already struggling so hard to keep up with their growing Streamyx and Unifi customers.Let alone Maxis?


solarmystic
post Oct 9 2010, 11:33 PM

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QUOTE(vapeace @ Oct 9 2010, 03:21 PM)
500Gb ? IF u look around at other world ISP.. that quota is only offered to server datacenter.. the most i see is 250GB for 20mbps line

what u expect ? now every getaway provider are selling not speed but bandwidth.. so TM have to buy certain amount of bandwidth ! if unlimited for all package, sudah lama TM will have no extra bandwidth to support other service .. do note maxis buy bandwidth from TM for their ftth

just because u pay RM100+, it not your privilege for unlimited downlaod
*
I beg your pardon Vapeace, but in countries like good ol' Australia they're offering 1TB packages on nearly every major ISP they got.

First Iinet did it, then Iprimus then Internode.... all at ADSL 2+ speeds of up to 24 Mbps..... for the residential customer....

Granted they cost over 140 Australian Dollars on average, but customers are still given the option.... so yes in a way you are right... They provide up-to speeds that are only reduced the further you get from the DSLAM due to line distance, but they mainly sell quotas.. from the lowest 25GB to 1TB packages....

Here not only do we get the limitations of speed, but also quota... double whammy FTL...
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post Oct 10 2010, 12:43 AM

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QUOTE(aricat @ Oct 7 2010, 03:46 AM)
They failed to understand when people want 6mb line, it means we want ~600kb/s * 60 seconds * 60 minutes * 24 hours * 30 days = 1.5TB of data per month...
I'll make do with 1TB actually smile.gif) hmm...that's a lot, or did I make a wrong calculation ?

1MBit - 2MBit line seems to have a quota at 30GB / month. But frankly, I've never felt that I was capped even once and I'm fairly certain I've exceeded the quota in the past ( normal broadband ). They offer a line 3 / 6 times as fast, just so you can download 10GB more... Doesn't make sense, but lets wait for the option to be excluded from these quota and hope the fee doesn't kill us.

Back to initial question, no one had the problem on browsing web (connection reset thing...) ? : (
*
That's an unfair calculation for Maxis or any ISP.

You could take something like 10% of your speed for non-stop downloading as the data cap. So instead of 1.6TB, around 160GB per month is actually very good. My Guess is that they used a similar calculation, but instead of 24 hours a day, they only considered 8 hours, hence 160GB / 4 = 40GB laugh.gif

Someone can do the maxis HSBB boycott, Bloody cap so low. Worse than TM doh.gif
solarmystic
post Oct 10 2010, 11:58 AM

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The boycott won't be effective as in reality only very few can get Maxis HSBB to begin with lol... and it's not like they can switch to UNIFI if they want to, the areas of coverage are mutually exclusive.... Maxis and TM have done a most beneficial thing for themselves, carving up the market like that....

So to those on Maxis wired ADSL... stick to it for now, and enjoy the 24/7 uncapped 2 Meg speeds.. don't take the HSBB plunge yet!!!
soul2soul
post Oct 10 2010, 12:15 PM

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I do see the reason why Maxis wants to impose the cap, but I personally feel 40Gig is a too low.


peter32
post Oct 10 2010, 12:38 PM

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It is too low.

At this point of time, we have seen slowly the emergence of online TV (eg. Google TV), online Radio station, which I believe will slowly take over the terrestrial set up.

If one is to use online streaming, it is very easy to use up the 40GB without even need to surf anything at all.

Lets face it, if one just need to surf, do we still need the 5MB internet line? I think a good quality 1MB should be enough anyway. I uses both Time Dotcom and Streamyx 1MB line now at different work places, i can really see the difference betw the two.

So I think the Cap may have to be relax to fully harness the internet data in due course.
MX510
post Oct 10 2010, 12:57 PM

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After u exceed limit max charge is RM 250 like 3G usage tongue.gif LOL
belfong
post Oct 10 2010, 01:49 PM

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I'm facing some problem one week after the FTTH installation. Everytime I go to a website (facebook.com, yahoo.com, ebay.com, twitter.com or any other website), I get a 404, page not found. I have to refresh the browser a few times, then it will be successful. Is it because the proxy is down or what? It's maddening!

Once connected - it is very fast. Just the first try is always unsuccessful. As such, some app in the iPhone or in the PC (iTunes for example) always fail authentication because the first try failed.


This post has been edited by belfong: Oct 10 2010, 01:50 PM
relentless_wind
post Oct 10 2010, 08:10 PM

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QUOTE(belfong @ Oct 10 2010, 01:49 PM)
I'm facing some problem one week after the FTTH installation. Everytime I go to a website (facebook.com, yahoo.com, ebay.com, twitter.com or any other website), I get a 404, page not found. I have to refresh the browser a few times, then it will be successful. Is it because the proxy is down or what? It's maddening!

Once connected - it is very fast. Just the first try is always unsuccessful. As such, some app in the iPhone or in the PC (iTunes for example) always fail authentication because the first try failed.
*
I am having the exact problem! it just started yesterday or the day before. Aside from having to refresh multiple times, even now I cannot load the google home page, however when i use my browser toolbar to googlesearch, it goes to the search result page fast. Similarly I cannot load main pages of a lot of websites, having instead to google a particular page from that website and then clicking on that link

Had the same problem when going on wifi through my nokia, having to keep refreshing, but today it stopped working on my phone all together.

This is really terrible.
akash3656
post Oct 10 2010, 08:44 PM

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Well looks like Maxis infra not ready... from the sounds of users....
FAIL for now

I think 100 GB cap is more generous.... and not as threatening as 1 TB cap......
TStoofriggingslow
post Oct 10 2010, 10:12 PM

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First month of operation, not only no IPTV, the main feature of broadband service sucks big time. Impose 40Gb quota strictly, frequent slowdowns, webpages cannot be loaded, etc.

Bad infrastructure to begin with, totally not orientated towards consumers.

Maxis FTTH - Fails Totally To Hatch

Considered yourself warned...


merk
post Oct 11 2010, 10:20 AM

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experience this since yesterday, area - BU. Gateway reset back to default, the SSID and WEP I put in was reverted back to Thomsonxxxx

Unifi is not that bad after all! (I am subscribing to both at two different houses)
belfong
post Oct 11 2010, 03:41 PM

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QUOTE(toofriggingslow @ Oct 10 2010, 10:12 PM)
First month of operation, not only no IPTV, the main feature of broadband service sucks big time. Impose 40Gb quota strictly, frequent slowdowns, webpages cannot be loaded, etc.
Well, I disagree to a certain extent. The way I see it, it is growing pains. After all they didn't charge exorbitantly .. in fact, it's the same price as my current maxis ADSL+phone rental - so I'm pretty ok without IPTV. I just hope they fix that slowdown problems fast!
funnyTONE
post Oct 11 2010, 03:52 PM

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why is it the loudest complaints often come from people who enjoy such benefit? In my place where edge is the fastest speed, I can only dream of one day able to enjoy choices and options for internet. You guys staying in Klang Valley, are you spoilt for choice that you must gripe on anything given to you?
belfong
post Oct 11 2010, 05:16 PM

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QUOTE(funnyTONE @ Oct 11 2010, 03:52 PM)
why is it the loudest complaints often come from people who enjoy such benefit? In my place where edge is the fastest speed, I can only dream of one day able to enjoy choices and options for internet. You guys staying in Klang Valley, are you spoilt for choice that you must gripe on anything given to you?
*
rclxms.gif
billytong
post Oct 11 2010, 05:52 PM

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QUOTE(silverhawk @ Oct 10 2010, 12:43 AM)
That's an unfair calculation for Maxis or any ISP.

You could take something like 10% of your speed for non-stop downloading as the data cap. So instead of 1.6TB, around 160GB per month is actually very good. My Guess is that they used a similar calculation, but instead of 24 hours a day, they only considered 8 hours, hence 160GB / 4 = 40GB laugh.gif

Someone can do the maxis HSBB boycott, Bloody cap so low. Worse than TM doh.gif
*

It just further proves that why TM is deserve to be best ISP in Malaysia and why TM deserve the monopoly. The thing is we got those joker ISP in Malaysia. If you ask me I am sticking to TM until some other ISP can provide consistent performance during the entire contract period. It seems it is a rare event to be happen in Malaysia.

AhBoy~~
post Oct 11 2010, 06:10 PM

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QUOTE(funnyTONE @ Oct 11 2010, 03:52 PM)
why is it the loudest complaints often come from people who enjoy such benefit? In my place where edge is the fastest speed, I can only dream of one day able to enjoy choices and options for internet. You guys staying in Klang Valley, are you spoilt for choice that you must gripe on anything given to you?
*
because @ the same time we pay... it is not free cool2.gif

I will auto shut myself up if it is a free WAN even if it gives 1GB quota per month blush.gif


Added on October 11, 2010, 6:12 pmbtw I used both wireless n wired broadband...
can u imagine? so call 3.5G network coverage in my area are slower than edge most of the time....

This post has been edited by AhBoy~~: Oct 11 2010, 06:13 PM
aricat
post Oct 11 2010, 07:58 PM

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Uh-oh, I think they hate me now, because my connection was down since yesterday noon, with the LOS blinking red.....
I think they're going to track down my house and burn my PC oh noesssssssssssssssssss
/drama

QUOTE
(silverhawk @ Oct 10 2010, 12:43 AM)
That's an unfair calculation for Maxis or any ISP.

You could take something like 10% of your speed for non-stop downloading as the data cap. So instead of 1.6TB, around 160GB per month is actually very good. My Guess is that they used a similar calculation, but instead of 24 hours a day, they only considered 8 hours, hence 160GB / 4 = 40GB 

Someone can do the maxis HSBB boycott, Bloody cap so low. Worse than TM
Awwww damn sad.gif Can't I abuse that "customer's always right" myth just that one bit ? but yeah it's fine, I'd settle for 160GB p0r...uhh I mean, "Understanding human anatomy and reproduction" videos per month... still OK la.... but preferrably, they can come up with the proper option to lift the cap and state clearly at what fee as they've stated in the FAQs that there IS such an option. All we're getting now is - no, you're capped, deal with it for the rest of the month.

QUOTE
I'm facing some problem one week after the FTTH installation. Everytime I go to a website (facebook.com, yahoo.com, ebay.com, twitter.com or any other website), I get a 404, page not found. I have to refresh the browser a few times, then it will be successful. Is it because the proxy is down or what? It's maddening!

Once connected - it is very fast. Just the first try is always unsuccessful. As such, some app in the iPhone or in the PC (iTunes for example) always fail authentication because the first try failed.


Yes, seems to be a common problem since my first day using it... please do log a case and pressure them to fix such problems... yes it's annoying. It's best for user base to be in sync when logging such cases and log them together, or else they might send an engineer to your house to troubleshoot on the problem ( a single user problem ) and end up without any solution - because the problem is actually on their end. Would require me to clean up my room, which is a hassle sad.gif ya know... tissues everywhere and all.... the smell... you get the idea...

But then again, we have ourselves to blame, when signing the 24 months contract blinded by the 6Mbit coloured glasses they put on us, ignoring the warning on brochures stating clearly it's a 40GB download limit... but lets look forward how we get out of this, rather than lamenting on the time when we so eagerly signed the subscription without giving it much thought ^^


Added on October 11, 2010, 10:19 pm
QUOTE(vapeace @ Oct 9 2010, 03:21 PM)
500Gb ? IF u look around at other world ISP.. that quota is only offered to server datacenter.. the most i see is 250GB for 20mbps line

what u expect ? now every getaway provider are selling not speed but bandwidth.. so TM have to buy certain amount of bandwidth ! if unlimited for all package, sudah lama TM will have no extra bandwidth to support other service .. do note maxis buy bandwidth from TM for their ftth

just because u pay RM100+, it not your privilege for unlimited downlaod
*
Ummm..... I don't understand why we have to compare to Data Centers when it's there in black and white offered by TM Unifi-Biz5 line ( oh my friend subscribed to it, and no, no company registration, he used his IC, and that's all he needed ). Umm they installed it at his home btw, he ain't running a data center...

http://www.soyacincau.com/2010/03/25/
Forgive my laziness on looking up the flash-ed Unifi site... so please be happy with the above link ^^

Reads unlimited usage. It's more expensive than VIP5, but you see, there's the option. It's not so 'impossible' as described ^^ So I'd say, data centers world wide are falling behind my friend's Unifi BIZ5.......


This post has been edited by aricat: Oct 11 2010, 10:19 PM
xomanowar
post Oct 11 2010, 10:27 PM

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All i am asking for is just NAT2 on PS3! as of now their still working on it... it's been almost 2weeks now vmad.gif

This post has been edited by xomanowar: Oct 11 2010, 10:28 PM
hybridkit
post Oct 12 2010, 11:57 AM

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QUOTE(belfong @ Oct 10 2010, 05:49 AM)
I'm facing some problem one week after the FTTH installation. Everytime I go to a website (facebook.com, yahoo.com, ebay.com, twitter.com or any other website), I get a 404, page not found. I have to refresh the browser a few times, then it will be successful. Is it because the proxy is down or what? It's maddening!

Once connected - it is very fast. Just the first try is always unsuccessful. As such, some app in the iPhone or in the PC (iTunes for example) always fail authentication because the first try failed.
*
QUOTE(relentless_wind @ Oct 10 2010, 12:10 PM)
I am having the exact problem! it just started yesterday or the day before. Aside from having to refresh multiple times, even now I cannot load the google home page, however when i use my browser toolbar to googlesearch, it goes to the search result page fast. Similarly I cannot load main pages of a lot of websites, having instead to google a particular page from that website and then clicking on that link

Had the same problem when going on wifi through my nokia, having to keep refreshing, but today it stopped working on my phone all together.

This is really terrible.
*
Same problem at my end, must be Maxis Proxy setting, I hope they are not monitoring and blocking websites.
belfong
post Oct 12 2010, 01:31 PM

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The danger is when doing Internet banking. That's what I told the maxis staff. I said imagine transferring money and then get 404 (page not found).. if you do a refresh, you might pay TWICE!

Anyway, problem seemed solved today. At least, it looks like it from my end.
akash3656
post Oct 12 2010, 03:02 PM

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QUOTE(belfong @ Oct 12 2010, 01:31 PM)
The danger is when doing Internet banking. That's what I told the maxis staff. I said imagine transferring money and then get 404 (page not found).. if you do a refresh, you might pay TWICE!

Anyway, problem seemed solved today. At least, it looks like it from my end.
*
or buying anything such as tickets (airplane tickets, any1?) wanna double pay that? NO WAY vmad.gif

The more i read this thread the more I think that TM own everything here..... in Malaysia.....
And they deserve it actually cos the others can't even give good service for a niche product like Maxis FTTH.. tell me how many people eligible to sign up....???

Their infrastructure seems unstable... They can't use customers as beta testers.... There must be a reason why Maxis beta tested FTTH before right?
aricat
post Oct 14 2010, 01:09 AM

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Confirmation on the "connection to the server was reset" problem resolved.

Got it from one of the tech stating that it's resolved today. Guess we'll see how it goes for those who've had this problem previously.

xomanowar
post Oct 14 2010, 08:43 AM

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QUOTE(aricat @ Oct 14 2010, 01:09 AM)
Confirmation on the "connection to the server was reset" problem resolved.

Got it from one of the tech stating that it's resolved today. Guess we'll see how it goes for those who've had this problem previously.
*
Funny... off and on i am still having this problem... I don't think so it's 100% resolve maybe 80%
quackpack
post Oct 14 2010, 10:13 AM

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woke up today and saw my ip address change to 14.x.x.x and browsing some website doesnt load properly but youtube streaming still can reach 10mbit.. restarted modem for 15 minutes still the same...

oh well lucky havent cancel m adsl
citigold78
post Oct 14 2010, 04:55 PM

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QUOTE(solarmystic @ Oct 9 2010, 11:33 PM)
I beg your pardon Vapeace, but in countries like good ol' Australia they're offering 1TB packages on nearly every major ISP they got.

First Iinet did it, then Iprimus then Internode.... all at ADSL 2+ speeds of up to 24 Mbps..... for the residential customer....

Granted they cost over 140 Australian Dollars on average, but customers are still given the option.... so yes in a way you are right... They provide up-to speeds that are only reduced the further you get from the DSLAM due to line distance, but they mainly sell quotas.. from the lowest 25GB to 1TB packages....

Here not only do we get the limitations of speed, but also quota... double whammy FTL...
*
Funny how we do not compare to countries like Cambodia, Laos and so on.... wink.gif
For a fair comparison... we could take some SEA countries, indonesia, philipines? or thailand? singapore maybe? anyone got data on how much they charge?
belfong
post Oct 14 2010, 05:49 PM

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I heard that in SG, they charged S$49 for 25Mbps, S$59 for 50Mbps, S$89 for 100Mbps...
Minimum is 25Mbps and we are so happy with just 6Mbps

/hide in shame..

This post has been edited by belfong: Oct 14 2010, 05:50 PM
solarmystic
post Oct 14 2010, 06:28 PM

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Let's face it, we have the worst price/data ratio for broadband packages in SE-Asia with the exception of Indonesia and Brunei Darussalam (where 1 Mbit is the fastest package)..

Even Thailand and the Philippines offer better speeds at better prices...

/hangs head in shame...
akash3656
post Oct 14 2010, 10:49 PM

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QUOTE(solarmystic @ Oct 14 2010, 06:28 PM)
Let's face it, we have the worst price/data ratio for broadband packages in SE-Asia with the exception of Indonesia and Brunei Darussalam (where 1 Mbit is the fastest package)..

Even Thailand and the Philippines offer better speeds at better prices...

/hangs head in shame...
*
yeap even i prefer to play COD in Philippines room cos most of the host there damn smooth game... Malaysian server... lets say majority laggg till you wanna puke.......
Oh by the way, people in Philippines usually say hey how come ur ping so low even u from malaysia.... haha.... then i tell them shitmix stupid routing.... but seems to be ok to Philippines.... lol??? blink.gif
175.144 ip -screamyx/shitmix

This post has been edited by akash3656: Oct 16 2010, 10:03 PM
Jeremy_John
post Oct 14 2010, 11:04 PM

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No matter what unifi still best lor for now...

QUOTE(billytong @ Sep 4 2010, 06:46 PM)
This is why I set my no of connections to 80 for torrent. Offing the wireless. Never 24/7. Still running fine so far.
*
LOL? My router running with iptv, wireless , server and my PC connect still smooth wei never burn, crash, die or hang it self ma.. some more my server not only web server it's running uTorrent @ 250kbps/400kbps upload and 500kbps download some more my frens download some game maps from my web server can reach 80kbps i even run use FTP to transfer on LAN network at 43mbps steady only... and i can play games and open facebook still dam smooth... it's how you set your router and how u handle it smile.gif
That's on VIP5...

No matter how much they screw up with their system but i still support Unifi then any other ISP. Unifi Boleh! rclxms.gif

Maxis price cheap but looks like they using proxy and filtering the net.. and the worst part... No IPTV...
Unifi IPTV now got so many nice movies already.. rclxm9.gif
solarmystic
post Oct 14 2010, 11:32 PM

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@Jeremy_John

Those movies would have to be UNCUT, UNCENSORED and UNFILTERED without our lame ass Jabatan Penapisan Filem Classifications for me to even consider using IPTV to watch those VOD movies lol

Better off getting my kicks off the net lol... Untuk tontonan 18 tahun ke atas my ballz
Jeremy_John
post Oct 14 2010, 11:48 PM

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QUOTE(solarmystic @ Oct 14 2010, 11:32 PM)
@Jeremy_John

Those movies would have to be UNCUT, UNCENSORED and UNFILTERED without our lame ass Jabatan Penapisan Filem Classifications for me to even consider using IPTV to watch those VOD movies lol

Better off getting my kicks off the net lol... Untuk tontonan 18 tahun ke atas my ballz
*
HAHA thumbup.gif but the Cutting is much better of then the stupid Tv3 MEGA MOVIE Cutting...
Anyways if want to watch the real want then download only ma... 10-15 mins only ma... rclxms.gif
TStoofriggingslow
post Oct 16 2010, 02:23 PM

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Anyone else here using Maxis FTTH, have reached the quota, got throttled to a slow speed?

Did you ask the customer service when is your monthly reset date? And did the speed really increase back to 6Mbps after the reset date?

Would be very interested to do a survey on this... feedback please
evanloh
post Oct 26 2010, 03:48 PM

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QUOTE(toofriggingslow @ Oct 16 2010, 02:23 PM)
Anyone else here using Maxis FTTH, have reached the quota, got throttled to a slow speed?

Did you ask the customer service when is your monthly reset date? And did the speed really increase back to 6Mbps after the reset date?

Would be very interested to do a survey on this... feedback please
*
Hi, the same thing happened to me. my speed had been capped, and now i am below 1Mbps. I was quite frustrated.
Anyway, I checked with the agent and he said my reset cycle starts every 1st of the month.
Anyway, i think that 40GB quota is crap....
numbertwo
post Oct 26 2010, 03:56 PM

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so apa macam? mass petition?
evanloh
post Oct 26 2010, 04:08 PM

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QUOTE(toofriggingslow @ Oct 6 2010, 08:46 PM)
Yes - to confirm what was mentioned by aricat - I exceeded the 40Gb and immediately got capped !  It is very very slow now...

I called the CS to express my disappointed as Unifi did not impose any quota as of now.  Maxis is imposing quota on the 1st month of starting operation...

They are digging their own grave...

I am giving it 1 more month, and if I get the same problem, I will cut off this service.  Rather stick back to their wired 1Mpbs line with no cap...

For those thinking of signing up for Maxis so-called high speed broadband, please CONSIDER very carefully before you sign up... 

YOU WILL GET CAPPED TO 10% AFTER REACHING QUOTA !!!
*
Hi, i am actually facing the same problem as you are now.
i called the CS and they said they allowed me to go beyond 40GB, and now my usage is progressing beyond 80GB....and still counting...
Just to share with u that, if u r intending to switch back to the regular HOME Broadband (2Mbps), i'm sorry to say that they have even implemented the monthly quota on that too.
meaning now, we are f**ked... hahaha....
cepoi63
post Oct 26 2010, 04:30 PM

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FUP = fair usage policy or F***** UP?
aricat
post Oct 26 2010, 11:39 PM

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Hi all,

To answer some queries someone asked. Tested the phone now, it's still working and conversation wise seems to be OK.

On the quota limit.

I have the .pdf document with me :-
----------------------
11. Will Maxis be implementing quota limit or fair policy usage (FUP) for HIGH SPEED INTERNET?
Yes quota limit will be imposed but you can opt not to be limited for a fee.
----------------------

One thing which baffled me is that they've updated their FAQs now stating that :-
----------------------
12. What is the Fair Usage Policy for my Fixed Broadband? What happens if I exceed my Fair Usage Policy?
The Fair Usage Policy is in place to ensure that all customers get a good browsing experience and to
prevent abusers from hoarding bandwidth, impacting other users. When customers have breached their
allocated quota, their internet speed will be managed to ensure that other users are not impacted.
The Fair Usage Policy is 40 GB for 6 Mbps.

13. Can I buy quota upgrades for my Fixed Broadband?
Not at this point in time. However, we are enhancing our systems to offer you that service in the
near future.
----------------------

When their service is not even there ( on opting not to be limited for a fee ), they promoted it on their site as if it's in place. I have subscribed to the service expecting that option to be there, but it seems that it's not. Breach of contract ? Yes, but it's not me who breached it. Will cancel off the service, if they give me problems, will report to MCMC.

They'll need to get back to me quick... I guess, anyone who's interested in the old document to show how misleading it was, PM me. I'll send it over.


Added on October 29, 2010, 1:16 amOh boy... more discoveries...

Broadband charges from 23/09/2010 - 20/10/2010 - RM147.47
Broadband charges from 21/10/2010 - 20/11/2010 - RM158

It was said to be RM118, for existing Maxis subscribers, so where did that additional charge come from ? Anyone received their bills already ?

UNLESS they're saying I'm not a MAXIS subscriber even though :-
I have been using maxis mobile phone.
I have been using Maxis broadband service for 2+ years.


Added on October 29, 2010, 2:57 pmFurther update :-

Termination confirmed. Tech will be contacting me to terminate the connection, and collect the equipments. Of course, I will not be charged for terminating it.

I've done what I can to voice up my dissatisfaction, whether or not that voice will be heard, I'm not sure, but certainly I'm not going with a crippled connection, not being able to do what's needed.

Good luck to you all! ^^


This post has been edited by aricat: Oct 29 2010, 02:57 PM
TStoofriggingslow
post Oct 30 2010, 12:32 PM

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Yes - I got the higher bill too - it was supposed to be RM118 per month, and yet they charged RM158.

It's another boo-boo & another nail in the coffin, for this Maxis FTTH service which sucks big time already.

Today, the service got even worse than last week. Keep getting 'connection to server reset' problems. Normal webpages like yahoo need to try a few times then only can load. Some webpages containing 'torrents' are blocked totally !

To aricat - they allow you to terminate without any penalty ?
How about the outstanding bill of RM147.47 & RM158 ? Need to pay?

I am also giving up - what a totally f**ked-up disaster this Maxis FTTH has turned out to be!

Will also be terminating TODAY.

For those who are staying on, for those who are interested to sign up - please read all the updates in this thread & be WARNED...


MX510
post Oct 30 2010, 12:51 PM

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I guess Unifi users also will post like this very soon
aricat
post Oct 30 2010, 03:55 PM

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QUOTE(toofriggingslow @ Oct 30 2010, 12:32 PM)
Yes - I got the higher bill too - it was supposed to be RM118 per month, and yet they charged RM158.

It's another boo-boo & another nail in the coffin, for this Maxis FTTH service which sucks big time already.

Today, the service got even worse than last week. Keep getting 'connection to server reset' problems.  Normal webpages like yahoo need to try a few times then only can load.  Some webpages containing 'torrents' are blocked totally !

To aricat - they allow you to terminate without any penalty ?
How about the outstanding bill of RM147.47 & RM158 ? Need to pay?

I am also giving up - what a totally f**ked-up disaster this Maxis FTTH has turned out to be! 

Will also be terminating TODAY.

For those who are staying on, for those who are interested to sign up - please read all the updates in this thread & be WARNED...
*
Hi,

They have waived about RM3k+ ( termination of the 24 months contract ), and also waived another RM158.

They have ensured me that I will ONLY be charged RM107 total for all these hassle.

The reason I used were :-
- I was misled by the false information during launch.
- Their service was not as published.
- Threatened to log a case with MCMC.
- Frequent disruption of service.

I have sent a mail to secretary@bura.org.my / hatiriabu11@gmail.com to explain on my experiences, hopefully they will pass the message around to all residents around the area.

Good luck!
sodifhas
post Oct 30 2010, 04:00 PM

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QUOTE(toofriggingslow @ Sep 4 2010, 04:07 PM)
*** UPDATE ***  Maxis FTTH SUCKS big time !!! 40Gb quota strictly will be in force even in their 1st month of operation, the speed will be throttled to 10% which is only around 0.6Mb !!! BOYCOTT - don't sign up, cancel your interest registration !!! Let them dig their own grave !!!

40GB cap?

done in 3 days with streamyx! that sucks!
Moogle Stiltzkin
post Oct 31 2010, 10:49 PM

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I suspected Maxis would be gay with the caps. When i voiced my skepticism earlier people said i was crazy doh.gif now i'm proven right.

Maxis has a past history with crappy bandwidth caps, so no surprise to me shakehead.gif

This post has been edited by Moogle Stiltzkin: Nov 1 2010, 10:34 AM
SUSnatzakaria
post Oct 31 2010, 10:55 PM

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Told u so - say wut u like about TM at least they sort it out.
Pathetic losers
kaneshi
post Nov 3 2010, 03:43 PM

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Any performance updates on Maxis FTTH? Does it improve along the time? I will be getting FTTH this coming Saturday, hopefully everything is ok.
akash3656
post Nov 3 2010, 04:31 PM

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QUOTE(kaneshi @ Nov 3 2010, 03:43 PM)
Any performance updates on Maxis FTTH? Does it improve along the time? I will be getting FTTH this coming Saturday, hopefully everything is ok.
*
Its not. Y? Read previous peoples' views.... PERIOD.
numbertwo
post Nov 3 2010, 04:37 PM

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each one has his or her own requirement...not everyone stream videos or not everyone needs a 40GB over a month. Some would be happy to have a faster line albeit a crap ceiling, some would just condemn directly becoz a 1080p movie would have eaten the cap by half.. I know I will be the one condemning... lol
TStoofriggingslow
post Nov 4 2010, 02:07 PM

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No doubt the lousy usage cap is the Number 1 complain, but for me, another big frustation is also the 'blocking' of webpages.

Even simple webpages like Yahoo or Gmail takes time to load. It seems like the loading needs to go to another server for 'verification'. The 1st time you try to load any webpage, it will be very slow. You need to try at least 2-3 times before can get in. For webpages that it doesn't allow or didn't like, a default Maxis LaunchPad webpage will pop out instead of the webpage you want.

Dear Maxis - this is NOT high-speed broadband !
The performance is even worse than the normal 1Mbps line !

Not wonder there are so many complaints, and people terminating their lines after 1-2 weeks of frustation.

To kaneshi - good luck on your coming Saturday installation.
Please do make a list of all your complaints and share with us here...




numbertwo
post Nov 4 2010, 02:11 PM

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blocking of webpages will be extremely annoyed in this case..

can we use different/common DNS server ie. google DNS?
ruffstuff
post Nov 4 2010, 02:50 PM

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QUOTE(MX510 @ Oct 30 2010, 12:51 PM)
I guess Unifi users also will post like this very soon
*
at least, unifi doesnt go into any proxy server, as far as that im aware of.
cloudstrife07
post Nov 4 2010, 03:44 PM

I'm back, beaches!
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after hearing all these complaints, i'll stick to my current Maxis Wired 2Mbps with unlimited bandwidth. thanks. lol.
sg999
post Nov 4 2010, 04:50 PM

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maxis is a suck company
tipu orang punya
last time my friend also kena
my friend no activitate 3G but maxis help him AUTO activate
and charge charge and charge
my friend call cs then they dun1 refund
my friend very fire n go complain with skmm
maxis refund to my friend ans beg my friend dun complain to skmm anymore
LOL
dxlethal86
post Nov 11 2010, 07:56 PM

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- Edited -

This post has been edited by dxlethal86: Apr 26 2011, 04:39 PM
citigold78
post Nov 11 2010, 11:15 PM

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[IMG=http://img209.imageshack.us/img209/6763/astromaxisg.th.jpg][/IMG]

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Moogle Stiltzkin
post Nov 12 2010, 02:54 AM

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Astro Byond over the Internet ????

That is seriously wicked biggrin.gif (assuming they don't count that iptv usage toward the monthly bandwidth quota)

So the internet trial is free or have to pay ??? Can give more info biggrin.gif ??

dannychen
post Nov 12 2010, 11:05 PM

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where is this place? Bandar Utama? B.Yond + Maxis HSBB trial?
citigold78
post Nov 13 2010, 02:55 AM

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the bunting says 3 months FREE Maxis High Speed Internet and 3 months FREE full Astro channels w all HD channels. Anyone who lives in mont kiara?
cmchung
post Nov 19 2010, 05:54 PM

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Was having problem since day 1 I signed up, the phone is not working, webpages cannot be loaded at all, filed complain and they asked me to wait! Told them I will terminate the line within the 7 days cooling off period which I was told there is no such thing for this particular broadband service (!!???). It's stated in their website, (http://www.maxis.com.my/personal/general/tnc_maxisbroadband.asp),

["Wired Broadband" means high speed Internet using Asymmetric Digital Subscriber Line (ADSL) technology or any other technology as may be introduced by Maxis from time to time.]

[2.7 The Customer is given a seven (7) day cooling off period within which if the Customer returns, for any reason, the Equipment (and its packaging) in its original condition, Maxis shall fully refund the costs directly incurred to subscribe for the Service. ]

But I was told they DO NOT practice this cooling off period with Fiber to Home broadband! WHY? It IS broadband, isn't it? When they are unable to answer your question, they drag! After the 7th days, whatever you say is history!!

As for their FUP, nobody will against it IF they provide us with reasonable speed (half of 6 Mbps? or 2 Mbps?) considering this is a HIGH SPEED broadband? But to have a speed less than 512 kbps but claiming to be high speed is simply unacceptable!

Please do not subscribe, not until they come out with something favourable to the consumers, you won't want to pay so much for some 10 Mbps speed which will only last you for days.

Please refer to the answers they provided me through emails and judge them yourselves before you show any interest in this lousy package.

Please find the response to your queries as follows:



1) What is your idea of 'High Speed Broadband'?

Offers high speed internet where customer will be able to go online up to 100Mbps.



2) With a 40 GB FUP which one could easily use up?

Downloading of large files, games, movies and songs.



3) After the 'quota', with speed ranging from 1xx - 4xx kbps is high speed?

After the utilization of 40GB volume quota, the speed will run at best effort which is less than 512 kbps.



4) We are paying the 'High Speed' charges for that few days' usage, where in my case - 7 days (November, 2010), with some of my neighbors 'enjoying' for only 1 to 2 days?

The speed has to be managed based on the said allocated volume quota.



5) Are the Fiber to Home subscribers supposed to limit their online time in order not to exceed the quota which will result in extreme low browsing speed? We can't even leave our messenger on 24/7!

This is again depending on the use of internet and facilities provided in the messenger e.g: video call. It has to be managed fairly.



6) The feedbacks from subscribers in my area claimed that they were told by your sales personnel that the speed will eventually reduced, when the quota is met or exceeded, by half, I.E. 3 Mbps, some were told 2 Mbps, but what are we getting, 1xx Kbps?

This fall back to the question number 3, speed will run at best effort which is less than 512 kbps.



7) Will YOU pay & use this kind of service where you have to LIMIT yourself on the usage so to avoid exceeding your quota, seeing the speed dropped drastically low after that?

We sincerely apologized if the Fair Usage Policy were not clearly briefed upfront during registration.



8) You are tying us up with a 24 months' contract, disallowing us to terminate or switch back to our previous packages without penalty (ADSL 1 Mbps with no quota with an average speed of 1.7 Mbps, no speed reduce, no stress in using), although most, if not all, of us had been conned into subscribing your this ridiculous package?

The contract remains at 24 months. We believe this has been communicated to you during the registration. However, the Fair Usage Policy should have been stressed clearly upon registration for the benefit of doubt. We view through your feedback seriously for our onward improvements.



9) Someone from your end actually put the blame on us by not reading the fine lines before signing the contract! How many of us would actually read those FINE LINES on contracts? We signed basing on the information from the sales personnel. What we were told AFTER signing up, upon using, is a totally different scenario!

Please accept our sincere apologies for the communication were not briefed clearly. We acknowledge that there is some work for us to do in order to restore your confidence in this respect and we accept the challenge gratefully.We truly appreciate the time you have taken to bring this matter to our attention. Nevertheless, we value your feedback as it is through such comments that we are able to monitor our services and keep abreast with customers' expectations.



Hope the above helps to clarify your concern. In the meantime, should you require any assistance, please call our Customer Care Hotline at 1800 821 123.

Guess I have to 'hug' this sucky broadband service for another 23 months, unable to do anything about it, not until they decided to heed the consumers' outcries, or maybe the intervening of some department concerns?

This post has been edited by cmchung: Nov 19 2010, 05:56 PM
cannavaro
post Nov 19 2010, 06:27 PM

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Report them to SKMM. You might be able to cancel the contract without penalty.
TStoofriggingslow
post Nov 23 2010, 12:29 PM

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To all interested party who is thinking of signing up for Maxis FTTH - please be WARNED !

Read all the complaints & problems in this thread.

Also, in BU11BU12@yahoogroups.com - the first batch of residents in Bandar Utama phase 11 & 12 where Maxis launched this sucky service - there are lots of complaints & many residents felt very strongly that they were cheated - it's not high-speed broadband !

The 40Gb quota gets used up by around 6th of the month, after which for the rest of the whole month, the speed is throttle to 0.5Mbps only.

This speed is even slower than the old wired 1.0Mbps adsl line...

Maxis customer service won't even entertain your complain when you call them. They even refused to create a case id for you - so their technical team not even bothered to follow up..


SUSMatrix
post Nov 23 2010, 12:39 PM

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I love TM. Avg 200GB/mth download...no cap..full speed...hehe. BU got Streamyx 4MB and Unifi...why bother with crappy Maxis....
kaneshi
post Nov 23 2010, 03:52 PM

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QUOTE(Matrix @ Nov 23 2010, 12:39 PM)
I love TM. Avg 200GB/mth download...no cap..full speed...hehe. BU got Streamyx 4MB and Unifi...why bother with crappy Maxis....
*
Unfortunately, our BU11/12 belongs to Maxis territory, that means Telekom or Streamyx cannot cross the borderline. Only BU1-10 is covered by Streamyx.

Anyhow, I do found out that Maxis FTTH speed is unstable in the sense that it might spike up to 19Mbps at one time, then tumble down to 7Mbps or even lower in another second. This is observed via speedtest.net. Streaming HD contents sometimes is not smooth.

Last but not least, I wonder if Maxis offers free 2 months subscription for new FTTH users? I think I saw it somewhere......
numbertwo
post Nov 23 2010, 04:09 PM

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QUOTE
Stream HD movies and videos uninterrupted with fast loading speeds.


http://www.maxis.com.my/personal/hsbb/about.asp

So, how to continue streaming HD movies if only 40GB is available!! gosshh..must print this screen and bombard them!


Added on November 23, 2010, 4:13 pmNow, with Maxshits domination in BU11/12, the only other hope is to bring in BPL (broadband over powerline) ! see http://www.citybroadband.net.my/BPL/



This post has been edited by numbertwo: Nov 23 2010, 04:13 PM
takkicom
post Nov 24 2010, 04:34 AM

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1 thing f***ing shit, caricature for what?

picture that increase speed?

come on maxis draw picture also sux hell


Added on November 24, 2010, 4:39 am
QUOTE(Moogle Stiltzkin @ Oct 31 2010, 10:49 PM)
I suspected Maxis would be gay with the caps. When i voiced my skepticism earlier people said i was crazy doh.gif now i'm proven right.

Maxis has a past history with crappy bandwidth caps, so no surprise to me  shakehead.gif
*
get use to it, alot of people around us have to bag the just know what is hurt.

This post has been edited by takkicom: Nov 24 2010, 04:39 AM
numbertwo
post Nov 24 2010, 10:00 AM

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well i guess capping has became a norm now, look at steam-max thread...
cmchung
post Nov 25 2010, 04:21 PM

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After liasing with Maxis, and told them I would sign up for my 'old' package - ADSL 1Mbps and remain as their customer (like I have a choice? bleh..), they finally agreed for me to terminate my FTTH account without penalty. The T&C would be, AFTER I walk-in & sign up for their ADSL package and I will have to pay RM300 being installation & activation costs for the FTTH, then terminate.

I feel somewhat unfair here, as, IF I was not conned into signing up the sucky FTTH in the first place (being told I would have around 2Mbps speed after the quota), I won't have to go through all the nonsense, never to mention having to patch up those drilled and nailed holes? Now they are asking me to pay for what was supposed to be free?


cannavaro
post Nov 25 2010, 04:38 PM

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You haven't reported them to SKMM?
cmchung
post Nov 25 2010, 08:06 PM

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No, I haven't. I thought if I could liaise with Maxis on my own, then it will be good.

Seeing now they are willing to take a step back, that's good news, but to pay for what we shouldn't..?

According to the management, they put it in a way that by waving off the penalty is a good will of them, that's why I have to pay that RM300 , is that fair? After we have been duped into subscribing?
cannavaro
post Nov 26 2010, 12:14 AM

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Nope it's not fair and you should just report to SKMM.
numbertwo
post Nov 27 2010, 12:02 AM

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Does this channel http://cfm.org.my/ help in any way?
kaneshi
post Dec 9 2010, 10:01 AM

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Just in case, for those who are not aware of, there will be an maintenance (upgrade) work carried out from 10am till 3pm today (at least in BU11).

I have being told that during this period of time, no Internet access will be granted.
weaponx
post Dec 9 2010, 11:02 AM

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I just installed the FTTH+Astro IPTV 3 months trial early this week. As stated in this thread, there were port forwarding issues which I have lodged a report in the call centre.

Their response was that it is a known issue since Oct 15th and they are planning a solution for it. Let's hope they come up with a solution before my 3 months trial ends.
kuekss
post Dec 9 2010, 12:12 PM

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QUOTE(weaponx @ Dec 9 2010, 11:02 AM)
I just installed the FTTH+Astro IPTV 3 months trial early this week. As stated in this thread, there were port forwarding issues which I have lodged a report in the call centre.

Their response was that it is a known issue since Oct 15th and they are planning a solution for it. Let's hope they come up with a solution before my 3 months trial ends.
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u stay at where?BU?y got iptv astro?
weaponx
post Dec 9 2010, 01:27 PM

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QUOTE(kuekss @ Dec 9 2010, 12:12 PM)
u stay at where?BU?y got iptv astro?
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I'm from Mont Kiara, Maxis and Astro running 3 months free trial here.
numbertwo
post Dec 9 2010, 01:29 PM

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QUOTE(weaponx @ Dec 9 2010, 01:27 PM)
I'm from Mont Kiara, Maxis and Astro running 3 months free trial here.
*
just out of curiousity, do they put on the capping (40G) in this package? If Astro is streamed via IPTV won't the cap be used up in a day or so?
weaponx
post Dec 9 2010, 01:35 PM

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QUOTE(numbertwo @ Dec 9 2010, 01:29 PM)
just out of curiousity, do they put on the capping (40G) in this package?  If Astro is streamed via IPTV won't the cap be used up in a day or so?
*
Yes, there is still the 40G cap. They told me the cap is just for the internet usage, maybe they have some system to track IPTV and normal internet usage separately.
citigold78
post Dec 9 2010, 02:18 PM

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QUOTE(numbertwo @ Nov 23 2010, 04:09 PM)
http://www.maxis.com.my/personal/hsbb/about.asp

So, how to continue streaming HD movies if only 40GB is available!! gosshh..must print this screen and bombard them!


Added on November 23, 2010, 4:13 pmNow, with Maxshits domination in BU11/12,  the only other hope is to bring in BPL (broadband over powerline) !  see http://www.citybroadband.net.my/BPL/
*
I think IPTV streaming is separate from internet surfing... unless u stream web-base videos like youtube... 40GB works out to 1.3GB a day... works well for me... actually what other stuff to download? I wanna fully utilise my bandwitdh... i download 5 about 5 movies a month, 1 week watch one. tat only 5GB... what else to download?
takercena
post Dec 10 2010, 07:34 AM

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You guys has been fooled by government, big company. There is no need for FTTH when copper can go up to 24mbps. What is Malaysia's FTTH provider provides? 2mbps to 20 mbps!! All your money will be spend to feed those minister, Dato',etc, not for the improvement of current infrastructure.

This post has been edited by takercena: Dec 10 2010, 07:36 AM
kaneshi
post Dec 16 2010, 10:17 PM

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This is the first time since I started using FTTH last month, I am now facing service interruption. VOIP phone is not working too. LOS in ONT is blinking red and PON is not indicating any.

I am from BU11. I wonder if anyone here is facing the same problem? Last few days, I have been informed that there would be an upgrade exercise took place today between 10am till 3pm. According to Maxis technician, the exercise has been completed.
TStoofriggingslow
post Dec 16 2010, 11:24 PM

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Looks like another big thumbs-down for Maxis FTTH in BU11 & BU12 !

Totally gave up on Maxis FTTH last month. Now use back the normal 1Mbps fixed line. From what I gather, the ridiculous 40Gb quota for the whole month is still being enforced. How pathetic !

Anyone here knows how the HSBB arrangement with TM Unifi announced yesterday will affect or impact Maxis FTTH services that have started in BU11 & BU12?

Now I am very doubtful about anything Maxis...
numbertwo
post Dec 17 2010, 01:43 PM

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Is anyone using Maxis FTTH in BU to connect to CCTV?
iipohbee
post Dec 17 2010, 11:39 PM

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QUOTE(toofriggingslow @ Dec 16 2010, 11:24 PM)
Looks like another big thumbs-down for Maxis FTTH in BU11 & BU12 !

Totally gave up on Maxis FTTH last month.  Now use back the normal 1Mbps fixed line. From what I gather, the ridiculous 40Gb quota for the whole month is still being enforced. How pathetic !

Anyone here knows how the HSBB arrangement with TM Unifi announced yesterday will affect or impact Maxis FTTH services that have started in BU11 & BU12?

Now I am very doubtful about anything Maxis...
*
Later maybe Maxis would open up their FTTH lines to other isps such as Unifail, Jaring or Time?
xomanowar
post Dec 20 2010, 03:14 PM

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QUOTE(toofriggingslow @ Dec 16 2010, 11:24 PM)
Looks like another big thumbs-down for Maxis FTTH in BU11 & BU12 !

Totally gave up on Maxis FTTH last month.  Now use back the normal 1Mbps fixed line. From what I gather, the ridiculous 40Gb quota for the whole month is still being enforced. How pathetic !

Anyone here knows how the HSBB arrangement with TM Unifi announced yesterday will affect or impact Maxis FTTH services that have started in BU11 & BU12?

Now I am very doubtful about anything Maxis...
*
I have put my account under freeze!!! now back to ADSL which is so much better solve my Nat3 issue
cmchung
post Dec 21 2010, 09:37 PM

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The problem lies with the 40GB gap, AND the speed after that! 512 kbps? Simply ridiculous!

Anyone aware of the advance payment of RM158, which is supposed to ride off the last month usage prior to cancellation, with the RM40 refunding process of 6 weeks?
xomanowar
post Dec 21 2010, 10:54 PM

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QUOTE(cmchung @ Dec 21 2010, 09:37 PM)
The problem lies with the 40GB gap, AND the speed after that! 512 kbps? Simply ridiculous!

Anyone aware of the advance payment of RM158, which is supposed to ride off the last month usage prior to cancellation, with the RM40 refunding process of 6 weeks?
*
To be honest with you i got no issue with the 40GB cap as it's clearly stated in the fine print... On the other hand what vmad.gif me off is as stated by u that we're actually playing in advance of RM158! Funny thing is i don't remember reading it in the fine print that we have to pay this so call "Deposit"

That's the reason why my bill has a balance brought forward of 158 as i am not paying for it rclxms.gif and now its freeze and it will stay that way till the moron fix the damn Nat3 issue




numbertwo
post Dec 22 2010, 12:11 PM

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Maxsucks ftth CS told me port forwarding will be ready only by year end .. means i can't install my cctv yet and how sucky it is!
kaneshi
post Dec 22 2010, 05:56 PM

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QUOTE(numbertwo @ Dec 22 2010, 12:11 PM)
Maxsucks ftth CS told me port forwarding will be ready only by year end .. means i can't install my cctv yet and how sucky it is!
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Year end as in this month, or 2011 year end?
xomanowar
post Dec 23 2010, 11:59 AM

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QUOTE(kaneshi @ Dec 22 2010, 05:56 PM)
Year end as in this month, or 2011 year end?
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Good question lol

This post has been edited by xomanowar: Dec 23 2010, 12:00 PM
numbertwo
post Dec 28 2010, 10:02 AM

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just 3 more days, otherwise yeah, it has to be end of 2011.. lol
xomanowar
post Jan 3 2011, 11:39 AM

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QUOTE(numbertwo @ Dec 28 2010, 10:02 AM)
just 3 more days, otherwise yeah, it has to be end of 2011.. lol
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Looks like its end of 2011 now lol

This post has been edited by xomanowar: Jan 3 2011, 11:40 AM
numbertwo
post Jan 3 2011, 11:26 PM

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QUOTE(xomanowar @ Jan 3 2011, 11:39 AM)
Looks like its end of 2011 now lol
*
anyhow i've just signed up the ftth..
i know the cap thingy but I won't be using it to stream any V so i guess it is ok.. The speed is required for me to work actually.. free calls to HK/SG is just an extra adds-on that I couldn't resists...what to do? there isn't any other choices really.
MX510
post Jan 9 2011, 01:59 PM

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UniFi user will scream later on like this thread
veekster
post Jan 24 2011, 01:19 PM

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user posted image

i've been using Maxis FTTH since october last year, and hell, my bandwidth always gets capped after 3 days of usage from the reset date. I tend to download alot of things and stream videos.

Above is the speed ive been getting after having my bandwidth capped.


ronn77
post Jan 25 2011, 10:35 AM

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QUOTE(veekster @ Jan 24 2011, 01:19 PM)
user posted image

i've been using Maxis FTTH since october last year, and hell, my bandwidth always gets capped after 3 days of usage from the reset date. I tend to download alot of things and stream videos.

Above is the speed ive been getting after having my bandwidth capped.
*
You should well aware of the capping thingy before you subscribe. It's not advisable to use this service since the capping takes effect after you have reach 30GB. Do they have free-trial period where you can unsubscribe if you decided to? I can see that my streamyx is easily 3x faster than your capping speed which is totally unacceptable.
veekster
post Feb 2 2011, 03:02 PM

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Well i just got speeds back. Gonna control this month

user posted image
billytong
post Feb 4 2011, 12:59 PM

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QUOTE(iipohbee @ Dec 17 2010, 11:39 PM)
Later maybe Maxis would open up their FTTH lines to other isps such as Unifail, Jaring or Time?
*

Probably not likely atm, it seems they are laying another fiber backbone @ my area. After that I will have TM + maxis backbone underground infront of my house. sweat.gif Totally redundant I say.
Roz Ariffin
post Feb 4 2011, 03:29 PM

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Any news on Maxis-Streamyx collaboration ? Seems quite lately..
ezralimm
post Feb 5 2011, 04:48 PM

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RM118 / 40GB sounds about right - still WAAAAAY cheaper than RM180/month i pay currently in Australia for sh1tfast (9-10mBps / near 100mbps STEAM downloads) internet over a uni direct ISP fiber line. I dont think i hit 40GB per month anyway. My last NetMeter reading was only in the 25GB range for the last month i was there (Nov 2010).

copied from my thread on canadian broadband

I would get the 6mbps FTTH line in a heartbeat if it were available in Malaysia smile.gif

This post has been edited by ezralimm: Feb 5 2011, 04:51 PM
xomanowar
post Feb 7 2011, 09:27 AM

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QUOTE(ezralimm @ Feb 5 2011, 04:48 PM)
RM118 / 40GB sounds about right - still WAAAAAY cheaper than RM180/month i pay currently in Australia for sh1tfast (9-10mBps / near 100mbps STEAM downloads) internet over a uni direct ISP fiber line. I dont think i hit 40GB per month anyway. My last NetMeter reading was only in the 25GB range for the last month i was there (Nov 2010).

copied from my thread on canadian broadband

I would get the 6mbps FTTH line in a heartbeat if it were available in Malaysia smile.gif
*
Bro do an apple to apple comparison dollar to dollar. U can't compare prices after converting the exchange rates.
cmchung
post Feb 7 2011, 12:25 PM

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I've discovered a brand new problem with FTTH - the users are sharing the same IP address (few users one IP address). I had not been able to watch my favourite anime on Megavideo since I installed FTTH, I'm always "exceeded my 72 minutes watch time" even when my computer is being switched on for the first time of the day! I never switch off my modem otherwise my VOIP phone will not be functioning.

So, modem no re-set, IP address no change, switch on the computer, can't watch anime on Megavideo due to IP address had exceeded the allowed timing!

IF our IP address are not being shared, then... WHY?


Added on February 8, 2011, 4:14 pmShocking reply from Maxis as follows, and best part is they are not going to do anything about it!

Dear Ms Chung,



Based on our finding, we write to affirm that the Maxis FTTH service is using private IP thus you will face difficulty accessing to megavideo unless it is running on public IP like ADSL does, you may be able to access.



At this juncture, there are no immediate plans to convert the IP from private to public. With this, we collectively conclude the above is final and our reply remains status quo. Should you have any further queries, please call our Customer Care Hotline at 1800 821 123 for assistance.



Thank you.

This post has been edited by cmchung: Feb 8 2011, 04:15 PM
TStoofriggingslow
post Feb 9 2011, 11:50 PM

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Hah ! this is the typical, couldn't care less, don't give a shit attitude from Maxis Home Services people when I complained numerous times about their FTTH line.

A few days ago, an unknowing customer service agent from Maxis called to ask me to consider subscribing to their FTTH line again, too bad for her, she got a full 10 minutes of lashings from me. In the end I told her to convey the message to her boss that they need to immediately stop cheating customers with this type of shitty service.


cmchung
post Feb 10 2011, 04:18 PM

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You are lucky to have NOT subscribe to this really shitty service! As for me, I'm conned, cornered, cheated, doomed.. It's surely a bye bye from me to Maxis 24 months later, oh wait.. 21 months later to be exact!
numbertwo
post Feb 11 2011, 02:41 PM

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cmchung, what's ur IP address (google 'what is my ip address') ?
i'll try to get mine when i get back home today...Let's see if they are identical.


Added on February 11, 2011, 2:46 pm
ok..just sidetrack a lil:

a BU resident has just opened up a FB group page for BU folks to join...
http://www.facebook.com/group.php?gid=116568645047150
Hope to see you guys in there soon..

This post has been edited by numbertwo: Feb 11 2011, 02:46 PM
aricat
post Feb 27 2011, 04:11 AM

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It's sad there seems to be no improvement still about this...

I hoped it was bad enough on the reception of this service for them to change, but it seems their strategy have changed since a lot of ppl have been requesting for termination and waived from liable penalty... So they're being an ass now about termination, or at least force you to pay something to cover their losses... hmmmmm

Anyway, on question about public IP, few pages back I did share some information on it :-
http://forum.lowyat.net/index.php?showtopi...post&p=36874680

Sadly nothing can be done even if you manage to access the ONT, because the ONT is controlled centrally by their system, and I think they have a scheduled 'push' of instructions to your huawei ONT each day, so all changes you've done will be reset. And furthermore, you can never set to change your ONT having a public IP. Dealing with the ONT is something new, which needs qualified personnel to deal with it's settings, but if you're feeling adventurous, there is a device document available in Chinese :-
http://wenku.baidu.com/view/c6c46f69a45177232f60a2f5.html

I only managed to get into the device but felt it's too much work to figure out it's language via telnet or that I don't have sufficient access to do anything to it.... The way how to access it was:-
- Configure a static IP on your computer : 192.168.100.3
- Other settings can be left as is...

- Plug your computer directly behind the ports on Huawei device (any will do)
- Access UI through webpage http://192.168.100.1
- Username : telecomadmin
- Password : admintelecom

It all seems to be a stupid architecture to me... and also one of the show stopper for me... I want a public IP, it's "MY" line, I'll settle with cybercafes if I'm OK with shared lines. On answers to the 'what's my ip' test, your result will show differently each time you reload the page, it's an alternating proxy (whichever proxy with the lower load will handle your page). And there should be a maximum of 6-7 proxies from what I know last time. So basically if there are more than 7 ppl in the whole maxis FTTH going for filesharing sites (megaupload, hotfile etc), you will always get the "Your IP have exceeded the bandwidth for the day". So daily, you'll have to hope that you're one of those 7 lucky ppl to grab that line.

Anyway, I am glad I managed to hop off this and gone back to normal ADSL.
But another thing upon termination, they sent me another bill at RM400++ in which all my VoIP calls are charged as conventional phone charges... lol Complained to them and ended up their system fault and I was only supposed to pay RM40++

Whoever running this Maxis FTTH project needs to take up more project management skills and qualification. Service is failing (and still failing) in all areas.
iipohbee
post Feb 27 2011, 09:44 PM

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QUOTE(aricat @ Feb 27 2011, 04:11 AM)
It's sad there seems to be no improvement still about this...

I hoped it was bad enough on the reception of this service for them to change, but it seems their strategy have changed since a lot of ppl have been requesting for termination and waived from liable penalty... So they're being an ass now about termination, or at least force you to pay something to cover their losses... hmmmmm

Anyway, on question about public IP, few pages back I did share some information on it :-
http://forum.lowyat.net/index.php?showtopi...post&p=36874680

Sadly nothing can be done even if you manage to access the ONT, because the ONT is controlled centrally by their system, and I think they have a scheduled 'push' of instructions to your huawei ONT each day, so all changes you've done will be reset. And furthermore, you can never set to change your ONT having a public IP. Dealing with the ONT is something new, which needs qualified personnel to deal with it's settings, but if you're feeling adventurous, there is a device document available in Chinese :-
http://wenku.baidu.com/view/c6c46f69a45177232f60a2f5.html

I only managed to get into the device but felt it's too much work to figure out it's language via telnet or that I don't have sufficient access to do anything to it.... The way how to access it was:-
- Configure a static IP on your computer : 192.168.100.3
- Other settings can be left as is...

- Plug your computer directly behind the ports on Huawei device (any will do)
- Access UI through webpage http://192.168.100.1
- Username : telecomadmin
- Password : admintelecom

It all seems to be a stupid architecture to me... and also one of the show stopper for me... I want a public IP, it's "MY" line, I'll settle with cybercafes if I'm OK with shared lines. On answers to the 'what's my ip' test, your result will show differently each time you reload the page, it's an alternating proxy (whichever proxy with the lower load will handle your page). And there should be a maximum of 6-7 proxies from what I know last time. So basically if there are more than 7 ppl in the whole maxis FTTH going for filesharing sites (megaupload, hotfile etc), you will always get the "Your IP have exceeded the bandwidth for the day". So daily, you'll have to hope that you're one of those 7 lucky ppl to grab that line.

Anyway, I am glad I managed to hop off this and gone back to normal ADSL.
But another thing upon termination, they sent me another bill at RM400++ in which all my VoIP calls are charged as conventional phone charges... lol Complained to them and ended up their system fault and I was only supposed to pay RM40++

Whoever running this Maxis FTTH project needs to take up more project management skills and qualification. Service is failing (and still failing) in all areas.
*
Does this means that Maxis High Speed FTTH Pilot project failed already? biggrin.gif


cannavaro
post Feb 28 2011, 01:50 PM

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Around Bukit Damansara area, you can see Maxis contractors deploying their NGBB (Next Generation Broadband). Guess that's the new name for their High Speed FTTH?
xiaoniu70
post Feb 28 2011, 06:22 PM

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MaxShits FTTH definitely sucks BIG TIME!!!
Check out the screenshots below of my FTTH connections since yesterday.
It's more like dial up connection than highspeed broadband.

user posted image

user posted image




And the LATEST speed taken just few minutes ago. WTF!!!

user posted image


Added on March 1, 2011, 12:20 am




Just want to update you guys.

Here are the LATEST screenshots of the shit MaxShits FTTH speedtest results.
One taken at 11:51pm 28th Feb and the other at 12:06am 1st March.

user posted image

user posted image

So you see, once the bloody MaxShits catches you downloading torrent files and it'll punish you by throttling down the speed to below 512kbps. You'll then have to wait till the start of next calendar month before you can get back the normal speed you subscribe for, 6Mbps in my case.

SO BE WARNED!!!

BEST DON'T SUBSCRIBE TO MAXSHIT FTTH!!! PERIOD!!![SIZE=14]

This post has been edited by xiaoniu70: Mar 1 2011, 12:21 AM
apanama0202
post Mar 1 2011, 11:15 AM

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Yes I can also attest to it that Maxshits HSBB's(aka Maxis FTTH) speed is really like shit.

Guys, DON'T SUBSCRIBE TO MAXIS FTTH!!!

Maxshits - WTF!!![cool.gif

This post has been edited by apanama0202: Mar 1 2011, 11:18 AM
scamboy
post Mar 31 2011, 07:15 PM

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The service is officially launched- http://www.malaysianwireless.com/2011/03/m...-home-services/
szaku89
post Mar 31 2011, 10:43 PM

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seems like maxis FTTH is nowhere better than tm Unifi.
soul2soul
post Apr 1 2011, 12:26 AM

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i think Unifi still pawns maxis.

Unifi at least can call few million TM's fixed lines FOC, but maxis only limited to maxis fixed lines only. The IPTV from maxis - 5 channels only??

I think can only work if Maxis offers Astro channels inside their iptv lor
numbertwo
post Apr 1 2011, 09:48 AM

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QUOTE(scamboy @ Mar 31 2011, 07:15 PM)
QUOTE
The service is available at areas where TM’s UniFi are deployed. In other words, consumers get to choose between Maxis Home Service or TM UniFi.



but I like the fact that it has the ability to offer the service in TM's territory.. When there is a competition granted, improvement will come from either party..
soul2soul
post Apr 1 2011, 10:15 AM

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QUOTE(numbertwo @ Apr 1 2011, 09:48 AM)
but I like the fact that it has the ability to offer the service in TM's territory..  When there is a competition granted, improvement will come from either party..
*
RM128 for 4mbps , 30 Gig limit.

Not bad but hard to fight with Unifi RM149 with 60Gig limit.
numbertwo
post Apr 1 2011, 10:27 AM

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like i said, don't look at what packages are being offered now...let's look forward to what packages will be available after the competition begins..

This post has been edited by numbertwo: Apr 1 2011, 10:32 AM
bai1101
post Apr 1 2011, 11:04 AM

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are u mean that once u run torrenting the maxis system will auto throtle the whole connection to below average?

That suk, streamyx at least throtle p2p only and other still normal
teelim
post Apr 1 2011, 11:07 AM

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at first I tot unifi pricing quite suck liao.

now see maxis ftth doh.gif
numbertwo
post Apr 1 2011, 11:57 AM

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QUOTE(bai1101 @ Apr 1 2011, 11:04 AM)
are u mean that once u run torrenting the maxis system will auto throtle the whole connection to below average?

That suk, streamyx at least throtle p2p only and other still normal
*
no, it is not.. at least not to my account.
The throttle starts only when the cap is hit... I just managed to d/l torrent for another 4GB last nite in an attempt to fully utilize that 40GB...
hanifw
post Apr 1 2011, 11:57 AM

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Unifi ftw!~ Unifi pwn Maxis!~
bai1101
post Apr 2 2011, 04:31 PM

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QUOTE(numbertwo @ Apr 1 2011, 11:57 AM)
no, it is not.. at least not to my account.
The throttle starts only when the cap is hit...  I just managed to d/l torrent for another 4GB last nite in an attempt to fully utilize that 40GB...
*
IC than 4mb package is sure not suitable for average downloader~~~~ since i think any 1 for got chase chinese drama can easy hit that limit
bulanstory
post May 14 2011, 02:26 AM

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do not subscribe to MAXIS FTTH
tech3910
post May 14 2011, 06:14 PM

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hahha
my area is covered by maxis FTTH.
but i edi sign up for unifi though.
numbertwo
post May 14 2011, 06:58 PM

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How is this possible ? I tot Maxis covered area will not have unifi..
tech3910
post May 14 2011, 07:06 PM

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QUOTE(numbertwo @ May 14 2011, 06:58 PM)
How is this possible ? I tot Maxis covered area will not have unifi..
*
i got both.....cheras area

unifi comes 1st, den maxis FTTH just available dis month.
aneip
post May 15 2011, 02:28 AM

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Maxis FTTH also using unifi Infra. Their coverage check application also the same.
Icehart
post May 15 2011, 01:06 PM

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Just get UNIFI, no need to consider this shitty Maxis services already.
TeaDunkin
post May 15 2011, 08:52 PM

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QUOTE(numbertwo @ May 14 2011, 06:58 PM)
How is this possible ? I tot Maxis covered area will not have unifi..
*
mine also covered by both. checked on their website which is very similar to unifis checking.

but why maxis use the private ip thing?

is it very hard to make it like normal public ip like all the isp do in the whole world?
why maxis have to do like this special olympics private ip thing? is it their technology officer dont know how to create normal network or they just want to purposely limit what their customer can do?



numbertwo
post May 15 2011, 09:00 PM

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Is a disaster...imagine u cannot setup ddns, cannot port forward so u can't view ur CCTV at home from outside..and some site will tell u "your bandwidth has been used up today" becoz your neighbour has just finished the daily quota!!

So pls dun fall into the trap .. Unless they allocate a public IP!!
tech3910
post May 15 2011, 11:16 PM

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QUOTE(TeaDunkin @ May 15 2011, 08:52 PM)
mine also covered by both. checked on their website which is very similar to unifis checking.

but why maxis use the private ip thing?

is it very hard to make it like normal public ip like all the isp do in the whole world?
why maxis have to do like this special olympics private ip thing? is it their technology officer dont know how to create normal network or they just want to purposely limit what their customer can do?
*
my area is not listed in both maxis FTTH & unifi coverage checking.
but den, in reality, both also available...
aneip
post May 15 2011, 11:33 PM

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QUOTE(TeaDunkin @ May 15 2011, 08:52 PM)
mine also covered by both. checked on their website which is very similar to unifis checking.

but why maxis use the private ip thing?

is it very hard to make it like normal public ip like all the isp do in the whole world?
why maxis have to do like this special olympics private ip thing? is it their technology officer dont know how to create normal network or they just want to purposely limit what their customer can do?
*
Private IP = Free
Public IP = Need to buy
TeaDunkin
post May 16 2011, 01:38 PM

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QUOTE(aneip @ May 15 2011, 11:33 PM)
Private IP = Free
Public IP = Need to buy
*
ok. i didnt know that the ip is very expensive to buy. or is it no more ip for them to buy?

i read long ago something about the ip is finished?



BlueHeng
post May 16 2011, 01:56 PM

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QUOTE(TeaDunkin @ May 16 2011, 01:38 PM)
ok. i didnt know that the ip is very expensive to buy. or is it no more ip for them to buy?

i read long ago something about the ip is finished?
*
Not really.. almost but not yet. After that we'll just transition into IPv6.
numbertwo
post May 16 2011, 02:15 PM

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So meaning TM is buying thousands if not million of IP for steammax and inifi services?

supercharger
post May 16 2011, 08:37 PM

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luckily I subscribed to unifi, even though both services are available in my place. I know TM unifi is not that "good", but maxis is even worse LOL
bulanstory
post May 17 2011, 10:22 PM

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no port forwading - forward to where? to the a**hole of maxis..
no dyndns..no incoming connection to your home..

better to settle down with TM Unifi.

anyone knows how to terminate the contract without paying single cent?
tech3910
post May 17 2011, 10:39 PM

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QUOTE(bulanstory @ May 17 2011, 10:22 PM)
no port forwading - forward to where? to the a**hole of maxis..
no dyndns..no incoming connection to your home..

better to settle down with TM Unifi.

anyone knows how to  terminate the contract without paying single cent?
*
catch a loophole in their service, den launch an official comp;ain to MCMC.
den email maxis.
numbertwo
post May 17 2011, 11:17 PM

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Yes ... Mcmc is our only hope...want to do a group complaint? We need to gather enough shitty points abt this service and use these as the basis of terminating the service...anyone?
nabielz
post May 18 2011, 03:52 AM

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UNIFI FTW
never trust maxis brows.gif

This post has been edited by nabielz: May 18 2011, 04:07 PM
michael9413
post May 23 2011, 09:55 PM

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guys... i subscribed Maxis Home Broadband about 1 month ago... the billing date is 21st May 2011... which is 2 days ago... about 42 hours ago.... but i just felt my connection is slow and i checked, to my surprise my quota is over (30gb)... can you imagine 30GB in 42 hours and the file i downloaded is not even more than 5GB in total... the site is MegaUpload, Hotfile and a few others...

22nd starts from Sunday... which is did not really download anything until the morning... 5 files in total and about 2gb max... then at nite is 1 file around 1gb... then today morning is totally off until just now i reach home about 8:30pm... then i realise it is damn slow... and i found out when i log into mylaunchpad.com.my account...

end up talk to them about 15 minutes... and they will only give me a reply within 5 working days... which means i lost 5 days of speed...

their excuse is i use P2P file downloading website...


*** attached is what i print screen from the website...


Attached thumbnail(s)
Attached Image Attached Image Attached Image
numbertwo
post May 23 2011, 10:16 PM

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Utterly nonsense!! Should really make a report to mcmc!
bulanstory
post May 24 2011, 02:08 AM

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who wants to gather to make official complaint to MCMC?
i've launched report to their CS.

CS is helping me to lodge report and somehow on my side when I told them that sales person is dumb, installer is dumb and they are not aware of no port forwarding, no dyndns, proxy relay, private IP address..

tomorrow i will follow up my case. if they still insist me to pay for the penalty, i will lodge report to MCMC and Consumer tribunal.

they are really rude and their published call center number is for postpaid customers and they don't want to entertain me. Luckily I found the correct toll free number.

Cheers !!
michael9413
post May 24 2011, 06:58 AM

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well i was informed with the limitation but i don mind... coz i wan to download some files and watch steaming movies...
but P2P file sharing is not allowed or my usage for 40 hours is more than 30GB is ridiculous...
how much of penalty that you need to pay???
hanifw
post May 24 2011, 07:01 AM

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Maxis, Astro sucks big time! Unifi simply better!
MissCollagen
post May 24 2011, 04:50 PM

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so does the maxis fttp provide static ip?
numbertwo
post May 24 2011, 05:23 PM

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no public IP , let alone static IP.. I will join group complaint if someone here wants to lodge one

dannychen
post May 24 2011, 09:17 PM

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QUOTE(hanifw @ May 24 2011, 07:01 AM)
Maxis, Astro sucks big time! Unifi simply better!
*
take those cases to MCMC and CFM they will turn their no to yes!
cannavaro
post May 24 2011, 09:52 PM

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QUOTE(bulanstory @ May 24 2011, 02:08 AM)
who wants to gather to make official complaint to MCMC?
i've launched report to their CS.

CS is helping me to lodge report and somehow on my side when I told them that sales person is dumb, installer is dumb and they are not aware of no port forwarding, no dyndns, proxy relay, private IP address..

tomorrow i will follow up my case. if they still insist me to pay for the penalty, i will lodge report to MCMC and Consumer tribunal.

they are really rude and their published call center number is for postpaid customers and they don't want to entertain me. Luckily I found the correct toll free number.

Cheers !!
*
Go straight to CFM or MCMC. Don't give them face.
plunderer1
post May 25 2011, 12:25 AM

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As i know that , Maxis Quota is include Upload and Download ...

So that , is it the reason why its faster over the limit ??

bulanstory
post May 25 2011, 03:15 AM

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go for unifi...forget about maxis..
maxis ftth been treated like maxis wireless broadband/3g/hspa


michael9413
post May 25 2011, 09:07 AM

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QUOTE(plunderer1 @ May 25 2011, 12:25 AM)
As i know that , Maxis Quota is include Upload and Download ...

So that , is it the reason why its faster over the limit ??
*
but can you imagine, within 40 hours i can use up 40GB... sweat.gif they will not reset the download of your megaupload, hotfile and some others... the connection will still runs if you did not manually reset itself... which they recommend me to shut off the modem... STUPID!!!!!
if i can't on my modem always and need to off it when i'm not in use then what for i install the lighting protector... Streamyx i also don have this problem... so not if i wanna cancel i need to pay penalty... and my speed is only at 3M only... when testing on speedtest.com
plunderer1
post May 25 2011, 01:14 PM

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QUOTE(michael9413 @ May 25 2011, 09:07 AM)
but can you imagine, within 40 hours i can use up 40GB... sweat.gif they will not reset the download of your megaupload, hotfile and some others... the connection will still runs if you did not manually reset itself... which they recommend me to shut off the modem... STUPID!!!!!
if i can't on my modem always and need to off it when i'm not in use then what for i install the lighting protector... Streamyx i also don have this problem... so not if i wanna cancel i need to pay penalty... and my speed is only at 3M only... when testing on speedtest.com
*
omg, lucky i not going to install it ad ...
cuz in my house will be 5 ppl share 1 line .. i think within 1 day will over the limit bah ... sweat.gif sweat.gif
numbertwo
post May 25 2011, 04:40 PM

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QUOTE(bulanstory @ May 25 2011, 03:15 AM)
go for unifi...forget about maxis..
maxis ftth been treated like maxis wireless broadband/3g/hspa
*
very well said...
cmchung
post Jun 3 2011, 04:47 PM

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My speed was excellent (around 5-6 Mbps) even after the quota last month - May 2011, so I do not really have any complaint (for last month that is..). As long as Maxis provide us with 'high speed' after the quota, not 512kpbs-with-the-best-speed-of-300kbps--400kpbs, I think many of us will be happy?

Anyway, despite the speed and the increased quote (which is temporary according to Maxis), I captured a few screen shot which shows that the counter of quota's calculation is inaccurate somehow: -

1) 1st screen I took on 31 May 2011 @ 6:08PM with -7.71 GB usage

2) 2nd screen I took on 31 May 2011 @ 11:31PM, -7.71 GB usage as well (did not move?) before I went to bed, and before the counter was being reset.

3) As soon as I switch on the computer, for the 1st time on a fresh 1st June 2011, I have used up 2.23 GB (???). Now, they reset everything at 12:00AM on the 1st of every month, I off the computer at 11:31PM on 31st (but I left the modem & gateway on because of the VOIP phone), and I managed to use up 2.23 GB during my sleep!

4) 3rd June 2011 @ 4:10PM, 5.85 GB usage, meaning I used 3.62 GB only for 2 days.

Feel free to print out those screen shots in pursuing the matter to relevant party(s), and please provide outcome as a lot of us would like to leave this shitty service without kena penalty.

user posted image
user posted image
user posted image
user posted image

numbertwo
post Jun 3 2011, 05:14 PM

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Hi , do you have any screenshot on those download sides that show 'daily quota' reached due to IP sharing problem? I am trying to group all issues into ine file and make a complaint to mcmc soon. Tks.
cmchung
post Jun 3 2011, 07:58 PM

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numbertwo, I do not have any of those screen shot, but it can easily obtain if you were to visit those sites & try to watch/upload/download a video, example: www.megavideo.com
bulanstory
post Jun 9 2011, 01:51 AM

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guys,

maxis doesn't allowed me to terminate my line.
they even give me public IP (exclusion)..

i can now do port forwarding, dyndns.

below is the tracert result to cnn.com:
can someone verify either this traceroute outgoing is using maxis proxy or not?

Tracing route to 157.166.224.25 [cnn.com]
# IP Address Hostname Response Time Country
1 192.168.1.254 192.168.1.254 Hop limit exceeded 64
2 58.71.243.137 58.71.243.137 Hop limit exceeded 11 Malaysia
3 58.71.243.138 58.71.243.138 Hop limit exceeded 55 Malaysia
4 58.71.243.53 58.71.243.53 Hop limit exceeded 14 Malaysia
5 58.71.243.49 58.71.243.49 Hop limit exceeded 21 Malaysia
6 58.71.244.254 58.71.244.254 Hop limit exceeded 215 Malaysia
7 58.71.241.57 58.71.241.57 Hop limit exceeded 22 Malaysia
8 58.71.241.30 58.71.241.30 Hop limit exceeded 17 Malaysia
9 202.151.241.145 202.151.241.145 Hop limit exceeded 23 Malaysia
10 202.151.241.162 202.151.241.162 Hop limit exceeded 20 Malaysia
11 203.208.174.193 203.208.174.193 Hop limit exceeded 37 Singapore
12 203.208.152.217 203.208.152.217 Hop limit exceeded 22 Singapore
13 203.208.172.226 203.208.172.226 Hop limit exceeded 211 Singapore
14 203.208.182.106 203.208.182.106 Hop limit exceeded 216 Singapore
15 206.111.12.45 ge6-0-128.ir1.paloalto-ca.us.xo.net Hop limit exceeded 211 United States
16 207.88.12.177 te-3-4-0.rar3.sanjose-ca.us.xo.net Hop limit exceeded 216 United States
17 207.88.12.62 te-3-0-0.rar3.la-ca.us.xo.net Hop limit exceeded 266 United States
18 207.88.12.45 vb15.rar3.dallas-tx.us.xo.net Hop limit exceeded 286 United States
19 207.88.12.1 te-4-0-0.rar3.atlanta-ga.us.xo.net Hop limit exceeded 264 United States
20 207.88.13.157 ae0d1.cir1.atlanta6-ga.us.xo.net Hop limit exceeded 260 United States
numbertwo
post Jun 9 2011, 08:34 AM

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now that is new!

can you try to use whatismyip, and refresh a couple of time, see if you are getting a different IP each time, probably bound to 2 or 3 fixed (shared) IP?

I've tried this, and it seems that the IP doesn't get changed on each website refresh... What about others... are they removing the 'shared' IP finally?


Added on June 9, 2011, 6:44 pm
QUOTE(bulanstory @ Jun 9 2011, 01:51 AM)
guys,

maxis doesn't allowed me to terminate my line.
they even give me public IP (exclusion)..

i can now do port forwarding, dyndns.

below is the tracert result to cnn.com:
can someone verify either this traceroute outgoing is using maxis proxy or not?

Tracing route to 157.166.224.25 [cnn.com]
# IP Address Hostname Response Time Country
1 192.168.1.254 192.168.1.254 Hop limit exceeded 64 
2 58.71.243.137 58.71.243.137 Hop limit exceeded 11 Malaysia
3 58.71.243.138 58.71.243.138 Hop limit exceeded 55 Malaysia
4 58.71.243.53 58.71.243.53 Hop limit exceeded 14 Malaysia
5 58.71.243.49 58.71.243.49 Hop limit exceeded 21 Malaysia
6 58.71.244.254 58.71.244.254 Hop limit exceeded 215 Malaysia
7 58.71.241.57 58.71.241.57 Hop limit exceeded 22 Malaysia
8 58.71.241.30 58.71.241.30 Hop limit exceeded 17 Malaysia
9 202.151.241.145 202.151.241.145 Hop limit exceeded 23 Malaysia
10 202.151.241.162 202.151.241.162 Hop limit exceeded 20 Malaysia
11 203.208.174.193 203.208.174.193 Hop limit exceeded 37 Singapore
12 203.208.152.217 203.208.152.217 Hop limit exceeded 22 Singapore
13 203.208.172.226 203.208.172.226 Hop limit exceeded 211 Singapore
14 203.208.182.106 203.208.182.106 Hop limit exceeded 216 Singapore
15 206.111.12.45 ge6-0-128.ir1.paloalto-ca.us.xo.net Hop limit exceeded 211 United States
16 207.88.12.177 te-3-4-0.rar3.sanjose-ca.us.xo.net Hop limit exceeded 216 United States
17 207.88.12.62 te-3-0-0.rar3.la-ca.us.xo.net Hop limit exceeded 266 United States
18 207.88.12.45 vb15.rar3.dallas-tx.us.xo.net Hop limit exceeded 286 United States
19 207.88.12.1 te-4-0-0.rar3.atlanta-ga.us.xo.net Hop limit exceeded 264 United States
20 207.88.13.157 ae0d1.cir1.atlanta6-ga.us.xo.net Hop limit exceeded 260 United States
*
you may use this tool to check your IP and openports : https://www.securitymetrics.com/portscan.adp

and it will tell you whether u are behind a proxy or not...

for my account, it is still showing the proxy behind the router!

report :
Automatic Connection Analyzer
Your computer reported an IP address of 121.123.247.80, but your actual IP address is 10.100.93.79.

There is a router, proxy, or firewall between you and the Internet. Your port scan results may reflect the security of your router, firewall or proxy instead of your computer.

(my laptop connects to ftth)10.100.93.79 <-> (maxis router/proxy)121.123.247.80 <-> (security matrix site)204.238.82.4




This post has been edited by numbertwo: Jun 9 2011, 06:44 PM
bulanstory
post Jun 10 2011, 12:35 AM

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Port Scan Results for: 14.xxx.241.xxx
Program Port Status Explanation

FTP 21 File Transfer Protocol (FTP) allows users to transfer files to other computers over the Internet. A poorly configured FTP server allows hackers to copy your files, install trojan applications on your computer or obtain unauthorized remote command prompt access to your computer.

SSH 22 Secure Shell (SSH) uses encryption to secure information sent over a network. While it typically improves security there are numerous problems with older versions of SSH which may allow brute force attacks.

Telnet 23 Telnet allows a remote user to access your computer and perform commands. It is suspectible to brute force attacks and clear text password sniffing. A computer is misconfigured if this port is open. Use SSH instead.


I do port forwading to ftp, ssh and telnet to one of my machines.
Maxis really gives me public IP but it is Dynamic Public IP and not FIXED Public IP.

This post has been edited by bulanstory: Jun 10 2011, 12:36 AM
numbertwo
post Jun 10 2011, 09:24 AM

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You won't get static/fixed IP since we are just a residential account.. but that is Good enuf, much better than having a shared IP!


Added on June 10, 2011, 9:57 am
QUOTE(bulanstory @ May 24 2011, 02:08 AM)
who wants to gather to make official complaint to MCMC?
i've launched report to their CS.

CS is helping me to lodge report and somehow on my side when I told them that sales person is dumb, installer is dumb and they are not aware of no port forwarding, no dyndns, proxy relay, private IP address..

tomorrow i will follow up my case. if they still insist me to pay for the penalty, i will lodge report to MCMC and Consumer tribunal.

they are really rude and their published call center number is for postpaid customers and they don't want to entertain me. Luckily I found the correct toll free number.

Cheers !!
*
did you call 1800824663?

This post has been edited by numbertwo: Jun 10 2011, 09:57 AM
BuFung
post Jun 10 2011, 10:59 AM

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include upload n download??!! shocking.gif sweat.gif
anechoic
post Jun 10 2011, 11:36 AM

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of coz la..bandwidths is always both way..upload and download.. don't seed ur torrent..lol
tech3910
post Jun 10 2011, 12:56 PM

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QUOTE(BuFung @ Jun 10 2011, 10:59 AM)
include upload n download??!!  shocking.gif sweat.gif
*
yes.....
& a lot of people, tot use ppstream to watch free drama.
but actually, ppstream is a program dat secretly does upload without ur knowing.
there goes ur bandwidth......& money....
MOO1
post Jun 25 2011, 01:00 AM

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I subscribed to Maxis FTTH almost three months ago, up till now it happened TWICE that the Thomson gateway simply "kaput" and the internet just down! I really cannot believe this happened again and again and I wonder if any one out there have experience the same problem? I am seriously considering moving over to TM, but do they have similar issue too?

Thanks.
hwa_thai_see
post Jun 27 2011, 04:29 PM

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QUOTE(MOO1 @ Jun 25 2011, 01:00 AM)
I subscribed to Maxis FTTH almost three months ago, up till now it happened TWICE that the Thomson gateway simply "kaput" and the internet just down!  I really cannot believe this happened again and again and I wonder if any one out there have experience the same problem? I am seriously considering moving over to TM, but do they have similar issue too?

Thanks.
*
Same victim here in Kepong...
numbertwo
post Jun 27 2011, 05:01 PM

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if u have Unifi in the first place, without thinking twice you know u should be going for Unifi and not this Maxshits.. We are doomed over here hence no choice have to go with them..

bulanstory
post Jun 30 2011, 12:35 AM

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my thomson is running 24 hours for the past 3 months..still ok
but always disconnected itself and reconnect
numbertwo
post Jul 11 2011, 05:02 PM

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dear Maxis FTTH victims..
Can you guys test out your IP using http://whatismyipaddress.com/proxy-check

And share with me what sort of result are you getting?
I'm getting the following result :
Proxy server not detected.

IP 121.121.xx.xx
rDNS FALSE
WIMIA Test FALSE
TOR Test FALSE
Loc Test FALSE
Header Test FALSE
DNSBL Test FALSE
=======

Reason why I carried out the test was because, I realised recently my IP doesn't get 'flushed' or change every minute or hours I query on 'whatismyIP'. It used to be giving me different IP everytime I did a F5 on whatismyIP URL...

And lately I notice my uTorrent is giving me a green 'mark', telling me the port is opened.

The only thing puzzles me right now is the DYNDNS...I still could not set this up in the Thomson router (under Toolbox menu).. the IP attached in the setting is still showing a Private IP :

Configuration

Use DynDNS: Yes

Internet Service: eInternet

Username: xxxxxxx
Password: ********
IP address: 10.100.235.58
Dynamic DNS service: dyndns
Hostname: myxxxxx.dyndns.org (Update successful)

=====

So, if anyone could try yours and share the result, that would be great!
buyoq
post Jul 12 2011, 06:07 AM

hat ni sebulan...........
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guys..come share the result la..
pity him nobody want to layan him
numbertwo
post Jul 12 2011, 08:21 AM

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Alright, don't bother as I have a solution already.
bulanstory
post Jul 12 2011, 11:31 PM

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great to hear that..if you didn't get solution, go and hentam them..
Mr7077
post Jul 27 2011, 02:59 PM

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can any users comment on maxis highspeed broadband ?...how's the speed, reliability ,connection etc.. ??

numbertwo
post Jul 28 2011, 12:17 AM

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if you spend sometime reading back a few pages u might get an idea.
cmchung
post Jul 28 2011, 06:04 PM

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Just to gather some information.. How many of FTTH subscribers here paid Maxis RM158 being 'advance payment'? I did not, as it's not stated in their contract, and, it's just another term for 'deposit' which is fully refundable upon our termination of said service.
MX510
post Jul 28 2011, 06:30 PM

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All i want to say that maxis is maxishit
kaneshi
post Jul 29 2011, 09:54 AM

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No IPTV is provided so far, if compared to UNIFI.

Anyhow, i think the Maxis FTTH connection speed fluctuates alot. at 1 time, if I test the speed using speedtest.net, it looks great, but another second testing again, the speeds difference is alot.

Anyone experience the same thing I did?
numbertwo
post Jul 29 2011, 04:09 PM

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IPTV is of useless if a service has a cap in place.. ie Maxis's..

I get a good local d/l speed up to 12Mbps...eventhough i subs to just 6Mbps..quite consistent.
aneip
post Jul 29 2011, 06:02 PM

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What is the capping speed?

Unifi IPTV is not included in the bandwidth usage.. if not died la.. 8Mbps..
numbertwo
post Jul 29 2011, 06:26 PM

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I tot there is no cap in Unifi?? I have not hit the cap personally but some said it will throttle down to 512kbps or worst....
MX510
post Jul 29 2011, 07:24 PM

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QUOTE(numbertwo @ Jul 29 2011, 06:26 PM)
I tot there is no cap in Unifi??  I have not hit the cap personally but some said it will throttle down to 512kbps or worst....
*
There is a cap which is not implemented yet due to rogue users comments attacked to TM in social media :-) . If u want to play safe opt for Biz package
cmchung
post Aug 11 2011, 11:01 AM

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Maxis had been making a lot of noise because I did not pay the RM158 being the "ADVANCE PAYMENT". They even told me they are going to bar my line if I do not pay up? I paid RM118 per month up to date, never fails, whatever I use, I paid. But now they are going to bar my FTTH line because I did not pay the advance payment which is fully refundable upon my termination of this service (another term for DEPOSIT?).
nidup
post Aug 11 2011, 12:24 PM

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QUOTE(MX510 @ Jul 28 2011, 06:30 PM)
All i want to say that maxis is maxishit
*
+100
artman
post Aug 12 2011, 10:55 AM

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Dead Sifus, any idea how to get better PS3 online gaming on Maxis FTTH.
I tried port forward, but seem getting NAT Type 3 only. Please help...
kaneshi
post Aug 12 2011, 11:43 AM

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QUOTE(artman @ Aug 12 2011, 10:55 AM)
Dead Sifus, any idea how to get better PS3 online gaming on Maxis FTTH.
I tried port forward, but seem getting NAT Type 3 only. Please help...
*
So far, Maxis FTTH doesn't support port forwarding, which is very bad!


Added on August 12, 2011, 11:44 am
QUOTE(artman @ Aug 12 2011, 10:55 AM)
Dead Sifus, any idea how to get better PS3 online gaming on Maxis FTTH.
I tried port forward, but seem getting NAT Type 3 only. Please help...
*
So far, Maxis FTTH doesn't support port forwarding, which is very bad!

This post has been edited by kaneshi: Aug 12 2011, 11:44 AM
artman
post Aug 12 2011, 03:10 PM

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Call 123 regarding this port forwarding issue, customer service told me to convert to public IP but 'subject to approval'...

If okay, then they will teach to calibrate the router, hope for the best.
soul2soul
post Aug 12 2011, 11:21 PM

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What's the use of subscribing to a premium service when you are given an internal IP address?


Added on August 12, 2011, 11:23 pm
QUOTE(cmchung @ Aug 11 2011, 11:01 AM)
Maxis had been making a lot of noise because I did not pay the RM158 being the "ADVANCE PAYMENT".  They even told me they are going to bar my line if I do not pay up?  I paid RM118 per month up to date, never fails, whatever I use, I paid.  But now they are going to bar my FTTH line because I did not pay the advance payment which is fully refundable upon my termination of this service (another term for DEPOSIT?).
*
Is it in their contract? if it is, then you have to pay.

This post has been edited by soul2soul: Aug 12 2011, 11:23 PM
paultantk
post Aug 12 2011, 11:31 PM

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Maxis seems to be extraordinarily bad from the stuff in this thread. Unifi remains a virtual monopoly.
MX510
post Aug 13 2011, 10:44 AM

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QUOTE(paultantk @ Aug 12 2011, 11:31 PM)
Maxis seems to be extraordinarily bad from the stuff in this thread. Unifi remains a virtual monopoly.
*
Same goes also to Yes4G :-)
paultantk
post Aug 15 2011, 11:17 PM

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guys check this out.

http://www.maxis.com.my/business/fixedSolu...fibre/index.asp

this sounds like a business counterpart to the ftth service.

doesn't mention any bandwidth limit anywhere, and the cheapest business package has fixed ip, unlike unifi's cheapest business package.
wKkaY
post Aug 15 2011, 11:28 PM

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QUOTE(paultantk @ Aug 15 2011, 11:17 PM)
guys check this out. http://www.maxis.com.my/business/fixedSolu...fibre/index.asp

this sounds like a business counterpart to the ftth service. doesn't mention any bandwidth limit anywhere, and the cheapest business package has fixed ip, unlike unifi's cheapest business package.
*
Hm that does look attractive. Wonder if residential premises can subscribe to that.
paultantk
post Aug 16 2011, 12:30 AM

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It's apparently very new, the business account managers will only be briefed/trained on Thursday. I will share more of what I learn on Thurs/Fri. Apparently wherever there's Unifi Business, Maxis can come in with this.
numbertwo
post Aug 16 2011, 11:07 AM

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QUOTE(paultantk @ Aug 15 2011, 11:17 PM)
guys check this out.

http://www.maxis.com.my/business/fixedSolu...fibre/index.asp

this sounds like a business counterpart to the ftth service.

doesn't mention any bandwidth limit anywhere, and the cheapest business package has fixed ip, unlike unifi's cheapest business package.
*
what is the difference between Maxis Wifi and Wireless Broadband?

The voice package looks expensive...as it is running on VOIP it should be much lower.. The home FTTH enjoys at least 100 minutes or 200 minutes of free calls to certain countries and local maxis-maxis calls, at least.
paultantk
post Aug 16 2011, 12:42 PM

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if i get it for my office, i wouldn't really use the voice stuff. we already have our fixed line and we use our mobile phones most of the time.

maxis wireless broadband is 3g dongle with sim

maxis wifi is those wifi hotspots found around town which need login, like airzed, streamyxzone, starbucks wifi, etc
numbertwo
post Aug 16 2011, 06:52 PM

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tks for the info. will see if this maxis business pack availability is similar to Unifi's business pack which is available to general public (as long as u r willing to pay!)
latlawlim
post Aug 16 2011, 11:23 PM

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walao wehh!!!.... after reading this topic i wanna cancel b4 i let them install liaooo...hope they wont charge me a single cent ... omg luckily went n read this topic!
cmchung
post Aug 17 2011, 02:14 AM

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QUOTE(soul2soul @ Aug 12 2011, 11:21 PM)


Added on August 12, 2011, 11:23 pm

Is it in their contract? if it is, then you have to pay.
*
No, it's not in their contract, that's the point I got to argue with them on.
numbertwo
post Aug 17 2011, 09:19 AM

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QUOTE(cmchung @ Aug 17 2011, 02:14 AM)
No, it's not in their contract, that's the point I got to argue with them on.
*
they are getting smart now by putting this term into their Business package... ohmy.gif
paultantk
post Aug 19 2011, 02:06 PM

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Anyone here using their own custom router etc with their Maxis fiber internet?
gogetter83
post Aug 20 2011, 02:24 PM

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QUOTE(paultantk @ Aug 19 2011, 02:06 PM)
Anyone here using their own custom router etc with their Maxis fiber internet?
*
This post has been edited by gogetter83: Oct 3 2011, 11:21 AM
paultantk
post Aug 20 2011, 04:57 PM

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does anyone know the VLAN settings?


Added on August 21, 2011, 4:12 amChecked with Maxis.

NO QUOTA for business packages.

But there will be throttling for P2P traffic.

Thinking of applying for my office, but still unsure because of the lack of community support - until now I can't find any guides online on how to use your own router, while there's plenty out there for Unifi.


Added on August 26, 2011, 6:12 pmJust signed up for Business Fiber 32mbps. Will let you guys know any updates on installation and speed test.

This post has been edited by paultantk: Aug 26 2011, 06:12 PM
Mr7077
post Sep 9 2011, 08:26 AM

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any users pls share ur experience and comments...thinking of unify or maxis fibre optic...which is better ??
numbertwo
post Sep 9 2011, 09:11 AM

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QUOTE(Mr7077 @ Sep 9 2011, 08:26 AM)
any users pls share ur experience and comments...thinking of unify or maxis fibre optic...which is better ??
*
14 pages of posts I'm sure you will be able to find out on your own what the general perceptions abt maxix.


Added on September 9, 2011, 9:16 am
QUOTE(paultantk @ Aug 20 2011, 04:57 PM)
does anyone know the VLAN settings?


Added on August 21, 2011, 4:12 amChecked with Maxis.

NO QUOTA for business packages.

But there will be throttling for P2P traffic.

Thinking of applying for my office, but still unsure because of the lack of community support - until now I can't find any guides online on how to use your own router, while there's plenty out there for Unifi.


Added on August 26, 2011, 6:12 pmJust signed up for Business Fiber 32mbps. Will let you guys know any updates on installation and speed test.
*
throttling for P2P would means the utorrent will be dead is that right?

How's your experience with the 32Mbps so far? Can we apply business package for home use? I think Unifi allows any home users to apply their unifi business package which has no cap no throttling.. My friend had one installed at his condo and it works great as i heard.

This post has been edited by numbertwo: Sep 9 2011, 09:16 AM
paultantk
post Sep 10 2011, 04:23 AM

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it hasn't been installed yet.

yes, torrents and all would probably be dead, unless you got vpn. but i dont torrent and i don't want my staff to either.

i am very curious as to how to replace the default equipment with my own, but there's nothing on the net that explains whatever vlan settings maxis uses. not much of a user community.

can anyone willing take photo of their equipment so i can get the model names and look it up online? what equipment does maxis use for vdsl2 installations?
rizvanrp
post Sep 10 2011, 10:47 AM

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QUOTE(paultantk @ Sep 10 2011, 04:23 AM)
it hasn't been installed yet.

yes, torrents and all would probably be dead, unless you got vpn. but i dont torrent and i don't want my staff to either.

i am very curious as to how to replace the default equipment with my own, but there's nothing on the net that explains whatever vlan settings maxis uses. not much of a user community.

can anyone willing take photo of their equipment so i can get the model names and look it up online? what equipment does maxis use for vdsl2 installations?
*
Maxis PPPoE is running on VLAN 621 I think
paultantk
post Sep 11 2011, 03:35 AM

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thanks i will try that out
Max Hell
post Sep 12 2011, 05:23 PM

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<Deleted due to solution found>

This post has been edited by Max Hell: Sep 12 2011, 05:56 PM
paultantk
post Sep 16 2011, 02:07 AM

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So far still no news from maxis on install date. Seriously bad compared to my experience with Unifi at home


Added on September 19, 2011, 6:20 pmI expressed interest to sign up for a Business Fiber internet service from Maxis before the account manager even got training for it.

And after ding dong here and there, I finally managed to apply at the end of August.

Throughout the month I have been bugging the account manager non stop when they can provide me installation dates so I can plan for it.

Now it's the end of September, I just only got confirmation that I have to wait another 2 weeks for installation.

What kind of unrealistic turnaround time is this? 6 weeks?! And almost a whole month to even get an indication of installation appointment?

When I applied for Unifi for my home, I got my service installed in just 1 week later.

For my office I decided to go for Maxis cos I assumed they hv better customer service, which I tot was necessary for critical business usage

So what actually justifies Maxis premium price? I should have just stuck to Unifi Business!

This post has been edited by paultantk: Sep 19 2011, 06:20 PM
scamboy
post Sep 21 2011, 05:19 PM

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New Maxis Home 30Mbps coming soon- http://www.malaysianwireless.com/2011/09/m...-speeds-30mbps/
dannychen
post Sep 21 2011, 07:42 PM

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QUOTE(scamboy @ Sep 21 2011, 05:19 PM)
official link here

user posted image

This post has been edited by dannychen: Sep 21 2011, 07:46 PM
availyboy
post Sep 26 2011, 11:57 PM

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300gb quota for RM300++?
Wow...that's pretty money sucking leh >_< cry.gif

This post has been edited by availyboy: Sep 26 2011, 11:58 PM
numbertwo
post Sep 27 2011, 12:39 PM

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WONDER whether they will be giving out a gigabit router?
KennyKB
post Sep 27 2011, 01:46 PM

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Maxis comes with private IP and shared public IPs? Downloaders beware. File sharing sites may say "You have exceeded daily quota" because someone else has used it up already. You also cannot play online games because your IP keeps changing.

This post has been edited by KennyKB: Sep 27 2011, 10:07 PM
numbertwo
post Sep 27 2011, 02:43 PM

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QUOTE(KennyKB @ Sep 27 2011, 01:46 PM)
Maxis comes with private DNS? Downloaders beware. File sharing sites may say "You have exceeded daily quota" because someone else has used it up already. Also cannot play online games.
*
yes they are giving us private IP...unfortunately.. .but make your money worth by complaining to them loudly!
paultantk
post Oct 1 2011, 09:43 AM

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Guess what. Installation date was yesterday.

They came, hung around poked around my server room for about 10 minutes, and then decided that while the installation address for the Maxis order form is correct, the unit number on the TM HSBB network order form is wrong, so they said they refused to install and just left without any indication of when they would fix their stupid mistake and come back to reinstall. No offer to install first and rectify their own stupid cock up later, they say they "never do before".

Now I'm supposed to wait until Monday (after an initial 5 weeks wait) and then see when they can slot me in again. This probably means another few weeks of wait again. Incompetent idiots.

Guys, be very careful and take note, if you (like me) decide to go for Maxis with the promise of better customer service because you're a business user and you need a certain response time, you're going to be sorely disappointed since the infrastructure is shared with Unifi's HSBB network, the installers are the same low quality Unifi installers!

This post has been edited by paultantk: Oct 1 2011, 09:46 AM
KennyKB
post Oct 1 2011, 12:26 PM

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paul, what makes you think Maxis has better customer service than unifi? Maxis is notorious for overcharging and charging what you never use. They are much more profit oriented than TM to the extent of being deceptive and outright swindling. If you get a proper unifi installation chances are that you may never need to deal with TM's customer service. Yes, there are complaints against unfi but you must read in the context of a large pool of unifi subscribers. Those who have problems complain the loudest, those who have nothing to complain usually keep quiet. Hence you tend to get a distorted picture.

Maxis FTTH comes with data cap, unifi Biz package comes with none. Have you considered this?
paultantk
post Oct 1 2011, 08:40 PM

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I took the 32mbps package which costs 988 a month. It has a cheaper ringgit to speed ratio than unifi 20mbps which is 899 a month. Like unifi biz, maxis Business packages have no bandwidth volume caps and I've double and triple checked on this.

The router they giving also looks more competent than the unifi orange router.

I've actually previously tried installing unifi at my office in the past but the installer was incompetent, couldn't trace my copper line and offered no solution. Very tidak apa attitude and no one from TM was helping me. I lost faith in unifi at my office block. I personally sort of "manage" unifi home packages at three sites. No issues. Fast performance. But I had issue at my office. There's also some unifi users in jaya one who offer free wifi via their unifi. Doesn't seem so stable, always their logs got repeated lines of something like pppoe server not found.

For maxis, I never had to leave my office to apply. An account manager came to my office multiple times for forms, collect cheques, etc. So far service very good, very apologetic about my issues except I have no actual line installed until now wtf!
nidup
post Oct 2 2011, 09:03 AM

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paul~
or you should be wait for 10,20,30 & 50mbps (dynamic IP) by UniFi . tongue.gif
paultantk
post Oct 2 2011, 09:53 AM

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I have uses for a static ip.
wKkaY
post Oct 2 2011, 02:48 PM

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QUOTE(paultantk @ Oct 1 2011, 08:40 PM)
very apologetic about my issues  except I have no actual line installed until now wtf!
*
Vaporware laugh.gif

The Maxis FTTH cab in my neighborhood is nearing completion; and the guys are working *really* hard on it - I've seen them there at 12pm and as late as 10pm... seriously.
guardioo
post Oct 2 2011, 03:03 PM

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hahahahaaha!too bad paul

my area maxis ftth installer just take 7 days to apply and installed in my current office.

they installed till 8pm though
paultantk
post Oct 2 2011, 04:22 PM

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amazing, just seven days! i've been waiting for over 6 weeks already, and i have a bad feeling on Monday they're going to tell me to wait another few weeks since they'll probably have to throw me at the back of the "queue" again.
numbertwo
post Oct 2 2011, 04:32 PM

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could it be your office building's problem that is beyond maxis?
paultantk
post Oct 2 2011, 04:55 PM

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nope. its like this.

installation requires both maxis and tm people as it rides on tm's hsbb network.

maxis order form, my office address is correct, which is why they managed to find their way to my office in the first place.

but the tm order form, someone keyed in my office address wrongly. so when they realised this, they suddenly decided to refuse to install, saying its not "SOP".

my account manager another one, never bother to check if every detail is correct even though i was reminding him on average every 2 days.

i am wondering if this is just TM's way of sabotaging the installation of every other provider running on the government subsidised HSBB network, to make it appear like only unifi installations go smoothly.

I also don't believe the installer's excuse that every unit in my office building has its own port and they mistakenly opened port for someone else's office. Am I expected to believe that every unit in this block is pre-wired to TM's HSBB network? And my "port" is not "open"?

my account manager just told me the wait time is now ONE MONTH, but he will confirm with me on monday. if its really one month, i will be cancelling my application.

they banked in my 2 months deposit cheque and various other fees amounting to well over RM2,000 at the very beginning of the install process. so unlike unifi installation, you no need to pay anything, the wait is not so painful, this one we paid alot of money upfront already, still need to wait so unreasonably long.

This post has been edited by paultantk: Oct 3 2011, 07:56 AM
-ZeN-
post Oct 9 2011, 11:53 AM

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i see that the maxis home flyer stating "uncap till 31 dec 2011" but i dunno the fair usage policy is it really slow to 10% or not. Was hoping to apply.
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post Oct 13 2011, 05:46 PM

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finally my line is in. damn happy, hehehehe.

user posted image


numbertwo
post Oct 13 2011, 06:00 PM

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QUOTE(paultantk @ Oct 13 2011, 05:46 PM)
finally my line is in. damn happy, hehehehe.

user posted image
*
this test was done against MY servers (as in KL, CYberjaya, seri kembangan) or outside world? Darn good speed to start torrenting..hahaha..
shijustar
post Oct 14 2011, 05:47 PM

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I recently subscribed to Maxis FFTH for 4Mbps plan
I got a call from Maxis office within 2 working days informing me my new Maxis Landline phone number
After 2 days they called me again telling that installation will be next week
It damn quick and I was pretty happy

The Maxis guys came on-time, after some grilling, wiring etc they completed the whole thing in 4 hours and the job was pretty neatly done.


Now my experiences so far (after 4 days of usage):

First day of installation SpeedTest showed me 60Mbps speed. I was like WOW shocking.gif

Second & Third Day the speed dropped to 40 Mbps. Still Happy

Fourth Day speed dropped to 3.8 Mbps sad.gif

Now I am scared, will it go further down....

This post has been edited by shijustar: Oct 14 2011, 05:48 PM
aricat
post Oct 17 2011, 12:58 PM

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Haven't been following the updates on this service....

So reading from the previous few posts it seems that they're still giving you private IPs..

How about through http ? Are we still behind their proxy ?

Also are they 'forcing' their DNS servers setting on your routers ? ( they can effectively ban certain URLs doing that )

So the cap has been lifted till 31st Dec ???
Well I do think MAXIS is feeling the heat of bad feedback they're offering such. If the above is still not fulfilled, I ask of everyone to still think TWICE before subscribing to it.

Furthermore, after going back to the normal wired broadband, I'm a happy user downloading at least 2GB-3gb of data 30 days a month, which means my usage is 60GB per month maybe more on certain days....
- AND I get a public IP
- nothing is inaccessible for me in terms of URLs / addresses.
- I can virtual connect back to my home PC without hassle from other places ( I see it impossible with FTTH )

ANYWAY, please keep it up, customer's are always right.
-ZeN-
post Oct 22 2011, 07:34 PM

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just signed for a 6mbps, see how it goes, any how, i still need the fiber, dont want streamyx already cause my place only support 1mbps package, someone ppstream then no need to online already.
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post Oct 29 2011, 10:09 PM

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maxis home fibre reach my place. Look not so promising the quota they offered.
hengguowei
post Oct 29 2011, 10:34 PM

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If only Time have more coverage for their Time Fibre package. Damn. The Turbo to 50mbps makes me drool.gif
skylinelover
post Oct 30 2011, 10:15 AM

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QUOTE(hengguowei @ Oct 29 2011, 10:34 PM)
If only Time have more coverage for their Time Fibre package. Damn. The Turbo to 50mbps makes me drool.gif
*
i still want the free boost 744 hours per month rclxm9.gif
soul2soul
post Oct 30 2011, 12:22 PM

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QUOTE(-ZeN- @ Oct 22 2011, 07:34 PM)
just signed for a 6mbps, see how it goes, any how, i still need the fiber, dont want streamyx already cause my place only support 1mbps package, someone ppstream then no need to online already.
*
Do they give you private IP or public IP?
brotan
post Nov 5 2011, 11:02 PM

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today at 1 utama got maxis hsbb promotions. this is what i got

1) uncap till end of the year
2) next month or early next year got iptv
3) if capped, speed reduced by 50% (some says 10%???) until end of the month
4) free calls, etc
5) 2 yrs contract and if terminate early need to pay remaining balance

i want to ask something

1) can we set the dns to 8.8.8.4 in order to access to the blocked "ahem" sites?
2) can play online games? (i saw someone posted cannot online games?)
3) how stable is the line anyway? got frequent interruptions? (that sales guy says all customer satisfied. no one complain. hard to believe)
4) the sales guy says for landed, each port only shared by 2 home which makes it more stable. can anyone confirmed?


This post has been edited by brotan: Nov 5 2011, 11:18 PM
paultantk
post Nov 5 2011, 11:24 PM

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so far one month on maxis 32mbps business fiber. very happy with the service. never down so far. i like the public IP address they gave me, got repeat numbers and alot of single and double digits in it. no ports are blocked so i can host stuff on my public IP address. peak download speed from DDL hosts about 3.8MByte/s. i don't have any proxy server in front of me, and i can use google and opendns dns servers.
numbertwo
post Nov 6 2011, 12:02 AM

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While business package may enjoy public IP, home user should double confirm with Maxis again whether you are getting public or private IP. So , to Brotan, all of your queries can be said 'possble' only if Maxis gives you public IP!

brotan
post Nov 6 2011, 12:06 AM

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QUOTE(numbertwo @ Nov 6 2011, 12:02 AM)
While business package may enjoy public IP, home user should double confirm with Maxis again whether you are getting public or private IP.  So , to Brotan, all of your queries can be said 'possble' only if Maxis gives you public IP!
*
thanks. will ask this
paultantk
post Nov 6 2011, 01:20 AM

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during someone else's maxis business fiber installation that i supervised recently, the installer was kinda saying business packages are special, got public ip... i think that kinda implies that the home pages are private ip. but you better check to make sure.
brotan
post Nov 6 2011, 10:47 AM

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QUOTE(paultantk @ Nov 6 2011, 01:20 AM)
during someone else's maxis business fiber installation that i supervised recently, the installer was kinda saying business packages are special, got public ip... i think that kinda implies that the home pages are private ip. but you better check to make sure.
*
if private IP, that means cannot change dns?
paultantk
post Nov 6 2011, 12:27 PM

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Guys see the post by junowong here, try and let us know if it works?

http://forum.lowyat.net/topic/2044550#

For people with private ip
mghong
post Nov 6 2011, 10:19 PM

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QUOTE(paultantk @ Nov 6 2011, 12:27 PM)
Guys see the post by junowong here, try and let us know if it works?

http://forum.lowyat.net/topic/2044550#

For people with private ip
*
My area have unfi for sometime but since I wasn't at home most of the time exceptayve one month once so I though. Of get. Maxis home instead of Unifi .

I do remote download to make sure once I back I got Mu favor title ready smile.gif I winder did maxis cap their quote if after limit ?

How much we need to pay initial n monthly till 2 yr ?
paultantk
post Nov 7 2011, 04:40 PM

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user posted image

Managed to hit these speeds doing the following activity.

1) Uploading a few GB of files from my office to my file server in my home running on Unifi 20mbps

2) Downloading from fileserve.
numbertwo
post Nov 8 2011, 11:45 AM

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only + for Maxis FTTH compares to Unifi so far i have noticed is the ping time from speedtest.net, Maxis is faster by 20-30ms by testing several locations (MY, SG, HK, etc.)
iipohbee
post Nov 9 2011, 09:11 PM

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QUOTE(numbertwo @ Nov 8 2011, 11:45 AM)
only + for Maxis FTTH compares to Unifi so far i have noticed is the ping time from speedtest.net, Maxis is faster by 20-30ms by testing several locations (MY, SG, HK, etc.)
*
How about the speed degradation factor during the whole AAG Cable downtime all these while?

Any difference noticed?
numbertwo
post Nov 9 2011, 09:40 PM

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QUOTE(iipohbee @ Nov 9 2011, 09:11 PM)
How about the speed degradation factor during the whole AAG Cable downtime all these while?

Any difference noticed?
*
sorry i wasn't aware of any downtime at my home's maxis ftth..so unable to compare.


Latest news published in local newspaper's finance section mentioned about maxis's outlook in the ftth market sector. Apparently, the ftth sales promotion isn't attacting enough... The 'cap' is lifted but only till the end of the year, and that will surely be losing out to its nearest competitors(u can guess who of course) who have yet to announce when the 'cap' will be turned on. Hence, overall not a very bright outlook to 6012.KL in the next quarter or so...

This post has been edited by numbertwo: Nov 9 2011, 09:44 PM
iipohbee
post Nov 9 2011, 10:13 PM

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QUOTE(numbertwo @ Nov 9 2011, 09:40 PM)
sorry i wasn't aware of any downtime at my home's maxis ftth..so unable to compare.
Latest news published in local newspaper's finance section mentioned about maxis's outlook in the ftth market sector.  Apparently, the ftth sales promotion isn't attacting enough... The 'cap' is lifted but only till the end of the year, and that will surely be losing out to its nearest competitors(u can guess who of course) who have yet to announce when the 'cap' will be turned on.  Hence, overall not a very bright outlook to 6012.KL in the next quarter or so...
*
Apart from leasing Unifi's infrastructure, Maxis has their own FTTH network in progress.

In general, Maxis provides better equipment and support overall.

Both uptime and service quality are also considered more professional.
pikacu
post Nov 9 2011, 11:13 PM

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Hi guys,

While my home still crying for Unifi,

I came across Maxis Home 4Mbps package (RM128)

and their agent..

[1] Check at Unifi Website, my home area no unifi coverage
[2] Check at Maxis website, got Maxis Home coverage blink.gif

So they say if I register before 31 dec 2011...I will get my Maxis Home line quota uncapped for next 2 years (until contract finish)..and installation fee will be waived.

Can I trust the coverage information and no-quota for next 2 years information?
K for Ketamine
post Nov 9 2011, 11:41 PM

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QUOTE(pikacu @ Nov 9 2011, 11:13 PM)
Hi guys,

While my home still crying for Unifi,

I came across Maxis Home 4Mbps package (RM128)

and their agent..

[1] Check at Unifi Website, my home area no unifi coverage
[2] Check at Maxis website, got Maxis Home coverage blink.gif

So they say if I register before 31 dec 2011...I will get my Maxis Home line quota uncapped for next 2 years (until contract finish)..and installation fee will be waived.

Can I trust the coverage information and no-quota for next 2 years information?
*

no quota for next 2 year

which agent can guarantee i also want to subscribe, can i have contact number

if maxis website have, mean running on maxis fiber not hsbb.
numbertwo
post Nov 9 2011, 11:43 PM

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No quota for next two years is surely new... Best is to ask them what kind of Black n white guarantee is available.
K for Ketamine
post Nov 9 2011, 11:46 PM

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QUOTE(numbertwo @ Nov 9 2011, 09:40 PM)
sorry i wasn't aware of any downtime at my home's maxis ftth..so unable to compare.
Latest news published in local newspaper's finance section mentioned about maxis's outlook in the ftth market sector.  Apparently, the ftth sales promotion isn't attacting enough... The 'cap' is lifted but only till the end of the year, and that will surely be losing out to its nearest competitors(u can guess who of course) who have yet to announce when the 'cap' will be turned on.  Hence, overall not a very bright outlook to 6012.KL in the next quarter or so...
*

any idea what the capping speed after exceed the quota for maxis & unifi

my concern is 2 years contract, i don't want to stuck with 128Kbps cry.gif

happy with streamyx (truly uncap) smile.gif just recent implant soft cap 1Mbps, miss my 1.5Mbps sad.gif
pikacu
post Nov 9 2011, 11:55 PM

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QUOTE(K for Ketamine @ Nov 9 2011, 11:41 PM)
no quota for next 2 year

which agent can guarantee i also want to subscribe, can i have contact number

if maxis website have, mean running on maxis fiber not hsbb.
*
017 3392997 (Foo)

Fiber better than hsbb, not? rclxub.gif

Letme know if you have detailed info yah biggrin.gif
K for Ketamine
post Nov 10 2011, 12:06 AM

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QUOTE(pikacu @ Nov 9 2011, 11:55 PM)
017 3392997 (Foo)

Fiber better than hsbb, not? rclxub.gif

Letme know if you have detailed info yah biggrin.gif
*

maxis have they own fiber, but coverage is very limited

hsbb/unifi is expand very fast, maxis riding over their fiber

if area is maxis, u lock with maxis forever

if yr area unifi, can pick unifi or maxis (this is where i like)
alexdokko
post Nov 16 2011, 02:15 AM

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QUOTE(numbertwo @ Nov 9 2011, 09:40 PM)
sorry i wasn't aware of any downtime at my home's maxis ftth..so unable to compare.
Latest news published in local newspaper's finance section mentioned about maxis's outlook in the ftth market sector.  Apparently, the ftth sales promotion isn't attacting enough... The 'cap' is lifted but only till the end of the year, and that will surely be losing out to its nearest competitors(u can guess who of course) who have yet to announce when the 'cap' will be turned on.  Hence, overall not a very bright outlook to 6012.KL in the next quarter or so...
*
I talked to a dependable source from Maxis, the cap is still be lifted next year. Once TM Unifi started to cap they will also follow, the reason is to get more subscribers.

This post has been edited by alexdokko: Nov 16 2011, 02:16 AM
bondroes
post Nov 16 2011, 06:11 AM

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unifi currently no cap...maxis not sure...planning to subscribe one... currently stick on P1...maybe will terminate next month(still in contract)..

surfing with free wireless at puchong permai...provided by P1 also..more fast than my home P1.. lot of open wireless coverage...always full bar...speed also ok...
wKkaY
post Nov 16 2011, 12:43 PM

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Removed the "sucks big time!" from the topic, as the topic starter's rant somehow derailed to become a proper discussion thread... (how often does this happen)
AlphaOmega001
post Nov 16 2011, 10:36 PM

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saw a maxis drilling machine outside my condo, hopefully its for the fibre optic! I'm dying for faster internet speed!!!


numbertwo
post Nov 17 2011, 09:39 AM

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QUOTE(wKkaY @ Nov 16 2011, 12:43 PM)
Removed the "sucks big time!" from the topic, as the topic starter's rant somehow derailed to become a proper discussion thread... (how often does this happen)
*
good call... but still if Maxis could, by default, gives everyone a public IP like what unifi does, this would be wonderful and it sucks no one anymore.. biggrin.gif
iipohbee
post Nov 17 2011, 02:19 PM

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There's little complain about Maxis ADSL on Lowyat. Almost none except for the NAT issue.

Downtime is almost non existent unless there's a major fault and excellent technical support which adheres to the 2 weeks resolution when reporting faults.

Their technicians and engineers are more dedicated and take complains seriously on network faults.

Those who dealt with their provisioning and network team would know how big the difference is between Maxis and TM.
AlphaOmega001
post Nov 19 2011, 09:32 AM

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anybody using maxis ftth for ps3 ? is it recommended or not ?
numbertwo
post Nov 21 2011, 11:26 AM

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QUOTE(AlphaOmega001 @ Nov 19 2011, 09:32 AM)
anybody using maxis ftth for ps3 ? is it recommended or not ?
*
if you need port-forwarding in your ps3, you may have problem then.. Maxis is generally giving out private IP and based on forummer's past experience you can't do port-forwarding in maxis router..
AlphaOmega001
post Nov 21 2011, 09:33 PM

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QUOTE(numbertwo @ Nov 21 2011, 11:26 AM)
if you need port-forwarding in your ps3, you may have problem then.. Maxis is generally giving out private IP and based on forummer's past experience you can't do port-forwarding in maxis router..
*
i see thanks for the info
iipohbee
post Nov 21 2011, 09:58 PM

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QUOTE(numbertwo @ Nov 21 2011, 11:26 AM)
if you need port-forwarding in your ps3, you may have problem then.. Maxis is generally giving out private IP and based on forummer's past experience you can't do port-forwarding in maxis router..
*
There's a supposed work around for it already posted in the Official US PS3 Community Boards.

http://community.us.playstation.com/thread...tart=0&tstart=0

You need to do proper port forwarding in the router and set a static IP for your PS3.
AlphaOmega001
post Nov 22 2011, 10:09 AM

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QUOTE(iipohbee @ Nov 21 2011, 09:58 PM)
There's a supposed work around for it already posted in the Official US PS3 Community Boards.

http://community.us.playstation.com/thread...tart=0&tstart=0

You need to do proper port forwarding in the router and set a static IP for your PS3.
*
you can do this with private ip ?
numbertwo
post Nov 22 2011, 11:01 AM

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I doubt so.. ports opening in private IP is always forbidden..otherwise, what is the purpose of controlling us by giving us private IP?
iipohbee
post Nov 22 2011, 01:49 PM

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Maxis actually takes the extra mile of providing security to its subscribers by providing 2 logins to its users.

By default, they put you under private IP to hide normal users from security threats and advanced users who wish to get public IP can login with an alternative ID.

This simply can be accomplished by changing from:
xxxx@home.maxis.com.my to xxxx@public.maxis.com.my

http://forum.lowyat.net/topic/2044550

Does other ISPs make the effort to provide managed firewall as value added feature to subscribers?
numbertwo
post Nov 22 2011, 02:08 PM

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QUOTE(iipohbee @ Nov 22 2011, 01:49 PM)
Maxis actually takes the extra mile of providing security to its subscribers by providing 2 logins to its users.

By default, they put you under private IP to hide normal users from security threats and advanced users who wish to get public IP can login with an alternative ID.

This simply can be accomplished by changing from:
xxxx@home.maxis.com.my to xxxx@public.maxis.com.my

http://forum.lowyat.net/topic/2044550

Does other ISPs make the effort to provide managed firewall as value added feature to subscribers?
*
This is not a known 'extra security', this tips must have been found out by a fellow forummer... Usual subscribers have to call, ask, and perhaps begging, to get a Public IP..

This post has been edited by numbertwo: Nov 22 2011, 02:55 PM
iipohbee
post Nov 22 2011, 02:20 PM

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QUOTE(numbertwo @ Nov 22 2011, 02:08 PM)
This is not a known 'extra security', this tips must have been found out by a fellow forummer...  Usual subscribers have to call, ask, and perhaps begging, to get a private IP..
*
It is extra security. NTT Japan had this featured in their NGN some 2-3 years back.

When subscribers are put under private IP, they are shielded from attacks. Some sort of managed firewall by the ISP.

They gave the option to those who knew what they're doing to bypass it.

Good idea.
aricat
post Dec 12 2011, 01:55 AM

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QUOTE(iipohbee @ Nov 22 2011, 02:20 PM)
It is extra security. NTT Japan had this featured in their NGN some 2-3 years back.

When subscribers are put under private IP, they are shielded from attacks. Some sort of managed firewall by the ISP.

They gave the option to those who knew what they're doing to bypass it.

Good idea.
*
I'm sorry but applying such security precautions is only justified when users are notified properly and have an option NOT to have it. As what done by NTT Japan as you have reported.

Not to start a war, but I sense your comments are a little biased towards the good side Maxis...

Why does Maxis need another forum member to preach the good things they're doing ? To simply put it, this so called safety precaution is causing a lot of limitations towards their end users, and publicizing would only cause even more challenges and invites controversy.

I am simply looking for an answer that no one ever answered.
As a home user, am I not allowed to connect back my home from anywhere else I want to ? I want to be able to see my own home's network - security cameras, remote desktop from anywhere around the world ?

** Of course, when I am a user capable of setting up such things, I am knowledgeable enough of it's consequences and risks and will take precautions which I deem necessary.

For a normal home user, with a typical setting on their router, which is blocking most ports UNLESS port forwarded, is very unlikely a target for hackers.

Cost saving - maximize profit is what I would rather categorize this into - it's a good move, MOST users don't bother about having a public IP. But to put it bluntly the more exposed you are as a home user of the technologies available and it's uses of having a unique identity to your computer, the more you'd curse when you're bound with a 24 month contract not being able to achieve what you intend to do.

** Business packages ( lowest at RM188 ) gives you 1 fixed IP - that's public IP )

Lastly to add in : I'm not buying this.

This post has been edited by aricat: Dec 12 2011, 01:58 AM
gogetter83
post Dec 12 2011, 05:42 PM

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QUOTE(aricat @ Dec 12 2011, 01:55 AM)
I'm sorry but applying such security precautions is only justified when users are notified properly and have an option NOT to have it. As what done by NTT Japan as you have reported.

Not to start a war, but I sense your comments are a little biased towards the good side Maxis...

Why does Maxis need another forum member to preach the good things they're doing ? To simply put it, this so called safety precaution is causing a lot of limitations towards their end users, and publicizing would only cause even more challenges and invites controversy.

I am simply looking for an answer that no one ever answered.
As a home user, am I not allowed to connect back my home from anywhere else I want to ? I want to be able to see my own home's network - security cameras, remote desktop from anywhere around the world ?

** Of course, when I am a user capable of setting up such things, I am knowledgeable enough of it's consequences and risks and will take precautions which I deem necessary.

For a normal home user, with a typical setting on their router, which is blocking most ports UNLESS port forwarded, is very unlikely a target for hackers.

Cost saving - maximize profit is what I would rather categorize this into - it's a good move, MOST users don't bother about having a public IP. But to put it bluntly the more exposed you are as a home user of the technologies available and it's uses of having a unique identity to your computer, the more you'd curse when you're bound with a 24 month contract not being able to achieve what you intend to do.

** Business packages ( lowest at RM188 ) gives you 1 fixed IP - that's public IP )

Lastly to add in : I'm not buying this.
*
Actually, security is not the main reason, the main reason is to preserve the limited IPv4 address pool. Never the less, you can get a public IP address by calling up Maxis and requesting for one. Have you tried it? I'm going out on a limb, but Maxis is thinking that if their users want a public IP, they'll ask for it. Why waste it if users don't ask for it? Not sure why that seems to bother some people.

But you'll get a dynamic public IP (same as Unifi), not the most reliable for security cameras as you can't have the IP addresses changing in case of internet session reconnection.

Don't compare with the business package, that's a different story. You'll get 1 dynamic public IP and 1 fixed public IP. As far as I know TM Biz lowest package only gives you 1 dynamic public IP and no fixed IP, so Maxis is better off at this point for it's lowest biz package.

This post has been edited by gogetter83: Dec 12 2011, 05:44 PM
nooboy
post Dec 12 2011, 06:59 PM

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i go to maxis website

got some question here,...


is it ftth come wit astro or internet+phone only?


lch78
post Dec 13 2011, 12:27 AM

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Just installed Maxis Home 4Mbps line today. Found that it is not very stable, get disconnection quite frequent from 8pm to 12am. Now after 12am it is fast and responsive again. Annoyed with this, cause my previous streamyx line, despite slower still suffer no disconnection issue like just now..

Btw, a few questions like to ask:
1. How to change my DNS server add?
2. I want to set up NAS server-How to configure? There is no port forwarding option in the Maxis Router. Any guide? Ok. Found the guide!
3. The phone, is it a VOIP phone? Meaning it cannot work if the internet is down?

Hopefully someone can provide some explanation on this. Still blur with this Maxis Home thing.

This post has been edited by lch78: Dec 13 2011, 08:56 AM
numbertwo
post Dec 14 2011, 10:24 AM

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3. the phone, it is a VOIP Phone.. So, the phone is as good as dead if you turn off the ftth.


Added on December 15, 2011, 10:01 amapparently, the maxiss promotion flyer indicates that maxis mobile user will get additional xxx free minutes of talk time if you subscribe to their ftth service...So if you are existing ftth user pls call them to activate for you?

This post has been edited by numbertwo: Dec 15 2011, 10:01 AM
aricat
post Jan 11 2012, 12:20 PM

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QUOTE(gogetter83 @ Dec 12 2011, 05:42 PM)
Actually, security is not the main reason, the main reason is to preserve the limited IPv4 address pool. Never the less, you can get a public IP address by calling up Maxis and requesting for one. Have you tried it? I'm going out on a limb, but Maxis is thinking that if their users want a public IP, they'll ask for it. Why waste it if users don't ask for it? Not sure why that seems to bother some people.

But you'll get a dynamic public IP (same as Unifi), not the most reliable for security cameras as you can't have the IP addresses changing in case of internet session reconnection.

Don't compare with the business package, that's a different story. You'll get 1 dynamic public IP and 1 fixed public IP. As far as I know TM Biz lowest package only gives you 1 dynamic public IP and no fixed IP, so Maxis is better off at this point for it's lowest biz package.
*
In fact, I have tried ( during my subscription on FTTH ), asking if it's possible to get a public IP, and I was told by the technician that it's not possible. So no, the last I checked it was not possible. As what I said, I know very well what are the consequences having a public IP, and of course, it's not always the best option for connection back home but it's better than no options at all.

By making assumptions like how Maxis is doing, with their lacking of understanding of their user's needs, it's indirectly creating problems for the users. The reason why certain networks are not working is a result of that - staying behind another layer of firewall - ports getting blocked. As big an organization as Maxis is, I would ASSUME ( you can have my limb for making this assumption ) they know better NOT to apply this before finding out first hand what's best for the users. And I can tell you, it's bothering some people simply because the service is NOT working the way it should - simple ain't it ?

Having said that, I am absolutely agreeable IF there are more feedback out there that simply making a call to Maxis now will get you a public IP. Since you're quite certain that they've eased a little on that restriction, are you one of the FTTH subscribers who successfully got it, or you're a maxis employee who can endorse this claim ?

The reason I'm checking back here is to find out if Maxis have made improvements, and I have nothing against them smile.gif So they can have my money if they've 'loosen' up the limitations.

I would appreciate feedback from those who have successfully gotten their public IP as well and if there are still any problems when connecting to certain networks ( that has a requirement of NAT2 - no NAT3 etc ). Thanks!



numbertwo
post Jan 11 2012, 12:30 PM

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I have got their 'kindness' to change mine into public IP indeed, but it wasn't as simple as just giving their CS a call, it was a long and hot heated route.

And beware that the gateway itself will get rebooted or the public IP will get refreshed at times even if you turn it on for 24x7, so you need something else (dydns update) if u wanna use it for security cameras..
gogetter83
post Jan 11 2012, 10:27 PM

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QUOTE(aricat @ Jan 11 2012, 12:20 PM)
In fact, I have tried ( during my subscription on FTTH ), asking if it's possible to get a public IP, and I was told by the technician that it's not possible. So no, the last I checked it was not possible. As what I said, I know very well what are the consequences having a public IP, and of course, it's not always the best option for connection back home but it's better than no options at all.

By making assumptions like how Maxis is doing, with their lacking of understanding of their user's needs, it's indirectly creating problems for the users. The reason why certain networks are not working is a result of that - staying behind another layer of firewall - ports getting blocked. As big an organization as Maxis is, I would ASSUME ( you can have my limb for making this assumption ) they know better NOT to apply this before finding out first hand what's best for the users. And I can tell you, it's bothering some people simply because the service is NOT working the way it should - simple ain't it ?

Having said that, I am absolutely agreeable IF there are more feedback out there that simply making a call to Maxis now will get you a public IP. Since you're quite certain that they've eased a little on that restriction, are you one of the FTTH subscribers who successfully got it, or you're a maxis employee who can endorse this claim ?

The reason I'm checking back here is to find out if Maxis have made improvements, and I have nothing against them smile.gif So they can have my money if they've 'loosen' up the limitations.

I would appreciate feedback from those who have successfully gotten their public IP as well and if there are still any problems when connecting to certain networks ( that has a requirement of NAT2 - no NAT3 etc ). Thanks!
*
Smaller ISPs tend to dish out private IPs because they have limited public IP pool especially with next gen broadband (cost related of course). This is based on my experience with other ISPs (local and other countries).

I'm not a subscriber nor a Maxis employee, but let's just say I had a part in that whole thing. That being said, my information from the employees was that getting a public IP is as easy as calling their CS. But I'm not one to defend them, to go through the channels as an end user must be frustrating.

The problem with Maxis is their customer facing people are not being educated enough to know what is additional options the customer have, they easily resort to "NO" when they don't know (well, isn't that how is it with most helpdesk?). When you mention that you asked the technician, are you talking about the installers? Believe me, those guys know jack about IP stuff, maybe you could try to give their CS a call? I hope by now, they've educated their CS enough to not give customers a hard time.
Sabunist
post Jan 20 2012, 04:32 AM

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Maxis just announced unlimited quota extended until further notice
azizul9736
post Jan 21 2012, 12:53 AM

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i just subscribed Maxis, but i dont really understand this IP problem , public IP and private IP

can anyone enlighten me a bit?


Added on January 21, 2012, 12:41 pmI called maxis staff they said they can give me public ip for free

This post has been edited by azizul9736: Jan 21 2012, 12:41 PM
iipohbee
post Jan 21 2012, 05:44 PM

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QUOTE(Sabunist @ Jan 20 2012, 04:32 AM)
Maxis just announced unlimited quota extended until further notice
*
Just as predicted!

All the ISPs will extend the unlimited quota till they achieve their target of installs. rclxms.gif

Reason is to be able to sell more lines further.

azizul9736
post Jan 22 2012, 08:47 AM

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i have installed Maxis FTTH but when i do torrenting i only get like 70-200KBPS donwload

speedtest


Added on January 22, 2012, 8:48 amis it because of the private IP?

This post has been edited by azizul9736: Jan 22 2012, 08:48 AM


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kernel123
post Jan 22 2012, 12:32 PM

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QUOTE(Sabunist @ Jan 20 2012, 04:32 AM)
Maxis just announced unlimited quota extended until further notice
*
is it true ?! any links to prove that ?
wow.it really showed that maxis really wanna compete with unifi.but once the targeted users been achieved,they will be imposing quota and we the consumers will have nothing to say because tied to stupid contract.kalau setahun boleh bla lagi.ini 2 years.aiyaaa
they applies the same strategy as TM.we'll see who's first gonna impose the quota.

This post has been edited by kernel123: Jan 22 2012, 12:39 PM
azizul9736
post Jan 22 2012, 12:50 PM

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QUOTE(kernel123 @ Jan 22 2012, 12:32 PM)
is it true ?! any links to prove that ?
wow.it really showed that maxis really wanna compete with unifi.but once the targeted users been achieved,they will be imposing quota and we the consumers will have nothing to say because tied to stupid contract.kalau setahun boleh bla lagi.ini 2 years.aiyaaa
they applies the same strategy as TM.we'll see who's first gonna impose the quota.
*
no quota impose true

BTW this is the speed that im getting while download



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kwong02
post Jan 22 2012, 01:42 PM

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anyone have install maxis home fibre is from condo? is FTTH also apply to old condo unlike unify which only apply for landed property. I being told by maxis sale person that they promise 100% fibre for condo. dunno how true is this ?
kernel123
post Jan 22 2012, 04:54 PM

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QUOTE(azizul9736 @ Jan 22 2012, 12:50 PM)
no quota impose true

BTW this is the speed that im getting while download
*
so fast maa.i thought maxis is throttling P2P download.are you using vpn ? hmm.gif hmm.gif
azizul9736
post Jan 22 2012, 04:56 PM

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QUOTE(kernel123 @ Jan 22 2012, 04:54 PM)
so fast maa.i thought maxis is throttling P2P download.are you using vpn ?  hmm.gif  hmm.gif
*
No not using vpn.


Added on January 22, 2012, 4:57 pm
QUOTE(kwong02 @ Jan 22 2012, 01:42 PM)
anyone have install maxis home fibre is from condo? is FTTH also apply to old condo unlike unify which only apply for landed property. I being told by maxis sale person that they promise 100% fibre for condo. dunno how true is this ?
*
Full fibre im condo


Added on January 22, 2012, 5:27 pmI just need to confirmed about the PRivate IP thing how its actually slowing down the downloading thru torrent or any?

But maxis can give public ip anytime.

This post has been edited by azizul9736: Jan 22 2012, 05:27 PM
kwong02
post Jan 22 2012, 05:59 PM

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Added on January 22, 2012, 4:57 pm
Full fibre im condo


sound good tq. However i still struggling whether want unify or maxis smile.gif
numbertwo
post Jan 22 2012, 06:29 PM

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QUOTE(azizul9736 @ Jan 22 2012, 04:56 PM)
No not using vpn.


Added on January 22, 2012, 4:57 pm
Full fibre im condo


Added on January 22, 2012, 5:27 pmI just need to confirmed about the PRivate IP thing how its actually slowing down the downloading thru torrent or any?

But maxis can give public ip anytime.
*
your torrent screenshot has this <!> at the bottom righthand corner.. that seems that your IP is still a private one? Mine is public IP so i'm getting a "Green Tick Mark' at the bottom righthand corner..


azizul9736
post Jan 22 2012, 06:39 PM

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QUOTE(kwong02 @ Jan 22 2012, 05:59 PM)

Added on January 22, 2012, 4:57 pm
Full fibre im condo
sound good tq. However i still struggling whether want unify or maxis smile.gif
*
My condo area 80% is using unifi so the port infra finished no choice i take maxis and 6mbs 60 gb no qouta yet rm138. Or else go for unifi.


Added on January 22, 2012, 6:42 pm
QUOTE(numbertwo @ Jan 22 2012, 06:29 PM)
your torrent screenshot has this <!> at the bottom righthand corner..  that seems that your IP is still a private one?  Mine is public IP so i'm getting a "Green Tick Mark' at the bottom righthand corner..
*
Yeah i have check with maxis they give me private ip

Can anyone help me explaine what is the significant diffrent beetween this public and private ip other than cctv ps3 cant do port forwarding. Before i can ask for public ip.

This post has been edited by azizul9736: Jan 22 2012, 06:42 PM
numbertwo
post Jan 22 2012, 06:50 PM

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QUOTE(iipohbee @ Nov 22 2011, 01:49 PM)
Maxis actually takes the extra mile of providing security to its subscribers by providing 2 logins to its users.

By default, they put you under private IP to hide normal users from security threats and advanced users who wish to get public IP can login with an alternative ID.

This simply can be accomplished by changing from:
xxxx@home.maxis.com.my to xxxx@public.maxis.com.my

http://forum.lowyat.net/topic/2044550

Does other ISPs make the effort to provide managed firewall as value added feature to subscribers?
*
You may try this to change yours to public IP..
kwong02
post Jan 22 2012, 06:58 PM

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[quote=azizul9736,Jan 22 2012, 06:39 PM]
My condo area 80% is using unifi so the port infra finished no choice i take maxis and 6mbs 60 gb no qouta yet rm138. Or else go for unifi.


haha you also prefer unify . thanks for advise
azizul9736
post Jan 23 2012, 08:22 PM

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does this mean good?




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gogetter83
post Jan 23 2012, 10:03 PM

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6mb line? Then it's looks really good.
azizul9736
post Jan 23 2012, 10:15 PM

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QUOTE(gogetter83 @ Jan 23 2012, 10:03 PM)
6mb line? Then it's looks really good.
*
Yeah 6mbs , so far no hiccup or anything just curios about the private ip .
blacktubi
post Jan 23 2012, 10:51 PM

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QUOTE(azizul9736 @ Jan 23 2012, 08:22 PM)
does this mean good?
*
6MB = 6144Mbit / 8 = 768Kbyte
Considered good
azizul9736
post Jan 23 2012, 10:58 PM

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QUOTE(blacktubi @ Jan 23 2012, 10:51 PM)
6MB = 6144Mbit / 8 = 768Kbyte
Considered good
*
Yeah rclxms.gif hope fully maxis maintance the speed and also the modem and router have been open for 3 days without shut down so far no network down or anything.

But still curios about the private ip hmm.gif how do i know its affecting my speed hmm.gif
numbertwo
post Jan 23 2012, 11:39 PM

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Very simple test to confirm whether urs is private or public. Try to do a remote access to your computer at home from ur office.. If u can access ur home pc(connected to Maxis) then it is a public IP already.. U won't be able to ping ur IP if yours Is a private IP..as simple as that.

But looking at ur torrent speed I'm pretty sure it is a public IP..

Also, private IP will give you different IP every few minutes!! Try to do 'whatisyourip', if u see different IP everytime u refresh ur IE, then that is private IP.
azizul9736
post Jan 24 2012, 12:37 AM

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QUOTE(numbertwo @ Jan 23 2012, 11:39 PM)
Very simple test to confirm whether urs is private or public.  Try to do a remote access to your computer at home from ur office.. If u can access ur home pc(connected to Maxis) then it is a public IP already.. U won't be able to ping ur IP if yours Is a private IP..as simple as that.

But looking at ur torrent speed I'm pretty sure it is a public IP..

Also, private IP will give you different IP every few minutes!!  Try to do 'whatisyourip', if u see different IP everytime u refresh ur IE, then that is private IP.
*
yes when i do speedtest i saw my ip add diffrent everyday
numbertwo
post Jan 24 2012, 09:37 AM

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QUOTE(azizul9736 @ Jan 24 2012, 12:37 AM)
yes when i do speedtest i saw my ip add diffrent everyday
*
no, i don't mean everyday, i mean every few minutes! wink.gif

anyway like i said, the easiest way to test is to remotely access your pc at home...that's the easiest way..


gogetter83
post Jan 24 2012, 09:57 AM

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QUOTE(numbertwo @ Jan 23 2012, 11:39 PM)
Very simple test to confirm whether urs is private or public.  Try to do a remote access to your computer at home from ur office.. If u can access ur home pc(connected to Maxis) then it is a public IP already.. U won't be able to ping ur IP if yours Is a private IP..as simple as that.

But looking at ur torrent speed I'm pretty sure it is a public IP..

Also, private IP will give you different IP every few minutes!!  Try to do 'whatisyourip', if u see different IP everytime u refresh ur IE, then that is private IP.
*
if he's by default, most probably it's private IP. But can check by login into the router's administrator page and check what is the IP given for the internet connection. If it's 10.xx.xx.xx, then it's private.

This post has been edited by gogetter83: Jan 24 2012, 09:58 AM
azizul9736
post Jan 24 2012, 11:39 AM

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QUOTE(gogetter83 @ Jan 24 2012, 09:57 AM)
if he's by default, most probably it's private IP. But can check by login into the router's administrator page and check what is the IP given for the internet connection. If it's 10.xx.xx.xx, then it's private.
*
i check my router ip add is 10.10X.XX.XX

while using "whatisyourip" is 121.121.XX.XX

so any suggenstion should i ask for public IP/dynamic IP

please assist

Thanks!


Added on January 24, 2012, 11:41 am
QUOTE(azizul9736 @ Jan 24 2012, 11:39 AM)
i check my router ip add is 10.10X.XX.XX

while using "whatisyourip" is 121.121.XX.XX

so any suggenstion should i ask for public IP/dynamic IP

can any explain how this private IP affect me other than ps3 nat3 and cant access my devise from outside
please assist

Thanks!
*
This post has been edited by azizul9736: Jan 24 2012, 11:41 AM
gogetter83
post Jan 24 2012, 12:12 PM

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QUOTE(azizul9736 @ Jan 24 2012, 11:39 AM)
i check my router ip add is 10.10X.XX.XX

while using "whatisyourip" is 121.121.XX.XX

so any suggenstion should i ask for public IP/dynamic IP

please assist

Thanks!


Added on January 24, 2012, 11:41 am
*
do you need it? obviously things are working for you, so you don't need it.
azizul9736
post Jan 24 2012, 12:32 PM

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QUOTE(gogetter83 @ Jan 24 2012, 12:12 PM)
do you need it? obviously things are working for you, so you don't need it.
*
When i dowload using utorrent it mentioned i cant do portforwarding but i still can dowload.
CoolerMR
post Jan 24 2012, 12:33 PM

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public ip start with 14.10.x.x

azizul9736
post Jan 24 2012, 01:27 PM

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QUOTE(CoolerMR @ Jan 24 2012, 12:33 PM)
public ip start with 14.10.x.x
*
Uhh which one is the correct one?????....

benlye
post Jan 25 2012, 01:13 PM

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I'm going to opt for Maxis, currently staying in Casa Desa Condo Tmn Desa. Hope it will not be a bad decision..

anyway, what is the wifi maxis will be providing??
G/N??

This post has been edited by benlye: Jan 25 2012, 01:14 PM
CoolerMR
post Jan 25 2012, 01:24 PM

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QUOTE(azizul9736 @ Jan 24 2012, 01:27 PM)
Uhh which one is the correct one?????....
*
ooopss. should be 14.192.x.x

paultantk
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QUOTE(kwong02 @ Jan 22 2012, 01:42 PM)
anyone have install maxis home fibre is from condo? is FTTH also apply to old condo unlike unify which only apply for landed property. I being told by maxis sale person that they promise 100% fibre for condo. dunno how true is this ?
*
I dont have any experience with condo

But my office installation is vdsl based
MX510
post Jan 26 2012, 07:07 PM

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The only bad thing is bandwidth limit :'-(
azizul9736
post Jan 26 2012, 09:12 PM

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QUOTE(MX510 @ Jan 26 2012, 07:07 PM)
The only bad thing is bandwidth limit :'-(
*
how do i test my bandwidth limit?


Added on January 26, 2012, 10:50 pmYes maxis no quota further explained by technician and maxis staff quota MAYBE will not be implemented because they need iptv so cant implement quota like time and astro

This post has been edited by azizul9736: Jan 26 2012, 10:50 PM
paultantk
post Jan 27 2012, 12:09 AM

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QUOTE(azizul9736 @ Jan 26 2012, 09:12 PM)
how do i test my bandwidth limit?


Added on January 26, 2012, 10:50 pmYes maxis no quota further explained by technician and maxis staff quota MAYBE will not be implemented because they need iptv so cant implement quota like time and astro
*
they can easily separate the accounting for iptv and the regular internet connection.
MX510
post Jan 27 2012, 12:11 AM

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This is already being implemented you can check ur usage in the billing cpanel :-)


azizul9736
post Jan 27 2012, 12:49 AM

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QUOTE(MX510 @ Jan 27 2012, 12:11 AM)
This is already being implemented you can check ur usage in the billing cpanel :-)
*
yes i have checked, but when i called them they said it has been lifted until further notice, i will try to use it until full quota and update here if they lie i will canceled my a/c , just spoken with maxis staff today.


Added on January 27, 2012, 12:49 amfor 5 days i have finished used 40gb out of 60gb

This post has been edited by azizul9736: Jan 27 2012, 12:49 AM
MX510
post Jan 27 2012, 10:43 AM

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QUOTE(azizul9736 @ Jan 27 2012, 12:49 AM)
yes i have checked, but when i called them they said it has been lifted until further notice, i will try to use it until full quota and update here if they lie i will canceled my a/c , just spoken with maxis staff today.


Added on January 27, 2012, 12:49 amfor 5 days i have finished used 40gb out of 60gb
*
Bro you can do more reading here

http://forum.lowyat.net/topic/1550786/all


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post Jan 27 2012, 10:51 AM

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QUOTE(MX510 @ Jan 27 2012, 10:43 AM)
Bro you can do more reading here

http://forum.lowyat.net/topic/1550786/all
*
yes prevly there is quota but now no quota lifted


Added on January 27, 2012, 10:56 amif thing success i will provide the PIC contact no# and HP# to anyone who is having problem, just call the staff reconfirmed how many them cant remember d, no quota and speed limit wont reduce

This post has been edited by azizul9736: Jan 27 2012, 10:56 AM
numbertwo
post Jan 27 2012, 11:49 AM

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There is certainly no limit and no throttle for now...
MX510
post Jan 27 2012, 08:28 PM

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QUOTE(numbertwo @ Jan 27 2012, 11:49 AM)
There is certainly no limit and no throttle for now...
*
U just looked at overcharged Maxis mobile 3G if u exceed that 3g limitation and the overage charge will kicks in . Anyway good luck with maxishit :-) . I prefer unifi biz package no hidden charge




numbertwo
post Jan 28 2012, 01:12 PM

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mx510, i don't know why you are relating mobile 3G services to this FTTH.. Mobile 3G will get you throttle plus extra charges when you exceeded that xGB of data...it is OBVIOUS. But Maxis FTTH has not been imposing this, why continue insisting that they do?
I've been paying RM158 for 6GB since last year to maxshits, and I've consume at least 6TB since Aug last year..still I'm paying 158 this month and getting full speed daily.. Hope that ends your misunderstanding here.

rgrds
azizul9736
post Jan 28 2012, 02:09 PM

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QUOTE(numbertwo @ Jan 28 2012, 01:12 PM)
mx510, i don't know why you are relating mobile 3G services to this FTTH..  Mobile 3G will get you throttle plus extra charges when you exceeded that xGB of data...it is OBVIOUS.  But Maxis FTTH has not been imposing this, why continue insisting that they do?
I've been paying RM158 for 6GB since last year to maxshits, and I've consume at least 6TB since Aug last year..still I'm paying 158 this month and getting full speed daily..  Hope that ends your misunderstanding here.

rgrds
*
Yes, why u r comparibg 3g with ftth, yes im getting full speed and 600kbs to 700kbs and paying only rm138 thumbup.gif for xtra 1mbs compare to unifi 149 but with iptv icon_rolleyes.gif

We try to get full use what we are suppose to get when we paid this maxisshit.

Make sure they are bringging fibre speed not maxshit to our home rclxms.gif


Added on January 28, 2012, 2:14 pmBtw i have utilise 53gb out of 60gb within 5days 90% from torrenting until dont know what to download d and itune apps rclxms.gif

This post has been edited by azizul9736: Jan 28 2012, 02:14 PM
numbertwo
post Jan 28 2012, 08:04 PM

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Added on January 28, 2012, 2:14 pmBtw i have utilise 53gb out of 60gb within 5days 90% from torrenting until dont know what to download d and itune apps rclxms.gif
*

[/quote]


obviously you need more harddisk space now...
azizul9736
post Jan 28 2012, 08:08 PM

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[quote=numbertwo,Jan 28 2012, 08:04 PM]

Added on January 28, 2012, 2:14 pmBtw i have utilise 53gb out of 60gb within 5days 90% from torrenting until dont know what to download d and itune apps rclxms.gif
*

[/quote]
obviously you need more harddisk space now...
*

[/quote]

Yeah.. Wait until HDD price down than will buy another 1tb thumbup.gif
iipohbee
post Jan 28 2012, 10:00 PM

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The POSSIBILITY of Maxis implementing quota is just as high as TM would with UNIFI.

If TM is going to hold back implementing it on UNIFI, Maxis will also follow suit.


Added on January 28, 2012, 10:16 pm
QUOTE(numbertwo @ Jan 28 2012, 01:12 PM)
mx510, i don't know why you are relating mobile 3G services to this FTTH..  Mobile 3G will get you throttle plus extra charges when you exceeded that xGB of data...it is OBVIOUS.  But Maxis FTTH has not been imposing this, why continue insisting that they do?
I've been paying RM158 for 6GB since last year to maxshits, and I've consume at least 6TB since Aug last year..still I'm paying 158 this month and getting full speed daily..  Hope that ends your misunderstanding here.

rgrds
*
hmm.gif Maybe TM has invested shares in Lowyat.net to do indirect promotion and support of their lines?
You could see promotion everyday here and support from all levels here from staffs to random forumers.

It's true that companies can do this ya know. Indirectly they can sponsor some freelance famous blogger or buy up bulletin boards.

Even the blog sites such as SoyaCincau just right after Yes Wimax was launched, and there are rumours that some company is contributing funds and support behind it.

This post has been edited by iipohbee: Jan 28 2012, 10:16 PM
azizul9736
post Jan 28 2012, 11:41 PM

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QUOTE(iipohbee @ Jan 28 2012, 10:00 PM)
The POSSIBILITY of Maxis implementing quota is just as high as TM would with UNIFI.

If TM is going to hold back implementing it on UNIFI, Maxis will also follow suit.


Added on January 28, 2012, 10:16 pm

hmm.gif Maybe TM has invested shares in Lowyat.net to do indirect promotion and support of their lines?
You could see promotion everyday here and support from all levels here from staffs to random forumers.

It's true that companies can do this ya know. Indirectly they can sponsor some freelance famous blogger or buy up bulletin boards.

Even the blog sites such as SoyaCincau just right after Yes Wimax was launched, and there are rumours that some company is contributing funds and support behind it.
*
But the technician who installed my maxis FTTH mentioned that not a lot of customer applying not much contract received from maxis unlike unifi u need 1 - 2 week to installed , maxis only need 1-2 days because not much customer.

BTW those who live in condo are ur maxis FTTH installed by connecting fibre from internal inside ur house phone port ?

is unifi also using internal phone port?
iipohbee
post Jan 29 2012, 12:23 AM

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QUOTE(azizul9736 @ Jan 28 2012, 11:41 PM)
But the technician who installed my maxis FTTH mentioned that not a lot of customer applying not much contract received from maxis unlike unifi u need 1 - 2 week to installed , maxis only need 1-2 days because not much customer.

BTW those who live in condo are ur maxis FTTH installed by connecting fibre from internal inside ur house phone port ?

is unifi also using internal phone port?
*
Depends on how they set it up in your building, it may use your existing telephone wire inside your building via a high speed DSL variant VDSL2 or fibre all the way to your building.
In some building where TM has already provifing the HSBB setup, Maxis will just rent what ever they're using.

In some newer buildings/projects covered by Maxis, they'll provide fibre and their own equipment all the way to your unit. But you can't subscribe TM services there. Maxis might rent out redundant fibres to Time if they're interested.
numbertwo
post Jan 30 2012, 03:17 PM

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hi all techies..

as u know the current configuration of maxis' ftth is :

"huawei ONT -> thomson router (Lan 10/100T, wifi 802.11b/g/n) -> devices"

As i've fully used up the all 4 LAN ports available on Thomson, I'm considering getting a switch to attached to the router now.

my questions is, I'm subscribing 6MB line now, would I gain significant LAN speed if I were to use a gigabit switch? The config would means :

"ONT->thomson router -> gigabit switch -> devices"


Or, it doesn't matter, just get a usual 10/100T switch will do?

btw. Difference between a gigabit and non-gigabit switch probably is only max up to 50 ringgit now...

your valueble input please.
thankyou
post Jan 30 2012, 03:21 PM

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It depends on where the end devices connecting to.

If you have PC connected to 100-base switch then ofcourse there will be bottleneck while transfering file.

It will not affect the internet but large file transfer only.
numbertwo
post Jan 30 2012, 03:36 PM

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i intended to plug all end-devices into the new switch..that means:

"Ftth ONT->thomson router -> gigabit switch -> ALL 8 devices"


So, will it increase the file transfer speed if I were to use gigabit's switch instead of a 10/100T switch?

Tks.
gogetter83
post Jan 30 2012, 09:58 PM

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file transfer between devices connected to gigabit switch - yes, you should achieve gigabit speed if devices are gigabit capable

for internet - no difference, not sure if there's negative impact... but definitely not better

This post has been edited by gogetter83: Jan 30 2012, 09:59 PM
numbertwo
post Jan 30 2012, 10:18 PM

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QUOTE(gogetter83 @ Jan 30 2012, 09:58 PM)
file transfer between devices connected to gigabit switch - yes, you should achieve gigabit speed if devices are gigabit capable

for internet - no difference, not sure if there's negative impact... but definitely not better
*
That's good enough...i found the similar feedback from the net. I hope that by having this g-switch, my movie streaming will achieve better performance than my current setup which is from my laptop HDD to my media player via wifi.
Sabunist
post Jan 31 2012, 12:33 AM

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Hey guys if i want to upgrade my rm128-4mb to rm158-6mb, does my contract will restart again if i upgrade it?
numbertwo
post Feb 2 2012, 10:22 AM

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Has anyone tried replacing the thomson router with some other gigabit router?
azizul9736
post Feb 2 2012, 10:24 AM

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QUOTE(numbertwo @ Feb 2 2012, 10:22 AM)
Has anyone tried replacing the thomson router with some other gigabit router?
*
can i put the router and modem inside my tv cabinet?
numbertwo
post Feb 2 2012, 12:17 PM

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QUOTE(azizul9736 @ Feb 2 2012, 10:24 AM)
can i put the router and modem inside my tv cabinet?
*
i place my maxis modem and router in an open cabinet, and even that i can feel the hot air inside... .So i'm not sure if yours is a closed-door cabinet...which I wouldn't advice u to do.
ahboon76
post Feb 5 2012, 04:33 PM

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Anyone is still having the maxis home broadband phone problem in BU11?... Been to complaint to maxis more then 4th month now still problem still same.. maxis suck...
azizul9736
post Feb 5 2012, 04:56 PM

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QUOTE(ahboon76 @ Feb 5 2012, 04:33 PM)
Anyone is still having the maxis home broadband phone problem in BU11?... Been to complaint to maxis more then 4th month now still problem still same.. maxis suck...
*
what kind of problem? cant call?

how the network speed?


Added on February 5, 2012, 4:58 pm
QUOTE(azizul9736 @ Feb 5 2012, 04:56 PM)
what kind of problem? cant call?

how the network speed?
*
anyone know what is the best wifi usb dongle or any device that can provide best signal other than lan cable?

This post has been edited by azizul9736: Feb 5 2012, 04:58 PM
benlye
post Feb 9 2012, 12:15 PM

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Wish me luck.. I just signed up for it.. was surprised that, the maxis rep came to my office for my signature and collect the required documents. without having to fill up any forms.. i'm Wowed.
azizul9736
post Feb 9 2012, 07:38 PM

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QUOTE(benlye @ Feb 9 2012, 12:15 PM)
Wish me luck.. I just signed up for it.. was surprised that, the maxis rep came to my office for my signature and collect the required documents. without having to fill up any forms.. i'm Wowed.
*
So far its fulfill my what i need gaming and torrenting no problem rclxms.gif
azizul9736
post Feb 18 2012, 04:42 PM

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update


Added on February 18, 2012, 4:42 pmno capping already 80GB

download speed 800Kbs

This post has been edited by azizul9736: Feb 18 2012, 04:42 PM


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benlye
post Feb 21 2012, 07:55 PM

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QUOTE(azizul9736 @ Feb 9 2012, 07:38 PM)
So far its fulfill my what i need gaming and torrenting no problem  rclxms.gif
*
I sure hope so smile.gif


Added on February 23, 2012, 5:35 pmJust got mine installed.

I can't seems to use public.maxis.com.my it keep saying authentication failed after i click connect. Anyone facing this issuse

Interesting enough, they pulled fibre for my condo unit (not using VDSL 2), which was unexpected as it kinda distorted my plans. it i knew i would have asked them to install during renovation time not after..

sad.gif

This post has been edited by benlye: Feb 23 2012, 05:37 PM
numbertwo
post Feb 24 2012, 09:17 PM

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QUOTE(benlye @ Feb 21 2012, 07:55 PM)
I sure hope so smile.gif


Added on February 23, 2012, 5:35 pmJust got mine installed.

I can't seems to use public.maxis.com.my it keep saying authentication failed after i click connect. Anyone facing this issuse

Interesting enough, they pulled fibre for my condo unit (not using VDSL 2), which was unexpected as it kinda distorted my plans. it i knew i would have asked them to install during renovation time not after..

sad.gif
*
if yours is confirmed running on a private IP, then call maxis CS and get them guide you to change it to public IP...
benlye
post Feb 24 2012, 10:48 PM

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QUOTE(numbertwo @ Feb 24 2012, 09:17 PM)
if yours is confirmed running on a private IP, then call maxis CS and get them guide you to change it to public IP...
*
Thx for the information. As i've been reading about this, it is not just as simple as changing from home to public. You will need to request if you need it.

i like to ensure this is highlighted if you want public IP

1) Contact 123 for them to process your request
2) Upon completion of your request, they will contact you to make some changes in the Thomson router. which is to change @home.maxis.com.my to @public.maxis.com.my


azizul9736
post Feb 24 2012, 11:45 PM

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QUOTE(benlye @ Feb 24 2012, 10:48 PM)
Thx for the information. As i've been reading about this, it is not just as simple as changing from home to public. You will need to request if you need it.

i like to ensure this is highlighted if you want public IP

1) Contact 123 for them to process your request
2) Upon completion of your request, they will contact you to make some changes in the Thomson router. which is to change @home.maxis.com.my to @public.maxis.com.my
*
i still havent change my private IP to public IP even i can do it anytime the reason is i dont see its affecting my speed or download speed, i still can get full speed when torrenting i been using almost 100gb pm 90% torrenting,

maybe if i need to use IP camera or ps3 multiplayer then it might affect me.




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benlye
post Feb 25 2012, 03:08 AM

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I have no issues as well.. just that i want to use port forwarding.

btw do you guys know what is the telephony password??
rkoviper
post Feb 26 2012, 07:57 PM

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what happen if our quota reach its limit?
cus mine only left 15gb..-,0
azizul9736
post Feb 26 2012, 08:51 PM

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QUOTE(rkoviper @ Feb 26 2012, 07:57 PM)
what happen if our quota reach its limit?
cus mine only left 15gb..-,0
*
Nothing happen, refer to my prev post mine already -40gb
rkoviper
post Feb 26 2012, 09:07 PM

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QUOTE(azizul9736 @ Feb 26 2012, 08:51 PM)
Nothing happen, refer to my prev post mine already -40gb
*
hmmm...are you sure bro..wait..no extra charge?

This post has been edited by rkoviper: Feb 26 2012, 09:13 PM
azizul9736
post Feb 26 2012, 11:02 PM

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QUOTE(rkoviper @ Feb 26 2012, 09:07 PM)
hmmm...are you sure bro..wait..no extra charge?
*
very sure, my usage is 90gb , xtra charges i just recived my bills last 2 days it show less than what should i pay , i guess it because of the pro-rate charge.
numbertwo
post Feb 26 2012, 11:40 PM

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yes very sure...no cap for the time being..same as Unifi.
rkoviper
post Feb 27 2012, 12:50 AM

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hmm..hope so..
cus it has been 4 days im using maxis home,the connction is ok,like it..
but the quota thigy really will make me limit my internet activity..-,-
only left 18gb..from 30gb
numbertwo
post Feb 27 2012, 12:56 AM

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why worry so much?? maxis ftth is not wireless mobile internet, doesn't cost u if u use up the limit, the worst would be throttle but that isn't happening, not yet!
azizul9736
post Feb 27 2012, 08:15 PM

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QUOTE(rkoviper @ Feb 27 2012, 12:50 AM)
hmm..hope so..
cus it has been 4 days im using maxis home,the connction is ok,like it..
but the quota thigy really will make me limit my internet activity..-,-
only left 18gb..from 30gb
*
my internet on 24/7 and my son and wife open youtube on ipad and iphone every hour thumbup.gif
rkoviper
post Feb 27 2012, 08:28 PM

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QUOTE(azizul9736 @ Feb 27 2012, 08:15 PM)
my internet on 24/7 and my son and wife open youtube on ipad and iphone every hour  thumbup.gif
*
what package u using bro..?
im using the 30gb one..biggrin.gif
download speed only reach 3mb,tested on speedtest.net
azizul9736
post Feb 27 2012, 09:34 PM

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QUOTE(rkoviper @ Feb 27 2012, 08:28 PM)
what package u using bro..?
im using the 30gb one..biggrin.gif
download speed only reach 3mb,tested on speedtest.net
*
i got 6mbs 60gb for rm138 rclxms.gif just finished download the walking dead episode 10 utorrent thumbup.gif

AjkR06
post Feb 28 2012, 12:25 AM

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QUOTE(azizul9736 @ Feb 27 2012, 08:15 PM)
my internet on 24/7 and my son and wife open youtube on ipad and iphone every hour  thumbup.gif
*
how lucky are you to own fibre broadband at home sweat.gif
ckh83
post Feb 29 2012, 05:26 PM

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QUOTE(azizul9736 @ Feb 27 2012, 09:34 PM)
i got 6mbs 60gb for rm138 rclxms.gif  just finished download the walking dead episode 10 utorrent thumbup.gif
*
6mbps is RM158 or RM138?
I saw maxis site rm158?
azizul9736
post Feb 29 2012, 07:18 PM

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QUOTE(ckh83 @ Feb 29 2012, 05:26 PM)
6mbps is RM158 or RM138?
I saw maxis site rm158?
*
i got it for 138 because my house is under maxis infra so i got rm20 discount rclxms.gif
tech3910
post Mar 1 2012, 04:25 AM

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i wanna ask u maxis FTTH users.

1) does ur quota applies to both dl+upload or just dl alone?

2) since u cant porforward, how is torrent speed?
azizul9736
post Mar 1 2012, 07:23 AM

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QUOTE(tech3910 @ Mar 1 2012, 04:25 AM)
i wanna ask u maxis FTTH users.

1) does ur quota applies to both dl+upload or just dl alone?

2) since u cant porforward, how is torrent speed?
*
Q1: i guees it will applied for both download and upload but i cant tell because no quota implement yet.

Q2: refer to my prev post. My torrent speed is 500kbs to 700kbs utorrent and yes it show portforwarding fail but sometime success and still full speed. That the reason why i never ask for public ip


tech3910
post Mar 1 2012, 07:26 AM

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QUOTE(azizul9736 @ Mar 1 2012, 07:23 AM)
Q1: i guees it will applied for both download and upload but i cant tell because no quota implement yet.

Q2: refer to my prev post. My torrent speed is 500kbs to 700kbs utorrent and yes it show portforwarding fail but sometime success and still full speed. That the reason why i never ask for public ip
*
hm.....
since u guys cant do setting for port forward, can u guys host torrent?

it's static or dynamic IP btw?
MX510
post Mar 1 2012, 08:27 AM

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Quota will count download n upload :-)
numbertwo
post Mar 1 2012, 12:22 PM

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QUOTE(tech3910 @ Mar 1 2012, 07:26 AM)
hm.....
since u guys cant do setting for port forward, can u guys host torrent?

it's static or dynamic IP btw?
*
home package, surely dynamic dude!
tech3910
post Mar 1 2012, 12:23 PM

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QUOTE(numbertwo @ Mar 1 2012, 12:22 PM)
home package, surely dynamic dude!
*
u using?
care to help me do som testing?
numbertwo
post Mar 1 2012, 12:26 PM

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yes i'm using.. how can I help you sir? PM pls if U want me to ping your IP.. biggrin.gif
tech3910
post Mar 1 2012, 12:27 PM

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QUOTE(numbertwo @ Mar 1 2012, 12:26 PM)
yes i'm using.. how can I help you sir? PM pls if U want me to ping your IP.. biggrin.gif
*
actually i wan test maxis FTTH reaction to my torrent.

http://forum.lowyat.net/topic/2247437

what package u're on?
numbertwo
post Mar 1 2012, 12:30 PM

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i'm in the office now... if your intention is to test the torrent using my home's Maxsis ftth then u got to wait till this evening , when i return home..

i'm using 6MB with public IP.
tech3910
post Mar 1 2012, 12:32 PM

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QUOTE(numbertwo @ Mar 1 2012, 12:30 PM)
i'm in the office now... if your intention is to test the torrent using my home's Maxsis ftth then u got to wait till this evening , when i return home..

i'm using 6MB with public IP.
*
oo
but only can test wen i on9, bcoz i hosting the file.

i PM u 2nite?
ckh83
post Mar 2 2012, 06:18 PM

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Received maxis sms offer for home fiber.
Just submit document today. Waive for 3 month fee for 6mb plan, haha.
Forget unifi loh~~
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post Mar 2 2012, 11:05 PM

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QUOTE(ckh83 @ Mar 2 2012, 06:18 PM)
Received maxis sms offer for home fiber.
Just submit document today. Waive for 3 month fee for 6mb plan, haha.
Forget unifi loh~~
*
dont haha too early... tongue.gif
ckh83
post Mar 3 2012, 12:32 PM

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QUOTE(realnumber @ Mar 2 2012, 11:05 PM)
dont haha too early... tongue.gif
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Why, any bad things hidden?
Yes also no choice loh, already submit documents. tongue.gif
azizul9736
post Mar 3 2012, 01:28 PM

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QUOTE(ckh83 @ Mar 3 2012, 12:32 PM)
Why, any bad things hidden?
Yes also no choice loh, already submit documents. tongue.gif
*
ya lah any bad thing? i been using it for 2 month my conda got both unifi and maxis infra both no problem same speed and i never experience any disconnected never my router and modem ON 24/7 full speed 500-700kbs

please highlight to us if there is any problem , i also want to find out icon_rolleyes.gif


Added on March 3, 2012, 1:30 pm
QUOTE(tech3910 @ Mar 1 2012, 12:32 PM)
oo
but only can test wen i on9, bcoz i hosting the file.

i PM u 2nite?
*
so what is the result ?

This post has been edited by azizul9736: Mar 3 2012, 01:30 PM
realnumber
post Mar 4 2012, 07:35 AM

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QUOTE(ckh83 @ Mar 3 2012, 12:32 PM)
Why, any bad things hidden?
Yes also no choice loh, already submit documents. tongue.gif
*
QUOTE(azizul9736 @ Mar 3 2012, 01:28 PM)
ya lah any bad thing? i been using it for 2 month my conda got both unifi and maxis infra both no problem same speed and i never experience any disconnected never my router and modem ON 24/7 full speed 500-700kbs

please highlight to us if there is any problem , i also want to find out  icon_rolleyes.gif


Added on March 3, 2012, 1:30 pm

so what is the result ?
*
idk. i did that statement to actually ask u back. tongue.gif

yet, i hv been offered the same thing...
still, i dont understand why they chose me to be their home fibre customer?
to be a scapegoat in the future?


here's the excerpt they sent via email..


We’d like to make you an unbeatable offer exclusive to existing Maxis customers. Sign up for Maxis Home Fibre Internet for only RM158/month * and get:
- Your first 3 months subscription for free (worth up to RM654, depending on the package)
- Free standard installation worth RM200
- Vouchers worth RM480 (RM20 x 24 months) redeemable for selected Maxis products or services

That’s over RM1,000 worth of savings, if you sign now!

Plus, there are also further savings every month of RM105:
- 400 minutes of FREE calls on your Home line to all Maxis mobile numbers (worth RM40)
- 100 minutes of FREE calls on your Maxis mobile line to all Maxis mobile numbers (worth RM15)
- 100 minutes of FREE international calls (worth at least RM50)

With such monthly savings, it makes sense! More speed, more functionality for less.
ckh83
post Mar 4 2012, 08:40 AM

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QUOTE(realnumber @ Mar 4 2012, 07:35 AM)
idk. i did that statement to actually ask u back. tongue.gif

yet, i hv been offered the same thing...
still, i dont understand why they chose me to be their home fibre customer?
to be a scapegoat in the future?
here's the excerpt they sent via email..
We’d like to make you an unbeatable offer exclusive to existing Maxis customers. Sign up for Maxis Home Fibre Internet for only RM158/month * and get:
-          Your first 3 months subscription for free (worth up to RM654, depending on the package)
-          Free standard installation worth RM200
-          Vouchers worth RM480 (RM20 x 24 months) redeemable for selected Maxis products or services

That’s over RM1,000 worth of savings, if you sign now!

Plus, there are also further savings every month of RM105:
-          400 minutes of FREE calls on your Home line to all Maxis mobile numbers (worth RM40)
-          100 minutes of FREE calls on your Maxis mobile line to all Maxis mobile numbers (worth RM15)
-          100 minutes of FREE international calls (worth at least RM50)

With such monthly savings, it makes sense! More speed, more functionality for less.
*
Same offer as us.
I think they select a lot of the maxis postpaid customer to enjoy this offer.
And they are trying to get more customer over unifi. My wife's sister receive same offer by mail and it state the offer end by 31 march (i receive sms).
Both of us is maxis postpaid customer.

If without this offer, i think i already sign for unifi already, luckily they send me the offer just in time.
Nice marketing strategy.

This post has been edited by ckh83: Mar 4 2012, 08:41 AM
realnumber
post Mar 4 2012, 08:58 AM

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QUOTE(ckh83 @ Mar 4 2012, 08:40 AM)
Same offer as us.
I think they select a lot of the maxis postpaid customer to enjoy this offer.
And they are trying to get more customer over unifi. My wife's sister receive same offer by mail and it state the offer end by 31 march (i receive sms).
Both of us is maxis postpaid customer.

If without this offer, i think i already sign for unifi already, luckily they send me the offer just in time.
Nice marketing strategy.
*
yes, i'm postpaid customer as well..

i do have interest to subscribe this, and they also state that this offer is up to end of march ( marketing strategy spot on)

initially i'm thinking of unifi as well, but when this comes into the pix, i'm reconsidering my options.

i'm a heavy downloader, that's why i'm a bit hesitated to buy this offer...the cap set is low. sad.gif
and as per their site, says that filesharing is not recommended....wth mad.gif

This post has been edited by realnumber: Mar 4 2012, 09:01 AM
ckh83
post Mar 4 2012, 10:56 PM

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QUOTE(realnumber @ Mar 4 2012, 08:58 AM)
yes, i'm  postpaid customer as well..

i do have interest to subscribe this, and they also state that this offer is up to end of march ( marketing strategy spot on)

initially i'm thinking of unifi as well, but when this comes into the pix, i'm reconsidering my options.

i'm a heavy downloader, that's why i'm a bit hesitated to buy this offer...the cap set is low. sad.gif
and as per their site, says that filesharing is not recommended....wth mad.gif
*
Currently no quota, but when quota apply to maxis ftth, 60gb is same with unifi. Isn't it?
No cap for streamyx but throttled. That's the reason i change to fiber.
realnumber
post Mar 4 2012, 11:13 PM

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QUOTE(ckh83 @ Mar 4 2012, 10:56 PM)
Currently no quota, but when quota apply to maxis ftth, 60gb is same with unifi. Isn't it?
No cap for streamyx but throttled. That's the reason i change to fiber.
*
yup. the quota is as the same as screamyx. cap is not exercised yet, i think.
but when it comes into action, i wonder ler.. sweat.gif

i would definitely buy this offer if :

1) there's an affordable fee or FOC to lift the cap tongue.gif
2) can dl using filesharing sites : torrent or premium acc. rclxms.gif

such things will never happen, i reckon? cry.gif

This post has been edited by realnumber: Mar 4 2012, 11:17 PM
ckh83
post Mar 5 2012, 09:52 AM

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QUOTE(realnumber @ Mar 4 2012, 11:13 PM)
yup. the quota is as the same as screamyx. cap is not exercised yet, i think.
but when it comes into action, i wonder ler.. sweat.gif

i would definitely buy this offer if :

1) there's an affordable fee or FOC to lift the cap  tongue.gif
If cap exercise, they will have fee to buy the quota like P1 (sure they want earn money). Not sure affordable or not. But can take P1 price as a reference.
2) can dl using filesharing sites : torrent or premium acc. rclxms.gif
torrent should be ok, user here no complain on torrent speed.

such things will never happen, i reckon? cry.gif
*
No choice, i crying for streamyx already. last year i subscribe VPN to by pass throttled speed.
And vpn not cheap, so prefer to pay for fiber and get better speed, if quota apply. Then don't download that much lol.

simonpang2020
post Mar 6 2012, 06:05 PM

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QUOTE(keeting89 @ Sep 4 2010, 04:19 PM)
Rm118 only? so cheap, coz for me maxis used to be blood sucker..
i) unlimited calls to a Maxis fixed line number
ii) 500 minutes per month to a Maxis mobile number
iii) 200 minutes per month to United States, Singapore, China or Hong Kong
*
i) unlimited calls to Maxis fixed line number ... hmmm how many out there has em ?
ii) 500 mins per month to Maxis mobile number ... I'm almost sure that its bout RM0.15 - RM0.20 to cross networks on a 30 secs block
iii) 200 minuts per month to US, Singapore, China or Hong Kong ... thats like RM20 bucks cuz per min call is at 0.10 to these locations.

and Unifi leased lines to Maxis FTTH under wholesale agreements smile.gif

However, I heard that Maxis gonna launch their IPTV real soon with a number of good channels.



azizul9736
post Mar 6 2012, 07:48 PM

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From: Taiping/KL iPhone 5



QUOTE(simonpang2020 @ Mar 6 2012, 06:05 PM)
i) unlimited calls to Maxis fixed line number ... hmmm how many out there has em ?
ii) 500 mins per month to Maxis mobile number  ... I'm almost sure that its bout RM0.15 - RM0.20 to cross networks on a 30 secs block
iii) 200 minuts per month to US, Singapore, China or Hong Kong  ... thats like RM20 bucks cuz per min call is at 0.10 to these locations.

and Unifi leased lines to Maxis FTTH under wholesale agreements smile.gif

However, I heard that Maxis gonna launch their IPTV real soon with a number of good channels.
*
"and Unifi leased lines to Maxis FTTH under wholesale agreements smile.gif"

my house(condo) did not use VDSL or telephone port like unifi , maxis is using its owned infra prevly i also want to install unifi but port infra finished so i take maxis.
simonpang2020
post Mar 6 2012, 09:05 PM

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QUOTE(azizul9736 @ Mar 6 2012, 07:48 PM)
"and Unifi leased lines to Maxis FTTH under wholesale agreements smile.gif"

my house(condo) did not use VDSL or telephone port like unifi , maxis is using its owned infra prevly i also want to install unifi but port infra finished so i take maxis.
*
Unifi and Maxis deals covers mainly the housing estate whereas MTU ( Multi Tenanted Units ) like condos and appartments are provision directly by Maxis. Main reason is that its cheaper to place active equipments in the MDF room and then deploy to multiple points using copper / fibre then erecting outdoor cabinets and placing equipment there.

ericpires
post Mar 7 2012, 05:01 PM

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From: Highbury House, 75 Drayton Park, London


How good is this Maxis Home for Subang area say apartment area?
ksking
post Mar 8 2012, 02:48 PM

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i called and ask them regarding the subscription free 3 months promotion..
they knw nothg bout it...
soul2soul
post Mar 8 2012, 04:37 PM

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My unifi contract is going to end in another 6 months. Is it possible to switch to Maxis Home fiber from Unifi after that?





http://www.maxis.com.my/home/pdf/home_inte...general_T&C.pdf

Look under Fiber Internet Services , item no.6


6. You accept and acknowledge that Maxis reserves the right to leverage onto your residential WiFi modem to
cater to the Maxis Hotspot service
which may be accessible by the general public who are subscribed to the
service. The Maxis WiFi Hotspot service does not increase your available bandwidth and will not impact your
internet quota nor will it cause degradation of the Service performance, security or risk issues to you.



Anyone any comment?

This post has been edited by soul2soul: Mar 8 2012, 04:56 PM
yoonlim
post Mar 9 2012, 11:26 AM

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Hi all,
I live in Condo, may I know if I want Maxis FTTH, does it need to drill hole for the fiber optic to come in to my unit? Or it uses VDSL?

Thanks

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