Just to understand more, does this mean t-cont is Devicd specific where in my case will be my ONU t-cont must be made known to Telekom end in order for me to get my 500mbps full up speed?

What the heck did tm do to screw things up as this was working perfectly all the while.

I just walked to the Unifi Shop at Kepong and asked about SWU 5.0 No need to show anything else.

Bro, the waive 6 month also got? How do i apply? go to tm point and ask for SWU 5.0?

for 500mbps RM90 will not get any bill waiver. TM are smart, since they want to counter astro price, they give you the same price of RM90 but they tarik that bill waiver. So in conclusion, if you got that 6 month waiver, the actual price is RM119 for 500mbps ((18monthx119)/24month = RM89) but they make it look like cheap2 of RM90 haha.

300mbps, do you still get public IP?

No. Only 500mbps and above.

NO

300mbps will get private ip

mine 500mbps i still have public ip no problem happy

This post has been edited by tng55: May 14 2025, 02:26 PM

U have to mention how many months left for your previous contract?

I also walked in with SWU4.0 - 17 months contract left to enquire SWU 5.0 but no success XD

I thought now is RM139 for 500Mbps, where can find RM119 for 500mbps if not from SWU3.0?

I don't know why Unifi like to change or fix something that end up making the user facing problem in using their website and app.

Previously, when I login my unifi account, they asked me to key in my Email and they will sent the OTP to my EMAIL.

Now they changed it and they send the OTP to my contact number. I've seen the last 4 digit contact number is correct but I haven't received the OTP number

Calling Customer service is like going to a war. Keep transfer my call here and there in order to solve my issue.

Not just that, their website is unreliable. There are times when I performed payment on their website, suddenly payment failed.

Nowadays I paid my bill using JomPay. They can't even make their own website reliable for their customers. So frustrated.

If my area has few other choices for home Internet, I will gladly to terminate Unifi. They never provide me any good experience since Streamyx.

This post has been edited by xpole: May 14 2025, 03:56 PM

Visited 2 tmpoint today at Penang mainland, both branch insist SWU must take simcard at rm40 , minimum 2 month in order to have 6 months waiver.
The package also lousy rm139 for 500Mbps , 300Mbps 119 and 100Mbps at rm89

This post has been edited by darkueki: May 14 2025, 04:25 PM

From this thread and facebook group, i found two opportunities at the moment :

A. Free Speed Upgrade 2025 from 300Mbps & 500Mbps (RM129) to 800Mbps
Source 1
Source 2

B. Terminate/Transfer can get counter offer 500Mbps at RM90 perpetual

How many people here already managed to get this two offer?

This post has been edited by speeder_man: May 17 2025, 07:54 AM

don't know which i did, either the port reset, or router reset fixed it, though to get full dl speed i need to give steam high priority for it to use all cores to get it, if not its only using my E-cores which limit dl to around 400+ Mbps.

oh and i dont use Wifi

This post has been edited by yakumo: May 14 2025, 05:30 PM

i found this for u. related?

https://www.reddit.com/r/intel/comments/15r...ading_on_steam/

its a 2 year old post though, but it describes what you mentioned



https://steamcommunity.com/discussions/foru...49282376781822/

https://www.reddit.com/r/Steam/comments/15f..._and_intel_cpu/








my own solution, dont use intel cpu. my recent cpu purchases were all amd ryzen. less problems than intel

This post has been edited by Moogle Stiltzkin: May 14 2025, 05:43 PM

How do you get the offer? Need to apply terminate online?

Maybe slightly out of topic.
Are we allowed to dismantle old TM copper cable that was used for previous streamyx and landline? Do we have to call TM to come and remove those cable? How about temporary removing the TM fibre cable due to house renovation, what is the proper process if any.

I removed them twice. Once when renovating my front yard. Another time when doing some small renovation in my living room.
They are just quick disconnect cable. At least that's how mine is.
I keep them in zip lock bag and seal them tight with rubber band while disconnected.
Use alcohol swab to clean both side before reconnecting.

Elite Team came for on site troubleshooting with the following results:

A. Asus gt-ax11000 as router and dlink as modem, only technician windows laptop can get full 500mbps download speed. All my devices like Apple TV wired to Asus router, iPhone 16 pm, and even technician hand held device wired to my Asus router, all can get max around 150mbps upload speed.

B. Reset dlink and install 3.0.6 latest firmware, setup as bridge mode, same result with the above.

C. Reset dlink and setup as combo, Asus gt-ax11000 setup as ap mode, all devices can get full upload speed.

D. Reset dlink and setup as modem, use another Asus router of mine which is xt8 setup as router, same result with A above.

E. Use skyworth setup as modem, and use either 1 of the Asus router, same result with A.

Conclusion is suspecting Asus router firmware bug?? Need to check with Asus.

So stress doing all these simulations

Btw, can some one shared if you are on 1gbps plan and Telekom device setup as bridge and running own router, please let me know what Telekom device brand, and router model assuming your up speed is 500mbps. If possible pm me your Unifi id so I can get elite team to check and verify. Thank you so much.

This post has been edited by neekun: May 15 2025, 04:38 PM

didnt you test old onu + Asus gt-ax11000?

try asking on asus tered, since there asus rep can help you directly

This post has been edited by syahpian: May 15 2025, 04:57 PM

Yup tested ONU by Huawei. The old one I still simpan, same result also as A. In fact his laptop I think also not getting full speed. Yea gonna post in Asus thread already, thanks.